Palmer Flowers
Information about Palmer Flowers
Opening hours
- sunday: 10h-16h
- monday: 8h-18h
- tuesday: 8h-18h
- wednesday: 8h-18h
- thursday: 8h-18h
- friday: 8h-18h
- saturday: 8h-18h
Palmer Flowers - Main - Fort Collins Flower Delivery
Palmer Flowers is the leading Fort Collins florist. From humble beginnings to becoming a powerhouse in local flower delivery and floral design, our renowned reputation extends to wedding blooms, sympathy arrangements, and everyday celebrations. As a testament to our commitment to excellence, Palmer Flowers has become a cherished name among locals seeking premium floral designs and unparalleled customer service throughout the Front Range corridor. Our diverse and skilled team is dedicated to transforming your floral aspirations into breathtaking realities.
Our comment from Flowerspedia about Palmer Flowers:
Palmer Flowers is celebrated for its exceptional customer service and attention to detail, particularly highlighted by positive interactions with staff members like Jasmine and Malinda. Customers have expressed gratitude for the quick and accommodating service, especially during last-minute requests.
Clients rave about the beautiful floral arrangements that often exceed their expectations and enhance special occasions, such as weddings and birthdays. Palmer Flowers is known for creating stunning custom designs that truly reflect the client's vision, making them a favorite for many.
Their commitment to ensuring customer satisfaction is evident, as they actively address concerns and work to make things right when expectations are not met. Many users have remarked on the durability and freshness of arrangements, with some noting that flowers continue to impress long after delivery.
Overall, Palmer Flowers is recognized as a premier choice for quality floral arrangements, combining creativity with excellent service.
Palmer Flowers: Reviews
Fantastic experience: Amazing customer service- thank you Jasmine and team!
Negative experience: 70 dollars was paid for the bouquet with vase, however flowers stems are too short and the vase is not made to hold the flowers. Not worth the price.
Dear Brenda,
Thank you for taking the time to provide your feedback. We take all reviews very seriously and are concerned to hear about your experience. Unfortunately, we’re unable to locate an order in our system based on the information provided here. Please reach out to our customer service team at [email protected] with your order details so we can look into this further and work toward making things right. We’re committed to ensuring every customer has a positive experience, and we truly hope to hear from you soon so we can better understand and address the situation.
Sincerely,
The Team at Palmer Flowers
Fantastic experience: My original review did not post! Thank you so much for the arrangement you did for my friend. I think it turned out even better than the photo on your website!
Negative experience: I requested a birthday bouquet for my sister February 2026. She lives in Fort Collins CO. They left the flowers on the porch to freeze but the worst is the bouquet was primarily daisies it had plenty of greenery with one rose one hydrangeas bloom. I did contact them and they refunded the delivery but still charged me $100.00 for the lousy flowers. Never again will l order from Palmer Flowers !!
Dear Cindyjo,
Thank you for taking the time to share your feedback with us. We’re truly sorry for the disappointment and frustration this experience caused. Leaving flowers outside in freezing temperatures should not have happened, and we sincerely apologize for that oversight. We also understand how upsetting it must have been to feel that the bouquet did not reflect the value or variety you expected for your sister’s birthday.
After speaking with you, we refunded the delivery fee and also offered a replacement arrangement as a gesture of our sincere apologies. While we understand that this situation left a negative impression, please know that it was never our intention to fall short, and we regret that we did. If there is anything further we can do to improve your experience and earn back your trust, we would truly appreciate the opportunity. Please feel free to reach out to us directly at [email protected]. We are genuinely sorry we let you down.
With sincere apologies,
The Team at Palmer Flowers
Negative experience: I received a bouquet for my birthday from my son, it was 4 days ago, they were beautiful, but the roses never bloomed they only look dried out. I’m so disappointed After talking to Jasmine, they sent me a new beautiful arrangement, I’m so happy with your customer service. Thank you again for making it right, I know what a wonderful business you have
Updated Response on 2/9/26:
Thank you for giving us the opportunity to improve your experience, Kristi. Our records indicate that your feedback has been addressed by our customer service team. We would love to learn more about what we can do to earn your trust again and provide a 5 star experience. If there’s anything else we can do to ensure your complete satisfaction with our services going forward, please reach out to [email protected]. Thank you for your understanding and allowing us to try to make things right. We will work hard to do better going forward for you and all of our customers.
Previous Response, left on 2/6/26:
Thank you for taking the time to share your feedback, and we’re truly sorry for the disappointment you experienced; especially on such a special occasion as your birthday. This is certainly not the experience we want for our customers or their loved ones.
We appreciated the opportunity to connect with you directly and are glad we could address your concerns. We’ve arranged for an upgraded replacement to be sent out today, and are working to have it delivered as quickly as possible. Your satisfaction is very important to us, and we sincerely apologize that the original roses did not perform as they should have. if there is anything more we can do to earn a 5 star rating from you, please don't hesitate to reach out to [email protected]. Thank you again for bringing this to our attention and allowing us the chance to make things right.
- The Team at Palmer Flowers
Fantastic experience: I always have great service when I come here and today was no exception. Malinda helped me with a custom order and it turned out beautifully. Could not be happier with their work and their service.
Fantastic experience: I request 2 customs wreaths and they where beautiful. They turned out better than I imagined.
