Flower Station

Fantastic experience: I visited Flower Station in person and had a really good experience. The shop had a beautiful selection of fresh flowers and the staff were friendly and helpful in choosing the right bouquet. The flowers were fresh, well arranged, and great quality. I’m very happy with my purchase and would definitely recommend Flower Station to anyone looking for lovely flowers and great service. I wanna say thanks to SHAHID. HE MADE ME VERY HAPPY TODAY.

Negative experience: Honestly one of the worst shops ever, the deference between what’s on the picture once you order and what’s actually coming to you is crazy. Ordered a bouquet for a 100£, and they delivered me a dead and small flowers. The worst experience ever

Negative experience: I ordered flowers for Valentine’s Day from Flower Station on February 12, with delivery scheduled for February 13. On the morning of the 13th, I received an email confirming that the flowers would be delivered that day. I waited the entire day, but the delivery never arrived. The next morning, February 14, I received another email saying the flowers would now be delivered that day instead. The courier finally called around 6 PM, when no one was at home anymore and when the flowers were already pointless. I had planned to give them to my wife in the morning on Valentine’s Day, so I refused the delivery. As a result, the delivery was late, I couldn’t give my wife flowers in the morning as planned, and our Valentine’s celebration was partially ruined. The situation became even worse when the company refused to issue a refund at first. Only after several days of emails and multiple phone calls did they finally refund part of the money. However, they did not refund the delivery fee, even though the delivery was clearly not fulfilled as promised. Very rarely do you encounter such an unprofessional company. I would not recommend Flower Station!!!

Negative experience: Ordered a £275 Valentine’s bouquet with clear delivery instructions: “Please leave outside unit 14.” The driver left the flowers outside the building by the post boxes instead of the unit door. When I arrived shortly afterwards, the flowers were missing. The company’s policy states a delivery note should be left when parcels are placed in a safe location, but no delivery note was left and the driver never entered the building. He most definitely did not deliver them to a safe location. Despite providing evidence of the delivery instructions and delivery photo, Flower Station refused to issue a refund. Very disappointing experience for such an expensive order. Lost my money and never received my flowers.

Fantastic experience: Flowers are always fresh and look amazing. Every 8th of March I order from them to surprise my mum for women's day. Flower station brings so much joy. They helped me with lots of stuff, since I do not live in the UK. Happy to be using them for 4 years now and counting! Cheers!

Fantastic experience: I always use flower station very good service especially from Mohammed lovely person with the best advice

Fantastic experience: Shahid was amazing! Very good service amazing! Incredible been coming here for years but Shahid enlightened my whole day with the outstanding service.

Negative experience: Unfortunately a very disappointing experience and won't be ordering again. My husband bought me flowers for Valentine's Day and the following day, many of these were completely wilted and I had to throw 8 of the stems. Within 6 days, the rest of the bouquet was dead and we had to throw it. Bare in mind, I had a bouquet from Freddie's Flowers that I received the week before I received the Flower Station bouquet and they were okay for a full week after (and still standing!). Looking at the reviews, this unfortunately doesn't seem uncommon leading me to doubt the freshness of the flowers (despite claims these are fresh from the farm each day). When we emailed to complain (3 days after receipt due to busy schedules), we received a silly response that there was nothing wrong with the bouquet and were offered 10% off as a courtesy...after we said this isn't good enough and we know there is an issue with it, we were given a few pounds back...this is very disappointing. 6 days later, the flowers are in the bin, £55 down the drain and a very disappointed husband. No matter what Flower Station say, I receive flowers regularly and can clearly tell the difference between fresh and old flowers. Wouldn't purchase again, or recommend. See timestamped photos attached from 16 and 17th Feb (2 and 3 days after Valentines).

Fantastic experience: I'm in the US and needed a fast delivery! was not disappointed. Thank you!

Fantastic experience: Came in today and got looked after properly. Mohamad made a really nice bouquet and the quality of the flowers was top tier ngl . Good stuff , good service,mohamad earned my respect and definitely coming back for flower ….

