Fresh Fresh Flowers
Information about Fresh Fresh Flowers
Opening hours
- sunday: 8h-17h
- monday: 8h-17h
- tuesday: 8h-19h
- wednesday: 8h-19h
- thursday: 8h-19h
- friday: 8h-17h
- saturday: 8h-19h
At Fresh Fresh Flowers, a family-owned florist with over 25 years of experience in Melbourne, we provide exceptional floral arrangements using fresh, locally-sourced blooms. Our talented florists are dedicated to creating beautiful designs that convey emotions for any occasion, whether it’s a birthday, a heartfelt thank you, or a moment of sympathy.
Explore our vast selection of bouquets, featuring roses, lilies, tulips, and orchids, all available in a variety of styles, from luxury to classic. We also offer personalized options to ensure every customer receives a unique arrangement tailored to their needs.
Take advantage of our same-day delivery service for orders placed before 2 p.m., and let us help make every celebration unforgettable. With Fresh Fresh Flowers, every floral gift is designed to impress and leave a lasting impression.
Our comment from Flowerspedia about Fresh Fresh Flowers:
Fresh Fresh Flowers is a highly regarded florist located in Australia, known for their exceptional quality and service. Customers frequently praise the beautiful and fresh flowers that are always beautifully arranged, making it a perfect choice for gifting or special occasions. The establishment offers a fantastic range of pre-made arrangements as well as creative custom options to satisfy individual preferences.
The staff at Fresh Fresh Flowers are consistently described as friendly, helpful, and professional, creating a warm and welcoming atmosphere for customers. Many reviews highlight the team's commitment to going above and beyond to ensure customer satisfaction, whether it's assisting with special event planning or providing quick service for last-minute orders.
- Wide selection of stunning blooms and giftware.
- Exceptional customer service and attention to detail.
- Quick and reliable delivery options.
- Consistently high-quality flowers that last a long time.
With a stellar reputation for excellence, Fresh Fresh Flowers continues to be the go-to florist for many, embodying a charming oasis of floral delight and notable presentation.
Fresh Fresh Flowers: Reviews
Fantastic experience: Artisans in their craft. Always beautiful and fresh flowers. Fantastic pre-made arrangements or creative custom ones as per customer’s liking. Super friendly staff. What you get at this establishment is worth every penny!
Hi Rick
Thank you so much for your wonderful review!. We're very happy to hear of your positive experience at our store.
Thank you.
Regards
Fresh Fresh Flowers Team
Fantastic experience: Best flowers; I have purchased to gift these as well as I received flowers from here as a gift as pictured - stunning
Thank you so much for your wonderful review.
We're thrilled to hear that you enjoyed the flowers & gift.
Kind Regards
team @ FFF.
Fantastic experience: Amazing range and exceptional assistance. So lucky to have them as my local florist.
Thank you so much for your wonderful review, Daniel! From the team @FFF.
Fantastic experience: Thank you so much for this delivery - your service was excellent!
Dear MSMC Principal's Office,
Thank you very much for your wonderful review! We are thrilled to hear that you were pleased with our delivery and service.
The team @
Fresh Fresh Flowers
Fantastic experience: Delivered on time! Will definitely use in future for more events.
Dear Gurpreet
Thank you so much for taking the time to leave us this wonderful review!
The team @
Fresh Fresh Flowers
Fantastic experience: Best florist I've been to in a long time. Amazing range of flowers, Great giftware & lovely staff who are helpful.
Hi Kylie
Thank you for the awesome review. Very much appreciated by all the team @ FFF.
Fantastic experience: I live in US and my adult daughter is now living in Australia. I wanted to send flowers as a Christmas present to someone there who has been very kind to my daughter and to me. Was able to easily place order on your website and the delivered product is gorgeous! I will certainly be using your services again. Thank you for being so lovely.
Hi Wendi
Thank you so much for your wonderful review! We appreciate your kind words and are delighted to know that we could contribute to a special Christmas gift for your daughter and her friend.
Regards the team...
Fresh Fresh Flowers
Negative experience: I went in their to make a small bouquet of flowers.. and I got told I have to buy bunches and make the bouquet myself? The lady that helped wasnt very nice and didnt give me any help or guidance. They even charged for the ribbon even though I spent $50 on bunches of flowers.. very disappointing experience, wouldnt recommend this place to anyone..
Hi Jacob
Wedding bouquets are custom made that require professional florist skills, time & material beyond just flowers themselves.
