Piccolo's Florist
Information about Piccolo's Florist
Opening hours
- sunday: 9h-14h
- monday: 8h-17:30
- tuesday: 8h-17:30
- wednesday: 8h-17:30
- thursday: 8h-17:30
- friday: 8h-17:30
- saturday: 8h-16h
Piccolo's Florist - Omaha Flower Delivery
Experience the best flower delivery service in Omaha with Piccolo's Florist. As Nebraska's largest florist, we have been serving our customers since 1982. Whether you need a bouquet for a special event or want to brighten someone's day, we have the perfect selection of blooms for every occasion. Our speedy flower delivery service will bring freshness and joy right to your door. Choose Piccolo's Florist for all your floral needs in the Heartland and trust us to deliver quality and thoughtful creations every time. Shop now for birthday flowers, anniversary flowers, red roses, plants, tropical blooms, new baby flowers, and get well gifts.
Our comment from Flowerspedia about Piccolo's Florist:
Piccolo's Florist is a renowned floral shop based in Omaha, celebrated for their stunning arrangements and commitment to customer satisfaction. Their skilled team consistently creates breathtaking bouquets that not only meet but exceed customer expectations. Many clients have praised the freshness and vibrancy of the flowers, as well as the thoughtful designs that are tailored for every occasion, from birthdays to weddings.
Customers appreciate the exceptional service provided by the staff, who are known to be friendly, helpful, and willing to go above and beyond to ensure a delightful experience. From last-minute orders to complex arrangements, Piccolo's manages to deliver quality floral designs promptly and with care.
Highlights of Piccolo's Florist include:
- Gorgeous, fresh floral arrangements tailored to customer wishes
- Responsive and attentive customer service
- Variety of options for all occasions
- Reliable same-day delivery for urgent needs
- Commitment to quality and artistry in every bouquet
With a strong reputation built over years of service, Piccolo's Florist continues to be a favorite choice for many in Omaha and beyond.
Piccolo's Florist: Reviews
2 months ago Fantastic experience: Thank you for creating a beautiful bouquet that actually looked like the picture! I’m so happy they were able to bring my friend joy during a hard time❤️❤️❤️
We’re delighted to receive your positive review, thank you! It’s our pleasure to serve you, Erin, and we look forward to helping you with your floral needs again soon.
- The Team at Piccolo's Florist
2 months ago Fantastic experience: This was one of the most gorgeous arrangements I have ever received. My last interaction with Piccolos was Thanksgiving. I was gifted a centerpiece arrangement . I called to discuss care because the roses never opened. Piccolos made it right and sent another. I wanted to post this most recent gift because it is one of the prettiest arrangements I have ever seen. Thank you. This made my birthday as a top gift.
Thank you so much for sharing this beautiful review, Kristin. We truly appreciate you giving us the opportunity to make things right after your Thanksgiving experience. Standing behind our work is very important to us, and we are so glad we could turn that around for you.
Hearing that this most recent arrangement was one of the most gorgeous you have ever received and that it made your birthday extra special means everything to our team! That is exactly the feeling we hope to create with every design. Thank you again for your kind words and continued support, we look forward to creating something just as beautiful for you again in the future!
- The Team at Piccolo's Florist
3 months ago Fantastic experience: Absolutely fantastic florist! The flowers were fresh, vibrant, and arranged beautifully. I ordered a bouquet for a special event, and it arrived on time and looked stunning. The staff were friendly and helpful, making the whole process simple and enjoyable. Their attention to detail is impressive. I’ll definitely return for all future floral needs!
We’re grateful for your kind review and delighted to hear that our staff made such a positive impression. Providing warm, attentive service is at the heart of what we do, and it’s incredibly rewarding to know it stood out to you. We truly appreciate your support and can’t wait to welcome you back again soon, Debra!
- The Team at Piccolo's Florist
3 months ago Fantastic experience: Piccolo's Flowers did an amazing job on a flower bouquet for my wife on Valentine's Day! I asked them to think goth, since 30+ years ago when we met, she was a little goth girl, and they took that theme and made it amazing and beautiful! I chose Designer's Choice and was glad I did! Thank you, Piccolo's!
Your review made our day, thank you so much, Todd! We are simply delighted the beauty and quality of our flowers resonated with you so deeply. From sourcing the freshest blooms to crafting each arrangement with care, we put our hearts into every detail. It’s wonderful to see that shine through in your experience, and we’re grateful for your support. Thanks for trusting us with your floral needs, we're excited to design your next arrangement soon!
- The Team at Piccolo's Florist
3 months ago Fantastic experience: The flowers are beautiful and delivered on time.
Your review made our day, thank you so much, Ron! We are simply delighted the beauty and quality of our flowers resonated with you so deeply. From sourcing the freshest blooms to crafting each arrangement with care, we put our hearts into every detail. It’s wonderful to see that shine through in your experience, and we’re grateful for your support. Thanks for trusting us with your floral needs, we're excited to design your next arrangement soon!
- The Team at Piccolo's Florist
3 months ago Fantastic experience: I always use Piccolo's because they're reasonable, reliable, and really, really good at making beautiful arrangements! It means a lot to me when I send flowers and the recipient calls to tell me how beautiful they are and how long they last.
We truly appreciate your feedback, Denise, thank you for taking a moment to share your experience with Piccolo's Florist! Knowing that you choose Piccolo’s again and again because we’re reasonable, reliable, and create arrangements you’re proud to send truly makes our day. There’s nothing better than hearing that your recipients not only love the flowers, but that they’re lasting beautifully as well. That’s exactly what we strive for every single time. We’re so grateful for your support and look forward to helping you again soon with all of your future floral needs!
- The Team at Piccolo's Florist
4 months ago Fantastic experience: Called and needed a floral arrangement designed and delivered in 3 hours. They accommodated my request and the bouquet was absolutely beautiful and so fresh!
Thank you so much for your kind review, Marilyn! We’re thrilled that we could accommodate your request on such short notice and deliver a bouquet that was fresh and absolutely beautiful. Your support truly means a lot to our team, and we look forward to helping you again soon for all of your future floral needs!
- The Team at Piccolo's Florist
4 months ago Negative experience: I’m leaving 2 stars because while the planter looked beautiful, it was assembled in a way that made proper watering impossible. I received a planter of five phalaenopsis orchids on December 4th. By December 26th, three of the plants were drooping badly as if they needed water, even though I watered the planter on the same schedule as my other orchids. When I checked the base, I discovered those three orchids had been left in their individual pots inside the larger planter under the moss, so they weren’t actually receiving water when the planter was watered. I had to dismantle the entire thing so each plant could be properly watered. When someone spends that much money on a gift, the recipient should receive an arrangement that can thrive—not something that needs to be taken apart just to keep the plants healthy.
Updated Response on 1/9/26:
Thank you for giving us the opportunity to improve your experience. Our records indicate that your feedback has been addressed by our customer service team. We would love to learn more about what we can do to earn your trust again and provide a 5 star experience. If there’s anything else we can do to ensure your complete satisfaction with our services going forward, please reach out to [email protected]. Thank you for your understanding and allowing us to try to make things right. We will work hard to do better going forward for you and all of our customers.
Previous Response, left on 1/7/26:
Dear Kassandra,
Thank you for taking the time to share your experience, and we’re truly sorry for the frustration this caused. While we’re glad to hear the planter was beautiful, we completely understand how disappointing it is to discover that it was assembled in a way that made proper care difficult. That should never have been the case.
When someone receives a gift of this value, it should be designed not only to look beautiful but also to thrive with normal care. We sincerely apologize that you had to dismantle the arrangement just to keep the orchids healthy; that is not the experience we want for any recipient.
