Karen's Flower Shop
Informations sur Karen's Flower Shop
L9T 3K8, Milton
Horaires d'ouverture
- Dimanche: 10h-16h
- Lundi: 9h-18h
- Mardi: 9h-18h
- Mercredi: 9h-18h
- Jeudi: 9h-18h
- Vendredi: 10h-17h
- Samedi: 9h-18h
Our floral family provides the best professional service, high-quality flowers and plants, and innovative floral arrangements that truly suit your personal and business needs. We import flowers and plants from all over the world to offer you exceptional variety. Allow us to impress your family, friends or clients with gorgeous flower arrangements. In addition, we specialize in weddings & events for all of life's special moments. Call us today! We are a full-service florist in Milton offering SAME-DAY flower delivery, also delivering all across the GTA.
Notre commentaire de Flowerspedia à propos de Karen's Flower Shop :
Karen's Flower Shop est une fleuriste très réputée située au Canada, connue pour son service exceptionnel et ses magnifiques arrangements floraux. Les clients soulignent fréquemment les forces suivantes :
- Livraison rapide, de nombreuses commandes arrivant comme promis.
- Beaux arrangements de fleurs fraîches souvent qualifiés de 'magnifiques' et 'éblouissants'.
- Système de commande en ligne convivial qui simplifie le processus.
- Une équipe de service client réactive et sympathique qui va au-delà des attentes pour garantir la satisfaction.
- Les clients récurrents apprécient la cohérence en matière de qualité et de service.
- Les demandes spéciales sont accueillies avec soin et attention.
Les clients ont constamment exprimé leur satisfaction, beaucoup mentionnant que leurs destinataires étaient ravis des fleurs, indiquant le niveau élevé de qualité et de créativité que Karen's Flower Shop offre. Avec un accent sur l'expérience client, Karen's Flower Shop se distingue sur le marché concurrentiel de la fleuristerie, en faisant un choix fiable pour tous les besoins floraux.
Karen's Flower Shop: Avis
Expérience fantastique: They delivered in a timely matter and the succulents I purchased on a log were very nicely done. thank you Karnes flowers I appreciate it
Renata, Thank you so much for the 5 stars!
Expérience fantastique: Excellent experience right from the lovely girl that was so kind taking my order. The flowers that were delivered were of the utmost quality and infact have lasted 2 weeks. The arrangement was lush and arranged so thoughtfully. They continued with such professionalism with their response to several emails I sent regarding the next order I am hoping to send from their shop!! Well done.
Thank you for taking the time to share your experience. We appreciate your kind words about our quality flowers and professional service.
Expérience négative: Why I would never order from this company again!! Their delivery time is absolutely ridiculous to send a birthday arrangement to an 81-year-old on her birthday at 7:30 at night, ( $25 delivery fee I'm okay with that if it's a reasonable timeline) the whole experience ended up upsetting both of us . Conclusion~ was offered 50% off a future order. ( which I declined) They refunded the delivery charge.
Hi Marie, thank you for sharing your feedback. We’re truly sorry to hear that the delivery timing affected such a special birthday, and we understand how disappointing that must have been. We also apologize for the delay in responding to your review.
We’d really appreciate the chance to look into this for you, please call our team at 905-878-2881.
Expérience fantastique: I decided to treat myself this winter and ordered monthly flower delivery for 6 months. I am so happy I did! I have received 3 arrangements so far. The flowers are beautiful and so fresh! With a little care every few days, the first two arrangements lasted for over two weeks, with some flowers lasting beyond that. The third one arrived this week. I wholeheartedly recommend Karen's Flower Shop!
Your feedback is incredibly valuable. Thank you for choosing our monthly delivery and recommending us, Nancy. We appreciate your trust.
Expérience fantastique: I ordered flowers back in 2021 and this year I got email reminders for an upcoming birthday, which I found super helpful in my email inbox as I had already started to look for a gift. I was calling from abroad to place the order as I probably did last time in 2021 and the service agent was so friendly so helpful and patient it made the experience really lovely over the phone. I suggest using the online order platform, which is also very well laid out and organized or calling indirectly because they are just so lovely there. My friend was also so impressed by the flower arrangement that she couldn’t stop talking about how beautiful they were and that made me so happy that I knew that I had help to make her day feel really special. I called in today at 15:15 and who ever was there thank you so much !!!
Thank you so much for your kind words! We’re really happy the birthday reminder helped and that your ordering experience over the phone was such a pleasant one. We’re thrilled your friend loved the flowers and we’ll be sure to pass along your thanks to the team member who helped you.
Expérience négative: Having never used this service previously, I took a leap of faith based on the reviews on Google. I asked Google to locate a florist in Barrie that delivers. Karen's was the first link that showed up. After placing my order, I saw on the invoice that they were in fact not located in Barrie but rather, Milton. I wasn't impressed but that's more my fault and Google than it is Karen's. I was looking for an update on the delivery and the number provided on the emailed invoice is dead and goes nowhere. Huge red flag. I had to Google their actual number and after way too many rings, someone finally answered and informed me deliveries occur between 3pm and 7pm. I don't recall that being mentioned anywhere during the ordering process. My delivery made it after 7:00pm. Not ideal. Overall not impressed with the service and the lack of information and transparency during the ordering process.
