Flowers of Charlotte
Información sobre Flowers of Charlotte
Horario de apertura
- Domingo: 8h-14h
- Lunes: 8h-18h
- Martes: 8h-18h
- Miércoles: 8h-18h
- Jueves: 8h-18h
- Viernes: 8h-18h
- Sábado: 8h-17h
¡Bienvenido a Flowers of Charlotte, tu refugio floral local en el corazón de Carolina del Norte! Establecidos en 2005, nos enorgullece ofrecer una amplia variedad de arreglos florales exquisitos, elegantes ramos y encantadoras cestas de regalo. Nuestros habilidosos diseñadores crean cada arreglo para asegurarse de que cada pedido no solo sea hermoso, sino también una expresión única de tus sentimientos.
En Flowers of Charlotte, entendemos la importancia de entregar solo las flores más frescas. Nuestro equipo dedicado siempre se adapta a los últimos desafíos para brindarte el mejor servicio de calidad. Ofrecemos entrega el mismo día y garantizamos que cada ramo esté hecho con la mejor selección de flores que no han viajado lejos, llegando a tu puerta o evento especial con el mayor cuidado y atención.
Explora nuestras opciones de Elección del Florista para una agradable sorpresa, o selecciona de nuestras ofertas de temporada perfectas para cualquier ocasión: desde cumpleaños hasta aniversarios, y desde condolencias hasta regalos de celebración. Para enriquecer tu regalo floral, también ofrecemos una selección curada de vinos premium, haciendo que cada entrega sea memorable.
Ya sea que estés enviando flores a un ser querido o planeando tus propios esfuerzos de diseño floral con nuestros servicios y clases de bricolaje, experimenta la calidez y el toque personal que solo un florista local puede ofrecer. ¡Así que no esperes más! Visítanos hoy en nuestro estudio de Clanton Road, llámanos al (704) 910-1199, o compra en línea para descubrir el vibrante mundo de Flowers of Charlotte!
Nuestro comentario desde Flowerspedia sobre Flowers of Charlotte:
Flowers of Charlotte, ahora conocida como Lovingly, ha ganado una excelente reputación por ofrecer arreglos florales excepcionales y un servicio al cliente destacado. Como subrayan numerosos clientes satisfechos, el cuidado y la creatividad que se ponen en cada ramo realmente destacan a este florista. Los arreglos han sido descritos como 'impactantes', 'hermosos' y 'vibrantes', ¡a menudo superando las expectativas tanto en diseño como en frescura!
Aquí hay algunos puntos destacados de lo que hace de Flowers of Charlotte una elección favorita para muchos:
- Calidad Excepcional de las Flores: Los clientes elogian constantemente la frescura y los colores vibrantes de las flores, con muchos señalando que los arreglos permanecen hermosos durante días después de la entrega.
- Entrega Puntual: El florista es elogiado por sus servicios de entrega confiables, a menudo llegando según lo programado, lo que ha deleitado a los clientes para diversas ocasiones.
- Arreglos Creativos: La opción 'Elección del Diseñador' ha sido un éxito entre los clientes, permitiendo a los talentosos diseñadores la libertad de crear ramos únicos y personalizados.
- Excelente Servicio al Cliente: Los comentarios destacan al personal amable y conocedor que siempre está dispuesto a ayudar a los clientes a encontrar exactamente lo que necesitan, ya sea para eventos especiales o regalos cotidianos.
- Solicitudes Especiales Aceptadas: Los clientes han apreciado la disposición del florista para acomodar peticiones únicas, asegurando que cada arreglo esté a la medida de las necesidades individuales.
Con un compromiso con la calidad y una pasión por crear experiencias florales inolvidables, Flowers of Charlotte es ciertamente un destino floral apreciado en Charlotte, lo que la convierte en una elección perfecta para cualquier ocasión.
Flowers of Charlotte: Opiniones
Experiencia fantástica: The Flowers were 'Lovingly' Prepared Same day. Our Coworker LOVED the Arrangement. Thanks for following through and providing a 5 Star Experience!
We love hearing this, Brandon! So glad the same-day arrangement made it on time and that your coworker loved it. Delivering a smooth, reliable experience is what we aim for every time. We appreciate you choosing us and for the great feedback!
Experiencia fantástica: My Mom loved her flowers for her 90th birthday! I liked that I got a photo receipt of delivery and they did look beautiful.
Andrea, what a special milestone to celebrate! We’re so glad to hear your mom loved her 90th birthday flowers and that you enjoyed receiving the photo confirmation as well. It’s important to us that you can see exactly what was delivered. We appreciate you trusting us with such a meaningful occasion.
Experiencia negativa: Flowers are in terrible condition, with a real price lower than what is actually listed on the website. The size of the bouquet in the photo does not correspond to the actual size upon delivery.
Music Chrime, we are saddened to hear this was your experience. Unfortunately, we do not have a record of your order placed with us. Please contact us directly at 704-910-1199 to speak with a team member so we may make this right for you.
Experiencia fantástica: I’ve order multiple times for my in-laws and family here in Charlotte. I always get a designers choice and am never disappointed!
Emma, we’re so glad to hear the Designer’s Choice arrangements have been a hit each time! Our designers love having the creative freedom to build something unique, and it’s great to know the flowers have consistently delivered for your family here in Charlotte. We appreciate you choosing us again and again.
Experiencia fantástica: The flowers were stunning! Arranged beautifully, and incredibly fresh!! I have nothing but good things to say!! Thank you so much!
Thank you so much, Ellen! We’re thrilled to hear you enjoyed the arrangement and that the flowers arrived fresh and beautiful. Our designers put a lot of care into every piece they create, so it means a lot to know it made a great impression. We truly appreciate your support!
Experiencia fantástica: I picked up a 10" Peace Lily today for a person that is retiring. The selection to choose from is amazing! Big, beautiful and vibrant. The recipient was very pleased. Highly recommend Lovingly.
Thank you, Gwendolyn! We’re so glad you found the perfect Peace Lily for such a special occasion. It’s wonderful to hear the recipient loved it. We appreciate your kind recommendation and hope to help you again whenever you need something beautiful to celebrate or honor someone.
Experiencia fantástica: My sister—in-law loved her birthday flowers. So vibrant and beautiful!
Jonathan and Dawn, thank you for the kind words! We’re so happy to hear your sister-in-law loved her birthday flowers. It means a lot to us that you chose us to help celebrate her special day. We appreciate your support and hope to create something beautiful for you again soon!
Experiencia fantástica: I had such a wonderful experience with Lovingly! The arrangement was absolutely stunning—fresh, vibrant, and beautifully designed with so much attention to detail. You can really tell they care about quality and presentation. The ordering process was easy, delivery was right on time, and my wife was thrilled. If you’re looking for gorgeous flowers and reliable service, I highly recommend Lovingly!
Maurice, this absolutely made our day! Thank you!
We’re so glad the arrangement wowed your wife and that everything from ordering to on-time delivery felt effortless. That’s exactly the experience we hope to create: fresh, vibrant blooms crafted with care and delivered with heart.
We can’t wait to help you surprise her again soon. Here’s to many more beautiful moments with Lovingly!
