Pollination
Information about Pollination
Opening hours
- sunday: (closed)
- monday: 10h-16h
- tuesday: 10h-16h
- wednesday: 10h-16h
- thursday: 10h-16h
- friday: 10h-16h
- saturday: 10h-13h
Pollination is a leading independent florist located in Edinburgh, specializing in unique and high-quality bouquets and floral arrangements. Since its establishment in 1997, they have built an impressive reputation for providing beautiful seasonal blooms, combined with exceptional creative design.
The talented team not only caters to retail but also specializes in wedding and event flowers, alongside contracts for prominent businesses across Edinburgh and the UK. Known for their attention to detail and quality in every order, at Pollination, every flower reflects a love for floristry.
They offer a wide range of options from vibrant seasonal bouquets to classic elegant arrangements. In addition, they provide personalized services for sympathy and funeral flowers, ensuring that every occasion is handled with care and respect.
Whether you’re looking to surprise someone special, decorate an event, or simply brighten up your day, Pollination has the perfect bouquet for every occasion.
Contact them today and explore the beauty of nature in each of their floral arrangements.
Our comment from Flowerspedia about Pollination:
Pollination is a highly acclaimed florist based in the United Kingdom, known for providing stunning floral arrangements that consistently exceed customer expectations. The team, led by the passionate and creative Ben, is celebrated for their exceptional service and attention to detail. Numerous clients have praised Pollination for the following reasons:
- Stunning Floral Designs: Customers rave about the breathtaking bouquets and arrangements that perfectly capture the vision for weddings and special events.
- Exceptional Customer Service: Ben and his team are noted for their warmth and attentiveness, often going above and beyond to accommodate clients' needs and ensure their satisfaction.
- Creative Collaboration: Pollination is lauded for their ability to collaborate closely with clients to create unique and personalized arrangements that reflect individual preferences, even from afar.
- Timeliness and Reliability: Many users have emphasized the prompt delivery and professionalism displayed by Pollination, making them a trusted choice for all floral needs.
- Versatile Offerings: Whether for joyful occasions like weddings or somber moments like funerals, Pollination demonstrates an impressive range of floral solutions that cater to various sentiments.
Clients frequently express their gratitude for Pollination's ability to transform their floral ideas into reality, remarking on how their creations contribute to the overall beauty of events. With numerous testimonials praising their talent, passion, and genuine care, Pollination comes highly recommended for anyone seeking exquisite flowers and outstanding service in the UK.
Pollination: Reviews
Fantastic experience: Pollination provided the flowers for my wedding and they were fantastic! We got so many compliments on the flowers and how much they added to the day. Working with Ben and Fiona was a great experience. Both were able to work within our budget while still being creative and making sure the flowers were everything we wanted. I am so happy we went with Pollination and I am looking forward to ordering flowers with them in the future.
Fantastic experience: I was nervous because my usual florist in Edinburgh was no longer in business. However, I was delighted with the beautiful flowers and the fantastic customer service I received from Pollination. My auntie was delighted with her flowers. She said they were the best flowers she’d ever had, and the team at Pollination were exceptionally kind and helpful. Thank you.
Fantastic experience: I live in Arizona, in the United States and my dear friend in Edinburgh lost her Mum. I googled looking for a local florist that would hopefully give my order extra TLC and looking at the reviews and website? I chose Pollination. I sent them an email telling them where I was from and the hope that they would take extra special care for my friend. Well not only did they email back and so sweetly said they would, but the arrangement was GORGEOUS!!! Absolutely stunning and even more beautiful than I had thought it would be! ! (I had previously sent her flowers through a larger florist that sends throughout the UK and was devastated at how awful they looked ) ! Pollination did such an AMAZINGLY superb job but the fact that they responded to my email and understood the importance of the order for me just really touched my heart. When you cannot be there in person when someone you care about is hurting and the only thing you can do is send flowers?? Pollination was incredibly wonderful and I highly HIGHLY recommend them!! They certainly go the extra mile in every aspect of their business !!! Thank you so very much!!!
