Edith Wilmot Bristol Florist
Information about Edith Wilmot Bristol Florist
Opening hours
- sunday: (closed)
- monday: (closed)
- tuesday: 8:30-17h
- wednesday: 8:30-17h
- thursday: 8:30-17h
- friday: (closed)
- saturday: 8:30-17h
Edith Wilmot Florist is a renowned name in Bristol's floral scene, boasting a rich legacy that dates back to 1895. Located in Carlton Court, Westbury-on-Trym, this florist has established itself as one of the premier providers of floral arrangements in the area, known for its meticulous attention to detail and commitment to the local community.
Specializing in fresh flowers, Edith Wilmot focuses on creating bespoke bouquets and floral tributes suitable for any occasion—be it birthday celebrations, anniversaries, or solemn farewells. The expert team of florists is always ready to guide you in making choices that best reflect your sentiments.
The florist takes pride in utilizing seasonal flowers and, whenever possible, locally sourced blooms, employing environmentally friendly packaging methods. They offer same-day and future delivery services within Bristol and its surrounding areas, as well as nationwide delivery through florist relay services.
Our comment from Flowerspedia about Edith Wilmot Bristol Florist:
Edith Wilmot Bristol Florist is a highly acclaimed floral shop known for its exceptional service and stunning floral arrangements. Customers consistently rave about their experiences, describing the team as incredibly helpful and friendly. Here are some highlights from various reviews:
- Outstanding Customer Service: The staff at Edith Wilmot go above and beyond to assist customers, ensuring that every order is handled with care and attention to detail.
- Beautiful Floral Arrangements: Customers frequently comment on the beauty and freshness of the flowers, with many stating that the arrangements closely match the images seen online.
- Prompt Delivery: The florist is praised for its quick and reliable delivery service, with many orders arriving on the same day or within a few hours of placing them.
- International Service: Edith Wilmot accommodates international orders effortlessly, with customers expressing their satisfaction in sending flowers abroad.
- A Memorable Experience: Many customers share heartwarming stories about their floral gifts, highlighting how the flowers made special occasions even more memorable.
Overall, Edith Wilmot Bristol Florist is a top choice for anyone seeking beautiful flowers and exceptional service, whether for celebrations, sympathies, or thoughtful gestures. The commitment to quality and customer satisfaction truly sets them apart in the floral industry.
Edith Wilmot Bristol Florist: Reviews
Fantastic experience: Best team ever! Incredibly helpful! I give it 6 out of 5 stars. Greetings from Thomas from Germany
Thank you so much, Thomas! We’re thrilled to hear you had such a great experience — a 6 out of 5 makes us blush! Sending our greetings all the way to Germany!
Fantastic experience: Wow - I must say that this has been one of the best florist experiences I have. Quick delivery, and some of the most beautiful flowers I've seen. Thanks so much - high praise indeed to the talent florists at Edith.
Thank you so much for your kind words and lovely feedback. We’re delighted to hear you were happy with both the flowers and the service. Your support truly means a lot to our team, and we’re so pleased we could be part of such a positive experience. We look forward to welcoming you again soon.
Fantastic experience: Excellent florist, beautiful flowers and lovely customer service. Thank you so much!
Thank you for your feedback, the Edith Wilmot Team wishes you and your family a very Happy Christmas and a New Year
Fantastic experience: Great service. We have ordered from overseas twice now with no hiccups and will continue to do this Edith Wilmot florist.
Thank you so much for your feedback! The Edith Wilmot Team wishes you and your family Merry Christmas and a very Happy New Year
Fantastic experience: I took a chance ordering these flowers from Australia. for family in Bristol. We are so very happy to have chosen Edith Wilmot Florist the flowers were exactly what was pictured absolutely stunning the communication via email was very good. I even got another email to confirm delivery which was a piece of mind being here in Australia. The family that have received the flowers were so very happy. I highly recommend Edith Wilmot Florist.
Thank you for your feedback. The Edith Wilmot Team wishes Merry Christmas and a very Happy New Year to you and your family
Fantastic experience: Lovely flowers, identical to the image on the website. Delivered really fast, and communication over the phone was great.
Thank you so much for your lovely 5⭐ review! We’re delighted to hear the flowers matched the website image perfectly and that you were happy with the fast delivery and our phone communication. It means a lot to us! ✨
Thank you for choosing Edith Wilmot — we hope to make something beautiful for you again soon.
Fantastic experience: Great and quick service and beautiful flowers. Would recommend. Thanks!