Fantastic experience: Pulled up last minute on Valentine’s and Mohamad made a sick roses arrangement for me. Flowers looked amazing and till this moment roses are fresh . Mohamad were really helpful and patient . Definitely coming back

Fantastic experience: Great service and super quick delivery. I placed an order on a Sunday morning and they arrived the same evening! They looked stunning!

Negative experience: Terrible service, flowers are dead before you buy them. The shop looks pretty but it’s terrible for flowers

Negative experience: Ordered flowers for my partner for valentines day and they did not show up I was made to look like an absolute idiot having waited till 8pm and still no valentines flowers so thank you for your incompetence I definitely won’t be using you again!

Fantastic experience: Mohammed was amazing and helped me out at a time of need if I ever need a bouquet I know who to come to!

Fantastic experience: I ordered 2 bouquets on line from Canada. They were excellent arrived on tim and the actual flowers looked better than the website photos..

Fantastic experience: Superb, beautifully delivered Valentine’s gift. Fresh flowers arrived in water, along with lovely additional treats. Customer service was incredibly kind and helpful in helping me locate my unexpected surprise. Highly recommended.

Negative experience: THE WORST SERVICE EVER, AVOID. Yesterday, I ordered flowers for a friends birthday to be delivered the today I get an email near about 4.45pm today saying unable to deliver. I call them and they tell me the postcode was incorrect. I told them I had received no phone call or anything to correct it. They said they wont deliver unless I pay extra. I told them I had paid a lot for the flowers and if they had put the address in Google Maps, the correct address would show. I asked to speak to the manager, they said they were no managers available. Basically, zero customer service. In the end, they refused to redeliver them on the day they were meant to, my friends birthday and will charge me £5 to send them tomorrow instead! Will never use again.

Fantastic experience: I received a bouquet as a gift a couple weeks back and loved the flowers so much, they were long-lasting and so vibrant!

Negative experience: Luxury bouquet delivered incomplete – refusal to honour consumer rights I received a “luxury bouquet of 51 roses”. On delivery, two of the stems had no flower heads attached, despite being cleanly cut to the correct height. I contacted the company immediately, within their stated time limits, and provided clear photographs. Rather than arranging a replacement or full refund, the company suggested the damage may have occurred during delivery, and when I refused a small voucher off a future purchase, they later argued that fresh flowers are exempt from full consumer protection because they are perishable. They relied on the Consumer Contracts Regulations 2013 to refuse a full refund, despite the issue being a defect present at delivery and the order not matching its description. They also attempted to impose a pro-rata refund, which I did not accept. This approach contradicts both the Consumer Rights Act 2015 and the company’s own published policy, which states that mistakes notified promptly with photos will be replaced at their cost. The issue here is not a minor quality dispute, but how the company responds when a clear problem is raised. Flower Station is not a member of the British Florist Association, meaning there is no external industry body able to assist with complaints. Based on my experience of the company’s handling of this issue, I would advise caution when ordering high-value bouquets for special occasions.

Fantastic experience: Amazing staff! Shahid and Mohamed were incredibly helpful and kind. They really understood what I had in mind and went above and beyond with their customer service. Highly recommend!

Fantastic experience: I have been using them for years and my wife loves the quality of the flowers. I'm a loyal customer to them now.

Fantastic experience: 5* - Excellent selection and overall quality, open 24-hrs so it has saved me on a number of occasions. If you are lucky, Mahi will be around to help arrange for you a wonderful bouquet.

Fantastic experience: Iris did an amazing job! She was super friendly and helpful, and the bouquet she made was absolutely beautiful. Great choice of colours and lots of attention to detail. You can tell she really cares about what she does. Definitely recommended!

Fantastic experience: Such a greta service with same day delivery and beautiful flowers!!

Fantastic experience: Excellent service - made a brides bouquet in less than 15 minutes as I was in a hurry to get to a wedding. Fair price and great customer service.

