Catkin & Pussywillow Artisan Florist, Winchester
Located in the heart of Hampshire, Catkin & Pussywillow is your go-to florist for stunning artisan bouquets and unique floral designs. Open six days a week at Winchester station, we offer a broad selection of bouquets, houseplants, home goods, and gifts, many of which are available for online ordering with nationwide delivery.
We specialize in creating floral arrangements that capture the essence of significant moments, such as weddings, funerals, and special events. Our artisan approach ensures that each creation is unique and crafted with care.
We also host floral workshops that invite participants to explore their creativity in a welcoming environment. From complete beginners to seasoned pros, everyone is welcome to enjoy the art of flower arranging.
Come visit us or get in touch to design the perfect bouquet for any occasion.
Opening hours
- sunday: (closed)
- monday: (closed)
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: 9h-17h
Our comment from Flowerspedia about Catkin & Pussywillow Artisan Florist, Winchester:
Artisan Floral Design and Bespoke Creations
Catkin & Pussywillow Artisan Florist in Winchester is widely celebrated for its artistic approach to floral design, offering arrangements that go far beyond standard bouquets. Customers frequently praise the shop for creating stunning, unique compositions that utilize a beautiful mix of colors, textures, and architectural elements. Whether it is a vibrant bouquet for a birthday or a sophisticated funeral tribute, the florists are noted for their ability to translate a customer's vision into a "work of art," often receiving compliments on how the arrangements stand out from typical high-street offerings.
Exceptional Wedding and Event Services
The florist has earned a strong reputation for handling high-stakes events, particularly weddings. Many clients highlight the team's professionalism and creativity in designing wedding flowers, including bridal bouquets, buttonholes, and table displays. The staff is often commended for being responsive, easy to work with, and capable of delivering cost-effective solutions without compromising on beauty. Several reviews mention that the floral displays lasted remarkably long, often staying fresh for over two weeks after the event, which added lasting value to the celebration.
Quality, Freshness, and Longevity
A key strength frequently mentioned by loyal customers is the exceptional quality and freshness of the flowers. Many clients note that the blooms have a longer vase life compared to other local options, with some arrangements remaining vibrant for days or even weeks. The shop offers a wide variety of fresh cut flowers, seasonal plants, and even dried flower options, ensuring there is something suitable for every taste and occasion. The attention to detail in the preparation and arrangement is often described as "faultless" by repeat customers.
- Artistic Bouquets: Unique, textured, and vibrant arrangements tailored to personal style.
- Event Floristry: Comprehensive services for weddings and funerals, including custom designs and on-site consultation.
- Long-lasting Freshness: High-quality blooms known for their longevity and vibrant appearance.
- Wide Selection: A diverse range of fresh flowers, indoor plants, wreaths, and dried floral products.
Reliable Service and Customer Care
While experiences can vary, the majority of reviews reflect a highly positive service experience. The team is often described as helpful, knowledgeable, and friendly, providing excellent advice on flower care and selection. They are praised for their flexibility, such as accommodating last-minute orders for funerals or birthdays, and for their efficient delivery services. Many clients express their loyalty, stating they have been ordering from Catkin & Pussywillow for years and continue to recommend the florist for its reliability and beautiful results.
Catkin & Pussywillow Artisan Florist, Winchester: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Las opiniones más recientes en Google
4,0 out of 5 from 75 reviews
Fantastic experience: My husband and I used Catkin & Pussywillow for our wedding flowers and they turned out so beautifully & smelt amazing . The staff in store were so sweet and patient with our questions, and made collecting our flowers so easy. Would definitely recommend.
Fantastic experience: Always amazing and lovely. Used them for years. Will be going back this week x
Fantastic experience: Honestly such a lovely Vibrant bouquet from Catkin and Pussywillow. The flowers were stunning and super fresh—couldn't be happier with them. Highly recommend if you need something beautiful for your Mrs, she loved it!
Negative experience: Never again!!! What an absolute shamble! I went to pick up the £45 flowers my son bought for his girlfriend to celebrate a very special evening. The flowers were not ready when I got there. They said he hadn’t called back to confirm the date! I checked with him and he absolutely did. No problem! They said they would do them right away except that they didn’t have enough roses but not to worry because they were bigger (she meant older, about to die!). She didn’t offer extra flowers to make up for the missing amount of roses. Gave me the most boring brown paper bag. I asked for a bow and she put the thinnest black string on the bouquet!!!! What an absolute joke. I was embarrassed for my son giving those flowers to his girlfriend!!! Tesco would have done a much better job for £10!!! I was so mad I couldn’t talk!!!!! I rushed to another florist in Chandlers Ford and begged for help. The lady told me the roses were old, was gobsmacked they were not in water and said the packaging should have been part of the service!!!! For £10 she sorted them out for me!!! And look at the difference! Your customer service today was appalling!!!!! The bow you offered me was a slap in the face. You clearly could tell I was terribly unhappy with the service we paid for and did not receive!!! Never again!!!! Please see the first two pictures for the bouquet as it was given to me. Pay attention to the fabulous bow!!!! What a joke. And then see the flowers once revamped by the florist in Chandler’s Ford!!!! To say I am mad is not even close to describing how I feel. Your lack of customer service was rude. I couldn’t help wondering if I had been brushed off because I am French. Let’s hope not.
Hello Xoxo,
Thank you for your feedback. I’m sorry you were unhappy, but we do wish to clarify several points.
This bouquet was not £45 it was £30 and is one of our posy sizes not a bouquet. The gentleman placing the order had been informed that this would be wrapped in brown paper and offered a water bubble on the bottom, to which he declined and was happy with the brown paper only. I can confirm this if you need with our security footage.
The roses provided were fresh and stored correctly; they were a mix of yesterday and today’s delivery not old or near the end of life, they were however a different variety (much bigger headed and more expensive) to the ones I showed the customer originally, as this order was pushed back a week which is why there were 6 instead of 8. The bouquet contained the correct value of flowers, and the packaging you received is our standard presentation for that style and was discussed with the customer as mentioned above.
We apologise for the flowers not being ready for your collection there was a miscommunication as the customer had changed the date of the order. We accept responsibility for this, however it was not a long wait as our florists made it up immediately for you so your wait was around 5-10 minutes. I understand this is frustrating but once we realised the mistake we prioritised your order.
You also requested an additional bow, we used raffia which is our standard for a free bow, we did express that our ribbons are extra as we don’t use polyribbon we only have satin or velvet. I understand the bouquet was not to your personal taste, but none of this was due to poor service or very importantly not due to your nationality. We treat all customers with the same care and respect.
If you had expressed any of these concerns in the shop on your collection we would of made amendments or taken payment for bigger bow or wrapping which we charge at £5.
Regards,
The Catkin & Pussywillow Team
Fantastic experience: Helped me pick something out for a friend and went above and beyond to deliver it!
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