Celsia Florist Vancouver

Celsia Florist Vancouver
1930 Arbutus St
V6J 3X7, Vancouver
+1604-731-3314

Opening hours

  • sunday: 10h-17h
  • monday: 9h-17:30
  • tuesday: 9h-17:30
  • wednesday: 9h-17:30
  • thursday: 9h-17:30
  • friday: 9h-17:30
  • saturday: 9h-17:30

Welcome to Celsia Florist Vancouver, a charming floral boutique where your floral dreams come to life! Specializing in custom designs and unique gift offerings, our studio is the perfect destination whether you're celebrating a special occasion or simply want to brighten someone's day. Our extensive range features everything from stunning bouquets starting at $60 to elegant centerpieces that can transform any setting.

At Celsia, we pride ourselves on quality and creativity. Explore our dried florals collection or indulge in our specially curated gift boxes, designed for every sentiment and moment. We also offer seasonal-arrangement workshops where you can learn to create your own floral masterpieces.

Our commitment goes beyond just beautiful flowers; we offer same-day delivery in most areas of Vancouver, ensuring that your chosen arrangements arrive fresh and timely. Visit us at our retail store or browse online for a delightful selection that captures the essence of every occasion.

Our comment from Flowerspedia about Celsia Florist Vancouver:

Celsia Florist, located in Vancouver, is known for their stunning and diverse floral arrangements. Customers frequently praise the shop for its exceptional customer service, with many noting the kindness and attentiveness of the staff. The team consistently offers beautiful, fresh arrangements that leave a lasting impression. Whether for weddings, special occasions, or just because, Celsia is the go-to florist for many locals and visitors alike.

Highlights of Celsia Florist include:

  • Beautiful floral designs crafted with care and creativity.
  • Timely delivery that exceeds customer expectations.
  • A seamless online ordering process that makes buying flowers easy and convenient.
  • Warm and responsive customer service that genuinely cares for their clients.

With numerous positive reviews reflecting a strong commitment to quality and satisfaction, Celsia Florist is undoubtedly a favorite in Vancouver.

Celsia Florist Vancouver: Reviews

4.6/5 (199 Reviews)
Soroor Moeini Published on Google 3 months ago

Positive experience: According to Google, the shop was supposed to be open until 5:30 PM,on February 16th, but when I arrived, it was closed. It was disappointing to make the trip and find it shut. Please make sure the opening hours are updated online.

Celsia Florist Vancouver
Celsia Florist Vancouver

Dear Soroor,

Thank you so much for bringing this to our attention, and we are very sorry for any inconvenience caused.

It looks like our hours on our Google profile were updated, but our web site still showed our old 530pm closing hours for Sunday. We really appreciate you making the trip to see us and are truly sorry to have disappointed you this time.

We would love to offer you something for helping point this out to us. If you could kindly reach out to us at [email protected] we would love to offer something to make things right. Thank you!

Best Regards,
~ The Celsia Floral Team

Miriam Ismail Published on Google 3 months ago

Fantastic experience: Can’t speak highly enough about this place!!! I live out of province and am always looking for a reliable shop to send my best friend flowers on special occasions. I ordered flowers from Celsia this time and the arrangement was beautiful. The team are so kind and talented, this will definitely be my go to floral shop in Vancouver :)

duong luong Published on Google 3 months ago

Fantastic experience: Absolutely loved this flower shop! The arrangements were fresh, beautiful, and clearly made with care. The staff was super friendly and helped me pick the perfect bouquet, even on short notice. Prices were fair, and everything looked even better than expected. I’ll definitely be coming back and recommending this place to others

Bijan Mirabi Published on Google 3 months ago

Fantastic experience: Beautiful arrangements and great service! My fiancé has loved every bouquet I've ever bought from here. Will definitely be coming back :)

Peter Truong Published on Google 3 months ago

Positive experience: Recently ordered a bouquet of flowers here for my mum's birthday. I don't live in Vancouver anymore so I wasn't sure which florist to go with, but I had heard some good things here from the internet. I got the $90 uplifting (warm tones) bouquet for my mum, it came out to around $120 with delivery. My mum was happy for the most part which was important! But a couple things... Similar to some of the other comments, my mom got the flowers quite late. I think they arrived at 7pm in the pitch black. I understand there's a disclaimer on the website that most deliveries would happen before 6pm and rarely at 7pm, I just receiving flowers at that hour kind of dampens the vibe a bit. For a $120, the bouquet barely lasted a couple days. Most of it has wilted/gone off. My dad had mentioned that they had received the flowers, they weren't super fresh. Maybe the experience is different if shop in stores vs deliveries. Im happy that I was able to deliver flowers to my mum on her birthday but I'm not sure if I'll be a returning customer at this price point and quality.

Celsia Florist Vancouver
Celsia Florist Vancouver

Dear Peter,

Thank you for taking the time to share your feedback. We sincerely apologize for the issues that you encountered. We did note that you requested a later delivery. But yours did arrive quite late, so will be speaking with the courier company about the lateness of your delivery.

With regards to the flowers, we do use some more unique and delicate flowers, so the flowers will die at varying degrees, but it should last longer than a couple of days. We receive fresh flowers at varying points of the week, to ensure freshness. If the flowers don't last as long as expected, we are always happy to replace it.

If you can kindly reach out to us directly, we'd love the opportunity to make things right.

Thank you so much for your understanding!

Best Regards,
~ The Celsia Floral Team

Simona Published on Google 4 months ago

Fantastic experience: This is our to-go-to Florist if we'd like to be sure that the flowers will be gorgeous! I'm updating my review as I've used their services on multiple occasions and they never fail to impress us! Fantastic, classy bouquet with a handwritten card! Delivered on time, all very reasonably priced. All ordered online without a glitch. Customer services is kind, responsive, and fast! Highly recommend this store!

