University Flower Shop
Information about University Flower Shop
48104, Ann Arbor
Opening hours
- sunday: (closed)
- monday: 11h-18h
- tuesday: 11h-18h
- wednesday: 11h-18h
- thursday: 11h-18h
- friday: 11h-18h
- saturday: 11h-18h
At University Flower Shop we believe in the power of locally sourced flowers, seasonal ingredients and a commitment to our environment. Our designs are inspired by the cycles of nature and we strive to design with the most fresh and unique flowers and foliage throughout the year.
Our comment from Flowerspedia about University Flower Shop:
University Flower Shop is a highly praised florist known for its exceptional customer service and stunning floral arrangements. Customers have consistently shared their wonderful experiences, highlighting the following strengths:
- Outstanding Customer Service: Many reviews commend the personalized attention and care the staff, including team members like Isabella and Michael, provide. They go above and beyond to accommodate special requests and ensure a wonderful experience for every client.
- Beautiful Arrangements: The flower arrangements are described as unique, gorgeous, and crafted with incredible attention to detail. Whether for special occasions like weddings or simple gestures of affection, customers rave about the beauty of their bouquets.
- Timely Deliveries: The delivery service is noted for being prompt and courteous. Clients appreciate the consistent and reliable delivery, which helps make their occasions even more special.
- Easy Online Ordering: The user-friendly website allows for a seamless ordering experience, further enhancing customer satisfaction.
- Creative Solutions: University Flower Shop displays flexibility and creativity in meeting clients' needs, often customizing orders to fit specific preferences and occasions.
Overall, University Flower Shop has built a strong reputation for being a reliable florist that prioritizes client satisfaction and flowers that bring joy. Highly recommended for anyone looking to brighten someone’s day!
University Flower Shop: Reviews
Fantastic experience: My friend said the delivery was excellent. You did a wonderful job!!
Thank you, Prudence!
Fantastic experience: Wonderful experience, such a beautiful arrangement of flowers. Thank you so much for putting it all together for us.
Fantastic experience: My planter with succulents is spectacular! Thank you
Fantastic experience: Incredible attention to detail! I can’t say enough about the personalized customer service I received from Isabella at University Florist. This is my third order by phone from out of state. She showed great patience & concern; the finished wrapped bouquet is literally custom made to order! Thanks UFS and Isabella!!!
Fantastic experience: University Flowers are my go-to florist for our AA family. Great website, excellent customer service, long-lasting flowers. (They also have fun maize-and-blue arrangements.) Shout out today to employee Sarah who graciously performed a delivery favor. I’m grateful and even more loyal. Go Blue!
Fantastic experience: Beautiful bouquets.
Fantastic experience: Beautiful symphony arrangement
Fantastic experience: My daughter in law was thrilled with the arrangement and so am I. Thanks for doing another great job. Carolynn Desch
Fantastic experience: Easy ordering experience online and the bouquet was beautiful!
Fantastic experience: Great delivery. Beautiful arrangement
Fantastic experience: always on-time and courteous delivery!!!!
Fantastic experience: Knew the perfect way to brighten the day!
Fantastic experience: I called late in the day requesting an early next-day delivery and they made it happen! They were very courteous and helpful. I received an email receipt promptly, and was notified by text and email confirming the delivery, which was right on time. I'm very impressed with their customer service and am so grateful they were able to accommodate our very late order.
Fantastic experience: Thank you for the lovely substitute of the graduation bouquet!!! She loved them!
Fantastic experience: Flowers were fresh and beautiful. My second time ordering from this shop and they've not disappointed.
Fantastic experience: Flower arranging workshop with Star was awesome—so fun and so much knowledge shared!!
Fantastic experience: Always delivers so well!! They are so patient with catering to my personalization requests and very collaborative
Fantastic experience: My mom loved her birthday flowers! The arrangement was beautiful and they were delivered exactly as promised.
Positive experience: Pretty flowers. Wanted to build my own bouquet but no information on services or prices.
Fantastic experience: Absolutely stunning arrangement!