Thank you for sharing your feedback. We hope to get in touch with you and make this right. You can also give us a call at 905-878-2881, we’d be happy to help.
Karen's Flower Shop Team
Expérience négative: Not even close to arrangement I ordered! Ver disappointed . I do not recommend nor will I ever order from them again. First photo is what was ordered second photo is what was delivered.
Thank you for your feedback. The photo on the left shows our Designer’s Choice Pastel Petals color palette and isn’t an exact representation of the arrangement. Your order was created to the full value you selected with fresh seasonal blooms.
We’ve reached out and hope to connect with you to make this right.
Karen's Flower Shop
Expérience fantastique: The plant I ordered for a family member was beautiful! Exactly as described and arrived when they promised.
Thank you for taking the time to share your experience. We're glad the plant arrived beautifully as promised.
Expérience fantastique: It was easy to order the flowers. I gave Karen’s freedom to create something that looked happy and would last for a while. They came through in stellar fashion.
Thank you for your review, Orest. We appreciate your trust in giving us creative freedom and are glad the arrangement looked happy and lasted well.
Expérience fantastique: Process to order flowers was very easy and they were delivered to my friend as scheduled. My friend thought they were some of the most beautiful flowers she’d ever received. I would definitely order from Karen’s Flowers again in the future.
Thank you Ashley for choosing us. We're pleased the ordering was easy and your friend loved the flowers.
Expérience fantastique: I wanted to send a gift to family members who live in London, ON, and the listing for Karen's Flower Shop was presented. The gift was delivered as requested, and the recipients were very appreciative. From the photos, the planter ordered and delivered really was beautiful! ... can't ask for more than that.
We are happy to hear the planter was beautiful and your family appreciated the gift delivery to London.
Expérience fantastique: Excellent service! Beautiful flowers.
We are happy to hear you enjoyed our service and beautiful flowers, Anna. Thank you for your kind words.
Expérience fantastique: Very happy with flower arrangement! Love same day delivery, and Karen too the time to send me photo of purchased flowers!
Thank you for your kind review, we are always happy to help send lovely flowers!
Expérience fantastique: I had beautiful flowers by Karen delivered to my grand daughter in Brampton. Very good service from a very pleasant phone call to delivery of the beautiful arrangement. *same day service too!
Thank you for sharing your experience Jill, we hope to work with you again soon!
Karen's Flower Shop Team
Expérience fantastique: The flower selection was so pretty! My mom loved them
We are grateful your mom loved the pretty flower selection! Your happiness means everything to us.
Expérience fantastique: Knowlegeable, kind and accommodating staff. Beautiful flowers. Service that goes above and beyond - my friend to whom I sent the flowers was not home when expected and a few blooms were frozen. Karen's replaced the entire bouquet. Very pleased with the service.
Thanks for recognizing our staff's dedication. We understand how important reliable service is and appreciate your trust in us.
Expérience fantastique: Excellent service as always. My husband always ordered from Karen’s when we lived in Milton We live in Ottawa now and knew who to call to deliver flowers to Acton for my mother in Laws birthday. Thanks again.
Thank you for your wonderful feedback. We appreciate your continued trust from Milton to Ottawa for family celebrations.
Expérience fantastique: The flowers arrived in perfect condition and were beautiful. Just as the picture on line. Thank you
Thank you for sharing, we are so glad you were pleased with the arrangement!
Karen's Flower Shop Team
Expérience positive: Took too long to deliver the flowers and didn't send exactly what I ordered but it was a nice arrangement.
Your feedback helps us improve. Sorry for the delivery delay and order mix-up. Glad you enjoyed the arrangement.
Expérience fantastique: I did have an issue with the order but it was resolved quickly and they were very sorry and made it right. Very impressed and great customer service.
We are glad to hear the issue was resolved quickly. Thank you for recognizing our customer service efforts.
Expérience fantastique: Very easy to deal with online ordering. Nice selection. The arrangement arrived to the hospital and to the right room number. I appreciate the service and would absolutely recommend and use again.
Your positive experience with our online ordering and hospital delivery means everything to us. Thank you for recommending Karen's Flower Shop.
Expérience négative: Beyond disappointing. If I could give no stars I would. They were unable to make an arrangement for $50. I have never even heard of a florist unable to meet a reasonable budget. For $63 I got a 6 inch “bulb garden” in an aluminum dollar store pot and had it delivered 6 mins away from their storefront location. Saw the same plant at Freshco for $10.
Hello Cathy,
We appreciate you taking the time to share your feedback, we are glad we could connect to discuss a solution.
Kindly,
Karen's Flower Shop Team
Expérience négative: PLEASE DO NOT BUY FROM THEM, I PLACE A ORDER ONLINE AND THEY CALL ME THE SAME DAY OF THE DELIVERY DATE TO CANCEL IT, CUSTOMER SERVICE IS HORRIBLE.
Thank you for your feedback. We’re sorry to hear about your experience. Please give our team a call at 905-878-2881 so we can look into your order and work to resolve this for you.
Expérience fantastique: Discovered Karen's Flower Shop online. As out of town, wanted a Mississauga area florist. Looked at many options but Karen's proved to be the best site with many options pictured on the website. Flowers delivered on time and exactly how pictured and described. Will use Karen's in the future!
Your feedback is incredibly valuable. Thank you for choosing us and trusting our website options. We appreciate your future business.