Fantastic experience: Amazing experience. Beautiful flowers and Manjit was very helpful to us. Definitely will come back

Fantastic experience: Super good quality and long lasting …very happy to have found flower station as I’m sending flowers to uk friends & family from Australia and that can be hit and miss

Fantastic experience: I had an amazing experience at Flower Station! The flowers were absolutely beautiful, fresh, and arranged with so much care. A special shout out to Mohamed, who was truly outstanding! He was friendly, patient, and incredibly knowledgeable. He went above and beyond to help me choose the perfect arrangement and made the whole experience effortless and enjoyable. You can tell he genuinely cares about customer satisfaction. I’ll definitely be coming back and highly recommend Flower Station to anyone looking for top quality flowers and exceptional service.

Fantastic experience: Fresh blooms, great service, and a florist with passion!

Fantastic experience: A fantastic local flower shop with a great eye for detail. The flowers are always fresh and well arranged, and there’s a great balance between classic and more modern styles. The atmosphere is welcoming and the staff clearly know what they’re doing — helpful without being pushy. Perfect for gifts or even just to brighten up your home. I’ll definitely be coming back.

Fantastic experience: Absolutely lovely flower shop. The selection is beautiful, with fresh flowers and really tasteful arrangements — you can tell a lot of care goes into every bouquet. A special mention to Iris, who was incredibly kind and attentive. She helped me choose the perfect flowers, listened to what I wanted, and made the whole experience feel personal rather than rushed. Highly recommended if you’re looking for quality flowers and genuinely warm service.

Fantastic experience: Lovely florist!! Amazing quality flowers and they helped create the perfect bouquet for my girlfriend. 100% going to keep coming here

Negative experience: Ordered a £150 wreath for my aunts funeral service to arrive oon a monday afternoon with over a weeks notice... flowers didn't arrive.. I had to chase on Tuesday for Confirmation and was informed they don't deliver outside of London on Sundays and Mondays and no mention of that when booking. They said they usually email when a order is placed on hold and offered ridiculous 10% off next order with a refund. Not much use to me who wanted to send my respects to a beloved family members funeral. Please don't use this company if you want a trustworthy company who cares about your delivery. I never usually ever give bad reviews but this company is really poor. So many options to chose for flower delivery please don't make same mistake I did. Flowerstation co uk ruined a special event for me.

Negative experience: Invoice No: FS-67212 This order was incorrectly marked as undeliverable due to “business being closed.” The recipient is a private individual, not a business. This explanation is factually wrong. Despite this clear misclassification and delivery failure being entirely outside my control, I was asked to pay an additional £5 redelivery fee to rectify their own error. I responded immediately to clarify the situation and requested a fee waiver. No response was received, even after follow-up emails. This reflects: Incorrect delivery classification Attempting to charge customers for internal errors Complete lack of customer support follow-up Unacceptable service standards and poor accountability. I would not recommend using this platform.

Negative experience: This company is advertised as an international flower delivery service, allows you to select a country of delivery, confirms the international address, TAKS YOUR MONEY… and then 24 hours later advises they do not do international delivery, shocking customer service, avoid

Fantastic experience: Amazing amazing amazing service and flowers from FlowerStation, I accidentally order to the incorrect address at first but the lovely customer service reception i spoke to over the resolved it very quickly for me. Delivery was same day and fast. Thank you guys definitely will be ordering again very often!

Fantastic experience: I had an amazing experience at Flower Station. The service was outstanding, especially from Samip, who went above and beyond to help me choose the perfect flowers. He was friendly, patient, and genuinely cared about making sure everything was just right. The quality of the flowers was excellent and beautifully arranged.

Fantastic experience: Fabulous Christmas tree, cannot recommend enough and it was a fraction of the price and as good (if not better) than the £80+ ones I've bought in previous years. I only ordered from Flower Station as I wanted a cheaper option (bought my tree late on 22nd December, so an £80 one seemed silly) that would come quickly. I had low expectations given I couldn't select the tree in person but it was a lovely tree and taller than advertised (I ordered a 5 ft one and this was over 5'6) and very bushy and even branch distribution. Free same day delivery with tracking was the cherry on top. Will buy from Flower Station from now on.

