Ladybug Floral

2220 Bowen Rd #18, V9S 1H9, Nanaimo

Welcome to Ladybug Floral, a charming floral shop nestled in the heart of Nanaimo, where passion for flowers meets family tradition. As a local, family-owned business, we pride ourselves on providing fresh, high-quality flower arrangements for every occasion.

Our dedicated team specializes in crafting custom floral designs, ensuring that each arrangement is uniquely tailored to convey your heartfelt sentiments. From stunning wedding bouquets to elegant sympathy arrangements, we have all your floral needs covered. Celebrate birthdays, anniversaries, or just because moments with our beautiful selections that are sure to delight.

At Ladybug Floral, we believe in making the beauty of fresh flowers accessible every day. With our same-day delivery service and commitment to freshness, we take great care to ensure your flowers arrive stunning and on time. Reach out to us or visit our shop to explore our extensive range of bouquets, gift baskets, and seasonal specials.

Experience the joy of flowers with Ladybug Floral – where every arrangement tells a story!

Opening hours

  • sunday: (closed)
  • monday: 9h-17h
  • tuesday: 9h-17h
  • wednesday: 9h-17h
  • thursday: 9h-17h
  • friday: (closed)
  • saturday: 10h-16h

Our comment from Flowerspedia about Ladybug Floral:

Exceptional Floral Design and Artistry

Ladybug Floral has established itself as a premier destination for those seeking high-quality, artistic floral arrangements in Nanaimo. The shop is renowned for its creative approach, where skilled designers craft unique bouquets that often exceed customer expectations. Whether it is a simple stem or a complex wedding centerpiece, the staff demonstrates exceptional talent, paying close attention to color palettes, texture, and overall shape. Many clients have expressed being blown away by the extravagance and beauty of the designs, noting that photographs rarely do the flowers justice. The team is also praised for their willingness to execute custom requests, from themed arrangements for surgeries to specific color schemes requested by distant relatives.

  • Custom Creations: The designers offer complete creative freedom or work closely with clients to bring specific visions to life.
  • Artistic Quality: Bouquets are described as "works of floral art," featuring tasteful color combinations and fresh, high-grade specimens.
  • Special Occasions: Expert handling of weddings, funerals, and major celebrations with stunning large-scale arrangements.

Unmatched Freshness and Longevity

A standout feature of this florist is the exceptional condition of their flowers, which many customers report lasting for weeks. This longevity is attributed to rigorous quality control and the business practice of donating older blooms to care facilities, ensuring that only the freshest stems are sold to customers. Recipients frequently comment on the vibrant, healthy appearance of the flowers and their impressive lifespan, whether it is a birthday bouquet or a sympathy arrangement. This commitment to freshness ensures that the gift remains beautiful for a significant period, providing lasting joy to the recipient.

  • Peak Freshness: Strict selection processes ensure that every stem is in optimal condition upon delivery.
  • Long-Lasting Bouquets: Customers consistently report that flowers remain fresh and vibrant for two weeks or more.
  • Healthy Plants: In addition to cut flowers, the shop offers a selection of healthy houseplants and orchids.

Reliable Service and Flexible Delivery

Ladybug Floral is highly regarded for its dependable and customer-centric service. The team goes above and beyond to ensure timely deliveries, even accommodating last-minute orders and same-day requests when calls are placed before the afternoon cutoff. They are known for their proactive communication, often calling recipients to coordinate delivery times and ensuring someone is present to receive the gift. This attention to detail makes them a trusted choice for customers ordering from out of province or even internationally, providing peace of mind that the flowers will arrive as specified.

  • Same-Day Delivery: Available for orders placed before 2:00 PM, perfect for last-minute surprises.
  • Proactive Communication: Staff contact recipients to confirm availability and delivery windows.
  • Nationwide Reach: Trusted by customers across Canada and beyond for reliable shipping.

