Bloomex New Zealand Flowers

Negative experience: AVOID! Go elsewhere! Our delivery arrived multiple days late, and we had ordered the “super sized” bouquet (three price tiers above the basic option). What arrived was VERY small—there was absolutely nothing “super sized” about it. It honestly made us wonder what on earth their “small” bouquet would even look like. To make up for the delay they said they would include a “lovely gourmet treat”, but what was included was just a tiny underwhelming chocolate bar. Another frustrating part was that we ordered from a website listed as Mel’s Flowers, which appeared to be associated with Mel’s Flower Truck, but it turns out the order was actually fulfilled by Bloomex. The branding felt very misleading. The flowers eventually delivered were small and pretty limp delivered in a box. After receiving the poor service and product, I looked online and found many similar negative reviews and complaints about Bloomex, which unfortunately matches our experience. Please go elsewhere, and do your research - wish we had!!

Negative experience: Absolutely a deceiving company. They put up beautiful large bouquets of flowers on their website but when its delivered, they are absolutely tiny. There were options for larger sizes and I picked the biggest you can get for my partners birthday. Absolutely not worth the money you pay for. Stay away from this company. Photos show from their website and what you actually get. Total rip off.

Negative experience: Absolutely garbage company, massively unprofessional for their service and communication- DO NOT USE THEM!

Negative experience: Googled for flowers in Hamilton and NZ Blooms came up and looked nice so I ordered from them. I paid extra for same day delivery as it was my sister's birthday. After a few hours I got an email (from Bloomex - the "actual" company) stating as I had ordered a 'special item,' it had to be delivered from their 'out of town facility' (which turned out to be Auckland) so would be delivered the next day. When I ordered there was nothing to say it was a special item, and when I paid for same day delivery there was no pop up to say it was not eligible for this. I would have ordered from somewhere else had I known (I am in Auckland). They emailed saying they would 'make it right' by refunding the same day delivery fee of $5 on top of regular delivery of $15 (naturally they should do this but I only got $5 back), prioritising the delivery (left Auckland at 6am and was not delivered until 8 hours later), and adding in a free gourmet chocolate (turned out it was a peanut slab - not gourmet by any stretch of the imagination). So I had the stress of all this, they had the audacity to say they would make it right (the only thing that would make it right would have been to deliver on my sister's birthday), and all that was given was a peanut slab for all my troubles. Bloomex ruined the whole experience for me.

Negative experience: Really really disappointed Ordered flowers for my mom's birthday who lives in Whangarei and flowers arrived with petals off and looking dead. Like majority people here, I didn't read the reviews and now I feel sorry for spending the money on such a disappointing bouquet.