Suffolk, 306 Nacton Rd
IP3 9JH, Ipswich
+441473272747

Opening hours

  • sunday: (closed)
  • monday: 9h-17h
  • tuesday: 9h-17h
  • wednesday: 8:30-17h
  • thursday: 8:30-17h
  • friday: 9h-17h
  • saturday: 8:30-16h

Emma's Florist is the floral gem of Ipswich, specializing in the creation of beautiful bouquets, bespoke wedding arrangements, and heartfelt funeral tributes. With over 15 years of experience, Emma and her talented team are dedicated to designing each arrangement with a special touch of care and creativity.

We offer same-day flower delivery in Ipswich and Suffolk, ensuring your feelings arrive fresh and on time. Want to send flowers further afield? We also provide nationwide delivery.

Our shop features a wide variety of options for any occasion, be it a birthday, anniversary, or just a spontaneous gesture of love. In addition, we offer floristry courses where you can learn to create your own floral arrangements alongside industry experts. Visit us and discover the magic of flowers!

Our comment from Flowerspedia about Emma's Florist:

Emma's Florist is renowned as one of the best florists in Suffolk, celebrated for its stunning floral arrangements and exceptional customer service. Many customers have expressed their appreciation for Emma and her dedicated team, highlighting their kindness and expertise.

Visitors to Emma's Florist often remark on the beautiful store and the vast selection of gorgeous flowers available. Here are some of the highlights from customer experiences:

  • Exceptional Service: Multiple reviews commend the friendly and helpful staff, who go above and beyond to ensure every client is satisfied.
  • Amazing Wedding Flowers: Couples rave about their wedding flowers, with many stating that Emma and her team captured their visions brilliantly, providing everything from bridal bouquets to stunning floral arches.
  • Attention to Detail: Clients appreciate the meticulous care put into every arrangement, ensuring the flowers are not only beautiful but also perfectly matched to their specific occasions.
  • Variety and Quality: Emma's Florist is praised for a wide range of floral options suitable for any event, including weddings, birthdays, and funerals, always delivering quality blooms that make a lasting impression.

Whether it’s for a wedding, a special occasion, or a simple bouquet, Emma's Florist consistently delivers beauty and elegance. Customers feel confident choosing Emma's for their floral needs, knowing they will receive outstanding service and breathtaking arrangements every time.

Emma's Florist: Reviews

4.5/5 (122 Reviews)
andy hodgson Published on Google 1 week ago

Fantastic experience: The best florist in Suffolk. Such a kind hearted lady. Thank you Emma xxx

Victoria Oyenuga Published on Google 2 weeks ago

Fantastic experience: First time customer. Beautiful store, beautiful flowers and very lovely people!

Katie Martin Published on Google 3 weeks ago

Fantastic experience: First time we used Emma’s Florist this weekend and we were not disappointed. I called up in the week, gave our budget and some guidance as was parents ruby wedding anniversary so wanted more reds and pinks. Picked them up Saturday and was honestly so happy with them. My mum loved them. Not to mention such a friendly welcome into the floristry. Also extremely reasonable prices. We definitely will be using again for our flowers in the future. Thank you (I forgot to take a picture)

Clare Bowen Published on Google 2 months ago

Fantastic experience: Our family has used Emma’s florists a few times now for various occasions and ive always been so impressed with her flowers and service and this last wreath was also perfect! The flowers were beautiful and put together perfectly! Very reasonably priced not that that is a factor for a loved one but with this economy it definitely helps and they were delivered directly to the funeral home promptly the morning of the funeral.Thank you so much ladies you will definitely see me again ♥️♥️

Madalina Marinciu Published on Google 3 months ago

Negative experience: I was very disappointed with my order from Emma’s Florist. The bouquet I received looked nothing like the one shown in the picture online, and one of the roses arrived broken. For the price paid, I expected much better quality and attention to detail. Unfortunately, I cannot recommend this florist based on my experience.

Emma's Florist
Emma's Florist

Hello thank you for your message I’m sorry to hear that you’re not happy with your order. I have tried to find your order but I don’t seem to have an order for you, under this name. If you would like to call us 01473 272747 we would love to look in to this further for you.

Mark Pearce Published on Google 3 months ago

Fantastic experience: My recent visit for over maybe 5 years & that's because I work in the same general flower/garden trade Which I explained to the two patient ladies (Phoebe) & (Theresa) also what I wanted: advice, informative, & also a very good price, I do a lot of these reviews & rarely give maximum credits for customer service! Brilliant,many thanks

Aristocrat アリストクラット Style Published on Google 5 months ago

Fantastic experience: I had to send a wreath to my sister as her husband passed away. I am in Tokyo and almost impossible to travel to the funeral. I was informed the wreath was beautiful. Furthermore, the florist was very helpful with the delivery in the morning of the funeral as my order was placed late. Wonderful caring owner of the florist. Thank you.

Katie Mulock Published on Google 5 months ago

Fantastic experience: Emma and her team are incredible. From the first appointment I had with Emma, I knew that my day was in her trusty hands. I had no idea what my vision was but told her my theme and she came through with the goods. Emma and her team are just so proud of what they do and it shows in their work. The whole day all I hear was ‘those are gorgeous flowers’ and they were unreal. Thank you for making my day ♥️

Bailey Marsh Published on Google 6 months ago

Fantastic experience: I purchased a bouquet from here this evening, it’s a gorgeous place to visit and the staff are so kind and knowledgeable. The flowers are absolutely stunning will definitely be back!