Fantastic experience: Thanks for designing such a lovely bouquet for my sister!
Fantastic experience: Great customer service.
Fantastic experience: Its always easy to find a beautiful design to give in special occasions. Great flower selection too.
Fantastic experience: This is a fabulous flower shop with excellent staff! Highly recommend!!
Fantastic experience: Always a great experience using University Flower Shop.
Thank you for being a return customer Clayton! And we appreciate the review.
Positive experience: 30 tulips for a 30th birthday. 1st picture is bouquet as delivered. Only reason not giving 5 stars is because i had wanted/hoped for a more “uniform” tulip look like the 2nd picture from their website. Still beautiful bouquet though & great with delivery.
Fantastic experience: Great service ordering over the phone. Delivery was fast and presentation excellent. Would definitely use again.
Fantastic experience: My friend sent me pictures of the flowers and they were stunning. She absolutely loved them!! Great job…. I’ll definitely be back.
Fantastic experience: The flowers are beautiful, and the delivery was perfect. I have ordered from you many times, and I don't see that fact changing in the future.
Fantastic experience: The person who took my order was lovely.
We are lucky to have such amazing employees! Thank you for sharing the love, Linda.
Fantastic experience: She absolutely loved her birthday flowers.
Fantastic experience: Very helpful and kind. They truly care about customer service!
Thank you Deirdre, we appreciate you!
Fantastic experience: Living in California, it's hard to know how to pick a florist in Ann Arbor. I've tried a few, but now that I've found Univ Flower Shop, I know I've found the best. Big hearty shout out to Michael who was just incredibly kind and helpful. Sometimes when buying flowers, it's for a sad or difficult situation. Michael was really sensitive to that, thoughtful as well as professional.
Fantastic experience: Great job….very pleased! Thank you!!
Fantastic experience: Best (only?) flower shop near downtown.
Thank you, Evan for the 5-star review. We are proud to be in business in Ann Arbor for 95 years.
Fantastic experience: 5 Stars! So impressed with University Flower Shop! The flowers were absolutely gorgeous and brought such a big smile to the recipient. You can feel the care and creativity in their arrangements. Thank you for helping make the moment special!
Fantastic experience: Beautiful flowers and prompt delivery.
Fantastic experience: Beautiful flowers!!
Thank you very much, Laura. We are grateful for your feedback and your business!
Fantastic experience: The male delivery person was very polite, kind, and had a positive attitude.
Fantastic experience: It was outstanding. You did an amazing job. Thank you so much!
Thank you very much, Kimberly, we are so glad to hear of your experience!
Fantastic experience: Star Is a delight to work with!
Fantastic experience: Amazing shop and experience. Isabelle was wonderful
Fantastic experience: Great communication
Thank you so much for taking the time to provide this feedback, Jean.
We appreciate you!
Fantastic experience: Delivery driver was a super communicator
Fantastic experience: Delivered same day. Unique and beautiful arrangement . This is not your typical “boring” florist!
Positive experience: I have to say first I am a recurrent customer, the flowers and the bouquets decoration is great, but I am noticing every time I order the size becoming smaller, probably with a reduction of flowers and foliage which is low for 80 buck bouquets. What is happening ? Please do not reduce the size. Thanks
Fantastic experience: Absolutely gorgeous flowers!! Thank you for helping me celebrate my sister from a distance!
Fantastic experience: Beautiful arrangement. My friends loved it.
Fantastic experience: Such great customer service! And the flowers were beautiful! A million thanks
Fantastic experience: The arraignment was lovely and Natalie made the ordering et. Thank you, Karen
Thank you, Karen!
Fantastic experience: Another stunning arrangement, thank you!
Martin,
Thank you very much for choosing University Flower Shop!
Positive experience: I love this place but unfortunately the one and only plant I bought from them I paid $25+ and brought it home only for it to turn brown and start dying right away. I returned with it asking for tips or possibly to swap the plant out and the lady seemed unsure as to how to help me. She said, since there was “new growth happening” that wasn’t brown, I still had a chance to save it so with hopes I brought it back home just for it to go down hill significantly. All the leaves turned brown then fell off. I was so sad, it was a beautiful plant.
