Poppy Rose - Flower Delivery Brisbane
Information about Poppy Rose - Flower Delivery Brisbane
Opening hours
- sunday: 7h-13h
- monday: 8h-16h
- tuesday: 7h-16h
- wednesday: 7h-16h
- thursday: 7h-16h
- friday: (closed)
- saturday: (closed)
Poppy Rose has been Brisbane’s trusted florist since 2015, providing fresh flower delivery that locals adore. We take pride in sourcing premium seasonal blooms daily from local growers and offering same-day delivery across hundreds of suburbs. Place your order by 12 pm Monday to Friday to surprise your loved ones with a delightful gift.
As a small business, we are dedicated to providing high-quality flowers at affordable prices, promoting sustainable practices and minimal-waste packaging. We also support Australian artisans by offering curated gifts to pair with our blooms.
Experience flower delivery in Brisbane that is fresh, thoughtful, and eco-conscious—crafted with care and delivered from the heart.
Our comment from Flowerspedia about Poppy Rose - Flower Delivery Brisbane:
Poppy Rose - Flower Delivery Brisbane is a highly regarded florist known for its exceptional service, stunning floral arrangements, and commitment to quality. Clients consistently praise the creative and professional team for their ability to bring events to life with beautiful bouquets that leave a lasting impression.
Some highlights of Poppy Rose include:
- Creative Arrangements: The florist offers unique and visually striking flower arrangements that stand out in any setting, making them a popular choice for events and gifts.
- Reliable Service: Customers have noted the punctuality of delivery, often receiving their orders within a few hours, ensuring that special occasions are celebrated on time.
- Customer-Centric Approach: Poppy Rose is renowned for its friendly and accommodating staff, who go above and beyond to meet customers' needs and personalize their floral gifts.
- Fresh Quality: Feedback frequently highlights the freshness and quality of the flowers, with many customers noting that the blooms last a long time after delivery.
- Easy Ordering Process: The online ordering system is user-friendly, making it simple for customers, even those ordering from afar, to select and send beautiful flowers with ease.
Overall, Poppy Rose excels in both product and customer service, making it a top choice for anyone needing flower delivery in Brisbane.
Poppy Rose - Flower Delivery Brisbane: Reviews
Fantastic experience: Professional, creative, reliable and genuinely passionate about what they do. I cannot recommend them highly enough. Their flower arrangements helped our event come to life! Five stars without hesitation. ⭐⭐⭐⭐⭐
Elissa! This is so lovely - thank you for taking the time to leave this review, we truly appreciate it. We had so much fun creating the florals for your event and we hope you had the best time!
Fantastic experience: Great service and quality! Thank you!
Thank you for leaving a review Olesya! We are so glad you were happy with the flowers and our service. Have a lovely day!
Fantastic experience: Sent a vase arrangement for my girlfriend from afar. The arrangement was incredibly beautiful and the flowers were fresh for a long time after delivery. The staff accommodated my requests to best of their ability and delivery was exactly at the right time. So happy with their service.
Thank you for taking the time to leave this lovely review Arman! We are so glad you were happy with the flowers and our service. Please don't hesitate to reach out next time you need flowers delivered!
Fantastic experience: They have the best customer service. Highly recommend them
Thank you so much for leaving this kind review Arif! We appreciate you ordering with us.
Fantastic experience: Very happy with the flowers and the delivery. The flowers were beautiful and fresh and bright like sunflowers should be
Thank you for leaving this lovely review Robyn! We are so glad you loved the flowers :)
Fantastic experience: Sent this to a friend at her work as a Xmas gift - she was blown away! She loves everything about Xmas and it’s her favourite time of the year so this was something just a little bit different. Absolutely made her day! Thank you
Thank you so much for taking the time to leave such a lovely review Karyn! We are so glad the Christmas Tree was well-received and hope your friend enjoys it over the holiday season :)
Fantastic experience: Poppy Rose is the best for florals and gifting! The girls who work there are so lovely, they helped me put together some bunches to gift to my bridesmaids and were so great - highly recommend if you’re looking for affordable, beautiful flowers
Thank you for leaving such a lovely review Mattia! We truly appreciate it and we are so glad you loved the flowers!
Positive experience: A beautiful bouquet of flowers
Thank you for leaving a review! We appreciate you ordering with us!
Fantastic experience: Stunning Roses delivered, Thank you Poppy Rose
Thank you for taking the time to leave a review Lisa! We appreciate it and are so glad you loved the roses!
Fantastic experience: Lovely flower and the BEST delivery service. Definitely going to use them again. 10/10
Thank you so much for leaving this lovely review Mizuki! We are so glad you were happy with the flowers and our service!
Positive experience: Amazing service from Elli. I was ordering from Melbourne and was being a little bit picky with my flower choice as I obviously couldn't come in to the store to choose for myself. Elli was not only very patient with all my requests but also very quick at responding to all my emails, giving me all the information I needed to make my decision. She even sent me photos straight after she returned from market to show me all the different colour options. My only criticism is that it was a bit on the pricey side, but its possible that cost of flowers is different in Melbourne and that's why I was surprised. My friend said the flowers were beautiful so thank you Elli for all your help. Appreciate it
Thank you Jessica for your kind words and feedback! I'll make sure to pass this wonderful review along to Elli. Have a lovely day.
