Bloomex Adelaide Flowers & Hampers

Fantastic experience: A huge thanks to Joseph for all his assistance. He was incredibly patient throughout the order process and truly understands what good customer service means, which can be hard to find. His extensive knowledge of flowers was invaluable while I placed my international order. I really appreciated his help!

Fantastic experience: David was incredibly helpful! Helping to choose the exact bunch of flowers and understood exactly what I wanted

Negative experience: One star because it came Not only was communication poor, I was told from one call centre worker??? that the delivery was sent out which it hadn't, was told that a photo would be sent to me from the delivery, it didn't happen and caused such unnecessary stress I called back again only to speak with another operator who explained that it was in transit Eventually received, the flowers and gift were for family who had their first baby It was embarrassing to say the least, I chose the super size that is described as larger and a fuller volume of flowers, something to that effect the flowers were sub standard servo. supermarket crap I was promised a refund, now it's just back and from emails, asking that I completely unwrap everything, how do you unwrap flowers I said I didn't care about the gift portion only the flowers, not to mention the flowers are with the new parents, yep say no more that's the mentality I am taking the matter further and suggest others do the same ACCC have already investigated this company according to reports I also have media friends Bring it on So after a week of unsatisfactory emails ,today my family member received another delivery of flowers , the bunch actually look similar to the description and not out of my pocket I still have issue with the size but I'm just letting this matter go I still would never use this company based on having to fight to get what you pay for So if anyone reads this, I have just made an adit, after almost 2 months a response was sent, I will not get in touch with you, I've already made it very clear that this buisness is substardard and hope that people read all the reviews before making the same mistake so many have made How have you tried to make contact with me??I hadn't received any messages I have observed however this appears to be your standard response to all the complaints

Fantastic experience: Dealt with Ash over the phone. Very cheerful, helpful, and organised two lots of deliveries very quickly and easily.

Negative experience: Husband ordered flowers for to be delivered Friday, flowers didn’t arrive until Monday. Roses wilted and droopy, no water left in packing foam. No card and flowers didn’t match what was ordered. Husband complained and given ‘store credit’ so ordered replacement flowers. Flowers never arrived and now no response from ‘customer service’. Do not order from Bloomex, complete rip off.