Because of these they can’t be created free of charge or included in the price to the flower bunches purchased. We are happy to help with anything flower related but we can’t just give things away for free.
Kind Regards
The team @ FFF.
Fantastic experience: I ordered from overseas. Great service. Excellent communication. Fantastic flowers. Wouldn’t hesitate to shop here again.
Hi Anthony
Thank you so much for your wonderful review! We are thrilled to hear that you had a great experience.
Kind Regards
Fresh Fresh Flowers Team
Fantastic experience: Casey and the whole Fresh Fresh Flowers crew were incredible. I went in with some inspiration pictures and Casey went above and beyond to bring in all to life within our budget for our baby shower. The bouquet was breath taking and we received so many compliments - thank you Fresh Fresh Flowers!!
Hi Hannah
Thank you so much for your wonderful review! We're thrilled to hear that Casey and our team were able to bring your vision to life for your baby shower.
Best wishes,
The Fresh Fresh Flowers Team
Fantastic experience: Best service and best flowers in the area
Thank you so much for your wonderful review, Grace! We are delighted to hear that and we look forward to serving you again soon!
Regard
Team @Fresh Fresh Flowers
Fantastic experience: Everything about this place is FAB, quality, variety, dressage of flowers and an array of gifts form candles to wine. Staff are all so friendly and welcoming. Look no further this is a gift palace!
Hi Mark
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our quality, variety, and the overall atmosphere of our shop.
Regards
Fresh Fresh Flowers Team
Fantastic experience: Great services. Highly recommended for anyone who wants to be look after. Products is fresh and nice when you sent someone as a gift. I am really happy to find this shop
Dear Ellie
Thank you so much for your wonderful review! We are thrilled to hear that you had a great experience.
Regards,
Fresh Fresh Flowers Team
Fantastic experience: You guys are so amazing I could not believe the smell and service you guys bring I love it all of your flowers are beautiful Keep up the good work Five stars
Hi Elizabeth
Thank you so much for your wonderful review! Your kind words mean a lot to us. We look forward to serving you again in the future.
Regards
Fresh Fresh Flowers Team
Fantastic experience: I buy flowers every week from them and the whole team are so friendly and nothing is too much trouble for them. Flowers always last and are top quality. Best florist in Melbourne.
Hi Brett
Thank you so much for your wonderful review! We’re thrilled to hear that you enjoy our flowers and appreciate the efforts of our team. Your kind words mean a lot to us, and we’re grateful for your loyalty.
Warm regards,
Fresh Fresh Flowers Team
Fantastic experience: Somehow there was a mistake online re delivery. The flowers were going to be sent to me! A quick phone call and all was sorted . Such good service.
Hi Val
Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that our team was able to resolve the delivery mix-up swiftly.
Best wishes,
Fresh Fresh Flowers Team
Fantastic experience: Excellent service from interstate and flowers looked beautiful. Thankyou!
Thank you so much for your kind words, Stella! We're thrilled to hear that you received excellent service and that the flowers looked beautiful. We appreciate your support and hope to serve you again in the future.
Fantastic experience: The quality of the flowers here is outstanding. I also love the selection of other gifts in the shop. This business is perfect for gifts or bouquets for home.
Hi Cath
Thank you so much for the wonderful review. Very much appreciated by the team @FFF.
Fantastic experience: fresh and beautiful bouquets!♥️
Hi Alex
Thank you for the great review.
Appreciated by the team @FFF.
Fantastic experience: I'm here all the time grabbing flowers for my wife. The selection is always amazing and the team are brilliant. See you soon guys.
Hi Nigel
Thank you so much for the great review. We appreciate it very much by all the team @FFF.
Fantastic experience: Orchards were beautiful. My sister loved them
Hello Connie
That is great to hear, we’re glad she loved the orchids.
Regards
Team @FFF.
Fantastic experience: Casey has been most helpful. Excellent customer service. Very happy.
Hi Josephine
Thank you so much for the wonderful review. Yes Casey is a superstar.
Regards
The team @ FFF
Fantastic experience: Mia took her time to get everything right!
Hi Anthony
Thank you for the wonderful review. Mis is great at it.
Regards
Team @FFF.
Fantastic experience: Fresh Fresh Flowers provides a wide selection of blooms and arrangements, ensuring customers can find the perfect flowers for any occasion. The friendly and helpful staff, are welcoming creating a pleasant and relaxed environment for repeat shoppers.
Hi Kat
Thank you so much for the wonderful review. Much appreciated by all the team @ FFF.