We would truly love the opportunity to make this right by sending you a replacement floral arrangement as our apology. Please reach out to [email protected] so we can coordinate a redelivery that works best for you.
Thank you again for bringing this to our attention, and please accept our sincere apologies for the inconvenience and disappointment.
With Sincere Apologies,
The Team at Piccolo's Florist
5 months ago Fantastic experience: I ordered birthday flowers from out of town using the website. The "florist choice" bouquet is beautiful and was promptly delivered. Thank you! EDIT: Updating with photo of "florist choice" for Christmas. Great quality again.
Thank you so much for taking the time to share your thoughtful review! We’re delighted to hear that your florist’s choice birthday bouquet was beautiful and delivered promptly, and we truly appreciate you taking the time to update your review after ordering again for Christmas. It’s wonderful to know the quality continued to meet your expectations. Thank you for your trust and for choosing us more than once.
- The Team at Piccolo's Florist
5 months ago Fantastic experience: I took a chance on having the florist/ designer create an arrangement as a thank you gift-- BEAUTIFUL work! I have since bought several others as gifts for various occasions-- using the designer choice-- because I want to support artists and let them create, and I have been SOOOO impressed by the beauty and creativity of the arrangements.
Thank you so much for this wonderful review, Laura! We’re truly delighted that you trusted our designers to create something special; and even more thrilled to hear how much you loved the result. Allowing our team the freedom to design is one of the greatest compliments you can give, and your support of their artistry means the world to us.
It’s incredibly rewarding to know that each arrangement you’ve ordered has continued to impress you with its beauty and creativity. Thank you for your trust, your enthusiasm, and your appreciation for the craft. We’re honored to keep designing for you and can't wait to welcome you back again soon!
- The Team at Piccolo's Florist
5 months ago Negative experience: Worst flowers I’ve ever received. Vase was cracked and leaking and there was a plastic bag over it smashing the whole thing down. It looked like a bunch of weeds thrown in a broken glass square.
Dear Abigail,
Thank you for giving us the opportunity to improve your experience. Our records indicate that your feedback has been addressed by our customer service team. We truly hope the replacement arrangement we sent was a gesture of our sincere apologies and commitment to your satisfaction. We would love to learn more about what we can do to earn your trust again and provide a 5 star experience. If there’s anything else we can do to ensure your complete satisfaction with our services going forward, please reach out to [email protected]. Thank you for your understanding and allowing us to try to make things right. We will work hard to do better going forward for you and all of our customers.
Sincerely,
The Team at Piccolo's Florist
5 months ago Fantastic experience: My sister recently had open heart surgery and received several beautiful arrangements from Piccolo's. The flowers were all high quality, beautiful and long lasting!! They focus on the details, quality filler flowers down to wrapping the inside of the vase with a large leaf so you don't see all of the stems. Will buy all of my flowers from them going forward.
We really appreciate you taking the time to share your thoughtful review, Lyn. We’re truly glad to hear that the arrangements your sister received brought beauty and comfort during her recovery. It means a lot to know you noticed and appreciated the quality of the flowers, their longevity, and the attention to detail; including the leaf-wrapped vase, which is one of our favorite finishing touches. We’re honored to have earned your trust moving forward and are excited to create many more beautiful arrangements for you.
- The Team at Piccolo's Florist
6 months ago Fantastic experience: I took for granted that Piccolo’s flowers would always be special; always represent the passion and pride of the person that arranged them; always exceed my expectations. You did not deliver a special bouquet to me last week. You delivered a masterpiece. It is stunning. It looks like a piece of art and I wish I could have its image painted on canvas. The sender only asked that the arrangement be unique and I would love to know who designed it. Thank you for sharing your gift with me. I finally can have an image of a flower arrangement that fits my taste and decor perfectly. I don’t want to share
Thank you so much for this breathtaking review; your words truly mean the world to us. We’re incredibly honored to hear that your recent arrangement felt like a true masterpiece and resonated with you on such a personal level. Our designers pour their passion and creativity into every piece, and knowing this one spoke to your taste and décor so perfectly is the greatest compliment we could receive.
We’d be more than happy to share which designer created your arrangement, just give us a call at (402) 397-6000; they will be overjoyed to hear how much it meant to you. Thank you for appreciating the artistry behind our work and for taking the time to share such a heartfelt message; it’s customers like you who inspire us every day!
- The Team at Piccolo's Florist
6 months ago Fantastic experience: Quality product with fast delivery would def recommend
Thank you for the wonderful review, Shane! Your support keeps us inspired to keep delivering great service and beautiful flowers every day.
- The Team at Piccolo's Florist
6 months ago Fantastic experience: Always beautiful and timely! Thank you Piccolo's Florist!!
Your review means the world to us, thank you for taking the time to share it, Jane. We are so grateful for your support and proud of our team for delivering the kind and attentive service you described. It’s feedback like yours that encourages us to continue striving for excellence every day. We’re delighted you had a great experience and hope to welcome you back soon!
- The Team at Piccolo's Florist
6 months ago Fantastic experience: Beautiful fall arrangement. Same day delivery. Very pleased with online ordering and arrangement was delivered quickly.
We’re delighted by your kind words, Sharon! Knowing that the creativity and freshness of our flowers stood out to you brings us so much joy. Our team pours passion into every arrangement, and feedback like yours is what inspires us to keep pushing our artistry further. Thank you for sharing your experience, we can’t wait to create your next design soon!
- The Team at Piccolo's Florist
7 months ago Fantastic experience: great experience. they are friendly and they helped me to find good quality flowers. The interior is really pretty. I got those fresh flowers and i made my own bouquet . affordable and good quality flowers.✅
Your review means the world to us, thank you for taking the time to share it, Zawad. We are so grateful for your support and proud of our team for delivering the kind and attentive service you described. It’s feedback like yours that encourages us to continue striving for excellence every day. We’re delighted you had a great experience and hope to welcome you back soon!
- The Team at Piccolo's Florist
7 months ago Fantastic experience: they did our wedding flowers and everything was absolutely perfect!!!!
We are grateful you chose us for your wedding flowers, Haley! Thank you so much for taking the time to leave us a review, and sharing your wonderful experience with us. We're truly thrilled everything was absolutely perfect for your special day. Congratulations and cheers!
- The Team at Piccolo's Florist
7 months ago Negative experience: Flowers for a funeral and they show up like this..
Updated Response on 10/8/25:
Thank you for giving us the opportunity to improve your experience. Our records indicate that your feedback has been addressed by our customer service team. We would love to learn more about what we can do to earn your trust again and provide a 5 star experience. If there’s anything else we can do to ensure your complete satisfaction with our services going forward, please reach out to [email protected]. Thank you for your understanding and allowing us to try to make things right. We will work hard to do better going forward for you and all of our customers.
Previous Response, left on 10/7/25:
Thank you for sharing your feedback, Alisha. We take all reviews very seriously and are concerned to hear about your experience. Unfortunately, we’re unable to locate an order in our system based on the information provided here. Please reach out to our customer service team at [email protected] with your order details ASAP so we can look into this further and work toward making things right. We’re committed to ensuring every customer has a positive experience, and we truly hope to hear from you soon so we can better understand and address the situation.
- The Team at Piccolo's Florist
7 months ago Fantastic experience: Friendly service wonderful selection of beautiful flowers !
We’re grateful for your kind review and delighted to hear that our staff made such a positive impression. Providing warm, attentive service is at the heart of what we do, and it’s incredibly rewarding to know it stood out to you. We truly appreciate your support and can’t wait to welcome you back again soon, Shalonda!
- The Team at Piccolo's Florist
7 months ago Fantastic experience: Piccolo's is the best! My wife loves her arrangement!