Fantastic experience: I'm customer probably more than 10 years. Very reliable flowers delivery, always fresh and beautifull flowers that makes very happy person that gets it :-)

Negative experience: We made an order for same day delivery and it was only delivered a week later, don’t advertise something you can uphold. Though the flowers were beautiful.

Fantastic experience: What a great first experience. Lovely flowers. There we colourful and fresh.Fast dispatch too. Very happy with experience, service and flower x

Fantastic experience: Manjeet helped me out a lot thanks to him would highly recommend this place great customer service and helped me pick the right flowers for the occasion once again thanks to manjeet

Fantastic experience: I would love to share my gratitude how absolutely wonderful time I had in the beautiful flower shop. Ruslana was absolutely angel and made the beginning of my Christmas very special. Professional . Helpful. Very sweet and kind. I will always come back. Thank you.

Fantastic experience: Mahi not only welcomed me with a big smile which made a very pleasant experience but also was very helpful in selecting a perfect gift for my aunt

Fantastic experience: Best flowers I have ever purchased. Customer service was amazing especially manjeet very helpful and very knowledgeable thank you !!

Positive experience: Absolutely stunning arrangements! The flowers were fresh, beatifully curated, and delivered with exceptional care. This company turns every bouquet into a meaningful, elegant experience. I recommend, for sure.

Positive experience: Flowers arrived on time and were as described. Good customer service as well when contacted to make enquires

Fantastic experience: I’m from Switzerland and wanted to surprise my best friend, who was celebrating her birthday in London, with a bouquet and a card since I couldn’t be there in person. I was a bit worried at first because she was staying in an Airbnb, and I wasn’t sure if the delivery would work out. However, Flower Station made everything so easy! I contacted them by email, and they replied right away, assuring me that my delivery instructions would be followed carefully. I was even able to track the order, see who delivered it, when it arrived, and view photos of the delivery location — which I really appreciated. My friend received the flowers and was absolutely thrilled. The bouquet was stunning, and everything went perfectly. I’m so grateful for the excellent service, quick communication, and attention to detail. Highly recommended!

Negative experience: ⭐️ 1-Star Review Really disappointed with this service. I ordered a £50 bouquet for my fiancée, which arrived quickly, but within 4–5 days the flowers were already dead. For that price point, I would expect far better quality and longevity — especially when supermarket flowers from Tesco purchased a week earlier are still in great condition. I contacted customer service with photos and videos, but was told that flowers only last on average 4–5 days and that complaints are only reviewed within 2 days of delivery. By the time the deterioration became noticeable enough to raise a concern, apparently it was already “too late.” Their solution was to offer a £10 store credit — which feels both dismissive and useless, as I certainly won’t be purchasing from them again. It’s frustrating that they hide behind policy instead of caring about customer experience or product quality. £50 for flowers that barely make it to day five is unacceptable, and the response I received confirmed that this company isn’t interested in standing behind their products. Lesson learnt — I’ll be taking my business elsewhere. Would not recommend.

Negative experience: Personally speaking, I would avoid. I received a bouquet which looked great. However, it lasted all of about two days before the roses wilted and the hydrangeas shortly after. The quality of the flowers is poor compared to ones I can buy from our local market.

Positive experience: It’s a life savior when you need flowers and balloons on a very short notice. But you do end paying much more and the selection, especially on the balloon side, is very basic and limited.

Fantastic experience: I came in today looking for a bouquet of flowers for a friends birthday and Iris helped me design and put together an stunning piece. Such good quality and reasonably priced bouquets. I now know where to get my flowers from every time!