Fantastic experience: Always sensational. The staff, the flowers, the arrangements. Just perfect. I also work in a local funeral home and they look after families incredibly (this is not sponsored feedback).
Hi Karen
Thank you so much for the great review and kind words. We appreciate it.
The team @FFF
Fantastic experience: We love our local so elegant and fresh
Hi Adelle
Thank you for the great review.
Team @ FFF appreciate it.
Fantastic experience: Love the quality of your flowers & prompt delivery, thank you
Hello Julie
It’s our pleasure, thank you for the kind review.
Regards
The team @ FFF.
Fantastic experience: Amazing flowers and service
Hi Anna
Thank you so much for the review.
We appreciate it.
Regards
Team @FFF
Fantastic experience: This is the best florist to get the most unique, high quality flowers that last long time. We have been coming to this gorgeous florist for the last 5 years. The service is top notch with so many beautiful arrangements ready to choose. I would stay at this florist all day, if I could. Thank you, guys.
Hi Nat
Thank you so much for the kind words & awesome review. You’re welcomed to stay as long as you like
Regards
The team @FFF
Fantastic experience: I rang Lam mid Sunday morning for a special order. She was very kind & obliging & the beautiful arrangement was delivered early that afternoon. Thank you Lam.
Hi Lia
Thank you so much for the great review.
Very much appreciated & I will pass the lovely message to Lam, she will love it.
Thanks
The team @ FFF.
Fantastic experience: Top quality service. Highly recommend
Hi Richard
Thank you so much for the wonderful review. We appreciate it very much.
Regards
Team @ FFF.
Fantastic experience: Went above and beyond to make a special arrangement
Hi Michelle
Thank you so much for the great review. Happy to help anytime.
Regards
Team @ FFF
Fantastic experience: Been going here for over 20 years. Great flowers at a reasonable price
Hi Mark
Thank you so much for your loyalty and great review. Very much appriciated.
Regards
Team @ FFF
Fantastic experience: Went in this morning and had such incredible service. I am so sorry I forgot the ladies name (you know who you are - I got the pink). Such awesome and helpful staff and great prices. Thanks guys!
Hi Louis
Thank you so much for the kind words & review. Very much appriciated and I will pass on the kind message to our staff.
Regards
Team @ FFF.
Fantastic experience: Wonderful service and wonderful flowers every time! Thank you :)
Hi Sarah
Thank you so much for the great review. It’s our pleasure to help anytime.
Regards
Team @ FFF
Fantastic experience: I always buy my flowers here there is always a good range of bunches and prices for all.occasions
Hi Lynne
Thank you so much for the wonderful review.
Much appreciated by the team @FFF
Positive experience: The only reason I am giving it 1 less star is the prices keep going up. The market obviously is paying it because it is always busy.
Hi Paolo
Thank you for the review & feedback! Price can very with seasonal costs, and we aim to offer top quality products, which can come at bit of a premium. We really appreciate your support & hope to see you again soon!
The team @FFF
Fantastic experience: Very impressed with my flower delivery on Mother's Day. The flowers were excellent quality and gorgeous and the delivery person was so friendly. Thank you
Hi Samantha
Thank you so much for the great review. Thrilled to hear your mum love the flowers.
From the team @FFF.
Fantastic experience: I wouldn’t go anywhere else for flowers. The staff go above and beyond and the flowers are always fresh & beautiful.
Hi Demi
Thank you so much for the great review. Very much appreciated by all the team @FFF.
Fantastic experience: Received some amazing on-the-spot flower arrangement paired with friendly conversation and advice. Will be back!
Hi Dean
Thank you so much for the great review.
Glad to hear you loved the flowers.
From the team @FFF
Fantastic experience: I’m always impressed by their beautiful bouquets. I’m equally impressed by the service - they had my last minute order ready within an hour on what I can only imagine is one of their busiest days of the year, Mother’s Day.
Hi Scott
Thank you so much for the great review.
We love making our customers happy even on our busiest day of the year.
Regards
Team @ FFF.
Fantastic experience: Absolutely blown away by Casey at Fresh Fresh Flowers! Her creativity, care, and eye for detail made our bouquet truly unforgettable. So fresh, so beautiful – highly recommend! My go to florist from now on
Hi Amelia
Thank you so much for the great review. Casey is a star that’s for sure. Will pass the lovely message to her.
