Wild Poppies
Information about Wild Poppies
Opening hours
- monday: 7:30-17h
- tuesday: 7:30-17h
- wednesday: 7:30-17h
- thursday: 7:30-17h
- friday: 7:30-17h
- saturday: 7:30-12:30
Wild Poppies is a premier florist located in Auckland, established in 1995, synonymous with elegance and quality in crafting bouquets, gift baskets, and sweet treats. With a focus on outstanding service, they offer a wide variety of floral arrangements and gifts perfect for any occasion.
From birthdays to corporate events, their personalized consultancy ensures that each client finds the perfect option to express their feelings. Each bouquet is a true work of art, designed with fresh, seasonal flowers that guarantee beauty and longevity.
One of Wild Poppies' standout services is their same-day delivery in Auckland for orders placed before 2 PM, providing convenience for those wishing to send last-minute gifts. Moreover, they offer customization options, including the possibility to add a message card to your order.
Wild Poppies has received accolades for the quality of its products and exceptional customer service, establishing itself as New Zealand's number one florist. If you're looking for the perfect way to brighten someone's day, Wild Poppies is the ideal choice.
Our comment from Flowerspedia about Wild Poppies:
Wild Poppies is a renowned florist in New Zealand, celebrated for their stunning floral arrangements and exceptional customer service. Many customers have praised the beautiful selection of flowers that arrive exactly as depicted online, which truly enhances the gifting experience for their loved ones. Whether it's for a birthday, anniversary, or just because, Wild Poppies consistently delivers high-quality blooms that leave a lasting impression.
Among the highlights of their services, customers frequently mention:
- Impressive Selection: Wild Poppies offers a diverse range of floral arrangements and gifts, ensuring there's something perfect for every occasion.
- Fast Delivery: Many users have appreciated the prompt delivery service, with flowers often arriving on the same day or within hours of ordering.
- High Quality Products: The flowers are fresh, vibrant, and beautifully packaged, making each gift a delightful surprise.
- Personal Touch: Customers love the warm communication from the team and the option to add personalized messages, adding that extra special touch to each order.
- Accommodating Service: The team at Wild Poppies is known for their willingness to assist with urgent requests and last-minute orders, ensuring customer satisfaction.
Overall, Wild Poppies stands out as a reliable choice for floral deliveries in New Zealand, earning the trust and loyalty of both local and international customers. They have successfully catered to a variety of gifting needs, making special occasions even more memorable.
Wild Poppies: Reviews
Negative experience: No confirmation that your order has been delivered Not private: card is not sealed nor in an envelope so everyone can read it if sent to a workplace for example
Fantastic experience: We have used this company to send flower to our relatives in NZ. They are always happy with them and they are just like the online picture. It's refreshing to find a company online to does what they say, especially when we are overseas.
Negative experience: Poor customer service As a long time customer of wild poppies, I was very disappointed after finding out first hand how unprofessional and unresponsive their customer service team is. My wife ordered some flowers for her mother's 60th birthday in November. The flowers arrived bent and broken so my wife sent and email with a photo advising that the delivery was not up to their usual standard. The customer service rep replied saying " the driver must have squashed the flowers, as it is almost closing time we will follow up with you tomorrow morning". Obviously we got no follow-up. My wife replied to the email another 3 times throughout November and December and got no reply. Great service. Still waiting on a reply. I ordered flowers for 14th Feb, just like everyone else. 14th Feb goes by and no flowers. 15 Feb, still no flowers. 16th Feb at 3pm I give them a call regarding the order and I have been advised that they just "forgot" my order and it slipped through the cracks somehow. My wife sent a follow-up email which still has not been acknowledged. Really disappointed at their service and won't be receiving our business anymore.
Fantastic experience: Just ordered cupcakes and they were delivered an hour later! Always the best service from these guys. Absolutely recommend.
Positive experience: Okay experience, had to follow up multiple times regarding my order. Flowers were nice though
Negative experience: Extremely rude customer service and failure to cancel order I emailed on 5 February to cancel my flower order scheduled for 14 February. I also called the following day and spoke to a lady who was very helpful and advised me to email, assuring me the team would cancel it. A few days later, I called again and was told the order had been cancelled, despite still receiving no reply to my email. However, on 14 February, the flowers were delivered anyway. I emailed again immediately. On 17 February, after calling five times, I finally got through. The man who answered was extremely rude, unhelpful, and dismissive. When I asked when I would receive a response, he said he had “no idea” and that it was “up to the owners.” He then blamed a “busy week” and responded with “no you don’t know” when I said I understood. There was no apology at any point, despite the fact that I gave more than enough notice to cancel and was explicitly told the order had been cancelled. This situation reflects poor internal communication and unacceptable customer service. The person who handled my call on 17 February needs retraining in basic professionalism, respect, and how to apologise for mistakes and delays.
Fantastic experience: I ordered super grade red roses, and they are so beautiful and are so much larger than I’m expecting. Services online is great.
Thank you so much for your review
We love our Red Roses ,
they are the best we can find
It’s wonderful to hear you love them too !
Have a great Valentines Day
Kerry & Team
Fantastic experience: I have ordered from Wild Poppies on many birthday occasions. Their service is always reliable and timely. I made an error ordering for an urgent last minute delivery and was able to ring them to have this done sooner. They were able to accommodate it with no additional cost and got delivered just in time. Well packaged, good variety of flowers, gifts and messages.