Anita Bond Published on Google 6 months ago

Fantastic experience: The flowers for our mums funeral were so beautiful. A wonderful spray and a garland to decorate the sides were absolutely stunning. Emma took time to understand what we wanted and exceeded our expectations

Mycat- smithy 05 Published on Google 6 months ago

Fantastic experience: my wife received some flowers from Emma's yesterday, they are lovely, delivered by hand I have saved the number for future use as my last purchase from M&S were lowsy not sure about the cost of these ones but they are superior. so I will use next time top marks from me!

Chloe Holloway Published on Google 10 months ago

Fantastic experience: Emma did the flowers for my wedding which was on the 12/06/25 and did such a lovely job! The flowers were perfect and Emma put in so much effort to make sure I was happy with the final flowers. She is generally a lovely lady and someone I trusted to bring my visions to life. I would highly recommend! Thank you to Emma and her team ❤️

Emma's Florist
Emma's Florist

Thank you so much for your lovely review it was so lovely doing your flowers xx

Iain Mason Published on Google 11 months ago

Fantastic experience: Emma and her team gave our recent wedding at Woolverstone a really creative splash of colour with all the beautiful flowers. From large arrangements, table decorations, bouquets right through to the buttonholes everything was vibrant and perfect for the day. Emma took time to work with our colour themes and create a perfect match. Definitely recommended ! Emma and Team - thank you so much. Iain & Sheeba

Emma's Florist
Emma's Florist

Thank you so much for your lovely review, I loved creating them for you both

Julie Murray Published on Google 11 months ago

Fantastic experience: Excellent service and quality from Emma's florist from start to finish for our beautiful wedding flowers!We were absolutely delighted with them and top notch service !Most impressed and would highly recommend.

Emma's Florist
Emma's Florist

I loved being part of your wedding. Just beautiful xx

Amanda Rossi Published on Google 1 year ago

Negative experience: Poor quality plant sent by post. My daughter will have paid for this gift for me. The leaves had holes in and were dead and tatty at the ends, with some lazy efforts to cut off the ends of leaves. The plants bent and wilting. It was on its last legs. Should be ashamed of yourselves. You think you can fet away with it because it's by post and the person paying for the gift will never find out. Lowdown behaviour. Offloading old plants onto flowers by post... tut tut

Emma's Florist
Emma's Florist

Hello
I’m truly sorry to hear that your plant arrived in this condition this is absolutely not the standard we work to. Every order is meant to be fresh, healthy, and a joy to receive, and I can only apologise that this was not your experience.

If you could please get in touch with us directly at [email/phone], we will happily look into this straight away and arrange a replacement or refund. We’d also like to review what happened with this delivery so it doesn’t occur again.

We take great pride in our flowers and plants, and it’s upsetting to know we’ve let you down on this occasion. Thank you for bringing it to our attention we’d like the chance to put it right.

Dr Peetree Published on Google 1 year ago

Fantastic experience: Emma & the team did an absolutely incredible job at our wedding, the bouquets, button holes, corsages, table pieces and all the little details were even better than we could have hoped for. 10/10 - would use again!

Emma's Florist
Emma's Florist

Aww thank you so much. I loved being part of your beautiful wedding

Gisele Hackett Published on Google 1 year ago

Fantastic experience: Absolutely amazing! I used Emma’s florist for my wedding bouquet and Emma and the team were so helpful. Emma helped me choose the flowers in the bouquet and delivery on the day meant I didn’t have to stress at all.

Emma's Florist
Emma's Florist

Thank you so much, Gisele! It was such a joy to create your wedding bouquet and be part of your special day. I’m so glad we could make the process stress-free for you. Wishing you all the happiness in the world as you start this new chapter

Stuart French Published on Google 1 year ago

Fantastic experience: Absolute life saver. Forgot to get flowers for mother's day so I called Emma's on the off chance. Called sunday morning and got some beautiful flowers ordered for the same day. And because I don't live in Ipswich any more, they were able to drop them off for me. Amazing!

Emma's Florist
Emma's Florist

Thank you so much for your lovely review! We’re so pleased we could help you out last-minute and get some beautiful flowers delivered for your mum. It means a lot that you trusted us, even from afar!

Bettina Maycock Published on Google 1 year ago

Fantastic experience: Lovely flower shop, very good service and they made the bouquet of flowers very special for my friend's birthday! They send it off for the next day to Hampshire and my friend was very impressed the best flowers she ever received in a beautiful box and beautiful colours! Highly recommend Emma's Florist

Emma's Florist
Emma's Florist

Aww thank you for such a lovely review xx

Michael Mckell Published on Google 1 year ago

Positive experience: Great staff.

Thomas Haigh Published on Google 1 year ago

Fantastic experience: Emma designed and supplied the flowers for our wedding last summer. She is a very talented artist and perfectly captured the feel we were hoping to achieve. Her arrangements and spectacular wedding arch were absolutely stunning!

Ann Hardy Published on Google 1 year ago

Fantastic experience: Ordered some flowers for a work colleague wanted something really bright and cheerful. That’s exactly what was delivered. The flowers were beautiful and amazing. Thank you so much.

Lisa Johnson Published on Google 1 year ago

Fantastic experience: Great service - really professional and friendly! And the decs were amazing!

