Cary Florist

Negative experience: I’m sure 25% of this is my fault but I’m disappointed in the flowers I received for my lady. In my opinion, it was false advertising displaying roses in the shape of a heart but then adding a note under saying they can choose whatever flowers they want…. I wouldn’t have been upset if the flowers they gave me were good, but the ones given to me were already almost dying and a few snapped off before I could even give it to her. I’m grateful, I’m sure they put effort into this, but for $117…I expected a lot more. I’ve purchased roses before in cities like Minneapolis, Chicago, and Charlotte and this has to be the most expensive and non flattering ones I received. Granted. Lady at the shop sort of offered me another set she made, but there were only 6-7 roses in the vase of the others so…$15 a rose that were also almost dead? In my opinion I would stay away and pay a bit more to another shop that actually displays what they sell and isn’t some sort of “dealers choice” for over $100….

Fantastic experience: They fulfilled a same day request on Saturday. It looked great! Thank you!

Fantastic experience: I can’t recommend Cary Florist enough! I live out of state and panic-called, initially speaking with Carlee. I told her what I had in mind and she graciously recommended arrangements before we settled on Designer’s Choice. In my conversation with her I knew I trusted them to pick the best options. I opted to place the order online so I could let Carlee get back to her work, but I called back after placing the order and spoke with Rochelle. We discussed further what I was thinking, and she had additional recommendations which made such a stunning arrangement! What a terrific experience from start to finish - thank you so very much Rochelle and Carlee!

Fantastic experience: I ordered Purples in Paris (Deluxe) for a friend, as a get well present. I ordered the flowers on a Sunday and they were delivered promptly on Monday afternoon. Cary Florist did a wonderful job on the arrangement. My friend described them via text as "gorgeous, beautiful, and fragrant flowers". She was so happy with them and the card that I was able to get printed and delivered. This was my first time using this florist, but I will definitely order from them again and again.

Negative experience: I’ve ordered online from here several times and was happy with the bouquet and delivery process each time. However, the most recent purchase I made was extremely disappointing. I understand that the bouquet will not look exactly like the photos online, but it had way less stems and was not even close to the fullness of the picture online. I would not have paid what I did if I had known what it would look like. On top of that, they spelled some things wrong in the note I sent with the card, including my name. Hoping that more care can be put into the flowers and cards here in the future.

Fantastic experience: I had an outstanding experience with our local downtown Cary florist! I called this morning with 10 orders and asked if they could all be delivered the same day—and they absolutely delivered (literally!). Rochelle helped me. She was incredibly helpful, responsive, and efficient from start to finish. I chose Designer’s Choice, shared my budget, provided 10 delivery addresses, and included personalized notes for each order. Everything was prepared beautifully and delivered without a single hiccup. This level of service is rare and so appreciated. I will definitely be using them again for future orders. Highly recommend!

Fantastic experience: Beautiful arrangement, upfront prices on online order. Local delivery was perfect.

Fantastic experience: They explained everything clearly. One of the best experiences ever.

Positive experience: Online order picked up on Xmas Eve morning. Flowers in excellent condition, but I was disappointed in the substitutions. Most of the flowers went from deep, rich oranges and reddish-pinks to bright yellows and pinks, washing out the appeal of that darker palette. They also ask online what you want written on a card, but that was not included. I never order flowers online so I'm willing to admit if my expectations are unrealistic, but this type of thing matters to some folks so I thought I'd share.

Negative experience: Poor delivery timing. No response from company. Use another place.

Fantastic experience: I ordered flowers from Cary Florist for my mom’s funeral, and they were absolutely perfect, exactly as pictured, if not more beautiful in person. During such a difficult time, they went out of their way to accommodate my requests and ensured everything was delivered on time without any issues. Their professionalism, care, and attention to detail truly meant a lot to us. I’m very grateful for their kindness and would highly recommend them.

Negative experience: Really unhappy with my flowers. They look sad and the accent flowers look wilted. They were also delivered an entire day late. I will tell my husband not to use this company in the future. The calla lillies are too large and ugly.

Fantastic experience: Beautiful arrangement created for my daughter’s birthday, she absolutely loved them. Thank you!

