Lovely Flowers

Experiencia fantástica: The best flowers place in town. Great customer service.

Experiencia fantástica: Excellent service and great quality best place hands down

Experiencia fantástica: Great selection of flowers! Helpful staff, would definitely return again!

Experiencia fantástica: Very quick and efficient. Very good work aswell and great options.

Experiencia fantástica: The guy working the front desk he was very nice ans helpful! I believe his name was Alejandro My order was very last minute and they had it ready for me really fast! Really loved them Would recommend and definitely use again in the future 10/10!!

Experiencia fantástica: Great place. Quick with answering and very good people. Booking whenever I can.

Experiencia negativa: Worst experience came from out of town ordered them for pick up got there 30 min later they weren't ready they made me pay for delivery and delivered them to the wrong address they didn't call to say they were on there way they didn't text and say the flowers had been delivered nothing. Super disappointed and unprofessional. They didn't even offer a refund I'm trying to dispute with my bank now. Something when places say available same day it's to good to be true.

Experiencia fantástica: Beautiful work, great service and delivery was on time with no issues will do business again

Experiencia negativa: I placed an order for a flower arrangement delivery on February 28. I paid for the order in full on their website via credit card payment. The charge posted to my credit card. The following day the flower shop declared they would not deliver my order unless I completed a credit card authorization form. The form indicates that the authorization will remain in effect until cancelled in writing. As this is a one-time purchase, the terms made me uncomfortable and I declined to complete the form. This process is not outlined on their website prior to submitting payment, otherwise I never would have purchased flowers from this vendor. As an alternative to completing the cc authorization form, they offered to cancel the credit card charge if I sent a Zelle first. I declined as this would require me to pay twice and trust they will cancel the first payment. They then refused to fulfill my order or give me a refund leaving me no other recourse. I reported the to the BBB and found they already have a D- rating.

Experiencia fantástica: Amazing service and beautiful flowers! The staff was very attentive and helpful, and the quality of the arrangements is excellent. They have so many gorgeous bouquets that it was hard to choose. I found the perfect gift for my partner. Highly recommend!

Experiencia fantástica: Great service , first time here and I will most definitely come here and continue coming here

Experiencia fantástica: They did a amazing job the flowers where absolutely perfect honestly definitely going to get all my flowers from here

Experiencia fantástica: Such beautiful Service. I got my mom a bouquet for her birthday. She loves it so much. The crown was a perfect touch and it actually matched her dress. I will be doing business with you guys in the future.

Experiencia fantástica: Great experience. They work fast! The flower arrangement was exactly what I was hoping for. Very beautiful work. Highly recommend the experience was 10/10. Thank you!

Experiencia fantástica: Easy to order and beautiful Ramos delivered quickly and professionally. Fair pricing.

Experiencia negativa: i did not receive all of the items i ordered and paid extra money for. i specifically added baby’s breath to my order and they were nowhere to be found. customer service has also been hard to reach. edit: the rose stems seem to be growing mold and the petals have been rapidly dying since the first day.

Experiencia negativa: Bad customer service - they don't even take phone calls for customer support. They refused to make an edit to the delivery date (on a $600 arrangement) and they didn't even put it in a vase and we literally need to put the damn thing in a bucket because it's so big.

Experiencia negativa: This business does a real good job at creating an illusion for people that they deliver a good product, they literally scammed me i ordered flowers through uber eats as instructed and marked the order as delivered when it never arrived at my house, i had to drive to pick them up, and lastly they advertised ever lasting roses, except these were a plastic stem with glued pasted rose, beyond disgusted the way this business is ran.

Experiencia fantástica: Great service. Adrian and Dalita were very helpful with helping my order. Will return

Experiencia fantástica: Great customer service and quality flowers strongly recommended to anyone

Experiencia negativa: fake roses do not buy Absolutely unacceptable experience. We ordered roses through Uber Eats and received a notification saying the order was delivered. It was not. The tracking showed it was “delivered,” but nothing ever arrived. After contacting the store, my boyfriend went in person to figure out what happened — and they admitted they never even attempted to send a driver to deliver our order. Instead of properly resolving the situation, they handed him a replacement bouquet priced at $175. The bouquet was extremely poor quality. The roses were completely fake, the stand was made of cheap plastic, and the flowers appeared to be glued onto the base. It looked nothing like a premium arrangement and certainly not something worth $175. There was no transparency about the flowers being artificial, and the quality was honestly shocking. Very disappointed. This felt misleading and unprofessional.

