Rae’s Dillon Chapin Florist

Fantastic experience: The flowers i ordered were beautiful and at a affordable price. They have same day delivery which was great as well. Seriously beautiful flowers here

Fantastic experience: Fantastic florist! They are THE BEST!

Negative experience: Got a dozen pink roses for Valentine's Day. Only one of them bloomed...The rest didn't open at all. My fiancee was very disappointed. Vase that it came in was pretty though, and the staff were very nice. Just disappointed in the flowers.

Fantastic experience: The funeral floral arrangement we ordered was absolutely beautiful! They always do an amazing job!!

Fantastic experience: Thank you and she received it on time! She loved the roses!

Fantastic experience: The flowers were stunning and the presentation was beautiful - my only issue was with the delivery: instead of dropping the flowers off directly to my girlfriend’s condo within her building, they made her come outside and get them from the parking lot like a GrunHub order. Like I said though, the flowers and customer service were great, but that was the only problem.

Fantastic experience: Exceed my expectations. Flowers were delivered on time and a beautiful arrangement, Will use this company again!

Fantastic experience: Beautiful, cheery purple flowers were delivered for my friend, and the did the trick to cheer her up! I was very pleased with the price and the ability to deliver quickly on a Monday. Thank you for the excellent service!

Fantastic experience: Thanks so much Darcie! Our display was even better than I expected and people remarked on Christine’s also.

Fantastic experience: Fast easy delivery, no issues. The flowers were beautiful!!

Fantastic experience: Beautiful flower arrangement done for a friend’s father’s funeral. We couldn’t be more pleased. We highly recommend Rae’s Dillon Chapin Florist.

Fantastic experience: 1st time visiting Small little shop. She was busy, but dropped everything to make me a small bouquet.

Fantastic experience: I was thrilled with their response time delivering an arrangement within hours of the wake. They were courteous and kind.

Fantastic experience: i ordered from Arizona. My order was handled promptly and professionally. The arrangement was beautiful, and delivered on time. Excellent value for the price paid. i couldn't be more satisfied with their services, and would use them again in a heartbeat.

Fantastic experience: professional employee/beautiful arrangement/ overall score10

Fantastic experience: The flowers were absolutely beautiful. My mother ❤️ them

Fantastic experience: The recipients loved the beautiful arrangement, fast quick delivery.

Fantastic experience: Delivery was quick and the flowers beautiful!

Fantastic experience: I received what I ordered which is like a miracle because in the past one, I’ve used the florist. I’ve gotten something that is not even close to what I ordered. Thank you so much.

Fantastic experience: Dillon-Chapin Florist creates beautiful flower arrangements and boutonnieres. I put my orders in with Darsey who was very pleasant, precise and professional, I have ordered flowers on multiple occasions that brightened the mood and everyone commented how lovely the flowers were. For all my floral needs I will continue my business with Dillon-Chapin Florist.

Fantastic experience: She loved them and best customer service

Fantastic experience: Roses were beautiful and the florist was wonderful!

Fantastic experience: Thank you! Beautiful bouquet and well delivered! Thank you!

Fantastic experience: So glad I found this florist. When you are sending to another state, you have to trust. I always choose local vs 1-800 numbers. Fantastic experience. My colleague said they are gorgeous.

Fantastic experience: Absolutely beautiful Great delivery as well!

Fantastic experience: I forgot my sister’s birthday and it was 3pm the day of! I found Rae’s and the 5 star reviews are true! Darcy helped me with an AMAZING bouquet! She created it and within 2hrs it was delivered! Omg you saved the day Darcy! I cannot thank you enough! This was literally a miracle! The best of the best! ! If I could give them 10 stars I would! Thank you! See the pic, the arrangement is absolutely gorgeous!!

Fantastic experience: Outstanding service and truly superior delivery. Many, many thanks.

Fantastic experience: Beautiful arrangement and delivered on time! Thank you!

Fantastic experience: The arrangement she received was well beyond my expectations, and even available with a quick turn around! I'll definitely use Rae's for my next bouquet order.

Fantastic experience: Beautiful flowers for a friend in the hospital! Thank you!

Fantastic experience: This was my first time using this florist but it won't be my last time the lilac roses were absolutely beautiful

Fantastic experience: Darcy was so pleasant and sent exactly what I wanted.

Fantastic experience: The roses were beautiful my lady loved it!! Customer service is top notch, professional honest quick fast delivery, Their products and services are % guaranteed the best! I'll be getting all my follower needs from, Rae's Dillon Chapin florist! Thank you for your service!!!

Fantastic experience: I ordered an arrangement at 8:30am and by 9:45am They delivered it. Customer service was fantastic as well and the flowers were fresh! I will definitely use Rae's for future arrangements.