Fantastic experience: I could not be happier with my Pollination flowers for my intimate wedding day in Edinburgh! I chose the bridesmaid size bouquet which was the perfect size and weight for what I wanted! I was very particular with wanting it to feel unique, modern and elegant with cool toned pinks and they absolutely nailed the vision! I got so many compliments on the flowers, they are true experts and artists when it comes to curating luxury, unique flowers that you want to look like your Pinterest board! They also very kindly opened the shop early so we could collect my flowers for my very early ceremony. Thank you so much - highly recommend their services!
Fantastic experience: Fabulous flowers! Ben created such a superb floral display for our wedding, I was lost for words! From the doorway arch to the button holes, the attention to detail was second to none and the colours were just magnificent and completely in keeping with the atmosphere of our venue at the Rowantree. I wouldn’t hesitate to recommend Pollination to anyone, I’d simply given Ben an idea of the colours I was after and the feel that I was wanting for the day and he excelled in his choice of flowers and foliage. The service was simply exceptional!
Fantastic experience: Pollination provided the most STUNNING flowers for our special family celebration lunch at The Balmoral at the weekend! Ben was just amazing at advising us about our ideas, our plan for flowers at the tables and little Scottish keepsake flowers tied with ribbon at each place setting. He was so helpful in tweaking things to enable us to stay within our budget. The flowers were so fresh, as if they had just been picked! A beautiful combination of pale blues, purples, cream. Everything was in place when we arrived. Communicating with Ben at Pollination was so easy, efficient and helpful. Thankyou Pollination for making the lunch even more of a special celebration!
Fantastic experience: Absolutely incredible!!!! Ben is full of passion and positivity. He is an absolute joy. Ben and his team did our wedding flowers and wow they were amazing!! He really brought our vision to life. Ben helped with ideas and then delivered them himself on our wedding day. All of the guests were very impressed with the flowers. The flowers made us so happy and were a huge part of our wedding day!! A huge thank you to Ben and Pollination for creating such a spectacle. 10000% recommend Pollination for your flowers. Sophie and Blair
Fantastic experience: My partner and I recently chose Pollination to supply 3 arrangements for our wedding. I am not the easiest person to please and I have little to zero familiarity with flowers but I had a clear idea that I wanted a palette and arrangement that looked both wild and natural but also still obviously looked like a wedding arrangement. My partner and I also wanted the ability to remove living flowers from within the main arrangement to gift to guests as a keep sake, which added to the complexity of the build. Despite these somewhat contradictory requests, Ben and the team at Pollination were enthusiastic, incredibly kind and imaginative with their suggestions and ideas for how they could meet the idea that was in my husband and I’s imagination and bring it to life. When the day of the wedding came, I had high expectations but I will admit that Ben and the team far exceeded them. The flowers were beyond what we could have hoped for and became the talk of the wedding, with everyone noting how beautiful they were. Genuinely I cannot stress enough just how much these arrangements exactly met what we wanted and exceeded them in every way. To anyone planning a wedding or any other event, where you need beautiful flowers, but you feel abit lost and need a supportive team of creative professionals to help you… do yourself a favour and give pollination a call. You wont regret it. Thank you again Ben and everyone at Polination!!!
Fantastic experience: Pollination were our wedding florists and I could not have been more delighted with the whole experience. From our initial meeting to chatting over WhatsApp, Ben is simply a charming lovely man who really cares about the outcome. Everybody complimented the flowers - I am still getting messages from guests about them several weeks later! They were perfection. We were so happy with them. Ben and his team are absolute artistes.
Fantastic experience: Fantastic florist! Fiona did everything she could to make our wedding exactly how we envisioned. From the window displays to the button holes, time and care was taken to make sure everything fit within our colour scheme. The most beautiful flowers! Thank you so much!
Fantastic experience: Cannot recommend Pollination enough! Ben and his team are so incredibly talented at what they do. They made my vision for my wedding come to life more than I could have ever imagined. They are so attentive and make sure you have everything you need down to the smallest detail. I’m still in awe of how their work made my day feel absolutely magical.
Fantastic experience: We hired Pollination for our wedding day florals and they were absolutely one of our favourite vendors. We couldn't have been more amazed by the flowers in each and every space. The flowers and colors they chose were absolutely perfect, the arrangement execution spot-on, and the team was so friendly and I felt really genuine excitement from them. My wedding was just two days ago, so I don't have all of the photos yet, but will absolutely need to share them! Many many thanks to the Pollination team from Mallory and Lukas.
