Downtown Florist
Information about Downtown Florist
Opening hours
- sunday: 10h-18h
- monday: 9h-19h
- tuesday: 9h-19h
- wednesday: 9h-19h
- thursday: 9h-19h
- friday: 9h-19h
- saturday: 10h-19h
Welcome to Downtown Florist, your premier destination for exquisite floral arrangements in the heart of Vancouver! With over 25 years of dedicated service, we pride ourselves on crafting beautiful bouquets using the freshest blooms available. Our expert florists are committed to providing premium quality floral experiences tailored to your needs.
Located on Davie Street, our shop offers a diverse selection of stunning floral collections, including special arrangements for every occasion—be it birthdays, weddings, or corporate events. We are devoted to customer satisfaction, ensuring same-day delivery throughout Greater Vancouver. Whether you're looking for a vibrant bouquet or an elegant centerpiece, we go the extra mile to make your floral vision a reality.
Join us at Downtown Florist for a unique shopping experience, where our passionate team is ready to assist you with personalized service, custom arrangements, and daily specials. Experience the beauty of flowers brought to you with care and creativity!
Our comment from Flowerspedia about Downtown Florist:
Downtown Florist is a highly recommended flower shop located in Vancouver, known for its stunning floral arrangements and exceptional customer service. Customers consistently rave about the freshness and quality of the flowers, as well as the impressive variety offered. The staff is described as friendly, welcoming, and genuinely dedicated to helping customers create the perfect bouquet for any occasion.
Some highlights of Downtown Florist include:
- Freshness and Quality: Numerous customers have noted that the flowers last longer than those from other shops, showcasing the shop's commitment to quality.
- Creative Arrangements: The arrangements are praised for their beauty and artistry, often exceeding expectations.
- Exceptional Customer Service: Many reviews highlight the attentive and caring nature of the staff, making the shopping experience enjoyable and personalized.
- Wide Selection: From classic bouquets to unique arrangements, there is something for everyone, perfect for both special occasions and everyday needs.
In summary, Downtown Florist stands out in the competitive flower market for its combination of high-quality products, exemplary customer care, and a warm, inviting atmosphere.
Downtown Florist: Reviews
Fantastic experience: Downtown Florist never disappoints! Their flowers are always fresh with a beautiful variety, and the arrangements last much longer than anywhere else I’ve ordered from. The team is friendly, welcoming, and truly helpful — you can just tell them the occasion and they’ll create the perfect bouquet every time. Highly recommend!
Hi Vivian,
It's always such a pleasure to see you, thank you as always for stopping by. You always choose the most lovely flowers :)
Best,
Downtown Florist Team
Negative experience: Great flowers but staff is so rude! Went there happy to purchase flowers left very grumpy.
Fantastic experience: Stunning!
Thank you Tania! What lovely sunflowers these are :)
Fantastic experience: Truly an amazing place with kind and helpful staff. Always a beautiful selection of flowers and vines. This years Valentines day selection were truly beautiful! Highly recommended!
Hi Jonathan,
Thank you for your kind review, we look forward to seeing you again in the future :)
Best,
Downtown Florist Team
Fantastic experience: They were so Awesome!!!! Helped me with deliveries and with selecting the Proper bouquets. All recipients absolutely loved them. High quality Flowers
Hi Bobby,
Was a pleasure assisting you with your arrangement! We hope to hear from you again soon!
Best,
Downtown Florist Team
Fantastic experience: Ordered flowers for Valentine's Day from across the country for local delivery in Vancouver. She loved them and the arrangement was gorgeous. Delivery was on time despite the busy season and the delivery instructions were followed. The online system is easy to use, although it would be nice to get some updates (e.g. if bouquet was made, if it was enroute for delivery, etc) but not a big deal. It seems like the note I provided online was hand written, which is a nice touch. I will definitely order again from this florist and looking forward to visiting their shop in person for another bouquet when I visit Vancouver next!
Hi Jordan,
Thank you for trusting us from across the country! We hope to help you again with gifts for your special lady :)
Best,
Downtown Florist Team
Fantastic experience: Good price, friendly people
Hi Bao-Luke,
Thank you for your review!
Fantastic experience: They love what they do and they do it the best! I spend a lot of time out of town for work missing my girlfriend and there’s nowhere else I would trust to send my love back home. Thank you Downtown Florist!
Hi Will,
What a sweet message! Your girlfriend is very lucky to have a thoughtful partner. We are honored that you trusted us.
We hope to see you again soon!
Downtown Florist
Fantastic experience: Beautiful and wide selection of flowers- they had all the flowers I wanted for my wedding bouquet, and the one that they didn't immediately have on hand, went out of their way to find some for us. My bouquet was absolutely stunning and was more perfect than I imagined. Everyone working at the shop was so sweet and excited to help us with flowers for our elopement. We had looked at many other florists in several cities, and Downtown Florist was the only one who both had all our requested blooms and seemed to actually want to help us! Very highly recommend, and will be buying from them and all special occasions in Vancouver from now on.
Hi Nadia,
Thank you for your kind words and congratulations again on your wedding!
We consider ourselves lucky to have been part of your special day and thank you for trusting us.
We hope to see you again soon!
Downtown Florist
Fantastic experience: Best prices downtown! This bouquet was $30. Bountiful and lasts long too. The owners are always so friendly and helpful!
Hi Tianna,
Thank you for your lovely review! We appreciate you visiting us and hope to see you again soon.
Downtown Florist
Fantastic experience: THE BEST PLACE to gets flowers in Vancouver !! I always have the best experience and the staff are always so loving. Their bouquets are always so professionally done; you would think they were $100+. Highly recommend :)
Hi Kevin,
Thank you for your kind review! Looking forward to seeing you soon!
Best,
Downtown Florist
Fantastic experience: the owner was very helpful, our project had a short timeline and she managed to arrange the flowers the way i imagined. the owner and staff are very friendly. the price is reasonable for the work, highly recommended!!!
