Allen's Flower Market
Information about Allen's Flower Market
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: 9h-17h
Welcome to Allen's Flower Market, a family-owned florist with over 40 years of experience, where our love for flowers is evident in every glorious arrangement we create. Located in Los Angeles, we specialize in providing quick and fresh deliveries, offering a vast array of floral designs for every occasion—from weddings to special celebrations.
Our extensive selection includes beautiful bridal bouquets, corsages, and stunning arrangements for birthdays, anniversaries, and special events. At Allen's Flower Market, you can find fresh flowers, plants, and unique gifts that are perfect for bringing joy to your loved ones.
Visit us at any of our locations in Long Beach, San Fernando Valley, or Sunland-Tujunga, and experience our exceptional service available seven days a week. We’re here to help you choose the perfect flower for every moment in life.
Our comment from Flowerspedia about Allen's Flower Market:
Allen's Flower Market is renowned for its exceptional floral arrangements and outstanding customer service. This local florist in Los Angeles stands out for its:
- Fresh and Beautiful Flowers: Customers consistently praise the vivid, fresh blooms and stunning arrangements that not only meet but often exceed expectations.
- Prompt Delivery: Many reviews highlight the speedy same-day delivery service, ensuring that flowers arrive on time for any occasion.
- Exceptional Customer Care: The team at Allen's is described as knowledgeable and helpful, always ready to assist customers with their floral needs and preferences.
- Wide Range of Services: From birthday celebrations to sympathy arrangements, Allen's offers customized floral solutions that cater to diverse occasions.
- Loyalty Programs: Customers appreciate the beneficial loyalty programs, providing them with discounts and rewards for their continued patronage.
Overall, Allen's Flower Market is a perfect choice for anyone seeking high-quality floral arrangements delivered with care and professionalism.
Allen's Flower Market: Reviews
Fantastic experience: Absolute wizards with shears. Bloom kings. Also they have a great loyalty program.
Hi, Ryan. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: My absolute favorite flower shop. I live in Jersey, but was born & raised in LA & all my family & friends are there. I have ordered from Allen’s multiple times now, for happy occasions, and unfortunately sympathy ones like this last older. The flowers are always fresh, arranged beautifully and delivered in a timely manner. Highly recommend!!! Update: Years later, and I still only order from Allen’s Flower Market. The picture was for my mom’s birthday. They are the best flower shop I have ever come across and will continue to use for all my bouquet needs.
Hi, Caroline. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: This is my go to florist from now on. The arrangements are just as shown. My daughter is the recipient, and she loves the flowers.
Hi, Pam. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: I love working with local retailers because of their extra care and enthusiasm for helping their community. Allen's Florist didn't disappoint: they made it easy to order and customize, created an absolutely beautiful arrangement, delivered it quickly and brought a lot of joy to my son. Thank you!
Hi, Cynthia. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Ordered by phone - the staff were knowledgeable, quick and efficient - my family loved the flowers - many thanks to the great team at Allen's Flower Market!
Hi, Sue. Thank you so much for leaving us a stellar review!
Fantastic experience: Thanks you for the beautiful flowers for my aunts service. Staff was professional, flowers were delivered on time and were exactly what was agreed upon for the order. If I even need flowers again I will go to Allen’s.
Hi, Donaldo. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Wonderful and very easy to order
Hi, Trudy. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: We called from 2,000 miles away and ask for a special flower arrangement for our Son's Art Opening in LA......they did a beautiful arrangement just like we wanted.......then sent us pictures ......Thank You !
Hi, John. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Amazing custom orders - I gave a vague idea and they executed it to perfection for the recipient. This is now my go to
Hi, Matthew. Thank you so much for leaving us a stellar review!
Fantastic experience: Great work on the bouquet I ordered. Unique and beautiful.
Hi, Ethan. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: My daughter loved her flowers and said they were especially beautiful. What a way to celebrate her birthday and Valentine’s Day
Hi, David. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Floral arrangements are gorgeous--fresh and even exceed the online description and photos. Balloon add-ons are great! Accurate, prompt, and efficiently delivered. Great, user-friendly website. Reasonable prices and discounts. Both times I've used them recently were perfect experiences. Highly recommend!
Hi, Judith. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: The spectacular flower arrangement was delivered literally 40 minutes after I place my order online! Admittedly, 10 blocks away, but the service and quality of their arrangement was to-notch.