Experiencia negativa: I ordered pink lilies with extra roses and they did not add the roses everything looked horrible and cheap .Also everything was squished . I made a mistake from even ordering in this business. I don’t recommend at all not worth the price either.

Experiencia fantástica: “Lovely Flowers how can I help?” That was the text I got at 5:19pm, Feb 13th. I called the shop first but they were slammed and asked for my number so they could text in order to help me faster. After texting my order thy asked if using a third party (DoorDash, etc.) was ok in order to assure my delivery so I agreed and placed my order. 6:34am Feb 14th I received a text update saying they could not guarantee my time frame but that the flowers would be delivered. As disappointed as I was, what could I say… my call was last minute and my delivery time-frame was pushing it, for it being one of the busiest days of the season. Even so, 3:02pm I received a text saying they were delivered but my daughter said she had not received them. I text back to say they weren’t delivered and I received a text saying they would look into it. This whole experience of back and forth and the texting and th checking and explaining to me made me feel like my delivery out of the hundreds I’m sure, was special, like they do not want to fail “me”. Needless to say my daughter finally received the flowers, texted me that picture and said, “I LOVE THEM!!!❤️ Thanks dad!” The young lady on the other end of the, Lovely Flowers text messages should receive. PLATINUM CUSTOMER SERVICE award. Her name is Daniela, I had to ask. Her service and attentiveness was like none other. THANK YOU DANIELA and Lovely Flowers!!! I will definitely be using you guys again and often….. Wes Hooker

Experiencia negativa: What I received looked nothing like the photo and it was much, much smaller. Also, terrible customer service and communication. They didn’t have exactly what I ordered, so they made substitutions without calling me.

Experiencia negativa: My fiancé ordered roses for valentines this morning through uber because that’s the only way they were doing deliveries. The delivery time on the app said 7:55am - 8:15am, at around 10:20ish the app stated they had been delivered. I have not received anything and texted them since they are not taking phone calls. I did not receive a response, and I’m sure they are going to respond stating that delivery is through uber but the app states that delivery is made directly by the flower shop. Don’t waste your time, my fiancé had to go to another flower shop to get me flowers.

Experiencia negativa: Terrible! Don’t hire them . My fiancée’s flowers were left thrown on the floor. The roses were dead and they didn’t pitcher balloon I paid for . They don’t take phone calls so good luck getting a hold of anyone . Eventually as in hours later , someone texted me and said refunds were not given for the balloon they forgot to put . Never again . Stay away !!!

Experiencia negativa: I had ordered a bouquet that can with a stitch and they delivered just the flowers alone. When I tried to contact them about the issue they ignored my messages and sent a link to just a delivery update. To then trying to contact them via Instagram, thus telling me to just go to the store and pick up the item while paying the expensive delivery fee. Wouldn’t recommend this store with the caution of forgetting items in the advertisement.

Experiencia negativa: Poor customer service and communication. My order was missing a personalized banner and the majority of my balloon order. I received a $50 credit on an over $600 order. No one called to inform me of the issues. I had to reach out. The order was marked delivered before the driver left the store, I wasn’t able to track my order for the recipient. Would NOT recommend using this store.

Experiencia fantástica: I really really love this company. I created and crafted my floral design with them and my wife couldn't be happier.

Experiencia fantástica: Lovely Flowers came through on short notice and made getting flowers for Valentine’s Day easy. The bouquet was well put together and the store was organized, fast, and friendly. Highly recommend!

Experiencia fantástica: I placed an order wrote a money bouquet and you’ll they will not fail!!!! I needed this order done in the next 3 hours and they finished in the next 2 hours!!!!! I will most definitely be coming back to place my future orders they accommodate to you so well fast and efficiently!!

Experiencia fantástica: Very friendly and helpful! Best prices in Houston Tx . 100% recommended.excellent costumer service from everyone!

Experiencia fantástica: Beautiful local Houston flowers. Timely delivery and good communication.