Hi Athena,
What a lovely group of flowers you envisioned! We look forward to assisting any future projects you require help with in the future :)
Best,
Downtown Floirst
Fantastic experience: Absolutely first class service and arrangements.
Thank you for the kind review Karim!!!
Fantastic experience: Best selection of bouquets in the city! Extremely friendly and knowledgeable staff as well. It's my go-to for any type of flower arrangement. They also do custom arrangements. They have wide range of prices and selection.
Hi Clinton,
Thank you for relying on us for floral needs and for leaving a lovely review.
We take a lot of time to make sure we always provide a wide selection with reasonable prices for our customers.
We hope to see you again soon!
Downtown Florist
Fantastic experience: One of the oldest flower shops in Vancouver. Ann is a really nice florist and really knows her stuff. Always lays out great looking bouquets and plants.
Hi Mohammad,
Thank you for the wonderful review. We’re proud of our long history in Vancouver and grateful for your continued support!
Downtown Florist
Fantastic experience: A joy-filled, heart-warm experience is what the owners of Downtown Florist on Davie Street in Vancouver gave my friend who had just arrived home from hospital. Although it was past mid-afternoon when I phoned, I was assured by Sean (owner along with his wife), that the arrangement I chose would be delivered that afternoon - and it was, along with the addition of extra roses. I also received a photo on my cell phone of the completed arrangement just before it left the store for delivery. As it was in a container with a happy face, it and the flowers warmed my friend's heart and gave her a smile. The owners of Downtown Florist 'went beyond' the norm for me, providing a heartfelt service on short notice, but they also give back to their community, as you can read on their website. I live in White Rock and am so grateful to have been guided to contact them.
Hi Dorothy,
Thank you so much for taking the time to share such a heartfelt review. It truly means the world to us. We were so happy to help you choose something special for your friend, and knowing it brought her comfort and a smile after coming home from the hospital makes what we do so meaningful. Thank you as well for recognizing our commitment to our community, that support means more than you know.
We’re so grateful you found us and trusted us from White Rock, and we hope to help you again in the future :)
Downtown Florist Team
Fantastic experience: Fair prices, and good customer service, they are helpful if needed and have really good deals in some flowers
Hi Jose,
Thanks so much! We’re glad you enjoyed our flower deals and customer service. We look forward to seeing you again!
Downtown Florist Team
Fantastic experience: Wan and Anne are absolutely wonderful! My boyfriend buys me the most beautiful flowers I’ve ever seen from here!
Hi Sophia,
We are so happy that enjoy the flowers your boyfriend purchases from us! Happy New Year!
Downtown Florist Team
Fantastic experience: Absolutely wonderful. Appreciate their communication and thoughtfulness.
Hello,
Thank you for the kind review, we look forward to assisting your floral needs again!
Downtown Florist Team
Fantastic experience: My favourite flower shop in downtown Vancouver. Loveliest owners and great product.
Hi Brandon,
This is such a sweet review, thank you!
Downtown Florist Team
Fantastic experience: A team of absolute angels! They’re super collaborative and really flexible for custom orders. Always a pleasure to work with!
Hi Patris,
Thank you for the continued trust, always a pleasure assisting you! Looking forward to seeing you soon :)
Downtown Florist Team
Fantastic experience: Honestly the two sisters at this shop are some of the kindest and most knowledgable ladies out there. Not only are their arrangements prestigious, their passion for presentation and customer service make them one of the most ideal flowers shops in Canada. Go visit these ladies, you will make yourself and your loves ones truly happy.
Hi Alejandro,
Thank you so much for your incredibly kind and thoughtful review. Your words truly mean a great deal to us. We put our hearts into every arrangement, and it’s so rewarding to know that our passion for presentation and customer care comes through. Thank you for trusting us with such special moments, we look forward to welcoming you back again soon :)
Downtown Florist Team
Fantastic experience: Beautiful flowers! I am always so impressed with the selection and quality. Staff are very helpful and pleasant in assisting with floral purchases. Highly recommend!!!
Hi Janic,
Thank you for your kind review.
We are thrilled to hear that you have such nice experiences at our flower shop!
We hope to see you again soon.
Downtown Florist
Negative experience: Such rude staff I don't even know what happened. Used to be friendly before, in 2024, but after today I never ever will go back. Zero manners, zero greeting, just two old chinese ladies chit chatting and making it look like they're doing you a favour just acknowledging that you want to buy the flowers. Then they don't even offer a packet of food for the flowers. 0 stars, you should learn how to conduct a BASIC LEVEL of customer service! Shame on you.
Fantastic experience: BEST FLOWERS EVER! i’ve been coming here for years and the price is unbeatable! also very friendly staff.. thank you for always making the most beautiful flower arrangements :)
Hi G,
Thank you for your warm words! It's always a joy to have you at our shop.
We hope to see you again soon!
Downtown Florist
Fantastic experience: Great flower shop! Delivery was super fast, and they have a wide variety of beautiful flowers for every occasion. Everything arrived fresh and perfectly arranged. Highly recommend to anyone looking for quality and reliable service! I will definitely be back for flowers in the future. Thanks again to this shop for helping me get flowers asap.
Hi Edmar, thank you for your kind review!
We are pleased to hear that you are happy with our flowers.
We hope to see you again soon.
Downtown Florist
Positive experience: I really really really wanted to purchase something from them, but upon seeing that a coffee cup with a candy cane and a couple flowers in it was $100 I left … ridiculous.
Hello,
We have a variety of options for any budget. Our mug arrangements you described costs no more than $70. We pride ourselves for having some of the most affordable prices given our superb quality.
If you are looking for a different price range, we recommend you to come to our store to view more options for all budgets since you had placed this review based off only after viewing just our website. We believe we should be given a proper review after fully experiencing our quality, service, and various price ranges for our flowers.
