TWIGS Flower House - Nad Al Hammar
Information about TWIGS Flower House - Nad Al Hammar
, Dubai
Opening hours
- sunday: 8h-23h
- monday: 8h-23h
- tuesday: 8h-23h
- wednesday: 8h-23h
- thursday: 8h-23h
- friday: 8h-23h
- saturday: 8h-23h
TWIGS Flower House - Nad Al Hammar is an exceptional florist in Dubai, renowned for providing unique and personalized gifting experiences. Their team of skilled florists and designers specializes in artistic floral arrangements that capture emotions through beautifully crafted bouquets.
With a focus on sustainability, TWIGS utilizes eco-friendly packaging and offers a wide variety of fresh flowers including roses, sunflowers, peonies, and more, perfect for any occasion from birthdays to romantic celebrations. They also provide same-day delivery across the UAE, ensuring your flowers arrive fresh and on time at any location.
TWIGS' extensive product range includes not only beautiful flowers but also personalized gifts such as perfumes, chocolates, and balloons, combining elegance with creativity to make each delivery an unforgettable experience. Explore their collection and select the perfect gift for every special moment.
Our comment from Flowerspedia about TWIGS Flower House - Nad Al Hammar:
TWIGS Flower House, located in Nad Al Hammar, is renowned for its quick and exceptional service. Customers frequently praise their beautiful and fresh flower arrangements, which are carefully crafted with attention to detail. The staff is known for being friendly, helpful, and highly professional, ensuring that every experience is smooth and enjoyable.
The following points highlight the strengths of TWIGS Flower House:
- Beautiful Arrangements: Customers consistently rave about the stunning, elegant flower arrangements that exceed their expectations.
- Exceptional Service: The team is recognized for their quick responses and helpfulness, making the ordering process enjoyable.
- Timely Delivery: TWIGS Flower House delivers flowers promptly, often well within the promised timeframe.
- Variety of Products: Beyond flowers, they offer a selection of cakes and gifts, all beautifully presented.
- Strong Customer Relationships: With an emphasis on communication, customers appreciate being kept updated about their orders.
Overall, TWIGS Flower House is dedicated to providing exceptional quality and service, making it a highly recommended choice for anyone seeking flowers in the UAE.
TWIGS Flower House - Nad Al Hammar: Reviews
Fantastic experience: Quick and amazing service. They have the cutest flowers ❤️
Dear Aleena,
Thank you for the kind words. We are happy to hear you loved the flowers and had a smooth experience with us. Your support means a lot to our team.
Warm regards,
TWIGS Flower House
Fantastic experience: great service, love their flowers too!
Dear Rhozel,
We really appreciate you taking the time to share your experience. It is wonderful to hear that you loved the flowers and had a great service with us.
Warm wishes,
TWIGS Flower House
Fantastic experience: Absolutely loved the flowers! Beautiful, fresh, and perfect service
Dear Maryam,
Your kind message truly made our day. We are happy to hear that you loved the flowers and had a great experience with us. Thank you for choosing TWIGS.
Warm wishes,
TWIGS Flower House
Fantastic experience: Just ordered flowers from Twigs, and I was genuinely impressed. The arrangement was absolutely beautiful — fresh, vibrant, and thoughtfully designed with a perfect blend of colors and textures. You can really see the care and creativity in every detail. On top of that, the service is very friendly and professional, making the whole experience smooth and enjoyable. Always deliver on time! I highly recommend Twigs if you’re looking for elegant, high-quality flowers for any occasion.
Thank you so much, Karin, for your continued trust and support over the past three years! It means the world to us that our flowers bring joy and that you appreciate our professionalism and timely service. Your recommendation truly motivates our team, and we cannot wait to continue creating beautiful moments for you!
Fantastic experience: Thanks for your service Simple, fast, beautiful and everyone is happy:)
Dear Yuliya,
Thank you for your lovely feedback. We are delighted to know that you had a smooth experience and that the flowers brought happiness. Your support means a lot to us.
Warmly,
TWIGS Flower House
Fantastic experience: Lovely flowers, cakes, balloons and everything! The service was wonderful and on time. I truly recommend this place. I’m always on the hunt to buy flowers that are genuinely worth the price, and so glad i found TWIGS. Now I know where i’m ordering from during special occasions!
Dear Saina,
Thank you so much for your beautiful and thoughtful review. We are happy to hear that you enjoyed the flowers, cakes, balloons, and the overall service. Knowing that you found TWIGS and feel confident ordering from us for your special occasions means a lot to our entire team.
We appreciate your recommendation and look forward to creating many more beautiful moments for you in the future.
Warm regards,
TWIGS Flower House
Fantastic experience: the service and the arrangement of flowers are really really nice. highly recommended
Dear Karen,
We really appreciate you taking the time to share your experience. It makes us very happy to hear that you loved the arrangement and the service. Thank you for recommending TWIGS.
