FNP.AE - Dubai

Name: FNP.AE - Dubai
Address: Al Asayel street Road no 318, Dubai, AE
Telephone: +971600511100

Al Asayel street Road no 318, , Dubai

Ferns N Petals is your go-to florist in Dubai, specializing in handcrafted floral arrangements, unique bouquets, and unforgettable gifts. We proudly serve all hyperlocal areas of Dubai such as Jumeirah, Dubai Marina, and Downtown, ensuring quick delivery in just one hour or same-day service.

Whether you're celebrating a birthday, an anniversary, or surprising someone special, our expert florists make sure every bouquet leaves a lasting impression. We also offer a selection of cakes and corporate hampers for every occasion, which is why our customers love us for our reliability and the quality of our products.

Open 24/7, Ferns N Petals makes gifting easy, joyful, and memorable. Call us at +971 43387676 to place an order or to explore our offerings. Discover the magic of flowers with us!

Opening hours

sunday: 0h-24h
monday: 0h-24h
tuesday: 0h-24h
wednesday: 0h-24h
thursday: 0h-24h
friday: 0h-24h
saturday: 0h-24h

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Our comment from Flowerspedia about FNP.AE - Dubai:

A Trusted Brand for Flowers and Premium Cakes

FNP.ae stands as one of the UAE’s most recognized online flower and gift delivery brands, serving Dubai, Abu Dhabi, Sharjah, and other emirates with a vast catalog of over 500 floral arrangements. The platform is particularly celebrated for its extensive selection of cakes, including the highly popular "Viral" Dubai Chocolate Cake and Pistachio Kunafa varieties, which customers frequently praise for their rich flavors and perfect presentation. Whether for a romantic anniversary or a festive celebration, FNP.ae offers a wide range of products designed to make gifting effortless.

Exquisite Floral Arrangements and Gift Options

The florists at FNP.ae craft each bouquet with artistic flair, ensuring that every arrangement reflects beauty and care. Customers have highlighted the quality and freshness of their most sought-after blooms:

Rose Bouquets: Available in various colors and styles, these classic arrangements are perfect for expressing love and admiration.
Lily and Tulip Collections: Sophisticated and graceful options that add charm to achievements and milestones.
Seasonal Specialties: Including vibrant carnations and lush peonies, ideal for birthdays and Mother’s Day.
Orchids and Plants: Healthy, long-lasting greenery that serves as an elegant gift for any occasion.

Fast and Flexible Delivery Services

Convenience is at the heart of the FNP.ae experience, offering versatile delivery options to suit every schedule. The service provides lightning-fast 1-hour delivery in select areas, alongside same-day and fixed-time slots that allow customers to specify exactly when their gift should arrive. This flexibility extends to late-night or midnight deliveries, ensuring that last-minute surprises are handled with precision. Many clients appreciate the transparency of the process, including real-time updates via WhatsApp or email before the package leaves the shop.

Dedicated Customer Support

While navigating the complexities of high-demand periods, many customers have commended the professionalism and patience of specific support agents. Staff members like Rhoby, Farid, Leonor, and Nadeem are frequently mentioned in positive reviews for their helpfulness, quick problem-solving, and ability to make the ordering process smooth and stress-free. Their dedication ensures that personalized requests, such as custom messages on cakes or specific floral instructions, are executed with care.

FNP.AE - Dubai: Reviews

3.9/5 (6.128 Reviews)

Reviews are the opinions of their authors. We do not verify that the author was a customer.

Las opiniones más recientes en Google

3,9 out of 5 from 6.128 reviews

Muhammad Hamad Published on Google

7 months ago

Negative experience: Ordered through Careem, Red Velvet Cake and a Birthday Topper. Someone from FNP called saying they don't have Red Velvet Cake, I agreed for them to send Black Forest Cake, he asked me for what to put on Birthday Message and I gave him a name. Told him to not forget the birthday topper. They confirmed on the phone, but sent wrong cake with no topper or birthday message.

Report this review

FNP.AE - Dubai

Dear Hamad,

We sincerely apologize for the experience you had and truly regret any inconvenience caused. At FNP, we strive to provide the best service possible, and it is disappointing to know we fell short in your case.

To better understand what went wrong and to resolve the issue promptly, we kindly request you to share your order number or the contact details (email or phone number) used to place the order. This will help us locate your order in our system and assist you more effectively.

Please feel free to reach out to us directly at [email protected] or call us at +971567427222. We are here to help and would appreciate the opportunity to make things right.

Thank you for bringing this to our attention. We hope to hear from you soon.