Expérience fantastique: Nice to speak with. Delivery quite expensive. Sobeys in my town only charges $10. Flowers were very pretty.
We deeply cherish your kind words about our service and flowers. We understand delivery costs are a concern.
Expérience fantastique: Helpful in choosing the right item for a difficult situation. Delivery arrived as agreed. Recipient very pleased. Would use their service again, any time. Highly recommend.
Thank you immensely for trusting us during your difficult situation. We appreciate your recommendation and look forward to serving you again.
Expérience fantastique: Thanks Karen's Flower Shop, great experience...friendly and very professional to deal with. Flowers were beautiful & well received!
Thank you immensely for your kind words about our service and flowers. We appreciate your feedback, Anne.
Expérience fantastique: Ordered late the evening prior to request delivery for my boss, in a separate city. She confirmed receipt prior to 5pm day of delivery, and loved the classy white orchid and candle set. Very great selection, prices are reasonable (some may consider expensive), but warranted, given last minute requests to be available to drive across cities.
Your positive feedback means so much. Thank you for trusting us with your last-minute delivery across cities, Victoria.
Expérience fantastique: Beautiful flowers!! Unique designs. Prompt delivery and always happy recipients who get my arrangements.
Thank you for your wonderful feedback. We appreciate your trust in our unique designs and prompt delivery service.
Expérience fantastique: Beautiful!! I ordered a tropical arrangement for my parents for family day and to lift their spirits during a cold winter. They loved it! Beautiful and tasteful arrangement . I would order again from Karen’s Flower Shop in a heartbeat!
We deeply cherish your feedback about the tropical arrangement. Thank you for choosing Karen's Flower Shop to lift your parents' spirits.
Expérience fantastique: I ordered flowers to be delivered for a birthday in Canada via an overseas call. Everything was handled in a friendly, helpful and courteous manner. The flowers delivered were fresh, beautifully selected and arranged.
We are grateful for your kind words about our overseas delivery service and fresh, beautiful arrangements.
Expérience fantastique: It is always difficult ordering flowers for friends and family in another province. I have ordered in the past from large companies, and been disappointed with the arrangement and the freshness of the flowers. I decided to seek out a small local business this time. So glad I did! Karen’s website was easy to navigate. After going through photos, I picked the “designer choice” sight unseen, to let them create an original arrangement based on seasonal flowers. It was a giant leap of faith. I was just sent a photo of the flowers received by my friend. Wow! They are truly beautiful. She (and I) could not have been more pleased.
We deeply cherish your trust in our designer choice arrangement. Thank you for choosing our local business over large companies.
Expérience fantastique: I ordered an arrangement online for a friend. She loved it and sent me a photo. I was so pleased to see it was just as advertised on the website. Sometimes what you see is not always what you get. Ordering and delivery were friendly and prompt. Thank you.
Your feedback is incredibly valuable. Thank you for trusting us with your online order and for sharing your positive experience.
Expérience fantastique: The wonderful person I got the flowers and chocolates for was extremely pleased. That’s about all I can say from my end. I’ll add that the website was clear and concise, easy enough to navigate. Thanks for the service!
Thanks for your kind words about our service and website. We're pleased your recipient loved the flowers and chocolates.
Expérience fantastique: My friend loved the tulip bouquet for her birthday - I was happy that she received them on her day. The only problem I had was that there's no notification given to the person paying for the delivery that the product has been delivered. I didn't want to have to call my friend before they were delivered as it was a surprise. Otherwise, everything was great working with this business.
Thank you for sharing your feedback. We understand delivery notifications would help with surprise gifts. Happy your friend loved the tulips.
Expérience fantastique: The spring bulb basket was a welcome gift for my sister and cheered her up immensely as she has been unwell. She liked that the bulbs can be replanted in her garden in the spring. We do appreciate the personal phone call to let us know that our first choice was unavailable and an equivalent floral display would be provided at the same cost. Thank you for your service and care.
Thank you for your wonderful feedback. We understand how meaningful the spring bulb basket was for your sister during her recovery. Personal communication matters to us.
Expérience fantastique: Very , very pleased with the quality of the arrangements and the service we have received from Karen’s . I ordered for a funeral in Brantford this past week and also for a birthday in Brampton and the flowers are so beautiful along with the embellishments I chose . A+++
Thank you for your kind words about our arrangements and service for both occasions. We appreciate your A+++ rating.
Expérience négative: If I could rate zero, I would! The flowers I received were gifted to me, supposed to arrive on the 12th of February (planned 2 weeks in advance) showed up on the 13th after 6pm after arranging between 12-2pm. They absolutely reeked of cigarettes, tried to get a hold of them to make the complaint but ofcourse they do not answer their phones. Needless to say don’t waste your money. This is completely unprofessional of a business to ignore calls and have items with an unpleasant odour on them delivered to anyone!
We are incredibly sorry to hear about your experience, Angie. This is certainly not the standard of service or quality we pride ourselves on. Please accept our sincerest apologies for the delivery delay and the state of the flowers you received. Regarding your note about the odor, we have a zero-tolerance policy for smoking near our floral products. We are very concerned by this and will be investigating this with our delivery team immediately to ensure it never happens again.
We recognize you may have tried to reach us while we were closed for the Family Day holiday, which is why we weren't able to take your call. We would very much like to make this right. Please reach out to us at 905-878-2881 or info@karensflowershop.ca so we can resolve this for you immediately.