Fantastic experience: A huge thank you to Ben and the team for doing our wedding flowers recently! We had to go on gut feel and trust as we were booking from Australia, and Ben stood out from the very beginning; where other florists forwarded on a list of prices (if they even replied), Ben was genuinely engaged - warm, chatty and just lovely to deal with. On the day, the flowers were absolutely stunning - exactly as we’d requested but also beyond our expectations (and this was our fourth celebration, so they had a high bar!) The quality of the blooms, the flower combinations and the design… everything was just beautiful. We had so many compliments on the day and people wanted to know who did our flowers, so that says everything: the biggest compliment! Highly, highly recommend!
Fantastic experience: Pollination just did the most beautiful flowers for my mums funeral today - I can’t thank them enough. They managed to source sweet peas - her favourite flower and the flowers were just spectacular - even the funeral Directors were blown away. I can’t recommend this florist enough. Ben and his team did a marvellous job. If you need a spectacular bouquet or any occasion flowers this is the place to go to
Fantastic experience: Amazing bouquet arrived, fresh and stunning!
Fantastic experience: Pollination supplied my wedding flowers and they were stunning! Fiona was fantastic at helping me build what flowers we wanted, colours and style. She helped me with creative direction as I was very indecisive and with planning a wedding from a far it added an additional challenge. Pollination gave me the most beautiful flowers. The venue flowers were exactly what I hoped for, and the bouquets were breathtaking. I didn’t want to put them down. Every team member I met was friendly, enthusiastic and caring - they were easy to talk to and gave me such an insight into what a lovely supplier they are. I’m incredibly happy I trusted Pollination with my wedding flowers, and would highly recommend them to anyone!
Thank you so much for such a kind and thoughtful review. Your ideas for your wedding were gorgeous and we're so happy you were so thrilled with them on the day. We always put so much passion into our work, so taking the time to give us such lovely feedback really does mean so much. Sending all our love!
Fantastic experience: When we moved across town 8 years ago we failed to find a florist half as amazing as Polination. Staff are pleasant, knowledgeable and listen to customers manifesting in simply stunning arrangements to transform any room. Arrangements always last and always make us smile. Today’s bespoke arrangement is called ‘dark and moody’ quite different from our norm. Though not the cheapest the very best
Thank you Laurence, much appreciated. Enjoy the sea when you get there!
Fantastic experience: Pollination supplied our wedding flowers and we could not be more grateful to them. We had to change florists last minute and Ben and the team were there for us and helped relieve a lot of stress. The process was very easy and they gave us all the options. The flowers were beautiful and all our guests commented on how great they were. Would highly recommend!
Fantastic experience: I am so happy with the flowers supplied by Fiona at Pollination for our wedding recently. She managed to interpret my vague brief into the most beautiful bouquets and table flowers, and she was super easy to deal with throughout. I got so many comments on how beautiful all the flowers were and there were lots of volunteers to take home the table arrangements home at the end of the night!
Fantastic experience: Ben, Fiona and the team absolutely nailed the brief for my wedding flowers - they were beautiful, meadowy and absolutely brought the rustic spring vibe for a rustic September wedding. Plus the service throughout was great, with regular chats, sharing inspo ideas and super friendly. Couldn't recommend more highly.
Fantastic experience: Beautiful flowers delivered exactly as promised on the day I placed the order, thank you for delighting the recipient.
Fantastic experience: We couldn't be happier with the incredible work Ben and his team at Pollination Flowers did for our wedding at Cromlix in July! The consultation was so welcoming and organised, and he very much understood our vision for the day. The flowers were absolutely breathtaking—bright, colourful, and arranged to perfection. The setup was nothing short of spectacular, with stunning flower arches, elegant table arrangements, and beautifully decorated plinths that truly transformed our venue. Ben's attention to detail was impeccable. He created the most beautiful bouquets in specific colours, each with matching ribbons that he carefully attached. The colours were exactly what we envisioned to match the bridesmaids dress colour. Ben nailed it perfectly! The flowers added so much joy and beauty to our special day, and we are endlessly grateful to Ben and his team for their hard work and dedication. Highly recommend Pollination Flowers for any event!