Experiencia fantástica: This is my go to flower shop for many different occasions especially for a regular day gift for my wife and she always delighted by your service and presentation of flower arrangements
We’re honored to be your go-to flower shop, Darren! It’s wonderful to hear that the arrangements continue to delight your wife. Our team puts a lot of care into both the design and presentation, so it means a lot to know it’s helping make those everyday moments special. We truly appreciate your continued support.
Experiencia fantástica: My mom loved her flowers Lovingly is my new go to flower shop.
We’re so happy to hear your mom loved the flowers, Melissa! Knowing we could help make her day special means a lot to our team. We’re honored to be your new go-to flower shop and look forward to creating something beautiful for you again soon.
Experiencia negativa: My husband ordered flowers for Valentine’s Day that never got delivered. He called Sunday the next day and was promised again that they would be delivered and still no delivery and of course no one is now answering because they are closed.
Hi Torina, we're really sorry about the delayed delivery. This is not the experience we want for our customers. We'd like to make things right. Please call us at (704) 910-1199 so we can address this issue promptly.
Experiencia negativa: I’d give 0 stars if I could. Promised a delivery today when ordering yesterday, yet I’ve received no notification, message, call or the flowers… Where are they? Who knows, they sure as hell took my money and ran though! Won’t even bother to pick up the phone either.
Experiencia fantástica: I had wanted to beat the Valentines day and rush and send some flowers to my wife while she was working in the office vs. at home. I ordered around 8 in the morning and the flowers arrived early afternoon. The transaction was done seemlessly via the website. The price was a good value for what was received and would use the flower shop again for deliveries.
Hey Sean, we're overjoyed to hear about your seamless experience! It's fantastic that you chose to surprise your wife at work. We're delighted to be your go-to for flower deliveries. It warms our hearts!
Experiencia negativa: So I ordered Valentine's flowers to be delivered on Thursday thinking they would have more time and fresh 18 roses they sent a picture they looked horrible. Looked like they just shoved them in a vase with a small clump of babies breath stuck in the middle roses looked burnt. I called they said they would send a fresh bouquet out right away which they did. So I thought awesome weĺl not at all....today the day after delivery 4 roses of the 18 are already dead the vase came with leaves floating in the vase yyecky water..2 strikes Lovingly is out for over $130 utter disappointment - Julie Reichel
Julie, it warms our hearts to hear about your positive experience with our flowers and service. We appreciate your glowing feedback and the stars! Feel free to call us at (704) 910-1199 for your future floral needs.
Experiencia fantástica: Gifted my mother flowers and balloons for her 60th and she absolutely loved them. The arrangement was beautiful and stunning! The delivery was early and they were professional. Thank you for making my mom’s birthday a success! She was happy!
TJ, we're overjoyed to hear that your mom loved the flowers and balloons for her special 60th! It's our pleasure to contribute to such joyful moments. Your appreciation warms our hearts.
Experiencia fantástica: Thank you so much for providing such great customer service. My co- worker loved her flower arrangement for her birthday.
Quenetta, we're overjoyed to hear your coworker loved her birthday flowers! It warms our hearts to know our service lived up to your expectations. We truly value your feedback.
Experiencia fantástica: Thank you, Lovingly! I wanted to send something special to a dear friend for her birthday and you came through! Same day service and the arrangement was beautiful! Sometimes you never know what you’re going to get when ordering online, but I had seen your arrangements featured on “Charlotte Today” was very impressed. Happy to support a local business and will definitely do so again!
Lori, we are thrilled to hear about your positive experience! Knowing that we could make your friend's birthday special warms our hearts. Your support for our local business is truly appreciated. Looking forward to serving you again!
Experiencia fantástica: I placed an order for flowers for my mother’s birthday today. It arrived today and it was beautiful but moments later they just died out of the blue. I was sad about and called to let them know what happened. I really appreciate that they came back and traded the wilted flowers with fresh new ones. So pretty flowers. Thank you Lovingly!
Natalie, we're overjoyed to hear that our flowers brightened your mother's birthday. We always aim to promptly address any issues, and we're glad we could rectify the situation for you. Your happiness means the world to us!
Experiencia fantástica: My wife & I got our wedding florals here & would 100% recommend them to anyone. They allowed us to make countless adjustments to our order and made it so easy for us on our wedding day. The florals came about better than we could ever imagine!!
Ryan, we're overjoyed to hear about your excellent experience with our wedding florals. Making your day special and stress-free is what we strive for! It warms our hearts to know we exceeded your expectations. We really appreciate you taking the time to share this.
Experiencia fantástica: Delivered as requested. A little pricey in comparison to other area florists, especially for just roses no baby's breath or anything but very happy with delivery.
John, we're absolutely delighted to hear your delivery was a hit! At Lovingly, we focus on the quality of our roses to create memorable arrangements. It warms our hearts that you appreciated our service.
Experiencia fantástica: The flowers arrived and were absolutely gorgeous! Brightened up the hospital room. Updates on arrival were great as well. Thanks.
Elaine, it warms our hearts to hear that our flowers brightened up the hospital room. We're overjoyed you appreciated the updates on arrival too. Your stellar rating is truly appreciated!
Experiencia fantástica: This was my first experience with Lovingly and will NOT be my last. During the fun of wedding planning florists were not kind enough to respond to my inquiries. Finally I call up Lovingly and they were amazing from the get go! I had a quick meeting with Tammy, explained my vision and she knocked it out of the park. We chose to DIY most flowers arrangements but Tammy made a swag to be displayed for the ceremony. We were able to repurpose for the mantle in the reception area and it was stunnnning. I am so happy with everything, start to finish, that I would recommend all brides to contact them!
Kelcy, we're overjoyed to hear about your wonderful experience with us! It warms our hearts that Tammy could bring your vision to life and contribute to your special day. Your recommendation means the world to us!
Experiencia fantástica: These were just the prettiest flowers I've received over the years. What a great surprise.
Marsha, it warms our hearts to know you loved the flowers! We're always here to add a touch of surprise and beauty to your day. We appreciate your glowing review!
Experiencia fantástica: Yes she love it and was delivered on time I will always use you guys thanks again
Juan, it warms our hearts to hear that she loved the flowers and they arrived on time! We are humbled by your support and look forward to serving you again.
Experiencia fantástica: These flowers are Exquisite! Every order has been such a delight. In addition to the arrangement quality, Nora in Charlotte NC provide her assistance with my Holiday order. I greatly appreciated her kindness and professionalism. 5 ⭐ simply isn't enough.
Fancy, we're overjoyed to hear about your experience! Nora will be delighted to know her service was appreciated. Your words truly warm our hearts, and we're excited to continue creating exquisite arrangements for you.
Experiencia fantástica: Lovingly did our wedding flowers and they were absolutely beautiful. Cannot recommend enough! Tammy was easy to work with during the process and made the planning part easy.
Katelyn, it warms our hearts to hear about your wonderful experience with Tammy and your wedding flowers. We're overjoyed that you found the planning process easy. We appreciate your high recommendation!
