Happy 7 Days Florist and Balloons

Positive experience: This place is like a cheap Asian restaurant with good food. The flowers are immaculate and very good value but you don't go here for the customer service. I still keep coming despite being yelled at because the flowers are always fresh, arrangements beautiful and cheaper than other places.

Negative experience: I went in to buy some birthday decorations (flowers and balloons) for a surprise for my partner. The shop itself is lovely with a great range of options, and the products seem high quality. Unfortunately, the woman working the counter was extremely unwelcoming—she repeatedly acted like she didn't want to sell anything and made even simple requests feel like a hassle. It was really disappointing, especially from a small local business where friendly service can make all the difference. I ended up buying some standard off-the-shelf items anyway since I needed something, but if I'd had more time or options, I would have gone elsewhere. The attitude really let the experience down.

Negative experience: Ordered flowers for my daughter birthday was very disappointed with the flowers she got,and the money I paided for them not happy at all.

Negative experience: Very Rude Staff – Not Recommended I came to buy flowers, but no one was at the counter, so I had to look for a staff member. When I asked about a specific flower, the staff member responded by saying, “It’s right in front of your eyes,” which felt dismissive and unprofessional. I also felt uncomfortable during the interaction when I asked if they had flower food and was told they couldn’t understand me, even though I spoke clearly. Overall, this was a very unpleasant customer service experience. I would not recommend this place.

Negative experience: Had the worst customer service from the lady I came in to buy flowers but had a very disappointing experience due to the attitude of the lady at the counter. She was unhelpful and quite rude, which really took away from what should have been a pleasant visit. Customer service makes a big difference, and unfortunately this visit fell short.

Negative experience: The rudest person I have dealt with. Does not know how to treat customers. There was no one in the shop but we were told she was too busy to help us. Look for what we wanted and she would take the payment.

Fantastic experience: Very pretty flower from hubby for our anniversary. I'll visit this place next time i'm buying flower for someone ☺️

Fantastic experience: Flowers purchased today look fresh and very pretty in arrangement box. Great service from the young lady.

Fantastic experience: My go to place for flowers & giftware, been coming here for close to 10 years. Great prices & produce

Negative experience: Rude customer service

Negative experience: I went to buy a flower for my special occasion with good mood in the morning, I once asked the lady at the counter how ling does this flower last without water? Then she started moody sounds and annoyed me, said “please do me a favor buy the plastic flower, all flower need water”. And she kept repeating the same sentence to me which makes me felt uncomfortable with this shopping. Customer service mind is really important if you working and have to meet the people all the time, I asked you politely and not expect you to angry to me, I was there for the flower not for responding your temper lady. Please I don’t know is she the owner or staff but be mindful to treat everyone in a good and polite way. Btw the flower is nice and good price just the staff that’s all…

Negative experience: Agree with most of the reviews. Rude, unrespectful, unfriendly and abusive. NEVER RECOMMEND to visit this shop very disgraceful.

Negative experience: I wouldn’t recommend this shop. I had a really terrible experience here — the woman at the counter threw my flowers, was extremely rude, and had very poor communication with no patience at all.

Negative experience: The rudest customer service ever. I was spending $100 and she was 0 at delivering customer service. RUDE RUDE VERY RUDE.

Negative experience: Went to get flowers for my grandfathers funeral that was today. Arrived at 8 and they weren’t open I thought I’ll give them a little bit but 20 minutes goes by and no one is there to open the doors and not even a sales person in site. Very disappointed will not be going back there ever

Negative experience: Very rude! Poor quality flower. The clour of the flower is bleaching

Fantastic experience: The flowers are very beautiful, I like them very much. I have come to your store to buy many times. You are an honest customer.

Fantastic experience: Great owner, great flowers!

Fantastic experience: Beautiful flowers

Positive experience: The place has beautiful flower collection and the price is good as well. 3star is only for customer service, I wanted to give less. It was very hard to communicate to the ladies behind the counter. I ended up buying flowers and creating my own bouquet. This place really need someone who is good with communication.