Expérience fantastique: They never disappoint with their amazing arrangements. I frequently buy flowers for my wife and she always loves them. She takes care of them and they bouquets usually do well with the number of days the last for. Though, resourceful as she always is, she found a way to make them last even longer! Lol. Great prices too!
Thanks for your loyalty and kind words about our arrangements. We're glad your wife enjoys the flowers and finds ways to extend their beauty.
Expérience négative: Ordered the double cascading orchid for an ill family member at $100( $150 with delivery, taxes etc), only to see what was delivered appeared to be a grocery store level orchid - NO Cascades, very disappointing- only solution offered, possible replacement with different colour. Not ideal, when someone is ill! When you are trying to show them that they are special and provide them with a gift that requires minimal maintenance and maximum effect! Would not recommend this shop, very unsatisfied with both product and offers to correct!
Hello Sharon, thank you for your honest feedback and taking the time to speak with us yesterday to resolve this. Once again we are truly sorry the orchid didn’t live up to the special moment you intended for your family member. We strive for that 'wow' factor, and it’s clear we missed the mark for you.
As we discussed in our recent conversation, we would still love to make this right by sending you some pictures of our current selection of orchids as they are a natural plant; each orchid is a different shape, we would be happy to send a replacement out along with the already provided credit we have done. Our goal is to ensure your recipient feels as special as you intended.
Kind regards,
The family at Karen's Flower Shop
Expérience fantastique: My dad got them for my mom on valentines day really nice thank you .
We genuinely admire hearing your dad chose us for Valentine's Day flowers for your mom. Thank you for sharing.
Expérience positive: Beautiful arrangement which looked pretty much like the photo on the website. Delivery was right on time. I was relieved and my friend receiving it was happy. My only qualm was the upfront request to add a tip. If the staff is wonderful and hard working as described, then the management should pay the salary that their staff deserves.
Thank you for sharing your feedback. We actually just launched our new tip program as a feature now offered with our website platform. This is in no way expected or to replace our talented teams salary only an option for people who want to make a kind gesture. Happy to hear everything went well with the flower delivery!
Expérience négative: Paid 210$ for 12 multi coloured roses.. and there werent any Red roses in mix at all even tho the picture had Red roses. Also it was delivered to me from a shop in strathroy that could of gave me 2 dozen roses a bear and chocolates for the same price... Kind of feel a bit ripped off here. At least have the same roses that are in the picture for that crazy amount of money.
Hello, kindly reach out to us directly so we can discuss your order at 905-878-2881. Your comments above don't seem to reflect the pricing we offer although we are in the week of Valentine's and rose prices are slightly higher then usual during this time of year. We wouldn't want anyone to feel this way and would like to ensure this is looked into. Thank you
Expérience fantastique: My clients loved them! This flower shop is really good with deliveries and the arrangements are beautiful. It’s my go to shop.
Your positive experience means everything to us. Thank you for trusting us with your clients and deliveries.
Expérience fantastique: Have been ordering from Karen's for 10 plus years and they are my go to for flowers! Staff are always helpful and accommodating and try and help you pick out the perfect arrangement. Wheather over the phone or in person it is always a 10/10 service and product.
Thank you Jason, it is always a pleasure to serve you. See you again soon!
Expérience positive: We ordered a flower bouquet. Although it was delivered on time, I was disappointed with the overall quality. We specifically selected the deluxe option, but the bouquet was significantly below what was advertised. The picture really says it all. PS: The store reached out after my review and discussed options to make this right. They delivered a new bouquet that closely matched the advertised picture. I appreciate their responsiveness and willingness to address the issue. Their commitment to follow up and resolve concerns is valuable. A picture of the second delivery is attached.
Hello Parisa, thank you for taking my call earlier and glad we were able to discuss a resolution. As your friend only had sent you the one picture from the side we were unable to get a full idea of how different the flowers were. We will reach out to your friend shortly to get a new bouquet sent out. Thank you for your feedback.
Expérience fantastique: I bought flowers for my daughter for her birthday. She was going through relationship issues. I consulted with the female rep on the phone. Based on her advice we selected an arrangement. They were great flowers and picked up my daughter’s spirits.
Your review is appreciated. We understand relationship issues are difficult. Happy our team's guidance and flowers lifted your daughter's spirits.
Expérience fantastique: The flowers were beautiful and are lasting well. They were also delivered quickly which we appreciated.
Expérience fantastique: Great service and quality plant/ flowers. The driver waited 20 minutes at the front door to make sure my friend would receive her birthday flowers on time! This was incredible kind. I definitely recommend Karen's flowers
Expérience fantastique: Beautiful fresh flower arrangement. My sister loved them. She also commented that the delivery man was very courteous and professional. Also your web site is very easy to use.
Expérience fantastique: Simple process. Order delivered promptly. Delivery to this recipient can be challenging as it is a rural area. Weather and road conditions can be a reason for a number of florists to think it isn’t worth the trip. Not Karen’s, They did the order and delivered to a person so order was accepted and happily displayed in kitchen. Display was beautiful and was as promised. I’ll definitely use Karen’s again.
We sincerely value your trust in our rural delivery service. Thank you for recognizing our commitment to reaching all customers.