Fantastic experience: We couldn’t have imagined better flowers for our wedding than what the team at Pollination created for us. True artistry in taking our ideas and turning them into something magical. We just loved the flowers! We also loved working with the team, the best bit of organising our wedding! Huge thanks to Alix, Ben, Fiona and the team xx
Fantastic experience: Having worked with Ben and the team on multiple events I can not speak highly enough of them! Their creativity, attention to detail, flexibility and genuine care not to mention personal touch is magnificent and so rare to find. Their flowers are fresh and last, their prices are very competitive and they will go over and beyond the brief each time and also not hesitate at last minute requests. Every arrangement from the smallest to the largest takes my breath away and I am always delighted as are every client I work for. Thank you Ben keep up the great work you are magical!!!
Fantastic experience: Fantastic florists! Ben and his team are always a pleasure to work alongside. The flowers are absolutely beautiful!
Thanks so much Lyn! X
Fantastic experience: Ordered flowers to be delivered to my daughter. Emailed to check if they would deliver as a tricky venue, no problem. Loved their wild flowers but wanted sunflowers added for sentimental reasons, no problem. Flowers were stunning!! Daughter loved them. Would absolutely recommend! Thank you Ben.
Fantastic experience: We absolutely LOVED our wedding flowers for our July 2024 wedding at Glencorse House. Ben and the team captured our vision so well and honestly the flowers were up there as one of our favourite things on our wedding day!! Thank you so much again for creating our stunning flowers. Lou & Andy
Thank you Lou and Andy for yoir kind words. It means the world to us that you loved your flowers as much as we did! Thank you for letting us play a small part in your special day, and huge congratulations x
Fantastic experience: I called from Australia very last minute on a Saturday to have a special bouquet made up for a friend’s housewarming back home. The woman on the phone couldn’t have been more accommodating to my request and the bouquet was truly perfect - just what I had in mind without even seeing it first! Excellent service and skill, thank you
Fantastic experience: Lovely shop, lovely staff and beautiful flowers. Have just visited for a last minute gift for my mum and I couldn’t be happier. Stunning!!
Fantastic experience: This is my go to florist, have never been disappointed & always feel they go the extra mile to make their bouquets special & unique for each occasion
Fantastic experience: The best florist in Edinburgh, fab flowers, wonderful wild varieties of bouquets , the best fun staff, a pleasure always to do business with. Always so happy with what I come away with and order for family and friends.
Fantastic experience: Hired them for our wedding in June.
Fantastic experience: Excellent service and beautiful arrangement, recipient was *delighted* :)
Fantastic experience: Pollination took care of my wedding flowers (bouquet, boutonniere, table flowers and an aisle piece) and they were all divine. I had so many compliments during the day, the colours and shape of the flowers were beautiful. Fiona was wonderful to deal with, and was not phased at all when I had to make changes. The flowers were truly my favourite part of the wedding, I didn't let go of my bouquet all day!
Positive experience: Ben and the team have been amazing throughout the planning process for my wedding at the weekend. The flowers arrangements, crown, bouquet, table centerpiece additions, stage installation and pins for the boys were all beautiful and spot on for autumnal colours. We had a blip on the morning of due to a delay in my crown being delivered, therefore having to be installed by my bridesmaids and not my hairdresser but this was fixed fairly quickly with a few phone calls. The outcome of the whole day was incredible and we had nothing but compliments for all aspects. Again thank you so much to the team for all the help and creative understanding!
Fantastic experience: Impressive customer service
Fantastic experience: The flowers for our wedding were absolutely stunning and received so many compliments. The bouquet, posie for my flower girl and matching flower crowns were gorgeous and the jars at the end of the pews added beautiful pops of colour. The buttonholes were perfect and the foliage and jars on the wedding dinner table fitted the vibe perfectly. Cannot thank Ben enough for making our wedding day so beautiful and for his expertise. Thank you!!!
Fantastic experience: This place is brilliant! Having both received and sent flowers to friends and family I highly recommend them! Gorgeous flowers and very friendly staff!