Anne McMillan Published on Google 4 months ago

Fantastic experience: Absolutely beautiful. The bouquet you delivered to my daughter yesterday was stunning. It blended nature’s beauty with your artistry and the result was more than I could have hoped for. She was so happy! She chose to put the arrangement in a cut glass vase she inherited from her grandma, who she loved dearly. It was a very special bouquet indeed. Thank you for your kind, efficient professionalism, your design talent, and your care as we celebrated my daughter’s 40th trip around the sun.

Mina Published on Google 4 months ago

Negative experience: For the price, very thin bouquets with mostly twigs/leaves than flowers. I got a bouquet, paid over $60, and when you put it in the vase, you notice it's mostly branches that look like hay.

Celsia Florist Vancouver
Celsia Florist Vancouver

Dear Mina,

Thank you for taking the time to offer your feedback. We are disappointed to hear that you did not like your bouquet. We would love to find out more about the bouquet you purchased, so that we can figure out what went wrong.

We don't normally sell thin bouquets or hay. We typically design according to the products and photos on our web site. Of course due to seasonal availability, we do need to gracefully substitute flowers. But we do our very best to make everything look good!

We do have a dried collection, and offer dried bouquets. They are priced a little differently than our fresh products, as these products are preserved and last a very long time compared to our fresh product.

So we're not sure if you're referring to our dried bouquets? But, you would need to explicitly choose to purchase that type of bouquet, maybe there was a mix up?

Our Team takes great pride in every bouquet and arrangement that they make, but from time to time mistakes may happen. Unfortunately, we are having trouble tracking down a recent order under your name, so we don't have any other way to reach you. If you can, please reach out to us via email ([email protected]), so we can understand what happened, and have the opportunity to make things right. Thank you.

Warmest Regards,
The Celsia Floral Team

Rabia Aftab Published on Google 5 months ago

Negative experience: Terrible timing! Ordered flowers for sister’s birthday, they did not deliver until after 5pm that day. I was out of the country and super disappointed that it wasn’t delivered during the day, not sure what same day delivery means for them! I had ordered in advance as well. Will never order again

Celsia Florist Vancouver
Celsia Florist Vancouver

Dear Rabia,

Thank you for taking the time to offer your feedback. We are truly disappointed that your delivery didn't get to your sister earlier in the day.

We do ask that senders note any special delivery requests on their order notes, and our delivery service would do their very best to accommodate. Some Customers don't want their orders early in the day, and prefer later in the day. So it is best to leave notes, so these things can be communicated.

But as our delivery disclaimers state, same day orders can be delivered up to 6pm and sometimes 7pm in rare cases. Our delivery service tries their very best to deliver everything before 5pm. We look out for businesses and offices and coordinate for earlier, if necessary.

If you communicate with us or share important details like this, we always will do our best to perform for you!

Unfortunately, we don't have a record of our purchase or delivery under this name, so if you kindly reach out directly ([email protected]), we would love to find a way to make it up to you!

Warmest regards,
The Celsia Floral Team

Alexandra Wolfe Published on Google 6 months ago

Fantastic experience: My husband has been ordering flowers from Celsia for quite a few years now, including for florals for our engagement, and we were recently lucky enough to have them provide the florals for our wedding. Every time we have ordered from them, the arrangements have been beautiful and long lasting. And now, going through the design process with them, their team was so friendly and professional, that this part of the wedding planning was never a chore. I did not have any specific arrangements in mind when I came to them, but their creativity and thoughtfulness shone through in the designs they produced. Natalie and the rest of the team did an amazing job and I will definitely continue to order from them in the future!

Kim Silvestri Published on Google 7 months ago

Fantastic experience: Wanted to send condolence some flowers to my sister in Vancouver and found Celsia online. My oh my the arrangement that was put together was absolutely stunning and was able to bring some joy to my sister in a moment of great sadness. Highly recommend!

Jennifer Kennedy Published on Google 8 months ago

Fantastic experience: The most beautiful floral arrangements! The online system makes ordering super easy. The team at Celsia Florist are so talented and skilled. My favourite florist in Vancouver!

Lisa Marie Published on Google 9 months ago

Fantastic experience: I have been the fortunate recipient of bouquets and plants from Celsia for several years now. And I have had the opportunity to send some of my own. Every product they deliver is superlative and their customer service is exceptional. I could not be happier both as a recipient and as a sender.

Maddi B Published on Google 10 months ago

Fantastic experience: Extremely kind and patient staff who took their time showing us options, discussing color palettes, providing recommendations and feedback on which flowers last and which flower wilt, etc. Overall, just extremely thorough and knowledgable people who care about flowers and care about customers. Exceptional customer service. Would highly recommend to anyone.

Wesley Parker Published on Google 11 months ago

Fantastic experience: Needed a last minute corsage for prom and after a few less than ideal attempts I came in frazzled. I was met with the most calm and helpful woman who got me set up with a beautiful corsage within 30 minutes. Customer for life.

Lola Jean Published on Google 11 months ago

Fantastic experience: It’s rare to come across a business that truly values their customers the way this team does. While my order didn’t turn out as expected at first, the level of care, professionalism, and empathy I received afterward was unmatched. They took my concerns seriously and responded with genuine kindness and respect. I felt heard, understood, and completely taken care of , and that’s something I’ll never forget. Their customer service goes far beyond expectations, and I now have complete confidence and trust in them. Highly recommend to anyone looking for a florist that puts heart into both their work and their relationships.