Fantastic experience: I received an unexpected flower delivery from a friend and it was such a delight! The flowers were absolutely beautiful and the delivery driver was so sweet, it made my day. I highly recommend University Flower Shop for anyone looking to make someone feel special and loved.
Negative experience: Staff was super nice and helpful. Unfortunately the flowers were already wilted when I got them and it was really sad for the price.
Fantastic experience: I am from out of state and just ordered flowers from here with a quick turnaround. I spoke with Kate and she was awesome! Happy, knowledgeable and was so patient with what I knew & didn’t know . Great experience!
Negative experience: Worst customer service ever!
Hello Sajan,
At University Flower Shop we make excellent customer service a priority, so we are incredibly disappointed to see your review. Would you please share a little more about your experience and what went wrong? We don't have a record of any order in your name so are unable to identify the order this may be in reference to, and we want to make sure we are doing whatever we can to make this right for you.
Please feel free to contact us at shop@uniflowershop.com or by giving us a call at 734-665-6037 (Option 4) and ask to speak to a manager or owner about your Google Review.
Thanks very much for helping us with the information we need to ensure we are consistently providing excellent customer service to every single customer.
- The UFS Team
Fantastic experience: Year after year they provide excellent service
Fantastic experience: Beautiful bouquet, the girls did an amazing job. Recommend them strongly.
Negative experience: Up charging 100% for red roses on valentines day is such greedy behavior. I immediately went to your competition and bought twice as many roses from them instead. I still ended up saving about $80. I can't believe a florist would do such a greedy thing on a day devoted to love.
Fantastic experience: They are thoughtful and communicative. More importantly, they arrange stunning bouquets with gorgeous florals. Thank you for a great experience!
Alexandra, we are incredibly grateful for your patronage and these very kind words!
Fantastic experience: USF did the flowers for our wedding in June and they absolutely blew us away! We had so much fun thinking through colors with them and appreciated their emphasis on choosing local, seasonal options where possible. They were easy to work with and we would highly recommend them.
Fantastic experience: Outstanding! great customer service. great product. good value. A+
Fantastic experience: Delivery was excellent and the arrangement was lovely
Thank you much, Cheryl!
Fantastic experience: Great service!!! Went out of their way to deliver to an out of area location, and the flower arrangement was gorgeous!! Thank you!!!
Fantastic experience: We can’t recommend University Flower Shop enough! We utilized them for our wedding in Ann Arbor and they built beautiful center pieces and custom flower arrangements. They were very flexible with our needs and situation! Unfortunately, we had rain and the flowers we had planned to use during the out door ceremony were quickly moved inside and redone with the help of the wonderful University Flower Shop staff. They really did make everything look beautiful and went above and beyond.
Fantastic experience: Ordered some flowers for my sister's birthday and she loved them! Was a really easy online process and it was delivered on the day I scheduled
Fantastic experience: My family sent me a treasured Birthday Gift! Beautiful blooms every few weeks! My heart is full! How lucky am I ! Highly recommend University Flower Shop!
Fantastic experience: A kind and accommodating flower shop. I had a delivery issue with my flower order and the shop was so kind enough to resend the flowers directly to the recipients house. I am very thankful for their great customer service. Will be purchasing from them again.
We're so glad that you had a good experience and that we were able to help get the flowers to the right place! Thanks for supporting University Flower Shop!
Fantastic experience: The only place to order flowers! Amazing every time!
Fantastic experience: I needed last minute flowers delivered to someone in Ann Arbor on a Saturday. I am about 2 hours away and I’m not familiar with the florists in the area. Luckily I picked University Flower Shop! I placed the order online which was very easy. However, I forgot to include a note on the card, so I had to call. Since I had them on the phone, I gave a little more info as to the type of bouquet I wanted. They were very friendly and helpful. The flowers were delivered on time. I received notification and photos of the delivery. Very pleased with this service! The arrangement was lovely, and exactly the colors and style I’d requested. I would highly recommend this florist!