Thank you so much Kelly ♥️♥️♥️
Negative experience: My dad asked for a single red rose with a bouquet to place on his partner’s coffin at her funeral. When the hearse showed up the red rose wasn’t there and Pollination didn’t pick up their phone. This upset my dad very much on what was already a very difficult day. Pollination were able to speak to my dad and apologise the following day which was very much appreciated.
Hi Fiona,
We are very sorry for missing the rose and the distress this caused on a very difficult day. There were several arrangements delivered for the service and we mistakenly forgot the single rose - this was our error and we feel terrible for it.
We were unable to answer the phone yesterday due to staff illness. As soon as we received the voicemail from the undertakers we called back immediately and offered to send a driver with the missing rose and explained we would have been able to meet the hearse at Mortonhall before the service.
However, the undertaker kindly advised that they had already organised a replacement and we were not needed. We expressed our deep regret that this happened and passed on our genuine apologies.
We were absolutely not reluctant to resolve the situation and immediately jumped to action as soon as we were aware of the mistake.
Once again, we are sorry for this and tried everything we could to rectify things at the time but understood that the rose had been replaced.
We tried to contact Mr Day today to apologise, and left a message. We have also contacted other members of the family.
Fantastic experience: Just picked up the most beautiful bouquet of flowers. Thank you so much! Janet x
Fantastic experience: I can not express enough how beautiful my wedding flowers were. Strangers on the way to the wedding reception stopping to take pictures of them. Ben and his team were wonderful and love all the Instagram updates. I have a few friends getting married next year and already recommended Pollination to them.
Fantastic experience: Pollination did our wedding flowers and they were absolutely stunning. Ben was brilliant at working with us to deliver our vision for the day and the team created some truly wonderful installations which received many compliments from our guests. Would highly recommend for a wedding/ event.
Negative experience: I was disappointed with the service. Came to ask questions regarding prices for wedding bouquets. Staff did not know the prices, were just referring to their website, would not show any flowers and almost seemed annoyed that I was asking questions about their flowers? I could just be unlucky, but thought it was weird.
Hi Karianne, thank you for your review.
Unfortunately due to the very busy nature of the shop we are often unable to discuss wedding flowers without an appointment. Our weddings are always bespoke and personal, and we like to allocate the time needed to offer a high level of service. Our staff also have specific areas of expertise, and the weddings/events team would be best to talk to - but an appointment is necessary to speak with them as they are often out setting things up.
Our colleagues directed you to the wedding section of our website because it has full pricing and information you would need for an immediate response. You were also invited to make an enquiry to our events team via the website so we could book you in for a proper appointment to discuss your flowers.
I’m sorry you feel you had a bad experience and hopefully this has explained things a bit better. Feedback is very important to us and we always like to improve where possible. However, I would always urge people to contact businesses directly before leaving reviews, allowing them an opportunity to explain and rectify any problems. Please always consider the impact your reviews can have (especially on small businesses), and whether they are truly warranted.
If you wish to discuss this further, please get in touch.
Fantastic experience: I was thrilled when I received a wonderful bouquet for my birthday from Pollination. I can honestly say I have never received such a beautiful bouquet. I felt like a celebrity when I was presented with them by such a pleasant delivery man. Thanks all.
Thank you so much Catherine! We hope you enjoy your gorgeous flowers - you deserve celebrity status! x
Fantastic experience: Excellent service. Amazing flowers. Highly recommended.
Thanks so much Daniel. We really appreciate your kind words, and we’re delighted you are pleased with the flowers x
Fantastic experience: Pollination supplied a quite magnificent bouquet for a special birthday. Very impressive visually and still looking fresh a full fortnight afterwards.
Fantastic experience: I received flowers from Pollination today and they are absolutely beautiful. I'm so thrilled with them. My lovely friend had arranged to have them delivered on my 70th birthday but we were away. Our neighbour told the delivery girl that we'd be back on Friday and a fresh bouquet was delivered today. Outstanding customer service. Many, many thanks.
Fantastic experience: Excellent service. Prompt delivery and excellent quality. The person I bought them for said they were by far the most amazing flowers she had already received. A great range on the website too. Thank you., Ben!