Celsia Florist Vancouver
Celsia Florist Vancouver

Dear Lola,

Thank you so much for your kind words. We are truly grateful for your understanding and so glad we had the opportunity to make things a little better.

We are really looking forward to the next time we can design something special for you!

Warmest regards,
The Celsia Floral Team

Kelly Su Published on Google 11 months ago

Fantastic experience: I had some initial concerns with my order, but I have to say — the way the team handled the situation completely turned my experience around. Their customer service is truly exceptional. They were warm, responsive, and went above and beyond to make things right. It’s clear that they genuinely care about their clients and stand behind their work. That kind of integrity and kindness is rare, and it meant a lot to me during a really emotional time. I’ll definitely be returning and highly recommend them to anyone looking for a florist who not only creates beautiful arrangements, but also values their customers deeply!

Celsia Florist Vancouver
Celsia Florist Vancouver

Dear Kelly,

Thank you so much for your kind and thoughtful words. We’re truly grateful for your understanding and very much looking forward to designing something special for you again soon!

Warmest regards,
The Celsia Floral Team

Lauren “Lor” Garry Published on Google 11 months ago

Fantastic experience: Celsia Florist did an amazing job for our wedding bouquet/boutonniere. We had a tiny wedding and only needed two floral pieces, so we ordered a la carte through Celsia. I made general suggestions during my order, providing a few photos and suggesting colours, ect. They told me a few weeks ahead of time about the flowers they received that may be a part of the bouquet, but i had no idea what I was going to get. The results were SO beautiful and exceeded my expectations. They really captured the wild, bohemian look that I was looking for. Thank you Celsia Florist!

8321454 Published on Google 1 year ago

Negative experience: please brush up on simple customer service skills they’ll come in handy. today i attempted to call this florist 3 times when they opened. PAINFUL navigating through their greeting system for 10mins. no ONE picked up the phone even though the greeting mention they are trying to get to my call. they encourage customers to email their order. i don’t think so. well folks, i’d rather talk to a human being within a reasonable time but you’re missing the boat on quality customer service which seems to be lacking these days. i received a call back 2 hours later telling me it took long to get back to me because of the volume/long list of voice messages to retrieve. please!! my loss…. i ended up calling another local florist who picked up the phone immediately, she was friendly, knowledgeable, accommodating, and professional.choice flowers is the name of the florist. give them a try

Celsia Florist Vancouver
Celsia Florist Vancouver

Dear 8321454,

Thank you for taking the time to share your feedback. We are truly sorry we missed the opportunity to help you when you called. We do our very best to offer thoughtful, attentive service, but it’s clear we fell short that day, and we sincerely apologize.

We encourage our customers to order online when possible, to help streamline the process, as phone orders often take more time and care. That can sometimes tie up our phone lines longer than we’d like, especially during busy times. We understand how frustrating that can be when you're hoping to speak with someone right away.

We're glad you were able to connect with another local florist who could assist you. If the time ever feels right, we would love the opportunity to create something special for you.

Warmest Regards,
The Celsia Floral Team

Sylvain Plouvier Published on Google 1 year ago

Negative experience: Very underwhelming Mother’s Day bouquet/vase, surprising given the steep cost and overall reviews. Tulips were slightly damaged and had barely bloomed. Did not look fresh or as advertised. Will not be ordering from Celsia again.

Celsia Florist Vancouver
Celsia Florist Vancouver

Dear Sylvain,

Thank you for taking the time to offer your feedback. We are very disappointed to hear about your experience, please accept our sincere apologies. Our Team does their very best to ensure that our product arrives well, but unfortunately many things can happen from our shop to you. Could you kindly reach out to us directly so that we may help make things right?

Thank you so much.

Best Regards,
~ The Celsia Team

Jasmin Guest Published on Google 1 year ago

Fantastic experience: Beautiful bouquet delivered to my grandmother in law's retirement home for Mother's Day. Artful arrangements!

MK MD Published on Google 1 year ago

Fantastic experience: I ended up coming here to have an emergency boutonniere repaired. The boutonniere was originally ordered at another flower shop with questionable practices and customer service. Came here to add colour and change up the boutonniere, and Celsia Florist Vancouver were amazing. It's pretty remarkable what talent, experience and great customer service can do for you when you need flowers in a timely manner and for a special occasion. Would highly recommend!!

Jonathan Kung Published on Google 1 year ago

Fantastic experience: have worked with celsia florist in vancouver for years and they have an incredible team, make beautiful arrangements, and are always attentive and available. thank you celsia team!

Charlotte O'Hara Published on Google 1 year ago

Fantastic experience: Without a doubt my favourite florist in the city! Their bouquets are always beautiful & creative, fairly priced, and the staff is lovely. I also appreciate that they put effort into their storefront with seasonal decorations because it’s just nice to look at when walking by

Jess K Published on Google 1 year ago

Fantastic experience: Ordered sympathy flowers from Celsia this week (the mini orchid). I was really impressed how quickly the order was delivered and how thoughtfully it was done. I used to live in Vancouver and go to this shop- it’s a beautiful place and offers great service. Now that I’m living abroad I was really impressed at how fabulous their virtual ordering and delivery service was. Thank you very much!

Eden Buday Published on Google 1 year ago

Fantastic experience: The bouquet delivered today was received with joy. Fragrant and beautiful and packaged thoughtfully. Many many thanks. Eden Buday

Hannah Ohlson Published on Google 1 year ago

Fantastic experience: Celsia Florist did an absolutely amazing job with the florals for my wedding. From our very first call, I felt like they not only understood what I was looking for, but also helped me hone by (chaotic) initial thought-starters into a wonderful refined vision. They delivered florals that packed a gorgeous punch on a pretty limited budget, and I could not have been happier with the level of skill and design that went into our arrangements.