Positive experience: Service was great
Fantastic experience: University Flowers did our wedding flowers and they were really amazing! They did a wonderful job listening to what I wanted and curating the most beautiful arrangements. I loved every thing they did, they were very pleasant to work with, and I highly recommend them!
Fantastic experience: University Flowers are the very best!!! Their flower arrangements are unique and gorgeous!!!
Negative experience: I ordered a Designer’s Vased Arrangement in size medium for $90. What was delivered was an arrangement that is smaller than the small size as shown on their website for $65. I am extremely disappointed in the size given the cost of the arrangement. I’m embarrassed by the size of this bouquet of flowers.
Fantastic experience: The bouquets and boutonnieres that Dani and the UFS team put together were one of the biggest highlights of the day! I gave them my general vision for my bouquet, but gave them free rein for creativity. I couldn't believe it when she delivered it! I was able to walk down the aisle with one of the most beautiful bouquets I have ever seen. People still comment on how incredibly beautiful my bouquet was. If flowers are a priority for you, don't hesitate with these people. They are in a league of their own!
Fantastic experience: We had such a wonderful experience using University Flower Shop for our recent wedding. They were able to accomodate our intimate wedding on short notice and brought together such a beautiful aesthetic for our special day! Would highly recommend to others!
Fantastic experience: I ordered a bridesmaid bouquet (as my bridal bouquet) and a boutonniere for my wedding. I spoke with Isabelle, over the phone, and she was super kind and helpful! She not only accommodated my price and design requests, but also guaranteed delivery on a Sunday. The flowers were lovely and delivered on-time.
Fantastic experience: This is my second time ordering from them and now I don’t see myself using anyone else! They do such an amazing job with very reasonable price points for what you get. They accidentally forgot to include the chocolates with the first flower shipment. When I called to let them know- they were so diligent on wanting to make it right, that they went back to the recipient with the chocolates AND an additional bouquet. On top of amazing arrangements, the team/customer service goes above and beyond for their clientele. I love them so much!
Fantastic experience: Most artistic florist in town! Always spectacular work and - notably - helped in a jam with a last minute Pioneer Prom corsage! Fabulous local business!
Fantastic experience: The arrangement of roses you did for me and had delivered to the Gandy Dancer today was gorgeous. All of my family thought they were beautiful. Even the restaurant staff said how nice they were. I know if my wife could look down and see them, she would have been happy. Thank you.
Thanks very much for your kind words, Kenneth. We are so glad we could help make your day special.
Fantastic experience: As former Michiganders, we love Michigan! Go Blue! We now live in Iowa, a great state, too! I love flowers and am thrilled with this beautiful arrangement! Starr really delivered. Our cousin, who is at St. Josephs, will love it! Can you guess her favorite color? We still have family in Michigan and will definitely be ordering from here again!
Fantastic experience: Gorgeous and extraordinary selection. Incredibly talented staff create the most amazing arrangements. Love this place.
Fantastic experience: We passed their delivery truck being loaded up and was amazed at all the beautiful arrangements and had to have a bouquet for ourselves. The staff was extremely friendly and we were thrilled with our bouquet she put together. Living in New Jersey we have access to hundreds of florists but I’d say University Flower Shop is one of the best I’ve ever been to!!!
Fantastic experience: This place is beautiful! When you go inside the smell of fresh beautiful flowers is amazing. The people that works there are very friendly and you can see that they enjoy making your arrangements for your special occasion. I love this flower shop.
Alicia, thanks for the feedback and sharing the kind words. Looking forward to your next visit!
Fantastic experience: Great Service! Beautiful Flowers! Thank you
Fantastic experience: Easy online ordering, great communication. They went above and beyond to deliver my order. Long story short, the flowers were not able to be accepted at the hospital because of the location of the patient. They left our note though, which the patient was able to receive. They called me to try to reschedule, and worked with me to try to complete the order. Michael was great. I will order with them again. Thanks!