Hi, John. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: So happy with the experience all around!
Hi, John. Thank you so much for leaving us a stellar review!
Fantastic experience: I ordered flowers at the last minute for a funeral out of state. They delivered the flowers on time and my cousin loved them! Great job!
Hi, Aye. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Service was excellent prompt with care and thoughtfulness!!!
Hi, Tukalor. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: I live in SD and was able to place an order over the phone. Customer service exceeded all expectations! Thank you for making my mom’s birthday special from afar! Definitely recommend . EDIT: Also I’m reposting this post with the picture of the flower arrangement attached that was from Allen’s Flower Market. (The middle flowers) It was absolutely BEAUTIFUL. My mom loved it and my brother said the flowers looked really expensive lol
Hi, Erica. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Excellent warm, professional service, and recommendations! Thank you - the arrangement looked gorgeous.
Hi, Joy. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Great customer service when I spoke with the shop on their help placing an order in LA, since I am located in another state. Flower arrangement arrived on time and was beautiful. Thank you
Hi, Shelly. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Great Service! Highly Recommended!! My recipient was at Children’s hospital of Los Angeles and I was not aware that she could not receive flowers. Allen’s called me in the morning to let me know about the no flowers rule and presented me with other available options so she would still receive a meaningful gift delivery and she loved it. Thank you for taking the time to bring some cheer to a very special girl.
Hi, Kasey. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Stunner!
Hi, Martin. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Beautiful flowers, good prices, fast service, convenient location.
Hi, Peter. Thank you so much for leaving us a stellar review!
Fantastic experience: The flowers were even better than the photos. I was so happy with my purchase, will definitely order again.
Hi, Sierra. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: I think it was a bad weather day in L.A., but the flower arrangement arrived on time and my friend said it was beautiful. Thanks.
Hi, Gillian. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Every time I’ve ordered flowers to be delivered I’ve been happy with the bouquet. Gorgeous bouquets and delivered on time.
Hi, Nicole. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: They delivered on the day they said they would. The plant was in good condition and is being enjoyed!
Hi, Linda. Thank you so much for leaving us a stellar review!
Fantastic experience: Allen's delivers beauty and joy again and again! I live out of town, so I rely on them when I need to send flowers to my family in LA. My elderly aunt called to thank me for the beautiful Christmas arrangement, and she was crying tears of joy. Thank you, Allen's, for helping me send love across the miles.
Hi, Jeribeth. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Lovely holiday arrangement delivered quickly!
Hi, Diane. Thank you so much for leaving us a stellar review!
Fantastic experience: Beautiful flower arrangements for my Grandmother’s memorial. They turned out just as we discussed. They had them ready and on time for pick up. Friendly staff.
Hi, Carissa. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Thank you Olin for a beautiful, fresh, and lovingly prepared premium orchid succulent garden for our son and fiancé!
Hi, Kathleen. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: The best! Love their flowers and service
Hi, Jaylene. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: The best flower shop the Silverlake! Great helpful and creative staff creating beautiful arrangements!!!
Hi, Manuel. Thank you so much for leaving us a stellar review!
Fantastic experience: Excellent flower selection including unique fillers. As the florist was putting together my bouquet she even recommended I choose a few different flowers bc the ones I chose were wilting. Also TONS of Mylar helium balloons to choose from. They open early too. You can also sign up for their club card and get points towards a discount in future.
Hi, Barndi. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: This shop was the best! I ordered flowers to be delivered to a venue in LA. I was worried I would not be able to due to living in a different state, but it was easy. The delivery person was prompt with communication and answered any worries I had. I will definitely use this company again for any deliveries in the area!
Hi, Jessica. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Beautiful flowers every time!
Hi, Dolores. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Service was great. and I was just told by the recipient that the plant was very pretty and well appreciated. They let you know when the delivery was made and keep in touch if any issues with your online orders. Will use again definitely.
Hi, Becky. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Outstanding customer service! They were throughly involved with helping me make a good decision for my friends restaurant opening, and when they were delivered fast. The flowers were exactly like the picture, unlike most online florists. I highly recommend this florists, they go above and beyond!
Hi, Keris. Thank you so much for leaving us a stellar review!
Fantastic experience: So personable and helpful! The flowers arrived with care and they were stunning!!
Hi, K. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Beautiful flower arrangement! She loved them!