Expérience fantastique: Flowers were beautiful, balloon and truffles were perfect. Thank you for fulfilling my order professionally. I am glad I picked your store for my needs
Thank you for choosing us. We appreciate your kind words about our flowers, balloon, and truffles.
Expérience fantastique: Thank you for the beautiful floral arrangemnet made for my mother's funeral. Many people commented on how lovely it looked. I would definitely recommend you to my friends and family.
We greatly appreciate your trust during such a difficult time. Honored the arrangement brought comfort and beauty to honor your mother's memory.
Expérience fantastique: Wonderful flowers, wonderful delivery service. This was the second time I'd used your company. The previous time all went as expected and the arrangement was fabulous. This time the recipient was not home on the delivery date but the delivery person tried several times to reach her, finally succeeding but too late in the day. The recipient lives in a rural area over 80 km from the store location and this was after a major snowstorm. They agreed to deliver the following day which they did. The flowers were beautiful, virtually identical to the online photo and in excellent condition. I'm extremely pleased with your product and service and would definitely recommend to anyone.
We sincerely value your patience during the snowstorm delivery challenges. Thank you for recognizing our team's persistence and commitment.
Expérience négative: I ordered the flowers for my friend's Bday to be delivered, paid separate amount of $30 for delivery, tips on top; but the flowers were not delivered on designated day. After calling the shop the following day the flowers were found in a driver/s car and finally were delivered day later. Because it is very cold in Canada at the moment the flowers arrived frozen. Not exactly the level of service you expect from the professional business.
Hello, we are truly sorry that your birthday gift was delayed and arrived frozen. This is certainly not the professional experience you should expect from us. We take great care and pride in every arrangement from its initial design to final delivery in the recipients hands. We would like to look into exactly what happened with the driver and make this right for you immediately. Please give us a call at 905-878-2881 so we can assist you.
Expérience fantastique: Ordered flowers from SK for my brother in Toronto hospital. Wasn't sure on his exact room location. Flowers got there on time and as advertised
We are happy to hear the flowers reached your brother on time despite the room uncertainty.
Expérience positive: I've ordered from here a few times. Independent of whether I order ahead of time or last minute, the delivery always seems to come very late in the day. Given there is a $25 delivery fee, I would expect something a little better vs. best effort. I sent my mom flowers for her birthday this week and she didn't receive them until 630pm. Sort of missed the whole point of getting flowers on your birthday. The flowers were very nice though.
Expérience fantastique: Continue to have good service with Karen's flowers. I use the webpage and have no problems. Flowers are beautiful and last a long time.
Thank you for your wonderful feedback! We appreciate your continued trust in our service and beautiful flowers.
Expérience fantastique: Flowers delivered to my sister for her 65th birthday were absolutely gorgeous! My sister described the arrangement as “STUNNING!” This was the first time I ordered from Karen’s but it won’t be the last. Thank you for all your assistance! My sister texted me 2 photos of the arrangement & the flowers looked like they were just picked…
We are utterly delighted to hear your sister's arrangement was "STUNNING!" Thrilled you'll order again from Karen's.
Expérience fantastique: I ordered from abroad and they were very helpful despite problems with the payment, and the bouquet was beautiful (although it would be good if they sent a photo of what they delivered – I received it from the recipient). I do not know about value for price because I haven't lived in Canada for a while, but it seemed reasonable.
Thanks Andrew! Delighted our team helped with your international order. The bouquet was beautiful and reasonably priced.
Expérience fantastique: The phone was answered almost immediately. My request was accommodated and placing the order went very smoothly. I also asked to get a pic of my order as I wasn’t going to attend the event. I receive the pic and later while watching the funeral in line, I saw the arrangement. Karen’s are true to their word. Thank you again.
Thank you for trusting us during such an important time. We're honored to have provided the arrangement for this meaningful event.
Expérience fantastique: TLDR: I ordered delivery from them internationally. They allowed me to pleasantly surprise my grandparents on their birthday long-distance. The delivery was smooth and everything ordered was high quality and came as advertised. My experience ordering from them online was excellent. I would absolutely order from them again. Thank you, Karen's Flower Shop! Karen's came up in a search for florists that could deliver to my grandparent's area for a birthday surprise. A lot of the big online flower delivery sites sometimes seemed to have slightly cheaper prices or were offering quicker delivery times for when I was ordering, but they also had a good number of iffy reviews. I went with ordering from Karen's directly because they have generally good reviews, it felt like I'd be supporting a smaller more local shop, and they had a good selection of high quality locally sourced gifts to go with the flowers. Even though I am apparently geographically challenged and they were a little over an hour out from my grandparents... (sorry about that), the delivery went smoothly. My grandmother is still talking about the lovely surprise. She reports that the orchid was a gorgeous purple and was healthy with tons of flowers on it. The mylar balloon was high quality and still lasting fairly well after two weeks. And she said that the "pot of gold" treat basket was overflowing with good quality chocolate. She highlighted in particular that it had tons of Laura Secord chocolates and had chocolate covered popcorn, which it turns out is a favorite of hers that she hadn't had in a while. It also sounds like the delivery person who brought them the gifts was exceptionally kind and professional. My grandparents were very happy!
Thank you so much for your thoughtful review! We're so happy we could help you surprise your grandparents despite the distance. Thank you for choosing and supporting our local shop!