Thank you so much for your wonderful review, Stephanie! We’re thrilled to hear you enjoyed the beauty and artistry of our flowers. Our designers take great pride in creating arrangements that are as fresh as they are creative, and it means a lot to know their work made such a positive impression. We truly appreciate your support and look forward to designing something special for you again.
- The Team at Palmer Flowers
Fantastic experience: Palmer House has always delivered excellence in every arrangement I request for my client’s homes. They listen, allow me to collaborate on the design and produce arrangements that I am proud of. Thank you Michelle, Walter and Susan! Love you guys, Carolyn Hess/ Carolyn Hess Interior Designs
Thank you so much for your wonderful review, Carolyn. It means the world to us to hear that Palmer Flowers has consistently delivered the level of excellence you expect for your clients’ homes. We truly value the collaborative process, and it’s a privilege to bring your design vision to life in each arrangement.
Michelle, Walter, and Susan will be especially touched by your kind words. We’re grateful for your trust, your partnership, and your long-standing support. We look forward to creating many more beautiful moments in the future together!
- The Team at Palmer Flowers
Negative experience: Edit: I didn’t buy any because there were no flowers to buy. This place used to be amazing. But now the selection is few and far between. Last time i went in there were no flowers or bouquets in the fridge. If you want fake plants and flowers i guess it’s a good place to go though.
Fantastic experience: Every major occasion in my family has been celebrated with Palmer's for over 20 years. Susan designed arrangements for my bridal shower, wedding, baby shower and my sister's wedding. The pictures were so brilliant with the incredible palet and textures custom designed for us! If it needs to be stunning, it needs to be Palmers!
Thank you for your wonderful feedback, Brittish! Twenty years of celebrating all of your major family occasions with us means everything to our team. Susan's stunning custom designs create incredible memories, and we can't thank you enough for sharing your story of Palmer Flowers being there for all of life's big events! We truly cherish your review, and we can't wait to design your next floral arrangement!
- The Team at Palmer Flowers
Fantastic experience: My go-to for best service. The bouquets are always beautiful and pricing is great. Same day delivery sometimes for last minute needs!
Negative experience: worst experience. flowers were completely not what I wanted for our wedding (I have email confirmation back and forth stating exactly what should be included in bouquets). Over $2,000 for roses that are already wiltering ON THE DAY OF THE WEDDING and not what I wanted. Told me they could incorporate tulips in my bouquet. Called me AFTER i made my final payment to say they will be fake. Take your money elsewhere.
Fantastic experience: I love this flower shop. I come here very often and they always have the best selection and most courteous staff. Jasmyne is awesome and very knowledgeable. My only complaint, they don’t have a tip jar.
Fantastic experience: Above and beyond in every manner! Easy to order, super quick delivery, and this bouquet is just beautiful. I can't thank you enough!
Fantastic experience: Best service ever! It was so easy to place an order over the phone and they guaranteed delivery prior to 10 AM on Monday! I’ll order from here again!
We truly cherish your review, S Lumley. Thanks for taking the time to rate your experience with Palmer Flowers so highly! We're pleased to know how easy you found ordering over the phone and how satisfied you were with our prompt delivery. Thanks for choosing Palmer Flowers, we can't wait to see you again!
- The Team at Palmer Flowers
Fantastic experience: Called late on Friday to have flowers delivered to a service on Saturday. Went above and beyond to accommodate. The person assisting me was so nice and treated me like I was a regular VIP customer. I recommend Palmer Flowers!
Fantastic experience: I’ve been buying flowers from my wife for the past three years with Palmer. 100% satisfaction and they always pull through! Great customer service as well.
Fantastic experience: I ordered some roses for my wife for Valentines day. 4 days later, some were dying so I called and they redelivered the entire bouquet. This is the best service I've ever received from any business. Palmer Flowers will have a customer for life.
Fantastic experience: I ordered by phone for a Valentine's Day delivery, choosing a bouquet from the website. The flowers were beautiful, and were delivered as promised. The recipient was delighted.
Fantastic experience: Amazing employees. Even with their short staff and being extremely busy on valentines. They were courteous and helped me make a magical day for both my wife and toddler
Fantastic experience: Customer service was amazing! Flowers were delivered same day and looked beautiful!
We genuinely admire your positive feedback! Thank you for choosing Palmer Flowers. We're thrilled to hear that our customer service met your expectations and that you were pleased with the same-day delivery and the beauty of the flowers. Your satisfaction is our priority, and we appreciate you taking the time to share your experience with Palmer Flowers - Main!
Fantastic experience: I had a very positive experience with Palmer Flowers! I requested same-day delivery of a sympathy bouquet for a friend. It arrived within a couple of hours, was beautiful and smelled amazing. Thanks Palmer, for helping me brighten a dark time from afar.
Fantastic experience: I will definitely use Palmer Flowers for future deliveries! What I ordered in the morning was received by afternoon and the pink roses were beautiful! Plus the person receiving them said they were so aromatic! Great job!
Fantastic experience: I ordered a special fantastic arrangement for my sisters retirement and she got the most beautiful arrangement. They did a wonderful job making her day very special. Thank you again.
Your review and photo are deeply appreciated. We're thrilled to hear that the retirement arrangement made your sister's day special. Thank you again for choosing Palmer Flowers - Main, debi!
Fantastic experience: On Friday I received an incredibly beautiful floral arrangement and I just want to compliment whoever made it. It's huge....white lilies, white roses, evergreen bough's, white frosted accents, curvy sticks. There are at least 10 lily buds and each day, as they open, it just gets more and more spectacular! It's perfect for a January bouquet. Thank you to whoever created this arrangement!
