Flordel

Fantastic experience: Seamless delivery experience. My partner loved it :)

Fantastic experience: Amazing , just pick the Designers choice and let her do her thing. Beautiful!!!!

Negative experience: I tried to place an order to pick up on Friday. This place called me and said I had to pick up Thursday (after already paying.) I asked if the flowers would last until Saturday and they assured me they would. When I went to pick up on Thursday they didn’t have my order and made me wait a half hour so I could make a new one. The flowers then wilted within a day. Do not shop here. They basically stole $90 from me. Based on their response to my original comment I would like to add a few more things. 1.) Why would they sell me flowers under the assurance they would last more than 48 hours if they were going to wilt within a day. 2.) How on earth do they keep track of how long customers are in their store??

Fantastic experience: Easy ordering and smooth same-day delivery. The photos were even more gorgeous in person!

Negative experience: I went through Flordel twice, but the third time was a major disappointment. They called in the early morning asking for me to send photo ID through text message to verify who I am for flowers. 1) I called 3 other spots, and they said they never heard of requiring photo ID for delivering flowers. 2) The other two times I sent flowers they NEVER asked me for photo ID either. I sucked it up though and asked over the phone if I could send my student ID over; to which the lady on the phone said yes. I sent it immediately then left to take a shower and low and behold the order is cancelled. If you needed GOVERNMENT-ISSUED PHOTO ID, you could have just clarified that instead of lying to my face. I really did like this place, but customer service has gone downhill.

Fantastic experience: Beautiful and fresh flowers. I got them on valentines. Great packaging 10/10

Fantastic experience: Service is great! Ordered on the 12/13 a delivery for my wife on Valentine’s Day. The moment she clocked in it was there waiting for her. Everything was perfect! Definitely referring friends and others for future orders!

Fantastic experience: 10/10 experience from start to finish. The flowers were stunning, fresh, and carefully arranged. You can tell real attention went into the presentation. Delivery was perfectly on time and made the whole surprise even better. Highly recommend this florist to anyone looking for quality and reliability.

Fantastic experience: I have been coming here for my flowers for a very long time! Their flowers are always available and healthy! And they also last a good while! I most definitely recommend coming here for your flowers!

Fantastic experience: Getting good Birthday flowers on Valentine’s week always an extra challenge. But Flordel came thru again with a very much appreciated and beautiful collection of bird of paradise stems.

Negative experience: Someone order flowers for me from this shop. They absolutely awful quality and looks nothing like on their website. They like from the deli store

Negative experience: Avoid avoid avoid this place at all costs. These are the flowers I got vs what I ordered. This place is a joke. Owner should find a job where he does not need to interact with any other humans, he is not fit for human interaction.

Fantastic experience: Awesome job! I’m abroad and did everything on line and it was easy. Flowers are so beautiful and delivered promptly

Negative experience: DO NOT GO TO THIS PLACE!! They sent a YELLOW bouquet for a VALENTINES day order.. instead of the advertised white and pink ones that I ordered. They also forgot to add the note that I requested. The store owner was INCREDIBLY rude when I brought this up. If the business owner is reading this, I will be reaching out to a family member at the State's Division of Consumer Protection to see what can be done to prevent other people from dealing with such unprofessionalism and I will be filing a complaint with the Better Business Bureau. Maybe think before being rude, denying YOUR mistakes and offering no reconciliation.

Fantastic experience: Once again Flordel comes through with a stunning bouquet and reliable delivery. Highly recommend this shop. They give their customers value and many reasons to keep coming back. Thank you Flordel!

Fantastic experience: Our daughter got her beautiful birthday bouquet this morning, despite the nasty weather. Beautiful smile on her face so mission accomplished! THanks.

Fantastic experience: I’ve ordered twice from this place now and each time they’ve been consistent, delivered on time, and presented beautiful flowers. Thank you so much! Officially my go to flower shop.

Fantastic experience: I have bought flowers from you guys multiple times and im always satisfied. You guys are the best.

Fantastic experience: Service was wonderful, the delivery smooth and I was able to surprise them in the best way. If I could have this as an automatic service monthly without needing to do it myself it would be even better!

Negative experience: I am extremely disappointed with the quality of the arrangement I ordered. The website is extremely deceiving as to size especially. I will not utilize this florist in the future . Pricing is not good for the quality. I was sent a email review question on how did we do and did not receive a response. Unprofessional to say the least.