Thank you so much for your kind words! We’re thrilled to hear you loved the flowers and our service. It means the world to us that you’d recommend the Edith Wilmot Team!
Fantastic experience: Absolutely fantastic florist. Delivered a stunning hat box arrangement to a friend in Bristol and it was exactly what I'd asked for and more. Highly recommend Edith Wilmot Florist!
Thank you so much for your wonderful review! We're thrilled to hear that you were pleased with the hatbox arrangement and that it met your expectations. Your recommendation and kind words mean a lot to our team here at Edith Wilmot Florist.
Negative experience: Purchased an £80 bouquet for a funeral. Very poor quality i’m afraid. Very disappointing to see. £7 delivery charge too.
We’re sorry to hear you were disappointed with your order. Our flowers are delivered fresh every day, and we take great pride in the quality of our work and the many happy customers who return to us regularly. The £7 delivery charge is clearly shown on our website at the time of ordering.
We do value your feedback, and even though the funeral has now passed, please feel free to get in touch with us directly — we’d be happy to discuss this further.
Kind regards,
The Edith Wilmot Florist Team
Fantastic experience: I had a beautiful bouquet of flowers delivered for my birthday, they are so fresh and absolutely stunning. I would definitely recommend Edith Wilmot to anyone needing a florist. Thank you
Thank you so much for your kind words! We’re delighted to hear you loved your birthday flowers and that they made your day extra special. Your recommendation means the world to us, and we look forward to creating something beautiful for you again in the future.
- Edith Wilmot Team -
Fantastic experience: Thank you ever so much. Beautiful flowers delivered to my wife to celebrate our 20th anniversary. In her words 'such a lovely surprise they brought a tear to my eye'. They smell wonderful too!
Thank you so much for your lovely review! We’re honoured to have been part of such a special milestone and delighted to hear the flowers made your 20th anniversary memorable. Wishing you both many more years of happiness together! ✨
Fantastic experience: Stunning flowers, reasonably priced and very easy to organise. We are very happy with the service provided and would absolutely use again.
Thank you so much for your kind words and 5-star review! We’re delighted to hear you loved the flowers and found everything easy to organise. It was a pleasure to create something special for you, and we’d be thrilled to help again anytime. ✨
Warm regards,
The Edith Wilmot Bristol Florist Team
Fantastic experience: Thank you for the beautiful posy of flowers. They were just as pictured on line. I ordered them from West Australia for my cousin in Bristol. My cousin was delighted with her birthday surprise.
Thank you so much for your lovely review! We're delighted to hear that the posy was just as you expected. It means a lot to us that you trusted us with your order all the way from Western Australia. We hope to create something special for you again in the future!
Warm regards,
The Edith Wilmot Bristol Florist Team
Fantastic experience: I love to use local florists and this was the first time I used Edith Wilmot and I will definitely be using again. Many thanks for the excellent service, our daughter was thrilled with the flowers xx
Thank you so much for your lovely review! We're so happy to hear that your daughter loved the flowers and that you had a great first experience with us. It truly means a lot when customers choose to support local businesses like ours. We look forward to creating something beautiful for you again soon!
— The Edith Wilmot Florist Team
Fantastic experience: Lizzie was incredible. I came in last minute for a bouquets of flowers for my aunties 50th. This was no problem for Lizzie,she took time out to go through all the different options and put together a lovely selection. Thank you Lizzie.
Thank you so much for your kind words! We’ll be sure to pass on your lovely feedback to her – she’ll be delighted!
We really appreciate you taking the time to leave a review, and we hope to see you again soon.
— The Edith Wilmot Florist Team
Fantastic experience: I picked the color and let the florist do the rest and the bouquet that was delivered for my daughter’s birthday was beautiful. Ordering on the website from another country was super easy and convenient. I could not be happier and will order flowers from the “Edith Wilmot Bristol Florist” in the future.
Thank you so much for your kind words! We're so pleased to hear that ordering from abroad was easy and that your daughter's birthday bouquet was a beautiful surprise.
It means a lot to us that you trusted us from afar, and we’re thrilled you were happy with the result. We look forward to helping you with more special moments in the future!
— The Edith Wilmot Florist Team
Fantastic experience: Thank you for the wedding bouquet It was beautiful
It was our pleasure to be part of your big day! Congratulations to both of you!