Fantastic experience: I ordered some flowers to be delivered to my friend in the hospital. After I placed the order, she underwent emergency surgery. Long story short.. A few days went by and I was informed she never received the flowers. I was quite frustrated and called the flower shop. After doing some digging, they found that the flowers were dropped off with the hospital but no one (supposed to be the recipient) came down to get the flowers. I listed the hospital’s number as the recipient, as I wanted to surprise my friend. I assumed they would have called me if there were any complications. The flower shop apologized sincerely for the incident and sent my friend fresh flowers free of charge! I then received updates from the delivery service as the flowers were successfully delivered to my friend that same day I called. They were so beautiful! The shop and delivery service were so kind, helpful, and patient throughout the whole process. Being out of the state, you only have online reviews to make decisions, so I was very happy with how it all worked out. Thank you to the team that helped me!
Fantastic experience: Prompt services and delivery. Recipient was very happy with arrangement.
Thanks for the review and feedback, Claudette!
Fantastic experience: This has been my go to flower shop for a while but after yesterday, it's my go to for life. I made an error scheduling a delivery and when I called to check on it, 30 minutes before the closed, Mike said no worries, we can get it done and I'll deliver it on my way home. Now that my friends, is how you provide exceptional customer service. Thanks a million Mike!
Thanks so much for your review, Dru Ann, and for being a loyal customer. We are incredibly grateful to you and so glad to know this worked out for you!
Fantastic experience: Kenzie made everything perfect after an error on Valentine’s Day. Have used university since she started work there, and won’t stray as long as she’s there. A gratuitous thank you is in order to her as if she were my employee, I would certainly seek her input and reward for her opinion.
Thanks for the feedback, Alexander and we're glad everything was made right. We value Kenzie tremendously and are glad your experience with her was so positive.
Fantastic experience: Lovely florist shop. Brings happiness to this alley. The workers there were knowledgeable & friendly. Their card selection is tasteful too.
Fantastic experience: Stopped by for a cute card and the flowers caught my eye! Isabella was so helpful by helping me customize a small bouquet. Turned out so beautiful! Thank you!
Thanks so much for your feedback and for recognizing Isabella! We are so glad to know you were happy with your order.
Fantastic experience: UFS did the florals for my wedding and they were everything I could have dreamed of--and more! They managed to do a bridal bouquet, 7 bridesmaids' bouquets, boutonnieres for the groom & 7 groomsmen, AND flower crowns for two flower girls, all within my modest budget. The flowers were absolutely perfect and I've been gushing about them since. UFS was also easy to work with and had everything ready well within time; they communicated with me throughout the entire process. They were wonderful to work with for my wedding!
Fantastic experience: I love University Flower shop. They have done many event centerpieces for me as well as individual flower deliveries. Their flowers are beautiful and they are easy to work with and professional.
Fantastic experience: Great people. Flowers are the best.
Thanks so much for the kind words and feedback, Pete!
Fantastic experience: Gorgeous, top-quality floral selection w incredibly friendly and attentive staff
Fantastic experience: Thanks for excellent service. She loved them.
We're thrilled to hear it! Thanks very much for your patronage, Ryan.
Fantastic experience: We used UFS for our wedding and our flowers turned out beautifully! Dani and her team were wonderful to work with, our bouquets were stunning and the statement arrangements were gorgeous. We had so many compliments from our wedding guests. The delivery team took a lot of time and care in placing the arrangements and making sure everything was taken care of before leaving. It is greatly appreciated! As a bride planning her wedding, I found the look book that is available online to be a huge help that no other florist on the area provided. This made me confident in my color and style choices!
Fantastic experience: Nothing but good things to say about UFS. I placed an online delivery order before they opened and made a note saying the delivery was urgent. The nice people at UFS put together a beautiful arrangement and had it delivered within just a few hours! With their help I was able to make someone’s day who really needed it.
Fantastic experience: Not only are their arrangements unique and beautiful, but their team was so kind and accommodating! We had a last minute request, and they didn't hesitate to step up and help us out! From now on, any time I need flowers, this is where I'll be going!
Thanks so much for the kind words, Rosee! Looking forward to seeing you in the shop soon!
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