We’re so grateful for your kind rating, Aaron. It means a lot to us that you took the time to share your experience, and we can’t wait to welcome you back in the future!
- The Team at Piccolo's Florist
7 months ago Fantastic experience: We couldn’t be more thrilled with the breathtaking floral arrangements created by Piccolo’s Flowers for our TV show set. From the initial consultation to the final setup, the Piccolo’s team was professional, collaborative, and incredibly detail-oriented. They understood our creative vision immediately and elevated it beyond our expectations with fresh, artfully composed arrangements that complemented the tone and aesthetic of the show perfectly. Each bouquet and centerpiece was not only visually striking but also thoughtfully curated to enhance both the mood and atmosphere of our set. The flowers stayed vibrant under the lights, held up beautifully through the day, and became a true talking point among cast and crew alike. Piccolo’s Flowers is an absolute gem in the world of floral design, and their contribution made a visible impact on the quality of our production. We can’t recommend them highly enough—for on-set design or any occasion that calls for a touch of floral magic.
Thank you so much for sharing such a thoughtful review, Kate! We’re truly honored to have been part of your production and to know that our floral designs elevated your creative vision. Our team loved collaborating with you and carefully crafting arrangements that not only looked stunning, but also complemented the tone of the set. Hearing that the flowers held up beautifully under the lights and became a talking point among your cast and crew means the world to us. We’re grateful for the opportunity and look forward to bringing more floral magic to future projects!
- The Team at Piccolo's Florist
8 months ago Fantastic experience: Excellent florist. I had a very specific flower color and bouquet request. Amanda helped me and completely understood what I was requesting. The recipient loved their beautiful bouquet of all purple and violet colored flowers. I highly recommend this quality and professional florist. A++
We truly admire your review, Wendy. We're thrilled Amanda understood your specific purple and violet bouquet request perfectly, and that your recipient loved the arrangement! Thank you for trusting us, and for taking a moment to leave us a review with such recommendations. We can't wait to design your next floral arrangement soon!
- The Team at Piccolo's Florist
8 months ago Fantastic experience: Perfect experience, beautiful flowers!! Highly recommend!
We are elated to hear about your perfect experience with our beautiful flowers! Thank you for recommending us, Amy. We can't wait to design your next gorgeous floral arrangement soon!
- The Team at Piccolo's Florist
9 months ago Fantastic experience: Needed an arrangement that would make a beloved family member smile, brighten a hospital room and give off a fragrance that would help soothe a soul. Oh, and delivered on a Saturday. Piccolo’s Florist made it all happen. I highly recommend them.
We proud to know how satisfied you are with our floral services, even on a Sunday! Thank you for choosing us for this meaningful delivery and for the high recommendation. It brings us great joy to know our flower power brought cheer and soothing elements to the hospital room during a difficult time. We hope to serve you again really soon, Mary.
- The Team at Piccolo's Florist
9 months ago Fantastic experience: I'm in my Miley Cyrus era and made my first visit to get myself an early birthday bouquet. Amanda was so awesome! In what felt like less than 30 minutes, she helped me come up with a beautiful (and affordable!) pet friendly bouquet. The results were gorgeous, and my cat only chewed on it once before leaving it alone...praise be!
We truly admire your feedback, Elizabeth. Thanks for taking the time to share your experience with Piccolo's Florist! We're delighted to hear how Amanda was helpful in selecting flowers for your pet-friendly birthday bouquet! Thanks for choosing us, we're excited to see you again soon!
- The Team at Piccolo's Florist
10 months ago Fantastic experience: I really enjoy the variety of flowers and plants that Piccolo’s has! They always have beautiful arrangements premade and they’re always super fresh!! I stopped in yesterday and asked for a special arrangement. Bright and big! They’re head designer created thee best arrangement Ive ever taken from there! My girlfriend is absolutely in love with them!! If youre looking for an arrangement of ANY kind. Head to Piccolo’s. I assure you, you’ll be happy you did!
We greatly appreciate the kind words in your review, Bracks. Thank you for taking a moment to share your positive experience with us! Our team strives to create fresh and beautiful arrangements for you to enjoy. We're delighted to know how satisfied you are with our services and the variety of flowers and plants we offer. Thanks for choosing Piccolo's Florist; we hope to see you again real soon!
- The Team at Piccolo's Florist
10 months ago Fantastic experience: Amazing quality and same-day delivery.
We truly appreciate your review, Natalia. We are delighted to hear you loved our amazing quality and same-day delivery service! Thanks for choosing Piccolo's Florist, we can't wait to serve you again soon!
- The Team at Piccolo's Florist
1 year ago Fantastic experience: Piccolo's has been our florist for decades. Their bouquets are spectacular and their service is out standing. They are the best in Omaha, maybe the state.
We greatly appreciate your review, Jillian. It brings us sincere joy to learn of your loyalty to Piccolo's Florist! Thank you for taking the time to share your many wonderful experiences with us, recognizing our spectacular bouquets and outstanding service. We really appreciate your kind words, and hope to serve you for many more years to come!
- The Team at Piccolo's Florist
1 year ago Fantastic experience: I was coming back from a fishing trip on Mother’s Day and was running late. Piccolos flowers delivered flowers on very short notice to the restaurant I was meeting my wife and mother in law at and saved me from getting flogged. When I buy flowers the next time I screw up which will likely be soon I will again call my flower friends.
We're grateful for your kind words and are glad we could help save the day with our flowers! Thank you for choosing Piccolo's Florist, we truly appreciate your review. We are so pleased to know how happy you are with the flowers! We're excited to serve you again next time you need us.
- The Team at Piccolo's Florist
1 year ago Fantastic experience: I have done a lot of business with Piccolo's throughout every year for at least the past 25 years, and they have never dissatisfied me. Excellence is all that I've received, and I thank them for that!! MOORE4U
We greatly appreciate your positive feedback and continued support for Piccolo's Florist over the years, Derrick! Thank you for supporting our business and choosing our team for all of your floral needs; it means the world to us! We're extremely pleased to hear how satisfied you are with our services, and we're excited to continue to serve you for many more years to come.
- The Team at Piccolo's Florist
1 year ago Negative experience: Called to place an order for Mother’s Day. Dealt with a frankly horrible man who was completely uninterested in placing the order, so I decided to buy a more beautiful bouquet than Piccolo’s can even create from Matilde in the Old Market (highly recommended).
Updated Response on 5/15/25:
We are still deeply concerned about your feedback and want to do everything to make it right with you. We have tried to locate your order and contact information but we are unable to pull up your order from the information in your review. Please reach out to us at [email protected] with your order number and contact information so we can improve your experience. We look forward to hearing from you.
Sincerely,
The Team at Piccolo's Florist
Previous Response, left on 5/7/25:
Dear Laurie,
First and foremost, I want to sincerely apologize for your experience when you called to place an order with us. I am deeply sorry that you were treated with anything less than the care, warmth, and attentiveness you absolutely deserve; especially for such an important occasion like Mother’s Day.
It is incredibly disappointing to hear that you felt dismissed and unwelcome. This is not the standard we hold ourselves to, and certainly not the way we want anyone to feel when reaching out to us. Every customer’s order is meaningful, and we failed to show you the respect and enthusiasm that should accompany every interaction.
Thank you for taking the time to share your feedback, we are addressing this situation internally to ensure no one else has a similar experience. If you're willing, please send us an email at [email protected] so we can make this right for you ASAP.
If you would ever be open to give us another chance, we would love the opportunity to assist you and show you the level of service and artistry you should expect and deserve. Our dedicated customer service team is eager to hear from you.
