Panache Flowers

Fantastic experience: Fast, professional, friendly service and quality product. Highly recommend.

Negative experience: I ordered because the flowers on the website look beautiful and nicely put together . I’ve upsized and even called the florist asking if the bouquet will be presentable and similar . This was a bouquet for a lady who just graduated but what was delivered was far from what I ordered . I will ask customers to be careful of this florist infuture . See the photo on the website and what was delivered

Negative experience: Ordered a $70 bouquet, flower quality was fine but the presentation was of the bouquet was bland. I like to go to a florist to leave bouquet design to the pros, unfortunately that didn’t work out here. When I returned to explain my issue with the flowers, the florist told me I was wrong and proceeded to tell me the price of each individual flower… not a nice experience.

Fantastic experience: Friendly service, very approachable, and great range of quality flowers.

Fantastic experience: Always beautiful flowers and the team is so easy to work with!

Fantastic experience: Super pretty selection and helpful staff. Can tell these flowers are excellent quality. Thank you!

Fantastic experience: Always have beautiful flowers ready to go, and great options for Christmas

Fantastic experience: Great service, prepared a bouquet on the spot

Fantastic experience: Lovely store - super helpful staff members. Perfect for all occasions

Fantastic experience: Amazing service, love the verity of flowers!

Fantastic experience: Wonderful selection of flowers and friendly staff.

Fantastic experience: Great flowers and friendly service

Fantastic experience: Staff are super friendly and helpful, always put in lots of effort to make the flowers look the best they can be for gifts!

Fantastic experience: Stunning selection and great customer service :)

Fantastic experience: Beautiful place. Amazing customer service. Will be coming back soon.

Fantastic experience: Fresh and exotic flowers collection, perfect for any occasion!

Fantastic experience: Beautiful flowers and great customer service by Maddie

Fantastic experience: Bought beautiful bouquet of flower. And really friendly staff

Fantastic experience: Beautiful flowers. Excellent service!

Fantastic experience: Awesome flowers and lovely service .

Fantastic experience: Thank you! Great service and a great range of flowers.

Fantastic experience: The most beautiful flowers I received for my birthday! I would highly recommend!

Fantastic experience: Fantastic service, great flowers and well priced.

Fantastic experience: Great service and flowers! Amazing! :)

Fantastic experience: It was such a lovely experience at panache with Alba this afternoon, the women are lovely with their assistance and I felt really welcomed. The flowers looked so fresh and the place just smells divine.

Fantastic experience: Great service thx Maddy - stunning flowers helps too

Fantastic experience: Beautiful flowers and customer service. Molly was amazing and really helped me pick the right flowers

Fantastic experience: Excellent flowers that last with good customer service

Fantastic experience: Great people and great service. Amazing flowers for every special occasion!!

Fantastic experience: Beautiful pink white fresh boutique for my cat who passed away yesterday. Will brighten my house a lot in this time

Negative experience: Pre-ordered. Decided to wait until i was in the shop to prepare. Flower bunch nowhere near worth the $190 price tag.

Fantastic experience: Great customer service - created a lovely bunch of flowers for a gift in no time.

Fantastic experience: Awesome flowers. Was in quick need and they were of great assistance with ready made bouquets

Fantastic experience: The best flowers in all of Melbourne!! Amazing service, would purchase here again, can’t wait to gift these flowers

Negative experience: Whilst waiting for my flowers to be wrapped I helped myself to a small chocolate from the bowl that was on the bench I also purchased an overpriced box of the same . As I was handed my items I cheekily said Oh I might have another chocky with it in hand the girl scalded me and said the chocolates are only for people leaving a review. Well here it is . Rude , over priced and beneath quality . The one star is for the chocolate I consumed it was yummy.

Negative experience: 2nd time I show up during published opening hours and it’s closed! It’s very frustrating. I’d recommend updating your Google opening hours in the future.

Fantastic experience: Gorgeous orchid, lovely and very helpful staff.

Fantastic experience: Friendly, prompt service. Fresh flowers. Gorgeous store.

Positive experience: Really disappointed with the recent flower delivery. We shopped in store before the last Christmas and were impressed with the flower quality, however for delivery order apparently it could be fulfilled by a different florist. That was not mentioned throughout the ordering process. The flowers we received this time certainly look very different to the photos on their website from the flower freshness to the presentation of the bouquet. I am leaving a 3-star rating instead of 1 only because of the previous in-store shopping experience. I would not recommend anyone to pay the extra for delivery and then end up with a worse bouquet.