Hi, Mark. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: I’m a returning customer. Beautiful flowers and great customer service! I had to reschedule the delivery date after I made an order. It was a very smooth and quick process. My mom loved the flowers she got.
Hi, Renata. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Not only were my 3 orders delivered right on time but each recipient was thrilled with the arrangements! Allen's is a true find for someone who lives in Virginia but with family in L.A. to whom I send flowers several times of the year.
Hi, Martin. Thank you so much for leaving us a stellar review!
Fantastic experience: I would recommend Alens Flowers. Olin was very helpful and made my delivery with no issues.
Hi, Brayhan. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: The flowers are perfect and so was the delivery.
Hi, Sue. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Beautiful arrangement made! I live out of state and always choose Allen’s Flower Market for my friends and relatives in California! Gorgeous arrangements, speedy deliver and very professional. I have never been disappointed!
Hi, Tehmina. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: I was sent a message that we should send flowers to our loved ones when they are alive not at the funerals. On Saturday morning, I was prompted to send these flowers to my mother. Allen’s flower market made the whole experience, easy and quickly were delivered. Thank you. You guys always do a great job.
Hi, Nestor. Thank you so much for leaving us a stellar review!
Negative experience: I was not notified when the delivery was made. I called at end of day, the only thing the LA office could tell me was that the driver marked it delivered. They couldn’t tell me a time it was delivered, if it was handed to the recipient or left at the door. The driver did not notify the recipient that a delivery was left at the door. I had to reach out to the recipient and ask them if they received the flowers. I think the customer service could be a lot better!!
Fantastic experience: Order taken accurately and flowers delivered same day. Our client surprised and estatic.
Hi, Team. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Loved Allen's flower shop they are very courteous and helpful. Allen actually worked with me to put a arrangement together. My wife received them at work she loved the flowers. I will for sure do my future business with Allen's flower shop
Hi, Johnny. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Beautiful! Beautiful! Beautiful! The service! The delivery! The flowers! Made my daughter’s birthday!
Hi, Danielle. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: This was my first experience with Allen's Flower Market. I placed my order with Ben who was great to work with. Delivery was perfect and the arrangement exceeded my expectations!
Hi, D. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Olin was great! Was able to help me navigate a surprise gift and make excellent choices on flowers. Very satisfied!
Hi, Ron. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Flavours were ordered last minute and delivered to restaurant for dinner! They were absolutely gorgeous. Would Order again - very happy fianceé
Hi, Simon. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Great quality and value. Exactly what I was hoping for. Delivered on time. Would order again.
Hi, Alex. Thank you so much for leaving us a stellar review!
Fantastic experience: Great flowers, delivered on time, look amazing
Hi, Christopher. We appreciate the kind words and are glad we could provide you with a positive experience!
Positive experience: I would give Allen’s a 5 star rating for the quality of the arrangement and the fullness of the flowers, but there were some delivery issues. I ordered a deluxe standing sympathy arrangement to be delivered before noon on Saturday to a church in Hollywood where a memorial service was being held. I requested that the flowers be delivered inside the church in the main sanctuary area, and placed in front of or near the altar. Even though the front gate was open and the church was open long before noon, they left the flowers outside in front of a back fence in the parking lot. They never made it to the memorial I purchased them for. Happily they were discovered the following morning and brought inside for the church service, so all was not lost, but I was very disappointed.
Miss D,
The driver who delivered this was completely unprofesional and irresponsible to you and our company. A 100% refund has been provided. I also am extremely sorry for this lack of quality service you have had to endure.
Harry
Fantastic experience: Allen’s Flower Market in Los Angeles stands out as a premier destination for high-quality floral arrangements and exceptional same-day delivery service. Their selection of fresh, vibrant flowers showcases both creativity and elegance, making every bouquet a work of art. The attention to detail in their designs reflects true craftsmanship, ensuring that each arrangement captures the intended sentiment beautifully. What sets Allen’s apart is their dedication to customer satisfaction. Their knowledgeable team takes the time to understand preferences, offering thoughtful recommendations tailored to any occasion. Whether it's a grand celebration or a simple gesture of appreciation, they curate the perfect floral presentation. The convenience of same-day delivery makes last-minute gifting effortless while maintaining top-tier quality. From the first interaction to the final delivery, Allen’s Flower Market demonstrates professionalism and a genuine passion for floral artistry. Their commitment to excellence makes them a go-to choice for anyone seeking remarkable arrangements in Los Angeles.
