Bartz Viviano Flowers & Gifts
Information about Bartz Viviano Flowers & Gifts
Opening hours
- sunday: 10h-14h
- monday: 8h-19h
- tuesday: 8h-19h
- wednesday: 8h-19h
- thursday: 8h-19h
- friday: 8h-19h
- saturday: 8h-18h
Bartz Viviano Flowers & Gifts is a full-service florist located in Toledo, renowned for spreading happiness with beautiful flowers since 1964. We offer a wide selection of fresh flowers, unique arrangements, and gift baskets that can be delivered seven days a week, and we even accept last-minute orders!
Visit our lovely boutique section to explore gifts from renowned brands like Kate Spade and Voluspa, as well as charming Jellycat plush toys and much more. Our commitment to quality and attention to detail sets us apart as the best in providing floral arrangements for everyday occasions and special events alike.
Additionally, we pride ourselves on being the top wedding florist in the area. We invite you to schedule an appointment with our talented wedding team, ready to create stunning floral displays tailored to your theme and budget, ensuring a personalized service that will make your special day unforgettable.
Whether you're in Toledo or nearby cities, we offer delivery within a 30-mile radius. Trust us to deliver flowers, plants, and gift baskets right to your door. Discover why generations of customers choose Bartz Viviano as their go-to florist!
Our comment from Flowerspedia about Bartz Viviano Flowers & Gifts:
Bartz Viviano Flowers & Gifts stands out as a beloved floral destination for the community, known for its exceptional customer service and stunning arrangements. Many customers describe their experiences as delightful, with one user stating, 'After living in Toledo for 7 years, I finally found my happy place.' The staff, especially Amanda and Tammy, have been praised for their attentiveness and willingness to go above and beyond to meet customer needs, often making personal touches to each floral arrangement.
The shop offers an incredible selection of flowers and gifts, catering to any occasion, from weddings to thoughtful gestures for loved ones. Customers have commended Bartz Viviano for their beautiful floral designs, stating that they have consistently delivered arrangements that exceeded expectations.
Highlights of Bartz Viviano include:
- Outstanding Customer Service: Staff members are noted for their friendliness and willingness to help, ensuring a pleasant shopping experience.
- Beautiful Floral Arrangements: Many reviews highlight the artistic and elegant nature of the floral designs, perfect for weddings and other special events.
- Diverse Gift Selection: In addition to flowers, the shop offers a wide range of unique gifts that make it a go-to place for customers.
Overall, Bartz Viviano Flowers & Gifts has established itself as a top choice for floral arrangements and gifts, with a loyal customer base that appreciates the quality and care that goes into each purchase.
Bartz Viviano Flowers & Gifts: Reviews
Fantastic experience: After living in Toledo for 7 years, I finally found my happy place. Beautiful gifts. Excellent service. I love everything. Thank you.
Fantastic experience: I believe her name was Tammy but she was so nice that when she didn't find what I wanted in the showroom she went back and looked in their warehouse for me. They did find what I was looking for the girls were very sweet when they were checking me out they wrapped my blanket even though they didn't really have something for that they made it pretty it was exceptional service. There is a reason this Bartz's location has been around for so long.
Negative experience: I have been a customer for over 30 years and there has been a noticeable decline in the product volume and details however more importantly they have added charges that management states is needed for delivery efficiency. I should not have pay for what l can tell is an internal operations issue. It’s time to find another vendor
Thank you for taking the time to share your feedback and for being a loyal customer for more than 30 years. We truly appreciate the trust you’ve placed in us over the decades.
I did want to provide some clarification regarding the delivery charge you mentioned. For this order, an early delivery with a guaranteed time window was requested. When a specific delivery time is required, there is an additional fee associated with that service. This is not an internal operations issue, but rather a charge tied directly to ensuring a driver is scheduled to meet a guaranteed delivery window.
I have also personally reviewed your past orders, which we are very grateful for, and can confidently say that each arrangement has been designed beautifully and to its full value. We take great pride in the quality, volume, and detail of our work, and we would never knowingly send something out that does not meet our standards.
We’re genuinely sorry to hear that this experience left you feeling disappointed, and we would welcome the opportunity to speak with you directly if you’d like to discuss this further.
Fantastic experience: The floral arrangements for the Brown Honda Grand Opening were absolutely stunning! Everything was perfectly blue and white, elegant, and beautifully designed. The flowers added a fresh, polished touch to the event and tied the whole space together. Amanda was wonderful to work with and she and her husband set everything up perfectly! Wish I would've taken more pictures. Highly recommend for any grand opening or large scale event!
Fantastic experience: I had a wonderful experience at Bartz Viviano Flower Shop thanks to Anne-Marie. She was very helpful, kind, and genuinely sweet from start to finish. Her customer service was excellent and she made the whole experience easy and pleasant. You can tell she truly cares about her customers. I’ll definitely be back and would highly recommend this shop.
Fantastic experience: Ordered 12/17 and somehow these flowers are more consistent than the person who bought them as of 12/31.
Fantastic experience: “WOW! So many incredible options to choose from, seamless ordering, and the flowers are absolutely gorgeous. Bartz Viviano exceeded all expectations—highly recommend!”