Warmly,
The Team at Piccolo's Florist
1 year ago Fantastic experience: I had the absolute pleasure of working with Elizabeth on our bridal floral order, and the entire process was a quiet joy. From start to finish, she demonstrated incredible professionalism, attention to detail, and a genuine passion for creating something truly stunning. When we picked up the arrangements, they exceeded our expectations—every bloom was fresh, thoughtfully arranged, and captured the vision perfectly. If you’re looking for breathtaking florals and seamless service, I can’t recommend Elizabeth and her team highly enough!
Thanks for taking the time to share your wonderful experience with Elizabeth and the team at Piccolo's Florist. We're truly grateful for your kind words, Di! We're extremely proud to know our team exceeded your expectations with your bridal floral order. Thank you for trusting our team for such an important event. We hope to serve you again in the future should you ever need us!
- The Team at Piccolo's Florist
1 year ago Fantastic experience: Most beautiful flowers delivered for my friend. 10/10. Would recommend them again. They really made a BEAUTIFUL bouquet and this was the “standard” bouquet with no upgrades. Amazing.
We're grateful for your kind words, Kiara. Thank you for sharing your experience with Piccolo's Florist! We are delighted to know how satisfied you are with your arrangement, and thank you for taking the time to share your feedback. We're excited to serve you again soon at Piccolo's!
- The Team at Piccolo's Florist
1 year ago Fantastic experience: Very helpful on giving me options for loss of a family pet. Arrangement was done beautiful and just appropriate for loss of companion. Thank You!!!
We truly appreciate you sharing your experience with our pet sympathy arrangement. We're proud to know we have made this difficult time slightly easier with the comforting beauty of our flowers. Thank you for choosing Piccolo's Florist during this challenging time in your family's lives. Our team offers our sincerest condolences. We are here to serve you anytime you are in need of flowers in the future.
- The Team at Piccolo's Florist
1 year ago Negative experience: I went in a couple weeks ago for 2 corsages and 2 boutonnières for 4/12 at 12 PM. The information was taken by someone who was a a designer, not customer service. When I went in to pick them up they only had 1 corsage. I am not understanding how this even happened if they wrote the information on the same post it note under the same name. So I had to delay everything else we had to do to wait for them to make the 2 boutonnières and the second corsage. 20 minutes is not long but when you have things scheduled, it is a long time to have to wait for them to fix their error. The customer service part of the experience was not there at all.
Dear Juanita,
Thank you for taking the time to write a review. We are deeply concerned about your feedback and take it very seriously, but we are unable to locate your order based on the information provided with this review. Please reach out to [email protected] with your order information so that we can make it right for you ASAP. We would like to look into this further to make sure we investigate thoroughly and take the appropriate actions. Our company is dedicated to providing an outstanding experience to every customer, so your review is very disheartening. Our dedicated customer service team hopes to hear from you soon so we can learn more about your order and the details to improve this situation.
Sincerely,
The Team at Piccolo's Florist
1 year ago Fantastic experience: Same day delivery, amazing customer service (clarified the address that I made a bit unclear on my end), and the flowers were absolutely stunning. My friend was so surprised and you guys made her day! Wonderful experience, will definitely be a repeat customer!!
We are absolutely thrilled to hear about your wonderful experience with Piccolo's Florist! Thank you for taking the time to share your feedback, Lauren. We are elated to know how our flowers made your friend's day beautiful! Thank you for choosing our florist to Deliver Love, and we look forward to serving you again in the future!
- The Team at Piccolo's Florist
1 year ago Fantastic experience: My sister was in the hospital with RSV. I knew flowers would brighten her spirits. I decided to choose Piccolo's due to the wide array of floral arrangements. I choose the happiness boutique. My problem was that she may get to come home tomorrow. i contacted Piccolo's and they assured me she would get the flowers. The lady that answered the phone went above and beyond to help me. i highly recommend their service and I can't wait to see the flowers tomorrow.
Hi, Jeffrey. We appreciate the kind words and are glad we could provide you with a positive experience! We strive to exceed customer satisfaction and it is wonderful to know that our customer service excelled and that your sister received your thoughtful gift. Thank you for trusting Piccolo's Florist to Deliver Love.
- The Team at Piccolo's Florist
1 year ago Fantastic experience: Great experience and beautiful flowers! I order the flowers for my mother's birthday and they are always beautiful. The ordering experience over the phone is easy and everyone is always nice. It is nice to know that even from San Diego, my flower order is always beautiful and delivery is great!
Hi Tania, we are thrilled to know you had such a wonderful experience sending flowers to your mother! We greatly appreciate the feedback on your pleasant experience with our team and finished product. We strive to provide customer satisfaction consistently, and your feedback lets our team know we are performing to a high standard!
- The Team at Piccolo's Florist
1 year ago Fantastic experience: Oh my goodness I was so impressed with piccolos service!! It was so cold outside and my kids were thoroughly pleased I got a chance to see the flowers and they were absolutely beautiful.. we have been with Piccolo's for 30 plus years and we plan on staying with them as long as the Lord will let us live on this planet thank you again piccolos you guys rock big time. Richard and Beverly Payne
Your positive experience with Piccolo's Florist means the world to us! We're thrilled to hear that you and your kids enjoyed the beautiful flowers, especially on such a cold day. Thank you for being a loyal customer. We truly appreciate your continued support and look forward to serving you for many more years to come.
1 year ago Fantastic experience: Through no fault of Piccolos. weather and recipient availability, they persisted and delivered a gorgeous arrangement. I would highly recommend them for product and service.
We're excited to hear that you were pleased with the gorgeous arrangement. Thank you for your recommendation! Happy Valentine's Day!
1 year ago Fantastic experience: I Made a mistake and had the flowers delivered to the wrong place. Called and they were so helpful and got the flowers to the right place. Will definitely purchase again here! So kind.
We are privileged to have been able to assist you with the local flower delivery address. Thank you for choosing Piccolo's Florist!
1 year ago Negative experience: Went to meet here for wedding florals, and the woman who met with us was very unfriendly, unprofessional, wasn’t acting like she wanted to be there. Didn’t even introduce herself. And when I asked about fake florals for some of the decor, she acted judgmental. Needless to say, I did not end up doing my florals here. I hope others have a better experience than I, but the social interaction completely turned me away from this place.
Dear Adiline,
We’re sorry to hear about your experience. This is not the level of service we strive to provide, and we sincerely apologize for how you felt during your visit. Your feedback is very important to us, and we’d love the opportunity to learn more about what happened so we can address this directly and ensure it never happens again.
If you’re willing, please reach out to us at [email protected] with the time and date of your visit. Our management team is eager to investigate this and make things right with you.
Thank you for bringing this to our attention, and we truly hope to hear from you soon.
1 year ago Fantastic experience: Piccolo's Florist delivered a beautiful bouquet and mylar balloon to my sister in west Omaha and absolutely made her day. I can always count on Piccolo's for great blooms, lovely design, and on-time delivery. Thank you!
We are overjoyed to hear that Piccolo's Florist delivered a beautiful bouquet and made your sister's day. Thank you for sharing your experience with us!
1 year ago Fantastic experience: Piccolo's has always done a super job and this week was no exception. My friend absolutely loved her arrangement. Highly recommend Piccolo's.
We greatly appreciate your positive feedback! Thank you for sharing your experience with Piccolo's Florist.
1 year ago Fantastic experience: Far exceeded my expectations. Ordered two arrangements for my mother's visitation and they were able to deliver the day after Christmas on short notice and prior to the start time of the event. I would highly recommend. (Not the best picture of the arrangements as a few were damaged on transport from the funeral home back to my house. They were pristine when delivered to the funeral home.) I can't thank Piccolos enough for making this time a little bit easier on me and my family.