If we have misunderstood this we would love to make it up to you, please call our store to discuss, thank you.
Best Regards,
Downtown Florist Team.
Fantastic experience: Amazing florist - beautiful flowers, lovely family, great service
Hi Shaun, thank you for your great review!
We are glad that you enjoyed your flowers and appreciate you for choosing us.
We hope to see you again soon
Downtown Florist
Fantastic experience: Hands down favourite and most reliable flower shop in all of Vancouver, and I’ve visited many! The staff at this shop always know exactly what vision and bouquet I’m going for and help me execute it perfectly. Helpful and friendly staff, clear communication, simple ordering process, and very generous and skillful with their preparation of flowers! Everyone is so warm and easy to work with, it’s the clear winner from my available options and my go-to choice every time. Fresh, diverse, colourful, and elegant selections for every occasion, great value, quick turnaround time on orders, and centrally located for easy pickup. I’ve ordered from them many times, both from a different city and in-person when I’m in town. I most recently ordered a bouquet for a beloved friend and they prepared my order with so much care. My friend absolutely ADORED the flowers and I felt so grateful that Downtown Florist helped bring that light to her. I know there was a lot of love in the flowers because they were THRIVING and FRESH even WEEKS later. Thank you, Downtown Florist! I can’t express enough how much I appreciate a flower shop that prepares requests and assortments as if it was their own! I honestly recommend this place to everyone in the city because I know Vancouver is lucky to have you as a local and dedicated business. The kind of place you feel excited and proud to order from. It’s only a matter of time before I stop by again!
Hello Neela, thank you so much for your kind words!
We are extremely happy to hear that you love our flowers and service. Your sweet review and photos made our days! Thank you for always trusting us and it is always a joy to have you come around.
We hope to see you again soon.
Downtown Florist
Fantastic experience: I just placed an order yesterday and it was delivered today. I have to say I m very very satisfied with downtown florist customer service. Although the flowers I ordered were not available, they went above and beyond to deliver a very beautiful masterpiece. It’s truly refreshing to experience excellent customer service from people who care deeply about their clients and the quality of what they offer. Thank you very much!
Hi Parman, thank you for your lovely review!
We are delighted that you enjoyed your flowers. As the stock of flowers are changing daily, we still always want to make sure that our arrangements meet or exceed our customer's expectations. Thank you for understanding.
We hope to see you again soon.
Downtown Florist
Fantastic experience: Absolutely love this floral shop! The flowers are always stunning, fresh, and exactly like the photos (sometimes even better). They truly go above and beyond to make sure everything is perfect and have excellent communication for any changes that need to be made or ensuring the arrangement is to your satisfaction. Fair prices, great communication, beautiful arrangements, and super fast same-day delivery. You can tell they really care about their customers and their work.
Hi Madison, thank you for your warm feedback!
Your review made our days! Thank you for taking the time to leave such sweet words for us. We are delighted to hear that you loved your flowers.
We hope to see you again soon.
Downtown Florist
Fantastic experience: Best shop ever! They take care of you from beginning to end. We've never experienced such amazing online service. Once the order is placed, they provide updates on how the flowers look when they're prepared, along with delivery status and other details. A truly trustworthy shop. This will definitely be our go-to place for flowers for any occasion.
Hi Leo, thank you for your warm words!
We are so glad that you had a smooth process ordering from us online. Thank you for taking the time to write a thoughtful review.
We hope to see you again soon.
Downtown Florist
Fantastic experience: I love this florist! The family that runs this business is such a wonderful nice people and always have great flowers at a number of price points so you can always find what you're looking for. It's my favorite florist in the city!
Hi Ian, thank you so much for your kind feedback!
We always strive to find the highest quality flowers for the most affordable prices for our customers, such as yourself.
We hope to see you again soon.
Downtown Florist
Fantastic experience: I get all my flowers here. Wan and Ann are great! Fantastic service and arrangements are always beautiful and put together with care. Highly recommend
Hi Andrew, thank you for your warm feedback!
We are so delighted to hear that you trust us with your floral needs and it is always a pleasure to see you.
We hope to see you again soon.
Downtown Florist
Fantastic experience: Such beautiful flowers, high quality and last very long. This had become my go to shop for any events and special occasions.
Hi An, thank you for your thoughtful review!
We are so pleased to hear that you had a wonderful experience with our flowers.
We hope to see you again soon.
Downtown Florist
Fantastic experience: I had the pleasure of visiting Downtown Florist, and I can't recommend them enough! Their service was exceptional, making me feel valued and appreciated. The floral arrangements were not only beautiful but also creatively designed, showcasing a stunning variety of high-quality flowers. If you're looking for a florist that truly cares and delivers remarkable results, look no further than Downtown Florist.
Hi Uyen,
It is always a joy to have you at our store. Thank you for the lovely review and we hope to see you again soon! This is such a great photo!
Downtown Florist Team.
Fantastic experience: Best service in town and very nice design.
Hello!
Thank you for choosing us for your floral needs, you chose out such pretty colours and it was very enjoyable making this for you!
Hope to see you soon!
Downtown Florist Team
Negative experience: There are many florists in downtown Vancouver — you really don’t need to choose this one. They turned what was supposed to be a beautiful, joyful birthday surprise into a completely disappointing experience. This shop’s website may look nice, but their service is very unreliable. My order was cancelled last minute twice, wasting my time and ruining the timing of my gift. If you care about your flowers arriving on time, I suggest choosing another florist.
Hi Evelyn,
As we explained to you via email, we sincerely apologize for your negative experience purchasing flowers. This situation was a misunderstanding from both parties. For clarification, you wanted the orders delivered on the same day you placed them. For the first order, we canceled and refunded you within 20 minutes of you placing it, as we did not have the specific flowers in stock, and emailed you the reason.
