Bloomex Calgary Flowers & Gift Baskets

Expérience négative: Got a call on a Sunday afternoon that they were delivering flowers to me but they were at an old address I did not live at anymore. When I asked who had sent the flowers and let the courier know I was no longer living at that address he hung up on me. And called from a number that I could not call back? Very sketchy and very strange.

Expérience fantastique: Great service! Amazing concept! The flowers litterally bloom a few days after the reception og the bouquet!

Expérience fantastique: Bloomex is the go to place to give someone flowers for all occasions. I love you can upgrade flowers and delivery is right away. Definitely recommend!!

Expérience fantastique: Ordering was easy, the flowers were beautiful and delivered with out a problem.

Expérience fantastique: ⭐⭐⭐⭐⭐ Thank you Bloomex! The flowers were gorgeous, and made my Mom’s birthday so special. They’re my go-to florist for family & friends in Nova Scotia!

Expérience négative: I wish I had read the reviews before using this service. Like countless other reviewers stated, the flowers I ordered were not representative of what they appeared to be on their website. The flowers received were nice.. but $20 gas station-bouquet nice. When I contacted them they told me the difference could be due to difference in computer monitors (what???) or the angle of my picture (huh???) and some shifting could occur during transport. I was offered a $20 credit but I won’t be using this service again. Use a real florist if quality is important to you.

Expérience fantastique: On Line ordering was straight forward. Good selection with prices to fit all budgets.

Expérience fantastique: Always love Bloomex, frsh lovely flowers and thoughtful gifts!!! Use them and you won't be disappointed.

Expérience négative: I ordered a bouquet for my wife’s birthday. The photo online was great, but what was delivered to my wife for her birthday was pathetic. I was embarrassed when she sent me a photo of the bouquet that had arrived. I paid extra for the “deluxe bouquet” but instead was delivered something that looks like it’s been sitting in the fridge for 2 weeks. Bloomex has not responded to any emails so far. 1 star and 2 thumbs down.

Expérience négative: 0 stars. Within 10 minutes of placing an order I decided to look at reviews on google as their website ones are fake. I saw numerous bad reviews so I called them to cancel my order, the Indian lady on the phone refused to refund me and offered me the worst service. I asked for a manager and she told me no manager was on site and refused to transfer me to one. She advised they would “email” me and I would have to wait. Finally someone hiding behind a computer (no name) decided to email explaining to me no refund will be issued. I asked them to deliver the flowers As SCHEDULED for OCT 1st. Guess what, it is now OCT 7th and I have yet to receive flowers and a refund. This is a garbage company who feeds off scamming people. DO NOT ORDER ANYTHING FROM THEM.

Expérience fantastique: I had a wonderful experience ordering flowers and chocolates through Bloomex. Kevin assisted me with placing my order, and he was so helpful and kind throughout the process. He made everything smooth and easy. Thank you, Bloomex, for the great service, and special thanks to Kevin for the excellent support!

Expérience négative: Shitty company, they send you flowers, yes, but the worst flowers I've ever seen, they were almost dead and we send them a reclamation with pictures they answer saying that is not their problem and that we may have manipulated the picture with the angle and light. Shame buying here

Expérience fantastique: Bloomex is a fantastic and reliable flower delivery service. The flowers we received arrived fresh in a cute box

Expérience fantastique: i’ve been using bloomex for years in Ontario never had an issue flowers are always beautiful

Expérience négative: I wish I could leave 0 stars. DO NOT USE THIS COMPANY!! I ordered my mother flowers for her birthday and was shocked at what she received. The flowers did not look anything like the bouquet I chose on their website. The delivery driver made no attempt to contact her to schedule a delivery and just left them on her doorstep. She arrived home 48 hours later and some flowers had already died. I have contacted bloomex but they have not responded back to my concerns after phoning and emailing the company. Pictured are the flowers I ordered and what she received. It was a $75 beautiful “supersized” bouquet and there is nothing beautiful or supersized about it. Bloomex= bad business x poor customer service

Expérience négative: My friend ordered me a sympathy arrangement after my mother passed, bloomed delivered to the wrong address and will not refund or resend the arrangement. Terrible customer service, especially during a difficult time. If I could have picked zero stars I would have.

Expérience fantastique: I have used Bloomex for several years and have never been disappointed. The flowers are beautiful and the delivery is on time. I would recommend this service to anyone.

Expérience fantastique: Easy to order. Great selection of beautiful flowers. Communication is easy . Helpful website for when you are ordering flowers in another community

Expérience fantastique: I appreciate the ease of ordering and the reminders I receive about birthdays. Bloomex values communication, and guided me carefully about an order I made for a rural delivery. Recipients of my flowers always send me a picture of the arrangement/bouquet and I am always satisfied! The term "as advertised" is true with this firm. I have no hesitation in recommending Bloomex to others.