Fantastic experience: I have used Flower Station extensively since and after the pandemic. Top quality flowers (especially roses bouquets), prompt delivery, nice packaging and very responsive customer service both by email and phone. 5 stars . Highly recommended

Fantastic experience: Met a very kind and calm soul, Samip, on Friday night. He helped me with a special request to make a special bouquet with an orchid plant intact. He helped me out a lot so that i could give my partner her favourite flowers. Thanks Samip :)

Negative experience: Placed online order for six red roses in a vase. The flowers are beautiful but one rose head was in the box when it arrived and another stem had snapped. I complained to Flower Station and asked for a replacement but they only felt the need to offer me 10% off a future order. Bit disappointing and won’t be ordering again…

Negative experience: I ordered “Pink” Roses from them for someone who has breast cancer in honour of breast cancer month and they sent her these horrible looking roses. This was very disappointing and embarrassing for me. I emailed them and instead of accepting their mistake they gave me “10% discount” code for “next time”. Unfortunately this business has lost me as a customer as I would not be purchasing from them again. Horrible and very unprofessional services!

Fantastic experience: Been ordering from them for the past couple of times and their service is always on point and the flowers are always fresh. The recipient was super happy to receieve them.

Fantastic experience: Antonella, had great service, will deffo come again

Fantastic experience: Ilona provided me with absolutely amazing service bright and early in the morning. Was so helpful and definitely made this an unforgettable experience. Will be returning soon!!!

Positive experience: Ordered the big size version of the bouquet so I was excepting more but delivery was done well and updates too

Fantastic experience: I had an excellent experience with Flower Station. The flowers were fresh, beautifully arranged, and delivered right on time. The service was professional and very reliable, even for urgent orders. Highly recommend them for weddings, special occasions, or just to brighten someone’s day!

Fantastic experience: Antonella was soooo lovely and made the best flowers

Fantastic experience: Perfect! Anthonella has amazing taste in floristry

Fantastic experience: The best flowers! Thank you for the amazing bouquet. Antonella did a great job!

Fantastic experience: I recently visited Flower Station with my best friend on the morning of 30th August 2025 at 5am, and we were looked after by Emile. Despite it being so early, his warmth, energy, and professionalism made the whole experience so enjoyable. The bouquet he created for us was absolutely breathtaking – a perfect blend of soft pinks and crisp whites, arranged with such elegance and care. The flowers were fresh, vibrant, and beautifully balanced, with every detail thoughtfully considered. It genuinely felt like a work of art, and you could see the creativity and passion Emile puts into his arrangements. What impressed me most was how he listened to exactly what we wanted, while also making suggestions that elevated the bouquet far beyond our expectations. His talent and attention to detail were outstanding, and he truly went above and beyond to make sure everything was perfect. I’ve bought flowers many times before, but this bouquet is without doubt one of the most beautiful I’ve ever received. Emile turned an early morning stop into such a memorable moment, and for that I’m truly grateful. Honestly, Emile deserves a bonus for how amazing he was – his customer service, artistic skill, and dedication were second to none. Thank you, Emile, for making our 5am visit unforgettable!

Negative experience: That's the 2nd time I ordered from Flower Station hoping that 1st time was just a one time mistake on their side. This will definitely be my last order with them. I chose a very nice bouquet on their website, "It's a kind of magic" made up of blue hydrangea, nude roses and violet statice. The bouquet that arrived to my friend was white and pink (white hydrangea and a looot of dark pink/fuchsia roses, all the pink roses they found in the flower shop). It had nothing to do with the one that I ordered and not suitable for my friend (maybe for a teenager). I don't understand. Is it that difficult to make an identical copy of the bouquet you display on your website? They were all seasonal flowers: hydrangea and roses. I didn't choose tulips or freesia... will never use Flower Station again!!!