Aran Saltmarsh Published on Google 1 year ago

Fantastic experience: Emma’s Florist provided flowers and other decorations for our wedding in September and we could not have been happier with the service. Emma was extremely helpful with helping us decide on the flowers, including an amazing flower arch, and everything looked brilliant on the day. Would highly recommend.

rebecca robinson Published on Google 1 year ago

Fantastic experience: Emma's florist did the flowers for my wedding in July. They were amazing, we had a meeting with Emma a few months before and from the proposal to the day everything was flawless. They carefully transported the flowers from the church to the reception and made everywhere look beautiful. All the bouquets and buttonholes were stunning and we had so many compliments on the flowers. A huge thank you, we would definitely recommend Emma's florist.

Joshua Gilson Published on Google 1 year ago

Fantastic experience: Very high quality, flowers come exactly how I asked, highly recommend:)

Hannah Lamond Published on Google 1 year ago

Fantastic experience: Just absolutely splendid, always gorgeous flowers, used Emma for my bridal bouquets and was not disappointed at all. Emma's florist incorporated my paper flowers into bouquets of dreams. They have also provided me 2 equally wonderful 1st wedding anniversary bouquets which again are just ear watering beautiful. Thankyou to a wonderful team for providing such joy in each individual flower. And being able to be so personable and perfect people to deal with.

Linda Gibson Published on Google 1 year ago

Fantastic experience: I was so delighted with my Bouquet . Thank you so much. From L Gibson

aliyah alleyne Published on Google 1 year ago

Fantastic experience: Emma and her amazing team did our wedding flowers and we could not have been happier! Everything was perfect from start to finish and the level of customer service is just outstanding. They even stayed behind during the ceremony to swap around the flowers for the reception! The prices were really reasonable and the quality was outstanding. Communication was always brilliant and Emma’s artistic design just flawless. Thank you again!

Amira S Published on Google 1 year ago

Negative experience: Would not recommend they just dumped the flowers on the side of the road, to be left to spoil in 33 degrees. Some flowers were broken others were brown and drooping etc. I have ordered from them twice. First time peonies were droopy but I assumed it was a one off so I ordered again. I was refused a refund and met with excuses. I wouldn’t recommend them at all, they don’t take accountability or try to resolve the issue and they ruined the experience when I sent them to my mum. Receiving flowers is a nice experience which was ruined by these people who charged and refuse refund.

Emma's Florist
Emma's Florist

Thank you for sharing your feedback. We're sorry to hear that your experience didn't meet your expectations, even though our flowers were up to a high standard. We take great pride in the quality of our arrangements and always strive to deliver the best to our customers. It was unfortunate that your mum wasn’t there when we tried delivering and her neighbours were out.
This is why we had to leave them in the shade and tucked away in a safe place. The first I have seen of the photos and from you!

Please feel free to email me on this.

Best regards,
Emma

Jacob Shutler Published on Google 1 year ago

Fantastic experience: A massive thank you to Emma and her team for our amazing wedding flowers. The whole process from start to finish was very smooth and we couldn’t have asked for better results. We were amazed to see what she had done to the room, and how she transformed it from the ceremony to the wedding breakfast. Everybody at the wedding loved the flowers and said how they made the day even more special. We can’t recommend Emma enough, thank you for everything.

jenny burrows Published on Google 1 year ago

Fantastic experience: Just had to say a massive thank you to Emma for the most beautiful funeral heart for my mum. The funeral was today and when I first saw it in the hearse I was so happy it looked amazing. The flowers were open pink and lilac roses with a pink edged ribbon. My daughters also ordered a beautiful purple and cream wreath which was also stunning. I would highly recommend Emma’s florist for their great service and beautiful flowers.

Helen Hamilton-Southward Published on Google 2 years ago

Fantastic experience: I've used these guys for the last few years to deliver flowers to my aunty as I live 5hrs away. The staff are always so lovely and my aunty always loves what they make up! The Christmas wreaths especially are gorgeous and last for ages!

Maggie Fitton Published on Google 2 years ago

Fantastic experience: Attention to detail is so very important to give the best service, Emma’s have this in bucket fulls, really friendly and all staff are polite and helpful. Emma herself is extremely knowledgeable and tells it just how it is , no waffle!!! If you want the best look no further than here. UPDATE: Our Sons wedding to Sapphira took place on 5th April 2024 at Milsoms Kesgrave To say the floral displays, bridal and bridesmaids bouquets, corsages and button holes, hair pieces for bride and bridesmaids, and bouquet s for us Mums, was amazingly beautiful, fresh and designed to reflect the choice of the Secret Graden as Sapphira’s wished. Every single detail was perfect, we could not have wished for a more stunning display . Being the very beginning of April the favourite flower of the Bride was Peonies and she would have liked to have them incorporated into her choice, Emma explained that they were not hopeful of being able to source them, … guess what they were there I am so grateful to Emma for her efforts which I am sure Sapphira was surprised!!

Emma's Florist
Emma's Florist

Thank you so much Maggie for your lovely review xx

Mark Cullen Published on Google 2 years ago

Fantastic experience: Amazing flowers and amazing customers service totally brilliant

Neil Stockdale Published on Google 2 years ago

Negative experience: Purchase flowers for Mother’s Day flowers dead by Tuesday .45 pounds not cheap and not good would not use again or recommend.

Emma's Florist
Emma's Florist

Hi Neil I’m so very sorry to see that you have given us a 1* when we spoke to your family member we asked for her to send a photo so that we can do what’s happened. She had sadly contracted us 1 week after Mother’s Day. Tulips and daffs don’t just dye after two days! I still have mine at home and they are amazing.
Like I say we are still waiting for a photo. I take it the other two bunches you bought where ok? As I haven’t heard from them.