We're pleased to hear that you are enjoying the beautiful floral arrangement from Palmer Flowers - Main! Thank you for sharing your feedback. We're delighted that you appreciate the thoughtful combination of white lilies, white roses, evergreen boughs, and frosted accents. It's wonderful to know that the arrangement continues to impress as the lily buds open each day. We take pride in creating spectacular seasonal bouquets, and we're thrilled that this January arrangement has brought you so much joy.
Fantastic experience: We hired Palmer for our wedding and could not be more pleased! Our florals and greenery turned out EXACTLY as we had imagined and were absolutely stunning. We were a little worried about availability of seasonal blooms in the winter, but there was no need for concern whatsoever, we got everything we wanted and more!!! They also got our color palette spot on and it looked just like our inspiration photos. The way they came and set up our florals was perfection, I saw them briefly when I went to take photos and the care and precision that went into each arrangement was definitely noticed! Plus it was amazing having them come directly to the venue to ensure they looked perfect and arrived safely. They were so beautiful that we are having the bouquet and boutonniere preserved and cannot wait to have them for years to come! Communication was very easy and we were able to make changes as needed with ease, and they were very careful to include flowers we loved and to NOT include anything we were allergic to, haha. For what we got, we felt the cost was very reasonable! Would recommend over and over.
Your positive feedback is greatly appreciated! We are thrilled to hear that your wedding florals turned out exactly as you had imagined and that the communication was easy throughout the process. It's wonderful to know that we were able to meet your expectations regarding seasonal blooms and color palette, and that our setup at the venue was noticed for its care and precision. We're delighted that you found our services reasonable for the quality provided. Thank you for choosing Palmer Flowers for your special day and for taking the time to share your experience with us and others. We wish you all the best! Sincerely, the Team at Palmer Flowers - Main.
Positive experience: We ordered flowers for a graduation celebration We were disappointed w the first arrangement. We expressed that to the florist, who quickly corrected the issue! We were very pleased w second arrangement!!! Thank U. We would use them again.
Fantastic experience: I truly appreciate the great customer service I received when I called to order flowers for my sister. Additionally, they delivered them on time and in excellent condition.
We greatly appreciate your positive feedback and are thrilled to hear that your sister loved the flowers. It's wonderful to know that our customer service met your expectations during the ordering process. We always strive to deliver our arrangements on time and in excellent condition, so we're delighted that we succeeded in doing so for your sister. Thank you for choosing Palmer Flowers - Main for this special delivery!
Fantastic experience: The absolute most amazing service and massive arrangements and decorations for the price. I have never been disappointed and I have shopped with them for decades.
Thanks for the amazing review, Dan! We're thrilled to hear you've been satisfied with our service and arrangements for decades. Thank you for choosing Palmer Flowers - Main!
Fantastic experience: We had the pleasure of working with Jen P. as our floral designer for our baby shower in June. We were blown away with how she not only made incredibly beautiful arrangements but also created the exact look we were wanting for our shower. Jen's creativity, design work, work ethic, and customer service were beyond our expectations. We would definitely recommend Jen to anyone planning an event or just needing her artistic abilities in the future as well as for our next floral needs.
Negative experience: I asked them to make something for me as a gift, and gave them a price I was willing to pay. They were quite dishonest about the things they put together. I don’t mind paying for labor, but their “itemized” list, which I requested, was not even made. Be careful.
Fantastic experience: I placed an order via phone to Palmer Florist in Fort Collins as I now live out of state. They were very professional, discussed my needs with them and they were very accommodating. The flower delivery was timely and the colorful boquet was as requested and met the birthday need for my family member. I appreciated the ease in ordering long distance over the phone. I also received an email receipt and notice once the delivery was made. I would recommend Palmer Florist and will use them again in the future. Bonnie Miller
Fantastic experience: I came in to pick a basket for my mother's birthday. I have never really been one to just pick something premade so I walked back to the greenhouse section. I AM SO VERY HAPPY with the choices available! I was helped by Olivia and Sierra and thru helped me find the right plants and put it together for me. They were phenomenal and delivery was right on time ! Thank you both for all of your help.
Fantastic experience: Not only did Palmers listen and create what I wanted, but the delivery was made within four hours of my order. Impressive!
We're happy to hear that you were impressed with our quick delivery service! Thank you for choosing Palmer Flowers.
Fantastic experience: Thank you for the positive helpful way you helped me choose my flower needs. You took so much time to insure that have the what I wanted. - you made sure that I have ordered what I wanted.
Fantastic experience: I live in Texas and have ordered flowers for delivery to my mother three times in the last few months. The arrangements are always fresh and beautiful. Mom absolutely loves them. I will continue to use Palmer Flowers for all my future floral needs.
We're excited to hear that your mother loved the flowers! Thank you for choosing Palmer Flowers for your floral needs. If you ever need assistance in the future, please don't hesitate to reach out to us at (970) 226-0200.
Fantastic experience: They are AMAZING!! After picking up the worst corsages I’ve ever seen from elsewhere, I called them at 2:00 on the DAY OF PROM, and they made me three corsages on the spot within 2 hours. The corsages are beautiful and I couldn’t believe the excellent customer service. They got us out of a real bind. I will be getting all future corsages here!!