Negative experience: I put off leaving a negative review months ago as I wanted to give them another chance. Unfortunately I have been left disappointed again. My husband purchased a bouquet on Monday 21st April, in the NW1 store, paying £105.00. While the arrangement was undeniably beautiful upon arrival, I was very surprised and disappointed to see that after only three days, the flowers began browning, wilting, and dropping leaves and petals. Given the high price of the bouquet, I had expected a much longer lifespan. In fact, l've had more affordable flowers from supermarkets last significantly longer in the same conditions. It's quite disheartening, especially considering the thought and cost that went into this gift. The company had offered me a small discount on a future purchase rather than a refund as compensation. This week, we gave it another go and bought flowers again. This time we went for the option of having them delivered to us. Unfortunately we experienced the same outcome, even after following all the aftercare instructions. As you can see in the attached photos, before and afters. Didn't want to post a negative review, however our experience has just been disappointing.

Fantastic experience: Iris was very helpful couldn’t have asked for a better customer service as well as the beautiful selection of flowers she picked out ♥️ thank you ever so much

Fantastic experience: Sandra is been amazing, her passion into the arrangement assuring to add her knowledge with what is healthier for the flowers and to also accomplish client vision of desired design is well appreciated.

Negative experience: I reserved a few roses the day before and made it clear I needed roses with thorns and no trimming for a photoshoot in which the florist assured me that was no problem. Was told to come the next day and collect them, when I went the next day to pick up the roses and told another cashier who was working that roses with no trimmings were put aside to collect, she started speaking to the other florist in her own language and went to the back and to get the roses. She decided to quickly wrap the roses and without me checking. Once I checked the roses and realised they were all polished and trimmed down, they also tried to charge me £1 more for each rose. After stating that this wasn’t what I required she just said “do you want it or no?” Which I found quiet rude as they purposely tried to quickly pack roses they knew were polished and not what was asked for

Fantastic experience: Never found a better place to pick the most beautiful flowers ever!. Beautiful and bright Iris!. Is the friendly girl to speak to. She’s helpful and always in a good vibe. Flower Station well done!. A+++

Negative experience: Very disappointed with the quality of flowers purchased and customer care from the Flower Station on Park Road, London NW1. My son-in-law bought a bouquet for £140 in cash on Sunday, 27th July and I received it within 30 minutes. Sadly, the flowers began wilting almost immediately and were dying, shedding petals and greenery within 48 hours — despite following all care instructions. I’ve had supermarket flowers last more than two weeks, so this was especially frustrating given the cost and sentimental value of the gift. When we reached out to customer service, they said they could not do anything without a receipt. Unfortunately, my son-in-law had paid in cash and didn’t keep the receipt — but we had a photo taken on the day showing the bouquet in their branded box as proof. Still, no help offered. I understand the request for a receipt, but as these flowers were a gift, that is not possible. Expecting gift recipients to produce receipts before acknowledging faulty goods — especially perishable items that cannot be returned in their original state — is unrealistic and unhelpful. The condition of the flowers a day after being received speaks for itself, which is why I share my honest experience here. Very poor service and not what you’d expect from a premium florist. Would not recommend.

Fantastic experience: Lovely service. Especially for a last minute person like myself. Pretty flowers do the job just me lads

Fantastic experience: Lovely service, very accommodating to my needs. Elorna was attentive aswell, I like coming to this flower station because of this!

Negative experience: I ordered 2 bouquets of flowers as gifts for teachers at our school. This was last minute & requested same day delivery. I spent just under £100 for both bouquets and one bouquet was decent whilst the other was very poor. It had visibly dead and shrivelled flowers so I tried to pick them out to make the bouquet look a bit attractive. Very disappointing as there was nothing I could do to replace them at that late hour. Also, I left a review with photos on their website and they discarded the review about the bad bouquet and only published the review about the other bouquet. That’s why I’m posting my review here. I would not recommend.

Fantastic experience: Had a chance to be served here on friday night. Have no complaints with workmanship and customer service. Impressed with quality of flowers and how long they stay fresh..

Fantastic experience: Emile you are an asset to the company !!!! By far one of the best and friendliest customer service I’ve had in London! Oh and don’t get me started on the most amazing taste of flowers he had for our friends birthday we didn’t know what would look nice together and he made the MOST BEAUTIFUL bouquet. Such a humble and sweet gentleman. Thank you Emile, you are the best !