I look forward to receiving the photo so that it can be sorted.

Thanks
Emma

Carol Robinson Published on Google 2 years ago

Fantastic experience: I needed some flowers for a funeral only gave them a days notice, absolutely beautiful flowers were sent to the crematorium on my behalf. Jo was fantastic on the phone and arranged it all thank you so much x

Laura Morgan Published on Google 2 years ago

Fantastic experience: We have used Emma's florist a couple of times in the past but more frequently over the last couple of months. Their flowers are always beyond beautiful. Emma and the team are always friendly and happy to altar designs to ensure you get exactly what you want. They nail the brief every time! Will always go back to Emma's florist.

Leo Culley Published on Google 2 years ago

Fantastic experience: Helped me out massively in getting some flowers for a date! It didn't work out but that's not on them I highly recommend for all your flower based needs!

Sophie Catling Published on Google 2 years ago

Fantastic experience: We could not be more grateful to Emma and her team. From the first appointment, to the big day, they have been kind, passionate, receptive and reliable. They were able to take our preferences, ideas and theme, and elevate it all into a stunning set of florals. We had so many compliments, from guests and suppliers, about how stunning our flowers were. Each detail was exactly as promised, and to a highest standard. No question was unanswered in the lead-up, and we even got some great insight and advice too. All in all, it was a fantastic experience, that I have and will continue to recommend. The service, quality and professionalism meant we had one less thing to worry about come the big day, and a ton of beautiful memories and photos.

Tracy Holland Published on Google 2 years ago

Fantastic experience: Thank you so much for all you did on Saturday at Orwell Hotel. Your boquets, button holes. Table decorations and not forgetting your outstanding arch were amazing. They helped to make our Wedding a perfect day. Would recommend Emma to anyone. Thanks again. xxx

Nik&louise Kerridge Published on Google 2 years ago

Fantastic experience: We can't recommend Emma's Florist enough. From the first meeting to our wedding day Emma and the team were incredible. Her expertise, patience and advice was invaluable. our wedding flowers were absolutely stunning! The bride and bridesmaids bouquets, table centerpieces, corsages, pedestals and the beautiful flowers that lined the staircase were exceptional. The perfect flowers for the most wonderful wedding day. Thank you so much Emma for making our day so special. You really are a star! xx

Emma's Florist
Emma's Florist

Thank you so much for a lovely review! It was such an honour to be part of your amazing wedding xx

Danielle Lester Published on Google 2 years ago

Fantastic experience: Thank you for the wonderful flowers you delivered to my Sister in Law this morning! In such quick time as requested, smelling and looking beautiful. It really has lifted her following an operation. Many thanks.

Kerri Heffernan Published on Google 2 years ago

Fantastic experience: Absolutely incredible Florist. Emma and her team were so easy to deal with and made arranging the flowers for our wedding day a breeze! The bouquets, button holes and Pew ends were so beautiful but the real showstopper was the flower archway; what a masterpiece and totally worth the very reasonable price. Emma and her team were there to move the archway (just with girl power and a 4 wheel drive), from the woodland where we had our ceremony to the main barn and we couldn't have been more grateful for the effort the girls put in to make it all happen so smoothly and also to go unnoticed by the guests - outstanding service all round, cannot recommend this team more . Thank you so much xxx

Debbie Pattison Published on Google 2 years ago

Fantastic experience: Thank you so much for doing my flowers for day they are beautiful ❤️❤️❤️❤️

Rachel Published on Google 2 years ago

Fantastic experience: Emma and her team did an amazing job for the flowers for our wedding. They listened completely to my vision and were able to advise so that I had the best flowers possible. They were so friendly and helpful along the way and when they arrived on the day I couldn’t have been happier. Thank you so much

Emma's Florist
Emma's Florist

Thank you so much Rachel, it was a pleasure to do your flowers x

Lucy Sanger Published on Google 2 years ago

Fantastic experience: As a wedding and events planner, I worked with Emma on planning wedding floristry for my lovely clients wedding day held at Hengrave Hal in May 2023l. Emma was amazing, not only was she lovely to work with and so knoweldgable but the flowers she created for the day were simply stunning! the church, bridal party flowers and venue floristry were beautiful, they were exactly what the bride and groom wanted and envisioned for their day. I would highly recommend Emma!

Emma's Florist
Emma's Florist

Thank you so much, it was a pleasure to work with you too - I hope we get to work together again soon!

Aimee Abu-Hamdan Published on Google 2 years ago

Fantastic experience: Following our first video consultation with Emma we knew she was was the florist for us! I found her via Instagram. We’re London based and our wedding was in Suffolk; dealing remotely with Emma was a total breeze, communication faultless (shout out to her PA Barbara too!). Emma’s passion for her business and her craft is second to none. Emma is so lovely as well as dedicated, calm, creative, very reasonably priced and super organised. Our wedding flowers were beautiful and I was blown away by what Emma and her team achieved for us! Everyone was so complimentary about our flowers and their impact on our day was simply stunning. Thank you Emma. A & T xx

Emma's Florist
Emma's Florist

Thank you so much Aimee, it was an absolute pleasure doing your beautiful wedding!