Experiencia fantástica: The flowers were absolutely beautiful. My fiancé loved them.
Miles, we're overjoyed to hear your fiancé loved the flowers! It's always a delight making special moments bloom with our arrangements. Your feedback is greatly appreciated.
Experiencia fantástica: This florist exhibits top tier fine art floristry! I entered the shop and was immediately greeted with a friendly smile and hello from the staff. I will also note, this location is very ADA accessible and the staff ensured I was comfortable and safe while maneuvering around the shop. I came in with a vision and Emma exceeded my expectation! The guys who were working behind the scenes were even friendly and welcoming. I will definitely spread the word about the awesome team that runs this location. I have found my go-to for beautiful flowers and gifts. The BEST florist in Charlotte!
RJ, we are thrilled to hear about your wonderful experience at our shop. Your recognition of Emma's talent and the team's friendliness warms our hearts. We're pleased to be your go-to florist in Charlotte!
Experiencia fantástica: I was just gonna go to Publix or Harris teeter and grab some bouquets for a baby shower but then I found Lovingly and thought OK. Let me try it. This place is insane. You can DIY bouquets and buy either buy stems or bunches and they have basically a whole cooler room full of the most beautiful flowers! It would even be a fun place to have a date. I was able to piece together six vases for a baby shower and get a huge birthday bouquet for my mom all in one spot.
Hey Murica, it warms our hearts to hear your experience at Lovingly! We're thrilled you found our DIY bouquet option and cooler room delightful. We're here for all your floral needs, from baby showers to birthdays. Your feedback is genuinely cherished!
Experiencia negativa: I made a purchase yesterday, selected a delivery time, and it didn't arrive, ruining the surprise. I called to find out what happened, and they have a branch that serves other locations outside of Charlotte, but they hadn't communicated properly with each other. At the branch, they told me they hadn't seen the order and that they would start processing it. It was really frustrating because, as I said, the surprise was ruined by a communication error between them.
Hi Jefferson, thank you for sharing your feedback. We reviewed your order and can confirm it was delivered today at 12:53 p.m. as scheduled. We're really sorry that the experience felt confusing or stressful in the moment. We also want to clarify that our deliveries are scheduled by day rather than by a specific time window, which can sometimes create misunderstandings when customers are hoping for a particular arrival time. Surprises matter, and when the status isn’t clear, it can feel like something has gone wrong even when the delivery is on time. We also reached out to you directly so we could talk through what happened and make sure you’re fully taken care of.
Experiencia fantástica: I called at the last minute to send "Happy flowers" to my friend who had just been diagnosed with Cancer and she loved them. She said not only were they beautiful but smelled great. I couldn't be more pleased with my order and the lady who assisted me. Thank you all so much!
Ginny, it warms our hearts to know we could bring a smile to your friend during this tough time. We're glad to hear she loved the flowers and their fragrance. We're always here to assist with your floral needs!
Experiencia negativa: THEY DON'T HONOR THE 100% SATISFACTION GUARANTEE Order was over $100 and the delivery charge was 1/4 of total order price; no problem-as long as it's delivered as promised. Flowers were for a birthday so I wanted them delivered on a particular day, and I asked that they call before delivering them-to ensure someone was there to receive them. -The flowers were delivered on the wrong day, with no phone call, and left outside exposed when it was raining and the temperatures were in the low 50s. -I called to speak to someone about the order and was told "we don't actually do the deliveries ourselves all the time, so it's out of our control." They offered me an email address to speak to someone but after emailing nobody ever bothered to email me back nor follow up on the phone call. Terrible customer service
Hi Kenneth, we’re truly sorry your experience didn’t reflect the care and quality we’re known for. While your order was placed through our site, it was fulfilled by a partner florist in the Gastonia area not directly by our Lovingly Charlotte team. That said, you placed your trust in us, and it’s our job to make sure every partner delivery lives up to our standards. We clearly missed the mark here, and we regret the frustration it caused especially for such an important occasion.
We've already sent you a direct email . You deserved better this time, and we appreciate your feedback as it helps us hold our partners accountable and do better moving forward.
Experiencia negativa: Picked up an arrangement that did not look like the picture.when I mebtioned it to the lady wearing a hijab she just nonchalantly shrugged her shoulders.will not use them again
Hi Shakasha, we’re truly sorry the arrangement you received didn’t match what you expected and even more disappointed to hear that your concerns weren’t met with care. That’s not how we want anyone to feel when visiting Lovingly Charlotte. We’ve reached out to you directly via email, as well. Your feedback is important to us, and we’re actively addressing this with our team to ensure every guest feels valued and heard.
Experiencia fantástica: Lovingly did my bouquet and some other flowers for my wedding. I came from out of town on Thursday for a Sunday wedding and they did everything so fast. 5 star service, Ms Molina did such an excellent job. I basically gave her colors and she did her thing. I’ve been telling everyone to go there and to her specifically. I lovvvveeee my bouquet thank you again
Dani, we're delighted to hear about your wedding experience! Your faith in Ms. Molina's creativity warms our hearts. We hope your special day was as beautiful as your bouquet. Keep spreading the love and floral joy!
Experiencia fantástica: Lovingly made my daughters day SO beautiful! We couldn't have been happier!
Kortnee, it's our pleasure to know we could bring beauty to your daughter's day! Your feedback truly warms our hearts. We're so happy that you chose Lovingly for this special occasion.
Experiencia negativa: Was ordering flowers weekly at one point but one of the drivers has a nasty attitude and doesn’t pay attention to detail. Also the flowers don’t see to be fresh or of the best quality.
Arthur, thank you for taking the time to share your feedback. We’re truly sorry to hear about your recent experiences. The quality of our flowers and the professionalism of our delivery team are both very important to us, and it’s disappointing to know we fell short. We’d appreciate the opportunity to address this directly and make things right. Please reach out to us at the shop so we can review your concerns and work toward a better experience moving forward.
Experiencia fantástica: Flowers were beautiful and delivered on time. I will order from them again to support local businesses.
Marlaina, thank you so much for your sweet review! We’re happy to hear you loved the flowers and that delivery went smoothly. Your support for local businesses like ours means so much. We look forward to serving you again soon!
Experiencia fantástica: Beautiful arrangement of roses delivered on time and as requested. I will definitely use this florist again!
Timothy, thank you so much for your kind words! We’re delighted to hear you loved the rose arrangement and that everything arrived right on time. We truly appreciate your trust and look forward to creating something beautiful for you again soon.
Experiencia fantástica: By far the best florist in the state that I have been to! Bring your date with you; They let you walk through and pick your own stems, very fairly priced, healthy flowers, wonderful staff, and they still offer all the typical florist services.
Nathan, thank you so much for your incredible review! We’re thrilled to hear you had such a great experience and enjoyed selecting your own stems. Our team loves helping customers create something personal and beautiful, and it means a lot to know you appreciated the quality, pricing, and service. We’re honored to be your go-to florist!
Experiencia fantástica: Wasn’t pleased with first arrangement They did not argue nor were they ugly. They sent out another one with only kind words. Highly recommend.