— The Edith Wilmot Florist Team
Fantastic experience: Beautiful flowers that I ordered for my sister in law
Thank you so much! We're so glad you were happy with the flowers for your sister-in-law. It’s always a pleasure to be part of thoughtful moments like this.
— The Edith Wilmot Florist Team
Fantastic experience: We ordered sympathy flowers for a member of staff. Beautifully presented and delivered on time as promised. Excellent service.
Thank you for your kind words. We’re truly honoured to have been able to help you express your sympathy during a difficult time. We’re so pleased to hear everything arrived as expected and that you were happy with the service.
— The Edith Wilmot Florist Team
Fantastic experience: Ordered an extra large white wreath for my dad's funeral I can't say enough how happy I was with the flowers so so beautiful. Delivered on time and very professional thankyou for lighting up a sad day.
Thank you so much for your kind words during such a difficult time. We’re truly honoured to have been able to create something meaningful for your dad’s farewell. Knowing the flowers brought even a little light to your day means the world to us.
With heartfelt thanks,
— The Edith Wilmot Florist Team
Fantastic experience: Absolutely flawless service, super quick, flexible and responsive. Amazing prices for the beautiful flowers, their quality and the arrangement you get! I made an online order, works super easy. 10 out of 10, i highly recommend!
Thank you so much for your lovely review! We're thrilled to hear you were happy with the flowers, service, and the online ordering process. Your recommendation means a lot to us, and we hope to create something beautiful for you again soon!
— The Edith Wilmot Florist Team
Fantastic experience: Beautiful flowers, amazing service. Easy to order and great selection. Will definitely be my go to florist.
Thank you so much for your kind words! We're so glad you loved the flowers and found the ordering process easy. It means a lot to hear we’ll be your go-to florist – we look forward to helping you again soon!
— The Edith Wilmot Florist Team
Fantastic experience: Many thanks for a super speedy delivery! Beautiful flowers delivered to my daughter in Bristol.
Fantastic experience: We chose Edith Wilmot to provide our wedding flowers last week, and I have to say we were absolutely blown away my the displays, bouquets and buttonholes. For the limited budget we gave them, but allowing them pretty much free range of choice, we were advised and guided to get the absolute maximum effect out of flowers in season. We would highly recommend them if you need any such a service. Thank you and your staff all so very much
Thank you so much for your wonderful review! We’re absolutely delighted to hear that you were happy with your wedding flowers – it was a real joy to be part of your special day. We're so glad you trusted us with creative freedom, and that we could make the most of your seasonal choices and budget.
A big thank you from all of us here – and warmest wishes for your future together!
— The Edith Wilmot Florist Team
Fantastic experience: Ordered on a Sunday evening & delivered the next morning. Great service, beautiful bouquet
Fantastic experience: Ordered flowers today online for my lovely friend , I live in Lincolnshire & she lives in Bristol so I had to google some florists first , this one had the most reviews , & most consistent great reviews which was important to me when buying flowers from a florist I’ve had zero dealings with before, and these showed postcodes where they deliver too which saved me the hassle of having to ring them . Beautiful flowers ,I’m thrilled they look so lovely & my friend loves them so I’m super happy. Thank you ever so much for the speedy delivery . Xx
Thank you so much for your wonderful feedback! We’re thrilled you found us through the reviews and that your friend loved the flowers. It means a lot to know our delivery and service helped make your gift special, especially from afar. We look forward to helping you again whenever you need!
— The Edith Wilmot Florist Team
Fantastic experience: Lovely bouquet delivered on time, thank you Edith Wilmot
Spring flowers to brighten your day! Thank you for the feedback.
Fantastic experience: Ordered 2 bouquets from Edith Wilmot Bristol Florist online website so easy to use picked up 1 bouquet from the shop the other delivered 1st class service & really beautiful roses & flowers
Nothing is nicer than a bunch of red roses and a happy customer! We hope to see you soon!
Fantastic experience: Flowers were beautiful, as they always are with Edith Wilmot, they truly are the best flowers by far over any other shop/service, thanks so much
Thank you for your kind words, we hope to see you back soon!
Fantastic experience: Great service ordered and delivered the same day and the flowers were great thanks Mark b
Thank you for your feedback. Flowers for bringing warmth in these cold days.
Fantastic experience: I ordered flowers for the same day delivery. The flowers were beautiful and arrived within 2 hours.
Thank you very much for the 5 stars!
Fantastic experience: The funeral arrangement was so beautiful. The team went the extra mile to ensure the flowers were delivered extra early. Customer service was outstanding, updating me every step of the way.