Fantastic experience: The cutest, coolest flower shop in all of Brisbane! I adore their bright and beautiful flower arrangements. They have such an incredible range of gifts too. I love that they're passionate about supporting local businesses. Keep up the amazing work! We're so lucky to have Poppy Rose in our community
Hey Jade! Thank you for taking the time to leave such a lovely review! We appreciate it and we are so happy that you love our store and have you as a local customer. Have a lovely day!
Fantastic experience: The lovely shop assistant today (wish I got her name) was more than happy to help me with a birthday gift, even though I arrive after closing time.
Hi Justin, that would have been our lovely Mon. Thanks so much for the kind review, I will definitely let her know. I hope you found the perfect gift. Have a great day!
Fantastic experience: Elli and her team did the flowers for my grandfathers funeral. She was so great to work with and made it so easy for me. Thank you so much!
Thank you so much for taking the time to leave such kind words Jacqui. We were honoured to create the florals for your Grandfather's funeral and we are so glad you were happy with our work.
Fantastic experience: Poppy Rose are my go to for quality, fresh, fast delivery of flowers in Brisbane. They are kind and friendly and stand by their work as well, even providing a fabulous remedy to me when we had a little hiccup one time. Most importantly, the peeps I send the beautiful floral arrangements to always LOVE them.
Thank you for taking the time to leave such a lovely review Rachel! We are so glad you are happy with our product and service and we appreciate you as a returning customer!
- The Poppy Rose Team x
Negative experience: Ordered a $160 arangement for special milestone for a work colleague. Was extremely disappointed when i arrivtto collect to find that i could have got the same thing if not better from the local servo for $30. Never again
Good Morning Jason,
I can see you ordered our Medium Vase arrangement for $159.00, Our flowers are all built off a recipe to ensure our customers are receiving consistent sized arrangements for the value they have spent - the medium is our most popular size so I am saddened to hear that you were not happy with what you received in store. I can see from the image you provided the correct amount of stems was used, however I am unable to see how the arrangement was presented in full as you have placed it inside the milk crate before the photo. If you could please reach out to us on [email protected] we would be happy to discuss this further with you. Thank you, Emily.
Fantastic experience: best in town! thanks for the years of great service. personal service in store is always 5*. i have used the flower delivery service a few times now and they have always been on time and the freshest flowers ever! would recommend the flower delivery service to anyone in brisbane if you can’t make it to the store.
Lauren! This is such a lovely review - thank you so much for taking the time to leave these kind words. We truly appreciate it and we are so glad to have you as a loyal customer. Have an amazing Easter long weekend!
Fantastic experience: Our March bouquet is something to behold, fantastic colours only nature can produce, it definitely brightens the workshop. Thanx - Poppy Rose Florist People
Good Afternoon Paul,
Thank you for taking the time to send us your review - we really appreciate you taking the time! We are sorry to hear that your Feb delivery wasn't up to our usual standards - we would love to add an extra bunch to the end of your subscription for you, could you please reach out via email on [email protected] so we can confirm the correct details.
Looking forward to hearing from you,
Thank you Emily
Fantastic experience: Delivered a beautiful candle and chocolate with care to a friend today, delivery instructions were followed and was emailed a photo update aswel. Thank you :) Great service, highly recommend.
Hey Jessica! Thank you for taking the time to leave such a lovely review. We truly appreciate your kind words and we are so glad you were happy with the goodies and our service!
Fantastic experience: Absolutely beautiful flowers and the Poppy Rose people are very responsive and quickly deal with any problems. I wouldn’t go anywhere else for my flower deliveries.
Hey Ellie! Thank you so much for taking the time to leave a review! We truly appreciate your kind words and are so happy you were pleased with our service and flowers!
Fantastic experience: Incredible service! Beautiful bouquets to choose from and with the most lovely gift options of any business I've used. Same day delivery was no issue, in fact it was delivered within 2 hours. Couldn't be more impressed with the service and beautiful offerings. Will absolutely use again. Thank you!
Hi Emilie, thanks so much for the lovely review. We're so glad you were happy with the bouquet, gift options and speedy delivery — that's exactly what we aim for. Really appreciate you taking the time to share your experience, and we look forward to helping you again soon!
Fantastic experience: This florist went over and beyond to ensure the person received the most beautiful bouquet. The staff were so amazing to deal with. Thank you
Hey Lynda! Thank you for leaving such a lovely review. We are so glad you were happy with the flowers and our customer service!
Fantastic experience: Bought some time ago but these flowers were exquisite. Thanks so much!
Thanks Greta for leaving this lovely review! We are so glad you loved your flowers.
Fantastic experience: Amazing comms and really easy to order and have delievered within 2.5 hours of ordering. Thanks so much!
Hey Carene! Thanks so much for taking the time to leave such a lovely review! We truly appreciate it and hope you have a great weekend :)
Fantastic experience: The girls here were wonderful over the phone! Can’t recommend enough and the flowers were beautiful! Love that they are different to other bouquets that you get from other brands that are highly promoting their businesses!! Can’t recommend enough x
Amber!! We truly appreciate you leaving such a lovely review and we are so glad you loved our service and the flowers x
Fantastic experience: Lovely fresh flowers in really vibrant colours. Really cute presentation paper when they arrived. And the service was great. The delivery person too initiative to get them to the inside the unit complex ti front door. And team back at base were completely happy to check in with the driver so I knew where they had been dropped off. Please support this amazing local florist!