Expérience fantastique: I regularly use Bloomex for my floral orders for friends and family. The products do not disappoint. Always receive very positive comments from the recipients saying how beautiful and colourful the arrangements are. Website is easy to use with lots of choice for flowers and add ons.

Expérience fantastique: I LIVE IN SOUTH AFRICA AND MY DAUGHTER LIVES IN TORONTO CANADA. BLOOMEX IS THE BEST THING I HAVE EVER DISCOVERED. THEY ARE REALLY EFFECIENT AND HAVE A WIDE VARIETY OF FLOWERS AND GIFT.

Expérience négative: Poor customer service. Told them 3x how to deliver. They can just leave outside the apartment building door. Incompetent and could not follow instructions. I lost 60.88. stay away from this place

Expérience négative: Had received flowers before that were good quality. Today however a significant amount of the arrangement had some wilting and it was undersized. Not impressed, could have got something much better for much less at Costco or even Safeway.

Expérience positive: I received the most beautiful flowers from co-worker that ordered flowers from Bloomex for my birthday, and they honestly brought me to tears—happy tears! Feeling so loved and grateful. So i purchased some for my cousin on her birthday.

Expérience fantastique: Always had a good experience ordering flowers with Bloomex. Recipients have always loved the arrangements received.

Expérience fantastique: I ordered these flowers for my girl friend for her birthday. She loved them, and so do I. I never go wrong with ordering flowers from Bloomex. I am always completely satisfied with the quality and freshness. No one says anything negative about the flowers I have ordered.

Expérience négative: My family has been ordering flowers online for many years. I used to place all our orders using my husband’s account, but I eventually created my own so I could manage our gift-giving more personally. I even set reminders weeks in advance to make sure flowers were ordered on time. Looking back, I should have just gone through a local flower shop instead of ordering online. I had trusted this site for a long time. One thing I appreciated was that if you browsed their website and didn’t complete your order, someone would immediately call to assist you and help finalize the purchase—which I found convenient at the time. They encourage you to complete the transaction while they’re on the phone, showing a sense of urgency on their part. However, my recent order—placed well in advance—was delivered with the wrong flowers. What’s the point of spending time scrolling through their catalog and selecting the perfect bouquet if they’re just going to send something else? Their excuse was that the selected flowers were out of stock and had to be replaced. But I ordered this well ahead of time, so how could they have run out if the arrangement was supposed to be prepared in advance? It wasn’t a last-minute order. I contacted them to express my disappointment. I chose those flowers for a reason—based on the photo and what was promised. Instead, I felt shortchanged and misled. Despite reaching out to them several times, they’ve shown no willingness to resolve the issue. They’re quick to take your money and push the sale, but when it comes to accountability and customer service, they fall completely short. Do not buy from this site—I do not recommend it. The experience was frustrating, disappointing, and a waste of money.

Expérience négative: Absolutely do not use the Calgary based Bloomex. What I got vs what I ordered$110.00. Customer service brushed me off when I called. Told me they could resend but I would need to pay for a new order. They would waive the deliver fee??

Expérience négative: What an embarrassment! The flowers look NOTHING like what I ordered. Put in a request for a refund have yet to get a response!! May I suggest we all file a complaint against these jokers with the Better Business Bureau. Update: Have tried to call twice and customer service hung up on me both times!! Bloomex this is War!!

Expérience négative: Vinnie gave great service on the phone! Update: The day after ordering, Bloomex said they could not fulfill my order as requested and offered me a store credit. I asked for a refund instead, obviously, and they said a manager will reach out within 24 hours to discuss. Very disappointed with their support staff not being able to issue a refund directly when the company clearly messed up. Make things simple for your customers!

Expérience négative: We ordered an $85 arrangement for a 25th anniversary celebration. It was delivered on time however it was the wrong bouquet! What the sent was a simple "thinking of you" bouquet. The type you can pick up at the grocery store. When we called right away they told us there was nothing they could do and that they had run out of flowers. We placed our order 3 weeks in advance. Then to add insult to injury they hung up on us. We called back to ask for our money back if they couldn't or wouldn't fix the problem and again we were hung up on. An email was sent to the customer service explaining the issue and concerns...a reply can 10 days later ..."there is nothing we can do. According to company policy we are unable to refund your purchase". Stay away from this disreputable so called "company".

Expérience fantastique: My first bouquet—sent from afar to the one I love—was handled with care and delivered with grace. While the promos weren’t extraordinary, the warmth I received as a first-time customer was. The freshness of the blooms spoke volumes. Pro tip: chat with them via their website for custom requests like trimmed roses. ✨ A five-star gesture that softened the distance.

Expérience fantastique: Ordered by phone, Chris was so helpful and made this a very easy order to fulfill! Excellent service! The flowers are always so fresh and beautiful! Thank you Bloomex!