Thomas Cowan Published on Google 1 year ago

Fantastic experience: Great place, delivered timely in the afternoon when I ordered around 10am. Did the signature roses for an anniversary, and they included Lillie’s that bloomed the next day. Happy girlfriend = happy (future repeat) customer! Thanks guys!

Ray Published on Google 1 year ago

Fantastic experience: Bought from Celsia a few times now. I think they've really ironed out their delivery process. It's extremely smooth now! Nothing new to comment on the flowers, they are always beyond fantastic. I like how they can be reached quickly through e-mails, and are more than happy to work with you to fix any problems. Despite some hiccups over time, I am glad to continue buying from Celsia.

Celsia Florist Vancouver
Celsia Florist Vancouver

Thank you so much, Ray! We truly appreciate your continued trust and support in our services and design. It means the world to us that you gave us the opportunity to address any concerns. We’re incredibly grateful for loyal clients like you who consistently show such generosity and support for our family-owned, local business. Your feedback inspires us to keep striving for excellence!

Kelsey L Published on Google 1 year ago

Fantastic experience: Absolutely loved our wedding florals. I could not stop staring at my bridal bouquet for the days after the wedding, and even when we went on a mini honeymoon I insisted a family member take the bouquet to enjoy it while I was gone. Kay and the team at Celsia were super communicative, open to our feedback and willing to make adjustments and work with us to ensure they were delivering the vision we were aiming for. We received many compliments on the florals from friends and family, many of whom previously worked in flower shops and in the florist industry. Stunning work, thank you!

Bev Taylor Published on Google 1 year ago

Fantastic experience: This store is amazing! Their product is beautiful and love the fact they have a dry flower choice as they last longer. The arrangement was just beautiful, I will be back for sure. Thank you Celsia!

Abel Hecker Published on Google 1 year ago

Fantastic experience: Ordered a Bouquet online. Beginning from an amazing website with really good Bouquet options all the way to delivery, the whole ordering process went really smoothly. The flowers are beautiful and well curated. Thank you so much!

Yannick Wolfe Published on Google 1 year ago

Fantastic experience: I placed an order for some flowers to be delivered and, in all honesty, I wasn't satisfied with the flowers/bouquet that were received. I contacted the team at Celsia and after investigating, we found what happened ( wrong product ordered, probably my mistake ) and they redelivered flowers according to what I originally wanted. Great service, really. Highly recommended.

Annie Published on Google 1 year ago

Fantastic experience: Ordered flowers for delivery online and they turned out beautifully. Great local florist and super responsive!

Allison Wallace Published on Google 1 year ago

Positive experience: We are thrilled not only with Celsia’s stunning flowers but also with the exceptional care and patience demonstrated in their service. The staff went the extra mile to ensure the recipient received her delivery, waiting for quite some time to make it happen. We want to express our gratitude for their dedication, which made a special day even more memorable!!

Lulu Krause Published on Google 1 year ago

Fantastic experience: I read great reviews about Celsia, and am so happy with my experience! I wanted to send my mum flowers for her birthday and the arrangement she received, along with the vase it came in, are elegant and interesting. She loved it!! This will definitely be the Vancouver florist I use in the future.

Kenley Raye Published on Google 1 year ago

Fantastic experience: I love this floral shop SO much ! Beautiful selection & also they have exotic plants like thai constellation monsterra ❤️ Amazing place !

sophie lalonde Published on Google 2 years ago

Fantastic experience: Cannot recommend Celsia Flowers enough! The arrangements are always stunning, delivery options are great too!

Sisi Tsukishima Published on Google 2 years ago

Negative experience: One star review for the bad customer service in store and the flower bouquet was not fresh. I walked into the store I didn’t get acknowledged and welcomed. I looked around by myself and left. I couldn’t understand and thought they don’t accept customers in store. Later, I ordered a bouquet online. The size of it was okay but flowers were not fresh with yellow and brown pedal on the pedals.

Celsia Florist Vancouver
Celsia Florist Vancouver

Dear Sisi,

Thank you for taking the time to leave your feedback, we are very disappointed that we did not leave a better impression. Our Team tries their very best to ensure everyone that has a great experience, and we sincerely apologize that we have let you down this time.

Unfortunately, we cannot locate you in our system, so we cannot reach out to you get more details about your experience. We would love to find out more details so that we can learn and ensure a better experience next time.

Could you kindly reach out to us directly? Please contact us at [email protected].

Thank you so much!

Mary Collyer Published on Google 2 years ago

Fantastic experience: The bouquet Celsia prepared for me for International Women’s Day is absolutely stunning! Beautifully curated and arranged.

Alice H Published on Google 2 years ago

Positive experience: I‘ve bought and haven’t been gifted flowers from here. The flowers are beautiful and unique. I think delivery could be better as sometimes they don’t know what to do when delivering to apartments.

Caleb Kleine Published on Google 2 years ago

Fantastic experience: She did my engagement flowers and they were so beautiful!! Couldn’t have been more happy with them and my fiancée loved them!

Sheriyar Hyderali Published on Google 2 years ago

Fantastic experience: Had to place an order from the US for someone in Canada - the Celsia team were incredibly helpful and responsive through email, and did a wonderful job from start to finish. Highly recommend them for your florist needs.