Hi Reuben
Thanks so much
It’s a pleasure taking care of your floral and gift needs at any time. You are very welcome
We appreciate your business
Kerry and Team
Negative experience: I have been a loyal customer of Wild Poppies for a long time, but my recent experience was deeply disappointing. I ordered a "vibrant and colourful" snapdragon arrangement based on the warm oranges and reds pictured on their website. What was delivered was a pale, muted selection of whites and purples - a palette far more suited to a sympathy or funeral bouquet in my opinion. When I reached out, the response was dismissive. I was told the website is merely a "style guide" and that my perception of the colours was personal. This directly contradicts the Wild Poppies FAQ, which states: "if a particular flower variety is unavailable for whatever reason, we will substitute it for as close a match as we can get for both style and colour." There is no world in which white and purple is a "close match" for a vibrant orange and red palette. Despite their "100% satisfaction guarantee," no actual remedy was offered, and they have now stopped responding to my emails entirely. It is a shame to see a local business I previously trusted fail so significantly on both product quality and basic accountability. I won't be ordering from them again.
That’s such a shame I’m more than happy to send a replacement. I agree with you That sound right at all
Our snap dragons are very bold and bright
I’ll re send your snapdragons for Valentine’s Day or asap.
Sorry I’ve been away and have just seen this
Kerry
Fantastic experience: Order a Special Cake for delivery 30/01/26 to Mayne Automotive, Onehunga There was a staff member there that looked after my car for 2 weeks Bryan his patience and service proved to me he was a really nice person. Did receive a msg from Bryan later that day and he said the parcel was lovely and they all loved it with gratitude. Thank you Wild Poppies for your great service. Ngā Mihi Sheryl
Hi Sheryl.
Thank you for the review, its very appreciated.
I am glad Bryan loved his gift
that you so thoughtfully sent.
Regards Kerry and Team
Fantastic experience: Wild Poppies provides excellent service and answered my question immediately despite the time difference. I ordered my flowers from the Netherlands and had them delivered to my aunt in New Zealand. She was so surprised by the large amount of beautiful flowers she received. I am extremely happy and satisfied!
Thanks so much for your wonderful review Fleur
It’s a pleasure to have you as a customer
Kerry and Team
Fantastic experience: When buying from overseas, it's hard to know if you have chosen the best available supplier. Wow, Wild Poppies are amazing. We have used them a few times now and their service and attention to detail is exemplary. We sent our daughter the Christmas Pedestal, gingerbread, cupcakes and fudge to her office. Everyone was jealous and impressed. Great value, delivered on time and truly represented on the website.
Hi Brendan
That’s so lovely to hear.
Your so right the internet is very difficult in our industry
So many companies mis represent what they are actually going to deliver and the value and quality you expect is woefully short on what’s been promised. At Wild Poppies every customer and order is the most important one we truly understand the trust our customers have placed in us x
Kerry and team
Fantastic experience: I'm amazed at how quickly these guys fulfilled a last minute Christmas delivery! Great customer service. Friendly and efficient!
Thank you so much Matilda for the 5 star review
Sorry for the late reply
It’s very appreciated
Hope you have a great Valentine’s Day
Kerry and Team
Fantastic experience: I use Wild Poppies for most of my gifts; whether it be a wedding, birthday, new baby, mother's day. People often comment on how amazing the flowers, cupcakes, hand-creams etc. are. They will always be my go-to gift delivery place!
Thank you for your loyalty! We love to help support you with your gifting
Fantastic experience: Beautiful flowers! Same delivery is absolutely amazing and so fast love love love thank you!
Thanks so much for the 5 star review.
The best part of our business is our amazing customers who are loyal and great to deal with like you Nesh
Kerry and Team
Fantastic experience: Such a wonderful experience from start to finish! Everything felt easy and personal, the bouquet and sweets were exactly as pictured, and your warm communication made it even more special. The handwritten card was the absolute icing on the cake! Thank you Wild Poppies team.
Hi Niken
So sorry for the late reply
But a million thank you’s for the 5 star review
It’s truly very appreciated
Kerry and team
Fantastic experience: We highly recommend Wild Poppies, I had given the wrong address and phoned them in a panic, no need as they sorted it all out. Thank you all so much, would definately use Wild Poppies again
Thanks so much for the 5 star review Ayrlies
It’s very appreciated.
We look forward to helping in the future with your glower and gift giving
Kerry and Team
Negative experience: Have ordered numerous times & unfortunately they have gone down hill 179$ for 10 flowers is just ridiculous come on guys what happened ?
I own Wild Poppies and know we don’t have any orders going out where the cost is that high for 10 flowers
We try to have the freshest and best flowers for all our customers
Flowers have become very expensive we try hard to deliver value where we can.
Your welcome to reach out and I’ll organise a delivery for you at no charge
Kerry
P.S Sorry for the late reply
Fantastic experience: Have ordered on numerous occasions from Wild Poppies. They’ve always pulled through with my last minute orders and even the complicated deliveries of delivering to a large public hospital. Have loved their weekly steals - flowers & cupcakes at reasonable pricing! Recently ordered the most beautiful purple shades bouquet for my sisters 40th. I loved that the chrysanthemum that featured in the bouquet which is also known by nickname as the Soccer Mum! Perfectly match for my sister and the era she’s in atm. Thank you Wild Poppies! Will be back to order again soon
Fantastic experience: Wild Poppies recently delivered a beautiful gift to my daughter, and I couldn’t be happier with their service. The flowers were absolutely stunning — fresh, vibrant, and beautifully arranged in an elegant presentation bag. The mix of roses, gerberas, and other seasonal blooms was perfect and really brightened her day. Along with the flowers, the delivery included a lovely box of mini cupcakes and a jar of handmade confectionery. The cupcakes looked and tasted amazing — a sweet and thoughtful addition that made the gift extra special. Everything from the presentation to the delivery was seamless and professional. My daughter was thrilled, and I’m so grateful to Wild Poppies for creating such a beautiful and memorable surprise. ⭐️⭐️⭐️⭐️⭐️ Highly recommended for gorgeous flowers and delicious treats, all delivered with care and attention to detail.