Fantastic experience: Beautiful arrangements good prices
Negative experience: I was very upset when I was browsing the store while I was waiting for my flower order. What I saw stunned me and disgusted me. They had these sacrilegious candle display in the back of their store. I let them know how I felt, but they just brushed me off. They were candles with various music artists such as lady gaga and other made to look like religious candles. Like the passion of Christ. I will try to include a few images
Hi Christine — thank you for sharing your thoughts. We’re genuinely sorry our pop-culture candle display didn’t meet your spiritual expectations. The good news? You’re free not to buy them.
We’re a flower and gift shop, not a religious establishment, and our products don’t have to align with anyone’s personal beliefs to exist. We curate items we find creative, funny, or meaningful — and we respect that not everyone will see it that way.
That said, a two-star review over a candle hurts small businesses far more than it helps anyone’s soul. We’re here to spread joy (and great floral design), not controversy.
Wishing you brighter days — and maybe next time, a bouquet instead of a sermon.
Fantastic experience: Did all my wedding flowers and rose crowns it was absolutely beautiful.
Fantastic experience: Bartz did an absolutely amazing job for our wedding! My bouquet was stunning and everything I dreamed of. Amanda was so great to work with and made the whole process so easy!
Negative experience: Secor location customer service thumbs down. I placed an order for delivery two weeks in advance over $100 paid for express delivery which means before 12 PM never received anything I call get hung up on and they avoid my calls for the next 30 minutes. Finally speak to management Tammy who goes to question me and not her worker. Very disappointed.!!!!!!
Negative experience: I generally understand that issues can arise, especially when working through third-party services and not directly with the local business, and I try to be patient when things don't go as planned. However, I was extremely disappointed with how a staff member named Katie handled a situation regarding an order that was expected to be delivered today. Rather than offering assistance or a professional explanation, Katie spoke to me in a rude and dismissive manner. In the middle of our conversation, she abruptly hung up the phone after sensing my frustration. What made the situation worse was that, moments earlier, she had assured me the delivery would be re-attempted the following day, only for the order to be canceled entirely after she ended the call without notice. I learned of the order being cancelled by another member who attempted to assist me. This felt like a petty move by Katie that was done out of retaliation after hanging up on me. This experience was both frustrating and unacceptable. Professionalism and respectful communication are the minimum expectations when dealing with customers, especially in situations that require resolution. I hope the owner takes this feedback seriously and addresses the behavior appropriately.
Fantastic experience: They were great! JC was wonderful. She listened to what the brides wanted and they totally understood the assignment! Thanks!
Fantastic experience: I am so so happy I used Bartz Viviano for my wedding florals- they were beyond STUNNING!! From start to finish, working with Amanda and her staff was a dream come true. They made my vision come to life and friends & family are still talking about my gorgeous wedding flowers months later! I will never use another flower shop, ever!
Fantastic experience: I cannot say enough wonderful things about Bartz Viviano Flowers—they absolutely nailed every floral detail of our wedding day! From the very beginning, I had the pleasure of working with Corrin Jacobs, and she was nothing short of amazing. She took every vision I had, no matter how vague or specific, and brought it to life in the most beautiful, thoughtful way. Corrin was so patient, kind, and truly collaborative throughout the entire process. She listened to my ideas, helped refine them, and offered creative suggestions that elevated everything beyond what I could have imagined. Whether it was the bouquets, centerpieces, ceremony arch, or the little touches in between—every arrangement was pure perfection. When the flowers arrived on the big day, I was blown away. My bouquet was exactly what I pictured (if not better), the bridesmaids’ florals were stunning, and the reception space looked like something out of a magazine. The color palette, the texture, the balance of soft romance and modern elegance—it was all flawlessly executed. You can truly see the care and talent behind every stem. Bartz Viviano is top-tier, and working with Corrin made the experience so easy and enjoyable. If you’re looking for a florist who can make your floral dreams come true with warmth, creativity, and total professionalism, look no further. I’m so grateful to Corrin and the whole Bartz Viviano team for making our day that much more magical. ✨
Fantastic experience: Ordered flower delivery for my mom for mother's day. The flowers arrived on time and everyone was really kind and easy to work with!
Negative experience: I would give ZERO stars if I could. SUPER disappointed with the Mother’s Day arrangement from here!!! What I paid for isn’t anywhere close to what was delivered! The floral arrangement is about 1/4 the size and quantity of flowers that I paid for and that the picture online shows. And when I called them, they placed the blame elsewhere. (No accountability from them.) I paid just under $70 for an arrangement that looks like I paid $15. Arrangement my mother received had only TWO pink roses, FOUR carnations, and 6 itty bitty tiny roses. HUGE difference from online pic. See the 2 pictures I posted: what the arrangement should be versus what my mother received. I think I got ripped off, big time. I would NOT recommend this florist!
We totally understand being upset if an arrangement didn’t meet your expectations—Mother’s Day is important. But to be clear, you didn't place your order with us. You placed it through Teleflora, a third-party service that takes a significant cut before sending the order to any florist. That means we were working with far less than what you actually paid—because they kept a chunk for themselves.
So while we’re getting blamed, the reality is we didn’t set the price or collect your payment—Teleflora did. If you had ordered directly through Bartz Viviano, you would have received something much closer to the image you saw online, and we’d be fully accountable for it.