Fantastic experience: Amazing flowers bouquets , good price and good service. It's as beautiful as in the photo. Also you can write as much as you want in the message card without any limitation of words. They also have other gifts such as chocolates, teddy bears....I definitely recommend it.

Negative experience: My partner surprised me with a bouquet from this flower shop via Deliveroo, and it was honestly the worst bouquet I’ve ever received. The flowers reeked, I don’t think it’s from the blooms themselves, but could be from the disgusting water they were sitting in. It smelled like the water hadn’t been changed in days, maybe even longer. it was so so bad, bacterial stench that filled my entire room. I washed each flowers multiple times but no help. I had to leave it outside my room. The smell reminds me of bad drain smell, yikes! We reached out via my email (as my partner was on a flight), and the customer service was just as disappointing. No accountability, and absolutely no care for customer experience. A complete letdown. If you care about quality or hygiene, I wouldn’t recommend. Even the grocery stores bouquet doesn’t smell like this.

Fantastic experience: Beautiful flowers and amazing delivery! The updates given and the PDF attached on email of the flowers are a great touch! What I ordered and what was delivered. I personally think they look better than the website picture!

Negative experience: Sadly I have to leave a one star review. I have obtained flowers on several occasions over the last year or so and they have, what appears to be a good selection but they are far from fresh and have a VERY SHORT SHELF LIFE. The pre-made bouquets always seem to be well put together to conceal the real condition of the flowers. Bought a bouquet on a Wednesday and they need to be thrown 3 days later. (And they have been stored well). Will not be purchasing from here again.

Fantastic experience: I'm from Melbourne, Australia and wanted to send my partner, who is currently in the UK, a bouquet of "The Divine" flowers and wow, they were absolutely stunning! Fresh, vibrant, not a single petal or the box was damaged, and they arrived to him at exactly 11:23am. I honestly couldn't be happier with Flower Station. I was a little nervous because of some of the reviews I'd read, but my experience was flawless. Thank you so much for making it so easy and for bringing so much joy to both of us!

Fantastic experience: This is hands down the best florist in all of London, I just came at 1am to buy some flowers and brother Emile took care of me, excellent quality flowers and excellent service, these guys are open 24hours it’s unbelievable, no florist can compete with their workmanship, Flower Station is the plug.

Fantastic experience: Antonella was so lovely and did a fantastic job arranging our flowers!

Fantastic experience: I ordered last-minute flowers at 12 am. for same day delivery. Flowers got delivered before 6 pm. Gorgeous flowers are better than I expected. I also added 3 heart balloons. The quality is amazing. I use this service every year. Thank you so much. If i can give more than 5 stars I would.

Fantastic experience: Stunning bouquet! I ordered the Sweet Anna Deluxe arrangement for a special occasion. After I placed the order, I realized that I forgot to add a personal note. So I emailed Flower Station with the details for the note. They added the note perfectly on a beautifully handwritten card. The delivery was very fast, as I placed the order online at 10:30pm US Eastern Standard time, and the flowers were delivered the next day before 10am London time. The flowers were even more beautiful than pictured on the website. I am very pleased with Flower Station, and the person that received the flowers was so thankful. She said it "made her day!" I would definitely order from Flower Station again.

Negative experience: They claim to be the “premier” flower and gift service. How wrong can they be? Not only did they fail to deliver a £130 order (by ringing the doorbell of the wrong address) but then they fail to answer the phone, fail to respond to voicemail or email. What a shambles. If you want your surprise flower gift to be a catastrophic failure, by all means let Flower Station empty your wallet without delivering on any level. Still waiting for a callback…..

Negative experience: Rude and overpriced. They dilute their helium so the balloons barely lasted 1 day. Would not recommend. Bald guy behind the counter could not have been more unpleasant.