Karen Bambury Published on Google 2 years ago

Fantastic experience: Emma and team did the most magnificent job of the flowers for our recent wedding. Bouquets, buttonholes, table arrangements, a flower arch and dressed venue, everything was perfect and totally exceeded expectation. She took a lot of time to really understand the colours and 'look' that I wanted. Would highly recommend.

Emma's Florist
Emma's Florist

Thank you so much Karen, it was an absolute pleasure!

Stephanie Evans Published on Google 2 years ago

Fantastic experience: We used Emma's florist for our wedding flowers. We personally wanted fake flowers so we could keep them after our special day. Everything about Emma's service was very smooth from the first meeting, to follow ups to other communications. We were so pleased with our flowers, it was everything we hoped they would be and will be able to treasure forever. Thank you. We have also used Emma's florist many times before for mothers day gifts to funeral arrangements. Every time, we are always happy with the service and the beautiful flowers.

Emma's Florist
Emma's Florist

Thank you so much Stephanie, I'm so pleased it was everything you hoped for!

Demi Pendle Published on Google 3 years ago

Fantastic experience: Possibly the most beautiful bouquet of flowers I’ve ever received.

Emma's Florist
Emma's Florist

Thank you so much Demi, that's so kind of you!

Sarah Published on Google 3 years ago

Negative experience: Ordered the heart and soul flowers. Not as described. Should come with a lovely heart and gorgeous cream gift bag. Ran out because of mother's day which I understand but the heart and gift bag was why I ordered that one because it looked so beautiful. Just a cheap looking heart in a cardboard box. Also had a special message for my mum as we are celebrating mother's day this weekend no message at all. Can't justify spending £35 at all. Flowers are lovely though

Galiya PA Published on Google 3 years ago

Fantastic experience: Thank you for the beautiful flowers! I placed the order online in the morning and the flowers were delivered to my cousin the same day in the afternoon. I made a mistake during the order, and Jo helped to rectify it, so the birthday girl got her flowers in the end. P.S. The pictures below is for the large size bouquet (in case someone was wondering).

Ben Cobb Published on Google 3 years ago

Fantastic experience: I emailed Emma via the website on a sunday daytime (they are closed Sundays) asking if I placed an order could it be delivered next day by a certain time. I was expecting to get a reply after 930am the following day when they opened but to my delight Emma emailed me back and said that it would be possible! I looked through the online options followed the easy process and places my order, the next day the flowers in all their glory were delivered to my gf and she was overwhelmed and overjoyed with them and when I personally saw them I was to say the least pleasantly surprised! I will be using Emma's again !!

Emma's Florist
Emma's Florist

Thank you so much Ben for your lovely review x

Ellena Skoulding Published on Google 3 years ago

Fantastic experience: We would like to say a very big thank you to Emma for all of her help with our wedding flowers. They couldn't have been more perfect and were exactly what we wanted! Emma was also able to create a hair comb for me and some individual pieces for the bridesmaids hair. Emma was so helpful from the start and explained everything in so much detail. We will definitely be back if we need flowers in the future!

Emma's Florist
Emma's Florist

Thank you so much Ellena it was such a pleasure to do your wedding flowers xx

christina Jordan Published on Google 3 years ago

Negative experience: I must say i am extremely disappointed. This place came so highly recommended and i am sorry to say that i do not see why. I entered the shop to be greeted with a smiley face until i said what i wanted. I was then told to wait whilst they got someone else to speak to me. I was then greeted by someone who was obviously inconvenienced by our visit. I tried explaining that i wanted a small bouquet of flowers for a wedding 8 weeks away but i didnt have any idea of the type of thing i was after. I am not a flourist and was simply seeking guidance. I totally understand about being booked up and had i of been told it wouldnt have been doable, i would have understood. Instead i was met with a snotty response that i would need a consultation to discuss all the wedding flowers i would like, despite explaining a second time that i simply wanted one small bouquet. Planning a wedding is a stressful time and for a company that is supposed to pride themselves on customer service, that was not apparent today. I don’t see why i couldnt have been told a little bit about different types of flowers, what works best etc. i understand this would likely be covered in the consultation but why not help me start to think about what i want? They clearly did not want to help me. I am gutted, deeply disappointed and left feeling bad for inconveniencing and not knowing what i wanted. Even my 4 children commented on how rude the lady was. Safe to say that i will not be setting foot in that place again.

Emma's Florist
Emma's Florist

Hello Christina

I am deeply saddened to hear that you wasn't happy when you have come in the shop. Unfortunately I wasn't there when you came in, I ask the girls to advise my customers to come and book a free consultation so that I can run over it all with you as they don't know what is in season and what the prices are obviously if I was there we could of done it straight away. I completely understand that its really stressful getting married which is why we like to talk over your ideas. Please do let me know if you would like to book a free consultation in.
many thanks
Emma

Danni Williams Published on Google 3 years ago

Fantastic experience: Emma's recently did the flowers for my wedding, and they were absolutely perfect! Our wedding was postponed twice due to covid, but the staff were so understanding and supportive, and kept regular contact during those extra couple of years. This isn't the first time we have used Emma's to get flowers for an event, and every time they are exactly what we wish for. All of the staff are extremely friendly, and helpful, and I don't have a single bad word to say about my experiences with Emma's.

Emma's Florist
Emma's Florist

Thank you so much for your lovely words xx

Em Pea Published on Google 3 years ago

Fantastic experience: Wedding flowers were absolutely perfect. My Mother was a florist years ago, so I had a good idea of what I visualised & Emma produced bouquets that far exceeded my expectations, thanks a million!