Warm wishes,
TWIGS Flower House
Fantastic experience: “The bouquet was stunning and elegantly arranged, featuring beautiful cream-toned flowers that added a refined and luxurious touch. The chocolates were of excellent quality, and the presentation exceeded my expectations. The team communicated with me at every step, ensuring a seamless and pleasant experience. Truly outstanding service.”
Dear MN MN,
Thank you so much for your thoughtful and beautiful review. We are delighted to hear that you loved the bouquet and that the cream-toned flowers and presentation met your expectations.
It also means a lot to us that you noticed our team’s communication and service along the way. Creating a smooth and memorable experience for our customers is always our goal.
We truly appreciate your kind words and look forward to creating more beautiful moments for you in the future.
Warm regards,
TWIGS Flower House
Fantastic experience: I ordered this for my friend and it was absolutely beautiful. It looked exactly like the pictures — if not even better in real life. The flowers were fresh, perfectly arranged, and the whole setup was stunning. The balloons were lovely and added such a special touch. The chocolate was delicious, and the teddy bear was so cute that I honestly wanted one for myself. Every detail was thoughtfully put together. Delivery was fast and right on time. The prices are very reasonable for such a beautiful and high-quality arrangement. I highly recommend them and will definitely order again.
Dear Hadeel,
Thank you so much for such a thoughtful and beautiful review. We are glad to hear that the flowers, balloons, chocolates, and teddy bear all came together to create a special surprise for your friend.
It means a lot to us that you felt the arrangement looked just as beautiful in real life and that our team could deliver everything smoothly and on time. Your kind words and recommendation truly mean a lot to our entire team.
We look forward to creating many more beautiful surprises for you in the future.
Warm regards,
TWIGS Flower House
Fantastic experience: It was my first order and I’m a new customer. It was incredible experience. I didn’t expect that I’ll able to get my order so fast and it looked exactly I have seen on the picture. They are professionals and superman’s. Highly recommend.
Dear Toshiro,
Thank you so much for your kind review. We are truly happy to hear that your first experience with TWIGS was such a positive one and that the arrangement matched what you saw online.
It means a lot to us that you appreciated the speed of delivery and our team’s efforts. We appreciate your recommendation and look forward to serving you again.
Warm regards,
TWIGS Flower House
Fantastic experience: Great service from Hameed and the whole team! Truly Rockstars!
Dear Bong,
Thank you for your lovely review. We are happy to hear that Hameed and our team made your experience a great one. Your support means a lot to us.
Warm regards,
TWIGS Flower House
Fantastic experience: I ordered a bouquet for my friend for her recognition day, and it was perfect. The flowers were fresh, beautifully arranged, and delivered right on time. She absolutely loved them! Highly recommended.
Dear Wafa,
Thank you so much for your lovely review. We are happy to hear that the bouquet made your friend’s recognition day even more special. Knowing that she loved the flowers means a lot to our team.
We appreciate your recommendation and look forward to creating more beautiful moments for you in the future.
Warm regards,
TWIGS Flower House
Fantastic experience: Very nice arrangement,fast delivery and the customer service was so nice
Dear Zyrel,
We truly appreciate you taking the time to share your experience. It makes us happy to know that you loved the arrangement and had a smooth delivery and service.
Warm wishes,
TWIGS Flower House
Fantastic experience: Very pleased with the overall experience. The staff provided photo updates before and after delivery and the flowers and design concept were excellent.
Dear Josephine,
We truly appreciate you taking the time to share your experience. It makes us very happy to hear that you enjoyed the arrangement and the service provided by our team.
Warm wishes,
TWIGS Flower House
Fantastic experience: Good service , good people and amazing packing
Dear Fatma,
Thank you for your lovely feedback. We are delighted to know that you appreciated the service and the packaging. It means a lot to our team.
Warmly,
TWIGS Flower House
Fantastic experience: Thank you to the TWIGS team for your consistently exceptional work. Your service always exceeds expectations, and your professionalism is truly appreciated. Thank you for being a meaningful and beautiful part of my special occasions. It is always a pleasure to rely on your quality, care, and attention to detail.
Thank you so much, Maha, for your beautiful words and continued trust in TWIGS. It truly means a lot to us that our service and arrangements continue to be part of your special occasions. We are grateful for your support and look forward to creating many more meaningful moments for you! ✨
Fantastic experience: I ordered these flowers from Turkey for my friend’s first birthday in Dubai. I searched many brands online, but I chose this one because of their tasteful designs and wide product variety. The flowers, wrapping paper, balloon quality, teddy bear, and overall packaging were all excellent. The price–performance balance was also very good. Everything arrived fresh, beautiful, and on time. I truly trust and recommend this brand.