Warm, Knowledgeable, and Local Staff

The atmosphere at Ladybug Floral is defined by the genuine warmth and expertise of its team. As a family-owned business, the owners and staff treat every customer like family, offering friendly advice and personalized assistance. Customers frequently praise the staff's patience and willingness to guide those who are not flower experts, helping them choose the perfect arrangement for their budget and occasion. This personal touch, combined with their local roots, creates a welcoming environment where clients feel valued and well-cared for.

Ladybug Floral: Reviews

4.8/5 (124 Reviews)

Reviews are the opinions of their authors. We do not verify that the author was a customer.

Las opiniones más recientes en Google

4,8 out of 5 from 124 reviews

Linda Sutton Published on Google

Negative experience: Shopped here before with no problems. Tried to place a Mother’s Day order. After I put in my credit card info a disclaimer popped up and said due to the high volume of orders I could only order designers choice also delivery only guaranteed by Monday. If you agree to these terms then proceed. I didn’t agree to the terms and left the page. Later I noticed a charge on my credit card for the flowers after I purchased elsewhere. I phoned the shop and explained the situation. She said she will investigate and call me back. When she called me back she said they don’t normally give refunds. She was extremely rude and said she will be charging me $20 for the inconvenience. She actually charged me $28. Very poor business practices. Tip for anyone wanting flowers. I went through instacart and purchased four dozen roses from Costco and had them delivered in an hour. Will never go through this florist again. She wasn’t disappointed. In fact she was over the moon. And this is the reason small businesses go out of business due to poor customer service. Asking for a refund due to unclear instructions is in no way threatening.

Ladybug Floral
Ladybug Floral

Hi Linda,

We’re so sorry you feel this way, but the empty threats we received on the phone will not be tolerated nor the claims that we charged your credit card without your consent. We have a very high volume of orders that come through the shop on a holiday and it’s not our fault that you waited until the last minute to order flowers for your mom. It’s a shame to know you’d rather support a big box store than a small local business.

We did everything you asked for, yet you still proceeded to leave us a bad review. Your incompetence to use the internet has no bearing on us whatsoever. You had threatened to call your credit card company after we had told you we have a strict no refund policy. The fee ($25 plus tax) we kept was to cover the cost of paying for a refund on our terminal and the time it took our staff to build the arrangement you clearly didn’t want. We draw the line at being portrayed as a unreputable shop and just because we work in retail doesn’t mean we have to tolerate harassment from a customer. It seems like more and more people these days are leaving false statements after their needs aren’t met to *their* standards. Reviews like this are very detrimental to small business, so I encourage the consumer to read all responses, as there’s always two-sides to every story!

Jeanne Fahlman Published on Google

Fantastic experience: Absolutely the most beautiful bouquet I have received in a very long time! Just gorgeous. Our new family florist for sure!

Katelin Wyness Published on Google

Fantastic experience: I have used Ladybug for flowers on a number of occasions and always been thrilled with the quality and service I have received. Their arrangements are beautiful and their staff are knowledgeable and helpful. Will definitely be back!

Carling Myburgh Published on Google

Negative experience: I picked Ladybug Floral because of the high reviews but unfortunately the flowers were very underwhelming. I paid a total $100 to have their $75 (before taxes) arrangement delivered. For that price I expected a lot more. They didn't even knock at the door when it was delivered. I thought for that amount I would get something a lot nicer than grocery store flowers but I could have gotten something very similar for a third of the price from Quality Foods or Country Grocer. Judging from the other reviews I'm guessing this was a once off? Sorry, Ladybug.

Marissa Barkworth Published on Google

Fantastic experience: I ordered my mom some flowers from Ladybug floral, and I was so impressed! I live on the mainland so I didnt know what to expect. I gave them the colours, flowers and my budget, and told them to be creative from there. They gave her one of the most extravagant bouquets of flowers I have seen. Mom was very pleasantly surprised! Thank you! She said “you know I’m not good with technology but please leave them a 5 star review for me” :) Thanks again!

Leave your review about Ladybug Floral:

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Reviews are checked before they are published. We do not publish reviews containing insults, accusations of criminal conduct or references to specific individuals. We also do not verify that the author was a customer.

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