Emma's Florist
Emma's Florist

Thank you so much x

Nicola Bayliss Published on Google 3 years ago

Fantastic experience: Emma and the team did such a wonderful job with our wedding flowers! Plants/flowers are not something I know much about so our trust was in Emma, and rightly so! She was able to make sense of my inspiration photos to exceed my expectations. Emma's PA, Barbara, is so fab she deserves a special mention! Quick to respond and answer any queries, and organise meeting with Emma.

Emma's Florist
Emma's Florist

Thank you so much. It was such a pleasure to do your flowers xx

Lindsey Sharples Published on Google 3 years ago

Fantastic experience: Emma and team did the flowers for our wedding at Hintlesham Hall on Saturday and they were bright, happy and utterly beautiful. Exactly what we wanted. Thank you Emma and co for making our special day perfect!

Emma's Florist
Emma's Florist

Thank you xx

Katie Rolfe Published on Google 3 years ago

Fantastic experience: Emma’s florist did a fantastic job of providing fresh flowers for our wedding. The flowers were beautiful and arranged to perfection. We felt at ease and Emma handled everything. The flowers were on time to the day and protected and presented beautifully. We couldn’t have asked for a better florist experience.

Emma's Florist
Emma's Florist

Thank you so much. I loved doing your flowers xx

Mel Cruz Published on Google 4 years ago

Fantastic experience: Beautiful flowers

Emma's Florist
Emma's Florist

Thank you x

Events ClipnClimb Published on Google 4 years ago

Fantastic experience: We worked with Emma's Florist for over 2 years using their services for weekly floral displays for the reception area. Emma also provided the centre with it's Christmas trees and garland for the cafe' area, which were simply stunning! We received so much positive feedback from our customers and made the centre feel extra special. We would definitely recommend using Emma's Florist - friendly staff and gorgeous flowers.

Emma's Florist
Emma's Florist

Thank you so much we love working with you x

Emily Perrin Published on Google 4 years ago

Fantastic experience: I used Emma’s for our wedding back in August last year, and she was excellent, I couldn’t recommend her highly, from the moment we booked to the fabulous flowers she produced on the day. I had so many lovely comments on the flowers and decor. I will most definitely be using Emma again for other events!

Emma's Florist
Emma's Florist

Thank you so much for your lovely review. It was a pleasure to be part of your wedding x

Mandie Prior Published on Google 4 years ago

Fantastic experience: Hi would just like to say thank you very much Emma. For our lovely duck and spray sheath we were so happy with them. Both. Realy lovely. Thank you Sooooo much. ☺️☺️☺️

Emma's Florist
Emma's Florist

Hi thank you so much, it was a honour to be asked to do them for you.

Stephen Taylor Published on Google 4 years ago

Fantastic experience: Excellent personalised service, delivered with care. Nothing was to much trouble. A very reasonable price too.

Emma's Florist
Emma's Florist

Thank you so much for your order

Sinead Champion Published on Google 4 years ago

Fantastic experience: Friendly and welcoming. Absolutely loved my flowers for my wedding. Would recommend to anyone.

Emma's Florist
Emma's Florist

Thank you so much

Julianne Woor Published on Google 4 years ago

Fantastic experience: Emma stepped in and rescued us at the last minute when we found ourselves without a florist for the wedding. She was absolutely fantastic, she really knows her stuff and the flowers were gorgeous! On the day she made multiple trips back and forwards for us to make sure everything was perfect and it truly was - from the button holes, to table flowers, pew ends to flower crowns and especially the bride and bridesmaids bouquets, they were all stunning! We would not hesitate to recommend Emma and her lovely team, thank you so much! Julianne & Craig x

Emma's Florist
Emma's Florist

It was so lovely to do your flowers for your beautiful wedding

[email protected] Jordon11 Published on Google 4 years ago

Negative experience: I would never use these again we order two lots of flowers for my dad's funeral and neither of them were right we asked for no extra flowers on our name one and they choose to put extra blue on when we said we didn't want them then the day before the funeral they ring us up saying if we wanted our other one saying grandads gone fishing we had to pay another 80 as they never quoted us right knowing we had to pay as couldn't go else where the day before to hen on the day the lettering is all different sizes and not straight I have kept photos as proof as it's not right and want people to know how they work never again ....... And will tell everyone I know not to go there ......

Kelly Quirke Published on Google 4 years ago

Fantastic experience: What can I say other than WOW! Emma did our wedding flowers September 2021 and they were amazing. She did our centrepieces, bridal and bridesmaid and flowergirls bouquets as well as buttonholes/corsages. The details and effort that went into the flowers was exceptional. We got so many compliments on the flowers and I was truly in love with all of the arrangements provided. The price was also brilliant compared with other florists and the service provided was absolutely amazing. Emma was lovely and kind and made an effort to make sure everything was perfect for the special day. Thank you so much Emma for everything! Our wedding would not have been the same without your talent.

Emma's Florist
Emma's Florist

Thank you so much (and thank you for sharing your gorgeous photos with me), it was a pleasure to work with you :-)

Clare Doughty Published on Google 4 years ago

Fantastic experience: Emma provided the flowers for our wedding and despite us having to change the date and what we wanted due to the pandemic, Emma was amazing throughout. From start to finish, we were able to request exactly what we wanted and the finished flowers were absolutely beautiful and matched perfected with what we had asked for. I would highly recommend! Thank you so much.