Thank you so much, Meltem, for your beautiful and thoughtful review! We are honored that you chose TWIGS all the way from Turkey to celebrate such a special moment in Dubai. Your trust and recommendation mean a lot to us, and we look forward to creating many more beautiful moments for you in the future! ✨
Fantastic experience: Beautiful arrangement very quick in responding Loved service ❤️
Thank you so much, Fatima! We are delighted to hear that you loved the arrangement and our quick response. Your kind words truly mean a lot to us, and we are happy you enjoyed the service. We look forward to creating more beautiful moments for you again soon! ❤️✨
Fantastic experience: Great quality, reasonable prices, and amazing customer service, Keep it up
Thank you so much, Halit! We truly appreciate your kind words about our quality, pricing, and customer service. Your encouragement means a lot to our team, and we will definitely keep it up! ✨
Fantastic experience: Beautiful flower shop Fresh flowers, lovely arrangements, and very friendly service. Highly recommended!
Thank you so much for your lovely review! We are delighted that you enjoyed our fresh flower arrangements and friendly service. Your recommendation truly means a lot to us, and we look forward to welcoming you again soon with more beautiful blooms! ✨
Fantastic experience: Easy to work with and friendly staff
Thank you so much, Maitha! We are happy to hear that you found our team easy to work with and friendly. Your kind words truly mean a lot to us, and we look forward to serving you again soon! ✨
Fantastic experience: Great service, reliable, beautiful packaging, lovely flowers
Thank you so much, Julia! Your kind words truly mean a lot to us, and we look forward to creating more beautiful moments for you again soon! ✨
Fantastic experience: The flowers that I ordered for my friend were soooo prettyyyyy !
Thank you so much! We are so happy to hear that the flowers for your friend were “soooo prettyyyyy” — that truly made us smile! It means a lot that you loved them, and we can’t wait to create more beautiful surprises for you again soon! ✨
Fantastic experience: Thank you : flowers were absolutely beautiful. Excellent service, reliable and truly impressive. Delivered ahead of time❤️
Hello Arielinda. Thank you for the the review, it’s our pleasure to be part of your celebration. Looking forward to the next
Fantastic experience: The best customer service and flower
Thank you so much, Manal! We are happy to hear that you loved both our customer service and flowers. Your kind words mean a lot to our team, and we look forward to serving you again soon with more beautiful blooms! ✨
Fantastic experience: fast and professional, Mr. Conrad was very helpful, he is amazing, it was VIP service, fast delivery as well, love it
We're glad to hear that you had a fast and professional experience with us Moza. Your satisfaction is our goal, and it's fantastic to know that you love it. Thank you for taking the time to share your feedback. We appreciate your support and look forward to serving you again in the future!
Fantastic experience: Thank you for the excellent service!
Dear Mayeth,
Thank you for the kind review. We are happy to know that you had a positive experience with us. Your support means a lot to our team.
Warm regards,
TWIGS Flower House
Fantastic experience: Nice arrangement, good timing, friendly team, highly recommended
Dear Al Shaab Village,
Thank you so much for your kind words. We are happy to hear that you enjoyed the arrangement, timing, and the experience with our team. Your recommendation means a lot to us.
Warm regards,
TWIGS Flower House
Fantastic experience: Super customer service & amzing flowers arranged
Dear Ebtisam,
We truly appreciate you taking the time to share your experience. It makes us very happy to hear that you enjoyed the arrangement and our service.
Warm wishes,
TWIGS Flower House
Fantastic experience: Thank you very much for your outstanding services.
Dear Wafa,
Thank you so much for your kind words. We are truly happy to hear that you had a great experience with our service. Your support means a lot to our team.
Warm regards,
TWIGS Flower House
Positive experience: There are options on the website which are out of stock yet that is not clearly highlighted in the website which is causing an issue in identifying a proper replacement with the same amount paid. Please update your website accordingly.
Thank you so much for your feedback — we truly appreciate you sharing this with us. We are sorry for the inconvenience caused by the stock visibility on our website, and we are already working on improving this for a smoother experience.
We would love the chance to assist you personally and offer the best alternative. Kindly reach out to us via WhatsApp or share your contact details so we can connect with you directly and make this right. ✨
Thank you again for helping us improve. We look forward to assisting you!
Fantastic experience: Very professional and has exceeded our expectation. Special thanks to Ryan for accepting our request at last minute and was able to deliver on agreed timings! The quality is beyond what we expected. Will definitely order again for special occasion…
Thank you so much, Glezell! We are truly happy to hear that your experience exceeded your expectations and that everything was delivered right on time. Ryan will be pleased to know his effort made a difference — we love going the extra mile for our customers! Your kind words about the quality mean a lot to us, and we cannot wait to be part of your next special occasion again soon. ✨
Fantastic experience: Thank you for making my daughter’s birthday so special
Dear Noora,
We appreciate you taking the time to share this. Being part of your daughter’s birthday celebration means so much to us. Thank you for choosing TWIGS.
Warm wishes,
TWIGS Flower House
Fantastic experience: I had a great experience today. I ordered a cake and flowers, and everything was delivered right on time. The staff was very cooperative and fulfilled my request perfectly. Both the cake and the flowers arrived at the perfect time. Highly recommended!
Dear Fatma,
Thank you so much for your lovely review. We are happy to hear that both the cake and flowers arrived on time and that our team was able to fulfill your request just as you wanted.