Fantastic experience: Incredible service, I called to request same day delivery and the person I spoke on the phone with was kind and knowledgable. I left it up to the florists to create an arrangement for my sisters bday and I couldn’t be more pleased! Absolutely gorgeous and was dropped off within a few hours of me calling. Will definitely be a repeat customer and would recommend to anyone looking for a unique and beautiful flower arrangement!
Hi Nicolette, we are so happy to hear that! Thank you for the kind review. We can't wait for you to shop with us again soon.
Negative experience: This is a picture of my Valentine flowers three days after receiving them the flowers look spent when they arrived edges were all curled. Now they are all drooped over even though I follow directions watered them every day added the powder that came with them. I’m sure my partner spent around $100 on this arrangement because I know what your prices are. I would think a bouquet would last more than three days before completely drooping, if the flowers were fresh to begin with. Usually a fresh rose bouquet arrives with the roses, barely opened. These were wide open, and the edges were already curling up when it was delivered. I really think he should get some kind of refund. He’s too nice of a guy to say anything about it but it’s just not fair. He feels bad because they droop so soon and I feel bad that he spent so much money on an inferior arrangement.
Fantastic experience: Best customer service, I had called 6 other flower shops for calla lilies, and they were the only ones who offered to order them for me. The best part the order was delivered to them later that day, allowing me to surprise my wife with her favorite flowers for our 6 year anniversary.
Positive experience: I paid $160 for a dozen roses and a few carnations. Got a picture from my friend the day I sent them. I was thinking something really nice. Very sad and disappointed. I was really expecting a little more for that much money. Maybe things just cost more now.
Fantastic experience: I recently placed a specific order for stargazer lilies from Palmer Flowers, and they did not disappoint! The arrangement was absolutely beautiful and a wonderful wrap up to a Thanksgiving visit. The associate who took my order, Aniah, was friendly, professional and efficient and could not have been more helpful. Kudos to Palmer Flowers for delivering as promised … and more.
Fantastic experience: I hired Palmer flowers for my wedding day and they were absolutely amazing. I worked with Landynne and I cannot say enough good things about her. Landynne is organized, efficient, creative and an absolute joy to work with. You can trust her to bring your floral vision to life while also adding in special personal touches that elevate the final project beyond what you can imagine. Landynne created a soft and dreamy landscape of flowers for my wedding day that took my breath away. I would highly recommend hiring Palmer flowers for your next event!
Fantastic experience: My wife and I I absolutely loved our custom wedding garland from Palmer Flowers! On short notice, the team at Palmers quickly put together our garland with the dependable quality that they are known for. Thanks Palmers!
Fantastic experience: I cannot speak high enough about Landynne from Palmer Flowers weddings. She is a DREAM to work with and made my floral vision come to life and then some. I mean come on, can we please get a standing ovation for that bridal bouquet!!!! I am not an artsy person, but she worked with me through every step to help me understand what I wanted then delivered above and beyond on the day. We were worried about the price, but once we met Landynne we knew we couldn't go anywhere else. She worked within our budget and was very realistic with us. The team that we worked with on the wedding day did an amazing job as well. You need Palmer for your wedding florals!!
Fantastic experience: I did have a slight mix up on my delivery but Maria and the crew made it right! I love the flowers they made for my pregnant wife :) thank you guys so much
Fantastic experience: They were absolutely phenomenal! They worked with me through every detail and answered my many questions. I got the privilege of working with Bailey and she understood the vibe I was going for and made everything so easy for me! Will recommend to everyone that is needing flowers.
Negative experience: DO NOT USE THIS COMPANY!!! We had an extremely disappointing service during our wedding, and they only fulfilled half of the contract but charged us full price!!! We were scrambling to make our wedding perfect when this company failed to come through. Who wants to have that extra burden of stress on their own wedding day? There was so many things they promised that they fell through on. No flowers for the flower girl, not bouquets for the reception dinner, and the list goes on. We will never use this company again, and will never recommend. Extremely disappointing!
Fantastic experience: Called this morning to place an order and they were absolutely more than enough help. I placed an order from here a couple of years ago and didn't even remember. They had me in their system and had me off the phone in less than four minutes with an order going to my beautiful wife! Thank you for the convenience and exceptionally polite customer service!
Thank you so much for taking the time to leave such a positive review of our services! We are thrilled to hear about your recent experience with our team.
Fantastic experience: I LOVE Palmer Flowers! They saw my vision and made all my wedding dreams come true! Bailey was the absolute sweetest and the most fun to work with! I am a Palmer Flowers girl for life!!! *photos by Sarah Kempers
We're thrilled that Bailey was able to provide you with exceptional service. Our team strives to create a fun and enjoyable atmosphere while working with our valued customers. We will be sure to pass along your kind words to Bailey and acknowledge her for her outstanding efforts.
Fantastic experience: My flowers I received for my daughter’s memorial are exactly what I asked for. I couldn’t be happier with them. They are so absolutely gorgeous. I will certainly be coming back for future occasions.
Fantastic experience: Landynne and her team were phenomenal - I loved receiving the initial proposal and being able to discuss what I loved most after seeing so many beautiful examples laid out clearly in front of me. I was so excited when my wedding bouquet arrived, and the arch floral spray arrangement the team created was so gorgeous - I'm so happy we went with Palmer Flowers for two of the most important pieces of our wedding needs - thank you!!