L P Published on Google 2 years ago

Positive experience: EDIT: The owner reached out to us and provided amazing customer service and rectified the situation. We feel assured that the staff will be more attentive with orders and requests regarding pets in the future. Cat/pet owners be wary. Flower arrangements are nice, but customer service and knowledge of flowers leaves room for improvement. We ordered a bouquet of flowers and specifically requested that the flowers are non-toxic and safe for cats. Upon pickup, we received a bouquet containing LILIES! Which is very common knowledge that they are extremely toxic for cats and can be fatal when ingested! The lilies were replaced after this was pointed out and replaced with other flowers by the florist working at the time. Upon returning home, we became concerned about the other flowers seeing how careless they were initially so we emailed for a list of all the flowers used in the bouquet. A total of three of them came up toxic with a quick google search. We literally had to drive back to talk to them and return the original bouquet and then come back again the next day to pick up the new one. You would think they would at least offer to deliver the new bouquet. That’s a lot of time, effort, and stress for one bouquet which should’ve been done right the first time. Very disappointed with this experience.

Celsia Florist Vancouver
Celsia Florist Vancouver

Dear Linda,

We are very disappointed that this happened to you. Could you kindly reach out to us directly via email ([email protected]). We would love the opportunity to make things right.

Warmest Regards,
~ The Celsia Team

Ellen Smith Published on Google 2 years ago

Fantastic experience: We used the a la carte option for our wedding day and couldn’t be happier. The team were a pleasure to work with from start to finish, helping us get the best value for our money. The flowers were exactly what we had in mind - so many compliments throughout the day, just stunning!

Tiffany Yep Published on Google 2 years ago

Fantastic experience: We're delighted not only with Celsia’s beautiful flowers, but also with the level of care and patience in their service. Their staff went above and beyond to ensure that the recipient of a delivery received her flowers, waiting for a considerable time in the process to make it work. Writing this to express gratitude for the way they did their best and made a special day more special. Thanks, Celsia! P.S. I just love the style of Celsia’s floral designs/arrangements! There’s something special about it. It feels thoughtful, artistic, skilled and elegant, and full of heart. So truly gorgeous.

Juliana Craig Published on Google 2 years ago

Fantastic experience: People at Celsia are so kind and helpful - they made a custom bouquet for me on really short notice. Highly recommend them (thank you to Jasmine especially)

Mikhaila Roy Published on Google 2 years ago

Fantastic experience: The team was very accommodating to remedy an order error on my part. I really appreciate their swift customer service. Thank again to celsia for a beautiful bouquet as a part of the subscription service.

Sophia Laverdiere Published on Google 2 years ago

Fantastic experience: I got my wedding crown and bouquet from Celsia and they absolutely made my creative vision come to life. Thank you so much!

Harpreet Badesha Published on Google 2 years ago

Fantastic experience: Had an amazing experience at Celsia. Walked in last minute and the staff made me a nude pastel bouquet, I had asked for on the spot. Very high quality flowers.

Matthew Kleinsmith Published on Google 2 years ago

Fantastic experience: My wife and I have been impressed by the beauty and novelty each time. Each order has been uniquely good. Have placed three orders and plan to place another when the occasion arises again.

Joshua McFadden Published on Google 2 years ago

Fantastic experience: Ordered on a Friday afternoon after cut off and one of the staff was so kind that they even dropped my flowers off themselves. Moreover, the flowers themselves were beautiful. Amazing service and kind people.

Ben Rajoo Published on Google 2 years ago

Positive experience: On 13 Aug 2023, I walked in to Celsia Floral and was warmly greeted by 3 people working inside; Eriko, Bruno and Madisson/Maddison. Eriko is the owner of the store and was very welcoming, friendly and professional. The store was clean and tidy. I made a relatively small purchase and Eriko dressed it really well and carefully. The presentation looked great! I encourage every needing flowers in the Kitsilano area to stop by the store for a personal visit, located on the north west corner of 4th Avenue at Arbutus Street. Online orders are restricted to larger arrangements and if you phone in, you will most probably be greeted by the voicemail… loss of a star because of this…

Stephanie Dawn Elizabeth Published on Google 2 years ago

Fantastic experience: We had the most GORGEOUS flowers for our elopement thanks to Celsia. Can't recommend them enough.

Cathy Chen Published on Google 2 years ago

Positive experience: For over $400 this bridal bouquet I was expecting amazing quality flowers that at least until night of? But it didn’t on night of after 3 hours out of vase, the snap dragon wilted and some smaller flower stems close to bottom came broken. We also ordered my fam 3 corsages, my moms corsage literally fell from the ribbon onto the road during photos & she ran back thru traffic to get it LOL. Maybe it’s my bad for assuming they are secure ? I don’t know, the design and colours were great. But I do not understand why this is $400.

N H Published on Google 2 years ago

Positive experience: 2nd set of flowers received this week, and whilst i appreciate my friends sent them, and noting I probably sound ungrateful. These flowers are a terrible selection, seem the dregs or left over almost dead, wilting flowers. Sparse and the quantity too, reading through the reviews seems may be better if you order in person. As online delivery isn't the best quality with shabby flowers being received.