Regards
The team @ FFF
Fantastic experience: I can't tell you enough how amazing this florist is. They were my faves in Melbourne, and now that we live in Perth they are my go to every time I need to send flowers to my mum. They have the most beautiful bouquets, always deliver on time and their flowers never disappoint. I've just ordered flowers for mum for Mother's Day, and they added a special gift for mum. This was especially appreciated as my lovely 84yo mum is still recovering from a major heart operation. Thank you, Fresh, Fresh! My only wish is that you open a store in Perth - please?
Hello Jackie
Thank you so much for great review & kind words. Lovely to hear we made your mums day & hopefully she makes full recovery soon.
Regards
Team @FFF
Positive experience: Helpful staff, lots of options in a large retail space
Hi Alex
Thank you for the great review. Very much appreciated by all the team @FFF
Fantastic experience: Always lovely fresh flowers that last & last, plus a huge range! Great selection of plants and wonderful friendly service
Hi Cat
Thank you for the wonderful review. We appreciate it very much
Kind Regards
FFF
Fantastic experience: Everytime the staff are so helpful and generous with their time. The flowers are stunning and always lots of options.
Hi Jane
Thank you so much for the great review. The team appreciated it very much.
Kind Regards
FFF
Fantastic experience: Great selection of fresh flowers, perfect for making simple weekly bouquets at home. The staff is always friendly and helpful. Love this flower shop!
Hi Alexandra
Thank you so much for the great review.
From the team @FFF.
Fantastic experience: The absolute best place to go for beautiful flowers and gifts ..With an absolutely gifted team to help you out ❤️
Hello Ruth
Thank you so much for the great review.
Appreciated by the team @ FFF.
Fantastic experience: Always a delight to pop in. Great selection of flowers and gifts to add to any bouquet.
Hi Kylie
Thank you so much for the great review.
We appreciate it very much.
From the team @ FFF.
Fantastic experience: I recently ordered from Fresh Fresh Flowers, and I couldn’t be happier! The delivery was incredibly fast, and the flowers were fresh, vibrant, and of the highest quality. The arrangement was beautifully put together, exceeding my expectations. It’s clear they take great care in selecting and handling their flowers. Highly recommend for anyone looking for reliable service and premium blooms! Will definitely order again.
Hi Besnik
Thank you for the great review
Very much appreciated from the team @ FFF.
Fantastic experience: For a three-figure order, one would have expected a photo of the final product to accompany the notice of delivery. Apparently a photo must be requested. The flowers were beautiful.
Hi Peter
Thank you for your feedback, we appreciate it.
You should have received a email notification regarding your order, please check your spam or junk box.
Regarding photos we are more than happy to send one via SMS upon request. Unfortunately most floral systems in our industry only allow photos to be sent if the order is left at the door, not to the customer who places the order which like you we find it frustrating. However we do take photo of all our orders & I will send yours tomorrow morning once I’m in-store.
We appreciate your feedback as we are always looking to improve our service
Kind Regards
Fresh Fresh Flowers
Fantastic experience: Best flower retailer in this area Literally fresh and various flowers Nice staff. Always satisfied
Hi Juby
Thank you for the great review & kind words. From the team @FFF.
Negative experience: Have purchased at the store for a few years. Used their delivery service for Valentine's day. Wrong flowers delivered, left on the doorstep without knocking or ringing the doorbell. Upon returning to switch the incorrect order, the delivery driver instead of apologising made the remark to my partner "heard you didn't like your flowers" like this was her fault for his return? Yep, thanks Fresh Fresh Flowers for this experience. Edit in response: The order was not a specific request, it was advertised 'colour as pictured' on the website along with an image of the vase of flowers and colours. Fresh Fresh Flowers did not provide what was paid for. I can agree the delivery driver doesn't have to apologise but do you condone them making remarks to put down my partner rather than diffuse the situation? Again, I agree the team should be the one to issue apologies and customer satirisation queries. But all I have gotten from your response is no apology, blaming me for a non-existent 'specific request', and the rush you guys did to provide what was actually ordered. Attaching photos of the item ordered from your website along with what was given.
Hello Don
We regret that you were not satisfied despite us promptly replacing the flowers with alternative colours. Valentine’s Day is an extremely busy time & while we do our best to accomodate specific requests or certain colours and flowers may not always be available.
Regarding the driver, his role was to simply deliver replacement. Apologising & handling service concerns is our responsibility & we are happy to assist.
Kind Regards
Fresh Freah Flowers
Positive experience: The flowers received were welcome. We told Fresh Flowers not to deliver before 11am. The flowers were delivered at 8.30am
Hello Jonathan
Thank you for your feedback. Delighted to hear you loved the flowers. We sincerely apologise for the early delivery—our driver did not follow the special instructions as requested. We’ll be addressing this with our team to ensure it doesn’t happen again.
