Secret Garden
Information about Secret Garden
Opening hours
- sunday: (closed)
- monday: 8:30-17:30
- tuesday: 8:30-17:30
- wednesday: 8:30-17:30
- thursday: 8:30-17:30
- friday: 8:30-17:30
- saturday: 8:30-17:30
Our comment from Flowerspedia about Secret Garden:
The Secret Garden is a highly regarded florist in the United Kingdom, known for its stunning floral arrangements and exceptional customer service. Many customers have praised the beautifully wrapped and gorgeous flowers that are delivered fresh and vibrant. The user-friendly website makes ordering a breeze, with same-day delivery options that have left recipients thrilled.
Customers have expressed their gratitude for the friendly and professional service received while ordering, especially during difficult times. The staff at The Secret Garden are noted for their compassion and attention to detail, ensuring that each arrangement perfectly meets expectations. Many have highlighted the quality of the arrangements, which are often described as stunningly beautiful and a true representation of what was requested.
Highlights of The Secret Garden include:
- Exceptional quality: Flowers are repeatedly described as breathtaking and well-arranged.
- Outstanding customer service: The staff are known for their attentive and helpful nature, often going above and beyond to assist customers.
- Timely delivery: Orders are often delivered promptly, enhancing the overall experience.
- Customization: The ability to tailor arrangements to personal preferences further elevates customer satisfaction.
Overall, The Secret Garden has established itself as an excellent choice for flowers in any situation, garnering numerous recommendations from satisfied clients.
Secret Garden: Reviews
Fantastic experience: My sister died very recently and although these were not bought for that reason they cheered me up no end. Beautifully wrapped and the flowers were gorgeous. I would highly recommend.
Fantastic experience: I live in the United States and they were exactly as displayed on their website. They were absolutely stunning. I highly recommend.
Fantastic experience: I visited The Secret Garden Florist for the first time for my dad's funeral flowers. The service I received was excellent, very friendly and extremely professional. They were really helpful and very well priced. The flowers were absolutely beautiful, better than I expected. I ordered a red rose spray and DAD in white and they added a gorgeous red ribbon around the word and some red roses to it. They did an amazing job and you can tell that they take pride in their work. Thank you to you all at The secret Garden for your beautiful effort with my dad's flowers. I would highly recommend them, they are amazing at what they do x
Fantastic experience: Ordered flowers from here because of the same day delivery and the choice of arrangements. We chose the Orangina bouquet to cheer up my friend and it was beautiful, lovely fresh flowers, beautiful shades of orange (her favourite) and the delivery person was lovely and friendly! Would definitely recommend!
Fantastic experience: Beautiful flowers delivered to my mum as a get well gift. Excellent service, flowers were so fresh, vibrant and nicely presented. Size of the arrangement was very good value for money too. Highly recommend this florist.
Fantastic experience: I ordered a bouquet for a colleague's special birthday. The website was so easy to navigate, payment options were simple to follow and were delivered on time on the date selected. The recipient was absolutely thrilled and sent us a photo of the bouquet and it was just exquisite. Would highly recommend!
Fantastic experience: I’ve had the most beautiful bouquet of flowers delivered by Secret Garden florists. They were fresh, vibrant and packaged lovely. I’ve never had a bouquet that looked so good and have flowers last for as long as they have!
Fantastic experience: Easy to use website, speedy delivery and the bouquet was loved by the recipient. Thank you. I would recommend ordering from The Secret Garden!
Fantastic experience: The most stunning bouquet of flowers for our wedding anniversary. Super helpful and friendly staff, beautiful quality that lasted ages! Would 100% recommend.
Fantastic experience: Truly exceptional service. Secret Garden prepared a beautiful bouquet for our Silver Wedding Anniversary, including finding specific flowers for the arrangement at relative short notice. I can’t recommend Secret Garden enough…..if only there was 6 stars!
Fantastic experience: We don’t live in the area so I ordered some funeral flowers over the phone to be delivered to the funeral director. I ordered a spray and three individual flowers from the grandchildren. The person I spoke to couldn’t have been more helpful. The flowers were beautiful and worth the money paid. Thank you
Fantastic experience: Great service. I don't live in the area and asked for a text to confirm delivery, they were happy to do this. My mum loved the flowers. I definitely recommend them.
Fantastic experience: Ordered just before the 1pm same day delivery cut off time. Was surprised to get a message thanking me for the beautiful flowers that were delivered at 2pm, great service!
Fantastic experience: They put together an absolutely beautiful bouquet, exactly as I had requested, to echo the flowers in my friend's bridal bouquet. I would highly recommend their skill and personal service.
Fantastic experience: My husband surprised me with a lovely bouquet of flowers from here. They were beautifully arranged and now they have fully opened they look even better.
Fantastic experience: I ordered 7 different arrangements on behalf of several people for my sisters funeral. Every one was just what I specified and all were stunningly beautiful. Thank you Secret Garden!
Fantastic experience: Amazing flowers. You won’t get a confirmation email when ordering, you will only get this once delivered.
Fantastic experience: Fantastic. Ordered for my Mum and Aunt as they’re going through a tough time, flowers were beautiful and arrived within about 2 hours of ordering online. Can’t rate them highly enough.