Kathryn Easton Published on Google 2 years ago

Fantastic experience: Working with Celsia Florist as a wedding photographer has been an absolute pleasure and a true highlight of my professional journey. Collaborating with their talented team has consistently resulted in breathtaking floral arrangements that enhance the beauty of every moment captured. Celsia Florist is more than just a floral studio; they are a team of dedicated professionals who are truly passionate about their craft. From the moment you visit their website, it's evident that they are a leading florist in the Vancouver area. Their portfolio showcases an extensive collection of awe-inspiring creations, each a testament to their exceptional skills and artistic vision. The level of professionalism displayed by the entire team at Celsia Florist is truly commendable. They approach every project with meticulous attention to detail, ensuring that each arrangement perfectly complements the wedding theme and captures the desired ambiance. From the initial consultation to the final delivery, Celsia Florist's commitment to excellence is unwavering. The talent and creativity exhibited by the Celsia team are unparalleled. They have a keen eye for design, effortlessly blending colors, textures, and floral varieties to create stunning compositions that evoke emotion and beauty. Their ability to transform any space into a captivating floral paradise is truly remarkable, setting the stage for unforgettable wedding moments. One of the standout qualities of Celsia Florist is their genuine care for their clients. They take the time to understand the couple's vision and preferences, offering valuable insights and expert guidance along the way. Their dedication to ensuring client satisfaction is evident in every step of the process. Celsia Florist not only delivers exceptional floral arrangements but also provides a personalized and attentive experience that leaves a lasting impression. As a wedding photographer, the collaboration with Celsia Florist has elevated visual storytelling. Their meticulously crafted bouquets, centerpieces, and floral installations serve as breathtaking focal points that enhance the overall aesthetic. The seamless coordination between our teams has resulted in harmonious compositions, creating a cohesive visual narrative that reflects the couple's unique love story. I wholeheartedly recommend Celsia Florist to any couple seeking a floral partner who combines professionalism, talent, and an unwavering commitment to their craft. Their exceptional artistry and dedication to delivering remarkable work make them an undeniable leader in the industry. Working alongside Celsia Florist has been an absolute privilege, and I look forward to capturing many more extraordinary moments together.

Krista Capozzi Published on Google 2 years ago

Positive experience: I received flowers from Celsia Florists today but I'm disappointed with their delivery service. They were not effective in their communication and made no attempt to clarify their needs. Since they didn't feel like phoning me they just left the flowers in my lobby then sent me a text that they couldn't reach me. Since they needed further assistance, why didn't they phone me??

Celsia Florist Vancouver
Celsia Florist Vancouver

Dear Krista,

Thank you so much for taking the time to leave your feedback. It is really important to us.

We have reached out to the Courier about your delivery and they said that they were originally in contact with you via text, but during the final moments during delivery, was waiting for a response through text.

Unfortunately, they didn't receive a response in time, so they had to make a quick split decision. Luckily they were able to get into the lobby and leave your delivery there for you. But sadly were not able to get it up to the front of your door.

They do sincerely apologize for not making doubly sure by calling. We are all extremely sorry for all of the trouble, and hope that you will forgive us for this mistake.

We have standard protocol for all Couriers to follow, but we have reminded all our Couriers to be vigilant and make doubly sure that they make multiple attempts to call and text, so not to create an inconvenience like this.

We do hope that you will accept our apology. If you can kindly reach out to us directly, we would love to personally make it up to you!

Warmest Regards,
~ The Celsia Team

Ellen Hayes Published on Google 3 years ago

Fantastic experience: We worked with Celsia’s A La Carte system for our wedding flowers. Staff were easy to work with, flexible and above all, created the most beautiful floral arrangements we had ever seen. Thank you, Celsia! We are so appreciative.

Tadas Eitminavičius Published on Google 3 years ago

Fantastic experience: Ordered tulips, did’nt liked it, because at the moment didn’t had better ones, but made a refund with pleasure. Communication was awesome, going to buy in the future.

S K Published on Google 3 years ago

Fantastic experience: I needed a last minute same day arrangement for an important ceremony; they graciously accommodated my multiple requests/changes;beyond excellent, patient and kind customer service. Im grateful for their amazing service and of course their beautiful discerning taste in creating artistic and stunning arrangements. Thank you for helping me make someones day much better.

Emily Published on Google 3 years ago

Fantastic experience: This place is great - the presentation of flowers, reasonable prices, friendly and helpful and FAST customer services. I have been easily made into a loyal customer!

Chris Savory Published on Google 3 years ago

Negative experience: Flowers are fine but I feel so mislead by the 'same day delivery' claim. I ordered at 8:30am on a random Thursday in January and they arrived in the pitch black at 6:30pm. Technically the same day, sure, but such an unreasonable delay for my mom's birthday.

Kat Medes Published on Google 3 years ago

Fantastic experience: Not only are there prices beyond reasonable, the staff is incredibly kind and helpful, and their final product was absolutely stunning. They managed to complete and deliver a beautiful bouquet in less than a day, during the holidays. The bouquet was at least 3x larger than one I purchased for more from an online vendor, and it was beautifully arranged. Would recommend Celsia for anyone that needs floral arrangements. And thank you to the staff at Celsia, who fielded multiple calls at once, and still took the time to go over my order, reassure me it would arrive on time. They even hand wrote my very long note. I had initially planned on using another florist, but I will definitely purchase our wedding arrangements from Celsia.

mark w Published on Google 3 years ago

Fantastic experience: As I came into the store I was greeted with kindness and I told them what my idea was to surprise someone with flowers. The staff were amazing and knowledgeable and it made me feel welcomed. I took a chance on a store that I was not familiar with at all and I can say that I will be back for more. Beautiful arrangement! Thank you!

Kitty B Published on Google 3 years ago

Fantastic experience: A stunning flower arrangement that arrived on time with the most beautiful handwritten note. Thank you for making my mums birthday extra special!

Julianne Djan-Sampson Published on Google 3 years ago

Fantastic experience: I ordered flowers for my best friend in Vancouver while I was in Ghana! The team made the process so easy by sending me updates and making sure the flowers got to her even though she switched locations at the last minute ! I don’t know how they did it but I was SO GRATEFUL ❤️. They really are the sweetest team ever, our interactions were filled with so much kindness! . Would recommend them an infinite amount of times!

Jin Hahm Published on Google 3 years ago

Fantastic experience: Michelle and the team at Celsia Florists not only provides the most gorgeous floral arrangements but provides excellent customer service. We loved our floral arrangements for our son’s first birthday event. They fully customize to your needs whilst managing expectations during flower shortages due to covid and communicate very efficiently. The florals here are worth, every penny.