The second order you placed (which you had done with a new email, we did not know it was you), your credit card information was incorrect, and our Shopify website notified us that this is a potential fraudulent purchase. So we cancelled and refunded within an hour. To say we canceled last minute is unfair as you placed both orders to be delivered on the same day and we canceled and refunded both of them promptly.
As a small business, we do not wish to disappoint our customers and turn down business, however, it is our company's protocol to cancel orders that have fraudulent purchase warnings to protect both ourselves and our customers.
We respect you sharing your experience, but do not think it is fair to make accusations of us, such as canceling orders last minute, as we have always tried our best to ensure our customers have a pleasant time purchasing with us.
Sincerely,
Downtown Florist Team.
Negative experience: Cancel the order without any explanation, let people miss the best moment, and have been told that there is a problem with texting and calling directly, which is very rude!
Hi YZ,
As you made this review at the same time as Evelyn and have the same last name Li, we will assume that you are another account of Evelyn's or a friend/family member.
As we explained to her via email, we sincerely apologize for her negative experience when purchasing flowers. This situation appears to have been a misunderstanding from both sides. For clarification, she wanted both orders delivered on the same day they were placed.
For the first order, we canceled and refunded it within 20 minutes of her placing it, as we did not have the specific flowers in stock. We also emailed her with an explanation at that time.
The second order was placed using a different email address, so we did not realize it was from the same customer. In that case, the credit card information provided was flagged by our Shopify website as a potential fraudulent purchase. As a result, we canceled and refunded the order within an hour.
To say we canceled at the last minute is, in our view, not accurate, as both orders were addressed and refunded promptly on the same day they were placed.
As a small business, we do not wish to disappoint our customers or turn down business. However, it is our company’s protocol to cancel any orders flagged for potential fraud in order to protect both our customers and ourselves.
While we respect that she chose to share her experience, we don’t believe it is fair to make accusations such as last-minute cancellations, especially when we acted promptly and in good faith. We have always aimed to ensure a pleasant and secure shopping experience for all of our customers.
Sincerely,
Downtown Florist Team.
Fantastic experience: I was late and in a hurry, very close to closing on a Sunday. Downtown Vancouver Florist on Davie was amazing! The most gorgeous bouquet and it smells so amazing... I just could not stop putting my nose into it. The service was very welcoming, very near to close, and flowers above and beyond. Thank-you!
Hi Candace,
Thank you for choosing us for your floral needs! We are always happy to help, you were such a gem and we hope to see you soon!
Downtown Florist Team
Fantastic experience: Great customer service. I spoke directly to the floral designer, Anne, for what I wanted from Edmonton to delivery in Vancouver. She listened carefully and confirmed my needs and then did a wonderful job and the recipient just loved it! Thank you so much and I recommend this florist to anyone.
Hi Bobbi,
Thank you for trusting us for your order when you reside in another province! We always try our best to ensure prompt delivery and service so you can send your best wishes to those you care about regardless of where you are :)
Downtown Florist Team
Fantastic experience: friendly service, great hours, and they always have an impressive array of plants and flowers—especially compared to other stores downtown!
Hi Harman,
Thank you for the review! We pride ourselves on both our fresh cut flower selection and our plants, our stock is updated a few times a week!
Hope to see you again soon!
Downtown Florist Team
Negative experience: Honestly this was my go to place to get flowers for every occasion, but over the last couple times I have visited they’re customer service has really not been what I’ve expected. It sucks because they were my go to shop and now I have to find another one in downtown.
Hi Omar,
It is very unfortunate that you will be looking for a new florist after your continued patronage with us. In terms of service we have always tried our best to make sure our customers are happy with their purchase.
The difference between this time and the last few purchases you had with us is that you used to buy pre-made bouquets where we waive the arrangement fee. In this case, the flowers you chose for arranging were a very small bundle (around $10 worth), but arranging still involves the same level of care, labour, and design expertise as larger orders. We are very transparent about the additional charge for arranging bulk flowers into custom bouquets as we have a sign right by our cashier stating this.
We hope to see you again,
Downtown Florist
Negative experience: Very rude staff, used to come often, had the worst experience today. Won't be coming back. I was treated like shit and interrupted multiple times. My advice for people reading this is that there are enough flower shops in downtown that you don't need to deal with them. And to the store you guys just missed out on a $200+ sale. And I won't shop with this store anymore.
Hi Rodrigo,
We're sorry to hear you felt this way. We always aim to be respectful and helpful with every customer, it's disappointing to read a review like this as it doesn't reflect how we treat people day-to-day.
In this situation, we had saw you were taking multiple photos throughout our store and had asked multiple times to see if you needed assistance as we thought you may not know what you wished to purchase. Nonetheless we apologize for your negative experience and hope to see you again.
Best Regards,
Downtown Florist
Fantastic experience: Absolutely stunning flowers sent out today! So please with the results! Highly recommend if your looking for a beautiful bouquet of flowers Thank you
Hi Mary,
We are so happy you loved these flowers! The colors are absolutely stunning!!
Best Regards,
Downtown Florist
Fantastic experience: My go-to flower shop! The two sisters who run it clearly love what they do — you can see it in how beautiful and thoughtful every arrangement is. They make the flowers look stunning every time. On top of that, they’re super friendly and always a joy to chat with. Whether it’s a gift or something for myself, I always leave with something lovely. ✨
Hi Hannah,
What a sweet little note you left for us, so kind of you! We always love chatting with you as well, see you soon~
Best Regards,
Downtown Florist
Fantastic experience: Super helpful. My request is from the UK. These guys have bent over backwards making calls on my behalf in order to get a birthday bouquet to my partner in hospital. Customer service at the highest level. If they do this for a stranger in another country, they must be fantastic for locals
Thank you for your kind words, Glenn. We really appreciate your response and are grateful that you trusted our flower shop. We hope your partner has a smooth recovery.
We hope you choose us again!
Downtown Florist
Fantastic experience: They were so kind and helpful! I’d give an extra star if I could. Coming back for sure!