Experiencia fantástica: Placed a delivery order through messaging. It was quick and flowers were delivered at the agreed time. I’ve purchased from them on multiple occasions. They're very accommodating to requests and I’ll continue to buy from them in future

Experiencia fantástica: Very nice flowers and good customer service, highly recommend coming here

Experiencia fantástica: Top tier highly recommended

Experiencia fantástica: Great customer service friendly and good prices

Experiencia fantástica: They were amazing and I was surprised how regent they were able to place my order!

Experiencia fantástica: Great customer service. The wonderful lady who helped me made sure I was quickly taken care of and helped.

Experiencia fantástica: this place is wonderful great customer service and best quality roses

Experiencia fantástica: Very good quality, and great service!

Experiencia fantástica: Very nice customer service and good prices! Definitely recommend!

Experiencia fantástica: I'm OBSESSED with this place!!! 1,000/10, will definitely be back! Amazing service and so many beautiful options to choose from!!!

Experiencia fantástica: They are awesome and make your custom flower as perfect as you want highly recommend

Experiencia fantástica: Flowers where ready when they said price was very reasonable will definitely be back!!

Experiencia fantástica: So pretty on the inside and customer service was 10/10!! I really recommend

Experiencia fantástica: Very good service, flowers looked beautiful

Experiencia fantástica: Love this place. So convenient.

Experiencia fantástica: Great customer service! They were able to accommodate a very last minute request for us, which we truly appreciate.

Experiencia fantástica: Great service love it will always shop for bouquets here

Experiencia fantástica: Beautiful arrangements, fast service and friendly people. Highly recommend

Experiencia fantástica: Pretty good service and communication is on point on the delivery would recommend.

Experiencia fantástica: The service was amazing! Came in for a day of flowers & left with better ones!

Experiencia fantástica: I ordered a dozen roses and they were delivered same day, without a hitch! They were extremely communicative and accommodating! Roses were stunning and just as pictured on the site. I will be ordering again!

Experiencia fantástica: Very nice flowers always fresh and customer service is excellent .

Experiencia fantástica: Loved the gorgeous bouquet! I was indecisive and couldn’t make up my mind since there’s so many options and they’re all beautiful; the staff was helpful and patient.

Experiencia fantástica: My flower arrangement was perfect! They were able to fulfill my custom order under 2 hours and it was beautiful. Will return without a doubt. Thank you, Lovely Flowers!

Experiencia fantástica: Quick service and the roses look great would definitely recommend to anyone

Experiencia fantástica: What a wonderful place! So compassionate I highly recommend

Experiencia fantástica: Very quickly, effective service. Very nice flowers and presentation.

Experiencia fantástica: Wow! This place is amazing. I had a PERFECT experience with them. I called for a same day Birthday delivery and they made it happen in 2 hours! I would highly recommend them. Communication is 10/10! Thank you so much Lovely Flowers for the speedy delivery!!! This is the best flower delivery experience I’ve ever had.

Experiencia fantástica: Best spot to get your roses

Experiencia fantástica: Great service and beautiful arrangement. Will definitely purchase more from them. They have everything you could imagine. They are very courteous and easy to reach and very accommodating.

Experiencia fantástica: I had a little hard time but on my part cause I didn't understand how everything worked but they broke everything down about ordering flowers with Lovely Flowers and these are very sweet people that's running a excellent Business.

Experiencia fantástica: Quality flowers and amazing service, you tell them what you want and how you want, they got you.

Experiencia fantástica: I buy all my flowers from here. I love every single I get & they make everything quick

Experiencia fantástica: Great quality and excellent customer service will definitely be back!!

Experiencia fantástica: Beautiful amazing service!!

Experiencia fantástica: Flowers are very well put together & great customer service. They are quick & meet all of your needs.

Experiencia negativa: Terrible service. They do not answer the phone. Had an issue with the order and all they do is ghost you. Disregard delivery time(they fulfill the delivery whenever they want to) No customer service whatsoever. Fatal mistake to place a order online.

Experiencia fantástica: This is the best place in Houston for any type of Bouquet. Alejandro and the crew took care of what I had in mind. Recommended 100 percent.

Experiencia fantástica: Smells amazing inside and the service is fast and great, the flowers are beautiful and I’m definitely coming here again.