Warm regards,
FNP Customer Support Team

Abizer Bastawala Published on Google

7 months ago

Negative experience: The delivery driver did not follow the instructions that were clearly given. The order was meant to be left at the door, but instead the driver rang the bell and handed it to a family member. The mother who received it was caught completely off guard and even started crying, which made the situation very uncomfortable for everyone involved. It caused a lot of unnecessary stress that could have easily been avoided if the instructions had simply been followed.

Report this review

FNP.AE - Dubai

Dear Abizer,

We sincerely apologize for the experience you had and truly regret any inconvenience caused. At FNP, we strive to provide the best service possible, and it is disappointing to know we fell short in your case.

To better understand what went wrong and to resolve the issue promptly, we kindly request you to share your order number or the contact details (email or phone number) used to place the order. This will help us locate your order in our system and assist you more effectively.

Please feel free to reach out to us directly at [email protected] or call us at +971567427222. We are here to help and would appreciate the opportunity to make things right.

Thank you for bringing this to our attention. We hope to hear from you soon.

Warm regards,
FNP Customer Support Team

Kate Lukyanova Published on Google

7 months ago

Negative experience: The flowers were delivered already dead. The leaves were yellow, dry, and completely wilted, and the bouquet looked old and unhealthy. This was a clear case of expectation vs reality. Very disappointed with the quality.

Report this review

FNP.AE - Dubai

Dear Kate,

We sincerely apologize for the experience you had and truly regret any inconvenience caused. At FNP, we strive to provide the best service possible, and it is disappointing to know we fell short in your case.

To better understand what went wrong and to resolve the issue promptly, we kindly request you to share your order number or the contact details (email or phone number) used to place the order. This will help us locate your order in our system and assist you more effectively.

Please feel free to reach out to us directly at [email protected] or call us at +971567427222. We are here to help and would appreciate the opportunity to make things right.

Thank you for bringing this to our attention. We hope to hear from you soon.

Warm regards,
FNP Customer Support Team

Ali Khan Published on Google

7 months ago

Negative experience: I had placed an order for a Valentine’s Day delivery on February 14, 2026 with FNP.ae "FNP". FNP accepted my order and also confirmed that the ordered will be delivered between 6 AM - 3 PM on February 14, 2026 (they also charged a delivery fee). FNP failed to deliver the order on February 14, 2026 and were not available to answer any calls or provide any customer support. Their phone lines were all busy. On February 15, 2026, I myself, physically went to AlQouz location to pick up the gift and deliver it myself. This is a disturbing experience to say the least. A Valentine Day gift was promised to be delivered and not delivered and I had to go to physically myself the next day to pick it up and delivery myself. When I reach out to FNP to understand what, if any, measures, they took to manage the surge in demand during such occasions, I have found their leadership and management does not seem to take any ownership or responsibility and they hide behind their customer support staff. At minimum, they should manage their online portal and stop taking requests if they cannot fulfill it, such as Noon, Talabat and other delivery stores that mark their inventories as "busy" if demand surges that they are not able to fulfill. Pathetic Experience to say the least. Stay away and shop around for better options with Noon, Talabat, Keeta, etc.. that can deliver the same.

Report this review

FNP.AE - Dubai

Dear Ali,

We sincerely apologize for the experience you had and truly regret any inconvenience caused. At FNP, we strive to provide the best service possible, and it is disappointing to know we fell short in your case.

To better understand what went wrong and to resolve the issue promptly, we kindly request you to share your order number or the contact details (email or phone number) used to place the order. This will help us locate your order in our system and assist you more effectively.

Please feel free to reach out to us directly at [email protected] or call us at +971567427222. We are here to help and would appreciate the opportunity to make things right.

Thank you for bringing this to our attention. We hope to hear from you soon.

Warm regards,
FNP Customer Support Team

Hissa Ahmed Published on Google

7 months ago

Negative experience: Very bad customer service.. they are strong in marking only, but when it comes to order totally the opposite. The website is not working, no one replies to WhatsApp, and finally.. you don’t know where are your orders.. Now I decided to to escalate this to DED consumer rights

Report this review

FNP.AE - Dubai

Dear Hissa,

We sincerely apologize for the experience you had and truly regret any inconvenience caused. At FNP, we strive to provide the best service possible, and it is disappointing to know we fell short in your case.

To better understand what went wrong and to resolve the issue promptly, we kindly request you to share your order number or the contact details (email or phone number) used to place the order. This will help us locate your order in our system and assist you more effectively.

Please feel free to reach out to us directly at [email protected] or call us at +971567427222. We are here to help and would appreciate the opportunity to make things right.

Thank you for bringing this to our attention. We hope to hear from you soon.

Warm regards,
FNP Customer Support Team