We are always happy to help, even at the hardest time. Thank you for your feedback.
Fantastic experience: 10/10 service with stunning flowers - managed to get next day delivery during an incredibly busy time. THE BEST IN BRISTOL
Thank you for your 5*. Flower to The People!
Fantastic experience: Thank you for the beautiful flowers you delivered to Holiday Inn Bristol Filton for us, they were top quality and arranged/presented so lovingly. Your care and attention in helping us with the surprise gift was meticulous and we really appreciate all your help. Would definitely recommend this business!
Thank you for taking time to leave a 5* review. We are always here and happy to help even with strange request. Thank you!
Fantastic experience: I placed on order for my daughter's birthday in the last minute. In a few hours, a beautiful bouquet of flowers was delivered. She was very happy. Highly recommended this flower shop. All the best!
Dear Viktoria, Thank you for your feedback, we are happy if both the customer and recipient are happy. Flower to The People!
Fantastic experience: Very helpful and professional staff. I wasn't sure what I wanted, but the ladies helped me and put together this beautiful bouquet. The flowers smelled lovely and prices are very reasonable too. My wife absolutely loved it this bouquet!
Thank you so much for your feedback, we are happy that both you and your wife liked the flowers. We are always here, happy to help. We hope to see you again soon!
Fantastic experience: Came within an hour of making the order - the bouquet is beautiful too. V happy
Thank you so much for your kind words, we are always happy for the feedback!
Fantastic experience: Great service, flowers arrived on time. Very happy with the arrangement. Thank you, Will. Definitely use this florist again :)
Thank you for your kind words! Flower to the People!
Fantastic experience: Happy to have found this florist on google - really stood out from everyone else. Elegant bouquet tastefully put together - exactly what I had in mind. High quality flowers. Same day professional delivery. Thank you!
Dear Zara, thank you so much for the feedback, we loved the flowers of your choice too! And regarding by the recipient's phone call.... It was a wow factor thank you so much for choosing us!
Fantastic experience: Hello! I ordered flowers for my sister birthday, choosing the birthday package. They offer you different colors options among bright, pastel, neutral or surprise from the store. I chose the bright colors and they were amazing. Thanks to Edith Wilmot Bristol Florist my family (included my mom and father of course) could be so close to my sister in this special day. Furthermore they wrote a birthday card to her with notes you can write while you order the flowers. It was done with passion. I really appreciated the service and the quality of flowers, and I’m sure to order again from here. Grazie mille from Taranto, Italy
Thank you so much for your feedback, we are always happy if we can bring the family closer together. Even by "just" flowers!
Fantastic experience: The bouquet in a basket was beautiful, exactly as ordered. This was extremely important as I was ordering from overseas, and needed it delivering. Ordering was extremely easy and delivery was on-time. Thank you!
Thank you for your feedback, it is always nice to hear that the flowers were well received and both of you were happy. Flower to the People!
Fantastic experience: My order was done online and I was delighted to hear that my friend was very pleased and sent me a photo. Thank you
Thank you so much for your feedback, I'm very pleased both you and your friend were happy with them.
Fantastic experience: Beautiful flowers delivered when requested
Thank you for your feedback!
Fantastic experience: Edith Wilmot were always friendly, helpful and patient. They are very knowledgeable about flowers and their displays were excellent! They also managed to find lilac, which we had requested and which had just gone out of season, and was a brilliant surprise to us.
Thank you so much for the lovely review, we always try our best... even sometimes we need to say, not sure, we could get the requested flowers. But this time, we tried harder. Congratulations again and thankyou for the pictures.
Fantastic experience: Another beautiful bouquet from Edith Wilmot. Always reliable and always lovely fresh flowers. Wouldn’t go anywhere else!
Thank you so much for the lovely review and hopefully see you again soon!
Negative experience: I ordered the same bouquet, but in three different colours, for collection. The order form very clearly said one was brights, one was pastels and one was neutrals. Turned up, all three bouquets are neutrals. They are beautiful, but not what I ordered. Didn't have time to wait for them to be fixed as I was collecting en route to the lunch for the recipients of the flowers.
Dear Beckie, We are very sorry that you received the wrong colours. It was totally our fault, not checking properly your colour choices. But we still hope, the recipients liked them.
Fantastic experience: Ordered for my mother for (US) Mothers day. super simple to order and the flowers were lovely. Thank you very much!
Always happy to help people who live far away from their loved ones. Especially on Mother's Day! Thank you for your feedback.