Expérience fantastique: I buy from Karen’s flower shop every year for special occasion. They are always consistently amazing. This time I tried a new surprise Pastel box, not knowing what to expect, but to no surprise it was beautiful! Highly recommend.
Expérience fantastique: I live in Canada and I sent flowers to my Mother from Karen’s Flower Shop in Brighton Michigan and they were exactly like the picture ! My Mom was so happy ! Thank you for making her feel special on her Birthday ! Highly recommend this florist !
Thank you for taking the time to share your wonderful experience! So happy we made your mother's birthday special.
Expérience fantastique: Website very user friendly. Order arrived on time. Flowers were in tight buds, so should last a long time. Would highly recommend to anyone looking for Hamilton Hospital delivery.
We are honored to hear about your positive experience with our user-friendly website and timely Hamilton Hospital delivery service.
Expérience fantastique: This was a gift for a special friend's birthday. I was shocked that it was delivered on time given the weather! Thank you so much! The arrangement of chocolates was beautiful and she loved it! Sorry I didn't keep the picture my friend sent - it was gorgeous ❤️
Expérience fantastique: Amazing service ( middle of a snow storm) and flowers were true to description! Highly recommend Karen’s Flower Shop
We are grateful for your trust during the storm! We're pleased the flowers met your expectations perfectly.
Expérience fantastique: This flower shop is an absolute gem. The customer service is beyond exceptional—kind, attentive, and genuinely invested in making sure everything is perfect. They took the time to listen, offered thoughtful suggestions, and went above and beyond my expectations. You can truly feel the care and passion behind everything they do. I wouldn’t go anywhere else and recommend them without hesitation!
Thank you for such a kind and thoughtful review. It truly means a lot to us, and we’re so grateful for your support and reccomendation!
Karen's Flower Shop Team
Expérience fantastique: Great selection for ordering and was very happy with the final product. It was also delivered on the date requested, even though it was during a terrible snow storm in Toronto! Would highly recommend.
Thank you for your kind words! We’re so glad you were happy with the arrangement and that we could deliver right on time, even in the snow. We truly appreciate the recommendation.
Expérience fantastique: Ordering by phone was a great experience. My friend said the flowers were beautiful. Everything went smoothly. I will shop at Karen’s again
We are so happy to provide a great ordering experience and beautiful flowers!
Karen's Flower Shop Team
Expérience fantastique: I purchased a bouquet online for my sister and she was thrilled. The bouquet was delivered on time and it was beautiful. I will definitely order from Karen’s again.
Thank you for sharing Janice, we look forward to helping you send beautiful flowers again soon!
Expérience fantastique: We are exceptionally happy with the service of Karen's Flower Shop. The flowers were lovely and the recipient was very pleased, which is the true test. It was very important to us to deal with a Canadian company. Thank you
Carolyn, Thank you for shopping local, we are so happy to provide beautiful flowers and excellent service!
Karen's Flower Shop Team
Expérience positive: This isn't the review I want to be giving. When I received the text message on the weekend to complete a review, I was thinking to myself I better not... But here we are, now I received an email for a review, and I feel like I should warn some people. FIrst. Karen's Flowers is not the issue. Their courier service, which I don't know the name of, is absolutely unacceptable. I ordered flowers via the phone on Tuesday January 20th, 2026 for delivery Friday afternoon. (They said Scarborough was afternoon delivery) Which was fine. These flowers were being delivered to a senior at 70 years old for their birthday. The courier showed up at 1030 at night which is completely unacceptable. I called Karen's flowers Saturday January 24th, just to confirm they were delivered since I hadn't been contacted that they were. They had to contact the courier company, and called me back to say the courier company needed to get a hold of the driver, and they would get back to me. Which I never heard from. Fast forward, I called back to let them know that they did in fact receive the flowers, it was at 1030 at night though, which was completely unacceptable. They woke up two 70 year olds to deliver the flowers. They were scared when someone came to their door that late at night. Obviously they can't leave the flowers outside. I get that, but this should have never happened. It should have been rescheduled. NOTE: since this is January, the weather was clear all day on Friday - there is no excuse that is acceptable to me that this happened. Karen's flowers asked if I "wanted something" or "what would I like to do" There's nothing that makes this right. I ordered from this company because I've had great experiences with them. But this was very disappointing, and there is plenty of flower shops that will continue to have my business, but I can't in good faith order from here for someone else. Disappointing for sure. Just a note for anyone wanting to send flowers. I should also add we sent $90 worth of fresh cut flowers. The order total was $130 with delivery. So it wasn't some cheap arrangement. Buyer be warned. I have also tried to write this objectively, from both sides to give a full picture.
Thank you for sharing your experience and for giving us the chance to make things right. We’re truly sorry we couldn’t meet your expectations with the delivery, and we completely understand your frustration. While the issue was with the courier, we take your feedback seriously and are addressing it to prevent this from happening again. We appreciate your past support and are sorry this experience was disappointing.
Karen's Flower Shop Team
Expérience fantastique: The website is very easy to use. There's a beautiful selection of arrangements. Communication was prompt. Two thumbs up! Thank-you, Karen's Flower Shop.
Thank you for the two thumbs up! We are thrilled to provide great service and an easy ordering experience!