Negative experience: I ordered a bouquet of flowers for my daughter’s graduation from college. I had no experience with them since I was arriving out of town. When I went to pick up the bouquet they couldn’t find my order at first. I waited and they located it but it was all boxed up so I couldn’t look at it. When I arrived at my Airbnb I opened the box to refrigerate the flowers until the next day I was extremely disappointed the flowers looked like wildflowers they picked from a field and we’re not even fresh they were wilted. I was disappointed at what my $40.00 bought. I was embarrassed to give those to my daughter on her special day and ended up buying fresh beautiful roses from the grocery store for the same price. What a disappointment but lesson learned I realized I wasn’t specific on what I wanted just something colorful but did not expect the low class of flowers I received.
Fantastic experience: Macaya was wonderful she was descriptive and helped me customize my boquet to fit my style and my budget, for same day delivery none the less!! Thank you Palmers Flowers. Sorry if I misspelled your name
Fantastic experience: We are working with Landynne on wedding flowers and she knew exactly what i was looking for and put together an awesome vision board. I cant wait to see the flowers the day of my wedding!!!
Thank you for taking the time to leave such a wonderful review! We are thrilled to hear that Landynne was able to understand your vision and put together an awesome vision board for your wedding flowers. We understand that your wedding day is one of the most important days of your life, and we are excited to help make it even more special by providing beautiful flowers. We can't wait to see how everything turns out on your big day!
Fantastic experience: I procrastinated and called in last minute. The lovely florists at Palmer Flowers had a beautiful boque delivered just few hours later. I live to procrastinate another day, thanks guys!
Negative experience: I was just gifted some Valentine's day flowers and they look like funeral flowers in a black vase. They are hideous for a day dedicated to love and I have no doubt he paid a ton. Very sad!
Hello Brianna!
I am so sorry you do not like your Valentine's Day flowers. I searched for you in our system to connect with you and replace them with something more to your liking. I was unable to locate you but would still love to replace them for you. Please call the store anytime and ask for me!
Two of our website specials and an assortment of arrangements in our front cooler were in black vases this year for Valentine's Day. The sender of this gift likely selected one of these options. The use of black containers is a growing trend in floral design around the county. Part of our mission is to bring these trends to Northern Colorado which we do regularly. Though, not every trend is to everyones' liking. I am so sorry that this one missed the mark for you.
We work very hard to create something special for every single one of our customers. We take it very seriously when we miss the mark and I am so sorry that it happened in this case. Thank you so much for your feedback.
I would love to hear from you!
Tim Jordan
President
Palmer Flowers
Fantastic experience: Due to the very cold weather I had an issue with an anniversary bouquet that I purchased for my parents. Palmer flowers stepped up and took care of the situation. I love buying local!
Fantastic experience: My family and I ordered a sympathy floral arrangement for a friend who was experiencing a loss in their family and because I was ordering online from a different state I was a bit hesitant to order because at times what is delivered doesn’t match up to whats pictured on the website. On the day that I placed the order I had called before placing the order to confirm the type of flowers the arrangements would consist of and if any modifications would be necessary and the representative explained and I expected just what she said, that it would be as close to the arrangement pictured on the website. When our friends in Colorado sent us the photo of what they had received I was very impressed. This arrangement, Mountain Memories, was beyond what I expected. It was gorgeous and the attention to detail was top notch!! It was such a perfect arrangement for this particular situation and our friends expressed how it has blessed them, brought them peace and is helping them through this healing process during this time of loss. Thank You Palmer Flowers in Greeley for executing a gorgeous, exquisite piece for our friends. You are now my go to florists in Northern Colorado. Keep up the excellent work!!
Negative experience: I ordered flowers on a Wednesday to be delivered on a Friday. The person receiving apparently never heard from the florist, was surprised when we checked of they got the flowers. That seemed odd. The follow up was they called the florist a few times to have flowers dropped off. I didn’t hear from Palmer Florists at all either that they were not able to deliver on time. Delivered on… Monday. Called over weekend and asked for a call back and information on when would be delivered. Didn’t get a return call. Communication was overall lacking. No reason given for late delivery either.
Fantastic experience: Palmer Flowers, and specifically Landynne, was a dream to work with!! Landynne went above and beyond our wildest dreams for our daughter's wedding yesterday. She was so thoughtful and took time to really listen to exactly what we wanted and add tons of great ideas and artistry. When she arrived at the wedding and I saw my daughter's bouquet I literally almost cried. They were so stunning they took my breath away. Everyone raved over the flowers and most importantly, my daughter loved them. I would never go anywhere else if I had the option, and 5 stars isn't a high enough rating ! ~Valerie Sutton
Fantastic experience: High-quality plant terrarium. The packaging was decked out in the recipient's favorite color (after I mentioned it in the request section). And the staff was kind and helpful. I'll certainly return for future occasions.
Thank you for your kind review!
Positive experience: Update- Just spoke with the owner Michelle and was more than touched by her heartfelt response. Thank you for making things right and correcting an employee's error. 2:30 8/24/22 Last Friday 8/19/22 (around 4 pm) my daughter went to Palmer Flowers in Fort Collins to get flowers for her newly deceased husbands funeral. She was confident she would be treated with respect as Palmer had been our family's florist for over 20 years participating with weddings, school dances, birthdays and other special occasions. What she experience was truly heartbreaking. The older lady (short red hair, no eyebrows) who "helped" her was rude and condescending did not greet her when she arrived and even flipped the book at her when she had specific questions on the possibilities of designs to decorate around an urn. When asked if Palmer could possibly do a tropical theme for the funeral, this "customer service" representative said what they wanted was impossible. I called and spoke to an employee the following day at 11:30 and asked to speak with a manager about this poor treatment and was guaranteed I would receive a call back on Monday. Today is 8/24/22 and I have still not received a call back. This review is a last resort but vital as I would never want another person to be traumatized during a time like this. This woman needs to work at a different profession and not sully the reputation of Palmer Flowers.