Fantastic experience: I just wanted to say a huge thank you for the fabulous bouquet of flowers that you delivered on my behalf last week. I had asked for cheerful bright flowers. You certainly did that and included all the types of flowers that I had requested. The recipient was thrilled and has sent me daily updates on their opening status and how lovely they smell. I will not hesitate in using you again in the future. Once again, many thanks
Thank you so much for your feedback, we are always happy to hear the flowers were well received and the recipient enjoyed them for days.
Fantastic experience: Comment from my daughter:” The flowers are incredible… It the most amazing bouquet I have every received❤️” thank you.
Make it simple: Thank you so much for the feedback! It melts our heart!
Fantastic experience: I ordered flowers from my home in Canada to be delivered to my cousin in Bristol. The flowers were sent in sympathy as he had just lost his beloved wife. Over easy email correspondence, I was helped. A gorgeous bouquet of various fresh white flowers were sent in a vase and presented beautifully this morning. My cousin sent a picture and I couldn't be more pleased.
Sorry for your cousin's loss, and thank you for your lovely feedback.
Fantastic experience: Two stunning boxed bouquets hand delivered. My dad passed away so these flowers really brightened my spirits
Thank you for your feedback and we are very sorry for your loss :(
Positive experience: Thank you for creating and delivering such a classicly beautiful 'bunch'' of flowers to my daughter waaaay over there in Bristol. When ordering from afar (in my case New Zealand) it is reassuring to know that the quality of on-line images translates into the quality of flowers delivered.
Thank you for your feedback, we are happy that you found a trusted florist from waaay far :D
Fantastic experience: Very easy online ordering and the flowers were delivered as requested and as ordered. They were well received by my friend who messaged to say how lovely they were.
Fantastic experience: Lovely flowers as always. They never fail to disappoint. I got Christmas flowers for my mums birthday and they were beautiful. I live in Canada but my mum lives in Henbury and the website is so easy to use! It won’t let me write another review because I’ve already left a review so EDIT: I sent flowers to my mum for Mother’s Day. I live in Canada and am so thankful that their website is so easy to use and I can have the confidence that they will be delivered when they say they will be. As always, a beautiful job, thank you!
Laura, thank you so much for your kind words. Flower to the People!
Fantastic experience: Just perfect! Easy to order, delivered within a couple of hours and a very happy Mother!! The bouquet was beautiful. Thank you
Thank you for your feedback, we are always happy for these happy feedbacks :) Flower to The People!
Fantastic experience: A beautiful bouquet for a new baby girl. Yet again wonderful fresh flowers delivered with care . Would highly recommend this florist.
Thank you for your feedback, happy customer, happy florist! Flower to the People!
Fantastic experience: I cannot speak highly enough of the team at Edith Wilmot. We asked them to provide the flowers for my father's funeral which were beautiful. Then, on the following morning, when we wanted to send flowers to thank the Chaplain who presided over the service, they responded to my request, and not only created a beautiful arrangement, but delivered it with chocolates and a hand-written card within 1 hour from the initial phone. A superb service from a very kind, caring and professional team.
Double 5 stars! Thank you! Flower to the People!
Fantastic experience: Great service and the flowers delivered for a birthday celebration were absolutely beautiful and well received. I will definitely be ordering with Edith Wilmot again.
All the stars! Thank you for the feedback Anna! Happy customer, happy florist! Flower to the People!
Fantastic experience: Judit has been amazing and the flowers were fantastic. Thank you again!
Happy customer, happy florist :) Thank you for your feedback!
Fantastic experience: Received by recipient on time and after seeing photo of the Surprise Me arrangement thought it looked great.
Thank you Jane for your feedback, we are always happy if the customers are satisfied.
Fantastic experience: Beautiful bouquet of white roses for my daughter in law for her 40th birthday. Thank you
Thank you so much for the glowing review Debbie! We're so glad youand your daughter in law liked the bouquet - it is quite a stunner!
Have a wonderful rest of your week!
Negative experience: Have used this florist for many years but last two years the flowers have been below par. These ones didn’t last a week and were expensive in comparison to supermarkets so unfortunately won’t be using them again.
Hello FD,
Thank you for taking the time to leave a review and we're sorry you weren't satisfied with what you received. We do have a no quibble guarantee where we also guarantee 7 days life from your flowers (5 if they're springtime ones.) So if they don't last we'll happily replace them for something new. If you had contacted us about this we definitely would have put things right for you. In fact, please do still get in touch - unhappy flowers are not our aim at the end of the day and we want everyone to be satisfied with what they buy.