Hey James! Thanks for taking the time to leave such a lovely review - we truly appreciate it. We are so glad you were happy with the flowers and our service :)
Fantastic experience: Beautiful flowers, great communication letting me know when they would be delivered
Thank you for your 5 stars Rainbow,
We really appreciate it!
Fantastic experience: I've been using Poppy Rose for all my flower deliveries, both personal and corporate, and they never miss a beat! Their service is always reliable, but what truly sets them apart is the breathtaking quality of their arrangements. Every bouquet I've sent through Poppy Rose has been an absolute hit with the recipient, leaving a lasting impression every time. A huge thank you to the team for consistently delivering such stunning floral creations. Your attention to detail, beautiful array of flowers, and exceptional quality make you my go-to florist. Keep up the amazing work!
Babette! What a beautiful review! We are so grateful to have you as a loyal customer and are very excited that the arrangements are always well-received by you and your loved ones. Thank you for continuing to trust us with your flower needs and we truly appreciate you taking the time to leave such lovely words xx
Fantastic experience: Very happy with my order from Poppy Rose. My friend posted a pic of the beautiful sunflowers and it was exactly as i ordered. Thanks to the wonderful driver also who checked details with me. I thoroughly recommend this lovely business and will use it again.
Hey Val!
Thank you so much for your lovely review! We are beyond happy you were happy with your sunflowers. We will also pass your kind words along to our Driver Jack who delivered the flowers :)
-The Poppy Rose Team
Fantastic experience: What a beautiful gesture at this time of year from this local florist. I returned to my car after grocery shopping to find a beautiful bouquet of flowers on my windscreen with a special note attached “ A little holiday surprise from the Poppy Rose Flowers “ I will definitely be considering using this business in the future. Thank you
Hello Velrad, thank you so much for taking the time to write us such a lovely message. We are so glad to hear you were the recipient of our little surprises this Christmas. I hope it's been a nice time for you and you have been able to take a little break. From the Poppy Rose Team x
Fantastic experience: Fabulous company! The bouquets are gorgeous and very creatively constructed, unlike than most other commercial florists. The detailing in these bunches are beautiful and the gift options are great. Highly recommend!!
Hey El, thank you so much for your lovely review! This is such wonderful feedback. Our team is really conscious of creating arrangements that stand out from the rest, using beautiful seasonal products. We really appreciate you taking the time to leave such kind words for our team. Have a lovely weekend!
Fantastic experience: What an absolutely delightful couple of ladies are Ellise and Marie !!! These ladies went above and beyond to help me have some gorgeous flowers delivered. The flowers were beautifully arranged and exactly what I asked for! Thank you so much!!!!!
Thank you so much for leaving such a kind review Alexandra! We truly appreciate you taking the time to let us know about your experience. I'll pass this along to Ellise and Marie, they will love to hear it!
Fantastic experience: All my mum wanted to talk about was how beautiful her Australian flowers were. She is 88 with lung cancer. Special service. Thankyou Poppy and staff.
Hello! Thank you so much for leaving this lovely review - we are so happy our flowers meant so much to you mum. We hope you both have a lovely day.
Fantastic experience: Orchid arrived as requested, prettier than I had hoped. Would definitely recommend Poppy Rose
Thank you for the review Susanne! We are so glad the orchid exceeded your expectations and hope you have a lovely day!
Fantastic experience: So glad I found this delightful florist who was able to help me at very short notice, late Friday of all days! I chose the Sunflowers and was assisted by a very helpful young lady on the telephone (sincere apologies I did not write down her name) She held back the driver, who was about to leave the shop and quickly added my order. Delivered in super quick time to St Vincent's Hospital Brisbane AND THEY LOOKED FANTASTIC!!!! I would certainly recommend them - super efficient. Than you Poppy!! Diane
Hi Diane,
Thanks so much for your wonderful review! You spoke to Rachel on the phone, so we will make sure we pass your kind words onto her & the florists. Have a wonderful day, Poppy Rose Team x
Fantastic experience: Absolutely brilliant service...I had a special request and it was dealt with perfectly. Tracking is spot on and flowers are stunning. I highly recommend Poppy Rose and will definitely be using them in the future.
Shane! Thank you so much for leaving this lovely review. We appreciate your kind words and we are glad you were happy with our service :)
Fantastic experience: Beautiful bunch of poppies. Easy website to navigate. Great communication, live tracking, and photographs of the delivery. Highly recommend. Support local business and locally grown flowers!
Hey Sarah! Thank you so much for your review - We appreciate your kind words and are glad we could help you out with your flowers!
Fantastic experience: Beautiful flowers and very helpful florists. I ordered two big bunches of white flowers and sunflowers for a very special occasion. My siblings and I had to attend our late parent's ashes throwing ceremony, and these flowers made it very special. I asked the florist to pick perfect flowers in bloom, since we will cut the stems anyway and throw these into the sea. Our flights were delayed, and the florist kindly gave us instructions on how and where to collect the flowers after hours. Since we travelled all the way from Perth and the ceremony begins at 5.30am the next day. They kindly gave us buckets too to ensure flowers remain fresh. Such accommodating florist and really listened to my requests. Super helpful. The flowers were gorgeous.
