Go Dutch Flowers

Negative experience: I want to give them the benefit of the doubt, but with this recent spell of one star reviews it seems this February they really dropped the ball. I ordered flowers in mid-January for Valentines week and all seemed well, then weeks later it is silence from them and collection day rolls around and I hear nothing. I email them again after the supposed collection date and still hear nothing not even an excuse. Very lucky I was able to get backup flowers elsewhere but the lack of communication before during and after is very unprofessional. Again maybe I caught them at a bad time, but I would rather be flowerless next time than try my luck again.

Negative experience: Do not use this business for delivery. They will miss the delivery date without a care in the world and be uncontactable for days afterwards. Check all the other one star reviews that prove my point before ordering delivery. I’ll give the one star cause they did refund me after multiple calls and emails.

Negative experience: Ordered flowers for valentine's which never arrived. That’s bad enough but they don’t answer their phone and are not replying to my emails. Very bad customer service, avoid this company

Negative experience: First and foremost I like the people and the business as a whole. I have great chats with the people in there as there are always pleasant friendly. However today on Valentines day they did not provide a good service in terms of communicating to me when they would deliver the flowers. This was a last minute order. This was ordered and paid the Wednesday(3days) before Valentines. Address was taken. On Valentines day no call, no notification, no text message as to when they will come. I left two voicemails on their office phone. No response back. By this stage its 12 noon and i have no idea when its going to be delivered I call a third time and i eventually get to speak to someone who needs to double check my order. Calls me back and asks whats my eircode and then tells me it will be delivered this evening. If you had called me or sent a message of some sort then i would not be submitting this review. But your service was very lax, not very accomatating so i decided at quarter past 2 to collect it myself. Would have had no problem collecting it if you had told me you not guarantee when its going to be delivered. For those reasons not happy with the service.

Fantastic experience: Have used this florist several times for gifts. Lovely arrangements and healthy plants and flowers.