Expérience négative: I've used Bloomex multiple times before, but after this experience, I will never be taking my business there again. I ordered Mother's Day flowers to be delivered the weekend before Mother's Day. The flowers that were received looked nothing like the ones on the website I ordered. When I called to inquire about this they asked me to send an email to their customer service with the pictures. Two weeks passed and still no email back so I called directly. They said they sent an email explaining the flowers were different because the original one's were not in season/out of stock, so they replaced it with flowers of equal or greater value. First of all, I never received any email about this prior to the flowers being sent. I only received this email AFTER speaking to the agent over the phone. Secondly, I ordered a super sized bouquet and paid extra for it, and the flowers received definitely did not give the same impression. While the final bouquet was still nice, the complete difference in what I ordered and lack of communication was extremely frustrating. Additionally, they also failed to include the note I requested with the flowers. To resolve this issue, they offered a $30 store credit, but since I don't plan on using them again, this store credit is completely useless to me. I asked the agent if I could do a refund, and they said they'd put that request in. 3 weeks later, still no refund, no responses to any emails I have sent, and takes forever to get connected to an agent on the phone. While previous experiences have been positive, I'll no longer be using them because if you have any issues/problems with your order, their customer service is useless.

Expérience négative: Don’t waste your time or money. Place an order, and brace yourself — what shows up will likely be nothing like what you actually chose. I got a completely different arrangement, even the card was wrong. When I pointed it out, they hid behind a so-called "substitution policy," claiming it “only happens 1.5% of the time.” That’s laughable. Just read the reviews — it’s happening constantly. When I offered a reasonable solution, their response? A robotic, copy-pasted message about offering "in-store credit" — without ever saying how much. Translation: Buy more from us, and we’ll keep sending you whatever we feel like. This isn’t a minor mistake. It’s a pattern. If your order actually matters — if the flowers are going to someone important — don’t risk being disappointed or embarrassed. You’ve been warned.

Expérience négative: I do NOT recommend using Bloomex. I ordered some flowers for my mom for her 70th birthday (on a Saturday) and they informed me that they'll need to be sent on a Friday due to the courier they use for out of town deliveries. Sure, that's not a big deal. Only, the $60 flowers didn't arrive on the Friday or on her birthday. They came about a week late and were crammed into a tiny box that had been crushed numerous ways. They were all dead and it was a huge waste of money. I sent numerous emails to Bloomex to get a refund and my parents called in and sent photos as well, but we never heard anything. Save yourself a headache and use a different service.

Expérience positive: Great selections and reasonable prices! Ordering online was a breeze! Hopefully the flower arrangement is as good as the online photo. Will update my review and give them full stars if the actual delivery turns out good. A bit scared now after reading the bad reviews.

Expérience négative: I wish I could select 0 stars. Please don't ever order from Bloomex. I had my son via emergency c section on Sunday, my mom wanted to order me some flowers so she did, they did not arrive until Tuesday at 5pm when we were already in the discharge process from the hospital. The "bouquet" was 6 roses, one of which was already fully opened and wouldn't last a day. They said the upgraded the "bouquet" for the inconvenience and delay. The upgrade was 2 chocolate wafers, what a joke. The “vase” they sent was a cup, had to cut over half the flower stems off so they’d fit in the short thing. And they put a pink balloon in the box that looked worth 10 cents, even though my mom put that I had a boy. The only thing worth any money was the teddy bear she ordered, but the entire thing is a rip off and a scam. Trying to get ahold of anyone while wondering where the hell these flowers were was almost impossible. Never ordering from them again Update- they were delivered Tuesday. By Thursday 3 out of the 6 roses were dead

Expérience négative: This company has the worst customer service I have ever encountered. My wife received flowers on Mothers Day which were ordered by our son in Singapore. The bouquet was not what was ordered and low quality as the flowers are dying after two days. We have made four contacts with this company with no success. It appears obvious they do not intend to help us. They should change their e mail from "we care" to "we don't care." They need not worry about future business from us.

Expérience négative: I’m extremely disappointed in Bloomex. Not only did they fail to deliver flowers for a funeral—a time when compassion and reliability are critical—but they now missed a second important occasion by not delivering for Mother’s Day. This all happened within the last three weeks. These are moments that can’t be redone, and your failure to follow through shows a lack of care and accountability. I won’t be using your services again and would not recommend them to others

Expérience négative: Very poor quality, and misleading. I ordered a bouqet that looked beautiful on the website and when received i was very disappointed. The most expensive flowers were left out which were the lillies and made the piece look unfinished. I paid 65$ total 39$ for the bouquet which did not live up to expectations and a 20$ delivery fee. When i tried messaging them asking for something to be done i was completely ignored and was ashamed to give my mother this bouquet that i was very excited about, yet looked ugly in the end.

Expérience négative: Ordered flowers for my mother for Mother’s Day. I understand substitutions but the entire order was wrong. When I asked for a partial refund they offered me a store credit and then ended the chat without any resolution. I’ll avoid this company and just use a local florist next time. Attached is what I ordered vs what was delivered. Still a nice bouquet, but not worth what I paid (much smaller and less attractive flowers) and doesn’t look remotely the same.