Elizabeth, thank you so much for your kind and thoughtful review! We’re sorry the first arrangement missed the mark, but we’re glad our team was able to make it right quickly and kindly. We truly appreciate your understanding and your recommendation.
Experiencia fantástica: I got here 30 min before closing and the service was an exceptional. The staff were very courteous and helpful and explaining the process of selecting various bouquets. I didn't have a lot of time so I selected a bouquet that was already in a vase. The flowers that they use are amazing they have a very distinct and wonderful fragrance and additionally I have never seen some of the flowers before which was quite refreshing and the fact that they have complimentary cards shows that they are not trying to make an easy book for every single thing. As you see the bouquet below it is incredibly unique colorful and feminine which is exactly what I was looking for. I look forward to coming to lovingly every time that I need flowers. The other thing is they were the only florist that was open on Sunday at this time so I was really fortunate to be able to get such a nice professional bouquet literally landing on a Sunday coming from out of town. Thank you to the staff so much and I look forward to seeing you soon.
Silver, thank you so much for your amazing and detailed review! We’re thrilled to hear that our team provided exceptional service and helped you find exactly what you were looking for, even near closing time. It’s wonderful to know the bouquet exceeded your expectations and that you appreciated the freshness, fragrance, and unique selection of flowers. We’re grateful for your kind words and look forward to welcoming you back to Lovingly Charlotte whenever you’re in town.
Experiencia fantástica: Arrangement was delivered much faster than I expected! She sent a picture of it a week later, and it still looked like it had just come off the truck!! HA! Beautiful!!
Robert, thank you so much for your wonderful review! We’re thrilled to hear the arrangement arrived so quickly and stayed beautiful for days after delivery. It’s great to know it brought lasting joy to the recipient. We truly appreciate your kind words!
Experiencia positiva: Very disappointed in the arrangement sent to my recipient. The arrangement depicted in the picture had quite a few more white flowers than the one received.
Dale, thank you for sharing your feedback. We’re very sorry the original arrangement didn’t match your expectations, but we’re glad we could send a replacement that you were happier with. We appreciate the opportunity to make things right and truly value your understanding and support.
Experiencia negativa: Been coming here for years to make bouquets for my wife. Always loved it, promoted it to everyone. Over the last year, however, it has changed drastically. Prices have doubled, selection has plummeted. I was told that the tariffs have really hit their business, yet the owner bought and custom wrapped a cyber truck at the same time...? An obviously poor financial choice for any individual, even more so for a business that is struggling against tariffs. Obviously the new owners aren't very smart business people, and they've been losing customers because of it. I feel bad for the employees and hope they can find better!
Conor, thank you for taking the time to share your thoughts. We’re truly sorry to hear about your disappointment and that your recent experiences haven’t reflected the quality and value you came to expect from us over the years. We appreciate your past support and loyalty. It means a lot to our team.
We want to assure you that our focus remains on providing high-quality flowers, fair value, and excellent service to our customers. We’d welcome the chance to discuss your concerns directly and better understand how we can regain your trust. Please reach out to us at the shop so we can connect.
Experiencia fantástica: I ordered an arrangement for a funeral from out of state. Lovingly was exceptional to deal with and went out of their way to fulfill my requests. I strongly recommend them.
Gary, thank you so much for your kind words and trust in us during such an important time. We’re glad to hear our team was able to meet your requests and make the process easy from out of state. Your recommendation means a great deal to us, and we’re honored to have been part of expressing your care and condolences.
Experiencia fantástica: I did the growers choice and was not sure how good it would be, but it exceeded my expectations and they even gave a beautiful vase with it. Thank you so much!!!!
Justice, thank you so much for your wonderful review! We’re thrilled to hear that the Designer's Choice arrangement exceeded your expectations and that you loved the vase too. It’s always our goal to surprise and delight our customers with fresh, beautiful designs. We truly appreciate your support!
Experiencia fantástica: I received the most thoughtful and beautiful bouquet today for my bridal shower. Thank you Shannon for your help! We love our flowers!
Emma, thank you so much for sharing your experience! We’re thrilled to hear you loved your bridal shower bouquet. Shannon and the team will be so happy to know their work helped make your celebration even more special. Congratulations and best wishes as you head toward your big day!
Experiencia negativa: TERRIBLE. I would leave a "0" stars, but it wont let me. I ordered flowers for a funeral several days before the service. They weren't delivered until the day AFTER the funeral. Then the family had to go back to the funeral home to pick them up. I tried calling several times, on hold for over 20 min so I finally left a voice mail for them to call me back. NO RESPONSE. I sent an email and the only reply was a computer generated response "your flowers have been delivered". TERRIBLE customer service.
T, thank you for sharing your experience, and we’re truly sorry for what happened. We understand how important timely delivery is, especially for a funeral, and we deeply regret that your order did not arrive as intended. This is not the level of care or service we strive to provide. Please reach out to us directly at the shop so we can review your order details and make things right. We value your feedback and want to ensure this situation is resolved properly.
Experiencia positiva: I ordered a flower arrangement with a balloon. The flowers were absolutely beautiful, fresh, and just as pictured — and delivery was prompt, which I appreciated. However, I was disappointed that the balloon I received was a different color than shown on the website. The product photo clearly featured a red balloon, but mine came with a yellow one. When I reached out to ask about it, the response was that I hadn’t requested a specific color. That logic doesn’t sit well with me — if the product image shows a red balloon, it’s reasonable to expect that’s what you’ll get. If I wanted a different color, like blue or pink, sure, I’d specify. But the default assumption should be that the item matches the photo. All in all, lovely flowers and efficient service, but the presentation details matter too — especially when people order based on photos. A small change like balloon color can affect the whole aesthetic, and better clarity or consistency would go a long way.
Julie, thank you for taking the time to share such thoughtful and detailed feedback. We’re glad to hear you loved the flowers and delivery service, but we completely understand your disappointment about the balloon color. You’re absolutely right that presentation details matter, especially when customers order based on photos. We appreciate you pointing this out and will review how we communicate color variations to make sure expectations are clearer in the future. Thank you again for your kind words and for helping us improve. Your insight truly helps us serve our customers better.
Experiencia fantástica: Lovingly Flowers in Charlotte, formerly known as Flowers of Charlotte, is hands down one of the best flower shops in the city. I’ve been a customer for almost ten years, and every visit is a great experience. The staff is warm, knowledgeable, and always ready to help. Their flower selection is incredible. You’ll find everything from vibrant ranunculus and fresh roses to more unique seasonal stems. On my most recent visit, someone helped me pick out an arrangement that was safe for cats, which meant a lot to me as a pet owner. The space is beautiful, and you can feel the care they put into everything. They used to offer floral design classes I’m not sure if they still, but even without them, just walking into the shop is inspiring. If you love flowers or want a thoughtful gift, make time to visit Lovingly. You’ll walk out with something beautiful and probably a big smile too.
Tyler, thank you so much for your incredible review and for being such a loyal customer over the years! We’re truly grateful for your continued support and for sharing such thoughtful details about your experience. It means a lot to hear that our team, selection, and shop atmosphere have made a lasting impression. We especially appreciate you mentioning the care taken with pet-safe flowers. Those little details are so important to us too. Thank you for growing with us from Flowers of Charlotte to Lovingly Charlotte. We look forward to welcoming you back soon!