Negative experience: There is nothing ‘happy’ about Happy 7 Days florist… let me tell you. Went into the shop on a morning to buy flowers for my Mum. The owner was working out the back, clearly arguing with someone. She didn’t acknowledge me come into the shop, let alone, a “Can I help you?” or anything. I proceeded to choose my own flowers. Carrying both to counter, I called out.. excuse me. She snapped and yelled back.. I’M COMING!!! I told her not to yell at me. The exchange was then rude and tense. She had to deep physically breathe to calm herself down. Take a take a chill pill, lady and be nice to your customers paying you big bucks for your flowers and while we are at it… give your shop a good old clean and tidy up because it really is a hole.

Positive experience: Come for the balloons and flowers… Stay for the arguments with the manager and young employee in an asian language

Positive experience: Just popped in for a foil ballon, very surprised at stock & varietie. Will have to check it out when not in a rush.

Fantastic experience: My go to for balloons for celebrations. They have a huge range of themes to choose from and they always do an amazing job, and so reasonably priced.

Negative experience: Very rude and treat customers badly

Negative experience: The owner is blatantly disrespectful to customers, speaking down to them and making rude faces once they leave. The customer service is appalling. The only reason this shop is still running is because Morley has very few places to buy flowers. Start treating your customers with basic respect—they’re the reason your doors are still open.

Negative experience: Happy 7 Days, yet closed today.. sums this place up. Ordered balloons to be ready at 4pm - 6.15pm we are still in there frantically getting them to blow them up even though the party was under way already. Worst part of this is the lady was completely unapologetic telling us 'all good', 'relax' no sorry whatsoever, no discount offered, nothing. Worst service I've seen in a long time and I would never recommend them to anyone. Ever. EDIT: I just realised you responded to this email. Not sure why I would expect an apology, we never got one the first time around and frankly I'm stunned that you continue to operate a business with the attitude you have. You chose to focus on my comment that you were closed that day (which you were, that's a fact. I really don't care why) but ignored the reason for my complaint in the first place. You let down a party of 60 graduating kids by not having the decorations ready and then failed to apologise or care about this in any way, shape or form. We were calm, if stressed, not abusive in the slightest, but you frankly did not care. The lady running that place is not made for dealing with the public. I know you'll come back with 'yes, but... you're wrong' because that seems to be your go-to response, but maybe, just maybe... you should take a minute just to think 'holy crap.. maybe its not THEM... its US that could do better?' You've taken 'the customer is always right' and essentially wiped your butts with that long tried and tested mode of operation when it comes to retail and that's fine, but don't expect anyone to be singing your praises that you haven't possibly asked to for the sake of boosting your google review status. 6 years later noticed your ridiculous response and felt the urge to edit mine. NO FALSE STATEMENTS MADE HERE - we were in your store after closing time while you took your sweet time blowing up the balloons that should have been ready at 4pm. Your response is overly defensive, maybe just try doing better and apologising.

Fantastic experience: Stunning range of fresh flowers at really affordable prices. Chirpy staff who clearly love being there

Negative experience: The rudest customer service I have ever encountered . I was about to spend $80 on balloons but walked out after being spoken to so rudely (and witnessing this lady talk rudely to the customer before me too). No language barrier, just plain rude. Should seek a job which doesn’t involve talking to people . Never have I given a 1 star review but this lady/owner deserves it

Negative experience: Terrible customer service, I’m in absolute disbelief how the older lady yelled at me when I was just browsing the store looking for balloons. Do not come this store as I’d rather go grow my own flowers or go hand pick them in the middle of nowhere.

Negative experience: We ordered flowers for a friend that husband had passed away. We were promised that flowers would be delivered at 10am. Apparently they get uber to deliver and they were just left on her door step. Apparently they were found 8pm that night. Not good enough this lady was home all day and unaware of delivery.