Sher H. Published on Google 3 years ago

Fantastic experience: Their customer service is impeccable. I ordered online for next day delivery and I had multiple changes with the delivery instructions, buzzer/suite number, etc. and they were so quick to accommodate and reply to my emails. I've never been into the store but I've seen their products on Instagram so my ordering was a complete shot in the dark. The product ended up being so gorgeous (white jug dried arrangement) and it was so much more full than I anticipated - the recipient was thrilled, and bonus is it's something that can be kept forever. I've ordered dried florals from other florists for the same cost and it was so small. I highly highly recommend this company and would use them again.

Hellya F Published on Google 3 years ago

Fantastic experience: I am a long term customer of Celsia. They never disappoint. The designs are always modern and timeless. Perfect for any occasion or just because flowers. Too bad I live in coquitlam now can't order from them as much as I would like.

Alex R Published on Google 3 years ago

Fantastic experience: I cannot believe my wedding flowers! Absolutely beautiful, stunning arrangements. The quality was amazing, gorgeous flowers and perfect arrangements! They exceeded my expectations by far. The team is helpful and quick to respond to correspondence. Would recommend!

Justin Ng Published on Google 3 years ago

Fantastic experience: awesome staff, always smiling and really helpful. bouquets are always fresh and lively. really love this place. keep up the great works guys!

S Fuller Published on Google 3 years ago

Fantastic experience: My experience was all round the best one could get, both in terms of the wonderful bouquet, phone service, and overall grace and generosity, Celcia went the extra mile when my son was getting his first flowers for his then new girlfriend, who was then a designer for Lululemon, just across the way and wanted to get a perfect color match to the color LLL hoodie she was trying out that day for customer response in the store.That color match was one of the great beginnings to their now 17-year relationship Again today Celcia went the extra mile for me..S Fuller

KK Published on Google 3 years ago

Fantastic experience: We have received arrangements from them a few times and they always look amazing. Flowers arrive fresh and the colors they select always look great together.

Sarah G Published on Google 3 years ago

Fantastic experience: Celsia did my flowers for my recent wedding and they did such a good job with all of it. Everything they created was exactly as I envisioned. The staff are so friendly and the quality and ease of service is on point.

E BM Published on Google 3 years ago

Fantastic experience: Ordered a bouquet from overseas to a hotel. Everything went smoothly, the delivery hour was on point and the result is so pretty!

laura paz Published on Google 3 years ago

Fantastic experience: My parents got me 2 orchids last year for my bday, they were beautiful for probably 3 days and just 2 weeks after i got them one stem just died?. (picture below).. at first i thought i did a terrible job taking care of them as they wouldnt last more than 2 weeks but on march i decided to buy an orquid again and it has lasted me 3 months already so i am pretty sure it was not my fault and they gave me an orchid that was already too old or I dont know. we were all upset that this happened just after 2 weeks, the other stem was perfect as you can see in the picture. Update! They contacted me immediately and offer to send me a new orchid and just arrived! Thanks!

Devyn Parsons Published on Google 3 years ago

Fantastic experience: We hired Celsia as the florist for our wedding reception and they did an outstanding job. In particular, the hanging installations they did were breathtaking and really transformed the space into something that felt magical. When there was a small communication mishap, the team went out of their way to make it right and handled it very professionally. They really listened to us and brought our vision to life. So many of our other wedding vendors specifically said that Celsia is the best in the city, and after our experience, it’s easy to see why. I would highly recommend them for weddings or any event!

Jade Zeng Published on Google 4 years ago

Fantastic experience: Ordered flowers for mother’s for my mom and aunt and the flowers are absolutely beautiful! The quality of the flowers are excellent! Highly recommend.

Max Pedret Published on Google 4 years ago

Fantastic experience: Bought a flower arrangement delivery and it's even nicer than the photos. 10/10 --- worth every penny & more.

Lorie Easton Published on Google 4 years ago

Fantastic experience: I sent some flowers to my daughter on March 26th and I mistakenly gave them her former address. When I realized my mistake, I contacted the store to let them know the correct address. It was a Saturday and they weren't sure they would be able to deliver the flowers that day which made me sad because it was a special birthday. Much to my delight, the flowers were in fact, delivered that day despite my error. I want to thank the florist and the delivery person for getting the flowers to her on her birthday despite my error. The arrangement was truly beautiful and she loved them! Thank you from the bottom of my heart!

Ricki Mintz Published on Google 4 years ago

Fantastic experience: I received this beautiful arrangement from Celsius florist and the choice of roses, lilies, ronunculus and tulips in monochromatic shades of pink were outstanding. Beautiful work! Would definitely order from them in the future.

terri smith Published on Google 4 years ago

Fantastic experience: I ordered flowers for my wedding day, which was held at the Fairmont Pacific Rim, and the flowers were stunning, absolutely perfect! I provided Celsia with my budget, colour scheme, and that I would like scented flowers and the team at Celsia Pacific Rim put together exceptional flower arrangements! I highly recommend Celsia Pacific Rim for any flower needs! Thank you Celsia!

Kara Tachan Published on Google 4 years ago

Fantastic experience: Ordered flowers for my friends 30th bday. ABSOLUTELY BEAUTIFUL FLOWERS. I asked for a pink theme and they delivered perfectly. Was very impressed. Definitely recommend!!

Jarod Silvera Published on Google 4 years ago

Fantastic experience: 100% the go to place for any sort of floral arrangement in the Vancouver area. The flowers always turn out beautiful and the customer service is top notch! They’re also able to do same-day shipping which amazing!