Fantastic experience: I am in Washington state and my sister was in the hospital in North Carolina and I called Cary Florist to deliver flowers to her and they did a beautiful job and they were very helpful and kind. I will use them again. Wonderful business!

Fantastic experience: I smelled the flowers before I walked in the door. The staff was very nice. I was in and out with a beautiful bouquet for my Wife's birthday. They are awesome

Fantastic experience: Easy ordering from website. Delivered on time. Beautiful bouquet, my wife loved them! Thank you!

Fantastic experience: This is the only Florest I’ll use in the Cary, NC area. Need I say more.

Fantastic experience: I live in a different state and was looking for a florist to deliver flowers to my daughter in law. Cary Florist went above and beyond to make the birthday a very special day for her. She sent a picture to me and it was an absolutely beautiful flower arrangement. I’d recommend them to anybody wanting to make a day special for someone.

Fantastic experience: Returning customer and always so happy with Cary Florist. Everyone is so friendly and provide excellent customer service. Thank you so much and will continue to be their customer.

Fantastic experience: The ladies are wonderful, I always go to them whenever I buy flowers for my wife.

Fantastic experience: I had such a good experience working with Cary Florist. Both Rachels had a great eye for putting together what I was looking for and took the time to work with a complicated request. I really appreciated the time and care they took.

Fantastic experience: Sent the attached bouquet to a coworker for her birthday and thought they did a great job! Bouquet is “rainbow rush” deluxe and was delivered on time as per the date specified when I ordered. Thank you for making her day special! ❤️

Negative experience: Freaking EMBARRASSING to send roses to someone and they receive this! Cheap looking, whack looking, don’t look a bit more fresh than a man on the moon. Look at what I got verses what is on their website. Looks thrown together. Get close look at each rose. Looks like 12 different roses from 12 different countries that speak 12 different languages. Where’s that Pop!? Where’s that freshness!? And is that greenery around the roses or density in a national park!? I’ve sent enough roses over 30 years to loved ones to know how flowers are supposed to look. And this was today they received them. I’m embarrassed for my friend that her coworkers gave to see this. Either delivery what you show…or stop selling flowers.

Fantastic experience: I found Cary Florist through google (I'm in CA so I had no idea where to order) and ordered my friend flowers. My friend just had her flowers delivered (Supreme Purples in Paris - Deluxe) and they were delivered on time and absolutely gorgeous. Most importantly, they put a smile on her face during a very sad time. Thank you!

Fantastic experience: I received my second bouquet of flowers from this florist from my daughter. She lives out of town and researched local florists in my area. The first was for my birthday, and the second was for Mother's Day. When she called me for Mother's Day, she indicated that my flowers were delayed; however, she owned up to calling late. She received very nice communication from the florist regarding the delays--she was offered a full refund, or wait until they could produce a quality bouquet (as they had experienced supply chain issues). She opted for the later, and when I received my bouquet today, I was not disappointed! The bouquet is beautiful!!!

Fantastic experience: Excellent customer service. I sent flowers ,chocolate and a little gift, all purchased at Cary Florist, to my wife at her work for our anniversary. I told the florist the wrong date! When I realized my mistake I called the store and they said no problem we will have your order delivered today! Awesome. And yes my wife loved the flowers.

Negative experience: Extremely disappointed in this florist. Ordered Mother’s Day flowers for my mother in law, and when she sent me the picture— I was truly embarrassed. It looked like a $15 Publix grocery bagged arrangement. I sent flowers to an aunt (which was her sister) as well from another company and her arrangement was FULL and beautiful. I would have liked for my mother in law to have the better arrangement. The arrangement that was delivered was no comparison to the falsely advertised one I purchased. I called to try to speak with a manager on yesterday morning for them to make this right, no one has reached back out to follow up. The first one is the one received. The 2nd is the advertisement and the 3rd photo is from another florist that cost less than this place! Never again. I feel so cheated out of this situation and bummed for my mother’s gift. Next time I will just have her coworker to hand deliver her something.

Fantastic experience: Beautiful, simple, quick, and friendly. Great place for any flower occasion!

Fantastic experience: Their arrangements are always stunning.

Fantastic experience: Super friendly staff and great looking flowers!