Hi, Mathew. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Doesn't get any better than this! Great staff, delivery, amazing arrangement equaled totally elated and happy recipient! Would definitely use Allens Flower Market again!
Hi, Nancy. Thank you so much for leaving us a stellar review!
Fantastic experience: Fast and friendly customer service. The arrangement I ordered was beautiful and fully met my expectations. It was delivered promptly and a photo was taken by the delivery person to show me when and where it was delivered. I appreciate their service and would use them again. Same-day service is so appreciated.
Hi, Sherry. Your feedback is highly appreciated. Thank you for the review!
Negative experience: Terrible. The arrangement sent looked nothing like what was selected from the website offering. The delivered arrangement was terrible, very amateurish, with much inferior plants/flowers.
We are very sorry that you were not satisfied with the arrangement that was delivered to Ms. Decca last week. Would you like us to redeliver a replacement???
Harry
Fantastic experience: Flowers, flowers everywhere. In the garden, in the shop and in her hair. In the vase or at this flower shop. On the table and on the door. What a lovely time to buy flowers for you and me. :D Let’s begin this flower market shop review. Allen’s Flower Market is a local florist and a lovely corner flower market shop in Silverlake section of LA. It is family owned and run business for generations. Therefore, it’s the oldest business in the area. They offer a breadth of flower services for birthdays, weddings, special occasions and more. Moreover, their flowers are vibrant, phenomenally fresh and beautifully arranged. Prices are competitive and fair. Overall, it’s a great flower shop. I recommend them.
Hi, Carlo. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Everything happened just the way it should; timely delivery, beautiful arrangement! Would highly recommend and would use again.
Hi, Signe. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Responsive, creative and great value. Neighborhood experts. Reliable. Delivery is done quickly and efficiently.
Hi, Thomas. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Excellent service. Beautiful flower arrangements. Thank you!
Hi, Melat. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Gorgeous lei made in a few hours. I will definitely be coming back :)
Hi, Jami. Thank you so much for leaving us a stellar review!
Fantastic experience: I ordered a birthday arrangement for my daughter and it was lovely! The team at Allen's were able to shift the delivery location when it came up, and the flowers were beautiful - just as I'd envisioned - and delivered right on time to the correct location. Thank you!
Hi, Lizabeth. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Beautiful floral arrangement! Kind and courteous customer service! Attention to detail was great!
Hi, Carolyn. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Skip the grocery store and come straight to Allen's for flowers and wonderful service. I needed a bouquet for a friend same day and walked in off the street. Olen (hope i got that right) helped me with everything. He explained arrangements vs bouquets, how they price things, and how to even present flowers depending on the occasion. I asked if he could create something for $35 and he created a gorgeous Lily bouquet for exactly $35.03! There's a reason you go to a professional! Other info: The parking lot is behind the store which you can enter from Glendale Blvd. Have an idea of what colors, fragrance, and flowers you may want and they can help you decide.
Hi, Aisha. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: The price was reasonable, the flowers fresh, and the delivery the same day.
Hi, Jonathan. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Beautiful arrangements and wonderful service. I’ve found my new florist!
Hi, Ivan. Thank you so much for leaving us a stellar review!
Fantastic experience: As always...prompt and the product was as pictured. Elicited joy from the recipient! Perfect!
Hi, Linda. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: I walked into Allen's Flower Market on Mother's Day without having preordered any flowers, and then Olin came into the picture. He not only helped pick and assemble the most beautiful arrangement, he did it under budget which is rare for Mother's Day. I will trust Olin with all my flower needs in the future; it was an amazing and easy experience.
Hi, Karim. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: I ordered on the phone for delivery to a college theater the next day. The person taking the order was great. When the delivery person couldn’t fine anyone at the theater to leave it with - I called to see what was happening and I was able to talk to someone who assured me they would re attempt the delivery. The flowers looked great.
Hi, Frank. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Our 6th time using them, always an easy experience, with reliable quality results. Recommend!! ,
Hi, Tracy. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Favorite flower shop in Los Angeles. Fairly priced. Trust in their arrangements. I set a price, occasion and they get to work. Never been disappointed with a single bouquet or delivery.
Hi, Dylan. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Ordered on-line and everything went perfect. Beautiful arrangement. Thank you.
Hi, Mitch. Thank you so much for leaving us a stellar review!