Expérience négative: Spent all day trying to get ahold of them they won’t deliver to the address provided because it’s on a range road and won’t deliver to the PO Box as an alternative route. Their phone number either says phone number cannot be completed as dialed or rings and sends you to voicemail. Their chat line doesn’t work they take at least 20 minutes to respond to your messages and if you’re not waiting by your phone they’ll end the chat. They don’t email back. I ordered for Mother’s Day and they’re two days late no updates without me messaging them first. SHOP ANYWHERE ELSE. Seriously

Expérience négative: Use to be the go to for flower delivery, but now flowers gonna be 2 days late and never received a notification about it, until I contacted them I guess unless u live next door u don't get respect .if they can't deliver what they offer maybe they neeed to downsize so they can accommodate the customers, now I just hope they arrive alive and not dead. Sam the customer service person I talked to through chat, was about as helpful as to be expected. I will said they seemed niced but never did tell me of I would get a refund for the delivery fee that I paid that was higher then on the day they are gonna deliver. And never offered any refund partical full for the issues arise. Bought for a special occasion and now the flowers will just be flowers for no reason

Expérience négative: Complete scam. I strongly recommend taking your business elsewhere. I ordered a bouquet for Mother’s Day, and what was delivered looked nothing like the photo. Honestly, a bouquet from the local supermarket or Co-op would’ve looked far better. Extremely disappointing—do not waste your money here.

Expérience négative: The flowers were nice and not crushed, but the order was wrong. I ordered the blush + berry bouquet, but received something else. Disappointing.

Expérience négative: Do NOT order from this company! They are an absolute scam. The flowers that arrive are NOTHING like the pictures on their website. I'm not talking just in size and quality (although that is absolutely pathetic and completely embarrassing), but they will just change the bouquet completely!! Their customer service is garbage and they will not allow you to speak to a manager. They tell you to email and then don't respond. I made the mistake of not reading the reviews before ordering two bouquets for Mother's Day but believe me, the negative reviews are true! Although I ordered the same bouquet for both orders, they came differently from each other and the photo on their website. Save yourself some money and a headache and go to your local grocery store because you will definitely find better quality there! Also the note comes on the back of a paper coupon - absolutely embarrassing!!

Expérience négative: We placed an order for mother's day. About an hour later, we realized that the shipping address was wrong and called customer service to change it. We were told that this was not possible and that we had to wait for the flowers to be returned to the shipper to make a change. Not only does this seem like a bad business model, but as others had shared the customer service representative, in this case his name was Michael, was rude and dismissive. Essentially we left with a feeling of "we don't care, too bad for you." We wish we had supported a local florist instead, and will gladly pay a little more in the future to do so.

Expérience fantastique: I have used bloom box at least 12 times for multiple occasions! It is a great way to send love from afar to friends and relatives and loved ones! It’s so easy and they always have sales and discounts! They’ve always come on time and the people I buy them for are usually impressed! They have a range of things for different aesthetics not just flowers so take a look!

Expérience fantastique: I like these guys the service is good and the price is best i can find. The ordering process for repeat customers needs help. ......i could see in my last order all the address detail. But for somevreason it would not apply to my order. Causing me to go find the address in my records. Just an anoyance. But as a systems engineer i see this is easily fixed.. Happy motheres day Joel

Expérience positive: Ordering was simple and straight forward, but entering the note/message was tedious, having to make sure each line was less than 35 characters. They should improve the experience to get the best possible result.

Expérience fantastique: Bloomex always has the best deals, the nicest collection flowers and bouquets. I always use their services to send my mom flowers on her birthday and Mother's day! They are reliable and their prices are very competitive. I would highly recommend anyone sending flowers to their loved ones to give Bloomex a shot.

Expérience négative: Paid for next day shipping but the flowers did not arrive until 5 days later and they were half dead and looked awful. I tried contacting customer service multiple times and have had zero response. Absolutely do not recommend this company. Terrible experience.

Expérience négative: My wife paid for expedited next day shipping and it was not delivered until 4 days after it was supposed to. The flowers look awful and were half dead. Zero customer response support. Very disappointing.

Expérience fantastique: Nice flowers for a reasonable price compared to many other florists in the city and I’ve done my homework. I would have preferred that they put the flowers in the vase when delivering, it would just look for formal. Will shop here again when needing flowers for delivery!

Expérience fantastique: I have both sent and received bouquets from Bloomex and have been very satisfied. They text to coordinate delivery, they deliver on time, and the flowers are absolutely beautiful. Their competitive prices and variety of arrangements are hard to beat.