Fantastic experience: Love this florist. Beautiful flowers and wonderfully helpful employees. My friend loved her flowers and they brightened her life

Fantastic experience: Delivered with care and beautiful arrangement.

Fantastic experience: Recipient was delighted with the dozen roses! Good servicce

Fantastic experience: Such an incredible bouquet I ordered from Florida to my family in West Hartford; and not only was the order taken with care. It was also delivered in the same day. Completely recommend very highly this place of business.

Fantastic experience: This gem of a business is tucked into a small building on the Berlin Turnpike. I asked Darcy to put together a vase for a church service, we talked about colors and the final product was just gorgeous. The colors of fall popped with yellow, rust and bright pink. And there were enough flowers that after the service we were able to divide the flowers into 3 bouquets for shut-ins. Thank you, Darcy! You did great!

Fantastic experience: Absolutely beautiful bouquet that was so quickly delivered! I feel good about ordering from a family business that takes such pride in their work. Thank you.

Fantastic experience: An absolutely stunning bouquet!! Thank you so much. It really made my Girlfriend‘s day who recently has lost her husband and this is her first birthday without him.

Fantastic experience: Very pleased. I placed an order for a Birthday delivery for my wife later than I had planned this morning (oops). The flowers were delivered on time just after lunch. They looked beautiful, and even with picking a less expensive option, it was clear the time and effort put into this arrangement. Making it look like it costed 2x what it was. Couldn’t have been easier, and I am extremely satisfied with how well and quick everything went! Thank you!

Fantastic experience: Thank you so much for delivering the beautiful flowers today. It was absolutely beautiful!

Fantastic experience: Excellent florist that has same day shipping in a variety of arrangements

Fantastic experience: This is my first order with Rae’s Dillon Chapin Florist. Ordering on line was easy, prices not too high, knowing flowers are getting expensive, the delivery charge seemed high, but the flower arrangement was beautiful, bright and full according to my parents who received it. They were very happy which makes me happy. The timely delivery updates were very helpful. So overall I do give 5 stars. Thank you

Fantastic experience: The message I sent to my daughter, your company matched the flora arrangement beautifully. She loved it and so did I. Thank you.

Fantastic experience: I contacted Rae’s Dillon Chapin in a serious time of need as I needed to keep Hydrangeas alive for multiple days. Even though I hadn’t purchased these flowers through Rae’s Dillon Chapin, the woman I spoke to on the phone thoroughly explained the steps to take to keep the flowers healthy. This was crucial because these flowers were for my wedding day which was not until Saturday… and I called on Wednesday night. I can’t thank the florist advice enough, and our ceremony was beautiful thanks to their advice which kept the flowers alive. We will certainly be using Rae’s Dillon Chapin going forward for all flower needs

Fantastic experience: I placed an order early this morning to send some flowers to my wife, for our anniversary while she’s visiting family in CT. Checkout and selection process was a breeze, and the flowers made it safe and sound! Thank you so much.

Fantastic experience: Awesome service , quick delivery, great price, gorgeous flowers

Fantastic experience: This is a week old and they still look amazing. Best florist in CT. THESE ROSES WILL last at least a month or 2 for sure

Fantastic experience: My first time using them .. everything was “ perfect” I would use them again !!!

Fantastic experience: Thank you for the outstanding service in my order. This is my first experience using your shop and I will be a repeat customer!

Fantastic experience: Fabulous arrangement, my sister was thrilled to receive it for her birthday! The delivery text and email notification came through at 11pm for some reason. This has not happened for prior orders so there may be a glitch with your system. No biggie, but wanted to let you know. Great service otherwise and beautiful flowers!

Fantastic experience: Alex was amazing to work with. He was given a day in advance notice and delivered as he promised. Top notch service!

Fantastic experience: Just moved to CT from MA. I found my go-to florist. Fantastic. My wife was thrilled. Thank you.

Fantastic experience: Not only is the arrangement beautiful, the delivery person was really nice according to my daughter!

Fantastic experience: Beautiful arrangement, delivered as promised. Thank you for your help in making my wife’s day special. I’ll be back next time!

Fantastic experience: The best service from a florist ever...this was a last minture order and totally handled it perfectly with follow through with order taking, delivery, emailed receipt and delivery notice, reasonably priced. Person receiving the flowers said they are beautiful.

Fantastic experience: Very happy they were polite and created a beautiful arrangment for my daughter in law who just had a baby.

Fantastic experience: I had a last minute catastrophe with another local florist. We needed a next day arrangement for my son in laws memorial. Rae’s florist saved the day and were able to deliver the next morning. This is what customer service looks like.

Fantastic experience: I have placed orders two times within the last two weeks and am very pleased with both your service and the floral arrangements! Appreciate you keeping in contact with both deliveries. I will definitely use your services again!