Negative experience: While I understand that it is the week of Valentine’s Day and that a majority of people purchasing flowers are looking for roses and other Valentines related arrangements I was seeking a nice arrangement for a friend who has just had surgery. I went into Cary Florist and they had one mostly wilted, sad looking arrangement in their case with hydrangeas and yellow roses and I was informed that’s all that was available except for the select, overpriced “specials” consisting of roses and and other very basic flowers. Absolutely nothing that had any WOW factor shown. Thankfully I made my way across town to an amazing shop that was fully stocked for Valentin’s Day AND all the other occasions going on this week. Definitely recommend The Flower Cupboard!

Fantastic experience: My Sister-In-Law was thrilled with the flowers. Thanks for the great job!

Fantastic experience: Their customer service is outstanding. Very professional and down to earth. Their flower arrangement was absolutely beautiful. I highly recomnend Cary Florist.

Negative experience: Placed an order for delivery including thank you card. They quickly flipped it to another florist to fulfill without completing the thank you card so recipient had no idea who the gift was from. Poor service.

Fantastic experience: Called order in from Fla. Beautiful fall arrangement, delivered timely. Professional staff. An amazing experience! Thank you Cary Florist♥️

Fantastic experience: I never been to a florist before. I arrived to this store the day before Thanksgiving. Although they were backed up and busy during this holiday season, Madi, Bren, and Rochelle took the time to explain how things worked, showed me my options, and made me a wrap of flowers on the spot. I appreciate what they did for me. For anyone looking for the best, definitely try Cary Florist.

Fantastic experience: We used Cary's for a last minute arrangement (same day delivery) flowers were delivered and the arrangement was amazing!

Fantastic experience: Amazing work - came in and in less than 10 minutes they gave me this masterpiece!

Positive experience: I was delivered a beautiful birthday flower arrangement a few days ago. I am guessing an artificial scent was used to make it smell like fresh flowers and green leaves. This smell was irritating to the nose. That is the reason for the 3 stars

Fantastic experience: Samantha and Maggie did an excellent job with a custom arrangement for a family friend’s funeral. Beautiful flowers and great customer service.

Fantastic experience: The staff is so incredibly helpful. I came here for wedding flowers. The bouqet was beautiful and they also gave us some greenery for our cake. We happened to have a last minute emergency and they were able to accomodate our humble order perfectly. The staff even seemed genuinely concerned about making it beautiful! Very considerate! Awesome.

Fantastic experience: Great experience ordering from afar! The flowers were fresh and gorgeous upon delivery!

Fantastic experience: The flowers we have ordered have been wonderful. The flowers were fresh and colorful when they arrived. When we have asked for a color or idea for an event, the flower arrangement Cary Florist delivered really went well with the event!

Fantastic experience: I came to Cary Florist to make a floral arrangement for our 27 year wedding anniversary. All I could tell them is “she likes roses and the color purple.” They look that and make this absolute masterpiece! If you are looking for an arrangement rather than a bunch of flowers, the highest quality flowers, made by someone who is as much an artist as a florist, Cary Florist is your place. Simply breathtaking.

Fantastic experience: They delivered a beautiful arrangement from my best friend’s birthday! I asked for peonies and hydrangeas, and I got them! Very good service.

Fantastic experience: As the owner of a virtual executive services firm, I highly value customer service, time efficiency, and diligent follow-up when working with new vendors. Cary Florist nailed it today! I called in with an order for a beautiful floral arrangement and had an extra request for an image of the arrangement and updating information on my account. I was kept in the loop from beginning to end. Once I made the initial call, I didn't have to worry about a thing. Everything was taken care of seamlessly! Thank you!

Negative experience: I received my flowers on a Thursday and I followed the instructions to keep them fresh. In only 4 days most of the flowers were dead and wilted.

Fantastic experience: Wow! Absolutely stunning arrangement - beautiful and fresh flowers, and the floral artist and sales associate at the front desk were so helpful and kind. I will definitely order again. Thank you so much for your help! ❤️

Fantastic experience: Yet again, love - love - love - their arrangements - always stunning! Thank you Cary Florists! Only shop we buy long distance from! Reliable and amazing service too!