Negative experience: Amazing artistry, great quality products, and beautiful retail spaces! On the flip side… The owners are nothing less than degrading, manipulative, and inhumane beings. Very little tolerance or understanding, one of the most uncomfortable and anxiety riddled experiences.
Fantastic experience: Absolutely phenomenal experience with Palmer Flowers for my wedding. Everyone kept commenting on how gorgeous the arrangements looked and smelled. My husband and I wanted to do a Llama collar arrangement and they were up for the task! We paid to have delivery and set up and it was well worth it. All we had to do was drop off all the rented materials back to Palmer after our event. They did a terrific job making my dream come true.
Thank you so much for taking the time to comment on your experience with Palmer Flowers. We are so happy everything turned out as you hoped! Congratulations on your big day!
Fantastic experience: Landynne and her team at Palmers Flowers absolutely blew it out of the water! From the start, we were impressed with their professionalism, eye for detail, and beautiful creations. We had a great time sharing our wedding visions and watching them bring the magic to life! My bouquet, the boutonnieres, the Arch Sprays, flower girl basket daisies, and the centerpiece flower vase arrangements were so carefully crafted to highlight the wooden slabs and table signs I created. Everything was gorgeous and well-executed. I would recommend them again and again; I am so in love with their creations; I am currently getting them resin cast to enjoy for the rest of our lives! Thank you so much, Landynne and the Palmers Flowers team! Clair and Jonathan Bagwell
Hi Clair and Jonathan,
We love hearing that our wedding team was able to create gorgeous pieces for your special day! We hope to see you again for some daily florals!!
Fantastic experience: The young lady who arranged my dish garden, for a lady about to celebrate her 101 birthday, explained the necessary steps for caring for each plant. She assisted me with the selection and she arranged the dish garden. She was so pleasant, patient and extremely talented. However, if you want to take advantage of her exceptional talent, you better hurry in because she is moving to Wyoming. The rest of the store is fabulous. It has the largest choice of live, faux and dried flowers I have ever seen in just one store.
Positive experience: Nice store. Nice things. I bought a sprig of Baby's Breath for $2.39. I needed it to finish off a corsage. For your common bouquet I imagine this place is too pricey.
Fantastic experience: I went in to order flowers for a surprise engagement party. Susan was a joy to work with and the Palmer Flowers went above and beyond anything I could've asked for! The flowers were truly beautiful. My fiancé loved them! As well as everyone at the party! Thank you again for making that day even more special with the awesome flowers we had that day with us! I highly recommend this team if you are looking for anything for any event!
Fantastic experience: I worked with Palmer Flowers with their wedding department for a styled shoot. The flowers were so beautiful and matched the aesthetic of the styled shoot!
Fantastic experience: I ordered the "I'm Sorry!" bouquet this week and had it delivered to my wife while she was at work. I had a very particular order that needed some extra attention, and with direction over the phone, Brenna was able to make sure the bouquet was designed perfectly and delivered on time. She saved my marriage of 10 years and deserves an employee of the month award. Thank you Brenna, and thank you Palmers Flowers!
Fantastic experience: Landynne was so great to work with! She took my Pinterest board & ideas and created exactly what I wanted for my bouquet! Honestly, it went beyond expectations for me. And being from out of state, the pickup process of my flowers was quick and seamless. I couldn’t recommend them more!
Fantastic experience: Needed to order flowers from New Jersey to Fort Collins. Took a chance on Palmer and what a lucky chance it turned out to be. A week later and my niece sent a picture they are still fresh and vibrant. Great florist!Thanks
Hi Theresa,
Thank you for taking the time to rate us! We are thrilled to hear that your niece's arrangement is 1) up to your standards and 2) has lasted a great amount of time! We strive to provide the most premium stems so that they can be admired as long as possible. We hope to assist you again this year!
Fantastic experience: Our wedding flowers exceeded my wildest dreams and expectations. Landynne was so great to work with and was really helpful through the whole process of selecting my dream flowers!! To start, she pulled inspiration pictures from my Pinterest and then gave me a great initial proposal filled with those pictures, descriptions of what flowers would be in each thing, and different levels of prices for each category so we could adjust depending on our budget and desire for each thing. On our wedding day, they showed up and set up on time and really efficiently. The flowers were GORGEOUS. My dream bouquet was PERFECT and smelled amazing. I cried when I saw all of the flowers. I was excited for them ahead of time but they were even better than I imagined the day of. Flowers are hard for weddings since you pay a large amount and don’t see them until your wedding day but Palmer Flowers is so trustworthy and well established. If you use them for your wedding day just get excited to see the most beautiful flowers of your life at your wedding. Landynne worked with our budget, altered the proposal when we needed, and was really awesome to work with! My only wish is that we could have put down the deposit to hold our date before we had officially finalized the flower proposal since it was a little stressful we didn’t have anything officially written down and tied to our wedding day until a few weeks before. They wanted everything in the proposal to be exact - down to the correct number of centerpieces (which we didn’t know 8 months before our wedding). Not that they would have given away our date but it would have made us feel better, especially since we started figuring in out the initial proposal during their busy season so the turn around time for email response was about 2 weeks. Again, at that time we weren’t in a rush but flowers were so hard to guarantee at the time so being able to hold our date would have given us a bit more peace! I am so happy with Palmer and would 100% recommend them to anyone and everyone looking for flowers!! (Photos by Ashlee Crowden)
Fantastic experience: As a private member organization, we wanted to take our holiday décor to the next level. We contacted Palmer Flowers and with in days, their professional and friendly staff were on site to evaluate our needs. They were considerate of our mature campus and moderate budget. Their experienced staff set up and arranged every piece of décor. We are ecstatic at the results! Our members comment daily on the beautiful décor. As the season closes we are sad to see our holiday items come down. But we know Palmer's staff will return to pack each item lovingly and store for the next holiday season. Choosing Palmer Flowers was a great decision.