For our own stock rotation knowledge, can we ask if you bought these from the selection of premade bouquets or were these ordered?
In regards of the supermarkets being cheaper, they have the benefit of purchsaing flower in much higher bulk whilst at the same time undercutting the growers who provide them with the flower, effectively making the growers struggle and then close too. We generally pride ourselves on having high quality and a much vaster selection than supermarkets, so if we can make this right, we'd like to.
Kindest regards,
Edith Wilmot team
Fantastic experience: Excellent service. Flowers are beautiful as always. Highly recommend and I look forward to send/ receive some more in the future.
Glad we could help Anna - give that special person in your life a judge in the ribs and we'll get something beautiful for you next time! Flower to the People!
Fantastic experience: I was sent a beautiful bouquet of blue and yellow flowers which lasted a whole two weeks and still looked good. Very impressed with the service and quality.
Dear Harriet, group hugs and high fives all round!
Flower to the People!
Fantastic experience: The most beautiful flowers for my wedding. Abi was an absolute dream to work with, very patient with the back and forth and understood my concept completely. I was absolutely blown over by the bouquets, church flowers and flowers at our wedding breakfast. My mum who’s fifth child got married remarked that these were her favourite flowers out of all the weddings.
Dear Abbi,
Our Abi was super chuffed that it went down so well for you.
Glad to be of service and thank you so much for taking the time to review.
Flower to the People!
Fantastic experience: I have just received a beautiful bouquet from my employers. The flowers are really lovely and beautifully arranged. Thank you so much.
Glad to be of service Marcia, and thank you so much for your kind review. Flower to the People!
Fantastic experience: Ordered a Christmas bouquet via the website to collect, upon collection I was a little disappointed with the flowers. I brought them home & emailed them to say how unhappy I was as in the past previous bouquets were a lot better. With it being the day before Christmas Eve & seeing how busy the shop was I didn’t think I would get a swift response back, I was wrong within an hour I had a lovely reply back from Abi. She was more than happy for me to take them back the same day & replace them for another bouquet to my satisfaction, Abi & the team were very welcoming in helping me choose other flowers and it was no bother to them to sort out a new arrangement for me. Top quality customer service in one of their busiest times of year, thank you it was much appreciated. Merry Christmas & hope you enjoyed the chocolates.
Carly, thank you for your review and all the stars (and the chocolates, they were a help whenever we were flagging!) We do pride ourselves on getting things right the first time - so are only too happy to rectify any problem as soon as it arises!
Happy New Year & Flower to the People!
Fantastic experience: Many thanks to the ladies at Edith Wilmot who provided a surprise posy and button holes for my friend’s wedding yesterday. The flowers were beyond expectation and the couple were delighted. Perfect!! You have two repeat customers now for sure. Service with a smile as well as a steer on parking and budget friendly. So appreciated. Thank you.
Glad to be of service Rachel, and thank you for taking the time to write your review. Flower to the People!
Fantastic experience: Quality was extremely good and arrived well orchestrated, so important for my daughters 21st birthday. Thank you Edith Wilmont Florist!
Glad to be of service Lisa and thank you for your review.
Flower to the People!
Fantastic experience: Beautiful flowers for my mum everyone commented .excellent service cannot recommend enough i would like to say thenk you so much.
Elaine, thank you so much for your kind words. Flower to the People!
Negative experience: Avoid. This used to be my favourite florist with lovely flowers and friendly service. However things have changed. The flowers still seem attractive but the service stinks. Discourteous and arrogant beyond belief. I sense the management and values have changed. Such a shame for a local business like this…
Dear Bristol Bear,
I am so sorry that you think so. Management, staff and values haven't changed in years, so I'd love to hear more specifically on why you are so unhappy!
If you could take the time, please email [email protected] and I'll see what can be done, I do hate to let a good customer down and can't do anything if I don't know where the problem is.
Fantastic experience: They delivered a gorgeous bouquet and chocolates for my niece's birthday. So easy to work with too!
Leigh - thank you for all the stars - flower to the People!
Fantastic experience: I wanted to purchase a potted plant for my sister's birthday, but I live in California and she lives in Bristol, England. Alex Jones listened to all my issues and came to my rescue after several failed attempts on my end to get the order accepted. My sister was so surprised and absolutely loved the flower arrangement. If I ever find myself visiting Bristol in the future, I'll be sure to stop by in person and give Alex a big hug.