Karen's Flower Shop Team
Expérience positive: While tried to order online the system kept rejecting my security code. After a 3rd attempt I gave up and called. The person on the phone was super helpful & nice. The flowers were gorgeous (thx) & delivered on date requested. The only disappointment was the card was missing. My sister ended up calling a few family members trying to find out who they were from. I will still order my flowers from Karen's.
Thank you so much for your kind words! We’re so glad you loved the flowers and that our team could help. We’re sorry for the confusion with the card, it’s placed under the address label, which can be easy to miss. We really appreciate your patience and look forward to helping you with your next order!
Expérience fantastique: I've used Karen's Flower Shop services twice so far and both recipients have sent gratitude and mentioned how lovely the plants and flowers were. Karen's is quick, reliable and responsive. I have them bookmarked for all future orders. Thanks to everyone who supported my orders. 5 glowing stars!
Thank you for your kind words! We’re so glad the flowers and plants were enjoyed, and we look forward to continuing to help with your future orders.
Expérience fantastique: I just wanted to Thank Karen’s florist and Megan for taking my order and for doing such an awesome job on my friends birthday bouquet that was delivered today . This is the second time I have used this florist - I will definitely be coming back .
Thank you so much for your kind words! We’re thrilled to hear your friend loved the bouquet, and we really appreciate your continued support. We look forward to helping with your future orders!
Expérience fantastique: Easy to order online, fast delivery and arrangements was beautiful and made the recipient very happy.
We are grateful for your kind words about our online ordering, fast delivery, and beautiful arrangements.
Expérience fantastique: Flowers were beautiful and the delivery was in the time frame I was given, even though there was a terrible snow storm that day. Much appreciated and will use this company again. Thanks very much!
We are thrilled to hear our beautiful flowers arrived on time despite the snowstorm. Your appreciation means everything to us.
Expérience fantastique: Karen’s Flower shop was exceptional deal with. Ordering was easy and the flowers arrived on time and they were spectacular!! Thanks so much we will use Karen’s again!
Thanks for your kind words. We appreciate your trust, Rod, and look forward to seeing you again soon.
Expérience fantastique: Exceptional service. Stunning flowers. Go all the way in delivery excellence. Know their customers. Why almond us are ever-loyal to exceptional local merchants. 5-stars. For ever and always. CLOH & IFC
Thank you for taking the time to share your loyalty. We appreciate customers like you who value exceptional service and stunning flowers.
Expérience fantastique: Great service, delivered flowers during à snowstorm. Called the order in from BC and delivery was compléted in the afternoon. Recommended to family. Much appreciated
We are elated to hear about your great service experience! Thank you for trusting us during the snowstorm.
Expérience fantastique: Ordered flowers for my friends birthday. My friend sent me a pic and the arrangement is gorgeous; a variety of gorgeous pink flowers. Thank you for making my friends birthday special!
We are honored to hear the pink flowers made your friend's birthday special. Thank you for trusting us!
Expérience fantastique: I orde red flowers online for my sister's bday with delivery. They arrived in perfect time and she loved them. If you need flowers in Paris Ontario Canada, go through Karen's Flower Shop. You will be more than satisfied.
Thank you for your review! We're delighted your sister loved her birthday flowers and the delivery was perfect timing.
Expérience fantastique: Karen’s Flower shop has been in Milton for as long as I can remember. The people who work there are extremely helpful and professional. Their flowers are always fresh and put together with care. I always have a special request, which they accommodate without question.
Thank you for sharing your wonderful feedback about our fresh flowers and helpful team accommodating your special requests!
Expérience fantastique: She was just about to close the store, and I truly appreciated her kindness in welcoming my partner and me anyway. Even though it was a slower service near closing time, she still accepted our order and helped us with the flowers. Great customer service and very understanding. Highly recommended!
Thank you for appreciating our kindness and understanding. We're grateful you experienced great customer service despite the late hour.
Expérience fantastique: We ordered flowers for a birthday surprise. The team was so communicative and helpful. We had a small hiccup with delivery as it was a more secure building and there was immediate communication to update us and great resolution I highly recommend- the flowers were stunning and the staff communication was amazing
Thank you for your wonderful feedback about our communication and stunning flowers. We're glad we resolved the delivery hiccup quickly.
Expérience positive: Great service!! Flowers look wilted and brown around the edges
Hello Pat, thank you for sharing some pictures of your arrangement. We are very sorry to hear this and would like to get this fixed for you. Kindly give us a call at 905-878-2881 to discuss about your order.
Thank you
Expérience fantastique: Flowers were exactly what I ordered! Delivered one day late because of snow storm but understandable and they told us in advance. I would definitely order from them again. Very professional
Thank you for taking the time to share your experience! We're delighted the flowers were exactly as ordered and appreciate your understanding.
Expérience positive: While the few flowers that were sent were pretty, the value was very disappointing. I felt like I could have picked a more abundant bouquet at a fancy grocers. Seriously, I paid over $100, plus expensive delivery and they also ask for a tip. So the quality was pretty, the value not so much.
Hello Barbara,
Thank you for your feedback. We are pleased to hear that you found the flowers themselves to be pretty. We take great pride in the quality of our blooms, which are hand-selected and professionally designed by our senior staff to ensure they last much longer than a typical grocery store bouquet. As a third-generation local business, our pricing reflects not just the flowers, but the specialized care, artistry, and the reliable delivery service we provide to our community. We understand that value is important, and we truly appreciate you choosing to support a small family shop over a large chain.