Your positive feedback is greatly appreciated. We're privileged to have been able to assist during this difficult time. We understand how important it is to have beautiful floral arrangements for such occasions, and we're glad we could deliver on short notice, even the day after Christmas. It's heartening to know that our service helped make this challenging period a little easier for you and your family. Thank you for choosing Piccolo's Florist and for taking the time to share your experience.
1 year ago Negative experience: If I could I would give them a zero star. I order an arrangement and when I got to the store they have something totally different. The stuff very rude and they have the audacity to get mad at me and roll their eyes at me when I ask for a refund.
Thank you for your feedback. We’re sorry to hear that you were unhappy with your experience. At the time of your visit, we provided a full cash refund for your order to ensure the situation was resolved immediately. We strive to provide excellent service to every customer, and we regret that we didn’t meet your expectations. We appreciate your feedback and will use it to improve moving forward.
1 year ago Fantastic experience: It’s a busy rainy Monday afternoon in Omaha; and the flowers just arrived about 90 minutes after I ordered them. She loved them!
Thank you for taking the time to share your experience with Piccolo's Florist. We are thrilled to hear that the flowers arrived promptly, especially on such a busy and rainy Monday afternoon in Omaha. It's wonderful to know that we were able to deliver the flowers just 90 minutes after you placed your order. We're delighted that she loved them! Your satisfaction is our priority, and we appreciate your kind words about our service.
1 year ago Fantastic experience: This past Thursday, on very short notice, I ordered the Stairway to Heaven bouquet for a funeral service the following morning. It was there on time and was absolutely stunning! Piccolo’s now has all of my future business.
We are delighted to hear that the Stairway to Heaven bouquet was stunning and arrived on time for the funeral service. We understand how important it is to have flowers delivered promptly, especially for such sensitive occasions. Our team always strives to meet our customers' needs, even on short notice. Your review is greatly appreciated, and we are honored that you have chosen to entrust us with your future floral needs. Thank you for sharing your positive experience with Piccolo's.
1 year ago Fantastic experience: Absolutely beautiful arrangement. Delivered with care. Thank you!
We're utterly delighted to hear that you found the arrangement beautiful and well-delivered. Thank you for your review of Piccolo's Florist!
1 year ago Fantastic experience: Ordering through their website was very easy gave me lots of options on the different types of bouquets plus I love the fact that in a card can be attached and personalized. Will definitely use them again!
Dear Laura, we are delighted to hear that you found ordering through our website easy and enjoyable. It's wonderful to know that you appreciated the variety of bouquet options available and loved the personalized card feature. We strive to make the ordering process as seamless as possible for our customers. Thank you for your positive feedback, and we look forward to serving you again in the future! Sincerely, the Team at Piccolo's Florist.
1 year ago Negative experience: Their delivery drivers are going to get someone killed. I'm a local resident and they fly down residential streets at 50mph on a regular basis with no regard for traffic, pedestrians, or children occupying roads, as there are no sidewalks in the vicinity. Crack down on your driver's before it costs you thousands, or someone's life!
Dear Andy, Thank you for taking the time to share your concerns. We are truly sorry to hear about your experience regarding our delivery drivers. The safety of our community is a top priority for us, and we take claims like yours very seriously. All of our delivery vehicles are equipped with cameras and speed monitoring devices, but we haven't been alerted to any issues. We would greatly appreciate your assistance in our investigation. If you could provide us with more details about when and where this occurred, it would help us address the situation effectively. Please email us at [email protected] with any additional information. As a token of our appreciation for your feedback and to help make things right, we would like to offer you a complementary floral arrangement. Your feedback is invaluable in ensuring that our drivers adhere to the highest standards of safety and service. We hope to hear from you soon!
1 year ago Fantastic experience: Thank you for preparing and delivering a beautiful peace lily for my Aunt’s celebration of life service. It is difficult when you can’t be there in person, but comforting that the family knew we were there in spirit through this beautiful plant. And thank you for preparing and delivering a beautiful flower arrangement for my Uncle’s celebration of life. The picture is blurry as it’s from a stream, but you can tell how very beautiful it was. Thank you!
Thank you for your wonderful feedback. We are glad we could provide comfort during this difficult time. It means a lot to us that the peace lily we prepared and delivered for your Aunt's celebration of life service was able to convey your presence in spirit to your family. We understand how challenging it can be when you can't attend in person, and we're honored to have played a small part in helping you express your condolences. Thank you for choosing Piccolo's Florist.
1 year ago Fantastic experience: Beautiful arrangement! Thank you for your patience and expertise while answering my questions over the phone and taking my order. You delivered more than just a gorgeous floral arrangement to the family. You helped express our sympathy and sorrow to the family. Thank you again!
Thank you immensely for your kind words, Mary. We are glad we could help convey your sympathy through our floral arrangement. It's heartening to know that our patience and expertise in answering your questions over the phone were helpful. We strive to provide not just beautiful flowers, but also a meaningful way to express emotions during difficult times. Thanks again for choosing Piccolo's Florist!
1 year ago Positive experience: They look great, great job by the entire Piccolo's team
Dear David, Thank you for taking the time to leave us a review! We're glad to hear that you enjoyed our shop and service. We receive new flowers daily from our trusted growers, so our selection is always changing. If you have specific flowers in mind, we’d love to help! We can special order certain flowers depending on the type and season. Please feel free to give us a call at (402) 397-6000, and our team of experts would be happy to discuss all of our options with you to make sure you get exactly what you want. We hope to see you again soon!
Best regards, The Team at Piccolo’s Florist
1 year ago Fantastic experience: Beautiful arrangement, easy to order, received on time! Will order from here again!
Dear Shelley, We greatly appreciate your positive feedback! It's wonderful to hear that you found our arrangement beautiful and that the ordering process was easy for you. We're also pleased that your delivery arrived on time as promised. Thank you for choosing Piccolo's Florist, and we look forward to serving you again in the future!
1 year ago Fantastic experience: Wow! I’m so glad Piccolo’s popped up in my search - I learned my niece could use a ‘get well soon bear’ and an encouragement boost at lunch today, by this evening I’m looking at a picture of her with a huge grin holding her new bear and flowers. I couldn’t ask for more and I appreciate how personalized they made this arrangement.
Your positive feedback is incredibly valuable to us. We are thrilled to hear that your niece loved her get well soon bear and flowers. Thank you for choosing Piccolo's Florist! We hope to be of service to you again in the future for all your special floral needs.
1 year ago Fantastic experience: My Mother in law's 90th birthday on the 4th. She was blown away! Thanks again Piccolo's for making her day!!
We genuinely admire your trust in Piccolo's Florist to deliver stunning arrangements to your family on the east coast. Thank you for your kind words!
1 year ago Negative experience: Very disappointing experience. Chose Piccolo’s to do the flowers for my wedding as they did my SIL and MIL’s weddings and was very disappointed in my experience. After the final meeting to choose arrangements, I was so excited, what we came up with was beautiful. I chose the vases, the arrangements for all the tables, it was going to be perfect. Then comes my wedding day and I show up to my reception, none of the vases I chose were used, the arrangements were completely different than the pictures I was shown and the kicker of it all, they didn’t do the head table AT ALL. They left it completely bare. I was and still am devastated over it. I look at my wedding photos and am instantly taken back to the feeling of disappointment I had seeing my reception for the first time. My MIL called them to get them to bring the correct arrangements and they said they couldn’t help us, it was a disaster. They did not try and help or correct the situation and did not offer any sort of compensation for the hack job they did. Piccolo’s had been our family florist for nearly 30 years but after this experience my sisters have all chosen different florist for their pending weddings.