Expérience fantastique: Sent Bloomex to family in Winnipeg for Easter Delivery. Here is our group photo! Great bunch! Thank you to Bloomex for making the delivery so easy for us who live in Saskatoon and could not travel there

Expérience négative: I originally gave a review of 5 stars. When I placed my first order with Bloomex, the customer service was awesome. I still really have nothing bad to say about the customer service. However, once the flowers were delivered, now I do have something bad to say. The flowers looked nothing at all like the picture. They were supposed to be purple flowers with white roses. I did get a FEW purple flowers but the roses were ORANGE! Looks absolutely horrible! Plus, it was a pretty skimpy bouquet compared to the picture. I even upgraded to the deluxe. Guess I should have upgraded to the largest size. But even then, doubt they would have been as nice as the ones pictured. VERY DISAPPOINTED!!!

Expérience négative: Horrible customer service Ordered white flowers for a funeral from the sympathy and funeral category. They substituted with multi colored bright florals . Completely inappropriate for a funeral. No email was sent to ask if the substitution was ok or offer the ability to cancel the order. They refused to refund but offered a store credit. I don't want a credit to the company that screwed up the order! I asked to speak with someone and they called at 613 am from New Zealand! Who does that?!?! Do better Bloomex!

Expérience positive: Online process is a bit long…need to put the recipient’s address info in twice…during. Completion I had. A call offering. To complete my. Order by phone..I was suspect of this as I was at the point of paying!

Expérience négative: so dissatisfied with the bouquet I received. It does not accurately reflect what was shown on the website. I ordered the deluxe version of this bouquet, but it is the smallest arrangement I’ve ever received. there were fewer than 10 flowers in a “deluxe” bouquet. considering the cost of this bouquet ($64.00), I expected it to be larger, fuller, and to contain the flowers shown on the website. This experience has been so disappointing.

Expérience négative: I recently ordered a bouquet for delivery to a friend. I requested she send me pictures when it arrived as I was excited to see whether the flowers looked anything like what I ordered. EXTREMELY DISAPPOINTED and EMBARASSED at what she received. Flowers were of poor quality, bouquet was not full, and honestly looked to be worth at most $25 (compared to the $60+ I paid). Looked NOTHING like any of the pictures posted on the Bloomex website, I could've done a better job myself. Contacted the company within 24 hours (via email) to log a complaint ~be aware of their 24 policy for disputes~. They looked at the pictures I submitted and responded with 'we verified that the arrangement you received aligns with our policy and item description'. They offered a $20 credit on my next order. WORST experience ever- clearly their policy allows for low-grade quality, and why would I want to order from Bloomex again? Lastly, this company sells your email and phone number to 3rd party spam companies. I've been receiving phishing emails, texts, and phone calls since my order was placed. BUYER BEWARE, don't order from Bloomex.

Expérience négative: Oh I wish I checked reviews before I ordered online from Bloomex. Just as everyone else says I was extremely disappointed with the arrangement I ordered for the passing of a co-workers relative. I was so embarrassed at what we received I could not give them looking as they did. What I received was a sad un-arranged representation of what I ordered. I asked several times for a refund but only offered a store credit ... BUYER BEWARE!

Expérience négative: AVOID THIS COMPANY AT ALL COSTS! If I could give zero stars, I would. This company is an absolute joke. I ordered flowers for a special occasion, and they managed to screw up absolutely everything. 1. Delivery was LATE. My flowers were supposed to arrive on Friday, but they showed up a day late, completely ruining the moment they were meant for. 2. The box was BROKEN. It looked like someone poked it before tossing it at the door. 3 The flowers were FROZEN and WILTED. Instead of following simple instructions to call upon delivery, the driver dumped the package outside in -30°C weather, effectively killing the roses before I even saw them. And to make things worse? Their customer service is an complete nightmare. 1. They barely speak English, so good luck trying to explain anything. 2. They refuse to escalate complaints or let you speak to a manager. 3. Their responses are lazy, dismissive, and completely irrelevant - it’s like they don’t even read your messages before copy-pasting some nonsense. This company does NOT care about its customers. They take your money, deliver garbage, and then do anything possible to avoid you when you try to get a refund. DO NOT WASTE YOUR MONEY HERE. Find a business that actually respects its customers.

Expérience fantastique: Incredible customer service over the phone and an incredibly easy system online when you order by yourself. Beautiful flowers. A great way to brighten days. However one order was delivered frozen and the other one has yet to make an appearance. ‍♀️ Waiting to hear back from customer service.

Expérience négative: Was suppose to receive 20 tulips today and only received 13 really!!! and they are dead, do not order from this company. Happy Valentines Day Bloomex

Expérience négative: I have used Bloomex in prior years with no issues, This year unfortunately is a whole different story. A few days ago I placed an order to have a dozen roses delivered to my wife’s workplace, I paid a little extra as well to have the roses delivered from 9-12 pm. Valentine’s Day arrives, I go check in on my order through their website and it was down. I let a few hours pass, it’s now well past the time frame I paid extra for, and their website is still down. At this point I make multiple attempts in calling their customer service line, but my call keeps dropping while on hold. Its not a big deal they decided to ghost me last minute, as I will be disputing the charge on my credit card. What is most frustrating is Bloomex ruined a special gesture that I wanted to do for my wife. I have never been more disappointed and frustrated with a company.