Fantastic experience: I had a wonderful experience at this flower shop! Antonella was incredibly helpful and did an amazing job assisting me. The service was outstanding—friendly, attentive, and professional from start to finish. Highly recommend!

Fantastic experience: Antonall was super helpful and a joy to work with. She made a bouquet for me within my range. Def coming back, lovely flowers.

Negative experience: Extremely disappointed. Ordered the Pink Candy bouquet for my daughter's 4th birthday. Absolute rubbish quality, looks nothing like the marketing picture. All roses have brown dry spots on them and would not open properly. These flowers are not worth a fraction of the £49 they cost (plus £10 delivery). Will never use Flower Station again and don't recommend to anyone!

Fantastic experience: Yesterday I visited flower shop at Baker Street,,Flower Station,, Urgently needed table decoration for the unplanned dinner with my girlfriend. A huge thanx to IIona and Neringa for their quick and professional service! They are the best!! Thanks again

Fantastic experience: Absolutely beautiful flowers. So pleased with my deluxe flowers and the service! Definitely would recommend flowers from Flower Station.

Fantastic experience: I had a wonderful experience at Flowers Station ,Baker street with Antonella Florist! The floral arrangements are truly elegant, and the atmosphere in the shop is warm and welcoming from the moment you walk in. What I especially appreciated is that : the atmosfere s changes when came young florist is run by a young, dynamic florit full of fresh ideas and positive energy. Antonella work with passion, are incredibly creative, and pay great attention to detail – you can really feel the love she s put into their work. Unlike other places where older employees can sometimes seem less enthusiastic or rushed, here the younger staff bring a fresh vibe. She s friendly, cheerful,know many languages and always ready to help you choose something special. It’s great to see young women given the chance to shine – and the results speak for themselves. I wholeheartedly recommend Antonella Florist !

Negative experience: Had a chance to get flowers for a very important occasion. Ladies didn’t talk English well and were not really friendly. They tried to sell me more than I wanted and something what didn’t match with the whole bouquet. Some of the flowers died next morning (7am), I bought them at 3pm on the previous day. Disappointed.

Fantastic experience: Made a late night stop to buy flowers for the Mrs! Great service from Ruslan who made sure I got what I needed!

Negative experience: As a florist myself i have never known such an unprofessional company . I placed an order to be delivered on the Sat before Mother's day . The delivery was not attempted. No one ever answers the phone and you cannot ring a store directly . They do not deliver on a Sunday which is ridiculous . I am still waiting for the bouquet 4 days later so it has been sat sweating in a random van or warehouse for 5 days now - to even consider re delivering this is a disgrace , they should not call themselves a florist! It is their responsibility to ensure all orders given to their courier are delivered on the day they are supposed to be delivered & if not , they should be returned to the store for immediate delivery by a back up delivery service . I have had multiple emails telling me they are out for delivery then never turn up . I have called customer service almost 50 times in a 3 day period. When i placed the order online for the bouquet ( almost £200 ) , i followed up with a call to double check that all the details were correct. They have absolutely ruined Mother's day for me , highly unprofessional, terrible customer service . Save yourself a lot of time & energy and order elsewhere - if i could give zero star rating I would ! I have had to go through my bank to reclaim my money .

Negative experience: I don't usually like posting negative reviews, but I felt it was important to share this. I bought these flowers to cheer up a colleague. When I saw what they had received, I was absolutely gutted! I paid £54 for these! I have included two photos: what was advertised and what was received. Shocking, dull flowers.

Negative experience: Do NOT use this company. They do not care about you and your events. I placed the order 3 days in advance to make sure it'll be delivered on time as it was a GIFT. So I waited and waited but no update about shipping the order.. I called them many times, emailed them, no response... they finally realised they messed up and rushed things to deliver it. They delivered the flowers at 11:53 pm!!!! It was supposed to be a gift and obviously I could not gift it as it was delivered at midnight when the party was over. The flowers were also not fresh. I requested for a refund and they failed to respond. Horrible experience.