Always up for hugs Katie, they make the world go around Flower to the People!
Fantastic experience: Excellent service, flowers were delivered quickly, even with a same day order. I ordered the florist's choice gift box, and what they put together was lovely. A great surprise gift for the missus.
Brownie points, group hugs and high fives all round Craig. Thank you for your kind words. Flower to the People!
Fantastic experience: My grandmother received a beautiful bouquet for her birthday. I choose the florists choice pastels, which arrived in lovely pinks and creams, she was very happy. Beautiful high quality flowers, would recommend.
Jade, happy to be of service. Thank you for relating reality. Flower to the People!
Fantastic experience: A fantastic florist. Their flowers always last for ages and the staff make life very easy for a simple bloke who knows nothing of flowers or complimentary colours.
Keith, thank you so much for your kind words. Flower to the People!
Fantastic experience: Sent some flowers to my mum for her birthday. The website was easy to use and I ordered Monday morning for delivery before midday and it all worked perfectly. Although I have not seen the flowers my mum said they were beautiful.
Glad we could be of service Linzi, and thank you so much for your kind words. Flower to the People!
Fantastic experience: Yet again another truly stunning arrangement sent to my mother for her birthday. I have never had a disappointing experience of Edith Wilmot, whether by online or in-store - they remember you, they remember the bouquets they have sent out, and always strive to surprise!
Rob, thank you so much for your kind words and glad we could be of service. Flower to the People!
Fantastic experience: Ordered Mum flowers for her birthday and saw the autumn hand tied bouquet that looked perfect on their website. They were delivered today on her birthday and she loved them saying they were beautiful. She also said the delivery person was also very polite and said "I hope you enjoy your flowers and your day" Nice touch Edith Wilmot flowers
We do try to excel every way we can Steve. Flower to the People!
Fantastic experience: I needed to order a bouquet of flowers internationally. The website was easy to understand and Edith was a pleasure to deal with. She gave me exactly what I requested. The recipient was so pleased that he sent me a picture of them! I would use Edith Wilmot Bristol Florist again in a heartbeat!!! The flowers, service and delivery were outstanding!
So glad they went down well and thank you for taking rhe time to review. Flower to the People!
Fantastic experience: I was so pleased to find a helpful, efficient local florist in Bristol. When I had to change the delivery date, they were very obliging. My friend was delighted with her birthday bouquet.
Brownie points all round Robin! Glad we could be of service. Flower to the People!
Fantastic experience: Thank you for the beautiful bouquet for my mother's birthday, and for including her favourite flowers as I'd requested - she absolutely loved them! :)
Thank you for taking the time to let everyone know Helen. Most kind. Flower to the People!
Fantastic experience: Prompt, friendly and efficient. The beautiful flowers were very well received and delivered on time. We will certainly use this florist again.
Hywel, thank you so much for taking the time. Flower to the People!
Fantastic experience: Received a beautiful birthday bouquet (and chocolates and champagne) from my brother. Absolutely gorgeous arrangement and still going strong a week later! (Don't worry, I put them well out of my cat's reach after the photo!)
So glad you liked them Daisy and thank you for your kind words. Flower to the People!
Negative experience: 2 Experiences with Edith Wilmot Bristol Florist. My first experience was wonderful (please see review below in 2nd para). My second experience with Edith Wilmot Florist in Bristol is, sadly, the complete opposite of my first review. Recently, when I called to arrange another bouquet for my Aunt (after losing her son) I was told they do not deliver to this particular area in Bristol anymore. In fact, I was advised to use Interflora! I sent an email to the gentleman I had originally spoke to and can confirm - after 8 days, I have received no acknowledgement or reply. It seems that while they were happy to accept orders during a "dry spell" (April 2021) - they "are too busy now" to deliver to the same address (these words are verbatim of what was said to me)! I found an alternative florist who was most happy to take an order, deliver locally and created a stunning bouquet for my Aunt. Without hesitation, I will use them in the future. Am sad to write this review as I always try and use small local businesses when and wherever possible. Take heed, if your looking for customer service - think twice! Such a shame!! I've given 2 stars to reflect the first experience but, sorry, the second experience was very disappointing, underwhelming and quite frankly insulting! First Experience: Excellent Quality, Presentation & Service. I live at the other end of the country from Bristol but, from the initial phone call to Edith Wilmot Florist to the fabulous hand-tied bouquet delivered to my Aunt, the service was impeccable. My Aunt has called me each day since receiving the bouquet because she is so thrilled. Being (cough, cough) in "older years" there is absolutely nothing impinging on her vision or mental faculties and in her words "it is the most beautiful bouquet" she has ever received! High praise indeed. Thank you very much Alex. Highly recommend Edith Wilmot Florist :-)
Dear Kay,
So glad your first review went well and sorry that you weren't as happy with the second.