Expérience négative: One of the worst company. The CEO opened this company, and his company doesn't care that we pay from our hard earned money. I placed an order and paid fees for premium delivery and now no delivery has been done. I am trying to reach out to the customer services, and they are boldly saying after calling multiple times that it will be delivered by today and they won't be processing my extra payment refund for timed delivery. One of the biggest frauds.

Expérience négative: My mom sent me flowers from Bloomex for my birthday. She realized after the fact that Bloomex does not work with local florists but their mass distributor- so the flowers were coming from Calgary to Cranbrook. We were notified that they would arrive a day late and a box of “gourmet chocolates” would be included to make up for the delay. When they did arrive, the whole bouquet was completely frozen and the box of ‘gourmet chocolates’ were chocolate covered raisins that looked and tasted like they were from the dollar store. Honestly, flower delivery is hard in the winter but the worst part of this experience was the response from customer service when we asked for a refund; because the order was “confirmed, prepared and sent out for delivery” there wasn’t anything they would do or offer. It is sad they don’t take pride in the product and service they provide. We will not be using them ever again.

Expérience fantastique: This was my first time ordering from the website, and I found it very user-friendly. They offer a variety of options for every occasion, plus I received free delivery and chocolates. I highly recommend Broomex for making your special moments even more memorable!

Expérience négative: DO NOT USE DELIVERY!!!! Ordered flowers for my 86 year old mom after she had surgery to be delivered before noon , so paid the higher delivery fee. The delivery was not received in her room THAT DAY at all. The next day my sister had to track down the flowers that cost me $75. I myself had surgery the next day so wanted a reliable company as I would be unable to follow up. When I did call to complain I was offered a $20 store credit for a store that is UNRELIABLE so why would I shop there again. At a MINIMUM I asked for a refund to my credit card which the very bored agent who couldn’t give two nickels about my concern, informed me he couldn’t do that and that he opened a ticket for my issue. When asked when I would expect a response I was informed in a nonchalant, (hang on while I pause my tv show, take a hit off my vape pen) response that it should be 24 hours. My delivery was supposed to be before noon and my sister had to track it down the next day so curious when I will get a response. DO NOT USE FOR DELIVERY

Expérience négative: Disappointing commitment to product. My daughter received a delivery of flowers at 3pm on Wednesday afternoon flowers were not “full “ of life at that time I took pictures on Friday of the flowers they were wilting and droopy. I sent an email to express my concern with pictures. I did receive an email back thanking me however the email was not within the 24 hr policy you have to let them know if you have any concerns and they were not going to do anything about it. I love the idea but poor customer service and back up of product.

Expérience négative: I ordered a Christmas centrepiece to be delivered December 24th. It had not arrived by the 26th, so I got on the live chat and they said it was in transit. On the 27th, my sister was notified that the centrepiece was ready to be picked up despite having paid $19.99 for delivery. Again, I went to the live chat, explaining that I felt I should be credited the delivery charge as my sister had to pick up the centrepiece that was 3 days late. I was told they were going to send my request to whoever handles these matters and I would receive an email from them shortly. It is now January 2 and have not heard from them. Will not be using them again.

Expérience fantastique: Bloomex is incredibly easy to use, with a straightforward website that makes ordering flowers quick and hassle-free. They offer a wide variety of beautiful arrangements at great prices, perfect for any occasion. The delivery process is smooth and reliable, ensuring your gift arrives on time and looking amazing.

Expérience fantastique: I placed orders through “chat.” My contact was Mike who was very helpful as I ordered two same bouquets to be sent to two different locations. He advised that I needed to create two different orders, both were to be delivered the following day. Mike was very friendly and courteous during the process. I recommend Bloomex as a business to deal with.

Expérience fantastique: I've been using Bloomex for deliveries in Canada and the US for over five years now and am always happy with the ease of placing an order, the selection and variety of products, and the prices. Everyone I've ever sent flowers or gourmet baskets was happy with the deliveries and the freshness of the flowers and food items. Thank you Bloomex!

Expérience fantastique: Bloomex has been a great find for our corporate account. The deliveries have been on time and beautiful arrangements. It has saved time in not having to find local florists for each of our orders. Prices are very good and customer service, when needed, has been excellent.

Expérience fantastique: Okay, not gonna lie, when I placed my order and then saw the reviews, my heart sank. I even felt it was necessary to warn my spouse that they would be receiving a surprise that may or may not be good. I was dreading that the flowers wouldn't even get delivered on her bday. However, delivery day came and the roses were delivered to their work place on time, in a well packed box. The roses were good quality and my spouse loved them. The office was impressed by the quality as well. So, my order went smoothly and we are satisfied customers.