Reviews like this hurt small businesses, especially when the blame is misplaced. We work incredibly hard to deliver beautiful arrangements and great service. If you had ordered from us directly, we would’ve made it right—because we always stand by our work.
Next time, skip the middleman and shop local. You’ll get better flowers, better service, and less frustration all around. :)
Fantastic experience: Ordered flowers for mother's day gift and had last minute changes. The customer service rep was able to fix my mistake when ordering and get my Mom her flowers. She really saved the day, great customer service and I will be using this store for all my flowers needs in Toledo!
Thank you so so much for your review!
Fantastic experience: Made me this beautiful bouquet for a friend in mourning in under 30 minutes. Very polite and helpful
Thank you so much for the review <3
Fantastic experience: Great service, good people. And the flowers are worth the money.
Thank you, Chuck!
Fantastic experience: Great service and filled my requests for flowers at my budget. Flowers looked amazing
Negative experience: Typically great quality, I was always adamant about my flowers coming from here because they last way longer and I find it more worth it than to buy grocery store ones that need replaced every week. My boyfriend got me this beautiful arrangement on 3/18, well the first pic was taken on 3/23 of the roses wilted and the BUDS of the lilies dead. The second pic was on 3/28 and they’re completely dead. This was a 200 something dollar arrangement completely dead within 10 days. I called on 3/29 when I finally got some time (usually any time I do have is later in the day when they’re closed so it took me some time to get around to calling) looking for some type of replacement, refund, credit? Literally anything because I love Bartz and the quality is never like this. I was told on the phone I would’ve had to call by 3/25 for replacement and MAYBE if I took the time stamped picture up to the store they could do something for me? I am a busy person I don’t have time for a MAYBE especially cause if they still couldn’t help me I’d be even more irate. So hopefully these time stamped photos under this review will catch their attention and I can get compensated in some way. I’m very disappointed. Side note: I was very respectful over the phone and I’m not trying to be nasty in this review either, I just want the matter to be corrected in some way and so far I’ve pretty much just gotten a “sorry we can’t help you.” This is all very absurd to me. I’ve always received great quality and customer service here prior. EDIT as response to the owners response, Ive worked at a greenhouse I know all about caring for flowers. I shouldn’t have had to replenish the water after FIVE days. I have a full time job, school, and children so I called on the weekend when I had the time. Obviously when only 5 days after they started wilting and that gave me a 2 day span to call in that sense. Thanks for all your help and passive aggressive suggestions rather than fixing the manner though, very professional.
Hi Alexia - Thanks for taking the time to share your experience. We’re genuinely sorry to hear that this arrangement didn’t meet your expectations — especially since you’ve had positive experiences with us in the past.
That said, we do need to clarify a few important points. Like most florists, we have a clear 7-day window for reporting any product concerns. You reached out 11 days after delivery, well beyond the timeframe where we’re able to assess the issue or offer a resolution.
We also reviewed the photos you referenced, and it’s clear the water in the vase was not changed or replenished. Flowers — especially roses and lilies — require proper hydration to last. Even the highest quality blooms will wilt quickly without basic care. Our guarantee only applies when care instructions are followed.
You mentioned not having time to call — but we are open Monday through Friday from 8AM to 7PM, and open on weekends as well. With that availability, it's hard to believe there wasn’t a moment during the 10-day span to give us a call if this was truly a priority.
We absolutely value feedback — but we are not in the business of being bullied by negative reviews into issuing refunds or replacements for items that haven’t been properly cared for. That’s not fair to our business, and it’s not fair to the many customers who treat our team with kindness and follow the guidelines we provide.
Please remember — we are a small, local business. Reviews carry weight, and when they’re used to pressure us into providing free product or compensation outside our policy, it genuinely hurts our team and our ability to continue serving the community with the high-quality flowers you’ve come to expect.
We’re always happy to help when something goes wrong and it’s brought to our attention in a timely manner. We hope to have the opportunity to serve you again under better circumstances.
Fantastic experience: Ordered flowers for my mom last minute since other plans fell through. They came through, delivered promptly, and my mom says they’re smelling up whole apartment (in a good way.) fresh and fast. Thanks!
Fantastic experience: I don’t live in Ohio, but I ordered a Jellycat to be shipped to me. They were very fast with the shipping! The Jellycat was packaged with care. I’ll definitely be telling my friends who are looking for Jellycats to check out this shop! Thank you again!
Hi Michelle! Thanks so much for the kind review. You can also shop our Jellycat on our e-commerce site, harleylilac.com!
Fantastic experience: My niece and I were lured in by the sign that read "biggest selection of jelly cats in town. " I think stock was a little low since Christmas wasn't to long ago, but we both still found a buddy we couldn't live without. I'm sure we'll be back as we also had our eyes on some plants and there was a great selection.
Hi!! Thank you so much for the great review! We were definitely depleted after Christmas but getting more in each day. We will have new items coming each month too!
Fantastic experience: I have been shopping at Bartz for over 30 years. The quality has always been great. However I live out of town now, and I wanted a small arrangement sent to my mother, a red poinsettia. They sent white instead. When I called they said they could pick up the white poinsettia, and replace with the red. After careful thought, and good business sense, I felt they should have delivered the red that I ordered, instead of taking the white poinsettia back, just an act of kindness and just business sense. 12/6/2024 Thanks Bartz for your responding to my review, and rectifying the matter! Thanks again for being BFE Best florist ever!!