Fantastic experience: If I could give more stars, I absolutely would! I make a point to stop in every week when I’m home from work to pick up fresh flowers—and every single time, I’m blown away. The arrangements are consistently stunning, and the quality of the blooms is unbeatable. These flowers far outshine anything you’d find at Woolworths or Coles—and at half the price! You get full, vibrant bunches that truly feel like great value for money. I get to walk past my flowers everyday and they bring me so much joy to have a different colour and arrangement every week Im home. The lovely lady who owns the shop is always so cheerful and full of positive energy—it really shines through in the beautiful bouquets she creates. Each arrangement feels like a reflection of her bright personality. Thanks so much ! And see you next week I'm home !

Fantastic experience: Beautiful, fresh flowers, presented in a lovely, natural, free-flowing arrangement. Delivered on time to the correct address. I am very pleased, as florists outside of the well-to-do suburbs are hard to find, these days. Thankyou, Happy 7 Days Flowers and Balloons.

Negative experience: We had gone to this place twice in preparation to get some birthday balloons and both times we were treated shockingly. The first time- the lady practically ignored us as we let her know we were just coming in to scope out our options and we would most likely come back to place the order. When the second time came around, she became furious that we were not willing to spend $100 on what she had recommended and instead chose a cheaper bundle for around half the price. Her demeanor completely changed and she began to throw items across the counter towards us, talk to my mum in a condescending tone and ended up charging my mum extra without telling her why (despite the price list being right in front of both of us!). This bothered me as my mum was being overly civil and kind to avoid any confrontation, but I felt this was being taken advantage of. So I had asked her why she had charged us more than was stated on the price list and she honestly could not even tell us why. She just kept reiterating "extra" and we realised this was a lost cause and left. Looking back, I wish we had asked for a refund because the whole experience was humiliating and the way she had acted was unacceptable. It is a shame because this place has lovely flowers and balloons, but both me and my mum will never be going back here.

Fantastic experience: Good place for flowers always fresh but a bit expensive.

Fantastic experience: Absolutely beautiful place to buy flowers from, they last so long, been there twice now for Mother’s Day and flowers for a friend! I live 45 minutes away and I’ll always make the time to travel

Positive experience: All birthday party decorations available....

Fantastic experience: Absolutely the Best Florist You’ll Ever Find – A True Local Gem! I can’t speak highly enough of Happy 7 Days Flowers and Balloons. From the moment you step through the door, you’re greeted with the most stunning fresh flower arrangements that immediately lift your spirits—and at prices that are genuinely unbeatable for the quality and care you receive. I’ve bought flowers from many places over the years, but after discovering Happy 7 Days, I won’t go anywhere else. Their arrangements are not only beautiful but thoughtfully put together, and it’s clear the florist has a genuine passion and talent for their craft. Each bouquet feels personal and artfully designed, never rushed or generic. What really touched my heart, though, was the compassion and warmth shown to me during a very emotional time. I’d been visiting regularly to buy flowers for my Nan’s room while she’s in palliative care, and each time, the staff took the time to ask how she was doing. That simple kindness made such a difference. On my last visit, the incredibly thoughtful florist even added a few extra blooms into the bouquet, just to brighten Nan’s day that little bit more. It meant the world. It’s rare to find a business where quality, affordability, and heartfelt service come together so seamlessly—but Happy 7 Days Flowers and Balloons delivers all that and more. Thank you for making every visit special, and for helping me bring a little light and beauty into my Nan’s world. Forever grateful and forever a loyal customer. Five stars doesn’t feel like enough!

Fantastic experience: We provide security to them the owner is very polite and humble person. I have visited day time staff is very nice.

Fantastic experience: Glad I went here on recommendation - the lady who served me picked out balloons for my dad’s 80th birthday using her experience and it was perfect. Stood out in photos really well and was exact right size. Much better than what I was thinking of getting, and cheaper than what I thought I would need to spend.