Expérience négative: I am incredibly disappointed with the flowers I had delivered today. It’s my grandma’s birthday today so I thought I would order some flowers to put a smile on her face as she is recently widowed. I chose Bloomex to deliver the bouquet and I am beyond disappointed by the quality. This is a perfect example of “what I ordered” vs “what I got”. It’s just a pile of leaves. Of course, I expected some bulbs to not have bloomed yet, but the bulb to leaf ratio is really off here and the flowers themselves look dead. It really ruined the surprise and I would not recommend this company.

Expérience négative: Disappointed and underwhelmed. Photos attached of what I ordered and what I received. I even paid the extra $$ for the "deluxe" bouquet. The bouquet was sparse, poorly cut and miserably arranged. The "mason jar" is actually a jar with a handle (a mug) that is ugly and says Bloomex on it... These were to be sympathy flowers for my father following the death of his father. He laughed and sent me a picture to ask if this was really what I had ordered. After delivery fees and taxes, I paid $56 for a few stems I could have gotten at Safeway or Costco for less than half the price. There is absolutely nowhere to contact them to provide feedback - on the Contact Us page it only provides addresses of head offices, no phone number or email address. Will not be ordering again.

Expérience fantastique: Excellent service. I live in New Brunswick and ordered some flowers for my aunts birthday who lives in Ontario. Bloomex was a great price and support was very helpful when I needed to change the delivery date. Absolutely will use them again. Highly recommend

Expérience négative: Will never buy again from this shop. Really bad quality flowers!

Expérience fantastique: I have ordered the flowers to celebrate my brother and sister-in-law their 65th wedding anniversary. They were extremely pleased with the flowers and they still have them since the 4th of October. I would recommend this florist for all occasions of sending flowers.

Expérience négative: Bloomex is the worst flower company you can order from!!! I was buying flowers for my family member's funeral and I ordered 3 supersize sprays which they said could be used on the casket or standing. Firstly, they sent the flowers a day before the funeral even though I specifically requested for it to be delivered the morning of the funeral. The flowers were DEAD by the time of the funeral and the arrangements were all leaves--such an awful arrangement and unlike the photo online. They also could NOT be put on the casket because of how it was made. When speaking to Bloomex customer support, I was lied to and they had NO RESOLUTION to their poor service and product. They should be ashamed to call themselves a company, ruining flowers for such a sentimental day and adding so much aggravation during a difficult time. Do yourself a favour and DO NOT SUPPORT BLOOMEX. They will tell you what you want to hear to get your money and SEVERELY UNDER DELIVER.

Expérience négative: Expectation vs Reality. I'll let you judge for yourself. I even paid for a deluxe size to ensure a bigger bouquet. I am overseas and sent flowers through Bloomex twice before. This is the first time I happened to see what they actually sent. Shame on you! Flowers are suppose to bring joy not disappointment.

Expérience fantastique: I have used Bloomex to order flowers more than a handful of times. They are always delivered to the recipient in excellent condition. The prices are fantastic as what you can always get larger arrangements at a far more reasonable price than anywhere else I have looked. Their site is straight forward and easy to navigate with lots of options. I have used Bloomex while even working in foreign countries and have never had any issues.

Expérience fantastique: I'll begin this by admitting that yes the negative reviews are scary. Upon placing my order of two dozen red roses for my anniversary, I began reading more reviews than I could keep track of and became worried sick about the quality of the flowers that would be delivered. However, I am more than happy to admit that Bloomex has stepped up their game here in Calgary and the flowers received were nothing short of beautiful. Not long after placing my order, I was informed through phone call and email that they would be unable to send me the red roses I had ordered and would be sending me orange roses instead, but after a quick live conversation with a very helpful customer service rep, Adam, I was able to get them switched to gorgeous pink roses (Photos attached) and was even offered compensation for the unexpected change in colour, which is a testament to Bloomex's dedication to providing a high quality service. My order arrived beautifully wrapped in paper, with the flowers placed in floral foam to keep them hydrated. They were delivered right to the doorstep on time with included flower food and a note that I had included in my order during checkout which left my everyone who saw them overjoyed. If you are looking to order flowers of amazing quality and at an equally amazing price, I highly recommend Bloomex Calgary for their high quality flowers and amazing customer service.

Expérience négative: Terrible. I ordered the 'super sized' bouquet of snapdragons to be sent to my friend. The only positive is that it arrived on the date as requested. The photos on their website are completely misleading: For 52 dollars my friend received 12 stems of flowers with 2 measly fern leaves thrown in for good measure. The personalized note did not get included however they did put in a coupon for discount orders... Dismal, bad and awful. I tried to put in a complaint but if you do not contact them within 24-48 hours they will not process it. I will never use Bloomex again.