Fantastic experience: Wild Poppies is my absolute go-to business for every occasion. I can always rely on them for quality and efficient service. Although I no longer live in Auckland, I still use them because I know my friends and family will feel my love, even in my absence, when they receive a beautiful WP gift.
Negative experience: I have received multiple flowers from my partner from this company and I’m sure he spends a lot on the gifts he buys me considering the prices on the website. However, at the start of august the roses were nearly dead (photo listed below), the petals were folded and just did not look fresh. I received a dozen of roses (fresh and nice) and not even a week later, they’re nearly dead too despite how many times I’ve changed the water etc, I don’t know.. for the prices you’re paying for, you would expect high quality flowers or at least some decent fresh flowers. I bought some from paknsave for my mother’s birthday and lasted until the end of Aug.. love the packaging but won’t be coming back here.
Hi Leo,
Thank you for your feedback, we appreciate your time. We're sorry to see your disappointment with regards to your most recent flower delivery. If you have the time, our customer service team are happy to help with any queries and qualms regarding any issues upon delivery. Unfortunately I cannot find your order to reach out to you directly. If you could please send through an email to [email protected] we would love to try and rectify the matter together. We hope to hear back to you and reach a happy resolution together
Fantastic experience: Lovely staff… beautiful flowers… will be there when ever I’m in trouble.. so often
Fantastic experience: Very efficent service, beautiful flowers and yummy cupcakes. Keep up the great work Wild Poppies.
Fantastic experience: My cousin's tulips were beautiful, the cupcakes were delicious and the Hennesey Cognac was GREAT! Excellent service, delivered on time.
Fantastic experience: I used WP to send flowers and cakes to my siblings in NZ. I took a risk as I live in the UK so not personally aware of WP but read reviews and placed my order. All flowers were delivered rapidly and presented beautifully, so much so that one of my sisters was brought to tears. The cakes were fantastic quality also I am told! Will absolutely use WP for future flower delivery in NZ. Excellent service.
Fantastic experience: An absolutely (near ) perfect experience and expectations exceeded !! The product of flowers and gifts were exactly as promised as was the communication re delivery .. Awesome work !!
Negative experience: Extremely disappointed with my experience. As someone with floristry experience, I know exactly what goes into a quality bouquet which is why I ordered the bouquet shown in the first image for my MIL's birthday specifically because it contained no lilies - which she is extremely allergic to. What arrived was completely different: a handful of roses, lilies(which I deliberately avoided), one disbud, and a very random displaced looking protea?? Of the five flower types shown in the reference image - hydrangeas, gypsophila, lisianthus, delphiniums, and dahlias - only one was actually included in the bouquet I received. Not only was this a poor-quality arrangement that looked far cheaper than the $150 | paid (something similar from Farro would cost about $80), but I was embarrassed when she texted me a photo of the flowers - a bouquet full of flowers I knew full well she was allergic to. If they could only supply one out of the five flower types pictured, I would have appreciated being given the choice to either proceed with the order or cancel altogether, but instead, they just went ahead without consulting me. While I understand seasonal substitutions happen, this was unacceptable. There was no option to request "no lilies" during checkout, and my reviews warning others about this experience have not been published. I won’t be purchasing here again and urge others to think twice before ordering
Fantastic experience: Thank you for making someone special to me so happy. Your service and products are exceptional. I ordered from Australia and all was delivered on time and I am very happy with your Wildpoppies service business. Second time I have used you and will again soon.
Negative experience: I wasn't going to leave a review here but the way they handled my complaint has led me here. I ordered a cake and they charged $79 for a cake that didnt have the requested message. It wasn't properly finished. When I wrote a respectful complaint they told me that they didnt make the cakes and that the baker assured them their cakes were of good quality. Well I the customer assured them it wasn't. Disappointing to say the least.
Fantastic experience: I ordered the light pink roses for my mother and the quality was excellent! They still look brilliant 4 days later!! Would happily order again!
Fantastic experience: Very surprised at how quick they delivered my order. Ordered at 7am, got delivered at 11am. Absolute superstars
Fantastic experience: Had a really positive experience ordering gifts for my sister in Auckland. The staff were very kind and prompt in replying to my questions despite the time difference. Gifts arrived beautifully presented and my sister was very happy. Would definitely order from WP again. Thank you
Hi Alex,
Thanks so much for your review, your feedback is very appreciated.
Take care Kerry and Team
Fantastic experience: The flowers were beautiful, and I loved that they offered gluten-free cupcakes, which can be hard to find. My friend with celiac was over the moon to receive them. Delivery was in under 20 hours from ordering, you really can’t get better than that!
Fantastic experience: Best florist store in Auckland. I buy from Wild Poppies regularly. I have never had a complaint from my partner. Every bouquet is met with a smile, hug and smothering of kisses and it's thanks to the consistency of Wild Poppies team. Sometimes I'm not able to make it to collect an order they will happily leave the flowers outside, in a safe covered area so I may collect. The same day delivery service in Auckland has never let me down either. Keep up the great work team! Fletcher
Fantastic experience: This florist never disappoints! Gorgeous arrangements, always fresh and top quality flowers. They also offer a wide range of gift packages to suit any budget. Perfect for every occasion!