Negative experience: Terrible customer service. If I hadn't been in a hurry, I would have gone somewhere else for my flowers. I was on the phone when I tried to grab some flowers, and the lady actually physically pushed me aside while yelling that I will breaking flowers whilst on my phone i barely touched them. Maybe there’s a language barrier, but I still think good customer service means politely saying, "I'll get what you need," instead of screaming and trying to belittle someone and repeating it over and over again, like ok lady I understand i heard you the first time . I definitely won’t be buying from them again, and the flowers weren’t even that fresh.

Negative experience: The shop should have been named as Unhappy Florist. The Vietnamese staff at the counter was so rude & unhappy looking. All I did was to purchase a box of flowers. She first yelled at me to come to one side of the counter. Then when I asked her for a congratulations card, she shun me with her hands and picked a card. I don’t know how my face agitated her but, i reluctantly asked for the stick to place my card. By right, she should have given it to me without asking. But, she pulled flowers and stuck it in with a grumpiest face she can ever pull off. Never again to this shop. What a shame! It had great collection of gifts & flowers. Maybe if I used a mask, she would be better. Wake up lady. Your bad day, doesn’t have to be other’s bad day.

Negative experience: AVOID AT ALL COST! Very rude Vietnamese older lady. She was too busy entertaining some other older men (friends I suppose) We almost walked out of the shop she then shouted at me to come have a look at the flowers. Refused when i pointed to what flowers she said 'i don't know by pointing, say the colour'. I have never been shouted at by a saleslady ever! The replies by owner to some of the low rated reviews gives you an idea about what mentality you're dealing with, so think twice. Shame on you for letting a customer leave your shop upset.

Negative experience: Horrible service. Came asking for some red roses. Staff were very rude. They were trying to charge us valentines day prices even though it had been a week since Vday. She was charging us ridiculous prices. When we asked for just the roses individually she again quoted ridiculous prices and then said that she didn't have any roses even though we could see plenty in the fridge behind us. We asked for some other places as we were from Melbourne. We asked for some help with an alternative and they basically told us to use Google and almost told us to leave. Luckily we did and we found a better option elsewhere

Negative experience: Customer service disgusting, will never go back.

Fantastic experience: "I recently ordered a large selection of flowers for my father's funeral, and I was truly impressed with the service. The flowers were fresh and beautifully arranged, showing a lot of attention to detail. From the composition of the arrangement to the thoughtful message attached to each flower bouquet, the owner really put care into every aspect. I highly recommend this florist for their professionalism and quality."

Negative experience: I was really surprised by the behaviour of one of the older employees. She treated me like a kid when i was holding a balloon. She literally took the balloon from my hand when i was just asking her about it. So did have to defend myself and said i wouldn’t damage the balloon. I felt like she was patronising me. Disappointed and wouldn’t be coming back

Negative experience: Absolutely terrible service! My mum from overseas ordered a product in December and it never arrived. When I contacted them, the lady was completely unhelpful and rude. She refused to even look up the order without a reference number, even though they have all my details, including my address! It's over $100 worth of items and I’m being completely ignored and they couldn't care less! Make's me think its all a scam - Do not order from here!

Negative experience: Such a shame to give this place 1 star, the customer service is shocking. The lady doesn’t realise I am Vietnamese and can understand her abusing her staff. Such a shame as they have nice flowers at a reasonable price however balloons are 5x the price. I ordered 10 normal helium balloons and a 26 foil balloon and the total was 91$?? Wouldn’t recommend coming here unless you’re okay with bad service! Such a shame!