Dear Jo,
We are very sorry about your experience with us during your 2022 wedding. We tried to reach you at the time to discuss this matter and we also followed up by sending an email yesterday morning. We apologize for the miscommunication, so we also forwarded a copy of your signed contract to clarify that you were not charged for the head table arrangement and it was not ordered for the event. We would love the opportunity to discuss this further with you if you're willing to do so. We hope to hear back from you soon, but if you can't find our emails in your inbox, please reach out to [email protected] so we can sort this out. Again, we are so sorry.
1 year ago Fantastic experience: My special day was April 20th, 2024...how stunning. My first thoughts when I saw all the flowers. Exactly what I wanted. Stephanie is amazing when it comes to bridal.
We are absolutely thrilled to hear that you were so happy with the flowers for your special day. Stephanie truly is amazing when it comes to bridal arrangements. Thank you for choosing Piccolo's Florist!
2 years ago Positive experience: Any time I need flowers for friends or family in Omaha, I call Piccolo’s first. They provide the nicest bouquets and have never missed a delivery! Excellent service all around.
Your positive experience with our personal service and great flowers means the world to us. Thank you for choosing Piccolo's Florist!
2 years ago Fantastic experience: Thank you so much. ¹ came through for me. I called the night before the funeral and you all made the flowers and allowed us to pick them up the very next day. It was a beautiful spray of white and blue flowers Ocean Breeze if I'm not mistaken. The day of the funeral was also my birthday and the pink dozen roses are still beautiful and it's been 8 days. Quality and compassion is what comes to mind when I think of Piccolo's
Thank you for sharing your experience with us. It was an honor that we could provide you with beautiful flowers for the funeral and your birthday. We appreciate your kind words and hope to serve you again in the future. Sincerely, the Team at Piccolo's Florist.
2 years ago Fantastic experience: Amazing! Easy to order online, and when I had an issue Anna and Elizabeth were incredibly helpful and made everything right! Quality of the flowers was amazing as well.
Thank you for your kind words, Luke! We are glad to hear that you had a positive experience with us. We strive to provide top-notch service and quality flowers to all of our customers. If you ever need anything in the future, don't hesitate to reach out to us at (402) 397-6000.
2 years ago Fantastic experience: Last minute nosegay was available after calling nearly everywhere for Iris!! Thanks so much!!
Thank you immensely for choosing Piccolo's Florist! We are pleased to hear that we could help you find the last minute nosegay with Iris. We appreciate your kind words and hope to assist you again in the future.
2 years ago Fantastic experience: After struggling to place an order with a couple of other local florists I found Piccolo's and was able to find and easily order exactly what I wanted. The arrangement was amazing and delivery was faster than I expected. Next time, Piccolo's will be my first stop (and my last). Thanks gang, keep up the great work!
We are delighted to see that you had a fantastic experience with us at Piccolo's Florist! Thank you for taking the time to leave us a positive review, and we look forward to seeing you again in the future.
2 years ago Fantastic experience: I have had excellent experiences with Piccolo's. I use them all of the time for various occasions. I even sent a designers choice bouquet and received and email pix of what was sent. what a neat way to reassure you that it was as beautiful as the recipient said.
2 years ago Fantastic experience: This Arrangement was beautiful!! I did the designer's choice bouquet and it was perfectly done with tons of orgeous fresh flowers tons and it was delivered on time. Will definitely recommend them and order again!!
We are thrilled to hear that you loved your designer's choice bouquet, Elizabeth! Thank you for recommending us and we look forward to creating more beautiful arrangements for you in the future. If you ever need to reach us, please don't hesitate to call (402) 397-6000.
2 years ago Positive experience: Always great flowers. However, last night, they were closed due to the potential for a storm that did not happen, but the staff could come to the door to see if I was grub hub. I do think it's nice they were concerned for their staff. But because of this I will start spending my money in other places now.
Thank you for sharing your feedback with us, Sean. We deeply apologize for the inconvenience caused by our early closure due to the severe weather conditions. Our team's safety is of utmost importance to us, and we appreciate your understanding in this matter. We are reserving a store credit of $50 under your name provided here on Google. We sincerely hope that you will give us another chance. We are unable to find your contact information in our system, so please give us a call at (402) 397-6000 so we can discuss this further. Again, we are so sorry.
2 years ago Fantastic experience: I ordered flowers for my mom’s celebration of life in Omaha from Arizona using a picture from the website. When you order flowers, the pictures typically look way better than the actual bouquet. Not this time!!! The arrangement that Piccolo’s made was even more beautiful. I was so happy to see the beautiful flowers there before I even arrived. THANK YOU!! Absolutely beautiful!
Thank you so much for your incredibly kind words and for choosing Piccolo's to be a part of such a meaningful moment. We're truly touched to hear that the arrangement we crafted for your mom's celebration of life exceeded your expectations. It means the world to us to know that our flowers brought comfort and beauty during such an important time, especially from afar. Your heartfelt feedback inspires us to continue striving for excellence in everything we do. Sending warm wishes from our team to you in Arizona, and please know that we're always here whenever you need flowers to express love and care.
2 years ago Fantastic experience: I'm so in aw of this bouquet, I paid online and asked for a bouquet for a friend that's having a concert recital thing and specifically that I wanted Blue Hydrangeas and mostly blue flowers with white accents. AND WHEN I TELL YOU SHE NAILED IT I mean when I saw this bouquet my jaw dropped. I have only been to one other flower shop and it unfortunately severely disappointed but I'm so happy with how the bouquet turned out and I definitely will be coming again!
Wow, thank you so much for your glowing review! We're absolutely thrilled to hear that we hit the mark with your friend's concert recital bouquet. Making your jaw drop with joy is exactly what we aim for! We're sorry to hear about your past disappointing experience elsewhere, but we're so grateful for the chance to turn that around for you. Can't wait to welcome you back again soon!
2 years ago Positive experience: Ordered a set of flowers for around $60 and they were beautiful! My only complaint is the card was typed incorrectly. The web receipt shows that I had given the correct date to be put on there. However, the date was incorrect on the card. It was supposed to be a pregnancy announcement so the date is very important! Would just recommend they take a little longer looking at the message on the card.
Update: Dear Jessica, we are unable to find an order with your name in our system and Google does not provide us with your order information. We truly want to fix this for you and we are so sorry. If you have the time, please give us a call and ask to speak with our manager! Again, we are so sorry for not being able to find your order with the provided info. We hope to hear from you soon!
Thank you for taking the time to share your feedback with us. We're delighted to hear that you found the flowers you ordered to be beautiful. However, we're truly sorry to learn about the issue with the card. We understand the importance of accuracy, especially when it comes to special occasions like a pregnancy announcement.
Please accept our sincerest apologies for the inconvenience caused by the incorrect typing on the card. This oversight is certainly not reflective of the level of service we strive to provide. Your feedback is invaluable to us, and we will take immediate steps to ensure that such errors are minimized in the future.
I want to assure you that we take this matter very seriously, and a member of our management team will be reaching out to you shortly to address the card issue and find a suitable resolution. Your satisfaction is our top priority, and we are committed to making things right for you.
Once again, we apologize for any disappointment or inconvenience this may have caused, and we appreciate your understanding and patience as we work to rectify the situation.
2 years ago Fantastic experience: Piccolo’s provides reliably fresh, healthy flowers. I tried going to other vendors, but had multiple experiences of flowers going bad in three days. I have not had that issue with Piccolo’s in the entire time I have used their services—over ten years now.
Updated 5/25: Thank you so much for taking the time to share your experience with Piccolo’s! We're thrilled to hear that our flowers have consistently met your expectations and provided long-lasting freshness over the past ten years.