Fantastic experience: Called into pollination today and everyone was so lovely and so helpful, advised me on what I wanted for my partner and she loved them!! we need more people like this in the world! Great flower shop!!
Fantastic experience: My partner bought me some beautiful flowers from Benjamin - lasted ages and looked wonderful.
Fantastic experience: Couldn't recommend enough, for weddings or a bouquet as a gift.
Fantastic experience: Amazing flowers every time, and fantastic service from a dedicated team!
Fantastic experience: I got pollination flowers as a cake topper for a 90th birthday. They were absolutely beautiful, complimented the cake design perfectly and lasted so well.
Fantastic experience: Received yet another beautiful bouquet today, so pleased that my friend uses this florist as you can tell that so much care and attention has gone into arranging them,even the gift card and wrap is lovely. The flowers always last and as the roses die you can always rearrange what's left. Thanks pollination
Fantastic experience: I have bought a few bouquets from the Pollination as gifts for colleagues over the years and I have been so proud to hand them over as the response is always the same: "WOW"! The flowers are put together with unequivocal elegance and skilful finesse. The bouquets have been dramatic without, in any way, being flashy....if that's not the sign of a gifted florist, then what is?! By far the most beautiful bouquets I have ever seen. I can guarantee if you are reading this and are considering using Pollination, you will not be disappointed.
Fantastic experience: Highly recommend Ben and his whole team always so polite friendly and professional always a pleasure to pop in to the shop to pick up or place an order. So helpful when Iv made telephone orders and couldn’t decide what I wanted and have given them a budget to work to. I have ordered for personal gifts and for business bouquets and all orders are amazing such beautiful arrangements and always get positive comments form the recipient. Such a gem of a florist.
Fantastic experience: Can't recommend this place highly enough. All the bouquets I have sent or received from Pollination are unique, creative and excellent value for money. I have placed several long distance orders which have always arrived on time and packaged beautifully and the flowers actually last! Can't fault the place.
Fantastic experience: Pollination are not a run of the mill flower shop! They specialise in providing sensational flowers which last for ages and give such joy! The staff go the extra mile to provide first class customer service either in the delightful shop or through their very reliable delivery service.
Fantastic experience: My go to flower shop for local and long distance delivery Pollination sets the bar very high, friends and relatives love the modern style and quality..
Fantastic experience: Ben's flowers are simply stunning. I would not go anywhere else now. The last bouquet I bought was for my mum's birthday. She was so blown away that she took a 360° video of them to preserve their beauty for posterity.
Fantastic experience: Received flowers after the birth of our first Child. Beautiful bouquet and lasted ages.
Fantastic experience: Beautiful flowers, always the best bouquets! I cannot recommend Pollination enough, if you are looking for amazing fresh flowers, this is the place! I used them over the years & they never disappoint. The staff is lovely & skilled & always do their best to accommodate your request. Have a look at their Instagram account as you can see lots of examples.
Fantastic experience: Brilliant Florist! Ordered a Wedding anniversary bouquet for my daughter and son-in-law. I asked for certain colours ( if possible) and the colours and arrangement were stunning! This florist has an eye for displaying colours and flowers with a difference. Cannot recommend them highly enough.
Fantastic experience: beautiful bouquet of classic flowers for my mother in law for mothers day great quality very pleased
Fantastic experience: Outstanding bouquet delivered from these guys and at a reasonable price. I’ve been sending flowers to family and friends from Australia for 8 years and this is by far the best bouquet anyone has received. I’m hoping they deliver outside Edinburgh! Thank you everyone at Pollination.
Thanks so much Brian! Your kind words are such a wonderful boost for our small business. So delighted you like the flowers and I hope the recipient gets a lot of joy from them. We would love to help with any future flower needs, and we deliver all over the UK. Thanks again!
Fantastic experience: Another year, another stunning Christmas tree delivered by Pollination (cheerfully brought up to the top floor too). Flowers always excellent too. Highly recommended.
Fantastic experience: Best florist in town by far.
Fantastic experience: Ordered some birthday flowers for a family member. She was delighted with them. Beautiful.