Fantastic experience: Best shop ever. 100 percent recommend, great product, great service and welcoming environment

Fantastic experience: Friendly staff, amazing flowers and fast service

Fantastic experience: Just purchased a lovely bunch of flowers for my partner. She’ll love them.

Fantastic experience: Amazing service, friendly staff and great sunflowers!

Fantastic experience: Beautiful flowers and the staff are absolutely wonderful. Highly recommend!

Fantastic experience: Gorgeous flowers every time! The team are particularly skilled at making beautiful, modern bouquets. Thank you Panache :)

Fantastic experience: Collected our Christmas table centrepiece today. I was absolutely thrilled & rated it 20/10. Thank you for your fabulous creativity .

Fantastic experience: Prettiest bouquet I have ever seen! Give an artist the freedom to create and he’ll never disappoint! Love it ❤️

Fantastic experience: Amazing store and amazing team here, walked in and requested the team to put something together blindly and they did not disappoint. Amazing customer service and excellent selection of flowers.

Fantastic experience: Beautiful arrangements every time my dear friend sends one to me. Highly recommend. Virginia Walters

Fantastic experience: Absolutely fabulous store - bought such beautiful Christmas garlands and table decorations in this store. Staff beyond helpful.

Fantastic experience: My daughter and I happened upon this beautiful florist in Hawthorn as we are visiting from NSW to pick up her wedding dress. The window decorations were gorgeous and Panache had THE most divine multi-strand fairy lights displayed. When we walked into the shop it was a delight to see and smell all the flower arrangements and we were lucky as the fairy lights we loved were for sale. If we lived in Melbourne, Panache would be our go to florist. Great helpful service and a free yummy chocolate with our purchase.

Negative experience: I ordered flowers Saturday for a Sunday delivery from what seemed to be a professional business. I am a first time customer. I felt the costs were slightly excessive compared to other options but I wanted the flowers to arrive Sunday. I sent an email at 5 pm on the Sunday to see if my order had been actioned as I hadn't received any notification I was emailed back fairly promptly saying no we don't work Sundays, The email included an offer of a free vale which I assume was a vase and free chocolates for the inconvenience or I can cancel my order. I canceled the flowers via email but didn't get a reply. IF I hadn't had asked if the flowers were to be delivered Sunday I assume there would have been no apology email. I checked my credit card later that day and found a credit of 70% was actioned so I sent another email in regards to the part refund. I was given a total refund later that day. I cant comment on the quality of the products but I feel service was poor and sloppy. I also felt the website was misleading and I have checked again before writing this review and it clearly states delivery available on all days. If you're not overly bothered about your flowers arriving when you intend them to, then this maybe a good option. I think being in a service industry you should be offering good service. Hope this review is helpful to both business and customer base. There is no need for a response there's not much that can help matters now.

Fantastic experience: Panache flowers deliver consistent high quality flowers with a smile. The shop is beautiful. I love popping in to see the displays change.

Fantastic experience: Great friendly service, lovely flowers and at a good price.

Fantastic experience: Beautiful shop with beautiful arrangement of flowers to choose from. Great service too!

Fantastic experience: Magnificent Bouquets every single time for many many years. Thank you Richard.

Fantastic experience: Absolutely gorgeous florist, created and presented the perfect bespoke bouquet on the spot for me. Highly recommend. ⭐⭐⭐⭐⭐

Fantastic experience: Beautiful shop with lovely flowers and reasonable prices. Will return :)

Fantastic experience: Gorgeous flowers, lovely service.

Fantastic experience: Beautiful flowers and plants, great service.

Fantastic experience: Amazing service and the most beautiful range of flowers Highly recommend!

Fantastic experience: Fantastic customer service - accommodated my request early in the morning when they were not effectively open. Highly recommend!

Fantastic experience: Panache flowers has been a wonderful florist every time I've needed them in the past few years! I highly recommend them for the special moments and people in your life.

Fantastic experience: Absolutely love buying flowers from here! Beautiful bouquets and great service.

Fantastic experience: Always a delight to enter this shop - impeccable service with lots of creative ideas for all occasions. Highly recommend

Fantastic experience: It’s a really cute shop, the flowers are fresh and pretty, you could ask for help with choosing the flowers as well. Really good!

Fantastic experience: Beautiful selection of flowers and amazing customer service! Highly recommended ❤️

Fantastic experience: Great customer service, been coming here for years, since high school! Needed those corsages for formals! Thanks for your help over the years Ricky!