Your kind words and recommendation mean a lot to us, and we are grateful for your support.
Warm regards,
TWIGS Flower House
Fantastic experience: Thank you so much Arian for your cooperation, you are very cooperative and professional at work,, thank you dear.. regards: Alanoud
Dear Alanoud,
Thank you so much for your kind words. Arian will be very happy to hear your feedback. We are glad you had a positive experience with us.
Warm regards,
TWIGS Flower House
Fantastic experience: ★★★★★ Above and Beyond Kindness I am writing this review not just for the beautiful flowers (which are always stunning), but for the incredible kindness of the owner. After I had expressed some frustration with a previous order, she listened with such empathy. I thought the matter was resolved, but she truly went above and beyond. To my complete surprise, she sent me a gorgeous bouquet on my birthday with a heartfelt note. This gesture completely turned my day around and reminded me of the human connection behind small businesses. It wasn't about the original issue anymore; it was about exceptional care and turning a customer's experience into something wonderful. Thank you for your generosity and for reminding me what true customer service looks like. This flower shop doesn’t just sell flowers; they spread kindness. I will be a loyal customer for life! Thanks Anna!
Dear M,
Your message truly means more than words can express. Thank you for taking the time to share this.
It was important to me to listen and make things right, but more than that, to remind you of how much you are valued. Your kindness in writing this and your trust in us mean so much — not just to me, but to the entire TWIGS team.
We don’t take your support lightly, and it truly makes me happy to know that what we do goes beyond flowers.
With sincere gratitude,
Anna
TWIGS Flower House
Fantastic experience: Excellent service, amazing quality, and very professional team work while delivering . Highly recommended!”
Dear Rasha,
We truly appreciate you taking the time to share your experience. It makes us very happy to hear that you enjoyed the quality of the flowers and our team’s service.
Warm wishes,
TWIGS Flower House
Fantastic experience: Great service and beautiful flowers and Conrad was very helpful
Thank you so much Ptisem! We are delighted to hear you loved the service and flowers, and that Conrad was able to help make your experience even better Your kind words mean a lot to us — we look forward to serving you again soon! ✨
Fantastic experience: Excellent service and elegant flower arrangements.
Thank you so much, Ruba We appreciate your kind words
Happy to know that you loved the service and found our arrangements elegant. Looking forward to serving you again soon!
Fantastic experience: Conrad is very helpful and the flowers are fresh and well arranged. Would order from them again
Thank you so much, Abbas! We are happy to hear that Conrad took great care of you and that you loved the fresh, beautifully arranged flowers. Your support means a lot to us — we look forward to serving you again soon! ✨
Fantastic experience: I ordered for the first time and I’m very impressed with the quality of flowers and the coffee too. Will definitely order again! Best part was receiving photo to photo update of my order
Thank you so much for your lovely review Chinar! We are delighted that you enjoyed the experience and look forward to serving you again soon! ✨
Fantastic experience: They are very professional and quick. Their arrangements are beautiful I loved everything. Thank you so much
Thank you so much, Mariam! We are happy to hear you loved everything — from the arrangements to the quick service. Your kind words truly mean a lot to us. We look forward to serving you again soon! ✨
Fantastic experience: They were helpful and kind
Thank you so much, Aya for your kind words Your support means a lot to us, and we look forward to serving you again soon! ✨
Fantastic experience: This is my first time order from u .. very nice and fast deliver to the receiver.. appreciate your work thanks alot for sales team ♥️
Thank you so much, Aisha! We are happy to hear your first experience with TWIGS was a great one and that the delivery was quick and smooth. Your appreciation means a lot to our team — we look forward to serving you again soon! ♥️
Negative experience: ordered via their website but delivered the wrong item. quite disappointing
Good Day Smity, We're sorry to hear about your experience. I checked with the team and the recent orders, we couldn't find an order under your name. Did you bring up the issue with the team? We send photos of your order before we deliver to confirm the arrangement, so please let us know if this was not the case for you. Kindly send our customer experience team a message via WhatsApp and we will gladly assist you +971 52 908 6734
Fantastic experience: Ordering through the app was a very easy experience. The store staff were very responsive and provided direct follow-up. They informed the customer of every step and updated the order status. Thank you for this excellent experience!
Thank you so much, Aisha! We are delighted to hear that ordering through our website was easy and that our team kept you updated every step of the way. Providing smooth communication and great service is very important to us, so your feedback truly means a lot. We look forward to serving you again soon with more beautiful flowers and special moments! ✨
Fantastic experience: Always love twigs, very easy to order and fast delivery
Thank you so much, Reem We are so happy to hear that you always love TWIGS Making ordering easy and delivering fast — that’s exactly what we want you to feel every time. Cannot wait to create more special moments for you again soon ✨
Fantastic experience: Love twigs their flowers always smell the best and they have the best service and workers !!