Fantastic experience: The team at pollination did the flowers for our autumn wedding. They were absolutely gorgeous and completely captured the theme and feeling of the day. They managed to create the idea that I had in my head (but even better!) and we loved our flowers. Ben and the team were so easy to work with, so helpful and available to chat whenever. Can definitely recommend to anyone! Thanks SO much!
Fantastic experience: My mum suffered a recent bereavement and one of our family sent flowers from Pollination. She remarked they were the nicest flowers she had seen in years, I couldn't agree more, they were simply beautiful. Thank you.
Fantastic experience: I would highly recommend Pollination. Ben was absolutely amazing at helping me get the flowers I wanted for my wedding. He was excellent at responding to emails and managed to fit me in for an appointment on my tight schedule (I live in Bristol but the wedding was in Edinburgh so I only had a few changes to visit). I wanted a Scottish, rustic bouquet with white roses, thistles and some purple in there and he suggested some really good flowers for it. The bouquet was excellently made and looked absolutely brilliant on the day. Ben even wrapped some of my husbands spare kilt tartan around the bouquet for me. The buttonholes, corsages and bridesmaids bouquets were also perfect. Really happy with everything and would definitely recommend Pollination to any bride that is looking for excellent quality and service.
Fantastic experience: The staff were so accommodating when I had to ensure the flowers were delivered before a specific time. The recipients were absolutely delighted with the bouquet as well!
Fantastic experience: Ordered the ‘The Wild Thing’ bouquet online for a pal. She loved them and it was a real surprise! Great contactless service
Fantastic experience: The most beautiful flowers and wonderful service they went out of their way to ensure the flowers were delivered on my mums birthday as I had made an error online. My mum is over the moon thank you!
Fantastic experience: Received a surprise bouquet last week, the flowers and arrangement were simply stunning. The attention to detail is impeccable. The flowers have pride of place in my home and I cannot recommend this florist highly enough.
Fantastic experience: Thankyou so, so much for the flowers I ordered at Very Very short notice. My daughter has just messaged me to say loves them and she said they were massive. I will definitely order from you again Thankyou once again.
Fantastic experience: Professional and friendly service with wonderful flower creations. Delivered on time and in a friendly way. Highly recommended
Fantastic experience: I ordered flowers from Pollination for my Mum's birthday and they were better than imagined. Really unique and beautiful - she loved them. Thank you so much
Fantastic experience: Thank you for the amazing service, friendly, inviting and fresh flowers <3
Thank you so much for your kind words! Delighted you like the flowers :)
Positive experience: It is a very good shop for either flowers or bedding plants depending on what time of year you go, all in all it's a great little place, although it's location is a bit out of the way, anyone who has a garden it's a must see shop
Fantastic experience: Just been to a wonderful Christmas wreath workshop led by Ben. Really fun way to spend an evening and I have a beautiful wreath for my door. Thank you Ben!
Fantastic experience: Phoned to request a last minute bunch of flowers, which were ready for me to collect half an hour later. I couldn't believe how lovely they looked given how much I paid for them. Nice selection, fresh looking and lovely wrapped. No comparison to supermarket bought flowers! Have used this company many times and have never been disappointed. Staff were really friendly & helpful on the phone & in the shop. Will definitely go there again.
Fantastic experience: Pollination did the flowers for our wedding last year. They did a fantastic job. The flowers were stunning and exactly what I had hoped. Ben was great at helping me work out what flowers I liked and what other flowers would go well with those I selected. He noted every flower and greenery that was to be included in each centerpiece and bouquet so that I knew exactly what the flowers would look like on the day. Additionally Ben was contactable at all hours in the run up to the wedding and made the planning process very relaxed and easy. He also had some great ideas on how to use the centre pieces in the ceremony. I would highly recommend Pollination.
Fantastic experience: Ben and the team at Pollination did the flowers for our wedding and did such an unbelievable job! The tables looked amazing, and Ben did some beautiful arrangements down the aisle. The centrepiece though was the stunning arch covered in flowers and foliage which took real skill and looked incredible. Ben was so easy to work with and really understood our vision. He and the team worked so hard to get everything looking amazing. Couldn’t recommend more highly.