Fantastic experience: Thank you kindly for your service. The flowers that you delivered to the bereaved, were beautiful. ❤️

Fantastic experience: It was flowers send to my daughter for her birthday she was very happy and so surprised it made her 41st birthday very memorable since we are far apart thank you for your prompt service and detail attention very happy and grateful

Fantastic experience: Amazing - in every way! 1). Very easy online ordering. 2). They delivered - in an hour! (Did not request or pay for expiated delivery). 3). Most important, the flowers were incredible! Healthy bouquet of roses, carnations, snapdragons, mini Lillys and more. 4). Fairly priced. Every single thing about this transaction was perfect! Good on ya team - and THANK YOU!!! (Wish I could figure out how to attach pics)

Fantastic experience: Wonderful business with attention to customer and beautiful fresh personnalised flower delivery. I was so touched by this beautiful surprise

Fantastic experience: The bouquet and overall presentation is beautiful. Truly a delicate touch!

Fantastic experience: The most beautiful bouquet of flowers I have ever seen! They were very helpful in customizing my order and working with my budget. My expectations were beyond met and I highly recommend them.

Fantastic experience: THANK YOU!!! The Roses were FRESH beautiful bright yellow and got to my mothers home right early in the morning to begin the celebrarionnof her 75th birthday!!! Thank you soooooo much!!! My heart is happy!

Fantastic experience: Had a wonderful experience with Flordel!! The person I had flowers delivered to was leaving their apartment fairly early in the day, so I was worried about the delivery making it to them before they left. Flordel was very communicative and got the flowers to their destination very quickly. The quality of the product was great as well! Definitely recommend them!

Fantastic experience: Wonderful ! Definitely for next surprise. I will keep you on my mind.

Negative experience: That’s a $100 bouquet that was delivered

Fantastic experience: It was a really good birthday surprise . Perhaps the best bouquet I've been gifted thus far by an admirer . Absolutely gorgeous to say the least

Fantastic experience: My favorite florist in New York. Thank you for always taking special care to make sure the arrangements look bright and fresh and that your clients are pleased.

Fantastic experience: Same day delivery of a beautiful bouquet for my daughter’s birthday. Hadn’t used Flordel previously, but absolutely would use them again!

Fantastic experience: Beautiful flowers! Absolutely stunning. Delivery was smooth. Wrapping in on point. Delivered with water and vase was nice wrapped separately. The best flower delivery in NYC! Would highly recommend

Fantastic experience: These guys saved my bacon after I got scammed by an online flower delivery company who failed to deliver the flowers to my girlfriend for her birthday. I ordered some from here yesterday night and they showed up first thing this morning with a beautiful bouquet. I appreciate them so much and will be back for more flowers in the future, always buy local!

Fantastic experience: Omg the flowers arrive bright& early and the recipient was so pleased!!! This company is the best! Wonderful customer service the entire time!! I purchased the night before and the flowers arrive by noon the next day!! 5 STARS all the way!! This is my first time ordering with Flordel and it won’t be the last.

Fantastic experience: I LOVE THIS SHOP. I was trying to find a place that could provide some festive balloons for my toddler's birthday at a reasonable price (with a decent amount of variety), and this place delivered on all fronts! Once I walked in, the nice man at the counter was warm, friendly, and eager to show me all the potential options. He was quick to fill my balloons with helium, and he warned me about how to hold them, to keep them away from high doorways, and to let me know to expect the balloons to look deflated outside in the cold, but that they'd perk up again once indoors and in warmth. The helium lasted in these balloons for over a MONTH! The prices were very reasonable; for the number balloons with helium, the cost was $11, and the prices for the other balloons vary depending on type with helium, but all prices are way below what you'd expect for Manhattan, and definitely LES! I first came last year, and then I came back for a second time just today for my daughter's birthday balloons this year. I love this business and hope they keep going strong! If only all customer service could be as kind, friendly, and helpful as these guys are!

Fantastic experience: This place is the absolute best. They have it all and are always quick to deliver.

Fantastic experience: Beautiful arrangement, same day service, good communication.

Fantastic experience: Very professional service, timely delivery, and quality product.

Negative experience: Horrible experience. Wanted to purchase two bouquets of the flowers they advertised as $19. Asked for a plastic bag to travel home and wanted to charged me $5 (each).

Negative experience: I followed the instructions on the website, which said to include the custom ribbon text in the delivery instructions section. I did exactly that, but the ribbon arrived with their own default wording instead of what I requested. I also added a personalized message in the note section, and that didn’t come through either. It feels pointless to offer customization if the company doesn’t actually include what the customer asks for especially with the prices they charge. I was highly disappointed and frustrated with this experience Response back Thank you for responding, but I need to clarify why I was disappointed. Regardless of the order being last-minute, the arrangement I received did not reflect what I requested or what was advertised. If certain customizations were not possible, that should have been clearly communicated before the order was processed not after the fact. Timely delivery is important, but so is delivering what the customer actually paid for. The lack of transparency made the experience frustrating, and the final product did not justify the price. I hope your team improves communication moving forward so customers know exactly what they can expect, especially when the design ends up noticeably different from what was ordered.