Fantastic experience: Best flower shop in town. This is a photo of the arrangements 4 weeks after delivery - still going strong!
Fantastic experience: We use palmer flowers for every occasion. And every Christmas they help me put up my trees and decorations. Palmer is always prompt, efficient, and turns out wonderful products. I never use anyone else!
Fantastic experience: Palmer Flowers always does it right! Quality and ease of ordering to fast delivery. I’ve been order birthday and anniversary flowers for years and am always surprised and impressed. Thank you Palmer team!
Fantastic experience: The most Beautiful Flower shop I have ever been in! The selection is Amazing! The customer service so personable. Palmer's Designers are so creative and talented! I would recommend this great Flower shop to everyone!
Negative experience: I called to see if they had more of an item that I had purchased for my tree , gave the bar code number , price, description , everything . They had 4 ! Was thrilled . Takes me an hour to get there and nope wasn’t what I asked for ! Would not of been a problem but front counter gal was RUDE! “ We’ll that’s what they gave me “ no sorry no nothing, so driving another hour home . . Customer service goes a long way !!
Negative experience: I recently bought a boutonniere from Palmer flowers. The photo online showed three roses. However, when I picked it up today the boutonniere only had one rose on it. I had go back and ask why the order wasn’t the way I bought it. They told me that “we ran out and only have one flower to put on” then proceed to say “sorry”. They didn’t do anything to fix the problem, they didn’t reimburse me, they didn’t help me whatsoever. I spend $18 on ONE rose. Not to mention, I made this order a week ago. If they had just let me know that they couldn’t complete my order, I could’ve went to any other flower store in my town. I know this is a small order, however I’m extremely disappointed with the service I received.
Hello Lauren,
I am so sorry that you were unhappy with the service you received for this boutonniere order. It is our goal to make every single customer happy who orders flowers from us. We obviously failed you in this.
I would love to give you a refund for this order since it is not what you were expecting. I have scoured our orders for the day your comments were left and cannot find any order like this with the name 'Lauren'. If I could have found your order, I would have called you prior to writing this.
Please give me a call so that I can get this order refunded for you! (970) 226-0200 and ask for Tim.
We do have one boutonniere on our website that is made with three small rose (or spray rose) buds; the Casablanca. All of the other boutonnieres are made in the much more popular manner of a base of one large rose. Both equate to the same size and value ($18.99).
I am assuming that you placed an order specifically for the Casablanca boutonniere (I have not been able to locate the order to verify). If that is the case, I am so sorry that the three smaller roses were substituted with the one large rose without your permission. Our team should have asked if that was okay.
I would love the opportunity to discuss this with you and get you a refund due to our mistake on this order. I would also like to find the order so that we can locate the person that you spoke to when you picked the order up. They should have offered you better service in that moment and we would like to use this situation as a teaching point for that individual.
Please give me a call any time so that I can try to make this right for you!
Thank you so much!
Tim Jordan
President
Palmer Flowers
Fantastic experience: I ordered a bouquet to be delivered to my grandma for the passing of her brother 3 weeks ago. She has texted me every week since then to tell me how beautiful the flowers are and how they still look as great as the day they were delivered. Incredible quality, I am extremely happy with Palmer Loveland. Would 100% recommend!
Fantastic experience: Would highly recommend Palmer! We worked with Landynne and she did a great job and everything turned out exactly how we wanted it to for our wedding! She was easy to work with and overall did a fantastic job! Thank you so much!
Positive experience: Really cute and unique gifts. Very pricey though. Clerk was very accommodating and friendly. Beautiful arrangements! Someone has a real eye for floral arranging!
Fantastic experience: What beautiful arrangements! They have a dedicated team that works hard to make wedding visions come to life. I had a remote wedding and they arrived on time to set up the ceremony space and get the bouquets and boutineers to all the right people. The arrangements lasted the whole day and then some. The artistry exceeded my expectations and really pulled together the colors of my wedding.
Fantastic experience: From start to finish, I thoroughly enjoyed working with Palmer Flowers for our wedding. Landynne was a dream and we clicked so well! She brought our wedding vision to life, and I literally couldn't have imagined a better florist to help us with the day we'd been waiting 15 years for. Thank you SO much for being so amazing!