Thank you so much, Maryam We are so happy to hear that you love TWIGS and that our flowers and service made such a good impression on you. Your kind words truly mean a lot to us, and we are grateful for your support. We can’t wait to serve you again with more beautiful blooms!
Fantastic experience: Thanks a lot Team Twigs Our friend was very happy to receive her beautiful gift
Thank you so much, Deepu We are really happy to hear that your friend loved her gift. Moments like these truly mean a lot to us. Thank you for choosing TWIGS, and we look forward to creating more beautiful surprises for you again soon! ✨
Fantastic experience: As usual so pretty and elegant products, accompanied with great customer care ❤️❤️
Thank you so much, Muna We are truly happy to hear your experience was lovely as always. It means so much to us that you appreciate the work we put into every arrangements and the care from our team. Your support warms our hearts — and we cannot wait to serve you again soon! ❤️
Fantastic experience: One of the best flower shops in Dubai! Their ideas are always fresh and creative, and the flowers are consistently beautiful and perfectly arranged. Every bouquet feels unique, and the quality is outstanding. Highly recommended!
Thank you so much, Abdulhameed Your words truly mean a lot to us. We are so happy to hear that you enjoy the creativity and uniqueness of our arrangements — we put a lot of heart into every bouquet. We really appreciate your recommendation and look forward to creating more beautiful moments for you again soon! ✨
Fantastic experience: Love the service and such beautiful flowers. Highly recommended.
Thank you so much, Nadeem We are happy to hear that you loved the service and flowers. Your recommendation truly means a lot to us. We look forward to creating more beautiful moments for you again soon! ✨
Fantastic experience: İ like the service and the team They keep updating me I will chose them always
Thank you so much, Al Anoud! We are happy to hear that you enjoyed our service and appreciated the updates — staying connected with our customers is important to us. Your trust means a lot, and we are honored to be your choice always. Looking forward to serving you again soon with more beautiful blooms! ✨
Fantastic experience: They are a great team, very fast, solution-oriented, very tasteful and have a product selection that will make you proud.
Thank you so much for your wonderful review We are truly happy to hear that you enjoyed our fast service, solutions, and product selection. Our team puts so much heart into every detail, and it means a lot that this shows in your experience with us. We look forward to serving you again soon and creating more beautiful moments together! ✨
Fantastic experience: They are great as always with their products and services, always satisfied keep always like this
Thank you so much, Saud We are really grateful for your continued trust and it makes us so happy to know that you are always satisfied with our products and service. Your support truly means a lot to us. We will definitely keep giving our best — always! ✨
Fantastic experience: Absolutely the best flower shop in Dubai Their efficiency, attention to detail, and quality are unmatched. From the freshness of the flowers to the perfection of every arrangement, everything is done with excellence. The team is incredibly professional, kind, and attentive, they truly care about every order and every customer. The final result always exceeds expectations. They are literally the best of the best! Highly recommended!
Thank you so much, Huda, for this beautiful and generous review We are so grateful that you notice and appreciate the effort and care that goes into every order we prepare. Knowing that our flowers and service continue to exceed your expectations means so much to our entire team. Thank you for recommending us and for trusting TWIGS — we look forward to creating many more special, memorable moments for you✨
Fantastic experience: Amazing costumer service and the quality of the flowers were so good
Thank you so much, Maitha We are happy to hear you enjoyed the customer service and loved the quality of the flowers. Your kind words truly mean a lot to us, and we look forward to serving you again soon with more beautiful blooms! ✨
Fantastic experience: Website user friendly, kind customer service and perfect flower arrangement !
Thank you so much, Mariam We are glad you found our website easy to use and that you enjoyed both the customer service and your flower arrangement. Your feedback truly means a lot to us, and we look forward to creating more beautiful moments for you again soon ✨
Fantastic experience: Beautiful arrangements and very good price Staff is helpful & very responsive
Thank you so much, Abdul Aziz We are happy to hear that you loved the arrangements. Our team always tries to be as responsive and helpful as possible, and your words truly mean a lot to us. We look forward to serving you again soon with more beautiful moments✨
Fantastic experience: We loved it, the cakes are juicy and the stuff are amazing specially nad al hamar branch stuff
Thank you so much for your lovely review Zeh We are happy to hear you enjoyed the cakes and that our team at Nad Al Hamar made your experience even better. Your kindness means a lot to all of us, and we cannot wait to welcome you again for more sweet treats and flowers✨
Fantastic experience: Fast and excellent service and the flowers are amazing .
Thank you so much, Wafa We are happy to hear you loved the flowers and appreciated the fast and excellent service. Your support means a lot to us, and we look forward to creating more beautiful moments for you again soon✨
Fantastic experience: An elegant shop shop thank you
Thank you so much, Ibrahim We really appreciate your kind words and are happy you loved the elegance of TWIGS. Thank you for choosing us — we look forward to serving you again soon with more beautiful flowers✨
Fantastic experience: The flowers and gifts are beautiful and even better than the pictures, but the most important was the professionalism and attention of their team while ordering. Thank you so much and a lot of success!!!!