Thank you for your sweet words, Cecilia! We love your choice of flowers! Thank you for visiting our flower shop.
We hope to see you again soon!
Downtown Florist
Fantastic experience: Downtown Florist has been our go-to for both special occasions and weekly floral arrangements—and they’ve never missed a beat. For our wedding, they created stunning custom flower arrangements for not just the ceremony, but also for our wedding party on a separate occasion. Both sets were beautifully tailored, fresh, and absolutely elevated the look and feel of our events. Their flowers are always top-grade—vibrant, long-lasting, and clearly sourced with care. The arrangements are consistently elegant and artistic, whether it's for a big celebration or just a regular week at the office. If you’re looking for florals that impress and a team that genuinely cares about quality and service, Downtown Florist is the one to call. Highly recommended!
Thank you for your thoughtful review, Jeremy. We are honoured that you trusted us with the flowers on your special day. Congratulations on your marriage!
We hope to see you again soon!
Downtown Florist
Fantastic experience: Downtown Florist constantly provides high quality, beautiful, blooming flowers. Their selection is unmatched downtown and they even have a variety of unique tropical flowers which can be added to your custom bouquet. The team is thoughtful, kind and skilled at flower arrangements. Always looking forwards to my next visit!
Thank you for your kind feedback, Travon. We always try our best to expand our selection to include unique flowers. We are so glad that you were able to find what you wanted!
We hope to see you again soon!
Downtown Florist
Fantastic experience: Purchased a GORGEOUS bouquet arrangement of peonies and lillies here. Great price and quality! Most other flower shops sell bouquets that are past bloom and will only last a couple days… but the bouquet I got from Downtown Florists will definitely last long! Anne is super nice, kind and helpful. Will definitely go back!
Thank you for your lovely words, K. We are delighted that you enjoy our selection. We are picky with the flowers that come in as we only want the best for our customers!
We hope to see you again soon!
Downtown Florist
Fantastic experience: Needed a last-minute beautiful arrangement to be delivered that day. The process was very easy and fast! I gave them my budget and they created a beautiful bouquet. Highly recommended and trusted flowers were beautiful!!
Thank you for your gorgeous photo, Candy! We are so happy that you came to us for this floral request.
We hope to see you again soon!
Downtown Florist
Fantastic experience: I was in a pinch and needed a bouquet for a graduation, all within a set budget. I gave a few loose ideas over the phone, and Ann put together the most beautiful arrangement. Their pre-made bouquets are also lovely, and the staff couldn’t be more friendly and accommodating. I’ll be returning for arrangements for future occasions!
Thank you for your warm words, Steffany! We always try to work within the budget of our customers, so we are very glad that you trusted us with your bouquet.
We hope to see you again soon!
Downtown Florist
Fantastic experience: Beautiful flowers, and reasonable price
Thank you for taking the time to leave a review, Min. We are happy you enjoy your flowers!
We hope to see you again soon!
Downtown Florist
Fantastic experience: The staff was super friendly and attentive, making my day really special. The flowers were gorgeous and arranged beautifully—definitely brightened up my home. I’ll be coming back for sure!
Thank you for your kind thoughts, Angelica! We are delighted that you enjoy your flowers.
We hope to see you again soon!
Downtown Florist
Fantastic experience: I often receive custom bouquet from Downtown Florist as a gift and the arrangements are absolutely stunning! The flowers are incredibly fresh and I'm always amazed by the colors
Thank you for your lovely feedback, Camelia. We are overjoyed that you appreciate our flowers!
We are happy that your loved ones choose our flowers!
Downtown Florist
Fantastic experience: I ordered a bouquet for Mother’s day and Ann was helping me with the best looking flower arrangement. Her service was amazing and I can definitely see how she put a lot of effort in arranging them. Would totally come back again for any occasions
Thank you for your kind words, Cindy! You chose such a lovely bouquet and we are so happy that you enjoyed it!
We hope to see you again soon.
Downtown Florist
Fantastic experience: Excellent experience here! Huge selection of fresh flowers and friendly service—definitely one of the best florists in downtown.
Hello Yen! Thank you for your kind words, looking forward to seeing you soon! :)
Fantastic experience: Amazing experience and beautiful flowers! Highly recommend!
Hi Niraaj, thank you for your kind words we truly appreciate you trusting us for your floral needs and for your kind review :)
Fantastic experience: I wanted a special arrangement sent on the same day to a very special colleague. It was delivered promptly and she was absolutely thrilled!!! This has to be one of the nicest arrangements I've ever purchased and my colleague said it was the best she'd ever received. The staff were very responsive and professional. Downtown Florists, you're now my go-to place. Thank you!
Hi Bob, thank you for trusting us for such a special event! We look forward to seeing you soon!!!
Fantastic experience: Downtown Florist is hands down the best florist in town! Their flowers are always fresh, vibrant, and of the highest quality. Every arrangement they create is simply stunning—full of creativity, elegance, and attention to detail. Whether you need something classic, modern, or completely unique, they always deliver perfection. Beyond their incredible floral designs, the team at Downtown Florist is super friendly, attentive, and truly passionate about what they do. They take the time to understand exactly what you’re looking for and go above and beyond to make sure every bouquet or arrangement is just right. Their customer service is exceptional, and you can feel the love they put into their work. If you’re looking for breathtaking flowers and a top-notch experience, Downtown Florist is the place to go! Highly recommend!
Hi Magdalena,
You are too kind to write such a warm and sweet review like this for us. We are so grateful you took the time to write about us like this. Looking forward to seeing you soon!
Downtown Florist
Fantastic experience: I live in Ontario and wanted to send flowers in Vancouver. I Googled florist in Vancouver and several names came up. The website for Downtown Florist was very well detailed, user friendly and had a wide range to choose from to order online. I decided to call them being I had questions regarding different flowers and plants. The service was excellent and Anne took the time to answer my questions. I was very impressed and will definitely order again and strongly recommend this flower shop. Thanks again for your help, it was greatly appreciated. Lise R.