Fantastic experience: LOVE this place. Easy and fast to order over the phone. Helpful, accommodating staff who listen to your preferences and directions. Beautiful, local product in gorgeous, fresh arrangements. Same day delivery. Local flair with contemporary vibe. Definitely the “Go To” florist in Ft Collins
Hi Kerry! Thank you for this kind review. We are happy that you had a positive experience ordering your floral arrangement! We so appreciate your business.
Fantastic experience: Landynne did such an amazing job bringing my vision for my bridal florals to life. I had such a great experience and would definitely recommend Palmer Flowers!
Fantastic experience: I can't recommend Palmer Flowers & Landynne enough. When I first spoke with Landynne I gave her a general idea of what I wanted & told her to really create whatever she felt would look best given the information I provided. She completely blew my expectations out of the water I loved my florals so much. Aside from being amazing florist, Landynne and her team (Brianna and Vanessa) were incredibly kind and worked their butts off. They set up the outdoor florals in stages so flowers wouldn't wilt & have their process perfected. One of our major vendors did not show up and they stayed way past their scheduled time to help out our wedding planner, pick up desserts, fold napkins, etc. If you are deciding between florist - pick Palmer Flowers, I truly think they are the best out there :)
Fantastic experience: Blown away by my experience with Palmer Flowers Loveland! Landynne was able to bring my unique floral vision to life for my wedding. Fantastic customer service, attention to detail, and creativity! I highly recommend.
Fantastic experience: I called in the morning to order hand tied flowers for my teen granddaughters. The bouquets were delivered within two hours and were beautiful!! Palmer will for sure be my go-to florist for getting something to my daughter’s family in Johnstown!!
Fantastic experience: All the arrangements they did for my wedding looked spectacular! Very nice staff; they made the process so easy and got back any emails I sent right away.
Fantastic experience: I’ve never been disappointed when ordering from Palmer Flowers. The arrangements are always fresh, unique and look amazing. They have a great team who always go the extra mile with special requests.
Negative experience: After placing a $75 order through Teleflora I called Palmer Florist to ask a specific question about delivery time. I was told that they declined the order because it was not enough money for them. I specifically chose this local florist because of location and thought I was helping them out. I guess that after the Teleflora cut the $55 plus going to them to deliver around the corner was not enough for them!!! never use tis florist again! Follow up to owners reply. I spoke with one of your sales associates and was told simply that they declined the order because it as not enough$. No apology nothing! They acted like my order was nothing to them.
Negative experience: Didn’t realize what a ridiculous request it was to get a quick bouquet made until I walked into this place. Was told 2 hours minimum, should have ordered it days ago. What about the romantics who just don’t plan that far ahead? Lillies and Lace hooked me up instead.
Hi Cody, we sincerely apologize for your experience in our shop. For a wrapped bouquet our customers should never be given an estimated wait time of 2 hours, as this process should only take about 15 minutes max. Thank you for bringing this to our attention, as we strive to provide the best customer service possible. We will use this as an opportuntiy to improve. Again we apologize for your experience. Thank you.
Fantastic experience: Palmer House went WAAAY above and beyond expectations for me this week. When a delivery was missed by the hospital staff before the patient was released, Palmer House made a new arrangement, and delivered it free of charge to the re-hab place where the patient was sent. Wow. Unbelievable customer support! Thank you so much!
Hi Karen, thank you very much for your kind words. We are so glad that you're pleased with our customer support! We look forward to helping you in the future.
Fantastic experience: I ordered 2 dozen red roses to be delivered to my home for mom. Absolutely beautiful. Well worth the money. Very kind and helpful.
Fantastic experience: What a fantastic shop! Lots of variety with both plants and flowers, fresh and artificial. Beautiful floral designs, very much worth the price. My go-to florist without a doubt.
Thank you for shopping with us Roxane! We so appreciate your business!
Negative experience: I asked for a custom arrangement at a $70 price point, 5 days in advance of delivery. They were unable to deliver because the recipient wasn't home at the time they stopped by so I called and provided explicit consent to drop them off at the door without someone signing. Two more days and 6 phone calls later they FINALLY arrived. By that point the flowers were old and I was very annoyed by them hounding me and my mother when I let them know 4 times minimum to just leave them at the door and I would accept any risk for the potentially failed delivery. On top of all of that the arrangement had maybe 5 stems of actual flowers and was predominantly green filler. Theres NO WAY that it's worth $70. This place is a rip off, they're extremely annoying, and they have terrible customer service. Do not spend money with them.
Negative experience: I ordered a bouquet yesterday to have delivered to my sister and I can not express enough how disappointed I am! She was supposed to recieve Hunnie Pie. A beautiful , cheerful vase of flowers and instead she was given something that looks like it belonged at in a museum for dead, dreadful flowers!! Your service was truly awful! I would hope for a refund or your company needs to redeliver to her with the correct bouquet!!
Hello Shelly!
Thank you for taking the time to speak with me over the phone. I am so sorry that this arrangement did not have the bright, colorful color scheme it was supposed to have. In addition to that, it did not have the ribbon attached to the vase that was pictured. Thank you so much for giving us the opportunity to make this right for you!
We delivered a replacement arrangement to your sister on 4/9. I hope she enjoyed it and that it hit the mark of the look you had intended.
This communication is helpful and has been used to train our team on the critical details of meeting each of our customer's expectations.
It is our goal to have every single one of our customers and recipients be happy with their flowers and our service. I am so, so sorry that did not happen on the first delivery but I so appreciate the opportunity to correct this mistake.
Thank you Shelly!
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