Fantastic experience: The day came, and we knew it was coming soon, but the reality of it coming was the most difficult to accept. Reality came that Sunday morning, and sorrowfully, the storm rolled in because she had passed three days before her birthday. The Family of Margie Ann Williams would like to convey our appreciation for the professionalism and compassion bestowed upon us during this bereavement. It was exceptionally challenging to find the perfect balance of white florals with a touch of gold, our Momma’s favorite color. When one thinks of gold, as a Christian, it reminds one of the strength and omnipresence of the Lord. This color, which she loved so dearly, was not just a color to her but a symbol of her light that showed brightly that final day at sunrise. You captured the essence of the vision perfectly and synthesized it stunningly with the funeral home arrangements. The floral sprays accented her final presentation beautifully since our Momma was more precious than gold to us. We extend our heartfelt thanks to JC and the Secor Branch Bartz Viviano Florists for your patience, kindness, and professionalism during our sorrowful time. You reminded me each time that everything would be okay every time I called adding or editing for maximum perfectionism. Your warm smiles and calming reassurances were like a balm to our grieving hearts, providing comfort in the midst of our sorrow. Thank you for elevating the florals that subtly fragmented and delicately accented the room while adding to the deeper overall purposefulness. Your kindness and professionalism will never be forgotten. With gratitude and deep appreciation. The Family of Margie Ann Williams
Thank you for your kind and heartfelt review. We are honored to have played a part in creating a meaningful tribute during such a difficult time. Knowing that our floral arrangements brought comfort and captured your vision is deeply humbling.
Negative experience: Bartz was what Teleflora used when I tried to send my mom flowers. When I called to tell them what they sent wasn’t what I hoped, they put me on hold and then they said it was Teleflora’s fault, as if they don’t put the actual arrangement together. No apology, no kindness. Photo of what I thought I ordered and photo of what was actually sent. I’m cancelling my credit card payment and telling Teleflora to never deal with this local florist again. Do not recommend.
Hi Grace -
Thank you for taking the time to share your experience. We’re genuinely sorry to hear that your expectations weren’t met, and we truly regret that the situation left you feeling dissatisfied.
To clarify, when orders are placed through wire services like Teleflora, they take a significant portion of the total amount as fees, leaving the filling florist with limited resources to create the arrangement. Unfortunately, this often leads to challenges in meeting the exact specifications shown online. Additionally, the wire service typically handles customer service issues directly, which can sometimes lead to misunderstandings.
For future orders, we encourage you to contact local florists directly. Not only will this ensure you receive the best value for your money, but it also allows you to communicate your vision more clearly with the team creating your arrangement.
We’re always happy to assist and would love the opportunity to restore your confidence in our services. Please feel free to reach out to us directly at 419-474-1600, and we’ll do everything we can to make this right.
Negative experience: I AM STUNNED THESE PEOPLE ARE EVEN IN BUSINESS! WAITING FOR FLOWERS FOR DAYS, they keep telling someone they are on truck, then today the truck driver isn't in. Don't bother with these people **NOT A FAKE RVW - I have emailed the owner from my address, it was more despicable than I can even type here. If you want $7 of carnations for more than $50 and not even enough ribbon for a bow, and THEN! They insult you to boot - call them. AGAIN - all this time later, someone sends flowers and they don't even look like what the person intended. It is not a FAKE REVIEW. They are cheating customers and no one is doing anything about it. I am very disgusted looking at this and seeing how poorly they treated me then and now, today 11-27-24. Previous review was over a year ago - you can tell they haven't changed.
This is clearly a fake review. We have no record of you or your order. I am the owner and have no email from you. Furthermore, we have a full staff of delivery drivers on hand and every day. Your profile shows you continually create poor, false reviews on small businesses.
If any customers have any issues with their orders we urge them to call 419-474-1600. We always make it right!
Fantastic experience: Recently ordered a flower arrangement for a funeral that was beyond my expectations. Impressive & elegant assembly that was a perfect tribute to a dear friend. “The Dean” arrangement is a seasonal display that has a more masculine look to it, perfectly suited to our needs. Bartz Viviano never disappoints, l would certainly use them again. Delightful gifts & cards throughout their store consistently hits the mark for any recipient, an excellent curation of goods.
Thank you for the kind review, Julie!
Negative experience: Had the worst experience ever with bartz .i have been using them for 20plus years.for the last 6 months I have been sending roses to the same place every 2 weeks with no card because the person I sent them to knew it was me .i tell them every time I order please don’t reveal the sender because a lot of coworkers are trying to find out who it is and we are kind of having fun with it.so this week i sent them a talking to a manager please don’t reveal the sender no problem they tell me but that day some random person we don’t know said I’ll find out who it is because they knew someone that worked there and they did somehow get someone to tell them i was livid call and complain talked to the so called manager on secor rd she proceeds to tell me she will get to the bottom of this. Call me back, accuses me of being somehow involved in the way that they revealed the name saying it was nobody there. It would’ve not happened from there and they have the only information to give that out the manager, Tami Was very rude to me, accuse me of giving out the information somehow and she hung up on me. Will never use them ever again. If you want want confidentiality I would suggest going to another florist.