Hi Lise,
Thank you for trusting us from across the country! We are so happy that you had a wonderful experience and hope to serve your floral needs in the future! :)
Downtown Florist Team
Fantastic experience: Beautiful arrangements and beautiful wrapping done. I needed a quick grab and go!
Hi Michelle!
What a lovely photo! Thank you for stopping by for your quick floral needs, looking forward to seeing you soon. :)
Downtown Florist Team
Fantastic experience: Great service! Even though we are in Brazil we were able to send flowers, thanks to the store's service! We loved it! I will soon visit in person
Hi Iasmin,
We are so happy that we could be of assistance to you from across the globe! Looking forward to seeing you in person and showing you our flower selection :)
Downtown Florist Team
Fantastic experience: I live in Alberta and ordered flowers to be delivered in Vancouver. The staff were fantastic and helped me determine what flowers to order and they put together a beautiful bouquet. The delivery was done on time and the process was easy. I will definitely order from them again!
Hi Andrew,
Thank you for trusting us for your floral needs! It's always a pleasure serving customers from outside our province. Looking forward to serving you again in the future!
Downtown Florist Team
Fantastic experience: My favourite flower shop in town. They usually have the best quality and price range. Em - the florist in the shop is super friendly and nice.
Hi Marianna,
Always wonderful seeing you! We are so happy we have regulars such as yourself that think so highly of us. See you soon!
Downtown Florist Team
Fantastic experience: Big smiles all round. 100% happy. The flowers were exactly as shown on the website and the service exceptional. Very happy recipient and senders.
Hi Margaret,
What a sweet review! Thank you for trusting us and looking forward to serving you again!
Downtown Florist Team
Fantastic experience: Our daughter lives half a country away from us now in lovely Vancouver. Yesterday was her birthday, so we arranged with Downtown Florist to have flowers delivered to her at her place of work as a surprise. She absolutely loved the arrangement she received and sent us a photo of it. Frankly the arrangement outshone the picture of it on the website. Thank you to the Downtown Florist team for helping us to make our daughter's birthday memorable.
Hi Zenin,
We are so happy your daughter enjoyed her flowers! Thank you for trusting us for making such a lovely gift. Hope to hear from you soon!
Downtown Florist
Fantastic experience: Beautiful flowers, efficient ordering over the phone and they sent a picture of the bouquet before they delivered the flowers. Thank you so much. Very impressed♥️
Hi Linsay,
Thank you for the kind review! Hope to hear from you soon!
-Downtown Florist
Fantastic experience: Dear Downtown Florist, I am writing to express my sincere gratitude for the beautiful floral arrangement that was created for my family during our recent difficult time. The arrangement was absolutely stunning and brought a sense of comfort and peace to us all. I especially want to commend Wan for her amazing work. Her talent and artistry are truly remarkable, and I am so very happy with the floral arrangement. Additionally, I'd like to thank Sean for his prompt and courteous delivery. Thank you all from the bottom of my heart. Sincerely, Deanna
Hi Deanna,
Thank you for trusting us for such an important arrangement, your kind words mean the world to us. We hope you and your families are finding peace and comfort during this time.
-Downtown Florist
Fantastic experience: An excellent floral shop with high quality flowers, great value, and friendly service; run by a lovely pair of sisters. I have been coming here for years and I have always been impressed. Highly recommend this shop.
Hi Justin,
thank you for your incredible support ,your words truly mean the word to us we are grateful for your trust and cant wait to welcome you back.
Fantastic experience: I recently ordered the Deluxe Botanical Beauty Bouquet from Downtown Florist and I couldn't be happier! The flowers were absolutely stunning, and the arrangement was even more beautiful in person than in the pictures. What truly made the experience exceptional was the friendly and helpful staff. Their customer service was top-notch, and they made the whole process easy and enjoyable. Highly recommend Downtown Florist for their beautiful flowers and excellent service!
Hi Farzin,
Thank you for your kind words, it was so sweet of you to leave such a lovely review. Our staff were delighted to hear about your positive experience with us! We hope to see you again soon!
Downtown Florist
Fantastic experience: This is by far my favorite florist! The two ladies here are the nicest, hardest working and most diligent people you'll meet. I've bought everything from flowers to indoor and outdoor plants. I was so happy to the point of being emotional in the care and detail they put in the last custom request I made for a special occasion that turned out beautifully. They by far have an amazing selection of flowers and have every possible classic or unique arrangement you'd want. I'm never disappointed in the presentation of their arrangements. They even bring in some fun and unique seasonal stuff that's hard to find like blossoms for the new year. Totally a florist where you can find everything, with amazing customer service!
Hi JT,
Thank you for your thoughtful review! We are overjoyed that you think so greatly of us and our arrangements. We are always trying to expand our selection for our customers such as yourself. Looking forward to see you soon!
Downtown Florist
Fantastic experience: I ordered a special arrangement based on the artwork of spring flowers, and they put together a beautiful bouquet using flowers available in winter. No hassle, easy to work with staff that offered wonderful suggestions.
Hi Alex,
Thank you for your review, we are so happy you trusted us for such a lovely arrangement. We hope to see you soon!
Downtown Florist
Fantastic experience: Absolutely the most beautiful florist bouquets I've seen with reasonable prices Been buying flowers for 45 years so I know:) Seriously. Check this shop out
Hi Serge,
Thank you for the kind words we are looking forward to seeing you soon! As always, thank you for trusting us with your floral needs!
Downtown Florist
Fantastic experience: Amazing florists! They did a great job making sure every single detail was right and paid attention to how I wanted the bouquet to look like and made it exactly like that. Plus, their their around time was super quick!
Hi Sal,
We are delighted that our flowers were to your satisfaction. Thank you for your kind words, we are looking forward to seeing you soon!