Fantastic experience: Stunning service...stunning flowers..and amazing Staff....don’t go anywhere else for flowers...use them all the time and have never been disappointed
Positive experience: Beautiful Presentation I received the flowers as a gift, they were lovely, lots of foliage, with sunflowers, and lovely roses., not sure of the other flowers. I liked the natural look, and think they would have been expensive. However they did not last long even with changing the water on the 3rd day they only lasted 4 days. I've bought flowers from Lidl's and Aldi and M & S which have lasted longer. However as a gift they were smashing, made one feel special, although I would have prefered more flowers than foliage. Many thanks
Fantastic experience: I never write reviews but feel the need to on this occasion! I would rate 5 plus if possible!! I ordered flowers for my sister's funeral and they were absolutely AMAZING!!! Thank.you so, so much guys Susan Rennie
Fantastic experience: This shop always looks stunning. Displays are beautiful and draw you in. I frequently buy flowers and plants here and have always been delighted with them. Staff are very friendly, willing to help and to suggest ideas.
Fantastic experience: An amazing local florists! I love this shop - the staff are so friendly and the arrangements are incredible. The only place to go for flowers in Edinburgh!
Fantastic experience: Was recommended this fantastic florist shop in Edinburgh... The staff are so helpful and friendly and the flowers are just amazing... What a gem!
Fantastic experience: Ordered flowers as a gift for my friend's mum. They were absolutely gorgeous - I wanted to keep them for myself! Everyone in the shop was so friendly when I went in, even though they were clearly really busy, they stopped to make sure I was okay and getting everything I needed. Will always go here for my flowers from now on. Thanks Polination!
Fantastic experience: Absolutely beautiful flowers, coupled with excellent friendly service. Thoroughly recommended!! Thank you x
Fantastic experience: Recently received a gorgeous bouquet of flowers from Pollination. Cannot rate them highly enough, Ben is such a creative florist. Thank you!
Fantastic experience: Ben really knows his stuff and is so easy to deal with. Outstanding quality and service everytime - I can not recommend highly enough!
Fantastic experience: I received the most beautiful bouquet from these guys by post. I was absolutely delighted with them and they were top quality flowers.
Fantastic experience: Fantastic service and beautiful fresh flowers. My mum was delighted with her arrangement. Thank you
Fantastic experience: I ordered a bouquet as a thank you for my colleagues at work. IT. WAS. INCREDIBLE. Such a lovely arrangement that lit up our staff room for well over a week. I had so many people come up to me and ask about it and I’d definitely recommend Pollination to anyone looking for quality flowers at a decent price.
Negative experience: Made my first order here for Valentine's. The order was wrong, they spent more time on the tissue paper than the actual flower arrangement, the flowers lasted a day or so before they started dying (smelled awful) and paid for a larger bunch but got what looks like the standard size shown online. Arrived incredibly late in the day from what I've been told. I'll be sticking with Flowers Buy Delivery from now on, who always deliver incredible service and far superior quality flowers. I would advise others do the same.
Hi James. Making people happy with our flowers is our ultimate goal and I am really sorry you were disappointed with the bouquet. We genuinely appreciate all feedback and, when given the opportunity, we will always do our best to make things right. We offer a no quibble guarantee - if there are any issues or you are disappointed in any way please let us know within 3 days of receiving or collecting your flowers for a replacement or refund. As it is now 16 days after the flowers were delivered, it is difficult for us to fairly assess the condition of the bouquet.
With regards the delivery time, Valentines Day is the busiest delivery day of the year, but we do strive to deliver as quickly as possible.
Once again, I am sorry you were disappointed and thank you for taking the time to feedback.
Fantastic experience: After a miserable day in hospital I ordered flowers for my girlfriend at 3am on a Saturday morning to thank her for being by my side all day. They arrived at 11am and she was delighted with them. Unfortunately I don’t have a picture to upload. The hand written note was well presented too. Thank you so much
Hi Ben. It was our pleasure to help. Delighted to hear that she liked her flowers! Hope you are feeling better. Px
Fantastic experience: Very fast service when I asked for a funeral tribute to be ready in a couple of hours. And the spray was exactly as I imagined, if not better. This was in the extremely busy run-up to Christmas, so full marks.
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