We take confidentiality and privacy very seriously. After looking into this matter thoroughly, we can confirm that no one from our team disclosed any information to outside parties. Our staff members who handled your orders understand and respect the importance of maintaining client privacy.
We understand you were trying to remain anonymous to someone that did not want your advances and we are sorry to hear you have been caught by that person and your girlfriend. We hope that anyone sending anonymous gifts is mindful of the complexities this can sometimes create.
Fantastic experience: Amanda and the team at Bartz Viviano went above and beyond to make sure everything was perfect for our special day. The arrangements for our bouquets were absolutely stunning and the centerpieces left me speechless. I had intended to use my own stands which Amanda was totally supportive of but when the time came and they were not sturdy enough, she swapped them out for her own free of charge. She was so easy to work with despite me being 1000 miles away in Boston. I can't recommend this team enough!
Fantastic experience: I used Bartz Viviano for my wedding bouquet and I did not regret it! They were responsive, created my exact vision, and delivered it to me on the day of the wedding. The process was quick, easy, and pain free. I would recommend Bartz Viviano over and over again! Their store front with lots of cute things for gifts is an added bonus :)
Thank you for the great review, Jenna!
Fantastic experience: I didn't even have to go back to give an absolute knock out of a rating!! Just next time when I go in I will review the pricing but I recommend this shop to anyone that likes/loves plants and decorating.
Thank you for the great review!!
Fantastic experience: Ordered Mothers Day flowers for my grandma in Toledo OH and I am in Arizona. I was so impressed. Exceptional customer service, timing was perfect, flowers were stunning! She loved them. Thank you for making our Mothers Day Special ❤️
Fantastic experience: Such a special place I went in for a jelly cat and found out they have a large selection of plants pretty much every single one I want I was surprised the cactus were only 5$ I will own every one by this summer lol they had a lot of plants I’ve never seen around here so I’m really happy I found them so close to my home the whole place has such a vibe it’s hard to explain but I highly recommend stopping in check out the plant room for sure !!
Hi Brittany! Thank you sooooo much for the great review! We have so many great Jellycats and plants!
Fantastic experience: Awesome selection if gifts for any occasion!
Fantastic experience: Great people, I'd rather pay more and get this quality of flower and this level of customer service. Truthfully, Jess made it all worth it.
Fantastic experience: They did a beautiful job with my mom’s funeral flowers.
Fantastic experience: Bartz Viviano was so easy and enjoyable to work with! They were extremely helpful throughout my wedding planning and really made our vision come to life. The arrangements were absolutely GORGEOUS and exactly what I envisioned! I was so impressed with their ability to make our reception look magical. The delivered more than just flower arrangements, it was the entire atmosphere! Fantastic customer service, excellent prices, overall wonderful vendor. Bartz Viviano is a must for any event in the Northwest Ohio & Southeast Michigan area!
Thank you, Hannah!
Fantastic experience: Just received the most beautiful flowers today, they are amazing!! Great job made my day
Fantastic experience: Amanda Viviano exceeded our expectations by far. We could not have found a better florist to work with for our wedding. She created the most beautiful bouquets & flower crown for our daughter. Highly recommend hiring her for ALL of your flower needs! Bartz Viviano also has the cutest gift shop, we purchase so many things from there for our home and kids!
Fantastic experience: All your flower and gift needs! Staff always happy and helpful. Been going here since the 80's!
Positive experience: Best florist in Toledo. Always fresh and a great friendly staff. Only downside is it is very pricey but what you are getting is usually high quality.
Fantastic experience: The Staff was very Helpdul in every way and the service was excellent as well . Thabks
Fantastic experience: Highly recommend Bartz Viviano! I used them for my wedding in August. They made the planning really simple. They delivered to the venue on time, and the flowers were beautiful!
Fantastic experience: I needed to place an order some flowers in a different city and this location came up. They were very helpful and able to fill the order. Try them if you live in the area
Thank you for the great review!
Fantastic experience: This is the best place for fresh flowers, they last long and are always beautiful. Did I mention the huge selection of gifts of every sort they have. This is truly the most eye catching floral gift shop. I literally want to buy everything.
Thank you so much for the great review!
Negative experience: Went to the Secor Rd. Location in search of an arrangement for my grandmother’s grave, unfortunately it was not a good experience. Customer service was non existent and very dismissive.
Fantastic experience: Ordered flowers for delivery and purchased some unique Christmas gifts. The staff was helpful and informative. I highly recommend!
Fantastic experience: Beautiful store nice and helpful staff. So so many lovely things for gifts or yourself.
Fantastic experience: I had a great customer experience with Nicole Nov 11, 2023 I came in later in the evening after work to order a arrangment for a friend's family member funeral service. Nicole offered condolences, and then preceed to take care of my request. Thank you so much Nicole you were patient and kind not to mention absolutely knowledgeable. Kind Regards, B. Gordon
Thank you so much for the review! We really appreciate it.
Fantastic experience: The florist of the century!!! It truly felt like I was meeting with the editor of Vogue when I got to express the vision for my wedding. Right away Amanda was on the move—pulling items & examples from the shelves, books and googling comparisons on the internet. She created an entire proposal within a few days with specific flowers, colors, pricing & designs I LOVED. Fast forward 2 months before the big day, I wanted MULTIPLE changes… not only was Amanda calm, cool & collected, she encouraged my idea & helped bring it together. Now her team… they brought my idea to life!! Seeing them get to work at the venue was incredible. They were meticulous, thorough and SO nice when I asked to see everything!! If you’re still on the fence on whether Bartz is for you or not… I’ll let the photos speak for themselves!!!