Thank you so much for leaving such an incredibly lovely review Loralie! We were more than happy to accommodate so you could had the flowers for your parents ceremony.
We are so glad you loved the flowers - the ceremony looked beautiful
Please feel free to reach out for any of your future flower needs
Fantastic experience: Thank you to Elise at Poopy Rose, she was so accomodating when our friend was unexpectedly away for the delivery, Elise held it for two weeks until our friend got home, she loved the flowers!
Hi Anne,
Thank you so much for your review - we are so pleased to hear you loved the service!
Thank you,
Poppy Rose Team x
Fantastic experience: Easy ordering process, flowers are as pictured and beautiful. Highly recommend!
Thank you for leaving this lovely review Chloe! We are so glad you loved the flowers!
Fantastic experience: I discovered Poppy Rose when I was googling flower delivery in the area. When I stumbled upon Poppy Rose i fell in love with their whole website aesthetic, their affordable prices, fast delivery options, and the absolutely stunning array of flowers to choose from!! I also loved that there were size options and a flower arrangement called “Poppys choice bouquet”. I ordered the “colour bomb bouquet” today and had it delivered just 5 hours later!! My friend that received the flowers said they “stunning” and “the freshest and prettiest combination of flowers” she had ever received. Thank you Poppy Rose - you have a new customer for life for all of my floral needs!!
Wow Sharny! What an incredibly lovely review - we appreciate you taking the time to leave these kind words. We are very glad to have you as a new customer and are excited to supply you with your flower needs in the future! (the colourbomb is one of our favs too!)
Fantastic experience: Gorgeous flowers. Exactly as displayed on website. Very happy and will order from Poppy Rose again and again.
Hey Belinda! Thank you so much for your kind words - we are very glad you will be a returning customer!
Fantastic experience: Thank you again for your service. My friend was delighted with her daffodil vase for Daffodil Day. Thanks also for your contribution to Cancer Fund.
Hi Lesley!
We are so pleased to hear the daffodils were well received!
Have a wonderful day
Poppy Rose Team
Fantastic experience: The most beautiful flowers thanks to the help of the very friendly Ellise, who allowed us to personalise the arrangement. With the addition of delicious brownies for the delivery, they were very well priced.
Hey Meg! Thank you so much for your kind words - we really appreciate it. We are so happy we could bring your custom vision to life and hope you have the loveliest weekend!
Fantastic experience: I live in regional NSW and wanted to send my friend living in Brisbane a 30th birthday present. The online ordering system was seamless and I was given extremely accurate tracking information which made it easy to ensure my friend would be home when they arrived. My birthday wishes to my friend were printed nicely! Of course they are beautiful! Great value & quality! This is the small(!) colourbomb vase.
Hey Sarah! Thank you so much for taking the time to leave this lovely review! We really do appreciate you sharing your kind words and we are thrilled you were happy with our flowers and service!
- The team at Poppy Rose
Negative experience: I ordered the berry blooms bouquet and was quite disappointed to see it looked like the pastel pop bouquet- not a single berry colour included. For the high price I expected the correct bouquet. I won’t be back!
Hi Sara
Thanks so much for sharing your feedback. It doesn’t look like the correct bunch was sent, this definitely looks like a Pastel Pop. We’re so sorry for the mix up and would love to work out what went wrong. I'm having some trouble locating an order under your name in our system - we'd love it if you could reach out via email so we can work with you to rectify
Fantastic experience: What a wonderful service you provided Poppy Rose! Thankyou! Sending my granddaughter flowers and chocolates for her birthday today was so easy and I was kept up to date all the way - from ordering, to prepared, to out for delivery and then after delivery. She was very surprised and loved them so much! We will definitely use your service again.
Hi Annie,
Thanks so much for your wonderful review, we are so pleased!
Looking forward to fulfilling your orders in the future.
Poppy Rose Team :)
Fantastic experience: Online ordering simple. Was kept fully informed of order progression and delivery. Flowers were stunning.
Hey Lorraine! Thank you for your review! We appreciate it greatly - we are so so happy you were happy with our flowers and service :)
Fantastic experience: I have used Poppy Rose flowers on several occasions and the quality and service provided is excellent. The delivery has always been in time and the flowers beautiful I will definitely be using this company again
Thanks you so much for this lovely review Maria! We are very excited to have you as a returning customer and are so glad you have enjoyed our service and flowers!
Fantastic experience: Amazing experience ordering flowers to be delivered for my sister’s birthday yesterday. Super easy to use website and ordering process, thank you!
Hi Ashleigh!
Thank you for taking the time to leave us a wonderful review - we are so pleased to hear you had a great experience.
Love the Poppy Rose Team x
Fantastic experience: I ordered flowers from the United States for my daughter studying in Brisbane. The flowers were beautiful and delivered on time to her university apartment. Thank you Poppy Rose for making her day❤️
Hi Lisa!
Thank you so much for taking the time to leave us a wonderful review!
We really appreciate it!
Poppy Rose Team x
Fantastic experience: The product, service, efficiency is top notch I ordered the sunflowers to be delivered to my fiancée and everything was perfect (the bouquet was lovely). Definitely recommend this shop!! Special thanks to Rachel and Ellise who were very reactive through mail Thank you very much
Hi Cedric,
Thank you so much for your lovely review - we are so pleased to hear you had a wonderful experience from start to finish. Looking forward to helping you in the future.