Please reach out to us directly at 905-878-2881 and we are happy to make this right for you and discuss your order.
Kind regards,
The team at Karen's Flower Shop
Expérience positive: Got a girlfriend upset so needed emergency flowers to hopefully not sleep on couch that night. Karen's flowers were super accommodating and fast. Ordered flowers at opening of store and my gf recieved them at her work by 3pm. Safe to say I didnt have to sleep on couch that night. Thanks Karen's flowers!!
We are overjoyed to hear we helped save your relationship! Thrilled our fast, accommodating service delivered perfect timing.
Expérience positive: I am editing my review to say that this business was quick to apologize for the lateness of their delivery driver, assuring me it was definitely not the norm and were kind enough to reimburse the delivery fee. They've also made some adjustments to their website to state more clearly that they DELIVER to Orangeville and aren't LOCATED in Orangeville. I maintain that the Google search does not make such a distinction and I'm hoping that will be rectified in the future. I'm going to start with the positive. The bouquet and chocolates that I sent to my sister-in-law on her 65th birthday were very much appreciated. She raved about how beautiful the roses were and how delicious the chocolate was. However, when I googled "Flower shops in Orangeville" this was the first business to pop up and in bold letters indicated it was in Orangeville. Obviously, it isn't...I learned a little too late. After the birthday bouquet $175, the chocolate $10, the tax $28 and the DELIVERY FEE of $30 the total came to $244. I don't live in Orangeville, nor Milton so I didn't realize I was not purchasing from a local flower shop. I ordered this bouquet 2 days before they were set to arrive. I had expected them to be there early in the day. They arrived closer to 7:45 pm. I called the shop around 5pm asking why they hadn't been delivered yet, knowing my SIL was home all day but was going out for dinner. I spoke to a very nice employee who assured me they would get there soon. I recognize that I was fooled and should have dug deeper, but I just didn't expect this from a business that had been around for years.
Hi Kim, it was a pleasure speaking with you earlier. Thank you for letting me explain how our delivery service works for Orangeville. While we don't have a physical location there, our drivers travel from our shop daily to ensure we can reach all our amazing customers in the surrounding communities.
Please accept our apologies once more for the delay with your delivery. Your feedback is incredibly helpful, and we are already reviewing our website with our developers to make sure our service areas are clearly communicated.
Warmly, The family at Karen's Flower Shop
Expérience négative: Be warned, very high price for what you get. This bouquet was $105 plus delivery fee of $30, tax and tip that feels mandatory, So $147. I usually go to a local florist and choose my flowers and they arrange them but there was an issue and they didn’t have a large variety. I googled local flower shops to the hospital where my mother was staying and Karens came up and had a lot of good reviews and so I thought I would try them. Turns out they just advertise so much that they come up for every city! I was so disappointed with the bouquet. It is nothing special and certainly not “designer”. They put these really nice photos up of the bouquets and then what you get looks nothing like it and is much smaller. I even sized up. I gave 2 stars because they were easy to order and actually did deliver them to her hospital room. Take photos of the bouquets you actually get!
Thank you for sharing your feedback with us. We’re so sorry to hear you were disappointed. Your satisfaction is of most important to us. We are always here to make sure you are 100% satisfied with your order, and we’d love the opportunity to speak with you and make this right. Please give us a call at 905-878-2881 to discuss it with us.
Expérience fantastique: I purchased from Winnipeg and was thoroughly pleased with the efficiency and plants I ordered. The recipients were extremely pleased too. Thank you.
Thank you for sharing! We're delighted the efficiency and plants exceeded expectations. Wonderful hearing recipients were extremely pleased too!
Expérience fantastique: Lovely flowers delivered without issue to my sister for her birthday. She loves them! Will definitely use Karen’s Flower Shop again!
Thank you for taking the time to share your experience. Delighted your sister loved her birthday flowers!
Expérience fantastique: Absolutely love Karen’s. Been ordering flowers there for years. Amazing service, beautiful arrangements and overly helpful. Thank you for everything.
Thank you so much, it is always a pleasure creating arrangements for you. Thank you for your support!
Expérience fantastique: Placed order online and confirmed by phone with friendly attentive staff. Excellent same day service. Beautiful arrangement delivered within a few hours all the way across the GTA to Richmond Hill. 5/5
Thank you for your wonderful feedback about our same day service and beautiful arrangement delivery to Richmond Hill.
Expérience fantastique: It was really easy to place the order online, and the flowers my sister received were fresh, beautiful and delivered the very same day as requested.
Thank you for your wonderful feedback! We're thrilled the online ordering was easy and your sister loved the fresh, beautiful same-day flowers.
Expérience fantastique: Second time I ordered here and both gorgeous! Thank you!
Thank you for your wonderful feedback! We're thrilled both orders were gorgeous. Your continued trust means everything to us!
Expérience fantastique: I called to arrange for a floral arrangement to be delivered to my sister in Toronto. I was impressed with the employee who answered my call. She had the arrangement I wanted and took all information correctly. My sister was delighted with her birthday surprise.
Thank you for your kind words! We’re so glad our team could help you create the perfect birthday surprise, and that your sister loved her arrangement. It means a lot to us to hear about experiences like yours!
Karen's Flower Shop Team
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