Market Garden

Fantastic experience: I wanted flowers and a small headress for my son's wedding and Julie and he young lady were friendly, polite and a pleasure to do business with even the gentleman who delivered them was so friendly and polite and delivered almost to the minute I will definitely use them again so thank you ladies and gentleman for a memorable experience Thank you Mary

Fantastic experience: Found these flowers up the cemetery and just had to say how thoughful this is! Made me very emotional however I didnt take them home i left them on a bench as I feel someone else may benefit more from them but what a lovely gesture

Fantastic experience: Thankyou so much for the stunning wreath you did for my brother's funeral. This my first posting, yet this is my third time of using your services and i highly recommend Market Garden to everyone. Professional, Caring and with attention to detail. Thankyou Sue

Negative experience: Unfortunately I did not want to pursue this avenue, however, after being ignored, I feel it is the only route now to ensure now. I received a bouquet from this florist for Easter from a family member who lives armbroad, and unfortunately the quality was completely unacceptable. The roses were already dead on arrival, and the arrangement looked as though no care had been taken — it hadn’t even been properly trimmed or presented. I thought I could try and salvage them by trimming them myself and presenting them in my own vase, now some rickety half crumpled gift bag, however the entire bouquet ended up going in the bin shortly after as it was t salvageable. What’s even more disappointing is the complete lack of customer service. I called to raise the issue and was told to ring back later that day, however, due to being a full time working mum to a 6 month old, it wasn’t quite at the forefront of my priorities. I followed up via email and have had no response whatsoever, then I called again and got fobbed off and told I’d be called back the following day due to the person i needed to speak to being at a funeral. This call back never happened. It’s incredibly frustrating to be ignored when trying to resolve a genuine complaint. Based on both the poor quality of the flowers and the lack of communication, I would not recommend this florist. At this point, the silence speaks volumes. When a business can’t stand by its product or even offer the basic courtesy of a response, it raises serious concerns about how they operate. I would strongly advise others to think twice before ordering, as both the product and aftercare fall far below what should be expected.

Fantastic experience: We had a custom made beautiful spring coffin spray made for my father's funeral. It was absolutely stunning and the staff were really friendly and helpful. Would highly recommend.