Experiencia fantástica: Great customer sevices and product cane with amazing quality, the same as advertised. Highly recommend

Experiencia fantástica: The best flowers ever and prices ,open everyday especially on weekends,they will beat any prices !!!highly recommended

Experiencia fantástica: Daniella did an amazing job finding us the perfect arrangement. We have used Lovely Flowers before, and will continue to use them for all our floral needs.

Experiencia fantástica: Love the quality of the roses!! Great communication! I highly recommend you place your next order with lovely flowers

Experiencia fantástica: Great service respectful staff and was great my order was ready and I recommend people to come and get there flowers here

Experiencia fantástica: I would recommend you all to come here , great service and amazing flowers.

Experiencia fantástica: Great service and beautiful flowers I would highly I recommend coming here!

Experiencia fantástica: Quick and nice flowers, 30 delivery was expensive but it was a last minute order. Ordered 5p and delivered by 8. Would buy from again.

Experiencia fantástica: I love them, they are so pretty❤️

Experiencia fantástica: First time getting flowers and absolutely awesome. The flowers were so beautiful and the staff was amazing

Experiencia fantástica: This is the best place to get flowers they have varieties and fresh flower for affordable price and they help and work with you with last minutes order thank you lovely flowers for helping us with a beautiful bouquet

Experiencia fantástica: I got this bouquet as a surprise gift from a friend! i’d recommend this place because they delivered faster than expected and placed them nicely so the flowers wouldn’t get damaged. All the flowers are real and the entire arrangement was put together very secure!!- I put the flowers in a vase i own and they’re still thriving Everything was very pretty, Thank you for your service!

Experiencia fantástica: Best spot in town to get a good flower arrangement!!!! Service was on point and on time. I will definitely be back in the future. For future services!!!!!!!

Experiencia fantástica: World class.. fast, over and beyond, transparent and super caring business. When a company makes u proud of their customer service that’s the elite level.

Experiencia fantástica: WOW… I am beyond blown away by this place. In just a few hours, they created and delivered an absolutely stunning arrangement for my grandmother, who is currently staying in a nursing facility for a few weeks. We wanted something that would help her feel loved and uplifted during her stay — and Lovely Flowers completely nailed it. She absolutely loved them, and knowing that her very first night there was filled with joy because of these flowers meant everything to us. The quality, speed, and care put into this arrangement was truly exceptional. Thank you so much for making such a meaningful moment for our family!

Experiencia fantástica: 10/10 experience. My girlfriend was very impressed and the quality is worth the price

Experiencia fantástica: Ordered a few arrangements from Lovely Flowers and they never disappoint. Beautiful work.

Experiencia fantástica: Wonderful place to get bouquets from not only because of their various bouquets on hand but because their roses last such a long time! I have been ordering from lovely flowers for a year and I have never ran into no issues with them.This place is a 10/10 for any special occasion. Their communication is right on point ,when they give a time to deliver the they always commit to their word. My wife loves every time I get her flowers from here!!

Experiencia fantástica: I love working with this florist company. I only had a small amount of time and they still came through and delivered on time.

Experiencia fantástica: Excellent Job!! My wife loved the bouquet flowers.. they are on time and communication with the costumer is great 10/10

Experiencia negativa: Stay far away from this business. They took my money, never delivered my flowers, and then blocked my phone number. When I posted my experience on social media, this was their response. Truly embarrassing business ethics and management.

Experiencia fantástica: I love my flowers I ordered. They have quick and helpful communication. They had my order ready earlier than my expected window which was a bonus!! I will be doing business here again. I mean like come on, look how stunning this bouquet is!

Experiencia fantástica: They were very communicative and very helpful. The flowers we ordered were beautiful! Thank you

Experiencia fantástica: "I can't say enough great things about this shop! The flowers were absolutely stunning and the arrangement far exceeded my expectations. The staff was incredibly helpful and attentive, ensuring my vision came to life with their expertise. Got compliments by multiple people. This is my new go-to florist. Highly recommend for any occasion!".

Experiencia fantástica: Great service, beautiful flowers, last minute… ordered Sunday morning and picked up in 2 hrs. Amazing ‼️

Experiencia fantástica: Received some flowers yesterday. They were beautiful. Will do business with again!

Experiencia fantástica: This place is Beautiful, best place to get event flowers for any occasion! Great job!

Experiencia fantástica: They turned out really good