Negative experience: Rude rude rude! This place is overpriced! I asked my partner to get me roses, they charged me 6 per piece the first time I got them, now I Just needed 2 because I don’t want to waste roses, and they charged me 8 per piece because I’m just buying 2?! How is that even fair? The quality is not even good when I got them! My husband politely told them, you charged us $6 just a few weeks ago, and they rudely answered “ go somewhere else” Is it so hard to be professional and kind? Well, if I were you, you go somewhere else, and avoid this flower shop! $8 dollars per piece for a low quality rose is just ripping off peoples money In this economy you can understand prices going up, but there’s a big difference between being fair! If it was me buying in the store there’s no way I’m buying it! Just wow?! Not surprised!! Reading all your negative feed back how you treat customers! We don’t mind paying to be honest, but the owner just knows how to ruin your day!

Negative experience: One of the worst customer service I ever had in my life the owner was literally shouting on me because I only asked her what colours of ribbon you have. If you have a bad day, it doesn't mean that you will upset others and it is not acceptable at all, and please learn how to talk to the customer before anything else.

Negative experience: Worst customer service.

Negative experience: Mary or Maria not sure Very rude, . I’m very disappointed the way she treated me. She has improve her customer service skill. Sorry to do this but place for improvement

Fantastic experience: Bought this balloon on Friday as recommended by the owner as she said it would still be great for my sons birthday Monday morning. She was right, it’s still perfect and looks like it will last ages still. Highly recommend

Fantastic experience: The flowers where amazing. Staff were very helpful. Thankyou

Negative experience: Disgusting behaviour, The owner yelled and accused me of shoplifting two weeks ago. I demanded to view CCTV and their footage is way off. The last time I was in this store was 2 years ago. Don’t buy flowers from a place who are so rude. #wrongperson#mistakenidentity

Negative experience: Very rude customer service and doesnt know how to talk to customers. In middle of a job filling balloons, but doesnt mean should talk and answer customer queries in a very irritated tone. As a business balancing all these is important which I think they lack. Asked to wait for half hour for half minute job of filling 1 helium balloon. Was a regular customer, would never go back here.

Fantastic experience: Excellent quality and value for money

Negative experience: Bad service ever

Negative experience: The most terrible service I have ever experienced. Never come back

Negative experience: Worst service Unprofessional Rude staff

Negative experience: One of the worst customer service I have ever seen. The lady was trying to sell us dead flowers by saying it was on specials. When we took other one she was not happy and rudely saying we came 3 people to buy 1 bouquet. Never recommending such service to anyone.

Fantastic experience: Very happy with my experience. Walked in off the street and asked for an arrangement to be made to my budget and desired style. Had a beautiful bunch of flowers within 15 minutes. Didn’t get much of a look around the rest of the shop but they had an impressive range of balloon/party decorations as well as vast range of floral arrangements to choose from!

Negative experience: Rude!!!!!Not one bit helpful when it comes to blowing up balloons….

Fantastic experience: My wedding was on Sunday 10 March and another florist I had organised my flowers through didn't complete my order and didn't have any flowers for me on the morning of my wedding! As you can imagine I was very upset. I started ringing florists open on a Sunday, and Happy 7 days were so accommodating and did everything they could to provide the flowers I needed that very day with a couple of hours notice! They even followed it up with me when I was giving up because they just wanted me to not be upset and not stressed. They produced exactly what I wanted, in the colours I wanted in the shortest amount of time and they were absolutely gorgeous. I highly recommend them and will definitely use them again. Thank you so much Happy 7 days

Negative experience: The worse service. The most horrible service and most expensive place.

Fantastic experience: They good for party decoratiions, flowers , balloons and stuff.

Negative experience: Terrible customer service! in-fact one of the worst customer service I have ever seen!! The old lady at the counter is horrible to deal with, she kept repeating " I'm busy I'm busy" despite that we could not understand a word of what she was saying and giving us this rude attitude face! Come on if you do not have control over your communication or customer service then you do not deserve to run a business or have a shop. Keep yourself away from her shop as she definitely knows how to ruin your day with her rude and disrespectful manners. Stop responding and sending rude comments about the reviews that people share. We share our realistic experience and the way we have been treated!! The roses were not expensive and we had no problems with the costs, the huge problem was you who could't treat a customer properly so you're the big issue here!