Negative experience: Horrible customer service! We called and the agent hung up on us. Refused to help us with the issue that they have on Apple maps they close at 6pm and offered pick up at 4pm when they apparently close at 4pm. We asked to speak with a manager or even another agent and he refused to transfer. The agent had no active listening and we had to repeat things several times. There was no empathy displayed - purely transactional! Train your associates better and if we don't receive a call back tomorrow, we will be filing a complaint and we want a refund! I don't even want the flowers anymore at this point as I'm so appalled at the level of incompetence this agent had on the phone and the disrespect he gave us.

Fantastic experience: I had a last minute, critical need to send flowers to my son and daughter-in-law in Cary. Because I am in Virginia, I wasn't convinced that any flowers I ordered online would be delivered same day, so I decided to order them locally and picked Cary Florist based on their excellent reviews. Not only are the reviews accurate, Cary Florist and their staff really stepped up to my request for delivery as soon as possible. The flowers came just shy of two hours after I ordered them and they were beautiful, both in arrangement and health. Best decision I ever made! Thank you, again, to the staff at Cary Florist for doing a fantastic job!

Negative experience: I really don't like leaving bad reviews. They forgot the message/card I asked for. Many of the flowers are more than half dead/browning already. The vase doesn't sit flush as the bottom is rounded (easily noticeable defect as the vase rolls around when you set it down). Lastly, it was a same day order so I understand substitutions, but this barely resembles like what I ordered online (2-3 of the same flowers max). I truly feel as though I wasted $100 and wish I went to a different place to pick them out personally, as I've gotten better flowers for half the price. I was hoping they would save the day, but honestly just put me in a bad mood.

Positive experience: Ordered flowers and rose petals for Valentines Day on the 8th. Sitting here on Valentines Day at 11:10pm with no flowers for my girlfriend, and no petals to put on the table for the dinner I cooked. Disappointed isn't the word. I'll never order from here again. I'll be calling tomorrow during business hours for a refund. Update. Spoke with Samantha. She was very apologetic and even reached out to me first to try to make things right and explain. Got my refund and flowers delivered in just 4 hours and for free to try to make up for the mistake. I'll be reserved to use them on Valentines Day again, but I appreciate the sincerity and attempt to right a wrong. I've changed the 1 to 4 stars for such beautiful flowers, wonderful customer service, and quick delivery. Can't do 5 for the stain it's left on this past Valentines Day though.

Fantastic experience: Ordered for three very special women - they took great care of us.

Fantastic experience: Thank you so much for excellent service. As I said when I ordered I was in the floral business for 30 years. I am so pleased with your service and duplication of the picture! Thank you

Fantastic experience: They care about their customers, I have been sending flowers from Treasure Island Florida to Cary NC since several years ago and this is a business that you can trust.

Fantastic experience: Cary Florist is excellent. The Peace Lily I ordered was delivered within hours to the grieving family's home. It was beautiful and truly helped to brighten their day. Ordering online was very smooth and when I had to call the shop to speak about the order, I received extremely courteous service. I would definitely order from Cary Florist again.

Fantastic experience: They worked with me with an order change, and delivered the flowers at the restaurant with no problem. It really made the occasion special. Many people stopped by the table to compliment and expressed how much you could smell them from across the room. I'm really glad I chose this shop

Negative experience: Ordered a bouquet of flowers for someone and extremely disappointed. Looked liked flowers bought from grocery and stuck into a vase. Not a good look for the price I paid and did not use colors requested either. Vase, flower colors and arrangement were subpar.

Fantastic experience: I phone in an order for funeral flowers and l8ve out of town. They were very helpful and courteous. I would use them again.

Fantastic experience: I called Sharron on Saturday afternoon. She helped find the right hospital and room number. Then Cary Florist delivered on a Sunday when most other florists said they were closed. My niece said the flowers were beautiful and made the room smell wonderful.

Fantastic experience: Loved all the help via phone as I ordered a sympathy bouquet to be delivered. The bouquet was fabulous, fantastic, super-wonderful. I'm grateful the request for adding a few stacia was honored. Good job, Cary Florist.

Fantastic experience: My niece was very pleased with her arrangement! I ordered them online and added special instructions for the arrangement. They arrived promptly and the instructions were followed perfectly. She sent me a picture and they are gorgeous! Thank you!