Experiencia fantástica: I used Flowers of Charlotte for my wedding and had a great experience! Tammy was very helpful and friendly with my requests, I said I wanted colorful spring flowers and they ran with it even allowing me to purchase bulk stems for DIY bud vases. I had to reschedule my delivery time and that went smoothly as well. Only note is I had some confusion with the business name at times when searching my emails- Lovingly vs. Charlotte Flower Market, Flowers of Charlotte, etc.
Lexi, thank you so much for your lovely review! We’re thrilled to hear that you had a great experience and that Tammy was able to bring your colorful spring vision to life. We’re also glad the delivery reschedule went smoothly. We appreciate your feedback about the business name. That’s helpful for us to know as we work to make communication even clearer. Thank you for choosing Lovingly Charlotte to be part of your wedding day!
Experiencia fantástica: My wifes order for mylar balloons for the oncology ward went smoothly. She is writing this review. " I liked the way Lovingly flowers of Charlotte took my online order and clearly spelled things out along with sending me copies via email . Perfect! Also our sweet friend Lindsay was very delighted to get balloons! The variety you sent was better than shown on web page. (also, your price was better than others along with the better service!) Sincerely and Thanks from Wilmington, NC"
Barry, thank you so much for sharing this wonderful review! We’re so glad to hear that the ordering process was clear and easy, and that Lindsay loved the balloons. It means a lot to know the experience exceeded expectations both in service and value. We truly appreciate your kind words and support all the way from Wilmington!
Experiencia fantástica: I ordered these flowers to be delivered to my sister-in-law for her birthday since we don't like nearby. The whole process was very easy and the flowers were delivered in the morning, which was great! The arrangement is beautiful and she loves the keepsake Disney cookie jar. Highly recommend this place!
Elizabeth, thank you so much for your thoughtful review! We’re so happy to hear that your sister-in-law loved her birthday flowers and the Disney keepsake. It’s great to know the ordering process was easy and the delivery arrived right on time. We truly appreciate your recommendation and are glad we could help make her day special.
Experiencia fantástica: Incredible experience! Ordered these late and they were delivered by 11:30am the following day to a difficult building in Uptown. Made my wife’s day on our anniversary. Highly recommend!
Austin, thank you so much for your amazing review! We’re thrilled to hear that your order arrived right on time and helped make your wife’s anniversary extra special. We truly appreciate your recommendation and are grateful you chose Lovingly Charlotte to be part of such a meaningful moment.
Experiencia negativa: Utterly shocked, pulling up to this business and seeing them promote a cyber truck in front of their building like it is a show pony. I will never step foot into this building again. The young lady that was helping me said she’s been there over four years and has asked multiple times for a raise and has been denied or never listen to And then all the sudden the owner of the business shows up to promote a cyber truck
Kim, we are disappointed to hear you left a 1-star rating. We value your feedback and want to make things right. Could you please contact us directly at 704-523-2280 or [email protected] so we can learn more about your experience?
Experiencia fantástica: I used a Lovingly to send flowers to my mom for Mother’s Day, and the whole experience was perfect. The bouquet was gorgeous, full of fresh blooms and arranged with care. My mom loved them, and I loved how easy the ordering process was. Everything was delivered on time, and the customer service was great too. Highly recommend! Will be reordering.
Milton, thank you so much for your wonderful review! We’re so happy to hear that your Mother’s Day order was a great experience from start to finish. It’s wonderful to know your mom loved her bouquet and that the process felt easy and reliable. We truly appreciate your recommendation and look forward to helping you celebrate more special moments ahead!
Experiencia negativa: Terrible. I paid almost 200 for a delivery for my daughters graduation. Received an email that I needed to pick a different bouquet so I reluctantly did THEN it was still not delivered and shows it's still sitting miles away from her location! 200 bucks down the drain.
Alison, thank you for bringing this to our attention. We’re truly sorry for the experience you had and understand how disappointing this must have been, especially for such an important occasion. This is not the level of service we strive to provide. Please reach out to us directly at the shop so we can review your order and make it right. We value your trust and would like the opportunity to resolve this properly.
Experiencia fantástica: My husband got these for our anniversary and I’ll admit, they are one of the best bunches of flowers he’s gotten me (and he gets me a lot!). These smell amazing and are absolutely beautiful! We will definitely be using them going forward! Thank you!
Jessica, thank you so much for your lovely review! We’re thrilled to hear that you loved your anniversary flowers and that they made the day extra special. It’s wonderful to know the arrangement stood out and brought joy. We truly appreciate your kind words and look forward to creating more beautiful moments for you in the future.
Experiencia fantástica: We had an incredible experience at Lovingly. We went to pick up flowers for our wedding and didn’t know where to start. Peyton took us through her recommendations based on our needs and helped us put together a beautiful set of flowers. She was kind, knowledgeable, and genuinely happy to help! Any time we need flowers again, we’ll be sure to come back
Devon, thank you so much for your wonderful review! We’re thrilled to hear that Peyton helped make your wedding flower experience so special. She and our entire team love guiding customers to the perfect blooms for their big moments. We’re honored to have been part of your celebration and look forward to helping you again in the future.
Experiencia negativa: I was left very unhappy with my arrangement. I was out of town and wanted to surprise my friend with the beautiful flowers I thought she was going to receive. They look nothing like the photo, and obviously look just thrown together. I had seen the great reviews and was very excited but I am very disappointed and feel sorry about the fact that that’s what my friend received for her special day. It was not worth all the money I spent, which I expected since they were so expensive they would be stunning. Horrible service.
We're very sorry to hear that you were disappointed with the arrangement. We completely understand how important it was for your gift to reflect the beauty and care you intended, especially on such a special day. It's deeply upsetting to know that the flowers did not match your expectations or the photos you saw.
Please know this is not the experience we want any of our customers to have. We appreciate your honest feedback and are taking it seriously as we review what happened. Thank you for giving us the chance to improve.
Experiencia fantástica: This was the second time I have ordered the Designers Choice arrangement to send to my daughter for her birthday. The flowers arrived as scheduled and my daughter said the arrangement was absolutely gorgeous. The flowers were very fresh and she continues to enjoy the arrangement over a week later. She sent me photos, and I can agree that Flowers of Charlotte has done it again. Ordering this arrangement via their online portal was easy. I will continue to order from this florist in the future.
Susan, we are overjoyed to hear your daughter loved the Designer's Choice arrangement for her birthday! It gives us immense joy to make your family's celebrations brighter. Looking forward to serving you again!
Experiencia fantástica: Tracey sent me a picture of the flowers. They were lovely. In the past I have ordered flowers through one of the flower sights. This is the first time I went direct to a local florist. A smart decision on my party. Flowers by Charlotte exceeded my expectations. Thank you.
Thank you so much, Sharon! We're thrilled to hear that Tracey loved the flowers and that your first experience ordering directly from a local florist was such a positive one. It truly means a lot to us that Flowers by Charlotte exceeded your expectations. We appreciate your support and hope to create something beautiful for you again soon!