Poppy Rose Team x
Fantastic experience: The flowers were for a special occasion for a dear friend. They were absolutely beautiful. Their website is easy to use and delivery was on time.
Hey Rebecca! Thanks so much for this review! We are so happy you were happy with our service and flowers :)
Fantastic experience: Perfectly timed delivery and beautiful arrangement, even after having to change the delivery address. (Vase option was appreciated by recipient, as moving house, and vases all packed in boxes!)
Hi Caroline, I'm so glad our flowers were enjoyed and that you had a great experience with our Customer Service team. Thank you so much for taking the time to leave such lovely feedback, it's very much appreciated! - Elli
Fantastic experience: Sending flowers is a lovely way of saying thank you & the Classic Beauty arrangement was a delightful surprise when received y'day. Highly recommended .
Thank you so much for your lovely review Jude, we love hearing that our blooms were well received! x
Fantastic experience: I walked in and asked if they can do a small bridal bouquet like white and pinkish style just 3 hours before my wedding ceremony, and it turned out really amazing. Loved it and it did turn out to sparks in my small wedding ceremony ♡
Hey Liwen! Thank you so much for your lovely review. We were so glad to be able to put this gorgeous bouquet together for you on your special day!
- The Poppy Rose Team
Fantastic experience: Absolutely fantastic service from Poppy Rose. Jack is an absolute superstar & went above and beyond upon delivery for my sick partner. The flowers are just divine, but for me, the way Jack was able to adjust the delivery for us so kindly, quickly and like there was no problems at all to do so, warmed my heart. Thank-you so much Jack & Poppy Rose
Thank you so much for your review Lacie! We are thrilled that Jack was able to help get your flowers delivered to your partner. Your feedback is appreciated and we will pass it on to Jack and our Team. Have a great weekend, Thanks Poppy Rose!
Fantastic experience: I live in NZ and ordered these for my mum’s birthday. She was very happy with the flowers. The website was really easy to navigate. Poppy Rose also provide a tracking link to confirm when flowers are out for delivery + confirmation once the delivery was completed. Would happily use them again.
Thank you so much for your review Rachel! We are so happy we could send out some flowers to your mum for her birthday! We hope she had a lovely day and are thrilled she loved her flowers :)
- The Team @ Poppy Rose
Negative experience: Oh dear, went in with a group for a Large Colourbomb bouquet of flowers and what was delivered was a far cry from the advertised picture. Instead of trying to help a disappointed customer and rectify the problem, my friend who did the order, was told she was wrong, and even blamed the vase as being too large. She was given prices of each stem etc, but the florist failed to understand that the size and visual of the delivered bouquet simply did not live up to the advertised picture. My friend even offered to pay another delivery fee for the correct bunch to be delivered but that offer was ignored. I understand accidents happen, but her lack of ownership over the problem is what has been most disappointing. I won't be using or recommending this company again.
Hi Lael,
Thanks for reaching out. The flowers ordered were a Medium Colourbomb, not a large. We did not offer to replace the flowers as there was no quality issue mentioned in any of the correspondence and our records show the correct size and value was delivered. We explained this in depth via email yesterday. We also sent Sophie an image of the flowers, before there were rearranged and placed in the vase. I believe you guys may have been looking at the large example photo, rather than the medium. All sizing is clearly displayed on our website imagery as you click through each size option. There is also an order confirmation sent to the sender as a summary of what has been ordered. We’d be more than happy to send you that confirmation and the image of what was delivered. We are always happy to help our customers with issues or concerns however our team won’t respond to hostile, or threatening behaviour which is what we encountered from another party from your order. We did our best have a conversation with Sophie but unfortunately we weren’t able to reach an outcome as her emails were incredibly aggressive.
Fantastic experience: Brilliant service, product, team. Not much else to say! All round fantastic shopping experience.
Hi Michele
Thanks so much for taking the time to leave such lovely feedback
Negative experience: Florist did not deliver size and quality of floral arrangement that I thought I was purchasing. Tried to work it out several times with the store but they refused any fault and did not offer any offer of sort or compensation. Elli talked in circles, offered a million excuses as to why the bunch was smaller and why the flowers were smaller but did not offer an apology. The arrangement was a gift and the group of us are highly embarrassed of the arrangement delivered. Supermarket quality, not high end florist quality. But you will pay the high end florist price.
Hi Sophie, Thanks for taking the time to leave your feedback. Unfortunately we aren't able to attach the image of the arrangement, before it was rearranged and placed into a vase. As mentioned in our correspondence, we are not comparable to a supermarket as we are a small business with a very different structure to a giant corporation. as discussed, your emails contained no issue with the quality of the flowers, only the size of the flowers included in your bunch. As our team explained in our email, the size of the individual flowers doesn’t determine the value of each one. Flowers are priced by stem and the value of your bunch, based on the stems included was correct. The price also included delivery, which is charged at a flat rate for all suburbs across Brisbane. Elli did her best to explain the value and cost of flowers in today’s market, breaking down the bouquet by stem and individual flower price. Our team has a strong focus on customer service and we are always happy to rectify any quality issues with our flowers, however in this case this wasn’t the issue. Your correspondence, from the first email you sent, was aggressive and hostile and unfortunately the conversation did end up going around in circles. We wish you all the best and hope you are able to find another florist that can meet your expectations.