Fantastic experience: Stopped in for a last minute thank you bouquet, and Glen & Serena were super fast, friendly and made a beautiful arrangement with some cute relevant accessories. Perfect and affordable. Thank you!

Fantastic experience: I love in Texas and used Cary Florist to send my mom flowers on her birthday. I called the shop to check status and the woman I spoke with was so friendly and helpful! Then the driver called me to make sure it was ok for him to go through the gate at the house. Such great customer service! And my mom said the flowers were absolutely beautiful! GREAT JOB CARY FLORIST!

Fantastic experience: Thank you for my beautiful second order to my Daughter in Cary . I asked for the florist to pick out something beautiful and Brad did an awesome job !! That’s why I always call local direct . Thanks for awesome service Michelle Padilla

Fantastic experience: I came in from the blazing downtown heat into this pleasantly air conditioned, stunning flower superstore. Suffice it to say, I had a very specific impression I wanted to make on someone important. I detailed my parameters, and goodness me, did they deliver!! Cary Florist, for the win!!! Thank y’all, so much!

Fantastic experience: Beyond amazing customer service!! I made a mistake in the address I gave them and the flowers were delivered at the wrong location. They reached out to me to let me know the place they delivered at was incorrect and due to the circumstances they were able to send another arrangement to the correct place! I’m so thankful they were able to help me make it right! Will definitely recommend and use them again!

Fantastic experience: Great service. Will order from them again. I had a problem w/ my order and they called and emailed to take care of me. Our flowers were delivered same day and quickly

Fantastic experience: I found this florist online and picked them because they were close to my son and daughter-in-law's home and I needed same day delivery. I called at noon and the gentleman that answered the phone was extremely friendly and helpful and said it wasn't a problem to still deliver the same day. My daughter-in-law received the flowers and sent me a picture and it was beautiful. Thank you for such friendly and quick service and such a beautiful arrangement.

Fantastic experience: Wonderful experience! Very courteous and professional. Cary Florist went out of their way to ensure everything went smoothly. Highly recommend!

Fantastic experience: This is the only florist I trust! I have never had a bad experience with them! If you order from them you can expect your delivery even on the busiest holidays! I have used them multiple times and will continue to use them! I even recommended them to a family member that has had multiple deliveries lost by a big florist company. I highly recommend! Huge selection, customization, and fair pricing!

Fantastic experience: They’ve always been helpful, responsive and available for me over the years, plus their flowers are fresh and last a while. Thankful to have a downtown, local quality florist.

Fantastic experience: Asked for bright spring flowers for a birthday bouquet for my daughter. The person on the phone was very helpful, but I actually ordered through the website (the website was offering free delivery for new customers). I chose the “designers choice” cut flowers (wrapped bouquet) and the flowers were beautiful Also, this was a very nice size bouquet for the price. Ordering from a local florist is a much better product than the online flowers and the website made it as easy. Will definitely order from Cary Florist in the future.

Fantastic experience: Customer service is unmatched. Flowers are beautiful. 10/10 would recommend!

Fantastic experience: I was lucky enough to receive the BEST customer service from Cary Florist. They are so helpful, incredibly kind and TRULY care about the quality of their work. I could not recommend them enough and will use them in the future.

Fantastic experience: Excellent staff and services rendered. The arrangement was beautifully done for a walk in order. My mom was pleasantly surprised.

Fantastic experience: My wife knows quality, it’s a big part of her job. She loves flowers too. Nothing makes her light up more than flowers from Cary Florist. Sometimes I drive around but end up comparing other places to Brens beautiful work. It’s right next to LaFarm and totally worth it.

Fantastic experience: I was so pleased with the care taken to fill my last minute order. I had an arrangement sent to a grieving friend. I have heard from her and she sent a picture. It was a beautiful, sweet bouquet. I could not have chosen a more appropriate arrangement myself. Thank you Cary Florist. I will be calling you again in the future.

Fantastic experience: From my phone call to the delivery, things were so smooth. Congenial, helpful and presentation of basket spectacular. So pleased. They were delighted and surprised. Great job!!!

Fantastic experience: So thrilled with the service! It is a rare day these days to place an online order for a flower delivery and actually have it delivered on the day asked for, and for a fair price. Much appreciate the commitment to professionalism!