Negative experience: I ordered sunflowers and they were delivered in extremely bad shape - all bent and looked dead. I asked the store for a replacement and they weren't able to help.

Fantastic experience: Flowers are beautiful, very fresh. Everything was delivered exactly as I ordered. This is the second time ordering from this company. They are great if you need a florist in Manhattan. THANK YOU

Fantastic experience: I'm so happy we the service the order get on time thank you so much for the beautiful arrangement flower

Fantastic experience: Impeccable service and great delivery! Could not have asked for a better experience. Highly recommend.

Fantastic experience: I ordered a floral bouquet all the way from across the United States, and I couldn’t be happier! The arrangement was absolutely gorgeous — full, fresh, and beautifully designed. The recipient loved it and said it made their whole day. The service was so fast, the price was great, and the care that went into every detail truly showed. Thank you so much for creating something so beautiful and meaningful from miles away! ✨

Fantastic experience: Designers choice - they followed my notes and the size was great! Definitely will re order from here.

Fantastic experience: I was looking specifically for white carnations and found the flowers at the Flordel. The bouquet was delivered on time and looked wonderful! Thank you!

Fantastic experience: I wanted to send my daughter flowers as a surprise for her birthday and I was in a hurry and stupidly ordered from FTD. Big mistake. Long story, but they were unable to deliver twice over two days. I then called Flordel, which is local to my daughter’s apartment and they were able to deliver a lovely arrangement the same day. So happy with my experience. Always shop local!

Fantastic experience: Ordered all the way from Texas, delivered to my sister in New York and beautiful arrangement.

Fantastic experience: Time and time again these guys never disappoint!!!!! If you aren’t buying your flowers here then I don’t know where you’re buying your flowers! 15/10 top tier service. Recommend to the highest degree!

Fantastic experience: Marat and his team are true professionals. With extensive experience working with flowers, they create stunning bouquets and arrangements. The quality of the flowers is excellent!!! Thank you for the bouquet!!! What a surprise!!I highly recommend them 1000% Thank you very very much!!!

Fantastic experience: Excellent service and great quality of flowers. Thank you.

Fantastic experience: Placed order on line from Canada, and within 2 hours of placing the order I received confirmation that they had been delivered. My niece called to thank me and was amazed how beautiful the flowers were. I was very impressed. Thank you.

Fantastic experience: Ordered for delivery to the hospital where our grandson had just been born. Was late in the day so the order couldn't be delivered that day but Flordel called me and then got it there first thing the following morning before mother and baby were discharged. I was impressed with the personalized service!

Fantastic experience: Very helpful when time changed for pick up. Thank you! I appreciate Flordel

Fantastic experience: Amazing service, the whole way through. Helpful staff with suggestions. Excellent selection. The results were so appreciated. Thank you!

Fantastic experience: Wonderful flowers! Early delivery. Excellent presentation. Thank you.

Fantastic experience: Such a great floral shop! Easy to place an order & easy to contact them with any questions, very friendly & helpful staff! Not to mention the quality of the flowers/arrangement was outstanding! 10/10, definitely recommend!

Fantastic experience: Last minute order and delivery trying to catch my wife while she was visiting NY. Order taken and delivered! Great work!! Merci

Fantastic experience: Fantastic shop, quick service, lovely people. $7 for single rose with baby’s breath.

Fantastic experience: Arrived early this morning. My daughter said the arrangement is beautiful. Thank you for bringing a smile to her face.

Fantastic experience: Flordel Florist are very good! They gave a quick heads up that some of desired colors are not present but they have substituted it with nice natural choices

Fantastic experience: Beautiful job for our son and daughter in law wedding anniversary. You did their wedding two years ago. Bravo !