If there’s anything we can do to make it right, please don’t hesitate to reach out via email at [email protected] or call us at 9557 9305.
Kind regards,
The Team @ Fresh Fresh Flowers
Fantastic experience: Absolutely amazing service, especially on such a busy day like Valentine’s Day! The staff was incredibly helpful in putting together the perfect bouquet, and the flowers were fresh, vibrant, and beautifully arranged. Highly recommend this florist for their quality, professionalism, and stunning floral designs! Will definitely be back for future occasions.
Hi Paolo
Thank you so much for the kind words. We're thrilled you loved the flowers & our service.
Happy Valentine's Day!!
Kind Regards
The team @ Fresh Fresh Flowers
Fantastic experience: Loved Fresh Fresh Flowers! Beautiful, fresh flowers, friendly staff, and great service. Perfect for any occasion. Highly recommend!
Hello Andris
Thank you so much for the great review. Very much appreciated by all the team @ Fresh Fresh Flowers.
Fantastic experience: Very happy with the service from ordering, the quality of the flowers, and the delivery itself.
Hello Travellingian
Thank you so much for the great review. Glad to hear you loved our service. Very much appreciated by all the team @ Fresh Fresh Flowers
Fantastic experience: Physically going into this store felt like a beautiful oasis of stunning florals and gifts and kindness in gift form. I had a beautiful experience with the helpful staff, and ended up purchasing a gorgeous little posy in a jar for $50 then arranged on the spot for them to deliver to my son's primary school same day, and got an email confirmation once it was delivered. So pleased with the service, and feel so lovely knowing how pretty the blooms were presented too. Will absolutely be returning! Highly recommend.
Hello Rebecca
Thank you so much for the great review, very happy to hear you enjoyed your experience with us and it our pleasure.
Kind Regards
The team @ Fresh Fresh Flowers
Fantastic experience: Amazing service and variety of flowers every time I've been here, will definitely continue to purchase flowers from here.
Hello George
Thank you so much for the great review and kind words, we are glad to help in any way.
From the team @ FFF
Fantastic experience: A HUGE THANKYOU TO KYLIE!!! Your help and service and care yesterday made it so enjoyable for me to place a phone order and organise delivery of the flowers and a card as a gift for my friend. You were so informative on the phone and took a lot of care to make sure I knew exactly what was included, what the pricing was and what the delivery schedule was going to look like. Absolutely incredible service, incredible prices, incredible flowers!! THANK YOU THANK YOU THANK YOU. I look forward to purchasing through Fresh Fresh Flowers again! Thanks Kylie, you rock!
Hello Wendy
Thank you so much for the greta review & the kind words. Kylie is a superstar and now everything flowers.
From the team @ FFF
Fantastic experience: Always fresh with a wonderful service
Hello Olie
Thank you for the great review.
Much appreciated by the team @ FFF.
Fantastic experience: Thank you, the flowers are gorgeous! My flowers weren’t available so the lovely florist went through many options with me, until we found a great alternative. Thank you!
Hello Shona
Thank you so much for the great review. Very much appreciated by all the team @FFF.
Fantastic experience: Beautiful collection of flowers AND they last for AGES !
Hi Lynda
Thank you so much for the great review. Very much appreciated by all our team @FFF
Fantastic experience: I be would highly recommend Fresh Fresh flowers for your special occasion. Kylie was so lovely and patient to deal with every step of the way and went above and beyond to make sure she fulfilled our vision for the day. The flowers were breathtaking and we couldn’t have been happier
Hello Nicole
Thank you so much for trusting us with your special day. Kylie is one of a kind and we are glad you love the flowers.
Kind Regards
The team @FFF.
Positive experience: Best flowers, long lasting but very pricey.
Hi Joanna
From all the team @FFF thank you for the great review.
Fantastic experience: Husband brought me a lovely bunch of flowers for my birthday. Thank you Fresh Fresh Flowers, blooming beautiful! (Sorry couldn't resist!). 2.12.24 popped in to buy a bunch of flowers for a friend and so hard to decide, so much to choose from! Ended up getting bouquet of Australian native flowers and a vase to put them in. Beautiful.
Hello Sam
We are thrilled to hear you loved the flowers. Thank you for the wonderful review. Very much appreciated by all the team @ FFF.
Fantastic experience: Lovely service via phone call and beautiful flowers delivered in the suggested time frame. Thankyou
Hi Maggie
Thank you so much for the great review. Very much appreciated & happy to help anytime.