Thank you so much, Maithe We are happy to hear that the flowers and gifts looked even better in person — that means so much to us. And thank you for appreciating the professionalism and care from our team during your order. Your support and kind wishes are much appreciated. We wish you the same success and happiness — and we look forward to serving you again soon✨
Fantastic experience: Great service On time Creative ideas Fast reply .. Keeps me updated Very professional
Thank you so much, Khawla We are happy to hear that you enjoyed the service, timing, creativity, and communication throughout your order. Your feedback truly means a lot to us. We appreciate you noticing the effort we put into every detail — and we look forward to serving you again soon with more beautiful moments✨
Negative experience: did not like the way they treated me. I received a message from them saying I had a gift, and I sent my location. After three hours I asked when I would receive it, but they completely ignored me. Very poor service in terms of delivery and customer care.
Dear Khawla,
We are very sorry to hear about your recent experience. This is not the level of service we strive to deliver at TWIGS, and we sincerely apologize for the delay and lack of communication.
Our manager will be in touch with you shortly to personally look into this and make sure it is resolved. Thank you for bringing it to our attention—we truly value your feedback and the chance to do better.
Warm regards,
TWIGS Flower House
Fantastic experience: Best service I asked for fast delivery as we had reservation they made sure that it got delivered on time which I requested and the cake was also very tasty all things were very very very good
Thank you so much, Meghana! We are delighted that we could deliver on time for your reservation and so happy to hear you enjoyed the cake too. Your kind words about our service truly mean a lot, and we look forward to creating more wonderful experiences for you again soon!
Fantastic experience: I'd like to extend a huge thank you to the Twigs team. I've only ordered flowers from them, and every time, they have exceeded my expectations. The delivery is always fast, the flowers are beautiful and fresh, and the ordering process is incredibly easy. The team is also very supportive and helpful with any special requests. Everyone in my family absolutely loves their work. Thank you! ❤️
Thank you so much, Annamaria! ❤️ It means the world to us that you and your family love our flowers and service. We are happy we have been able to exceed your expectations each time, and we look forward to creating more beautiful moments for you soon! ✨
Fantastic experience: Amazing flowers and fantastic service! We needed to leave early at 9am and we asked to deliver flowers before 9, and even they are delivery time start at 9, we received flowers before 9! Really apprettiate, team!
Thank you so much, Lena, for your thoughtful feedback! We are delighted that you loved the flowers and our service. It makes us so happy to know our team went the extra mile to deliver, just as you needed. Your appreciation means a lot to us, and we cannot wait to serve you again with more beautiful moments!
Fantastic experience: The staff are always available to assist and super nice! I’m from Canada, and my transaction with Twigs was so smooth. This is now my favourite shop in the UAE! ❤️❤️
Thank you Cherry, for your kind words! We are delighted to hear that your experience with us all the way from Canada was smooth and that our team made everything easy and pleasant. It means so much to know we are your favorite shop in the UAE ❤️❤️ We look forward to creating more beautiful moments for you! ✨
Fantastic experience: Stumbled upon this lovely little flower shop by chance, and I’m so glad I did! The place is cozy and beautifully arranged, with a warm and welcoming atmosphere. The staff are friendly and helpful, making the whole experience even more enjoyable. A charming spot to find fresh and elegant flowers – definitely worth a visit!
Thank you Mohammad, for your wonderful review! We are glad you discovered our shop and enjoyed the atmosphere and welcoming team. It means a lot us that you found your visit memorable, and we cannot wait to welcome you back for more beautiful moments soon! ✨
Fantastic experience: All perfect the service quality and specially they respect the timing it’s one of the best place to order cake and flower for any occasion Thanks
Thank you so much, Chaimae, for your kind words! We are delighted to know that you found everything perfect—from the quality of our service to the delivery. Your trust means a lot to us, and we look forward to creating more beautiful moments for you again soon! ✨
Fantastic experience: Beautiful order, great communication, 100% will order from again.
Thank you so much, Camilla! We are delighted that you loved your order and appreciated our communication. Your support means a lot to us. We cannot wait to create more beautiful moments for you! ✨
Fantastic experience: Simply the best! Spectacular flower arrangement, professional and helpful staff and fastest delivery. They are for sure my go to option for any occasion
Thank you so much, Khulood, for your wonderful words! We are honored to be your go-to choice for every occasion. It makes us so happy to know you loved the arrangement and appreciated our professional team and fast delivery. Your support means the world to us, and we cannot wait to create more beautiful moments for you again soon! ✨
Fantastic experience: This bouquet is simply incredible . I love it, and everyone admires it so much. Thank you, TWIGS Flower House , for this masterpiece.
Thank you so much, Khawla, for your lovely words! We are delighted that you loved the bouquet. We cannot wait to create more beautiful arrangements for you again soon! ✨
Fantastic experience: Best flower shop ever they update you with every step and price are Very reasonable with high-quality and Friendly Staff .