Melanie Anderson Published on Google 4 years ago

Fantastic experience: My order was amazing. Plants looked very healthy and were represented accurately. Thank you so much!

S L Published on Google 4 years ago

Fantastic experience: If I could give more than 5 stars I would. I would like to specially thank Michelle for creating the most perfect gift and flowers for me! she really spent the time and care to make sure the arrangement was perfect. Special thank you to Kay whos beautiful writing made the card message perfect. Thank you girls for making my day so special ! highly recommend Celsia to anyone whos looking to make someone's day brighter with a gift or florals

Parker Mason Published on Google 4 years ago

Fantastic experience: I’ve ordered a bouquet from Celsia a few times lately and the arrangements are always beautiful! They last for a long time also. And they are quick and friendly at the shop. I highly recommend them

Nina Patterson Published on Google 4 years ago

Fantastic experience: Ordered flowers for a friend from another city and Celsia florists reached out to make sure they had the correct contact info. They were very helpful and the bouquet they prepared was gorgeous. Would use their services again!

Christopher Pinto Published on Google 4 years ago

Fantastic experience: Awesome arrangement and colours for the Signature Bouquet I ordered. Excellent customer service throughout, discussing various options. Would definitely order again!

Wendy MacEarchan Published on Google 4 years ago

Fantastic experience: Absolutely beautiful Flowers and awesome service! Thanks Celsia Team for your caring touch. Dan & Wendy

J Chen Published on Google 4 years ago

Positive experience: This is for the Celsia located in Fairmont Pacific Rim. The flower arrangements are gorgeous and quality seems really really good - I was just very disappointed with my recent pick up. When I arrived, there was a sign saying "be back in 15 min" on the counter (at first I didn't even see it, but that's on me). I waited for 25 minutes and no one came. I was picking up for a birthday party and couldn't wait any longer, so we had to come back after the fact to get them. It was so disappointing! There was no one to call or no way to know how long they had been gone for. Will definitely think twice and have to plan for extra time next time we order from here!

Celsia Florist Vancouver
Celsia Florist Vancouver

Hi Joana,
We apologize for your most recent experience at the Fairmont Pacific Rim location. Due to the smaller location and also current situation of short staffing, we do often only have one person covering the counter. They may be away on their break or away to attend to hotel guests. Again we apologize for any inconvenience and delay you experienced. Please, email us at [email protected], So that we may send you credit for the next time you may need florals. We will also review our pick up procedure, so that we can ensure to pre-arrange a pick up time. Especially, if we intend on being away from the desk for a prolonged period of time. Again, there are many reasons why our designer may have been pulled away, but we will endeavor to always improve our service. Much gratitude and let us know how we can further assist~

Best, The Celsia Floral team

Karen Castelino Published on Google 4 years ago

Fantastic experience: My fiancé surprised me with the most incredible flower arrangement today. He had only good things to say about ordering the flowers and the floral designer got him exactly the kinds of blooms he wanted. They got to me right on time and look absolutely beautiful! The handwritten note was very prettily presented too. I will definitely be going back to them for flowers again!

Jenny Cowley Published on Google 4 years ago

Fantastic experience: Celsia exceeded all expectations! The flowers were stunning, and they provided same day delivery at a reasonable cost for someone who needed some cheering up. 10/10 would order from again.

Marlee Blair Published on Google 4 years ago

Fantastic experience: We are in the states and needing to send our dear Canadian friend a sympathy bouquet. The beautifully handwritten note was the cherry on top of the gorgeous bouquet and added the perfect personal touch. They were so wonderful I might cross the border to get all my bouquets!

PC Hospitality Published on Google 4 years ago

Fantastic experience: Amazing experience from start to finish with a special last minute orchid delivery. I ordered through their website which was super easy and convenient. My email inquiries were promptly answered and the orchid was delivered bright & early despite the extreme weather conditions. The orchid which was delivered was beautiful & fresh & beautifully wrapped Totally recommend & will be using again & again

Marie Beswick-Arthur Published on Google 4 years ago

Fantastic experience: I felt like I was basically across the counter dealing with absolutely amazing people... it felt that 'in person'. The day before Christmas Eve, 5000 kms away in Mexico where I live, I emailed Celsia, my dilemma, I needed to get my daughter a birthday gift (Dec 24) nothing Christmassy (the gift I'd sent by mail had not arrived). The attention to my order was over-the-top wonderful, and the care in delivering (and switching out a spray of greens) at last minute (because she has a cat and I'd selected something dodge-ey) was incredible. As was follow up. I later received a photo from my daughter and true-to-the-website-image, there was a gorgeous combination of live plant, and a separate spray of perfect aromatics. I highly recommend this wonderful and responsive team of amazing people.

Catriona Eddy Published on Google 4 years ago

Fantastic experience: I have to review an arrangement I received. The quality and taste level is AMAZING. We have family overseas who like to send flowers and I've never seen any arrangement anywhere last as long and look as beautiful as this one has.

Holly Atmore Published on Google 4 years ago

Fantastic experience: We placed an order with Celsia Florist for the first time and they were amazing. The flowers were incredible and they were very helpful in making changes to our delivery requirements. We'll 100% use Celsia again!!

J Wang Published on Google 4 years ago

Fantastic experience: I ordered this arrangement very last minute for same day delivery and had to call the shop twice to ask questions. Each time the person on the phone was extremely helpful. Only thing was I asked for an update to delivery via text on after purchase and didn’t get an update. I emailed the store after they were closed and still got a reply back the same night. The arrangement was beautiful and the recipient loved it. I also asked the store to write in the card I purchased and her writing is beautiful and very creative. Will definitely buy here again!

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