Girard & Co. Flowers & Gifts

Negative experience: My fiancé and I had gone in at the beginning of the month to get our bouquet, corsages, and boutonnières done for our wedding. Dealing with the owner herself, Alba, she took down everything we needed. Date of our wedding, drop off times, even had us send her our inspiration photos and we were told, by her, she’ll get back to us in a couple of days with photos of everything to confirm that we liked the style and that everything was good and she’ll be able to give us a quote, no down payment was needed. Cut to a WEEK before our wedding, have not heard a single word back from her. We reached out on Saturday, got nothing, I call Monday morning and left a message, never even called me back, her, nor her employees. My fiancé had called the next day, and again, never got back to her either. I finally call again, get an employee and was told “she will call you back as soon as she’s back in today, about 30 minutes” and never got that call. Called AGAIN and got another employee who told me she was there, right beside her, but was “on the phone” and will call me back asap when she was done, so I waited 40 minutes, still never got a single call back. You can make time to call your other customers back, but not us who literally need all of this for a wedding and who have been trying to get ahold of you and answers for 4 days? Honestly super unprofessional on your part, as a person and as a business, especially leaving us stranded a week before our wedding not knowing if our order is confirmed with you. The fact that you cannot take 2 minutes to call either of us back to confirm everything, is pathetic. That’s all we needed, was a confirmation, you could have easily told your employees to confirm everything with me and you would have had my business. Luckily, we found another florist who was more than happy to help us, with such short notice. Honestly I would stay clear of this place, seriously, so unprofessional and inconsiderate.

Fantastic experience: I have gone in and ordered here a few times. The staff is extremely patient and also very helpful with their suggestions. They have unique touches to make your arrangement very personal based on what you tell them you are looking for. Prices are very reasonable for the outstanding service you are receiving. Thank you all for your help today!

Fantastic experience: Beautiful Bouquet!

Negative experience: First time ordering here and although the service was impeccable, the white roses I purchased in part of the flower arrangement, shriveled and died within the first 24 hours. Sent an email to Girard flowers, but haven't heard back in 3 days.

Fantastic experience: Thanks Kim. You were amazing.