Negative experience: I went today asking about the price of some native flowers where located outside the shop. The woman behind the counter was rude didn t want to help, she say "I m busy, which flower are you talking about? I m not in your mind!" If it s the way you welcome and treat your customers I will never come back. I don t understand why you are so aggressive for a simple request

Negative experience: Very rude lady working at the counter will never go back

Fantastic experience: Excellent services.

Negative experience: Took my daughter in who wanted to buy a flower for her friend. Only to be told they don't make special orders on a Sunday and she would have to choose from the flowers already prepared.

Negative experience: The staff who was in the counter was very rude to me, and she was too loud and i guess was scolding another young staff member. All over very bad experience.

Negative experience: Please update your website and opening hours. In addition, you should consider getting a total attitude adjustment. Two people have been waiting here since 8am - (It’s now 8:18 am) as that’s the time your website states you open. Some people have very little time and time is precious. There goes my plans today as I’m rushing late for work. The owner thinks people are stupid - and treats them badly. Your shop is so messy- your old stock is disgusting and clearly you have not enough staff because you must be such a horrible boss..You may be an ok florist but that’s not enough to keep your customers or staff happy. Never would I recommend anyone to shop here.

Negative experience: Very very rude and rude way of talking to customer and denied that she do not have products which she actually sell will never buy any product from your shop anymore

Negative experience: I bought flowers and balloons for my friend's birthday. It was very beautiful but the staff there is very rude!!! She ruined my day!!! I will not go back to this shop!

Fantastic experience: Literally the best florist in Perth. Great range, great prices. More than flowers, they also stock party decorations such as balloons.

Fantastic experience: Excellent service and quality! I've bought party goods (balloon arrangements and other assortments) and flowers from here and it's always been spot on! Very flexible and accommodating when it comes to orders!

Fantastic experience: Absolutely fantastic service and huge range of party wares and flowers for every occasion. Staff could not be more helpful . Thank you for my gorgeous balloons and flowers! Will definitely be back and will tell all my family and friends :)

Fantastic experience: Best services & amazing lovely styles

Fantastic experience: Absolutely brilliant beautiful shop our go to shop now on first time went in , the staff are amazing and helpful and friendly

Fantastic experience: My wedding day was an absolute dream come true, and one of the highlights that made it truly magical was the exquisite floral arrangements provided by Happy 7 Days Flowers and Balloons. From the moment I laid eyes on the stunning combination of roses and baby's breath, I knew I had made the perfect choice. The skilled team at Happy 7 Days Flowers and Balloons truly exceeded my expectations with their creativity and attention to detail. The arrangements were an absolute work of art, showcasing a harmonious blend of elegance and romance. The roses were vibrant, fragrant, and flawlessly arranged, while the delicate baby's breath added an ethereal touch that elevated the overall beauty of the arrangements. Walking down the aisle, holding a bouquet of their roses intertwined with baby's breath, was a surreal experience. The bouquet was an exquisite representation of my vision, perfectly capturing the essence of love and celebration. It drew gasps of admiration and countless compliments from our guests, who couldn't help but be captivated by its beauty. I would highly recommend Happy 7 Days Flowers and Balloons to any couple looking to add a touch of elegance and romance to their wedding day. Their artistic floral creations, especially the exquisite combination of roses and baby's breath, will truly transform your special day into an unforgettable experience. Thank you to the entire team for making our wedding day absolutely magical!

Fantastic experience: I was highly impressed by the quality, affordability and attention to detail that went into my wedding flowers! Maria and the team did an amazing job.

Fantastic experience: Happy 7 Days Flowers and Ballons Provides nearly all choices of flowers. Large area with reasonable prices.