Fantastic experience: the flowers were gorgeous and they definitely brighten my dear friends day. . The delivery was flawless . I always use poppy rose for all my flower deliveries I even got my daughter who lives in Melbourne to use them to send some beautiful flowers and gift to a new mum , who was over the moon when she received the delivery
Thank you so much Anne! We are so glad to have you as a returning customer and thank you so much for recommending us to your daughter. Have a lovely weekend!
- The Team @ Poppy Rose
Fantastic experience: I bought a beautiful bouquet of flowers for my sister and she loved them! I loved that they were delivered the day that I'd chosen and that they were exactly what i ordered! I'd definitely use Poppy Rose flowers again. The Sunflowers are just beautiful!
Thank you so much for your lovely review Liz! We are so glad we could delivery some beautiful flowers to your sister. We are in loveeeee with sunflowers at the moment
- The Team @ Poppy Rose
Fantastic experience: Exceptional service, beautiful flowers, delicious brownies, happy wife...what more can I say!?
Hi John,
Thanks so much for taking the time to leave us such lovely feedback. We're glad the flowers + brownie did the trick!
Fantastic experience: Poppy Rose consistently has a high standard with a wide range of seasonal flowers and prompt delivery . I highly recommend them , you won’t be disappointed.
Hey Mary! Thank you so much for your kind words. We are so glad you are happy with our flowers and service! We hope you have the loveliest of days.
- The Team @ Poppy Rose
Fantastic experience: Frequent user of this company. Alway perfection! Ordered in the morning. Delivered in the afternoon. Exceptional service and the most Devine floral bunch that would make onlooker jealous. Love love love!
Hey Kristie! We are so happy to have you as a returning customer and are beyond excited that you love our service and flowers! I will pass this along to the rest of the team, they will be so glad to hear it. Have a lovely day!
The Team @ Poppy Rose
Fantastic experience: Such an easy process from selecting beautiful flower of your choice to send or for pickup, it was so hard to choose as the options were all so beautiful. Plenty of updates on the day of delivery and the service from Laura was amazing, she went out of her way to re-deliver the bouquet + gift to another agreed location after an unsuccessful delivery to the original address intended for the recipient. Definitely recommend if you are after a beautiful bouquet of flowers and live in Brisbane & surrounding areas.
Hi Tina! Thank you so much for taking the time to provide such lovely feedback about your experience with Poppy Rose! Laura is a very valued team member and we will be sure to pass this onto her, she'll be very pleased to hear it! Thank you again for your continued support! - The Team @ Poppy Rose
Fantastic experience: I've been a customer multiple times over many years, and I absolutely recommend Poppy Rose for flowers and gifts. I have chosen custom bouquets in store at Norman Park; have ordered the daily bunch and Poppy's Posie for delivery; and have ordered the daily bunch to collect in-store. Each time, the communication has been excellent, and the staff have been friendly, welcoming, knowledgeable and extremely helpful. My favourite florist in Brisbane, hands-down.
Hi Natalie! This is such beautiful feedback, thank you so much. We're so glad you found us, and we're glad we found you! Thank you for your ongoing support! We appreciate you! - The team @ Poppy Rose
Fantastic experience: Called to arrange some “Thank you” flowers to be delivered yesterday to my sister. The lady I spoke to was extremely helpful and pleasant and I was delighted to see there was no delivery charge when the paperwork came through. Will definitely be using again. Thank you Poppy Rose
We are so glad you were happy with our service Barb! Thank you so much for your kind words
- The Poppy Rose Team
Fantastic experience: Very helpful and friendly staff. I was able to order a beautiful bunch which was exactly as described and well received. I would definitely order from Poppy Rose again.
Thank you so much for your lovely review Gillian! We are glad we could help you with your flowers and are grateful for your kind words :)
- The Poppy Rose Team
Fantastic experience: Great customer service. After exchanging 3 or 4 emails from me in the USA to PR in Brisbane, Poppy Rose helped me order a custom bouquet to my partner in Spring Hill the next day. Confirmation emails were sent to me every step of the way from choosing flowers, to the courier being on its way. 5/5 stars, I would use this flower service again
Hi Nick, thank you for your 5 star review. We are so grateful for your support and hope to send more flowers for you in the future. Have a great day. Thanks, the Poppy Rose Team!
Fantastic experience: Such an easy ordering system online & able to deliver quickly. Have ordered more than once & are always so beautiful. Highly recommend!
Thanks so much for your lovely review Katie! We are so glad you loved your flowers :)
- The Poppy Rose Team
Fantastic experience: Thankyou Poppy Rose, you went over and above to deliver stunning flowers to my blind friend. Not only did you add beautiful fragrant flowers to the bunch, but the driver read out the Thankyou Card to her when she answered the door. Much appreciated.
Hi Tracie! Thank you so much for your lovely review. We are so happy to have been able to help you send flowers to your friend. This has also been passed along to the delivery driver :) Have a great week!
- The Poppy Rose Team
Fantastic experience: I ordered flowers from Poppy Rose for my friend and had them delivered as I live interstate. Absolutely beautiful flowers and so lovely to order from! Great communication.