Fantastic experience: Thank you! I was in such a hurry. I ordered an arrangement and described colors and seasonal flowers thought might look good. Your plant design is amazing! My husband was blown away.
Fantastic experience: Beautiful store, friendly and talented employees, and awesome prices!!!
Fantastic experience: There is nothing like walking into Bartz Viviano on any given day, and experiencing the friendly and outgoing staff mixed with the scent of fresh flowers and wide variety of gifts. Their quality of product speaks for itself, see pictures below.
Aww Sharon thank you so much for the great review!!
Fantastic experience: Bartz absolutely went above and beyond for our wedding. I was told by many florists that they were not able to do my wedding due to the colors we chose. Bartz was honest in what they could and couldn’t do and the flowers turned out amazing! We got so many compliments on them and how beautiful they were. Thank you so much!
Thank you so much for the great review, Libby!! Congratulations!!
Fantastic experience: Bartz Viviano was great from start to finish. They gave me exactly what I wanted and every piece looked amazing. They were very nice and understanding and helped a lot for a bride who knew NOTHING about planning a wedding! I will be using Bartz Viviano for all of my flower needs!
Fantastic experience: Working with Amanda and her team was great! I sended some inspiration pictures and Bartz Viviano has implemented it even better then I could've asked for and comunication was never a problem. I highly recomend Bartz Viviano for weddings and every other type of event.
Thank you so much, Laura!
Fantastic experience: I had a funeral arrangement designed and sent to a family member who had passed. I worked with a Bartz flower designer by the name of "Pam". I placed my order over the phone and I expressed what I was looking to have sent the flowers, colors and type of arrangement. I was so impressed with what she designed they were just beautiful very unique with gorgeous roses, lily's, as well as other unique flowers. It was a very impressive arrangement
Hi Norma - Thank you for taking the time to right a kind review. We really appreciate it!
Fantastic experience: Always beautiful flowers and great help when I go in there. They have AMAZING trinkets and gifts in there lots of one of a kind gifts. It is a bit pricey but totally worth it to me for that special occasion gift
Hi Shannon! Thank you for the 5 star review!
Fantastic experience: Bartz Viviano provided a beautiful wedding bouquet for me on my wedding day. Corrin Jacobs from Bartz was super helpful and easy to work with. She was very punctual in her response time and very communicative to ensure my needs and vision were being met for my flowers. My bouquet was exactly what I hoped for and I had to preserve my flowers to keep the memory forever. I would highly recommend anyone to work with Corrin at Bartz for quality wedding flowers for their special day!!!
Thank you for the great review Emilie!
Fantastic experience: My niece was in the hospital for testing and I ordered her a get well children's basket. I express that she was stuck there and the basket would be a great distraction. They delivered the gift basket to the hospital in under 3 hours. They went above and beyond to help me out. I am extremely thankful to the staff for outstanding service. They put a smile on a little girl, today.
Thank you so much for the kind review Jerome!! We are happy your niece liked the basket!
Fantastic experience: I used Bartz Viviano for my wedding flowers and had the BEST experience! Before planning my wedding I had no idea how much florals cost. I got a handful of quotes around the city, and Bartz came in at the most reasonable. I had a couple of florists never even respond to my inquiry form. Amanda (owner) responded to my inquiry the same day! She referenced my Pinterest boards and made a proposal based on the color schemes I was drawn to and considered what florals would be in season when making recommendations. She absolutely nailed the designs. I wasn’t sure what all the flowers looked like in-person and I was feeling overwhelmed with choices. Amanda was super nice and met with me in-person so I could see some similar blooms in the shop. When I expressed I was feeling a bit uncomfortable with the budget, she worked with me to get it in a range that I was happy with. She never made me feel embarrassed or awkward about it, which I SO appreciated. She was willing to work with me to make personal additions to the bouquet. While I never got a chance to do it (ran out of time), she was willing to help with adding a special wrap around my bouquet that was fabric from my mom’s dress. The whole staff was very accommodating and kind during every interaction. We had a groomsmen pick up our flowers the day of the wedding. Bartz staff packaged them nice and secure so they looked fabulous even with the 50+ minute drive. And oh my god, I kid you not….the flowers TOOK MY BREATH AWAY!!!! I was in complete shock at how utterly perfect they were! The colors, the variety, the “flouncy” organic wildflower I was craving…….IT WAS PERFECT! When the groomsmen walked in with the flowers they literally took my breath away!! Thank you so much to Amanda and the wonderful Bartz Viviano staff for making the flowers of my dreams!!
Thank you for get GREAT review!!!
Fantastic experience: I bought flowers today and he'd them delivered, the young lady that took my call, I believe her name was chele? (Shell) so sorry I don't remember exactly, but she was great, the delivery was on time and the flowers look amazing. Thank you.
Fantastic experience: We used Bartz Viviano for our wedding flowers. They did a great job and made such a beautiful bouquet. Delivery was on time. Amanda was communicative and helpful. I would definitely recommend using Bartz Viviano for your wedding florals!
Thank you so much Kayleigh!!