Fantastic experience: Beautiful flowers! Everything was terrific! From easy ordering, good suggestions, and perfect timing of delivery for a birthday. Couldn't have been happier with the gorgeous bouquet. Highly recommend. My go-to florist in Los Angeles.
Hi, Susan. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Flowers were beautiful, as in online pic. Good value for cost. Delivered on time. Very pleased!
Hi, Nancy. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Always outstanding. We use Allen's Flower Market for deliveries to many of our clients and their arrangements always make the clients very happy.
Hi, Momentum. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: I needed to change the delivery date and move it up. Allen’s was not only willing, they came thorough for the stunning sunflowers a full 24 hours earlier and made the day special. Thank you Allen’s Flowers.
Hi, Victoria. We are thrilled to learn that you had a positive experience with us!
Negative experience: I am very disappointed with the service I received, my flowers are supposed to be delivered before noon. They were delivered at 1 o’clock. The recipient was not notified. And a verification photo was not sent until 330. Well after I called to verify they were delivered on time. They said there was a mixup because I put LaCanada and the address comes up in Pasadena but JPL is a landmark in the area so when you put it into your GPS search, it automatically comes up so there should not be a problem or mixup. When I called about the delivering the flowers, Andrew was confrontational and defensive, even though he was aware of the situation when I said JPL he automatically knew where I was talking about in the procedures that they have so to sum it up I would not use them Again
I am very sorry about your unpleasant experience with Allen's Flower Market. What can we do to make you a happy, satisfied customer???
Fantastic experience: The plant for my daughter's birthday exceeded all expectations. She was thrilled - as were we. She will enjoy the gift for years to come. Thank you.
Hi, Robert. Thank you so much for leaving us a stellar review!
Fantastic experience: Beautiful flower arrangement!
Hi, Ernesto. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: I wanted a pet safe mixes colorful boquet. They worked with me to select the right one, adapted it perfectly and delivered it less tgan three hours from when I ordered it. Wonderful Experience!
Hi, Geoff. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: I found their online ordering very intuitive, As later evidence by the photo from my wife, the flowers I sent through Allen's Flower Market were beautiful.
Hi, Robert. Thank you so much for leaving us a stellar review!
Fantastic experience: I have to say thank you Sandman for saving my daughters birthday . The flowers are beautiful. Delivery fast. He saved me from for you flowers which I recommend not to use them. I explained to sandman what happened and he rescued me to save my daughters birthday. I will be a permanent customer. I live in NY.
Hi, Fran. We appreciate the kind words and are glad we could provide you with a positive experience!
Negative experience: I ordered a dozen roses for Valentine's Day on February 4th. I figured that would be enough time that if there were any issues before the 14th, they could be addressed. First off, I noticed that their prices were high, although they were lower than other florists in the downtown LA area. With delivery and an up charge for delivering before 5 PM (why is this a thing?) it was about $130 for a dozen roses. I know things are expensive on Valentine's Day but that seems a bit much. I figured at least with the good reviews there shouldn't be any issues ordering from here. I was wrong. The first issue I had was with the ordering process itself. Luckily, I screenshotted the order confirmation with order number because they did not send any confirmation email confirming the order but they were quick to charge my card!. As soon as you check out with the ordering process, they say they're going to send you a confirmation email, but I never received one. I checked my spam folder and nothing. I figured I'd give it a couple days just in case they're slammed for the occasion. I never received a confirmation email at all. The day before Valentine's Day I decided to shoot them an email to confirm that there were no issues with my order. I never received a reply from them. On Valentine's Day, I started calling them and left them a voicemail since nobody answered the phone the numerous times I called. I never received a response. Finally, I received an email of the flowers being delivered about an hour and a half after delivery. If that were the end of the issues I could live with that. The problem is that according to my girlfriend, who works with a bunch of executives in her job, the delivery person looked like he just rolled out of bed and was wearing pajamas to make the delivery. That's not a good luck for a company to have their delivery people looking like that to deliver to any location, much less a location with executives present. On top of that, when I finally got to see the flowers that evening, I noticed that many of the rose petals were black around the edges. I've never personally seen that myself in the past and I've sent a lot of flowers over the years. I let it go because my girlfriend didn't seem to be bothered by it and definitely didn't mention it... until today. She noticed. She was disappointed. I don't think I will be ordering from Alan's Flower Market in the future.