Fantastic experience: Wow just WOW! My friend loved the gorgeous flowers and cupcakes on her birthday. The delivery was spot on. Thank you!!
Fantastic experience: We sent my mother your cupcakes for her 80th birthday, she said "wow! she had never tasted anything like it, was wonderful." Thank you for such a beautiful assortment.
Fantastic experience: My family and I love, love, love Wild Poppies. I ordered today for birthday, flowers, divine Devonport chocolates, carrot cake and Pt Chev cookies and was told the gift was amazing. I recommend Wild Poppies for easy to use online shopping and welcome free xtras. All the products are so fresh, flowers beautiful and my favourite the mixed cup cakes, delicious.
Fantastic experience: My go to and favourite place to order flowers from and the free Auckland delivery promo makes it even better! Great loyalty programme and always good deals :)
Fantastic experience: I have received multiple different flower packages from them for various occasions that are always exceptional!! Being away from my hometown and not being able to celebrate with family and friends, I always feel special receiving a heartfelt card, beautiful flowers, a sparking drink, and even cupcakes that make me feel loved and appreciated! WildPoppies does an amazing job at capturing and delivering each special occasion where I feel celebrated from thousands of miles apart.
Fantastic experience: I was given a Wild Poppies gift for a special Birthday and was so impressed with the beautiful flowers, cake and candle. As it was so easy to go to the website and order a gift for my daughter and on another occasion a gift for a friend I will continue to buy gifts from Wild Poppies. When you know the gifts are of a high standard and will be delivered on time it makes buying gifts so easy from this Company.
Fantastic experience: This company has very high standards. The flowers are always fresh the presentation of the gift is fabulous and their delivery is super fast and efficient. I have been dealing with this company for many years... first when I was still working in real estate and now that I am retired. I can highly recommend them whether you order on line or go in to their premises they are friendly and super nice.
Fantastic experience: Wild Poppies are great. They have a fantastic range of arrangements and top quality flowers. There is also a wide range of gift packages which are fantastic for any occasion. Numerous times have purchased for Birthdays/Mothers day and never had any issues with the deliveries - even when ordering from abroad
Negative experience: Flowers looked old, the petals were already turning a tinge of brown, it looks like they might last another day or two max. I thought this was a high end flower shop. I just went to new world and they had better looking/fresher flowers. I've ordered alot from many flower or gift shops, this was the worst quality, I was a bit embarrassed to give it as a gift.
Fantastic experience: Cyprus did an amazing job with our order the flowers were absolutely beautiful, and the colours so vibrant! It was all so convenient, especially being such a last-minute request. Thank you so much!
Fantastic experience: A Beautiful Surprise from Dubai to NZ with Amazing Service! I’m a friend from Dubai and wanted to surprise my best friend in New Zealand for her birthday and Wild Poppies made it absolutely perfect ❤️ Cole was incredibly helpful, kind, and went the extra mile to make sure everything was arranged smoothly and delivered right on time. The whole experience felt so personal, even from halfway across the world. Thank you, Cole and the Wild Poppies team, for making this surprise so special! I’ll definitely be ordering again. Highly recommend!
Fantastic experience: Best experience with Wild Poppies. I mucked up my order when ordering a friend’s birthday cake by putting the wrong date. At 4pm when it hadn’t arrived I messaged them and explained. They said it was no problem and got the cake on a courier immediately- delivered to me by 6pm on a crazy stormy Auckland Friday night. Thank you Wild Poppies. Excellent customer service and the cake was a great success!!
Hi Coral,
We are always happy to help, if there is a solution we will find it and fix it straight away, thank you for the review
Enjoy your weekend,
Team Wild Poppies.
Fantastic experience: Place order yesterday, went to pick up the flowers today and omg! Sooooo beautiful so happy I ordered from here I definitely know that my friend and family will love the flowers thank you.
Thank you Lei. we are glad you loved your flowers.
Wild Poppies has a very full range of florist option's and gifts on hand for collection anytime.
Enjoy your week and thank you for the review, we appreciate it.
Wild Poppies Team
Fantastic experience: We brought a few thank you gluten free dairy free chocolate cakes for the amazing staff at North Shore Hospital when our mum was in hospital. The cake was devoured! Incredible service, great value and delicious!
Thanks Melissa,
Great to hear the Cakes we a big hit,
Thank you for the review,
Team Wild Poppies
Negative experience: Very disappointing experience. Do not order if you are not in Auckland because you won’t get cupcakes and the only place this is made known is buried deep in their delivery information. A pop-up or warning should display on your order before checkout. Customer service also wont ring you to advise of issues but will just assume you have access to emails and then make decisions for you regardless. This is not okay as had I known if any substitutions I would have cancelled the order.
Hi Cheryl,
very sorry you were disappointed, we have been delivering gifts outside Auckland for over 25 years, we do state on the product page due to courier issues we cannot deliver Cupcakes, Cakes and Plants outside Auckland, for our Best Buy deals we substitute PT Chev Cookies.
We would love to send cakes etc, but it's very risky they are too fragile.
Kerry and Wild Poppies Team
Fantastic experience: Absolutely beautiful flowers and cupcakes, our mum loved hers for her birthday! The team were also so accomodating and helpful when changes needed to be made to our order at late notice. We will definitely be using Wild Poppies again in the future.