Fantastic experience: Always helpful & beautiful flowers! I highly recommend!
Fantastic experience: My daughter sent a PHOTO of a bouquet for inspiration....IT WAS STUNNING! The delivery staff was amazing as well!
Negative experience: When someone requests a specific flower and calls semi regularly for when that very specific flower is in stock they/I are not looking for a replacement. I ordered these flowers, I paid in advance for these flowers and when I showed up they tried to give me something different and acted as if them not calling me in advance to tell me they don’t have the flowers is totally ok. I’ve also asked them to call me whenever the flowers were back and they never once did. If a specific flower is important to you, this is not the place to go.
Hi Ina - I am very sorry about your experience. I see that you had asked for ginestra. The floral assistant on staff that day found that the ginestra was moldy when they went to pull it for your order. They 100% should have made sure you were called and informed and I am very sorry for that. We will review this with that employee and the team so this does not happen again.
Fantastic experience: Amanda at Bartz Viviano was so easy to work with! She answered all of my questions promptly and was very nice! The flowers turned out perfect! thanks for making my wedding floral ideas come to life!
Fantastic experience: I was so pleased with the service that I received here. The shop was able to fit in a last minute flower arrangement & delivery on a Sunday. The woman who took my order was very pleasant and accommodating. The flowers were beautiful & the recipient really appreciated the gesture. Thanks!
Fantastic experience: Always seem to have the perfect bouquet of flowers for any occasion.
Fantastic experience: I just wanted to say what a lovely arrangement I received as well as wonderful customer service from Nicole! Will definitely be visiting again!
Hi Jennifer! Thank you so much for the kind review. We really appreciate it!! Nicole is so sweet and we are glad you had a good experience with her.
Negative experience: Ordered a bouquet for my daughters wedding when the bouquet was received was not the colors that were requested so we spoke to a manager that the manager said that it would be refunded , my daughter had to walk down the isle without a bouquet , when inquired about the refund spoke to the owner who was very rude and refuse to refund the purchase amount stating they don’t grown the flowers , he obviously don’t care about quality customer services !! Kroger would have done a BETTER job!
Hi Laurie - This review is inaccurate. You ordered a bouquet with some shades of purple and "medium pink." We fulfilled the order exactly how you wanted it (we have photos to show the flowers used) but you decided you wanted a lighter shade of pink after picking up (and using) the bouquet. Futhermore, our managers are not authorized (and never have been) to give full refunds so I am not sure where the confusion was there.
You stated that your daughter walked down the aisle without a bouquet which is false - you picked up and used both the bouquet and boutonniere for the wedding. You then decided you wanted a refund after the fact.
Yes we did refuse to refund you 100% of the order. You purchased a bouquet and boutonniere from us with specific flowers and colors. We created a beautiful bouquet based on your specifications and accurately matched your requests. You decided that it wasn't what you wanted after using the bouquet for the wedding. We offered to give you a discount on the purchase but instead you demanded a full refund and then proceeded to call the owner a g** a$$ b**ch and hang up. That would be similar to sitting down at a steakhouse, ordering a filet to your specifications, finishing it off and then saying it wasn't what you wanted and you want your money back.
Fantastic experience: I'm always impressed by the quality of their flower arrangements.
Hi Mary! Thank you so much for the great review.
Amanda
Negative experience: answering your answer to my truthful review. you couldnt have listened to my order or you would have heard the truth. i was asked what would make it right and all i could thin k of was the small garden stone. you are not telling the truth and may your business be blessed. i will never enter your store or make an order of any kind ill make sure my 1900 friends on face book kn ow and everyone hears of this. do not ever insinuate that i am a liar. you need to look at yourselves. shame on your lies.
Kathy - This is the second false bad review you have left us. We listed to the call with our sales associate. You ordered and ultimate white rose arrangement. We fulfilled that exactly as our sales associate discussed with you. You decided you didn’t like the accent flower after seeing it at a funeral home. We offered you a discount on a future order to make it better. You refused and insisted on a free garden stone instead. Now you are trying to damage a small business's reputation with bad reviews and threats of Facebook retaliation.
I will say it again - we prided ourselves on our products and customer service. We offered to fix it and instead you went to Google to trash us. Shame on YOU.
Negative experience: i was very specific as to a simple funeral arrangement with a dozen white roses and winter greeens it was to be large and in a vase. what i got was a vase of white roses and babies breath. also some pink flowers. i will never be a customer again
Hello Kathy -
You ordered our dozen ultimate rose arrangement in white. We delivered exactly what you ordered. We listened to your call with our sales associate and winter greens were never mentioned. Looking at the photo in our system this arrangement was beautiful, large and exactly to order. When you called to complain we offered you a discount off of your next arrangement which you refused and instead insisted on a free garden stone be sent to you instead. Since this was not the original product ordered this goes against our replacement policy.
We pride ourselves on our outstanding customer service and high quality of product. We are sorry you believed there was a miscommunication, but after reviewing all documentation on our side we know we correctly fulfilled the order.
Fantastic experience: Pleasant people to do business with. Lots of nice Items.
Fantastic experience: I went to get an arrangement for a friend but did not want a basic sympathy arrangement. They had amazing Carruth scultpures, succulent and other plant arrangements and they were so very helpful and kind. They have amazing, unique gifts too!