Fantastic experience: Called me back to go over details. We were able to rearrange some issues on the spot! Super professional. Thank you

Negative experience: SAVE YOUR TIME AND MONEY! OVERPRICED FOR TERRIBLE QUALITY AND POOR CUSTOMER SERVICE! I ordered a large bouquet of roses as a birthday gift for my girlfriend. I spent over $300 and tipped both the driver and company for the order. My girlfriend received the roses and within hours they had already drooped over and appeared to be dying. The photos that I attached below are hours after receiving the bouquet on the same day.We followed step by step instructions when it came to flower care immediately after receiving them and nothing improved. After reaching out to display our concerns, the company tried offering a small discount on a future order. Why would I want to order from them again after receiving such a poor order in the first place? They told us that they would reach back out with a solution/compensation for our order. It's been over a week later and they never sent anything. Also, after looking at social media, their pages displayed multiple videos that show disrespect and negligence towards the customers. This business is very unprofessional and seems to be run by a bunch of teenagers through a hole in the wall. Safe to say I will not be ordering again.

Fantastic experience: It was so great! Liz took my order for my granddaughters anniversary and it was delivered promptly! She loved the box of roses and I added a dozen macaroons! Perfect gift for her 1st anniversary!!

Fantastic experience: Good people, GR8 service. Easy to order online. Highly recommend.

Fantastic experience: Flowers were beautiful! Ordered same day and arrived before end of business. My friend loved them. Thank you so much!

Fantastic experience: Flowers look fresh. Received in the morning as expected! Thank you

Fantastic experience: Thank you so very much. The flowers are beautiful and loved. Many Thanks, especially since im out of state 10/10 will buy again.

Fantastic experience: Everything about the flowers was perfect, they did an amazing job! And delivery was on point, the only small issue I had was I didn’t receive the butterfly that should’ve came with the roses, other then that great job! It was great

Negative experience: These photos were taken 2 and a half days after the delivery was made. I spent $150 dollars on this bouquet including delivery. Though they look worse in these images than they did upon delivery, they also did not look great at the time of delivery. Nearly half of the flowers were already wilted around the edges. The dahlias were supposed to be all one color (red/orange). The florist reached out and let me know they were out of dahlias and they expected more the next day but were unsure what colors they would receive. I said any color was fine, but was still a bit disappointed that they were unable to fulfill the request of them being all one color. Overall I am very disappointed. A couple days later and the flowers look nearly dead. Even the recipient reached out to me to let me know how poor of a condition they were in. When I reached out to the company they offered me a 7% refund, and said I could get an additional 7% off a future order. I find this to be quite an insufficient response. Their reason for not offering more was because I reached out after 24 hours from when the delivery was made. Pretty lousy excuse when you can clearly see how awful these flowers look just a few days later. Total waste of $150…

Fantastic experience: Excellent customer service, timely, attention to detail, and finished it with an amazing arrangement that will be remembered for a lifetime. Thank you for making someone's birthday special!

Positive experience: Great customer service with Mark and the lady who answered the phone delivered on time thank you to all that made my mom birthday special. She loved the flowers and presentation amazing

Fantastic experience: I sent my daughter flowers for her birthday. I ordered "Designer's Choice" online (out of state) and they did a BEAUTIFUL job. The flowers were delivered early in the day, too. Thanks so much! A+++ (update, second year in a row : excellent job!)

Fantastic experience: Really great value And competent staff that go above and beyond! I ordered one it’s a girl balloon, and three pink balloons off of DoorDash to be delivered to my sister as part of a gender reveal. They created such a lovely arrangement with multiple shades of pink and white!

Fantastic experience: my daughter said "these flowers are STUNNING!" and "look at this gorgeous packaging too". Thank you Flordel, these were next day delivery, just in the nick of time.

Negative experience: What we ordered versus what we got. Old wilted flowers. Barely resembling the website photo. But the shocking part isn’t the terrible quality for $215, nor the misrepresentation (the website says “as shown”) - but their response to us flagging this was extremely rude and dismissive.

Fantastic experience: So very accessible and flexible!!! Wonderful to deal with. Only issue was I misunderstood the “number balloons” line and put in 10 (I thought meaning how many balloons but had clicked on the picture of age of 40) So my son has “10” instead of “40” on the balloons. Oh well, he thinks it’s funny. Maybe change that line to be more clear. Thank you!!

Fantastic experience: Absolutely amazing service from Flordel! I ordered flowers for an anniversary and they had the arrangement beautifully done and delivered within 2 hours of my order, incredible speed and quality. The flowers looked stunning and made the day extra special. Huge thanks to Hailey for going above and beyond. Highly recommend Flordel for anyone looking for fast, reliable, and gorgeous floral work!

Fantastic experience: My daughter calls me excited about the beautiful peaony vase she received for her birthday. The happiness in her voice was what I wanted to hear! I too, am pleased, with the easy order and same day delivery!