Fantastic experience: Sharon made my experience great with my baby girl arrangement and the details I requested along with the greeting card. Thank you so much Sharon my son and daughter in law are enjoying the arrangement.

Fantastic experience: They created the most beautiful centerpiece for my family Thanksgiving. Everyone just loved it!! Cary Florist is very talented, professional and provides great customer service. Highly recommend!

Fantastic experience: Very helpful and friendly staff. I placed an order for a fruit basket with a few special touches and they handled everything beautifully and delivered on time as promised. Doing this long distance (from Texas) I truly appreciated the help and attention to detail. Thanks!

Fantastic experience: Fantastic service.. from ordering .. arrangement.. to delivery ! The flowers were beautifully arranged and made my friends day! Thank you and will for sure see you again !!

Fantastic experience: I ordered flowers for my anniversary and they were probably the best roses I’ve ever purchased. I ordered from their website where o was able to customize a card with a picture and a personal message. I thought that was really cool and my wife said it was her favorite part. The order process was easy and the flowers were delivered on time and waiting for us as a surprise. Excellent all around service and products

Fantastic experience: Knocked it out of the park. Awesome. Thanks

Fantastic experience: I ordered a same day delivery of a standard "designer's choice" bouquet and was very pleased with the size and style. Thank you very much!

Fantastic experience: Cary Florist continues to brighten my family's day with their beautiful arrangements. Your creative florists and fragrant flowers provide unexpected smiles. Thank you for simplifying this process from a distance.

Fantastic experience: Very reasonable and did an excellent job on flowers for our wedding. Friendly staff and adorable little shop. They kept my flowers refrigerated. You know a florist is good when their whole refrigerator is packed with orders. :-).

Fantastic experience: On a "last minute" decision to send a dear friend who just turned 83 a birthday wish/surprise through special delivery I found this business through the internet and my GPS app. After several complications of finding the right address the determination of the delivery person found my and my son's friend and handed her a beautiful bouquet of assorted flowers.

Fantastic experience: Brandon with Cary Florist was so very helpful when I called to order a sympathy arrangement for a co-worker and her family. Thank you so much!

Fantastic experience: Omg if you know me... I Love Flowers my son surprised with this flower arrangement delivered to me for my Birthday ! Not only I was surprised I was quite pleased... Beautifully ! Thanks Cary Florist Loved It !

Fantastic experience: Had a great experience. I was supposed to order my MIL flowers for Mothers Day, and completely forgot until the Friday before 2 days). They were able to take the order for delivery the very next day. It was very user friendly, and I am out of state! The bouquet that arrived was beautiful and my MIL loved it!!!! Very reasonably priced as well!

Fantastic experience: What a wonderful UNC-CH graduation bouquet! Received lots of compliments today! It has made our day even more perfect. Thank you Cary Florist!!!

Fantastic experience: Cary Florist was so amazing to correct a mistake (very busy time) and most kind and apologetic that I teared up as they sincerely apologized! Genuine people like themselves is a rare thing these days; They make u feel special and as if u are more than “just a number”! I can see why they have such a great rating! I HIGHLY RECOMMEND them and will always use this florist! The plus is that their arrangements are BEAUTIFUL and you get your money’s worth! Thank u so kindly and deeply u are appreciated! Rhonda Potts

Fantastic experience: Look no further! This place is amazing! They were able to put together a bouquet for my mom for her birthday within hours AND deliver it (not only) the SAME DAY but perfectly timed according to her nurse work schedule! They were so kind and helpful and made my mom so happy- they will be my go to for any floral needs in the Cary, NC area.

Fantastic experience: I live in Vermont and like to send flowers to my mom. Same day delivery and very attractive flowers keep me coming back. She sends pix of the flowers she receives and they are beautiful.!

Fantastic experience: I ordered flowers and added a card for Administrative Professionals Day. Easy online order. Final presentation beautiful. Delivery was smooth, seamless. They were delivered around 10am, and I received email notification around 11:30am. My associate loved the arrangement and it made her day! Thank you, Cary Florist! I will definitely add you to my Save list on Google for future orders.

Fantastic experience: It was absolutely the prettiest spray I have ever seen! It was the perfect one for my friends memorial. It was exactly what we eye looking for and we couldn’t of been happier with the arrangement.