Mr. Trimmer,
I show that we did send out an e mail confirming the order (e mail receipt) and a e mail delivery confirmations. Please see screen shots I have e mailed directly to you that were taken from our pos system. The invoice and delivery e mail confirmations are sent out automatically, after order is processed and after order is delivered. I also understand you did not like the roses delivered. We will be happy to deliver another dozen roses arranged in a vase to Miss Marlene. Let me know when you would like the delivery to take place and I hope you find this solution acceptable.
Harry
Fantastic experience: Allen’s encountered a few issues but came through in the end. That’s the sign of a good florist. First, my friend was in ICU so the plant could not be delivered. Then Valentines Day frenzy was a barrier to responding to my emails. Then, my friend was transferred to a hospital that didn’t allow plants. So, Allen’s upgraded my order to cut flowers and delivered them. Unfortunately the hospital didn’t give them to my friend, but Allen’s couldn’t control that. So, in the future I’ll use hospital gift shops. Kudos to Allen’s for completing my order!
Hi, Pam. Thank you so much for leaving us a stellar review!
Fantastic experience: Allen’s is the best. They are so helpful in store with making beautiful arrangements on any budget. Great job on Valentine’s Day too!
Hi, Jessica. Your feedback is highly appreciated. Thank you for the review!
Negative experience: order flowers to be delivered to my partner at their work on valentine’s. Allen’s delivered the flowers at 8am by calling my partner over and over and over at 8am in the morning. and then just left them on a table outside the office. their response was that it wouldn’t make sense to deliver the flowers later (like when a business is open) because it’s valentine’s. I really thought they had delivered flowers before and knew what they were doing but no…no they do not.
Fantastic experience: Ordered flowers same day, I accidentally ordered funeral flowers when they should have been valentines flowers -- I called them up, and Lisa was AMAZINGLY helpful at getting my order changed right on time, still able to get them delivered same day. They're the best.
Hi, Nathan. We appreciate the kind words and are glad we could provide you with a positive experience!
Positive experience: Best service and beautiful flowers. Lolly helped me over the phone regarding the order I placed all the way from Canada.The delivery happened on the same day.
Hi, Nisha. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Lovely, helpful people. Beautiful flowers. All at a good/better-than most price!
Hi, Claudia. We are thrilled to learn that you had a positive experience with us!
Positive experience: For a 150$ floral arrangement including delivery I was disappointed when my friend sent me a picture of the bouquet I sent with this company. All the roses had wilted and brown outer leaves. For that price the roses should have been fresh and in perfect shape. Will not use this company again.
Fantastic experience: Allen’s was great! We had a last minute boutonnière & corsage order on a Saturday, and they were able to fulfill it in 90 minutes. Alyssa and her trainee were so helpful and took good care of us. We will gladly recommend them to others!
Hi, Marcelena. Thank you so much for leaving us a stellar review!
Fantastic experience: Bought an anniversary flower arrangement for my wife and it was unbelievably impressive. I asked for something that will stun her as well as her fellow employees and they over delivered. I will definitely use them again. Most other florists just give you the. minimum so they can make $ so I honestly gave up on having somebody make flowers, but thought I'd try again with someone new. Sure enough, will use them from now on. thank you.
Hi, Derek. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Beautiful and amazing working, loved your envision of what i asked for. snow princess ❄️. thank you so much i would highly recommend ordering bouquets from here
Hi, Chris. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Surpassed my expectations! Exceptional customer and delivery service! I called from Kansas to place an order for my aunt who is currently recovering from surgery. I called the Los Angeles shop around noon. The lady over the phone asked if we wanted delivery for today. I was kind of stunned she offered today, we were going to be satisfied if it was for the next day. In LESS THAN 2 hours, my mom receives a call from my aunt. She was in tears, telling my mom how gorgeous the flowers were. My mom and I were shocked how speedy the delivery was! Outstanding service.
Hi, Vanessa. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Fabulous Bouquetdelivered promptly to celebrate my sister's birthday . HUGE HIT!! Thanks to Harry of Allen's Flower Market
Hi, Kim-shree. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: This is the first time I ordered Christmas arrangements and it was lovely! My friend loved it.
Hi, Martha. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: I called from out of state for a same day delivery and was taken care of politely and professionally. They delivered as promised and my daughter loved the beautiful poinsettia she received!
Hi, Marcella. Thank you so much for leaving us a stellar review!
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