Thank you so much, Amna, for your wonderful words! Happy to know that that you consider us the best flower shop and that you appreciated our quality and service. Your trust and support mean the world to us, and we cannot wait to serve you again with more beautiful arrangements! ✨
Fantastic experience: Great service, amazing flowers, actually lasted for over a week, we will be using again
Thank you so much, Niven! We are happy to hear that you enjoyed both our service and flowers, and even happier that the blooms lasted over a week. Your kind words and support mean the world to us, and we look forward to serving you again soon with more beautiful arrangements! ✨
Fantastic experience: My sister absolutely loved it. The concept is very cute and TWIGS has my heart ❤️
Thank you so much, Dimmple We Are so happy to hear that your sister loved it — that means the a whole lot to us. We are glad the concept touched your heart, and we are grateful for your support and love. We look forward to creating more sweet moments for you and your loved ones again soon❤️✨
Fantastic experience: Loved my experience here! They really listened to what I wanted and made it happen so quickly. Everything turned out just the way I hoped. Thank you for the great service!
Thank you so much Nafla We are happy to hear that you loved your experience with us! Creating exactly what you imagined is always our goal — and knowing we made it happen for you means a lot
We look forward to creating more beautiful moments with you again soon!
Fantastic experience: “I had a wonderful experience with TWIGS Flower House. Their flowers are always fresh, beautifully arranged, and delivered on time. The customer service is outstanding, and they really go the extra mile to ensure satisfaction. I would gladly recommend them to anyone looking for quality and elegance.”
Thank you so much, Noora Your words truly mean a lot to us. We are so happy to hear that you consistently enjoy the freshness, beauty, and care behind every arrangement we create. Delivering on time and providing exceptional service is something we take to heart — and knowing that you felt that makes all the difference.
We deeply appreciate your recommendation, and we look forward to crafting more elegant moments for you again soon!
Fantastic experience: Great service and the staff are very friendly Its always my first choice to buy flowers from. highly recommended
Thank you so much, Reem! We are truly grateful that TWIGS is always your first choice for flowers. It means a lot to us.
We are glad you felt the great service and friendly care from our team — we always aim to make every order feel special. Until the next celebration
Fantastic experience: I ordered twice for my friends they loved it , i loved how fast and caring the staff are
Thank you so much, Khulood We are happy to hear that your orders made your friends happy — and even happier that you loved the experience too
Fast delivery and caring service is exactly what we strive for every day. We truly appreciate your support and cannot wait to serve you again!
Fantastic experience: Beautiful bouquet and was very fast delivery and two thumbs for great service specially to Ryan who assist us.
Thank you so much, Fatima We are happy to hear that you loved the bouquet and that the delivery was fast. We truly appreciate your kind words about our service — and will make sure Ryan receives your special mention! He will be so glad to know he made your experience even better. Looking forward to serving you again soon!
Fantastic experience: Friendly staff, good food & amazing options for flowers arrangements
Thank you so much Zainab for visiting us and leaving an amazing review. We're happy to have welcomed you and are also happy to read your comments about our team and our service. We look forward to serving you again soon
Fantastic experience: Absolutely stunning arrangement! The flowers were fresh, beautifully arranged, and even better than the photos. Excellent service, fast delivery, and a very professional team. Highly recommend!
Thank you so much, Aishaa! Your words truly made our day. We are happy to know you loved the arrangement — and even happier to know it exceeded your expectations!
Fresh flowers, beautiful curation, fast delivery and professional service are all things we pour a lot of heart into — so hearing this means so much to us. Thank you for recommending TWIGS✨
Fantastic experience: I ordered a gift and i like how they prepared it and sending everything via WhatsApp and their fast delivery!!
Thank you Asma We are so glad you loved the gift preparation and the smooth WhatsApp coordination — plus the fast delivery! It was a pleasure being part of your gifting moments
Fantastic experience: I had a great experience with twigs flower house ! The delivery was right on time , and the flower arrangement was beautiful , exactly what i expected . I also appreciated the updates i received about my order throughout the process. Excellent service all around . Highly recommended!
Thank you Hind We are happy your experience with TWIGS was exactly as you hoped for — on time, beautiful, and effortless from order to delivery.
It means a lot knowing you felt cared for through every update and detail. Cannot wait to craft more moments of joy for you again soon.
Fantastic experience: Beautiful flowers , great staff, quality and super fast .
Thank you Rawdha It makes us so happy to hear that you loved the flowers and enjoyed the whole TWIGS experience — fast service, good people, and beautiful quality is exactly what we always aim to deliver. Hope to create more beautiful moments for you again soon!
Fantastic experience: I ordered online through website, quality is same as perfect as if I was there in person, so happy with their service and assurance
Thank you so much for your lovely review AA! We are happy to hear that your online experience felt just as personal and perfect. Your trust means everything to us, and we are delighted you were happy with the service and quality. We can’t wait to serve you again soon!
Fantastic experience: Really recommend! They use fresh, pretty flowers and their arrangements are very elegant. Their customer service is top notch.