Negative experience: Disgusted and disappointed. I ordered the flowers on behalf of a dear friend, for the sad occasion of my Mother's funeral. The flowers were delivered as described and were of acceptable quality. However, I have phoned on three separate occasions asking for a receipt and have been assured that the process is underway. One week and a half later I'm still waiting. Considering the stressful and upsetting funeral planning, this non existent level of customer service is unacceptable. You should be ashamed of yourselves and I would recommend customers purchase flowers elsewhere...
Fantastic experience: I had to quickly purchase some sunflowers and gave them a call, firstly I couldn’t believe they had sunflowers due to it being out of season and then when I picked them up they were absolutely stunning! They even allowed me to order over the phone and pay on collection which helped too. Great customer service and the best florists I have ever used.
Fantastic experience: I ordered the loose red heart and red rose casket spray from secret gardens Northampton for my wife's funeral, they were unbelievably stunning. Not only that, they got all of the words I had written for each set of flowers on the cards. They delivered them to the funeral directors on the morning, nothing was to much trouble for them. First class service all round
Fantastic experience: Been using Secret Garden for quite a few years now for mother's day & my mum's birthday(as she told me to use them) & she's always very happy with the flowers & the delivery. Latest delivery at the weekend & she was very complimentary about the delivery driver as my mum is now elderly & not so mobile & they were really helpful, helping to put the flowers in a vase and in the right place. Thank you.
Fantastic experience: Fantastic service, ordered a supreme bunch of flowers, well worth the money as they look incredible. I had ordered them this morning around 9am and they were delivered within less than 3 hours. Great quality and service!
Fantastic experience: Debbie and her lovely florist shop were recommended by Co-op Funeral Care at Grange Park. She and her team were friendly, helpful, knowledgeable and knew exactly what we wanted (simple hand tied arrangements of freesias). She also dealt with a stressed bereaved family really well! The arrangements were delivered smack on time, were beautifully done and really well priced. Highly recommended!!
Fantastic experience: We first used Secret Garden for the flowers at my Dad's funeral. They were beautiful. Today is my mums 80th birthday, and I ordered a beautiful arrangement in a vase for her. They are truly stunning flowers. Thank you so much
Fantastic experience: We have over the years received flowers from the Secret Garden florist as they are very local to us, but we recently had to organise flowers for a funeral. Although a very difficult time, Debbie was so helpful and patient in running through what we wanted and the flowers themselves were nothing short of beautiful. Apart from the lettering tribute we also had a religious symbol made from flowers which were so incredibly well made and in a way we wished we could have kept them for longer. Delivered much earlier than expected and with the utmost consideration and care - we cannot recommend this florist highly enough - our sincere thanks to the team here.
Fantastic experience: I have used Secret Garden twice and they have been excellent both times. Very patient and helpful staff and wonderful arrangements. Highly recommended.
Fantastic experience: We used The Secret Garden at the saddest of times, when choosing funeral flowers. The staff were amazing and coped with tears and indecision, showing compassion at all times. They helped us to choose flowers from the extensive choice of arrangements and were happy to show us arrangements that were being made in store. They did everything they could to reassure us that the flowers would be just as we wanted them - and they were. Stunningly beautiful. I can't recommend them highly enough. NB - any odd looking bits are where tribute cards have been digitally removed from the photos below
Fantastic experience: Ordered online and not being from the area, I wasn’t sure what to expect. I ordered Flowers for a friends birthday along with a balloon, my friend was thrilled and the photo of the flowers are gorgeous. Thank you! Highly recommend.
Fantastic experience: Ive used the Secret Garden a lot and I'm never disappointed. Most recent purchase was an online order yesterday that was delivered within the hour, and looked amazing. Highly recommend.
Fantastic experience: Ordered sympathy flowers online from overseas. The note was handwritten not printed which was a nice touch. The recipient was very grateful. Highly recommend.
Fantastic experience: I rang up and asked for some bright and cheerful flowers for my sister who had some bad news. I just asked over the phone, delivered the next day and were absolutely beautiful
Fantastic experience: I love using the Secret Garden Florist! The staff are always friendly and helpful when you pop in, and the website is easy and user-friendly. These are Mother's Day flowers delivered today...absolutely beautiful.I will always use this Florist for every occasion from now on. They also did my dad proud when arranging his funeral casket display a few months ago. I highly recommend this gem of a small, local business.
Fantastic experience: Absolutely beautiful flowers ordered online from Italy and delivered in Northampton, exactly as requested. Very pleased, definitely will order again in the future :)
Fantastic experience: Ordered bouquet for my dad's 93rd birthday. Arrived on the day beautifully displayed. Highly recommend.
Fantastic experience: What a Super little gem of a florist the Secret Garden is. Arranged for a funeral display over the phone with an added addition type of flower and they did an absolutly fantastic job. No hassle, warm, polite and a lovely quality beautiful display delivered as required. Thank you for a fantastic job well done x
Fantastic experience: Ordered online for my mum who lives locally to this florist for mother's day. They delivered on the Sunday which was perfect & my mum loved them. They were beautifully arranged & packaged.
Fantastic experience: Picked this local florist from web search for a funeral spray. Their prices were very reasonable so chose them and I was not disappointed. The flowers were awesome and the attention to detail in the arrangement was immaculate. i cannot recommend them enough, I could have paid double and not got such a good arrangement. Well done, would recommend.
Fantastic experience: Customer Service is second to none, they listen to what you want and are very helpful & friendly. Beautiful bouquets as well as potted plants and small items in the shop.
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