Bloomex Edmonton Flowers & Gift Baskets

Negative experience: My boyfriend ordered me flowers for Valentine’s Day. He ordered red roses and Lilies. They sent me a mix of different flowers with no red roses or Lilies (pictures are what he ordered vs what I received). They delivered it a day late without any communication or apology of the wrong order and delay. They also wrote the heartfelt message on the back of a discount coupon. Although the flowers were still pretty I don’t appreciate getting the wrong order and especially receiving it after Valentine’s Day without any communication. He e-mailed them to see if he could get some of his money back but was essentially told that this happens and they can offer him credits…as if we would order from them again. Very disappointed in this service. I waited around all day on Valentine’s Day for this delivery. Save your money and go with another service. Do better Bloomex.

Fantastic experience: Eva was very helpful, she had patience and resolved my billing issue. This gives me the confidence to continue using Bloomex for corporate and personal flower orders. Thank you

Negative experience: (No Contact has been made yet, neither any call or email). I am extremely disappointed with Bloomex. I ordered red roses for this special event, paid a high price expecting fresh and beautiful flowers, and what I received was completely unacceptable. The roses looked almost dead, wilted, lifeless, and nothing like what was advertised. It was a special occasion, and they completely ruined the experience. To make things worse, I have been calling their customer service for the past three days and no one answers. The only people who pick up are sales representatives, which clearly shows where their priorities are. They are quick to take your money but nowhere to be found when there is a problem. Charging high prices and delivering poor quality, almost dead flowers feels like a scam. This is completely unprofessional and disrespectful to customers. I would strongly advise others to think twice before ordering from Blossom. Save your money and avoid the disappointment.

Negative experience: Today I received a flower delivery from my parents, and unfortunately, it was extremely disappointing. The bouquet looks nothing like what was ordered. It seems to be made from leftover flowers. The arrangement mainly consists of chrysanthemums and carnations, with only six roses and one of them is already wilted. The chrysanthemums look half-dead, and the baby’s breath is completely wilted as well. The flowers are clearly not fresh. The bouquet was assembled very carelessly. It doesn’t look professionally arranged at all it literally looks like random leftover flowers were tied together. There was no proper wrapping or presentation. The stems were simply held together with what looks like a rubber band. That’s it. The balloons arrived deflated in the box. This was meant to be a special gift from my parents, and it was honestly upsetting to receive something of such poor quality. I am attaching photos as proof. I absolutely do not recommend this company.

Negative experience: My husband ordered flowers on Feb 13 to be delivered on Feb 14. He placed TWO orders. One for me and one for our daughter. the flowers DID NOT arrive on Feb 14. EVEN AFTER HE PAID EXTRA FOR THE SHIPPING. Now... he called on Feb 15 asking where the flowers were. The call taker tried to tell him they were delivered. NO THEY WERE NOT> we also have cameras to prove that. So he told the call taker he wanted a refund. Yesterday afternoon, Bloomex showed up with a set of flowers and a gift basket of random cookies. Plus a cheap little teddy bear from the dollar store. This is NOT what he ordered. He ordered two sets of flowers. NOW because your company delivered some random stuff you are saying he will not get his refund. Not acceptable. we want the money back. Just as a side not I will be seeing you guys in about an hours time. I am dropping this stuff off to your Edmonton location. See you soon!