Fantastic experience: Always great working with this company! Flordel goes above and beyond what I could ever imagine. Great service every time. I only wish this company was everywhere

Fantastic experience: Very helpful and professional staff. Fast delivery and excellent communication. The flowers were fresh, elegant and beautifully arranged. Same day delivered. Highly recommended!

Negative experience: Their website sucks. Any other company automatically tells you what’s in stock and what’s not on their website. They want you to call ahead to see if they have it in stock first … if that’s the case why don’t I just place the order through the phone instead of using your website. I ordered flowers through their website and they called me right away to say they are not in stock. Now I have to wait 3-5 business days (today is Friday) for my money back.

Fantastic experience: Delivered the flowers much earlier in the day than I had expected, which was a very welcome surprise for my girlfriend. The flowers were in great shape and the vase was very nice.

Negative experience: Terrible! I called earlier in the afternoon to place an order and was told by a young lady to come to the store. I asked what time they closed and was told 9 PM. I traveled all the way from Brooklyn and arrived around 7:15 PM. When I walked in, a Hispanic man with a terrible blonde mohawk was helping a white woman — smiling warmly, laughing, and providing great service. But once he finished with her, he ran right past me without so much as a “hello” or “how can I help you?” Just a cold stare, like I was a problem for even walking in. I told him I needed to purchase some roses, and he immediately shut me down with, “Oh no, I can’t — I have an order for 100 roses.” I explained that I had called earlier and was specifically told to come in. He sucked his teeth, kept working on the bouquet he was making, then lazily asked, “What color?” I gave him the colors I was looking for, and without a word, he yanked open the fridge and pulled out a bunch of old, drooping roses — petals literally falling off. I asked if he could use fresher ones since they were for my niece’s graduation, and he rolled his eyes, tossed the old ones back, and said, “That’s all we have,” even though I could clearly see fresher roses in the fridge behind him. He just didn’t want to bother. I’m not one to leave reviews, but as someone who manages a business myself, this kind of customer service is unacceptable. It was disrespectful, dismissive, and completely unprofessional. I wasted time and money traveling to this establishment just to be treated with attitude and disregard. No one deserves to be spoken to or treated like that, especially when they’re walking in to spend their hard-earned money. He should not be running your establishment and should not be in any customer service! Despicable, just like his hair.

Fantastic experience: Really great service. Flower description very accurate. Fresh flowers delivered. The professionalism is worth every penny. Only suggestion I would have is to allow for customers to see what time (Morning, Noon, Eveneing) their order will be delivered.

Fantastic experience: This place is phenomenal! I called the shoppe owner and he told me, “we close soon, go to DoorDash or Uber and I will make your delivery happen”. I delivered to a friend going through a surgery in manhattan and Flordel Florist made it happen within the hour very late in the day. 100% recommend and would return if the chance arose

Fantastic experience: The birthday flower bouquet and balloon add-on were delivered exactly on time. The seasonal flower bouquet is lovely. The online ordering was user-friendly and we will certainly use Flordel again for any flower needs.

Fantastic experience: I hate that I’m making this post so long after the delivery. But this was such an amazing bouquet of flowers that I’m coming back to order today for another friend of mine. The oversized roses were impeccable and delivery was smooth. Thank you again for the top notch service!!

Fantastic experience: Delivered on time on Mother's Day! Beautiful ararrangement. Thank you.

Fantastic experience: Super place for flowers lovers and everyone else. Staff is very friendly and creative, prices are very competitive but service is outstanding all the way

Fantastic experience: Ordered my custom arrangement over the phone with Liz. She was very attentive and let me know which flowers she had available from my request. The flowers arrived on time and looked beautiful!

Fantastic experience: Ordered online, out of state and was very pleased with the service and arrangement. The flowers were delivered in a timely manner and super fresh!

Fantastic experience: They’re the best florist in New York. I had ordered the bouquet for my girl and she loved it!!!! They have an amazing customer service and everything was perfect , from ordering ,to payment ,to delivery. Highly professional. Recommend to everyone who’re looking for fresh flowers to give to their loved ones.

Fantastic experience: My gf always appreciates the quality of the flowers. Best customer service as well.

Fantastic experience: I purchased a same day “florist choice” arrangement to be delivered to a hospital patient. The arrangement was delivered on time and is beautiful. 10/10 recommend! Thank you!

Negative experience: I’m a big flower lover. I get weekly arrangements for my apartment. Fiordel used to be the to-go place for affordable ok quality flowers. Now they decided to double/triple their prices but kept the deli-quality flowers. The arrangements are very standard. For the same price you could get a high quality designer bouquet. If they want to keep those high prices they should provide quality that matches those prices.