Fantastic experience: Panache Flowers offers an exceptional floral experience! The quality and selection of flowers are top-notch, with each arrangement crafted to perfection. The customer service is outstanding, with staff going above and beyond to ensure every detail is just right. Whether you're ordering for a special occasion or just because, Panache Flowers delivers fresh, vibrant blooms that make any moment memorable. Their attention to detail and commitment to customer satisfaction truly sets them apart. Highly recommend!

Fantastic experience: The best florist! Our family has been using Panache for 30+ years and cannot recommend Richard and the team more highly.

Fantastic experience: Absolutely wonderful selection of flowers, and fantastic service and turnaround time.

Negative experience: Was interested in supporting a local business for some floral arrangement. Rude, arrogant customer service on the phone when making enquiries. We’ll be taking our business to the multitude of other florists available.

Negative experience: The worst service I ever met. I booked a bouquet a month ago and showed the picture of bouquet I would like to get, the staff just had a quick look and then said they can make it. But when I get the bouquet, I can say it was only two flowers are similar to the picture, the rest of the flowers are nothing to do with the picture I showed before. Then we want re-arrange the flowers in position, the staff get a really bad attitude and be inpatient to me. She said they cannot make the pic bouquet with my budget, next time please say that before I pay. Also the bouquet packing was so disappointing. Also the sunflowers are not fresh at all. Thank you for the service:)

Fantastic experience: Absolutely stunning flower arrangements (table settings) excellent friendly service - thank you they sure did make the function memorable

Fantastic experience: Panache is an amazing flower shop in the heart of Glenferrie Rd. Lots of variety and well pieced amazing pre made bunches. Well priced and great service!

Fantastic experience: great service and lovely flower arrangement!! the customer service was lovely and very helpful.

Fantastic experience: Amazing flowers! Highly recommend.

Fantastic experience: Staffs are accommodating. Flowers are fresh and beautiful.

Fantastic experience: Beautiful shop. Excellent selection of flowers. Wonderful service. Always my go to for mothers day & birthdays

Fantastic experience: Beautiful flowers, great service delivered by Alba, going above and beyond to find the best option for our request

Fantastic experience: Amazing service! I got just what I needed and they were so happy to help me when I arrived just a minute before they closed

Fantastic experience: Panache flowers did a truly stirling job of providing all the floral arrangements for our wedding. They were beautiful and elegant. Ricky and Clinton went out of their way to make sure everything was perfect. We highly recommend them. ✅

Fantastic experience: Beautiful bounty of blooms! Gorgeous arrangements and helpful staff.

Fantastic experience: Very helpful with picking flowers! The flowers were beautiful

Fantastic experience: We had a great experience at Panache flowers, we came in with a budget and the lady was very helpful to help us curate a beautiful bouquet. The service and flowers are great!

Fantastic experience: Brilliant service. Flowers (oriental lillies) were delivered to my mother on her birthday. A week later, the flowers have bloomed beautifully and still look so fresh and stunning. Thank you.

Fantastic experience: Amazing customer service, definetly helped me pick the most beautiful flowers for my sisters graduation. Very satisfied!

Fantastic experience: Bought a fresh bouquets of flowers. Prettiest flowers and lovely customer service as well. Definitely coming back for more flowers

Fantastic experience: The shop smells good with variety of flowers and its near my campus so I can easily come and get a flower for my place and the people here are so nice❤️

Fantastic experience: Always really satisfied with the experience at this store. Lovely staff and great variety to choose from! Definitely worth checking out.

Fantastic experience: Really helpful in choosing a bunch of flowers as a gift! Great selection inside the store, would visit again

Fantastic experience: Beautiful shop. Smells amazing! Great selection of flowers and plants with lovely service

Fantastic experience: Amazing service! Such lovely staff and really beautiful quality bouquet

Fantastic experience: Have been a customer for 12 years, the advice and expertise of staff is amazing. Flowers are fresh, and delivery is prompt. Highly recommend.

Fantastic experience: We bought some flowers here as a present, absolutely wonderful and at a good price. The shop has a very clean and aesthetic layout with wonderful staff

Fantastic experience: Simply beautiful flowers, always. So accomodating and friendly in their service, my reliable go to.

Fantastic experience: I love this florist, it's worth just going inside to see the amazing flowers

Fantastic experience: Incredibly helpful staff and wonderful quality flowers on Valentine’s Day. Have gotten heaps of flowers for special occasions as well as flowers for a sick friend and each time they have had the perfect flowers. Would highly recommend.

Fantastic experience: Amazing flowers and service, can’t recommend highly enough!

Fantastic experience: Good service, wasn’t waiting long. Great selection too and everyone was really nice and helped me with my selection. Thank you.