Thank you Jordan
We loved your 5 star review and appreciate your business.
Look forward to looking after you in the future
Kerry and Wild Poppies Team
Positive experience: I was really disappointed with the flowers I received. My son in England had upgraded to extravagant ($180) to ensure I received the nicest bouquet but unfortunately the flowers were old; two were soft already, broken stems, the leaves hanging limply and the roses were already losing petals. I did contact Wild Poppies and they said flowers were expensive at this time of the year due to flooding in the South Island and higher prices because of Mothers Day. My flowers only lasted a couple of days. Following on from my complaint, Wild Poppies reached out to me and sent another smaller bouquet of flowers that were in very good condition and have lasted well.
Fantastic experience: Mum loved her Mother’s Day gift! Thanks Wild Poppies for everything. I’m never disappoint with your bouquet’s.
Fantastic experience: It's 8:27 now and I just finished eating the first of the four cupcakes with pink top, from my gift box my son and his wife bought for me as a gift with a beautiful colorful bouquet. The cup cake is so delicious and I love it. The box is beautifully designed with the color that match the the pink top of the cup cakes. It amazingly done and I believe my friends love to buy these beautiful gift for their friends and families on special o casinos. I will recommend the WILDPOPPIES..FLORISTRY $ GIFTS to all my friends and families. Well Done
Fantastic experience: LOVE Wild Poppies - their service is amazing! Have used several times, as always has beautiful bouquets and last order they added some cupcakes which just made my daughter's day when received with her beautiful Lilies. Thank you Wild Poppies!
Fantastic experience: I am very pleased with the flowers, also a prompt delivery and service Happy Mother’s day !
Fantastic experience: We have just received our Easter treats of tulips and a tub of Pt Chev Cookies. Beautiful flowers and the cookies are the best I have ever tasted.
Fantastic experience: I had a wonderful experience with Wildpoppies Floristry! The website is intuitive and easy to use, offering a beautiful selection of elegant and tasteful products. I ordered a gorgeous bouquet of flowers along with a candle to send to my daughter, and everything was delivered with impeccable elegance and charm. This company truly offers a unique experience, connecting love and care between two people, even when they are far apart (Brazil/NZ). I also loved how easy it was to include a personalised card—it turned out perfect! Congratulations to the whole team! Definitely five stars!
Fantastic experience: So so blown away from my flowers today that came from a very sweet friend in Sweden . I am very grateful they arrived in the most stunning arrangement I've seen thank you Wild Poppies . K xx
Fantastic experience: I ordered flowers for my friend who lost her husband on Sunday she has just got them and she is is so very happy with them thank you for the great service and very lovely flowers for a very sad occasion
Fantastic experience: Wild poppies has been my go to florist over many years for many occasions, for birthdays, celebrations and most especially at times of loss. They have provided beautiful long lasting flower arrangements whether wrapped in paper or in beautiful vases that have been loved by every recipient I have sent them too. My most recent delivery was for a close relative who’d suffered so much loss in a short amount of time and Harry at WP got in touch to say they had run out of what I had ordered and that they would send off another beautiful bunch of equal value. I was so grateful for the quick communication and their thoughtful response. I will continue to use WP for all my flower gifts as they always come through every time.
Fantastic experience: Fast response and great service. One of the staffs, Harry was great in assisting our special order. Best decision to choose WP to send gifts to our loved one! Thank you WP!
Negative experience: $234 dollars for 6 cupcakes and flowers. Had upgraded the flowers to generous, well I can’t imagine what standard looks like. For daughters 18th and to be delivered to her at uni before her lectures. Email from company stated they would DEFINATELY deliver by 12pm. Didn’t happen. Blamed the driver and delivered when she was in lectures till 6pm. When I advised I was not happy, as my daughter was instructed to go to reception for a birthday surprise to find nothing, her first time away from home, they offered me 10% off next purchase. Not a reliable company or one that understands how special occasions work. Would not recommend, flowers very poor for the price.
Fantastic experience: Excellent service, beautiful flowers and gift sets and the cupcakes are also delisious!! We live in Oz and still have family remaining in NZ and have used Wild Poppies now for many years, whenever we have family we have sent flowers to in NZ Wild Poppies has been our go to for flowers hands down!
Negative experience: Tried to organise a birthday surprise for my mother in law. Wild poppies tried to delivery on the wrong day, upon trying to fix this issue was told that we requested the delivery to be changed. Still no delivery at 5pm on her birthday. Rang to follow up and was greeted by the most appalling customer service we have ever received. Dismissive, unapologetic and shockingly rude yelling at us over the phone. No professionalism whatsoever. Once flowers finally arrived they were extremely disappointing, wilted and no where near fresh, mostly likely the same flowers they previously tired to delivery. Wild Poppies was not apologetic nor helpful. Wouldn’t provide a full refund or take ownership for their extremely expensive and highly disappointing service. Will NEVER be using Wild Poppies again and will be telling many others not to. Save your money, and go somewhere else!!
Negative experience: My partner bought me a rose bouquet from Wild Poppies for Valentine’s Day and I was very disappointed with the roses. The roses didn’t look fresh since we picked up and then the petals started falling as soon as we opened the bouquet. I used to receive different bouquet roses in the past and it lasted over 1 month. Below was the photo 3 days after we received the roses. I put the roses straight in water on the same day receiving the bouquet. Very disappointed and it was a waste of money. I will never recommend.