When you place your order via the website you'll notice that theres an option to choose from a list of Bristol postcodes we do deliver to for free and "everywhere else". In the delivery information page it takes you through this in more detail.
Occasionally, if the delivery routes work out, or we have several orders for the same area we will deliver ourselves we do deliver outside of our advertised areas.
Hope that helps clear things up.
Flower to the People!
Fantastic experience: Ordered and delivered next day, beautiful bunch of flowers and my wife was extremely happy. Thank you
Happy wives are where it's at! Thank you for your kind review and Flower to the People!
Fantastic experience: Fantastic service. I ordered a flower arrangement online for a special couple celebrating their diamond wedding anniversary to be delivered as we were going to be on holiday. Delivered on the day and received email to confirm. Recipient was delighted with the beautiful flowers. Thank you all at Edith Wilmot.
So glad we could help Anne-Marie.
Flower to the People!
Fantastic experience: The website was easy to use, the flowers arrived on time and I chose the summer selection which were very well received, defo recommend Edith Wilmot
Ashley, so glad we could be of service and thank you for your kind review. Flower to the People!
Fantastic experience: Thank you so much for your wonderful service today. I booked early afternoon for today and they have been delivered. My friend is delighted with them. Thank you again
Dear Jan, we do like to get a job done in a timely manner. Thank you for your review. Flower to the People!
Fantastic experience: Really pleased with the level of service and quality of flowers delivered yesterday. Would certainly recommend this florist to anyone...Thank you
Dear Ben, thank you so much for your kind words. Flower to the People!
Fantastic experience: Perfect as usual but maybe more so as I picked one of your own ceations ot on the main pages (pastel specified) and it was so loved by my patrner - her birthday !! Many thanks
So glad we could help David and thank you for your kind review. Flower to the People!
Fantastic experience: Ordered via their website from overseas. Selected the florist pick bouquet and was delighted with the gorgeous flowers that arrived for my mum's birthday! I always use Edith wilmot flowers and will continue to do so. Always reliable service and gorgeous flowers every single time!!
Thank you so much for your kind words Lisa. Glad to be of service. Flower to the People!
Fantastic experience: I bought some flowers for my wife on our anniversary. They were stunning! Thank you so much.
Steven - a stunning woman deserves the best. Flower to the People!
Fantastic experience: Thank you for your flowers delivered to my Mother. She was so happy to receive the flowers, and not having seen them myself, sound wonderful from her description. It was so good to be able to send these from so far away.
Fantastic experience: I live in Canada and have just received a photograph and thanks from my family.. The flowers are beautiful. I experienced prompt and easy communication via the www. I would thoroughly recommend this florist.
Thank you so much for your kind words Terry, so glad they went down well. Flower to the People!
Fantastic experience: Fantastic service, same day delivery, and superb flower selection by florist. Recipient said the flowers were beautiful & in lovely eco packaging. Highly recommend
Thank you so much for your kind review Deirdre! Flower to the People!
Fantastic experience: Brilliant service I ordered flowers and champagne in the morning and they were delivered later that day. Flowers were beautiful and ordering process very easy. I would definitely use again and I would heartily recommend Edith Wilmot Bristol.
Dear Karen, thank you so much for you kind words. Glad to be of service. Flower to the People!
Fantastic experience: Living nearly 30 miles away I was searching online for a florist local to a friend I wanted to surprise with flowers. This florist looked really good and had great reviews and was free delivery too! It was easy to order, efficient delivery and I although I had chosen the florists choice I had asked for a selection of yellows because that is my friends favourite! My friend absolutely loved them and I’m so impressed with the quality. If I ever need to order flowers in this area again I will definitely use this florist!
So glad we could help Chelsie - just point us in the right direction and watch us go!
Flower to the People!
Fantastic experience: These flowers were stunning. Arrived on time and were the perfect gift. Thoroughly recommended
Fantastic experience: Absolutely beautiful flowers delivered with very short notice for a friends birthday. Wonderful flowers and great service. Highly recommend!
More than happy to help Miranda - Flower to the People!
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