Hi Grace, thank you for your 5 star review. We are so happy that you loved your flower delivery. Have a great afternoon! Thanks, Poppy Rose Team.
Fantastic experience: Really please with the service, I mistakenly ordered flowers for the wrong day and they were helpful and happy to reschedule the delivery day. The flowers themselves were modern and gorgeous. Highly recommend.
Hi Kirsty, thank you for your kind review. We are so happy you had a great experience and enjoyed your flower order. Have a great day. Thanks, Poppy Rose.
Fantastic experience: The flowers delivered yesterday were an exceptional arrangement. My friend has said they are the nicest flowers she has ever received. Thank you !
Thanks so much for this lovely review Jenny! We appreciate you taking the time to leave these kind words. We are so glad your friend loved her flowers!
- The Poppy Rose Team
Fantastic experience: Poppy Rose staff were very helpful, friendly and easy to deal with. My friend absolutely loved loved loved her flowers. Thank you Poppy Rose!
Thank you for your lovely review Elizabeth! We are so glad you were happy with our service and your friend lover her flowers. Have a great weekend!
- The Poppy Rose Team
Fantastic experience: Easiest flower order I've ever done. Beautiful flowers, exactly as described. Great communication with delivery. Really like the photo of delivery location when delivered. Would absolutely recommend!
Thank you for your lovely feedback! We are so glad you were happy with our service and your flowers :) I will pass your message along to the rest of the team!
- The Poppy Rose Team
Fantastic experience: Gorgeous, fresh bouquet. Thank you for making my friend smile when I simply wasn’t able to!
Thank you for leaving this review Melaine, we really appreciate it and we are so glad that your friend enjoyed her flowers!
- The Poppy Rose Team
Fantastic experience: Great products and customer service. Beautiful flowers delivered on time at a reasonable price. Highly recommend..
Hi Nic, thank you for your lovely review. We appreciate your support. Hope you have a wonderful day. Thanks, the Poppy Rose Team
Fantastic experience: Amazing to deal with and so easy to order. I live 900kms away from Brisbane and it was incredibly simple to order flowers online and get them delivered to my mother-in-law without having to pick up the phone. They provided constant updates and tracking so I knew exactly when it was delivered. Highly recommend!!
Thank you for your kind review Kathryn! We appreciate the feedback and are so glad that you were happy with our service. I'll pass this along to the team :)
- Ellise
Fantastic experience: I live in Adelaide and used this company to have flowers delivered to my niece for her birthday who lives in Queensland. The email updates were great and the flowers that were delivered were exactly like the photo online and were nicely placed on her front door step for when she got home. :)
Hi Emma, we're so pleased you were happy with our service and the flowers delivered were as you expected. We know how tricky it can be to find a company you trust from interstate, we're so glad you found us! Thanks again for your feedback, it's very much appreciated!
Fantastic experience: Thank you to the florist Poppy Rose, for the beautiful flowers, updates of delivery, plus your wonderful service. Highly recommended.
Thank you, Kevin! We're so happy to hear your experience with Poppy Rose was positive. Your feedback is very much appreciated thank you!
Fantastic experience: Honestly, the best delivered flowers and gifts ever!!!!! Could not fault a thing, my mum even loved the woman who delivered her parcel!
Hi Eliza, we are so thrilled that you loved our service and products! Thank you so much for your great review, your feedback has been passed onto our team. Have a wonderful day. The Poppy Rose Team xx
Fantastic experience: I just had the most wonderful experience receiving condolences flowers from Poppy Rose on behalf of my workplace. The delivery person, Mon was so beautifully kind. She chatted with me for a while about dogs and said hi to my staffy it was one of the most beautiful interactions I’ve had. Thank you for the welcome distraction Mon, my love to you, Storm and Moo Moo! I hope you won the dog off after work today The flowers are also a wonderful native bouquet and are absolutely beautiful. I feel spoilt ❤️ Thanks all, keep spreading joy!
Hi Bethany, thank you for your kind review! We are so happy that you had a fantastic experience with our service. We have passed your feedback onto Mon and our florists :) Have a good day. Thanks, Poppy Rose Team.
Fantastic experience: Great service with Poppy Rose. I called in after the daily delivery cut off time, but they managed to squeeze my order through. Thanks Poppy Rose!
Hi Lisa, thank you for your lovely review. We appreciate your business! Have a wonderful day. Thanks, Poppy Rose Team.
Fantastic experience: We used Poppy Rose for our Hens event at Rosmarino. The ladies were so lovely to deal with. They arranged the poppies for us in our bud vases for pick up on the morning of the event. They looked BEAUTIFUL! And really made the table setting special. Thanks so much to the Poppy Rose team! Would highly recommend to everyone.
Hi Sarah,
Thank you so much for your lovely review and congrats on your upcoming wedding! The photos look so beautiful and we hope your Hens was amazing! From the PR team x
Fantastic experience: Service was just amazing! Super fast delivered, well cared bouquet and beautiful sunflowers . Not even to talk about the great prices!
Hi Gustavo, thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our service. We also appreciate your kind words about our pricing – we strive to offer our customers the best value for their money.