Negative experience: Actually abysmal how bad these lot are, called twice on valentines week to make sure they would get delivered to my partner, both times said yes and 100% guaranteed it would, called back on Valentine’s Day asking why hasn’t it been delivered and you liars told me no it can’t be delivered, just say you’re a business hungry for money and exploiting desperate customers. I will never recommend this place especially for Valentine’s Day or any special day. The worst.
Fantastic experience: Lifesavers! I accidentally scheduled my Valentine’s flowers for the wrong day (facepalm). I reached out to them in a panic, and even though they were overwhelmed and past the Valentine’s Day cutoff, they went above and beyond to get my order out early. The flowers arrived on time, and my girlfriend was thrilled! I have no idea how I would’ve explained a Saturday delivery to a closed address—crisis averted! thank you so much guys A++. great service
Fantastic experience: Wild Poppies have got me out of trouble today. (Wedding anniversary). Same day delivery (delivered a few hours after I ordered) and I have a very happy wife with the flowers and other bits I got. Thank you so much Wild Poppies for making our ten-year wedding anniversary that little bit better.
Negative experience: their customer service is responsive however they failed to meet the brief TWICE. Overpriced for what you get, I've seen better at the supermarket or diary. my husband got me a bouquet for our anniversary, the flowers came already half wilted and looking sad, I emailed them about it which they said it is sometimes out of their control when the courier provider doesn’t keep up their end of the bargin. the flowers clearly weren't fresh, but according to them it was damaged by the courier. I was given a partial refund on a gift card, which I thought I'll give them a second chance. I specifically rang them for my second order, wanting a Pastel Pink bouquet with no greeneries for a special occasion that had a colour theme, I ended up getting a LILAC bouquet with lots of green...I called and ask why this was the case, the lady told me the hydrangeas are really fresh that's why they are green but will turn pink overtime, and the rest they just used what fresh flowers they had available at the time. Why have options for different colours on your website if you cannot provide the one the customer wants? As for the hydrangeas, no they did not turn pink even after a week, while the rest of the flowers died and had to be chucked out. I ended up buying another bouquet from my local supermarket because this one couldn't be used for the event. $300+ wasted, will never purchase from them again.
Fantastic experience: Amazing service and stunning flowers Absolutely recommend and will continue ordering time & time again
Fantastic experience: Highly recommend. Amazing help with every aspect. I had extra gifts being delivered to the store from the South Island to go along with the flowers, and staff waited for the arrival. I was definitely a difficult customer, but the team made me feel heard and were always so patient. Every request was met! And my mother loved the flowers. Thank you guys so much x
Fantastic experience: The whole process of giving my daughter a gift on her birthday was absolutely delightful. I appreciated the guidance staff gave me and the quality of products my daughter received. Highly recommended!
Thank you very much Sally we really appreciate the support!
Fantastic experience: Poppies and cupcakes is THE most perfect gift to receive in my opinion. Not only were the cupcakes delicious ( and pretty ) and flowers were fresh and perfection but the delivery to my house (outside of Auckland and seemly impossible by any other gifting company’s to find) were hand delivered to ensure I got my present safely and to the correct address. Thank you, I felt very treated and appreciated ❤️
We are happy to come up your way anytime! Thanks for the support and kind words x
Negative experience: my order never arrived and i have had no response from WP. They tried to tell me it had been delivered and that the courier driver had called me on delivery, which they had not and i asked WP to provide proof of this, but they have opted to ignore my emails instead. i spent $200 here and none of it arrived. the customer service is absolutely appalling and the lack of care is insane. they will not reply or refund my order.
Hi Sam,
I am sorry to hear about your experience. This doesn't sound like our usual practice. I would love to investigate further if you could please email me on [email protected]
Fantastic experience: My beautiful flowers arrived in perfect condition from Auckland to South Taranaki, not a petal out of place!. Beautiful is an understatement as they look like that "Ray of Sunshine" which described my beautiful Mum and sent to me by my friends on her passing. Wild Poppies Team a BIG thank you.
Thank you for your kind words Christine x
Fantastic experience: I have used wild poppies for corporate gifting many times and always had incredible service and Feedback, every client who received flowers from me had rave reviews. But today to my surprise I got to be on the Receiving end! I got some tulips and cupcakes, the delivery was so good he walked all the way down our path to make sure they got delivered to me (very very long path!) the flowers are gorgeous and the cupcakes were equal. I cannot recommend WP Enough
Thank you very much for this incredible feedback Chloe! We appreciate your support x
Fantastic experience: Same day delivery, and the bouquet looked even better irl then the website pictures! The recipient was very happy, as were we. 100% recommend, will definitely be back.
Fantastic experience: Discovered Wild Poppies when my manager gave our team cupcakes for International Women’s day. Super yummy! I’ve now been ordering from them to surprise friends during special occasions. Delivery is always on time and accurate Update - yep, they’re still my favourite. Their customer support is also super quick and responsive. Love their points and rewards system too!
Thanks so much Dina, we very much appreciate your kind words.
WP Team
Fantastic experience: Thank you to the amazing team at WP for this lovely gift! I'm thrilled to have been able to send my mum this thoughtful package for her birthday, all the way from Australia, with just a few clicks. She was overjoyed with the surprise. The flowers were fresh, and she said the cupcakes were delicious. This is my second order from your company, and I'm so happy I discovered you! It's wonderful to know I can send my family a little piece of my heart on their special days right from my phone. I'm very impressed with your item quality and prompt service. A very happy and loyal customer here—thank you once again, team. I'm truly grateful!
Morning Ailean,
We are so pleased to hear your gifts are very well received, its a pleasure having you as one of our special customers.
we look forward to helping out in the future, anytime we are more than happy to help if you ever have any special requests or needs.