Fantastic experience: WOW what an amazing space. The most spectacular flowers, plants, gifts and gourmet condiments. Friendly and knowledgeable staff
Hello Yolanda
Thank you so much for the kind words. Very happy you loved our store.
Fantastic experience: Awesome Flowers, great service
Hi Tony
Thank you so much for the great review.
The team @ FFF appreciates it.
Fantastic experience: This is a beautiful florist with truly gorgeous flowers. Perhaps a bit pricey, but the flowers last. I am, however over the senior lady in the shop giving me a lecture about how bad cellophane is for the environment when I have requested it to enhance the presentation of a gift. This has happened twice. If it is so bad the shop shouldn’t stock it and I would suggest the senior lady keep her opinions to herself. After having a lovely day out I did not welcome being lectured to. It won’t stop me visiting the store but I’ll be requesting another assistant in future.
Hello Julie
Thank you so much for the great review & the feedback. We will have talk with our staff member as its is never okay to tell people what they can or can’t do. That’s definitely not what we are about.
Once again thank you for the feedback, very much appreciated.
Regards, the team @FFF
Fantastic experience: Have been going here for many years. Consistently high quality flowers, and wrapping for gifts.
Hi Alex
Thank you so much for the great review. The FFF team appreciates it.
Fantastic experience: Very helpful personnel. I had placed an order which due to market conditions could not exactly be fulfilled. The staff offered me an alternative which was lovely. Well, I could not have been happier with the end result! Thanks team.
Hello Antoine, thank you so much for the great review & kind words. It means a lot to the the team. Kind Regards the team @ FFF.
Fantastic experience: Very helpful and friendly staff. Flowers are beautiful.
Hi Rachel
Thank you so much for the great review. All the team @FFF appreciates it very much.
Fantastic experience: Another excellent bouquet of flowers put together for me by Fresh Fresh Flowers. Very helpful over the phone selecting options for a sympathy bouquet this morning (and very patient with my dithering) and prompt delivery a couple of hours later. Recipient was very very pleased to receive them, got a thank you call even before I noticed the email confirming delivery. Thank you!
Hello Donna
Thank you for the great feedback...really appreciate you taking time to do so. We love working with customers to create something they have in mind:)
Kind Regards the team @ FFF
Fantastic experience: Great florist. Flowers are always fresh and last ages. Friendly helpful staff. Highly recommend. My only go to florist for all occasions.
Hello Michelle
Thank you so much for the great review. The team @FFF are very thankful. Take care!
Fantastic experience: Highly recommend. I have been a customer for years. Always the best quality flowers.
Hello Michelle
Thank you so much for the great review. It It makes our day hearing our customers are happy with our service.
Fantastic experience: I always love the flowers I get from Fresh Fresh Flowers. I have used them many times to send flowers to friends and family as well as purchasing flowers for home and office. The quality and the service are always exceptional. Highly recommend.
Hello Elizabeth
Thank you so much for the kind words. It means lots to all the team @FFF.
Fantastic experience: Had a great experience here ordering flowers for a special occasion. Flowers were indeed fresh and arranged exactly as what I had asked for. Thanks to Kylie and team!
Hi Jordan
Thank you so much for the great review, very much appreciated by all the team @ FFF.We’re glad to hear you love the flowers.
Fantastic experience: Gorgeous shop. High end flowers that last. Lots of other goodies you can get for gifts. The perfrct shop when youve had an argument with the wife.
Hi Andrew
Thank you so much for the great review, & kind words. The team @FFF appreciates it very much.
Fantastic experience: Great service & beautiful flowers, delivered very promptly, thanks so much Fresh Fresh
Hello Maree
Thank you so much for the great review. Very much appreciated by all the team @FFF
Negative experience: On two occasions the most senior member of the team has been rude. First time I thought she was having a bad day, second time I can’t find an excuse for her. When asked to help me with flower arrangements she was annoyed and offered little help. The reason we went there is because other florists were closed and we won’t be returning to this place. Other girls are lovely.
Hello KP,
Thank you for your feedback. We're sorry to hear about your experience, though we believe it may not fully reflect the situation. All our staff have been with us for over 10 years, and we pride ourselves on delivering excellent service. We'd be happy to discuss this further if you'd like. Feel free to contact me anyntime.
Kind regards,
Mel
(Owner)
Fantastic experience: Excellent quality and service. Prices are good as well. Really always fresh flowers.