Thank you for the great review!
Fantastic experience: Tammy at the Secor Rd location was so understanding and helpful when I came in to order flowers for my sister’s services. She let me ramble on and share emotions and thoughts I was experiencing at that moment. Tammy is someone who goes above & beyond in a customer service based business. Thank you Tammy.
Thank you so much for the kind review. Tammy is truly one of the best!
Fantastic experience: Very nice place to shop for flowers and trinkets. Their employees go above and beyond to assist you.
Thank you for the kind review, Myron!
Fantastic experience: I love Bartz Viviano. They are the florist I use every time I need a beautiful arrangement. If what I need isn't in the cooler, they will make one for me.
Thank you Lola!
Fantastic experience: The flowers for my mom‘s cremation service were absolutely amazing! I live in Illinois and made the arrangements over the phone with one of the employees and they put together exactly what I had in my imagination! I could not have asked for a more perfect arrangement for my mom. Thank you so very much you will come highly recommended!
Thank you, Tiffany!
Positive experience: Always love coming here. The little gift shop side is my favorite!
Fantastic experience: Always very friendly and helpful in person and over the phone. I'm always pleased with the service and flowers and gifts.
Fantastic experience: They did such a beautiful arrangement for my Mom's services. We were just amazed how it came out !
Thank you so much for the kind review, Mike!
Fantastic experience: Our wedding was May 21, 2022 and wow is all I can say, super pleased! I've always heard great things about this company, but I actually got to see for myself. In the time I was planning the wedding. I had a wedding coordinator retire, then the next one resigned. So, the caterer took on my wedding. Which, I was a bit nervous with a caterer decorating. She did alright I guess lol, but I really believe the flowers really made my reception look more beautiful! I wish I could post a pic of how pretty! I got a lot of compliments and they asked who did the flower arrangements. Since I walk with a cane, she also wrapped my bouquet around my cane so I didn't have to hold. I got a crazy amount of compliments how awesome it looked!
Positive experience: My son ordered a corsage this past Thursday for Prom that was yesterday. He ordered over the phone and was sure to ask alot of questions. The corsage seemed pricey to me until I realized who he ordered from it was $32. He ordered one with orchids. It looked like they picked whatever they had left and just threw one together. The edges of the flowers were brown. It definitely could have been better to say the least.
Hi Ashley - I am sorry you were not happy with the corsage. We show each customer the corsage upon pick up to avoid issues like this and to make sure the customer is 100% happy. We would have addressed it immediately if there was an issue with the orchids.
In terms of price - our prices are in-line with other florists in the city. Orchids, of course, are more pricy than a carnation but I can assure you were are not charging abnormal prices.
At the end of the day, we are a small family-owned business that always wants our customers to be happy. We are sorry you were disappointed with your order and hope you give us a chance to make it right.
Fantastic experience: I just got off the phone with Ten and she was so patient and helpful.I had a limited budget but wanted to send flowers to someone special. She helped me get something I could afford and I know they will be beautiful because I have ordered from them before.
Thank you for the great review! Ten is awesome and so happy she was able to help you!
Fantastic experience: Everything I love about flowers is here. I stumbled upon it after needing to use their driveway to turn around and went inside. They had all of the trends that the other florist had in one store! Including wine! Then they asked if there was anything else I wanted. So I answered honestly "Orchids" they brought me three kinds! I bought all three, tulips and a bottle of wine. I think the flowers seriously livened up my vase at work. I've been going ever since!! Can't get enough :) update: I've been working hear for five years now and love it!!!
Fantastic experience: The weekly designer's choice bouquets are fantastic! Very big arrangements with premium flowers, perfectly color coordinated and budget- friendly priced. Excellent deal. This is the premier florist in Toledo!
Beverly - we can’t thank you enough for this review! It makes us so happy to hear you love our flowers!!
Fantastic experience: Beautiful flowers! My Mother's Day go-to.
Fantastic experience: They always come through in a pinch, wedding, funeral, what ever. I love them
Fantastic experience: Ordered via website and truly happy with the help of Erin, recipient received their gift the same day and was very happy with everything. Thank you Erin!
Fantastic experience: With the birth of my 'FIRST' Great Grandchild at Toledo Promedica Hospital, Bartz Viviano Florist went out of the way, over and above with exceptional customer service. Thank you for your fantastic care and service to meet my vision of flowers for my Granddaughter and the birth of my Great Grandson.❤
Fantastic experience: This company really cares for their customers and will go out of their way to make sure their customer is happy and satisfied
Fantastic experience: Honestly the prettiest flower arrangement I’ve ever sent! I don’t often give 5 stars I reserve that for when it’s deserved and it is! Elegantly presented, fresh beautiful arrangement delivered just a few hours after it was ordered.
Thank you Marty!!!! Happy Valentine's Day!
Fantastic experience: They were timely and compassionate. I went to purchase a casket spray and the flowers were perfect. They let me replace some flowers with some of my choosing to and a personal and symbolic touch
Fantastic experience: Great value. Amazing designs. Complete shopping in one place.
Leave your review about Bartz Viviano Flowers & Gifts:
Bartz Viviano Flowers & Gifts appears in the following listings:
Other florists you might be interested in
Add your Florists to our directory for free
If you want to appear in our guide, send us your company information and you can appear completely free of charge.