Fantastic experience: Great range of flowers. Also great for party balloons and the likes.

Fantastic experience: Fantastic range of flowers and gift accessories. Staff were so wonderful, doing a custom bouquet and balloon arrangement for me last minute with care and consideration. And I love their range of gorgeous, ready-made arrangements. Shopped with them 4 times in a month since my first visit.

Fantastic experience: My wife loves this flower shop! She makes me drive across town to get here, brilliant product, awesome prices, fantastic service.

Negative experience: The shop has beautiful collections of balloons but the lady on the counter was very rude and rushed the costumer to pick up the choice. She even told off the customer for receiving a phone call. I am never going back to this store again. Customer service that day was horrible.

Fantastic experience: Lovely and well organised staff even a few days out from Valentines. We have gotten the extra long lasting treatment in our balloons and they have lasted well beyond our expectations each time!

Fantastic experience: Best party balloon shop in morley x

Fantastic experience: Had a gorgeous corsage and buttonhole made. Prices were good and affordable too.

Fantastic experience: The staff were very accomodating and friendly. Their arrangements were amazing and the shop had everything I needed to prepare for my mum's birthday. Definitely a one-stop shop! Will go to again for future celebrations.

Fantastic experience: Found some awesome party theme supplies and a lovely bunch of fresh bright flowers - perfect for our Nephews bday

Fantastic experience: If you need flowers, greeting cards, wrapping paper, gifts, party goods, balloons, this is a fantastic one-stop shop. Prices are so reasonable, staff are helpful and they have such a great variety of everything. Love this place.

Negative experience: This place does not even deserve 1 star! The owner is so arrogant and rude. She is so stubborn and never cares about what customers want!!! Its always about what she wishes and feels like to sell !!!!

Fantastic experience: “Super quality! Quick delivery. Ever so marvellous packaging. First-rate service.” Would buy from you again ❤️❤️❤️ Thank you ❤️❤️

Negative experience: If I could I would give it a zero. I Went there today to get a price for some centre table flowers for my birthday party. The lady at the front desk was not helpful at all. She said that I would need to know exactly what I want. But that's why I went there thinking that they are the professionals and they are supposed to be advising me and not the other way around. . The lady then said to me that she couldn't help me cause she mainly deals with hellium balloons and that I needed to see the lady at the back of the shop. So when I approached the lady at the back, (which I think is the owner) she was blowing up balloons with hillium . She just looked at me and continued to blow up the balloons. So I asked her if she could help me. She turned around and said to me. "CANT YOU SEE IM BUSY WORKING!!!!! She screamed at me. In a very rude and abrupt tone. I was completely shocked. Then she said. I NEED TO GET THESE BALLOONS DONE BY 5PM. I told her that the girl at the front told me to see her. How rude and disgusting customer service. Before leaving the store, I told the front lady what had happened that the lady at the back was angry. She replied by saying that I shouldn't go on a Sat cause they are busy, better that I go during the week. Which I can't cause I work fulltime. So obviously they don't require my business. I've ripped up their business card and threw it in the bin. I am one of the Minister's for Government. What a stuff up.!!! I could have recommended them for lots of government events. Very sad that this type of rude disgusting customer service exists in Australia. This is NOT ON.

Fantastic experience: What a beautiful shop with something for every occasion. Mary the owner is just delightful and knows how to wave her magic with flowers. She is capable of making arrangements for any occasion and I have personally and professionally used her services many times. The flowers are always of the highest quality and lasts for days. thank you Mary. The flowers in the basket was done for within 30 min. Mary and her team are amazing

Fantastic experience: Great range of fresh flowers as well as helium balloon. Was very helpful in giving a hand when I was ordering balloons. Definitely will comeback next time.

Negative experience: There is no such thing as customer service in this shop, it's either the shop owner's way or no way. The owner (Maria) yells and screams to get her point across. Absolute disgrace.