Ensuring the highest quality and freshness of our blooms is at the core of what we do, and it's wonderful to know that our efforts have made a positive difference for you. Your loyalty and support mean the world to us, and we're grateful for the opportunity to serve you.
If there's ever anything we can do to further enhance your experience or if you have any special requests, please don't hesitate to let us know. We look forward to continuing to exceed your expectations for many years to come!
Thank you, Deborah, for your kind words and for choosing Piccolo's Florist. We're thrilled to hear that you're happy with the poinsettia you received. Our team takes pride in providing high-quality flowers that last. If you ever need our services again, please don't hesitate to reach out to us at (402) 397-6000.
2 years ago Fantastic experience: Super nice place and very professional. Ordered late Saturday night for delivery on Mom's birthday Sunday. They reached out about the arrangement and we made some changes and they will get it delivered. Always support your local florist!
We're so glad to hear that you had a positive experience with us, Mark! Thank you for supporting local businesses like ours. If you ever need anything in the future, don't hesitate to give us a call at (402) 397-6000.
2 years ago Fantastic experience: Piccolo's is by far the best florist in Omaha! Beautiful flowers and very responsive customer service. I cannot recommend more strongly!
Thank you so much for your kind words about Piccolo's Florist, Steve! We truly appreciate your support and hope to serve you again in the future for all your floral needs. Please let us know if we can be of assistance to anything else! Sincerely, the Team at Piccolo's Florist!
2 years ago Negative experience: Got a home surprise delivery, for Valentine's day. Nice. Except the plastic cover that the dozen beautiful pink roses/vase came in was very wet and messy inside, half the water was gone and the card was missing, and one of the head of roses is missing. 11/12, just the stem sticking in the vase. Seriously? Also the paper bag that little doggy (which to my fiance says it was supposed to be "large") plus a small box of chocolates came in, it was torn at the bottom. Not a good first impression. Sorry. Supposedly getting a new set of dozen roses with the card this time to be delivered to me tomorrow. Kinda defeats the purpose for Valentine day, just saying. ♀️
We apologize for the inconvenience you experienced with your Valentine's Day delivery. We understand your disappointment and are taking immediate action to rectify the situation by sending you a new set of roses with the card. Our temporary couriers did not follow our directions to take care of your order, and we sincerely apologize. Thank you for bringing this to our attention. Please let us know if the new delivery is acceptable and we hope that you enjoy them. Again, we are so so very sorry, you did not deserve this at all :(
2 years ago Fantastic experience: absolutely amazing customer service, delivered beautiful flowers on valentine’s day! I ordered them from canada to Omaha and they were so kind and helpful throughout the entire process. and the flowers were ACTUALLY nice even though they were for valentine’s day, it wasn’t like some other shops that just give small bouquets because of the demand for flowers at this time of the year. Will be using them again!!
Thank you for taking the time to leave us such a lovely review, Tara! We are so glad that you were happy with your order and that you think the flowers are beautiful and sized well. We work hard to provide our customers with excellent service, so it is heartwarming to hear that we have met your expectations. We hope to do business with you again soon!
2 years ago Fantastic experience: Have used Piccolo's for many years. Never a disappointment!
Thank you for your continued support, David! We're thrilled to hear that you've been satisfied with our services over the years. We appreciate your loyalty and look forward to serving you again in the future.
2 years ago Fantastic experience: Amazing customer service. Able to help our family out during a funeral with less than an hours notice on Super Bowl Sunday. Highly recommend!!!!
Thank you for your kind words, Jenn! We are happy that we could be of assistance to you and your family during this time. Providing excellent customer service is our top priority, and it is our pleasure to hear that you were satisfied with your experience. We appreciate your recommendation and hope to be of service to you again in the future. Sincerely, the Team at Piccolo's Florist.
2 years ago Fantastic experience: The most beautiful flowers in Omaha. Thanks for cheering up my mom.
Jasmine, thank you for the lovely review! We're so glad to hear that our flowers brought cheer to your mother. Flowers are the perfect way to show someone how much you care, and we're happy to have been able to help you make her day special. If you ever need our services again, please don't hesitate to reach out at (402) 397-6000. Sincerely, the Team at Piccolo's Florist!
2 years ago Fantastic experience: I can always depend on Piccolo's Florist to deliver their very best. Their arrangements say what I am feeling in my heart.....joy, best wishes, congratulations, sorrow, etc. Their flowers always stand out as extra special amongst others. The receivers usualy make positive comments to me.
2 years ago Fantastic experience: I placed an order for a get well bouquet. The recipient sent me a photo of the lovely arrangement. I would like to thank the representative that took my order and the florist for a job well done! The professionalism and pride of the business is appreciated.
Thank you for your kind words, Lori! We're thrilled to hear that you loved the get well bouquet and that it brought joy to the recipient. We take pride in our professionalism and it's always rewarding to know that our efforts are appreciated. If you ever need our services again, please don't hesitate to reach out to us at (402) 397-6000.
2 years ago Fantastic experience: Piccolo's always does beautiful work and they're always there in a pinch. Wonderful staff/artists and gorgeous flowers! Thank you
Thank you so much for your kind words, Lacey! We're thrilled to hear that you love our beautiful flowers and that our staff has been helpful in your time of need. We appreciate your support and hope to continue providing you with gorgeous floral arrangements in the future. Sincerely, the Team at Piccolo's Florist!
2 years ago Fantastic experience: They went overboard on the arrangement. It was more elaborate than what I thought I ordered. Delivery was prompt. Definitely recommend them.
Thank you for your positive feedback and beautiful photo, Dennis! We are glad to hear that you were pleased with the elaborate arrangement and prompt delivery. We appreciate your recommendation and look forward to serving you again in the future. Please give us a call if you have any suggestions about the design, but we are glad it still deserved a 5 star review from you! Sincere regards, the team at Piccolo's Florist!
2 years ago Negative experience: I placed an order to be delivered by end of day for the viewing or prior to the funeral at 10am the next morning. I got a call after 9am THE NEXT DAY (less than an hour before the funeral) informing me my order could not be completed as requested but I could choose to have something delivered to a home address sometime in the following days. Not even a sincere apology
We are sincerely sorry to hear that you experienced disappointment with your recent order. We understand how important it is to have flowers delivered on time for such occasions, and we take full responsibility for not meeting your expectations. Your feedback is valuable to us, and we will use it to improve our services in the future. We appreciate your business, and we hope that you will give us another chance to make it right. Upon searching your name in our system, we are unable to find your information on our end, and we are unable to reach out to you first. Please reach out to us at (402) 397-6000 so we can offer you a resolution. Again, we are so very sorry for your experience, as we have had some issues with recent flower deliveries due to the weather, although there is no excuse for this. We really hope to hear from you soon so that we can make things right.
2 years ago Fantastic experience: Service was excellent, they’ve went above and beyond for my flower arrangement/delivery. I had confirmation that my arrangement had been delivered but the patient at the hospital never received it, I called Piccolo’s, spoke to Mike and he made sure to send another arrangement and that she received it in a timely manner.
Thank you for your positive feedback, Brooke! We apologize for the initial delivery mishap, but we're glad that Mike was able to rectify the situation promptly and ensure that the recipient received their arrangement. We appreciate your understanding and look forward to serving you again in the future.
2 years ago Fantastic experience: Love using Piccolo’s fast and convenient website for ordering flowers/arrangements!! Excellent value for such a lovely centerpiece
Thank you, Louise, for your kind review! We're thrilled to hear that you love using our website for ordering flowers and arrangements. We strive to provide excellent value and beautiful centerpieces for our customers. If you have any further questions or need assistance, please don't hesitate to reach out to us at (402) 397-6000.