Hello Vladimir
Thank you so much for the great review. It means a lot to all our team @FFF. See you around!!
Fantastic experience: Amazing flower shop! So much variety! Staff super helpful and kind will definitely be back
Hello Karolina
Thank you so much for the great review. Much appreciated by the team @ FFF.
Fantastic experience: I ordered a bunch of bright colourful flowers to cheer up my friend in Melbourne. I'm in South Australia. They are beautiful and my girlfriend loved them. They made her cry. Thank you Kate. Kindest regards Helen
Hi Helen
Thank you for the great review. Kate is a star and she will love the positive feedback.
All the best from the team @FFF.
Fantastic experience: What an amazing superstore this is Excellent service and very knowledgeable staff
Hi Patrick
Thank you for the great review. Very much appreciated by all the team @FFF.
Fantastic experience: Ordered online for a gift. Stunning arrangement delivered at requested time.
Hello Antonia
Thank you so much for great review. Very much appreciated by the team @FFF.
Fantastic experience: Lovely lovely service. They also had amazing flowers, little gifts and flower arrangements.
Hi Steph
Thank you so much for the greta review. Very much appreciated by all the team @ FFF.
Fantastic experience: I’ve been a loyal customer of Fresh Fresh Flowers for a while now, and they never disappoint! Whenever I need a stunning bouquet to visit a friend, this is my go-to spot. The flowers are always super gorgeous, and the designs are consistently above and beyond my expectations – truly artistic. Every time I bring one of their bouquets to a friend, I get the same enthusiastic response: “Where did you buy these?” My friends are always impressed and mention that the flowers last for weeks, which is a testament to their exceptional quality. If you’re looking for beautiful, long-lasting flowers with breathtaking designs, Fresh Fresh Flowers is the place to go. Highly recommended!
Hello Fahimeh
Thank you for the great review, very much appreciated by all the team at FFF.
Fantastic experience: Wonderful service sales girl was so helpful. Flowers as always divine.
Hello Denise
Thank you so much for the excellent review. Very much appreciated by all the team @ FFF.
Fantastic experience: Beautiful store, browsing is encouraged and service is delivered with a smile! Fresh beautiful flowers thoughtful gifts available. Great experience, thank you.
Hi Susie
Thank you so much for the wonderful review. Very much appreciated by all the team @ FFF.
Fantastic experience: We received beautiful fresh flowers. Very happy.
Hello Marilyn
Glad to hear you loved the flowers. Thank you for the great review, very much appreciated by all the team @ FFF.
Fantastic experience: Last night, I received anniversary flowers that were incredibly fresh and beautifully arranged. Best part was the unique foliage included -- pink kale bulbs that complement the blooms in a clever way. Really impressed.
Hello Amy
Thank you so much for the wonderful review. Thrilled to hear you enjoyed the flowers. Kind Regards the team @ FFF.
Negative experience: Spent nearly $200 on flowers and some were dead and starting to smell and others didn’t even open as t all and may I add never opened. I called and complained and was told I could have a refund. Was asked to email a photo. Someone then called and I was then told I will only get a $50 voucher. Have sent another email and now I’m just been ignored. Very poor communication, poor follow up, poor quality and poor customer service. This is how your get treated by been a loyal customer. I accept some times items are not as good as they should be but when you don’t get a positive reply when you make a complaint that speaks volumes. Mel (the owner) doesn’t believe in the statement the customer always right. In fact it’s quite the contrary and more like the customer is always wrong. Doesn’t sound like Mel’s heard of good old customer service to me. Mel I spoke to a man and he said he would replace the flowers, and asked me to send an email with the photos. Then I was emailed by a lady who read the email and had no idea about the conversation I’d previously had and offered me $50. I don’t need your money I just wanted flowers that were fit for there purpose. I told her don’t worry about it and she called me and I explained the situation. She offered me a replacement bouquet that day but I wasn it in the area so i couldn’t take her up on the offer. I since sent an email but I was ignored so don’t try and dumb it down. I was told the flowers that hadn’t opened will even though the rest of the bouquet was dying and rotting but they never opened they just died also Initially the lady said that’s bad they did t open and she would speak to the supplier so she acknowledge an issue. Shame the owner cent be big enough and humble enough to do that. So I’ve spoken to 3 different people and got 3 different answers now. You reckon that’s good business? Your communication is horrific you obviously arent communicating with each other and your communication isn’t consistent in your resolution to the problem. I buy flowers off you monthly and this is how you treat people. Your right it shouldn’t matter how often I buy or what I’m spending you should stand by your products and service and the excuse was because it was Mother’s Day and quite manic and lots of volume . That’s said you should be more understanding and apologetic and want to go out of your way to remedy the issue. Not some half hearted apology. Are you really that desperate to make money that you treat people this way. You’d think there wouldn’t even be a hesitation you’d just say sorry and we will replace it. Not all this drama and excuses. Hope you’re enjoying the profits of your business. You’ve got my email and my phone number, I’m not chasing you, I’m the customer or did that slip your mind, so if you’re happy with your service then so be it. And changing the water doesn’t change the smell of the flowers rotting. The water wasn’t the issue it was the flowers that died. I thought you would know that been a so called expert in your field! From as far as I can tell you make excuses so you can dumb down the bad review. Very fake Mel. A good business person would acknowledge the situation and take some responsibility for your poor products and also what your staff have said instead of making untruthful statements so you look good which is also been very fake. As long as you can sleep at night, but the chickens always come home to roost. Remember that !!!