Thank you so much, Fatima, for your wonderful review! We are thrilled to hear you loved our fresh flowers, arrangements, and customer service. Your recommendation means the world to us, and we can't wait to create more beautiful moments for you soon!
Fantastic experience: I always get my flowers from Twigs they’re super easy to talk to, the service is amazing, and the whole process is always smooth. They make everything so effortless, and the flowers are always beautiful!
ChatGPT said:
Thank you so much, Shamsa, for your beautiful review and continued trust! We are so happy to be your go-to for flowers and to hear that every experience feels easy and seamless. It means the world to us that you love our service and blooms—we can’t wait to create more moments for you!
Fantastic experience: It was my first time ordering from this flower shop, and it was truly a top-notch experience! The person I sent the flowers to was amazed by how beautiful and well-arranged the bouquet was, and even mentioned how kind and respectful the delivery person was. Their service is professional, and their work is absolutely outstanding and unique. The flowers were gorgeous, and the arrangement was even more stunning! You can tell they genuinely care about delivering the best experience to the customer. I highly recommend them , thank you from the heart for such a lovely experience. Definitely not my last order!
Thank you so much, Fatima, for this heartwarming and detailed review! We are truly delighted that your first experience with TWIGS was so special—from the bouquet to the service of our delivery team. It means the world to us that you felt the care we put into every order. Your kind words and recommendation truly inspire us, and we cannot wait to serve you again very soon! ❤️
Fantastic experience: Thanks for special service very fast also with unique flowers and all the staff also courier
Thank you so much, Mouza, for your lovely review! We are so happy you enjoyed our fast service, unique flowers, and the support from our team. Your kind words mean a lot, and we can’t wait to create more beautiful moments for you!
Fantastic experience: very fast and smooth service! I ordered through their website and they kept me updated via WhatsApp. The flowers were delivered in less than 2 hours within Dubai. Everything was perfect – beautiful arrangement and excellent customer care. Highly recommended!
Thank you so much, Maitha, for your wonderful review! We are happy to hear that your experience was smooth and speedy, and that you loved the arrangement and service. Keeping you updated and delivering with care is what we are all about. We truly appreciate your recommendation and look forward to serving you again soon!
Fantastic experience: Beautiful flowers and super friendly staff! Service was quick and smooth. Big thanks to Conrad he was so sweet.
Thank you so much, Reem, for your lovely review! We are happy you enjoyed the flowers and had a smooth experience with our team. Conrad will be thrilled to hear your kind words—he truly is a gem! We look forward to serving you again soon ✨
Fantastic experience: Gorgeous flowers and fantastic service. I would definitely recommend and use again. You can find cheaper options but honestly you won't find the same quality in my opinion.
Thank you so much, Melissa, for your thoughtful review! We are glad to hear you loved the flowers and service. Your kind words about our quality truly mean the world to us. We are happy to be your choice and cannot wait to create something beautiful for you again soon!
Fantastic experience: Their customer service were lovely, they sent me pictures of my order and communicated the delivery effectively. I will definitely be ordering from them numerous times again.
Thank you so much, Alyazia, for your lovely review! We are happy to hear that you enjoyed our customer service and appreciated the updates and communication. It means the world to us, and we cannot wait to create more beautiful moments for you again and again!
Fantastic experience: Thank you so much for the wonderful service. The best flower shop in Dubai, and I order from them every time. Their service is very classy and exceptional."
Thank you for the wonderful review, Sososh! We are glad to hear that you are happy with our service and creative team! Arian is a great team member who will surely appreciate the review and we hope to serve you again soon
Fantastic experience: The best flower shop I’ve ever dealt with! Their arrangements are always stunning, fresh, and crafted with care. Every order exceeds my expectations. Highly recommended for anyone looking for quality, beauty, and excellent service. Can’t wait to order again!
Thank you so much, Sara, for your beautiful review! We’re truly honored to be your go-to flower shop. It means the world to us that our arrangements continue to exceed your expectations. Your recommendation and kind words inspire our team every day—we can’t wait to create something special for you again soon!
Fantastic experience: Amazing office and the flower is a fresh best stuff too very good. I’m very kind. We need a full mark.
Thank you so much Mr Naser Almansori for your lovely feedback! We're thrilled you enjoyed our office and fresh flowers. Your kindness means a lot, and we’ll keep working hard to always deserve that full mark!
Fantastic experience: I highly recommend! I’ve used them twice to deliver flowers and they have consistently delivered great value and service. Their flower arrangements are beautiful and neatly packaged. However what sets them apart is the high quality service they provide. They use WhatsApp to keep their customers informed and up-to-date, They share photos of the order and provide delivery updates. Generally I’m highly satisfied with my purchases.
Thank you so much, Hassan, for your thoughtful review! We are truly grateful for your continued trust in TWIGS. It means a lot to know that our flower arrangements, packaging, and service made your experience seamless and satisfying. We are always here to help you celebrate life’s special moments, and we look forward to delighting you again soon!
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