Downtown Florist
Fantastic experience: I’m been to downtown florist to buy a bouquet of flowers. Lady at the shop super nice and help me to arrange the most spectacular arrangement for my daughter thank you so much downtown florist that you make my daughter so impressed and very happy. And not only flowers they have so much different tropical plants and cactus, beautiful orchid plants. This shop I’m highly recommended they have everything you need in one stop. For sure I’m going back to downtown florist
Hi Chi,
Happy New Year! Thank you for your kind words, we look forward to seeing you this year! :)
Best Regards,
Downtown Florist Team
Fantastic experience: I cannot recommend Downtown Florist enough! They created the most stunning bouquet for my wedding, and it truly exceeded all of my expectations. The attention to detail, the vibrant, fragrance, fresh blooms, and the perfect arrangement made it a centerpiece of my special day. The bouquet was not only gorgeous but also thoughtfully put together to last through the entire day. Thank you for making my wedding day even more beautiful!
Hi Rebecca,
What gorgeous photos you took! Thank you for trusting us for such an important event, we are so happy you enjoyed your arrangements. Congratulations and we hope to see you soon :)
Best Regards,
Downtown Florist Team
Fantastic experience: Always fresh and beautiful flowers! We've been selecting flowers from there for over 20 years. Thanks for making the neighbourhood so vibrant with the colours in front of your shop =).
Hi Pharmasave,
Thank you for being such a loyal customer over the years, we are always happy to hear from you! Looking forward to working with you soon :)
Best Regards,
Downtown Florist Team
Fantastic experience: This is THE place in Vancouver to always get the best! Every single time it is a hit. The ladies always take the time to listen to what you want and then - they deliver - exactly what you wanted. You will never go wrong shopping here.
Hi Elaine,
Happy New Year! We are so happy that you think so kindly of us, It is always a pleasure when you come in. Looking forward to seeing you this year. :)
Best Regards,
Downtown Florist Team
Fantastic experience: These guys did the most amazing and beautiful arrangement for me to send to my wife and delivery was super speedy as well! Could not be more happy with the services here! Thank you so much, Sean!
Hi Thomas,
Happy New Year! We are so happy your wife enjoyed her flowers and that you thought so highly of our floral services.
Looking forward to seeing you in 2025!
Best Regards,
Downtown Florist Team
Fantastic experience: I received this absolutely stunning bouquet this afternoon: real black roses! Not just deep violet roses, but black and also black with a red center. Stylish and elegant and in the most beautiful arrangement!
Hi Karen,
What lovely photos you took, thank you for your kind words. We truly appreciate you taking the time to write such a nice review. Hope to see you soon!
Best Regards,
Downtown Florist Team
Negative experience: Rude!!! I was going to buy flowers for my son and brother in-law who had Kidney Transplant today. I decided to walk around the area to have some fresh air, and stumbled to this flower shop, I did not have a vase so I took my phone from my pocket to ask my niece if she can bring me vases. The lady yelled “NO PICTURES! NO PICTURES”! The glare she gave me! The customers can hear her, I FELT so embarassed and humiliated. BEFORE you yell at your customer DO NOT ASSUME that people are taking pictures! Yes I agree your flowers are beautiful but no one is allowed to be treated that way. Instead of me bringing flowers to brighten their day, I walk away with a heavy heart!!! People are going through so much, instead of you coming closer and talking to me, you decided to YELL instead! SHAME ON YOU!
Fantastic experience: This flower shop has a range of flowers available for great prices. There are many small sets of flowers (<$20) for a small gifts. I have been here twice and plan on coming back.
Hi Jason,
Thank you for your review! Your kind words mean the world to us!!
Best Regards,
Downtown Florist Team
Fantastic experience: I have been the lucky recipient of two beautiful deliveries from Downtown Florist and have been very impressed both times with how fresh the flowers are and the creative and tasteful way the arrangements have arrived. I would highly recommend this wonderful, family run business.
Hi Lisa,
We are so happy you enjoyed your flowers, thank you for supporting our family business!
Best Regards,
Downtown Florist Team
Fantastic experience: This flower shop not only provides stunning floral arrangements but also creates a delightful shopping experience that keeps customers coming back time after time.
Hi Freshte,
You have such lovely taste in flowers, looking forward to seeing you soon!
Best Regards,
Downtown Florist Team
Fantastic experience: Started a new job and my best friend sent me flowers from this shop Wow!!! The most beautiful bunch I've ever received!!! Thank you. I will purchase again
Thank you for the kind feedback, Theresa.
Congrats on your new job! We wish you the best in your endeavours and are rooting for your success.
We hope to see you again soon!
Downtown Florist
Fantastic experience: It was my first time buying a flower arrangement and they were so helpful with the suggestions and the different options. Really love what I got and I’d go there again!
Thank you for the warm words, Rahul.
We are always working to expand our selection to meet every taste, and we are overjoyed to hear that you found what you were looking for.
We hope to see you again soon!
Downtown Florist
Fantastic experience: I don't live in Canada. I decided to bet on the store and ordered a delivery of flowers and chocolate. !!The delivery arrived on time, the flower arrangement is stunning Strongly recommends
Thank you for the amazing feedback!
We are so glad you put your trust in our flower shop and enjoyed the arrangement.
We hope you choose our store again!
