Roberts Flower Shop
Welcome to Roberts Flower Shop, a cherished family-run florist in San Antonio, dedicated to bringing beauty to your special moments since 1948. We specialize in stunning floral arrangements for all occasions, from weddings to anniversaries, ensuring that every bouquet is crafted with care and expertise.
Our shop boasts a wide range of services, including custom floral designs tailored to your unique needs, event displays that transform venues into breathtaking landscapes, and a thoughtful selection of giftware that complements any floral arrangement. Each creation reflects our commitment to quality and customer satisfaction.
At Roberts Flower Shop, we believe in the power of flowers to convey emotions and celebrate life's milestones. Let us be part of your next special event and help you express your sentiments with elegance.
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: 9h-15h
Our comment from Flowerspedia about Roberts Flower Shop:
A Family Tradition of Floral Excellence Since 1948
Roberts Flower Shop is a cherished, family-run establishment that has been serving the community since 1948. Renowned for its milestone event displays and a wide selection of giftware, this florist has built a legacy of trust and quality over decades. Customers frequently describe it as an "absolute gem" and a "go-to" destination, highlighting the shop's ability to combine traditional craftsmanship with exceptional service.
Stunning Arrangements and Fresh Quality
The floral creations at Roberts Flower Shop are consistently praised for their beauty and freshness. Clients report that the arrangements often exceed expectations, looking even better in person than in website photos. Whether it is a simple bouquet or a complex design, the shop excels in delivering breathtaking results. Key highlights from customer feedback include:
- Breathtaking Designs: Arrangements are described as stunning, thoughtful, and full of life, with attention to detail that turns simple flowers into art.
- Freshness Guaranteed: Customers repeatedly note that the flowers remain fresh and vibrant, with many stating they are always satisfied with the product quality.
- True to Image: Many reviewers appreciate that the delivered arrangements match the online photos accurately, ensuring peace of mind for online orders.
Exceptional Customer Service and Personal Touch
What truly sets Roberts Flower Shop apart is its dedicated staff, particularly team members like Crystal, Lexie, Stephen, and Anna, who are frequently mentioned for their kindness and expertise. The staff is known for being helpful, knowledgeable, and accommodating, even for last-minute requests or complex custom orders. Customers value the personal touch, such as handwritten notes and the ability to execute specific visions, like adding wings or crowns to funeral arrangements.
Reliable Delivery and Community Care
The shop offers efficient delivery services, often praised for being prompt and professional. Drivers are described as courteous, and the team ensures that orders arrive on time, even for same-day or next-day requests. Beyond business, Roberts Flower Shop is deeply rooted in the community, with customers highlighting their generosity in supporting local events and senior citizens. This commitment to care extends to both the products and the people they serve.
Roberts Flower Shop: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Las opiniones más recientes en Google
4,5 out of 5 from 200 reviews
Fantastic experience: The flowers were absolutely gorgeous and exceeded my expectations. I will definitely be ordering from them again.
Fantastic experience: The lady that helped me was very helpful I appreciate her help and the flowers on the easel came out Beautiful
thank you so much for giving us a review
Fantastic experience: This place is amazing for flowers and I highly recommend it! While organizing a community event for senior citizens in the westside, this flower shop really stepped up. They generously matched my purchase so we could give even more flowers to local seniors during our Valentine’s event. Their kindness helped make the day extra special for everyone involved. It’s always great to support a business that truly cares about the community. If you need flowers or an arrangement for any occasion, I definitely recommend checking them out!
Fantastic experience: The arrangement was beautiful. The delivery was on time. The customer service was exceptional. Crystal made sure every detail was taken care of.
Negative experience: Absolutely abysmal communication. I had a Valentine's day order and found out I had been cheated on so I asked to cancel and receive a refund - I get a reply saying it's been cancelled, that's all. Several follow-ups and over two weeks later, nothing. I'm not able to call as I'm not in the US, my emails simply go ignored.
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