Emma's Florist
Emma's Florist

Thank you for your review Clare, it was an absolute pleasure to work with you.

Mark Steward Published on Google 4 years ago

Fantastic experience: Emma did my wedding flowers she sat down with me and went through everything I wanted nothing was to much of a trouble. Overall my flowers were lovely the bridesmaids were also pleased with there soany people on the day commented on how lovely they were

Emma's Florist
Emma's Florist

Thank you so much, it was my pleasure to provide your wedding flowers :-)

Den Noice Published on Google 4 years ago

Fantastic experience: From the moment we met Emma and her team, we knew we were in safe hands. As "mature" customers, we were not looking for bells and whistles, but she knew immediately what was right for us. They were delivered to the venue on time, placed beautifully in the wedding room, together with the table arrangements. Button holes were fixed on personally. This made our day. Thank you Emma.

Emma's Florist
Emma's Florist

Thank you Denise, that's really kind. I'm so glad you loved your flowers.

Helen Published on Google 4 years ago

Fantastic experience: Emma provided the flowers for my wedding and I couldn’t have asked for anything more. Emma spent time to run through exactly what ideas we had before the wedding and helped us with some beautiful ideas of her own. She kept in touch in the days leading up to the wedding and brought the flowers directly to the bridal parties and then to the venue. The flowers added the most perfect finishing touch to the outfits and the venue. The top table was just stunning ! Thank you so much Emma, I’m so glad we came to you for our flowers. Would definitely recommend.

Emma's Florist
Emma's Florist

Thank you for your lovely review Helen, it was a pleasure to work with you both.

Matt West Published on Google 4 years ago

Fantastic experience: Fantastic service from start to finish! Flowers on the day looked better than we ever imagined, we cannot recommend Emma's Florist enough!

Emma's Florist
Emma's Florist

Thank you so much Matt :-)

Mark Austin Published on Google 4 years ago

Positive experience: Nice and friendly. Good service

Emma's Florist
Emma's Florist

Thank you

Gemma George Published on Google 4 years ago

Fantastic experience: My mum received some absolutely beautiful flowers from Emma’s Florist today. I’m so pleased.

Sherryl X Published on Google 4 years ago

Fantastic experience: Have been using Emmas Florist for years, several beautiful bouquets - always gorgeous and unfortunately several funerals..... Always great service, would not go anywhere else.

Emma's Florist
Emma's Florist

Thank you so much x

Isabel Brunning Published on Google 5 years ago

Fantastic experience: Perfect,very nice large bouquet and a very reasonable price.

Emma's Florist
Emma's Florist

Thank you

Paul Hayman Published on Google 5 years ago

Fantastic experience: Great flowers. Always go that extra bit to help

Emma's Florist
Emma's Florist

Thank you

Airė Illek Published on Google 5 years ago

Fantastic experience: Just simply perfect! From the delivery to the quality of the product. Even card was hand written very nicely! I just hope that it will last me for couple of weeks ☺️

Emma's Florist
Emma's Florist

Thank you

G Harris Published on Google 5 years ago

Fantastic experience: Hi Emma, I just want to say Thank you for the beautiful flowers delivered by a lovely lady this morning, it was a wonderful surprise, and have to say the flowers were beautifully fresh and beautifully arranged Thank you , I shall call on you again. Still hoping you can bring your horse box to Holbrook .

Emma's Florist
Emma's Florist

Aww thank you so much for your lovely message. Good news we are when we are allowed back out we will be there on a Friday

Christine Goodwin Published on Google 5 years ago

Fantastic experience: Thank you so much for the absolutely beautiful flowers delivered to me for Mother's day. Outstanding. Xx

Emma's Florist
Emma's Florist

Aww thank you so much for your lovely comment

Victoria Foster Published on Google 5 years ago

Negative experience: Messed up my daughter’s 16th birthday balloons on a grand scale. Mismatched colours, got the order all wrong. Refused to refund 50% which I’d have accepted. Unapologetic and unfriendly non-customer focussed service. DREADFUL!

Emma's Florist
Emma's Florist

I’m sorry that you feel this way, the balloons where supposed to be picked up tomorrow and we would of seen that there was a colour default and would of been able to sort it by going and getting another one delivered ready for you to collect. We would never ask you to pay for something that you weren’t happy with hence why we refunded you fully

angela Driver Published on Google 5 years ago

Fantastic experience: Thankyou Emma's florist the Valentine red roses and card you delivered to my husband where wonderful and you made the day even more special .The customer service , quality flowers,price all excellent excellent

Emma's Florist
Emma's Florist

Aww thank you so much. Happy Valentine’s Day

Rosie waters Published on Google 5 years ago

Fantastic experience: I recently won a bouquet in an Instagram competition and was blown away with the quality, service and communication. I sent the flowers to my friend to celebrate her recent engagement and she loved them. Thank you and will be using your services again soon

Emma's Florist
Emma's Florist

Aww thank you

Julie Moos Published on Google 5 years ago

Fantastic experience: Fab service

Emma's Florist
Emma's Florist

Thank you

Gym Grangefitness Published on Google 5 years ago

Fantastic experience: I have had weekly flowers delivered to my business which are beautiful and certainly brighten up the place. So many customers comment and love them. A fantastic service to match! Thank you for our flowers today this year Emma’s florist.