2 years ago Fantastic experience: My sister had a baby yesterday and I am several states away. This is her first child and they struggled to conceive. I am unable to be there to celebrate her and my baby nephew. I thought sending flowers was the next best thing. I ordered these today and they were delivered today. I purchased the standard option and it came out beautifully. I appreciate this so much! Thank you for helping me make it special for her!
Thank you so much for your kind words, Sharla! We are thrilled to hear that the flowers were delivered on time and that they brought joy to your sister during this special time. We appreciate your support and hope to serve you again in the future.
2 years ago Fantastic experience: I’ve been ordering flowers from Piccolos for a few years now, and they never disappoint. Their bouquets are always fresh and beautifully curated! I highly recommend their services for any occasion.
Thank you for your kind words, Jessica! We're thrilled to hear that you've been enjoying our fresh and beautifully curated bouquets for years. We appreciate your recommendation and look forward to serving you for many more occasions to come. If you ever need assistance, please don't hesitate to reach out. Sincerely, the Team at Piccolo's Florist!
2 years ago Fantastic experience: This place is incredible, they got the colors perfect and even guided me when I was not making the best color call for my bouquet! It turned out better than expected and I am beyond grateful for Elizabeth!! This whole team was amazing. 10/10 recommend.
Thank you so much for your kind words, Lauren! We're thrilled to hear that you had a great experience with Elizabeth and the team at Piccolo's Florist. Our team takes pride in delivering beautiful bouquets and providing excellent customer service. We appreciate your recommendation and look forward to serving you again in the future! Thanks again!
2 years ago Negative experience: Absolutely a terrible experience ordered flowers had to call 3 times to see if delivered. As of 3 days later not sure if they were delivered. Tomorrow will cancel order and go with another service. A call would have been nice saying they couldn’t deliver.
Dear Roni,
We understand your frustration and thank you for taking the time to speak with us about this matter. It is very unfortunate that the retirement home front desk lost the original order, and we understand why you are upset with us. It was redelivered and a photo was sent of the piece in the recipient's room, ensuring that it was in the proper place, and we are so sorry that we did not do enough to meet your expectations. We take your feedback extremely seriously, and we sincerely apologize that our customer service efforts did not leave you satisfied. We hope you can give us another chance in the future, and we would also like to offer a store credit or another upgraded arrangement to make up for the inconvenience. Please let us know at (402) 397-6000 if there's anything else we can do for you and we will rush the delivery to you immediately.
Sincerely, the Team at Piccolo's Florist
2 years ago Negative experience: I ordered the one dozen birthday roses from here and I only had 11. I had emailed them with no response then I had called them. They told me that I would have to talk to the manager about resolving the issue. Waited a couple days again with no response, called again and was given the same answer also with no response. Seems as if customer service is not their strong suit. I will not be ordering from here again.
Dear Morgan,
We sincerely apologize for the unfortunate experience you had with our services. This incident does not reflect our usual standards, and we want to rectify the situation immediately. We are taking steps to investigate the matter and ensure that our team members are aware of the importance of never letting this happen again.
As a valued customer, your satisfaction is of utmost importance to us. Therefore, we are immediately sending you an upgraded arrangement to make up for the inconvenience caused. Unfortunately, our managers do not have your order number or contact information readily available. Please reach out to us at (402) 397-6000 and ask for the managers Stephanie or Elizabeth, they are up to speed on your issue and looking forward to hearing from you soon.
We deeply regret missing the mark on this occasion, and we genuinely appreciate your support. It is our hope that we can regain your trust in the future. Rest assured, we will emphasize our 100% satisfaction guarantee to all our team members. We hope to speak with you soon so that we can use this as a learning experience and re-train the person that you spoke with on our team previously.
Once again, we apologize sincerely for any inconvenience caused, and we look forward to speaking with you soon.
Warm regards,
The Team at Piccolo's Florist
2 years ago Fantastic experience: Beautiful "Berry Rosey" arrangement from Piccolo's Florist for the Restaurant's Grand Opening!!!
Hi Sandra,
Thank you for taking the time to share your positive experience with us. We truly appreciate it! It is always great to hear from our customers, and we are glad that you were happy with your Grand Opening flowers. We hope to see you again soon!
2 years ago Fantastic experience: Arrangement was beautiful. Website was easy to use. Communication was good. Delivery was very prompt. It’s hard being across the country from loved ones when they’re going through challenging times. Thank you Piccolo’s for helping to close that gap. I’ll definitely use them again.
Thank you for your kind words, Tracy! We're thrilled to hear that you found our website easy to use and that the arrangement was beautiful. We understand how challenging it can be to be far away from loved ones during difficult times, and we're glad we could help bridge that gap for you. We appreciate your support and look forward to serving you again in the future.
2 years ago Fantastic experience: The only floral shop I come to. So friendly and they come up with the most beautiful arrangements for me.
Wow, your awesome experience has totally made our day! Your support means the world to us and we can't wait to team up with you again in the near future!
2 years ago Fantastic experience: I called after my dear friend hadn't received her flowers. The man at Piccolos verified they had been delivered and called the hospital to locate them. Within minutes she had her flower's. I didn't realize that she was in ICU and couldn't receive them. You went above and beyond for me and Jean and we thank you. It deeply saddens me to say that Jean went to Jesus Saturday morning . She loved the flowers.
Dear Julie, Thank you for your kind review. We are so glad we could come through and find Jean's flowers in time—though it is bittersweet that she has now passed away. Flowers can often be the best way to show someone affection when words alone fail us, and we are truly humbled to have been given the opportunity to help reach Jean with flowers on your behalf.
At Piccolo's Florist, we strive to ensure our customers feel heard and valued. We know how special Jean was to you, and were honored to be part of your message of love towards her. The photo you shared of her flowers looks lovely!
We hope this experience provides a measure of comfort during a difficult time. Our thoughts are with you and all those who loved Jean. Thanks again for sharing. We are here if you ever need anything else. Sincerely, the Team at Piccolo's Florist.
2 years ago Fantastic experience: I ordered a birthday bouquet for my sister here in town for her birthday. As a last minute surprise I was not expecting it to be so easy. Their website made it simple to navigate, set a delivery date and I could even add some extras like a balloon or stuffed animals. Within a few hours of paying for my order of flowers and a stuffed animal were delivered to sis's doorstep. There was a hiccup with the delivery but it was easily sorted out and I was impressed that the staff had no hesitation with making sure my order arrived with less than 10 minutes from a couple calls to sort it out, they arrived. To boot, my sister loved her gifts!! As easy as Piccolo's made it, I will definitely order flowers more often.
2 years ago Fantastic experience: I live in Florida and wanted to get some flowers for my sister. I believe in shopping local and after reading the reviews on this florist I chose them not knowing if they delivered to her address. They did and the arrangement that they created was absolutely beautiful and put a big smile on her face. Highly recommend
2 years ago Fantastic experience: June2, I called them a few hours before my courthouse wedding and they delivered! I was so happy that they accepted my last minute order and made sure it was ready in an hour. The lady that I spoke to listened and gave me exactly what I wanted. Bouquet was so beautiful! Thank you so much!
2 years ago Fantastic experience: Piccolos did our wedding bouquet and arch decor and it was gorgeous! They were professional, easy to communicate with, and handled delivery and set up.
3 years ago Fantastic experience: Always the best! I have purchased multiple floral arrangements for loved ones and they are always beautiful! They are so quick to be delivered as well. Piccolo’s has been my go to florist for several years and will continue to be . I recently tried another local company since it was closer to my house and wasn’t impressed with the arrangements and the flowers didn’t last as long.
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