Experiencia fantástica: I hit the jackpot when I chose Flowers of Charlotte to send my dear friend a “welcome to your new home” bouquet! She was so overwhelmed by the magnificent floral arrangement they created for her,, that she called me crying with JOY as soon as they were delivered! She said she had never seen such a beautiful arrangement in all her life! Thank you, Flowers of Charlotte (Lovingly Charlotte) for making someone very happy with your awesome and artistic work!!!
Thank you so much for your incredible review, Deanna! We’re truly touched to hear how much joy the arrangement brought to your friend. Our team puts a lot of heart into every design, and stories like this remind us why we love what we do. Thank you for trusting Lovingly Charlotte to help you celebrate such a special moment.
Experiencia fantástica: Thanks a lot!!!The bouquet was amazing. Fresh. Big. Lots of details and nice composition. It was a great reminder of my love in sisters Bday.
Valya, thank you so much for sharing your experience! We’re so happy to hear the bouquet made your sister’s birthday special. Our team takes pride in creating fresh, detailed arrangements that express love and care. We truly appreciate your kind words and support.
Experiencia fantástica: She did love them altho, I ordered all yellow bouquet and it had orange roses. It was still pretty but yellow is Cheryl's signature color. TY
Val, thank you for sharing your experience! We’re so glad to hear Cheryl loved the flowers. We appreciate you letting us know about the color mix, and we’ll make sure to pay closer attention to those special details next time. Your feedback helps us keep improving, and we’re grateful you chose Lovingly Charlotte.
Experiencia fantástica: Friendly service and fast delivery. When I called to get instructions on the delivery i was told exactly when and where the bouquet was left. Only thing it was for a male and there was no blue flowers in the bouquet as pictured. But thanks again, I will use this company again
Krystal, thank you so much for your thoughtful review! We’re glad to hear you had a great experience with our team and that delivery went smoothly. We also appreciate your feedback about the flower colors, as it helps us improve and make sure every arrangement matches the occasion perfectly. We look forward to serving you again soon!
Experiencia negativa: I paid 90$ online and got the smallest bouquet… Not worth the money at all… I saw all the reviews and pictures thinking i was going to get my moneys worth and didn’t. No one was willing to work with me and when I asked about it she was just like “yeahhhhh. Can you sign here?”…. Terrible experience
D, thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and that the arrangement didn’t meet your expectations. This is not the level of service or quality we aim to provide. We’d appreciate the chance to make things right and learn more about what happened. Please reach out to us directly at the shop so we can review your order and find a resolution that reflects the care and value we stand for.
Experiencia fantástica: I bought flowers for my mom even though I live abroad, and the experience was fantastic. The purchase and shipping were simple, and the flowers arrived promptly. My mom loved them!! Thanks for making everything so easy—I’ll be back for sure.
Harol, thank you so much for sharing your experience! We’re so happy to hear that sending flowers from abroad was simple and that your mom loved her arrangement. It means a lot to know we could help you make her day special, even from afar. We’ll be here whenever you’re ready to send your next surprise!
Experiencia negativa: Why are you still in business based on the product you provide. Upgraded my order twice for valentines. Paid a lot for 5 flowers and greenery! Very disappointed. Left message for general manager no response. If you have a choice please choose someone else.
We're really sorry you weren't pleased with the flowers you received. We aim to deliver quality every time, and it sounds like we missed the mark here. We'd love to learn more about your experience and see how we can improve. Please give us a call at (704) 910-1199.
Experiencia negativa: I’d give 0 stars if I could. I ordered a bouquet on 2/13 to pick up on Valentine’s Day because the website said valentines pick up was still available. On Valentines day I never received a call, text, or email to get the bouquet. So saturday is going by and I still didn’t hear anything from them and I was out of town so I called around 1:00 because I saw they closed at 5 and got no answer, so I left a voicemail basically saying they could just cancel the order because I didn’t receive them in time and I also haven’t heard anything or been given an update. Ironically, they called immediately after that, disregarded my voicemail, and said oh yeah you can come get them now. I was not able to pick up that day, got back into Charlotte on 2/18. Got an email 2/19 saying “my pickup was successful” but I never picked up the flowers. Gave them a call, no answer, left a voicemail with my information and never heard back. Absolute worst experience, communication, and customer service.
We're really sorry you weren't pleased with the flowers you received. We aim to deliver quality every time, and it sounds like we missed the mark here. We'd love to learn more about your experience and see how we can improve. Please give us a call at (704) 910-1199.
Experiencia fantástica: I've used Flowers of Charlotte multiple times and they are ALWAYS reliable, on-time and offering great arrangements. This Valentine's Day was no exception. Thank you and great work, it's nice having a go-to florist in the city.
Omar, thank you so much for your continued trust and kind words! We’re truly grateful to be your go-to florist in Charlotte and so glad to hear that your Valentine’s Day experience was another great one. Our team takes pride in being reliable and creating arrangements that make every occasion special.
Experiencia fantástica: I stopped in there today to get my wife Valentine's Day flowers and although it was busy the staff still made me feel welcome and took the time to help me put together a beautiful array of flowers that my wife was more than pleased with, please keep up the great job
Al, thank you so much for sharing your experience! We’re so glad our team could help you create something special for your wife on Valentine’s Day. Even on our busiest days, making sure every guest feels welcome and leaves with something beautiful is what we love most. We truly appreciate your kind words and support!
Experiencia negativa: Delivered much smaller version of bouquet than what I ordered. Acknowledged this when I sent picture shared by recipient. Apparently manager is only one that can make it right, but has not responded with any attempt to reconcile despite multiple requests.
We're really sorry you weren't pleased with the flowers you received. We aim to deliver quality every time, and it sounds like we missed the mark here. We'd love to learn more about your experience and see how we can improve. Please give us a call at (704) 910-1199.
Experiencia fantástica: Firstly , let me say that Flowers of Charlotte is a florist business I’d highly recommend. Ordering online was wonderful and the options for different occasions are absolutely beautiful. Great customer service when calling in and their delivery service. Thank you all for allowing me to send to a loved one whom is coping the loss of their beloved dog . I chose the (Loving Sentiments Blue & White). My loved one expressed that they are beautiful. God Bless this local charlotte business .
Thank you so much for your kind words and for trusting Lovingly Charlotte to help you send comfort during such a tender time. We’re truly touched to hear that the Loving Sentiments Blue & White arrangement brought beauty and peace to your loved one. Our team cares deeply about each order, and your feedback means the world to us.
Experiencia fantástica: Idk WHO to thank but my friend is 100% blind and always call in to order flowers from here the customer service is amazing the reps are patient and the recipient of the flowers ALWAYS ADORES THE QUALITY!! Thanks for having an amazing kind and patient team!! posted on his behalf.
Rosa, we are absolutely delighted to hear about your friend's positive experience. It warms our hearts knowing our team was able to provide the patience and quality service he deserves. We're committed to making everyone's day a bit brighter with our flowers!