Your feedback means a lot to us, and it encourages our team to continue delivering exceptional service. If you ever need more beautiful flowers or any other assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon! Thanks, the Poppy Rose Team
Fantastic experience: The bouquet was so lovely and my 16yr old niece was very happy with her first bouquet delivery and the gifts. The colours were perfect, and by chance matched the theme they had chosen. The delivery went smoothly and arrived in good time by a very pleasant driver.
Hi Pamela, Thank you for your glowing review! We're thrilled to hear that your niece loved her bouquet and gifts, and that everything matched the chosen theme perfectly. We take pride in making every delivery a smooth and delightful experience. Your feedback means a lot to us, and we appreciate your support. Have a great day, Thanks Poppy Rose.
Fantastic experience: A beautiful, huge bunch of fresh flowers were delivered on time and as promised to my partner Ken, to help memorialise what would have been his dear daughter Jess's birthday and also the anniversary of her death days later. I can't fault Poppy Rose. The quality of their product, ease of online ordering and reliable delivery are always faultless. Thank you once again.
Hi Susan, thank you for your kind review. We are glad the flowers could give Ken a little bit of comfort during a tough time. We really appreciate your support! Have a great day, thanks Poppy Rose team.
Fantastic experience: From the moment I called the service was exceptional! The delivery was timely and the flowers incredible. The size of the blooms in the "Wow" arrangement were large, fresh and beautiful. Thank you very much.
Hi Maureen, thank you for this lovely review. We are thrilled that you were happy with our service and appreciate your support. Have a wonderful day. Thanks, Poppy Rose Team
Fantastic experience: Love this service and the fact that you're a sustainable business. I ordered some flowers for my mum and the website was easy to navigate. I loved that I didn't need to choose an arrangement. The arrangement that was delivered was stunning and my mum loved it. Will 100% use again. Thank you so much.
Hi Neha,
Thank-you so much for your glowing review.
We are so delighted your mother loved her bunch!
Thanks, Poppy Rose Team x
Fantastic experience: Absolutely outstanding service from Poppy Rose. They delivered the beautiful flowers to my mum, and ensured that even though she wasn't home the flowers were placed in shade and would be easily found. Will definitely be using again.
Hi Zoe,
Thank you so much for taking the time to send through your review - we are so pleased to hear about your experience!
Have a wonderful day
Poppy Rose Team x
Fantastic experience: The ordering via Web experience is easy. Prices are fair (delivery is included, which is a big plus). Flowers delivered were fresh and wonderfully displayed with quality. The delivery took place while recipient wasn't home, they took photos of the flowers left by the door and the mailbox to ensure it was left correctly. I am extremely impressed and will order from them again.
Hi Kayla,
Thank you for taking the time to write a 5 star review! We are so happy you were thrilled with your shopping experience and we appreciate your support. Have a wonderful day!
Thanks, Poppy Rose x
Fantastic experience: Beautiful selection of flowers. Love the update of progress and confirmation of delivery with photo evidence. Was done smoothly without troubles or worry. Thank you!!!!
Hi Ellie, thanks so much for taking the time to write us such a lovely review! We're so happy you were pleased with our service. Have a lovely day!
Fantastic experience: Love love love my Poppy Rose blooms! Bought for my best friend’s engagement and they are the most beautifully arranged bouquet. Delivered same day as I ordered and in a lovely big vase.
Hi Treasa, thank you for your 5 star review. We are so happy that you loved the flowers that you ordered and we appreciate your support. Thanks, Poppy Rose xx
Fantastic experience: Beautiful bouquet of flowers was delivered to my mother-in-law. She was over the moon with the arrangement. They were delivered in a very timely manner taking note that there was a time constraint. I would recommend Poppy Rose and will use them again in the future.
Hi John!
Thank you so much for taking the time to review us - we really appreciate it and are thrilled to hear you had a wonderful experience!
Poppy Rose Team x
Fantastic experience: Thank you Poppy Rose. My order was delivered on time and my query answered promptly.The recipient was very happy with her plant and I will definitely be using your business again.
Good Morning Dawn!
Thank you so much for your wonderful review - we really appreciate it and are thrilled to hear you were happy with our service & product!
We look forward to helping you with future orders
Thank you - Poppy Rose Team x
Fantastic experience: Excellent service each time I have ordered with Poppy Rose and always accommodating to last minute requests. Beautiful flowers and reasonable price. Love this guys !!
Hi Adeline,
Thank you so much for your review! We really appreciate it!
Poppy Rose Team x
Positive experience: I have ordered with them so many times over the years. I have never had an issue, until recently I ordered their $50 sunflowers for mothers day (one for each mother, so $100). I was really disappointed with what was delivered. I sent them an email and Elli who responded was quite abrupt and rude. Never was there a “sorry you are disappointed” or “we are sorry it’s not what you envisioned but..”. She just said that I had made the mistake for not reading the website right and too bad so sad pretty much. It’s not like it was my first time ordering, I was a loyal customer who has supported their business for a long time. A bit better customer service would have been appreciated.
Hi Christina,
Thanks for taking the time to review your order and thanks again for choosing to support our business. We’re sorry to hear your weren’t pleased with our email response. We try and provide a detailed explanation for any feedback and to be as transparent as possible about what’s being ordered on our website, including photos to use a guide as to what the product includes. We will be sure to pass your feedback onto our management team. Have a nice afternoon.
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