Fantastic experience: They delivered beautiful flowers to some folks I knew who were retiring. Thank you!!

Fantastic experience: Fran, the Birthday Gir,l was delighted! She txted me a photo. Yes, the posies were lovely . Thank you.

Fantastic experience: Darcie and her team do an amazing job no matter what the occasion. I would highly recommend her if you need a beautiful arrangement.

Fantastic experience: Flowers are beautiful and were delivered next day. Thank you

Fantastic experience: My future daughter-in-law was thrilled with her bouquet of flowers!! She also loved the Teddy bear, and chocolates. Excellent customer service, and very friendly!!

Fantastic experience: I ordered tulips, bit I received a note that they didn't any in stock. I asked if I'm could have assorted roses instead. They told me they could grant that request. They certainly did that and more! The arrangement contains beautiful roses and several other flowers colors. The smell is sensational! This shops always delivers!

Fantastic experience: Provided a beautiful arrangement for my fiance's bridal shower! Extremely friendly and easy to work with, highly recommend!

Fantastic experience: The flowers arrived as expected and were just beautiful. My cousin was really impressed!

Fantastic experience: First time customer to celebrate my wife's first Mother's Day. We were both very impressed with the service and quality of the end product. Gave them carte blanche to do whatever they wanted, as long as it was big and featured hydrangeas. I was blown away by the final bouquet and vase and cannot recommend them enough. Shop is in a great location and will be using them for future gifts in the future. Thank you for making my wife's first Mother's Day that much more special!

Negative experience: Was very disappointed, the bouquet of roses for Valentine’s Day looked nothing like what was pictured on the website, it was missing filler plants and the red vase that was pictured and mentioned in the description of the product was not included. The vase they used was too big and made the whole bouquet looks sloppy. I emailed them about my issue and never got a response.

Fantastic experience: Beautiful basket of plants that can be planted outside and enjoyed for years to come. Outstanding service and plant quality. Thank you!

Fantastic experience: I appreciated the text, reminding me to think about sending flowers for my sister’s birthday. They had kept the same contact information in from last year, which made it really easy. The arrangement is beautiful. Photo does not do it justice. I highly recommend this Florist -you won’t be disappointed.

Fantastic experience: This is the first time I have ordered flowers since I work in this area now. The communication and updates were great. My cousin the flowers were gorgeous. I would order again!

Fantastic experience: Thank you the flower arrangement was beautiful and the service exceeded my expectation this is now my place for flowers I recommend them without hesitation

Fantastic experience: Barbara shared a photo, everyone thought they were beautiful especially Barbara! Thank you.

Fantastic experience: The dad of a close family member passed away unexpectedly. We sent the “Beautiful in Blue” floral arrangement to the Duksa Family Funeral Home at 20 Bonair Ave, Newington, Connecticut. In this arrangement, the serenity of the color blue and the purity of intention symbolized by white let our family know that we were sending our calm strength to them during these difficult times. Beautiful blooms included blue hydrangea, crème roses, white lilies, and alstroemeria, along with yellow and white chrysanthemums, eucalyptus, limonium, and more, beautifully arranged in a dazzling cobalt blue vase. We read the reviews for the various local florists, and after reading the reviews, we selected “Dillon-Chapin Florist”. I called the florist by phone, and I wanted to be sure that an arrangement could be sent on the same day for the wake service that would start that afternoon, followed by the funeral the next day. I was asked what I was looking for, and I went onto the web site and selected a tall elegant arrangement, so I could share specific flowers and colors that I was considering, along with our sympathy card, because there did not appear to be enough room on the card section on the web site. The florist created a beautiful, thoughtful arrangement that accurately reflected the occasion's solemnity. Dillon-Chapin Florist gets top praise for attentive customer service, timely delivery, and understanding my personal preferences during a difficult time. The florist was willing to incorporate meaningful flowers and colors to personalize the arrangement, making it a fitting tribute to the deceased. I very much appreciated the florist’s empathy and care in creating an arrangement that was at the wake, the church service, reception after the burial, and the family’s home after the services. The florist created the floral arrangement with attention to detail, beautiful colors, and fresh flowers in February 2025. The sympathy arrangement was stunning and arrived on time at the funeral home. It was exactly what we needed to express our condolences during a difficult time. My family stated, "Your floral arrangement is magnificent, and the funeral home staff even commented on how beautiful it is." Thank you so much for your efforts in creating a floral arrangement in an array of colors that represented the impact that the deceased had on so many family and friends with his work over the years! Our sincere thanks!

Fantastic experience: My friend emailed me that the flowers were not only gorgeous but the presentation was beautiful. She said it was the highlight of her year so far. Thank you for the email reminder as I had sent them last year through your business and was so overwhelmed with work and personal issues this year I would've forgotten to call without the reminder. Appreciate it so much as well as your wonderful care and products. Please keep the email reminders coming!