Expérience négative: Wanted to send some flowers to my girlfriend for national girlfriends day and decided on this supposedly nice looking spring bouquet. Unfortunately what was received did not even resemble what I had ordered and it looks like its for a funeral arrangement. Needless to say I am extremely disappointed with how misleading the pictures are for this and was only offered a meager amount of store credit as compensation for my disappointment. I don’t think I will shop here again in the future and recommend others not to buy your arrangements here.

Expérience fantastique: While my order hasn't yet reached my friend (I just submitted the order), I appreciate the options available on Bloomex (at various price points) and ease of the website. Lots of beautiful arrangements and gifts at various price points! My family members have both sent and received flowers via Bloomex and they're always beautiful and quickly delivered!

Expérience fantastique: ⭐⭐⭐⭐⭐ I recently ordered a bouquet from Bloomex Flowers and I must say, I am absolutely thrilled with their service. The flowers arrived in perfect condition, each bloom vibrant and fresh. The arrangement was stunning, a true testament to the creativity and skill of their florists. The delivery was prompt and the packaging, meticulous. The customer service was top-notch, with friendly and helpful staff ready to assist at every step. I highly recommend Bloomex Flowers to anyone in search of high-quality, beautiful flowers for any occasion. Truly a 5-star experience!

Expérience négative: **Edit - photos included-** I was so happy with the service I received when I ordered the bouquet, then I showed up to the funeral and saw what was delivered. I had chose it because her favourite colour was purple and there were only 2 sprigs of purple and was mostly just greens. I have attached photos. I had also posted a review on the Bloomex site that said if I did so I would receive a $5 refund. I never received that and I certainly don’t think what was delivered was what I ordered or worth $80. In the future I will only be using local florists and will be happy to even pay more to get what I expect. just placed an order for a boquet to be sent to a funeral. I was looking at 2 boquets and got on chat because I wanted to custom blend some of the flowers from each to make one that had what I wanted and removed what I didn't. The chat response was QUICK, extreamly friendly and she even placed the order right then with me. I received the confirmation email a few seconds later and while reading it I noticed I spelt a name wrong on it. I immediatly got back on chat and they fixed it for me and again sent an email confirmation within seconds. The only complaint I have (and I sent it as a note on the review they sent me) is that the vases are very expensive, and in the case of sending flowers directly to the funeral home it is a must. I suggested that if an order is upgraded to the Delux or Supreme version that they provide the vase for free. I would always end up spending more on the flowers if I didn't have to pay for a vase.

Expérience négative: I keep on seeing this flowershop on ads so i thought of trying it. I decided on ordering for my wife's birthday. I chose the one with pink flowers since she might like the pink. When they delivered it on a box i was so excited since i was gonna surprise my wife for it. But when i opened it, i was like "that's it?" not as full, even though i added some bucks to make it a little bit fuller and not the same colors and flowers. I might have to buy another flowers somewhere now before she comes home. Never gonna buy in here again.

Expérience négative: If ZERO stars was an option, I would have selected it. I placed an order to have flowers delivered to my friend on my her birthday. The order was never delivered. I contacted customer service to find out why. They provided no reason, no acknowledgment of error, no apology. They simply stated that they will "request" to have the order delivered the next day. Nice to have a birthday surprise a day late! I understand things happen, I just would appreciate an explanation and resolution, and maybe even an apology. Accidents happen, it's how they are resolved that makes the difference. The service was horrendous. I would not ever use this company again. Do not recommend!

Expérience fantastique: Every time I order it is amazing. I have ordered flowers & baskets for my parents 8 hours way and without fail they are always amazing. Prices are great, just overall can't be beat. It is so simple and easy to send, updates are given if you sign up for. Can't say anything bad about it. More than 5 stars!

Expérience fantastique: I have nothing but good things to say about my experience with Bloomex. It was super easy to order online and there were so many beautiful choices in different price ranges. The flowers were beautiful and had a lovely scent. The person I sent them to was very happy with the flowers.

Expérience négative: Today is my birthday and I got this... My husband ordered the item and what was delivered to me?? What is that Does anyone tell me? Its made me so bad.Bloomex call me and send me a new flower (no extra fee) This time looks better and the Lily still not yet open

Expérience négative: If I could give no star rating I would. I ordered flowers for a celebration of life I was told my order would arrive by 1:00 the next day. They did not arrive at all. When I called to see where my flowers were. I was told they would arrive in 2 days. The website offers same day delivery. I wanted the next day and did not receive my flowers. Absolutely unacceptable and unbelievable. 2 days after my celebration. Would not order or recommend to anyone.

Expérience fantastique: A great service, I'm so happy with the flowers and the continued update by email of the progress of my order, I’ve placed another order today.

Expérience négative: Unfortunately, I had a bad experience when I ordered from Bloomex. The arrangement I ordered did not look similar in design, size or variety that was advertised. I ordered the x2 upsize for the bouquet and was very dissatisfied. The only option to add a message to the flowers was to buy an ugly card. There was a place you could write a note but I didn’t realize they would write it on the back of a coupon card. It looked terrible. I would not recommend using Bloomex.