Kerry and Team
Fantastic experience: I had the busiest day ever and one of the things was to send flowers to a friend. I completely messed up the order and only realized this after I clicked submit. I emailed Wild Poppies (stressed out!) but they instantly fixed the order with no hassles whatsoever. Most amazing customer service I have ever received, and this really made my 'not so good' day so much better. Thank you from the bottom of my heart
Hi Jilleen,
Thank you kindly for this wonderful review. Your feedback and time are greatly appreciated. Our team are most happy to help and try make your experience as smooth as possible, and it's great to see we were able to help on this occasion.
We hope to hear from you again soon.
- The Wild Poppies team
Fantastic experience: Amazing service! Ordered the "market bouquet in burnt orange" for my mother-in-law - being told she perked right up, and is showing them to all the doctors! Delivery was super fast - just three hours! Thanks, you guys!
Thank you Lillian,
We're thrilled to hear that the burnt orange market bouquet brought so much joy to your mother-in-law! It’s wonderful to know our flowers had such a positive impact on her day. We’re also glad to hear about our speedy delivery service. Thank you for your kind words and for choosing Wild Poppies!
Fantastic experience: Amazing service. Today gift for mother n law delivered to myself as address did not populate. The driver happily redelivered to her address. Made her day. Every time I have purchased or been receiver of Eild Poppies gifts it has been of high quality. Cakes yum, cup cakes yum, flowers gorgeous, candles and hand creams smell delicious. Thank you for wonderful service.
Your feedback and kind words are truly appreciated Hina.
We hope to hear from again you soon
Fantastic experience: Ordered flowers for my friend, and it absolutely made her day and week! She loved everything about it - the colour palette, the delivery, packaging. They lasted several weeks. Will absolutely order again.
Hi Olga
Glad your friend loved her flowers the team will enjoy reading your review
At Wild Poppies we maximise the life of our flowers by having a high turn over of flowers, we also keep them in our chiller not on display in the shop
It really makes a difference to how long they last x
Have a great week
From us all at WP
Fantastic experience: Excellent communication, especially around alternate arrangements for food items. Very timely delivery. Beautiful flowers. It made my friend very happy on her birthday. I would highly recommend this business. The delivery person took it straight to the right place and person, despite the delivery address being a very large and confusingly laid out public building.
Thank you for the lovely review Roshni! We're thrilled you and your friend loved the flowers. It was a pleasure assisting you and we appreciate your kind words about our team and delivery service.
Until next time
-The Poppies team
Fantastic experience: THE BEST FRIGGING CUSTOMER SERVICE EVER!!! I ordered a live plant in a beautiful ceramic pot for $99 + personalized card and a candle (all beautiful) with overnight delivery(it was a last minute gift) for my mums birthday in May. The gift arrived on a Thursday, well within the timeframe given however, the ceramic planter was fractured and the plate had been smashed to pieces(obviously the fault of the courier), however I reached out to Wild Poppies customer care and explained what had happened and Jye was incredible to deal with, very open and willing to remedy the situation even though WP was not at fault. There were no questions asked and no hesitation to replace the planter. She advised that the same planter would be sent to mum on the next courier and it will be double wrapped this time. My mum received her new planter two days later on the Saturday. We are both sincerely grateful and we will forever recommend Wild Poppies to everybody, you are an amazing service and we have used Wild Poppies a couple of times since May. Still exceptional flowers and service. Thankyou!!
Thank you so much for your fantastic review! We're absolutely thrilled that you loved the flowers, candle, and personalized card for your mum's birthday.
We truly appreciate your kind words about Jye and our customer service team. It's our pleasure to go the extra mile to ensure our customers have a positive experience, even in situations beyond our control. We're glad we were able to quickly resolve the issue and get a beautiful, new planter to your mum.
We look forward to helping you create more special moments for your loved ones in the future!
Thanks again for your recommendation!
Warmly,
Negative experience: Lovely flowers, but surprising additional delivery fees. I ordered flowers for delivery (to the same address I've had flowers delivered to before without issue) and got a call the next day asking for an additional delivery fee. Would much prefer any additional charges are up front at checkout, being called on the day of delivery and asked for an extra fee is not ideal. I would not recommend for anything other than inner city delivery because of this.
Thank you for your feedback and for choosing us for your flowers. We sincerely apologize for the unexpected delivery fee that arose and the inconvenience it caused you. Cornwallis is one of the more difficult same-day delivery suburbs, due to the postcode stretching over such a large area, our website was unable differentiate the rural location and generate the correct cost.
We understand your frustration about not being informed of the additional charge upfront. To ensure this doesn't happen again, we're reviewing our checkout process to make sure all potential delivery fees are clearly displayed before placing an order.
We want to regain your trust and ensure a better experience in the future. As a token of apology, I will reach out via email shortly with regard to a credit you can use next time you wish to spread a little joy to a loved one.
- The Wild Poppies team
Fantastic experience: It was overwhelming looking for flowers to send for a baby gift. I found Wild Poppies, their website was easy to use and they had that most beautiful flowers with the option of sending cupcakes too I called to check the order had gone through and they were so helpful making sure I had written the right things in the notes for the delivery. Thank you guys for making my sisters day
Thanks Amanda, very happy to help.
We look forward to your next order,
Team Wild Poppies
Fantastic experience: The bouquet of flowers was massive and the entire office they were delivered to was astounded at how beautiful and huge it was. Our daughter was so emotional when she saw them. Just the response we were after. Will definitely shop here again.