Experiencia fantástica: Was out of state and wanted to send flowers to my daughter for her Birthday. My daughter received the flowers on time, per my delivery instructions. The flowers were awesome and as pictured/ordered. Based on my experience, I would definitely recommend this service. The only note I would like to make is that I was not able to add "Happy Birthday" balloons to my order because the only option to add when ordering were " Feliz Cumpleanos" balloons.
Christopher, it warms our hearts to hear your daughter loved the flowers! We're delighted you had a great experience and your feedback about the balloon options is noted. We value your recommendation immensely.
Experiencia fantástica: "Lovingly Flowers of Charlotte" designed an absolutely beautiful standing sympathy arrangement for my parents' funeral. It was even more full, colorful and fragrant than I had expected. It was so fresh that even three days later when I visited the gravesite, it was still nearly perfect. Their prices were reasonable and it was delivered as scheduled. I highly recommend them and they are definitely my new "go to" for flowers in Charlotte.
Hey Jill, it warms our hearts to hear about your experience. We're so glad the sympathy arrangement added color and fragrance to such an important day. We're privileged to be your 'go-to' florist in Charlotte!
Experiencia fantástica: My daughter loved the flowers! Thank you for making online ordering simple and delivering the flowers promptly! It was nice to get the confirmation of delivery email, too. I will definitely order again from Lovingly Flowers of Charlotte!
Sue, we're thrilled to hear your daughter loved the flowers and our online ordering process! It's heartwarming to know that our delivery confirmation email brought you some peace of mind. Your future orders are always welcome with us!
Experiencia negativa: Ordered flowers via 1800 flowers that were provided by flowers of charlotte. Cost to quality was poor, flowers did not live long, arrangement was average overall, etc. Not sure if they just don't provide good quality when order comes via 1800 flowers or not but I would have been better off just buying from Harris Teeter.
Hey Robert, we're really sorry you weren't pleased with the flowers you received. We aim to deliver quality every time, and it sounds like we missed the mark here. We'd love to learn more about your experience and see how we can improve. Please give us a call at (704) 910-1199.
Experiencia fantástica: 5 Stars! A Truly Exceptional Experience! I can't express how impressed I am with this flower shop! they truly went above and beyond. The arrangement that I picked for delivery was stunning — fresh, vibrant, and absolutely gorgeous. You could tell they used the highest quality flowers. The delivery was timely, and the flowers arrived in perfect condition, exactly as promised. My girlfriend was overjoyed when she received them, and it made her day even more special. I have been a regular customer since last October, and will definitely be returning for all future floral needs. If you're looking for a reliable shop that offers top-notch service and beautiful arrangements, this is the place to go! Highly recommend!
Thank you so much for your kind words! We're thrilled to hear that you and your girlfriend loved the arrangement. Our team strives to create stunning floral arrangements and provide exceptional service, and it's always rewarding to hear that we've met those goals. We look forward to serving you again in the future!
Experiencia negativa: I was very disappointed in the flowers and the customer service that was provided to me. I had flowers delivered to a family member, and the flowers did not last past two days, which is very unusual, considering that this is a professional florist service. I contacted the company and was able to come to an agreement over the phone with a manager that I would receive a partial refund at the most. However, I was only provided a credit, and I have not received a response after following up on receiving a refund. I am overall dissatisfied with the quality of the flowers, communication between the employees, and the employees' inability to follow through with an agreement that we made.
Hi Erin, we're sorry to hear about your experience. We understand your disappointment and we're committed to making things right. Please give us a call at (704) 910-1199 so we can discuss this further and find a solution.
Experiencia fantástica: I ordered a memorial service arrangement from Flowers of Charlotte and then followed up via email with a special request. I received a quick and professional response and confirmation they were able to accomodate my request. When I received a picture of the arrangement, I was happy to see the special request was included and it was beautiful. I Highly recommend this florist!
Hey Julie, it warms our hearts to hear that you were happy with the special request arrangement. We are thrilled to have been able to provide you with a positive experience. Your recommendation means the world to us!
Experiencia fantástica: The flowers and service was excellent love it and will use them my mom loved her roses
Cynthia, we're absolutely delighted that both you and your mom enjoyed the roses. It warms our hearts to know that our service met your expectations. Your kind words mean the world to us!
Experiencia fantástica: I live in Atlanta, and wanted to send a bouquet to my daughter in Charlotte. Flowers of Charlotte did not disappoint! The bouquet was impressive, fresh and my daughter loved it. Looking forward to the next special occasion!
Joy, we are overjoyed to hear your daughter loved the bouquet! It's our pleasure to help you bring joy to your loved ones, even from a distance. We're delighted you chose Flowers of Charlotte and we eagerly await the next special occasion!
Experiencia fantástica: Flowers of Charlotte has always delivered on time and the flower arrangements cannot be outdone. They are beautiful and I highly recommend Flowers of Charlotte.
Cheri, we're over the moon to hear you're happy with our flower arrangements and delivery! We love knowing we've brightened your day. Your recommendation warms our hearts!
Experiencia fantástica: I sent the flowers to a co-worker in the hospital and they were the most beautiful flowers I have seen from a florist shop in a very long time. The use of different greenery was spectacular and the colors of the various flowers was bright and vibrant. Would definitely recommend Flowers of Charlotte. The picture shows the smallest version and it was huge!
Rachel, we are thrilled to hear your co-worker enjoyed our vibrant floral arrangement! We are grateful for your recommendation and your appreciation of our unique use of greenery. It's our pleasure to bring joy through flowers!
Experiencia fantástica: I am very happy with the experience I had with Flowers of Charlotte. The flowers arrived same day and I was notified what time they arrived. The bouquet was beautiful and a perfect gift.
Sarah, we are absolutely delighted to hear about your wonderful experience! It warms our hearts that the bouquet was a perfect gift. We value your feedback and feel lucky to have customers like you.
Experiencia positiva: Giving three stars because the website is not user friendly. Is it because I am ordering from outside the U.S?? I appreciated the fact I could order from Ireland as my cousin is living in the US. I found it difficult to find a legitimate florist that could allow me to order them from outside the country that was not a scam. I ordered a teddy in the form of a llama to be delivered. The flowers I ordered were around 49 dollars and somehow I ended up paying 80.41? There was a service fee of 9.99 and then tax on top of that. I don't know what happened with my order? Giving the three stars though because the flowers were beautiful , small, but beautiful. The card was right. Delivered on time but no teddy :-( . The receipt somehow says deluxe? I ordered the standard size. Not impressed. Can't trust the website to get the order right.
Experiencia fantástica: Tammy and her team did an amazing job for my daughters recent wedding. The flowers exceeded our expectations. We had lots of changes along the way and Tammy is a superstar to work with. She never missed a beat and was the best to work with. The flowers were stunning and got so many compliments. Highly, highly recommend. I have 3 other daughters and wouldn’t think of going anywhere else for future weddings
Chrissy, wow, we're overjoyed to hear that Tammy and the team exceeded your expectations! It warms our hearts knowing the flowers added to the sparkle of your daughter's wedding. Your recommendation and continued support mean the world to us!