Downtown Florist
Fantastic experience: While I’m town shooting a film I needed an arrangement that would make a statement for a dear friends’ birthday. I googled the nearest place to where I was staying, looked at photos from their gallery and made the call to Downtown Florist as soon as they opened the next day. THANK GOD, NOT ONLY IS DOWNTOWN FLORIST OPEN 7 DAYS, but Ann! Sweet Ann, the woman who answered the phone, was so patient & enthusiastic about her custom design over the phone that I knew that I contacted the right place! Ann was so thorough with the questions about the person I was purchasing for, and gave suggestions on how to make it even more memorable and impressive! I called at Downtown Florist at 10am as soon as they opened, and Ann had my premium beautiful + massive bouquet ready an hour later! She followed up with a text message photo of the final creation …. which was great, but i immediately realized that it’s really hard to capture the beauty and impact of what I experienced when I saw and smelled this arrangement firsthand. My friend said that this was the most beautiful arrangement that she’s ever seen/recieved and immediately started to tear up, before bursting out in full on tears. “This has to be what I see Oprah give people”, “I’ve never had someone give me anything like this”, were her exact words! Thank you Ann and to all of the people at Downtown Florist who had a hand in delivering this incredible work of he(ART)
We have no words for how meaningful your review is.
We are eternally grateful for you to take the time to write such thoughtful feedback. We let Ann know of this review and she said that it made her day. It has also left a big impact on all of us at Downtown Florist. It is encouraging feedback like this that makes all our efforts worth it.
We are delighted to hear your friend also enjoyed our flowers. We hope to see you again soon!
Downtown Florist
Fantastic experience: This is definitely the right place to get a bouquet for any special occasions. You could either pick one from the prearranged ones or DIY your own. The florist has a very good taste and arranged all my favourite flowers elegantly into a fantastic bouquet.
Thank you for the lovely words, Ursula.
We love to make prearranged flowers with all the freshest in-season items! Thank you very much for your warm feedback.
We hope to see you again soon!
Downtown Florist
Fantastic experience: Custom ordered a bouquet for a elderly’s birthday. Not only the bouquet was beautiful, flowers used were full with happy and auspicious meanings. I couldn’t be happier. They are wonderful professionals.
Thank you for the kind words, Mary.
We love using the language of flowers to help our clients best express their feelings! Thank you for trusting us.
We hope to see you again soon.
Downtown Florist
Fantastic experience: Downtown Florist put together a terrific Mother's Day creation just in time. Their service was terrific: they diligently ensured someone would be home to receive our display. It looks fantastic and was very reasonably priced. Mum was overjoyed. The kids were relieved. Dad was happy that household harmony prevailed. Thanks, Downtown Florist!
We appreciate your feedback, Mark.
Your kind words are incredibly encouraging, and we love hearing your reaction from your family! Thank you so much for taking the time to write such a meaningful review.
We hope to see you again soon.
Downtown Florist
Fantastic experience: Yesterday the staff at Downtown Florist called me late in the afternoon to say they had a flower delivery for me (my birthday). I was not home. When asked what time you closed they said 6 yet I was not going to be home until around 6:30…The staff person who called me and your driver went out of your way to make the delivery to me. The driver called and I was on way home and he waited 10 mins for me. Unbelievable customer service. Please let your driver know how much I appreciated it and that I am enjoying the beautiful flowers.
Thank you for the warm feedback, Cynnia!
We are delighted to hear that your birthday flowers made it to you on time. We wish you a happy belated birthday!
We hope to see you again soon.
Downtown Florist
Fantastic experience: I really like buying flowers at this shop because the prices are very reasonable. There are many special flowers I have never seen. All staff are always happy to serve me. Every two weeks I often come here to buy flowers, the flowers at this shop are very fresh and beautiful …
Thank you for the great feedback, Beyonca.
We love to always expand our flower variety so that our customers can explore new items! We are always delighted to see you!
We hope to see you again soon.
Downtown Florist
Fantastic experience: I have bought beautiful flower for a photo-shoot. The flowers were as beautiful as my model! Highly recommend this place for unique selection of fresh cut flowers.
Thank you for the kind review, Ania.
We are honoured to hear that you chose our flowers for a photoshoot! We hope your photoshoot went well!
We hope to see you again soon.
Downtown Florist
Fantastic experience: Staff are friendly. All flowers are nice and fresh. Highly recommended…
Thank you for the kind review, Rosemarie.
We are happy that you enjoyed both our flowers and our service!
We hope to see you again soon.
Downtown Florist
Fantastic experience: Downtown Florist were very kind and after describing the occasion, they sent a very lovely arrangement. We were all very pleased. Thank you Downtown Florist.
Thank you for the kind feedback, Roy.
We appreciate your trust in our florists, and we're thrilled to hear you liked the arrangement!
We hope to see you again soon.
Downtown Florist
Negative experience: The bunch from outside was 12.99. The ones from inside were 15.99 because they were not outside. It sounds a joke, but it’s what i’ve been said. I even said that, and the lady inside laughed at me. I was thinking out loud when paying the 12.99, repeating myself “this is a joke, it can’t be”. The lady said I also had the option to not buy it and just leave the store. Sad true for me, but i needed the flowers. I should’ve stayed loyal to my neighborhood flower shop. 2 starts because they have a lot of options, but bad customer service.
Hello Rodrigo,
To clarify how you said we gave bad service, before your purchase our staff walked and explained all sunflower options to you from fresh cut to bouquet options. We explained to you that the difference between the $15.99 and $12.99 bunch of sunflowers was due to the freshness of the product. You wanted the special deal sunflowers pricing for the higher quality product. We explained all of these options to you, to which you replied to us "this is a joke".
In the end, you raised your voice at our staff in front of other customers repeating "this is a joke", after you purchased the sunflowers we knew you were not happy so we told you if you are not happy with the flowers we could give you a refund as you do not have to buy flowers from this store. We never once asked for you to leave the store, regardless of what happened, customer satisfaction is always our priority, and we apologize for your negative experience.
Best Regards,
Downtown Florist Team
Fantastic experience: I'm really happy with my order and the service I received. I placed my order online but called afterwards to triple-check that what I chose was correct. The person I spoke with was very kind and patient helping me. The bouquet has been delivered and it looks so lush and fresh- the colours are beautiful. Thank you so much!
Thank you for the kind review, Christina!
We are so happy that the flowers turned out as you expected! Thank you for trusting us and choosing our store for your arrangement.
We hope to see you again soon!
Downtown Florist
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