Thank you for your review; we appreciate your feedback. Regardless of the amount spent, we treat all our customers with the same level of care and respect, as we hope to receive in return.
As per our email and phone conversation, we offered a replacement for the flower that did not last long, believing the rest of the bouquet was still in perfect condition. However, we understand your frustration and that our response did not fully address your concerns.
Regarding the smell of the flowers, this can be easily fixed by changing the water regularly. Over time, bacteria can build up in the water, causing an unpleasant scent.
We apologize for any inconvenience this has caused and are committed to ensuring your satisfaction. Please feel free to reach out if you have any further concerns.
Sincerely,
Mel
Fantastic experience: My absolute go to “florist” whether i need a simple bunch of flowers or sending an arrangement for “that special occasion “ the selection of fresh flowers ,gifts & plants is endless and the staff are always so helpful suggesting new and modern arrangements
Hello Debbie
Thank you so much for the great review. Very much appreciated by all the team @ FFF.
Positive experience: Nice flowers and friendly staff - but totally overpriced
Hi F8 GW
Thank you for the review & your feedback. We try to offer the best quality for a fare price, hence why we offer all different price point throughout the store so there is something for everyone. High quality flowers are not cheap because of the cost of growing. A lot of labour, seeds, heating, fertiliser and transport goes into getting the flowers in the store and that all has a factor in price.
Once again thank you for your honest feedback. We appreciate it .
Kind Regards
FFF team.
Fantastic experience: Fresh Fresh Flowers do an amazing job. Beautiful flowers and beautiful products delivered. They are my go too.
Hello Phillipa
Thank you so much for the great review. We appreciate it very much. From the team @ FFF
Fantastic experience: Fresh Fresh Flowers made our wedding day absolutely magical! From the initial consultation to the big day, Kylie and co were incredibly helpful and attentive, ensuring every detail was just perfect. The quality of the flowers surpassed our expectations - they were vibrant, fresh, and beautifully arranged, adding an elegant touch to our ceremony and reception. Our guests couldn't stop complimenting the floral arrangements! Thank you, Fresh Fresh Flowers, for helping make our day unforgettable.
Thank you for taking the time to leave us a review. We appreciate it very much in playing a small role in the what is the most special day as newly weds. The aesthetic of your florals matched your venue so beautifully, we loved being part of the day.
All the best from the team @ FFF
Fantastic experience: I've been buying my flowers from here for a year now. Great service, great staff, and price tags everywhere for everyone to know what they are buying. The flowers are always fresh and very very reasonably priced.
Hello Tinker
Thank you so much for the kind words and lovely review. All the team @ FFF appreciate it.
Kind Regards
FFF
Fantastic experience: Kylie at Fresh Fresh Flowers was SO helpful in our wedding planning with our bouquets, buttonholes and petal confetti. The flowers we received from here exceeded our expectations, they were absolutely perfect, beautifully presented, and it was clearly explained how best to care for them overnight in the lead up to our wedding day. I would strongly recommend Fresh Fresh Flowers to anyone planning a wedding or event.
Hello Romy
Thank you so much for the kind words. Yes Kylie is a very special florist & we are glad to hear everything went well on your big day. Thank you for trusting us as well. Take care.
Regards FFF team.
Fantastic experience: Always excellent service, always GORGEOUS blooms! Thankyou so much, have been sending blooms to family in Melbourne for years with your wonderful team- you’re amazing!
Hello Catherine
Thank you so much for the kind words, it’s very much appreciated by all the team @FFF. Happy to help anytime we can.
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