Experiencia negativa: So I went to this place twice last year and had an amazing experience I wish I remember the lady name who helped me. And both times my arrangements was under $30. They INCLUDED the vase & greenery for me for free!. But my experience yesterday was HORRIBLE and I will never come back. I needed to get 8 roses pink with gold for a friend. They suggested a website I could get them from but then said I had order least 25 roses and that it be $80. I clearly told the lady $80 is too expensive. So she said okay well 1 other option is to get the pink roses that they already have and she can spray paint gold on it. I said okay great, and I said to her how much per rose AFTER she spray paints it? She said before spray paint $3 per rose. After spray paint $4 per rose. She literally broke the price down for me just like that! So I said okay I need 8 roses please. She rang me up which took about 20 mins Then said okay $80. I thought she was joking because I litterly said I didn't wanna pay $80 for 25 roses so why would I pay $80 for 8 roses? She said because they are custom. I said okay but you said $4 per custom rose. 8 roses that's $32. She said we'll it includes vase & greenery. I said but that was free the other times I was in here. She accused me of not telling the truth. So then I said we'll I already told you $80 is not in my budget. So what's my other choice. She said we'll the vase & greenery is extra. I said okay so if it's $4 per CUSTOM rose and I want 8 and you saying the vase and greenery cost. How much just for the 8 custom roses no vase or greenery. She laughs at me and says $80. I looked at her and said you know what never mind I'll go somewhere else. And I walked out. I will never come to that place again. And I'm telling everyone I know in Charlotte not to go either. They must not want business from black people or something. Because that was ridiculous.
Cute, we are deeply saddened to hear about this experience. Our tinted roses are in fact more premium, and any design utilizing these wonderful blooms are priced accordingly. We apologize our pricing was not to your liking. Please feel free to give us a call at 704-910-1199 to go over this experience in more detail and discuss further.
Experiencia fantástica: This company was recommended by my best friend but I really didn't need a recommendation because she sent my mother flowers every month for 2 years from this company and all 24 bouquets were unique and absolutely beautiful! Not only that but when was the last time your flowers arrived to someone by 9:30 am? Never. If you were lucky by 7pm. Not with this fabulous company. They are on time and on point with their business! I wouldn't think of using anyone else! Highly recommend. ⭐⭐⭐⭐⭐
Hey Debi, we're overjoyed to hear your mom enjoyed the unique bouquets! It's always our goal to deliver beauty and punctuality. Your high recommendation is the best compliment we could ask for!
Experiencia fantástica: My son ordered the most beautiful bouquet of flowers for his fiancés bridal dress fitting! Wow, one of the most stunning bouquets ever, definitely will come back!
Rebecca, we are overjoyed to hear that the bouquet was a hit at the bridal dress fitting! Your son's choice definitely sounds wonderful. It warms our hearts knowing we'll see you again!
Experiencia fantástica: Picked out a beautiful arrangement for my Daughters Birthday. And this is not what I paid for!!! Very disappointed. UPDATE Great customer service. Sent out a second arrangement and it was beautiful !!!
Lorraine, I appreciate your update to this review. We are continually striving to improving our customer experience. Our team works hard to ensure any issues are handled promptly and I am thrilled to hear that we were able to make this right. Thank you for granting us the opportunity to send you a replacement bouquet. Your kind words mean a lot to us and we are looking forward to serving you in the future for your next special occasion.
Experiencia fantástica: I really enjoyed working with the Charlotte Flower Market for mine and my husband’s special day. My husband actually discovered them, as he has gotten me flowers from them before. We found out that they did weddings and decided to make an inquiry. They were some of the easiest people to work with by far, which is so helpful when planning a wedding can be such a stressful experience. We met with Pamela, who was super kind and excited to work with us and carry out our vision. She is very professional, responsive, timely, efficient, and friendly. We also worked with Tammy, who was also very professional, efficient and friendly. They were very responsive whenever we had to make adjustments. I sincerely loved working with them. Flowers were one of the most important aspects of the wedding, and these ladies did an excellent job. We will continue to do business with them in the future and I highly recommend them to anyone in need of florals for any occasion. Thank you so much!
Maggie, we are absolutely delighted to hear your experience was such a positive one. Flowers do add a special touch to a wedding, and it's heartwarming to know we were able to help make your day even more memorable. We cherish your recommendation and look forward to serving you in the future!
Experiencia negativa: Ordered flowers to be delivered for my daughter’s birthday. Flowers were to arrive on 8/23. If they arrived on 8/23, it was after 9pm. Which would have been possibly overlooked had they been the correct flowers! The arrangement I received for my 3 year old daughter looks NOTHING like the photo online. Furthermore, I received the wrong balloon as well! Supposed to be a Happy Birthday balloon and I got a I Love You balloon. Ridiculous to pay over $100 for a service and get terrible quality in return. Does the flower arrangement look like an Enchanting Unicorn? Flowers were supposed to be bright pink, purple, and turquoise; which has zero representation in what I received.
Hi Kevin, it's disheartening to hear about your experience. We understand how important special occasions are, and we sincerely apologize for the mix-up with your order. We reached out and spoke with you separately on this matter and are happy that we were able to rectify the issue. Thank you for your understanding and willingness to provide feedback on your experience.
Experiencia fantástica: The arrangement was beautiful and she absolutely loved it. Thank you so much for the quick delivery.
C, it warms our hearts to hear that she loved the arrangement. We're delighted to have been able to deliver quickly for you. Your feedback lifts our spirits!
Experiencia positiva: The flowers were beautiful! They delivered on Sunday which was amazing. I did not like that on top of a $25 delivery fee there was another $9.99 for a service fee? Service fee for what??? Im already paying $71.98 for the actual flowers and balloon which was reasonable but adding $25 delivery fee and $9.99! Is too bad because I really liked the flowers and delivery service. I think they need to reconsider that extra fee.
Hey Maria! We are overjoyed to hear you loved the flowers and our delivery service. Your remarks about the fees have been noted. We feel flattered by your four stars and promise to continue to serve you with beautiful flowers.
Experiencia fantástica: I would like to commend and thank Teresa for a wonderful delivery today, Teresa realized that the sun was too intense to leave an indoor plant at my front door so she left it with a neighbor plus she wrote a note and put it in my mailbox. Thank you so much for going above and beyond, you made my day.
Scott, it warms our hearts to read your kind words about Teresa. We're overjoyed she could make your day special. Your feedback is truly appreciated, it's what makes our job worthwhile!
Experiencia positiva: the bouquet is wonderful. but the card with wishes leaves much to be desired. could be printed out and pasted into a postcard
Anastasiya, we're thrilled to know you enjoyed the bouquet! We appreciate your feedback on the card and will certainly look into improving this aspect. Your insight helps us bloom more beautifully!
Experiencia positiva: I got the most beautiful surprise arrangement for my birthday at work -the roses smelled up the hallway they were literally hand picked perfection-no over crowding no dark or discolored petals -it was unlike any arrangement I’ve ever seen -gorgeous beyond words -
A W, we are thrilled to hear about your experience with our surprise arrangement. It's wonderful that our roses added a touch of beauty and fragrance to your special day. Your words are akin to a blooming flower to us. We feel privileged to have contributed to your birthday joy.
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