Fantastic experience: I sent a bouquet as a sympathy arrangement for my friend. This was my second time purchasing and again they did not disappoint. She loved the bouquet and said the flowers were amazing. Thank You!

Fantastic experience: Dear Darcie, You are amazing if no one has told you. My daughter had tears in her eyes when she saw her Dad (that's me lol) and the amazing floral arrangement you crafted. Thank you so much for your skill, talent and professionalism. You are top notch and you are the ONLY florist I plan on going to from here on out. If you are reading this review, trust me, select this business because they actually, truly care about how their bouquets and arrangements look. This is not a "money grab" type of business, they are amazing!

Fantastic experience: Thank you for creating such a beautiful arrangement for us. The care and attention were very much appreciated. Thank you for the exceptional experience placing the order as well.

Fantastic experience: I called from out of state and they were very precise with all the information. They delivered a beautiful bouquet of flowers and my sister was so happy. Thank you for your prompt service.

Fantastic experience: They made a beautiful bouquet for my mother-in-law’s birthday! Easy to order and same day delivery!

Fantastic experience: The flowers for my grandma’s funeral were absolutely beautiful and exceeded all of our expectations. Each arrangement was thoughtfully put together, capturing the essence of her favorite flowers and colors, which added a special touch of warmth and love to the service. The blooms were fresh and vibrant, and they truly honored my grandmother's memory in the most stunning way. Thank you so much for your attention to detail and for providing such a comforting and lovely tribute. Our family is deeply grateful for your wonderful service during this difficult time.

Fantastic experience: store was closed for an event, but the owner/employee texted me right away to help me with ordering flowers for an unexpected funeral. although flowers were ordered last minute, flowers were delivered on time, beautiful and helped provide comfort for the family during their most difficult time. thank you for your help!

Fantastic experience: Very happy with the beautiful arrangement (with flowers in fresh condition) delivered to my mom. My second time using Dillon-Chapin to deliver flowers. Highly recommend.

Fantastic experience: A spectacular New Year’s floral arrangement was delivered to family on the same day as ordered—at a reasonable price during the Holidays! Dillon-Chapin always comes through. Thank you so much!

Fantastic experience: Another beautiful arrangement.! I've never been disappointed with an order and the recipients are always so pleased. Thank you so very much! 10/10 will always recommend.

Fantastic experience: Carolyn, the recipient of the flowers delivered today said that they are "AMAZING"!!!! Dillon-Chapin made her day and mine as well! The quality of your flowers and service remain exemplary! Many thanks and happy holidays! Rich

Fantastic experience: Beautiful flower arrangement delivered same day as order placed. Recipient was extremely pleased. Said the flowers were “gorgeous”

Fantastic experience: Mother of my granddaughter said flowers were beautiful. I will definitely use Rae's Florist for any future presents. Each time I spoke with Rae's I felt appreciated and that they were going to make it extra special for granddaughters 7th birthday thanks Rae's.

Fantastic experience: First time visit and surely not the last. Awsome flowers and service !!! The lady(sorry I forgot her name) was really helpful and nice. You have a regular customer now☺️

Fantastic experience: Extremely satisfied, the flowers look lovely and arrived quickly. Will definitely be recommending to my friends, thank you so very much.

Fantastic experience: The experience was a pleasure! Everyone was very helpful from ordering to delivery. We will be happy to use you in the future.

Fantastic experience: I’ve received flowers from Dillon-Chapin several times, and the arrangements are consistently stunning. Their customer service is excellent, always friendly and responsive, making the whole process easy and enjoyable. I can tell they genuinely care about their customers and the quality of their work. If you’re looking for a reliable and talented florist, I highly recommend them!

Fantastic experience: I ordered an arrangement in a martini glass the florist didnt have one but went above and beyond, going to the local store to buy a martini glass to make the arrangement to satisfy her customer! Thank you! It’s beautiful!!

Fantastic experience: The flowers I ordered for my father's funeral service were even more beautiful than I expected. So bright and the perfect fall arrangement. So happy with this florist; they were so kind; amazing customer service!

Negative experience: Terrible customer service. Also extremely rude and unaccommodating. Their website doesn't have in stock what I ordered and I'm the one who had to call them. They say they're incapable of updating their own website too. YIKES. Order elsewhere.

Fantastic experience: I was very happy with the service and result of the flowers I ordered for a co-workers services. This floral order was representative of many people chipping in and I wanted it to be special. Dillon-Chapin did exactly what I was hoping for, the flowers were just beautiful and the "extras" I requested were perfect. I highly recommend this florist.

Fantastic experience: Arrangement was beautiful and arrived within 6 hours of request. Pictured was $80.00 with delivery included.