Emma's Florist
Emma's Florist

Thank you it’s be such a pleasure working with you and we are so very grateful for your support. All the best for a great 2021 x

Barbara Brennan Published on Google 5 years ago

Fantastic experience: I recently had one of Emma's wreath making kits and it was amazing. The box was beautifully packaged and I had everything I needed (and more) inside to make a stunning wreath and the instructions were very clear. I have also been lucky enough to receive a couple of bouquets as gifts recently and they have been beautiful and lasted for ages! I highly recommend Emma's Florist.

Emma's Florist
Emma's Florist

Aww thank you Barbara, we loved your wreath you made. Have a lovely Christmas xx

Emily Sullivan Published on Google 5 years ago

Fantastic experience: Although unable to do one this Christmas, I have attended wreath making workshops in previous years and absolutely loved them! The owner, Emma, is friendly, helpful and professional, but best of all she tops up your Christmas fizz when asked! Wouldn’t hesitate in recommending Emma’s Florist.

Emma's Florist
Emma's Florist

Thank you Emily. Shame we couldn’t meet this year. Definitely next year plus always got to have a full glass

Steph Published on Google 5 years ago

Negative experience: Called up about flowers for my mums funeral and was incredibly rude, told me to call back as it was too buzy or just look on the website and tell them what they want. Not the way to treat an enquiring customer let alone those who are looking for flowers for their mums funeral....

Emma's Florist
Emma's Florist

Hi Stephanie
Thank you for your review, i'm sorry that you feel like this, its such a hard time to loose anyone and especially at this time of year. We strive to do our very best that we can. When on the phone i know you were unsure of what you wanted and directed you to the website to take a look as there is such a big selection and its hard to decide with so many choices. i'm sorry that you felt like this, if you would like to discuss this further please call 01473 272747

Nicola Bridges Published on Google 5 years ago

Negative experience: 1* which I was forced into so that I can post this review. My way- a star doesn't exist for this florist. Definitely AVOID, AVOID, AVOID!!! Emma Felgate claims "We are a florist that goes the extra mile. We deliver fresh flower bouquets to your door!" Only her colleague didn't go the extra mile to find the house name as claimed it was too dark despite being 2:30pm - I know it's winter but REALLY! Anyone else find this a laugh? And as for fresh flowers, you've got it all wrong! Your joking aren't you. I paid £7.95 for them to be delivered as a surprise for my colleague and are currently still in the shop. This service is absolutely terrible and a so called professional Emma is a professionally sarcastic Emma. I will not be going here again and heads up if you are planning to get married - I suggest you go elsewhere! I hope you enjoy this review Emma as much as I enjoyed your service - less than 1*.

Emma's Florist
Emma's Florist

Hello Nicola
Thank you for your review, We have spoken on the phone about your order regrading us delivering it. My driver had gone to the said address and had spent a good 30 minutes on trying to find the house also asked a few people who where in there gardens or walking by but unfortunately she could not find it and no one new of the house or the lady. We had rang you a few times to get more information of which we didn't get any reply until 4:00pm. My driver had left you a voice message to say with it starting to get a little darker it might have to go out tomorrow as we was still waiting for you to call back to give us more details and its really hard to see the houses when dark. When you rang we had spoken about the delivery and you said you hadn't been there so we had asked for the recipient phone number to get more details of where they were. You didn't want to supply this and asked for a full refund of which we did. If you would like to talk anymore about your order. please do call us on 01473 272747 Thank you Emma

Diane Giusti Published on Google 5 years ago

Negative experience: Quality of the flowers aren't good , and as it's dark inside you don't notice immediately

Emma's Florist
Emma's Florist

Hi Diane
Thank you for your review, I’m sorry that you feel our quality isn’t good. However we weren’t open in November as we where in lockdown so I’m unsure of your order.
If you would like to contact me to discuss this please call 01473 272747
Emma

susan willson Published on Google 5 years ago

Negative experience: Horrible experience, a few years ago now but have never forgotten it - nor paid so much for so little. I dealt with the owner, who was surly and unhelpful, and clearly couldn't have cared less whether I bought flowers or not. I was in a rush to buy an arrangement for a sick colleague. I now wish I'd told this woman where to stick her flowers, and her lousy (and very expensive) service. Would never go back under any circumstances.

Emma's Florist
Emma's Florist

Hello Susan

I’m so sorry to hear this, I can’t see you on our system but I would be happy to talk to you regarding this if you would like to call me on 01473 272747

Aron “AJM” Miller Published on Google 5 years ago

Fantastic experience: highly recommended

Andy Moorhouse Published on Google 5 years ago

Fantastic experience: Phoned in the morning to order a bouquet, picked it up that afternoon - lovely, exactly what I had in mind. Mother-in-law very pleased too - thanks!

Emma's Florist
Emma's Florist

Thank you Andy for your support, pleased your mother in law liked them

John Welton Published on Google 5 years ago

Fantastic experience: Beautiful flower display for my Mother's funeral yesterday, she would have loved them thank you so much.

Emma's Florist
Emma's Florist

thank you it was a honour to do them for you

Val Stutter Published on Google 6 years ago

Fantastic experience: Thankyou so much for creating two beautiful bouquets for two very deserving ladies that we couldnt get to to comfort. They both cried.

Z S Published on Google 6 years ago

Fantastic experience: Wont use any other florist I loves Emma's they are always polite and willing to help and the flowers look amazing!!

Chris Saich Published on Google 6 years ago

Fantastic experience: Emma's Florist provides amazing wedding flowers, bouquets and table arrangements. Very creative and lovely people, highly recommend!

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