Hi Leah,
Thank you so much for the review, its very appreciated.
Great to hear your daughter loved her flowers.
Team Wild Poppies
Fantastic experience: Mothers day 2024. To the team at Wild Poppies. Thank you again for the amazing service, the artist flair, arrangement, cupcakes and cookies, an absolutely beautifully presented bunch of Tulips. Much appreciation and hugs to you all. My Mum loves her gift. 2023.. Wow.. Thank you so much for going the extra mile, a beautifully prepared bunch of birthday flowers with some cupcakes and a very decadent chocolate cake, along with birthday candles and a scented candle.. this gift brought much love to my Mum. Absolutely hands down, ✋️ high five, and big hugs from me to your staff. Thank you so much for the artistry, care and heartfelt love from your team. Purrfect
Hi Regan
You sound like an amazing person, and we are lucky to have customers just like you
It’s our absolute pleasure to take care of your gift giving
All the best till next time
Kerry & team
Fantastic experience: Beautiful flowers and perfectly matching gifts I got it as a surprise for parent’s day and it was a huge success Thanks for the great service! I will definitely reorder in the future.
Hi Jisu
That’s wonderful to hear
We are all thrilled you are happy with your delivery,
Wild Poppies team
Fantastic experience: Yesterday, I went to collect my order (Flower's for my daughter graduation). Unfortunately, the order hadn't been seen and actioned prior to my arrival. But they rectified the situation in less than 5 mins. Everyone was so kind and it wasn't a problem. Mistakes happen - but it is how they are dealt with that gives a measure of the people. The lovely ladies are Wild Poppies are exceptional. The flowers were pretty bloody too.
Hi Mandy
that's great to hear, we do try hard to have all our pickups ready for collection, so I'm sure the team were very keen to rectify the situation for you
Glad you were happy with your flowers as well
Have a great mother's day on Sunday
Kerry and Team
Fantastic experience: Customer Service was excellent! Shoutout Jye for being accommodating and very helpful. Was worried about the delivery making it on time & being received properly (was sent to an office/corporate location) but everything was smooth sailing. Would recommend this to anyone wanting to make a floral delivery. Will absolutely use them again.
Hi Jona,
Thanks so much for a great review, and yes Jye is an amazing young man, very good at his job and always goes above and beyond to help. so we are very lucky to have him,
Cheers Kerry and Team
Fantastic experience: I used Wild Poppies last year for a beautiful hamper for my daughter. So when she had premature twins I wanted to do something similar when they came out of hospital. I filled in the online form but there was a small problem with one of the items I ordered. Jye got in touch and couldn't have been more helpful! Alternative suggestions were made - because of the location the delivery was going to be later than I hoped- but Jye worked magic and my daughter received the most beautiful flowers, vase and delicious cake two days earlier than I thought. She was absolutely thrilled and made more special as I am in the UK and my daughter in New Zealand. Thankyou so much for going above and beyond- cant tell you how much I appreciate it.
Thanks so much Liz, your review is very appreciated and we look forward to helping with flowers and gifts in the future.
Kerry and Team
Negative experience: On 31 March, I ordered the sunflower bouquet and selected a delivery date of 4 April. When tracking the delivery of the flowers, I noted that the flowers were sent from the florist on 2 April and were not delivered to my friend until 8 April. I understand that rural deliveries are difficult, however, her flowers were delivered to a shop that was not open on weekends and therefore were wilting further over the additional two days. Remarkably the flowers did surprisingly well after trimming and putting in cold water, however, their short life can only be attributed to the 6 days they had without water/constant refrigeration. I would not recommend this company for flower delivery, as the flowers themselves cost $69NZ and delivery was a further $49NZ.
Hi Megan,
Delivering Flowers to a rural address is very expensive but our charges are in line with the courier costs to do so. We have to ship with NZ Couriers and the cost of the Rural driver in the area
we don't charge $49.00 though so not too sure why you have stated this,
We have a success rate of over 99.9% for our outside Auckland deliveries so its a shame something has gone wrong with your order, I will look into it with the team,
Regards Kerry
Fantastic experience: The flowers were prettier than I thought, as shown in the picture. My fiance was also satisfied. And they are very kind to me. If I have to buy flowers again next time, I plan to buy them here.
Thank you so much
It’s lovey to hear your very happy with your flowers
We look forward to helping you in the future
Take care Kerry & Team
Fantastic experience: I ordered flowers for a work colleague late morning for same day delivery and literally within a couple of hours they had arrived! Cole was superb to deal with - efficient and super friendly. The flowers were beautiful. I will definitely be using Wild Poppies florist again.
Thank you Cathy
It’s our pleasure, we look forward to your next flower delivery requirement
Have a great week
Kerry & Team
Fantastic experience: Wild poppies staff are efficient, kind and patient. Not only are their products to high quality but the quick delivery makes it perfect for anyone with last minute gift ideas. A huge thank you to the team for making gift buying and delivering easy. Highly recommend ❤️
Thanks A million Megan
Your kind words mean a lot to us
We look forward to your next purchase
Kerry & Team
Fantastic experience: I ordered a carrot cake for my mums 70th birthday. What a great cake, full of walnuts and very moist not dry. It was just the right amount of icing too. Highly recommend for service as well. Thank you so much. Will be back again in the future for sure
Hi Irene,
Great reading your post, all our cakes are very delicious and have a homemade quality. Glad it was so well received.
We look forward to helping you in the future
Take care Kerry and Team
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