Flower Centre Birmingham
Information about Flower Centre Birmingham
Opening hours
- sunday: (closed)
- monday: 8:30-16:30
- tuesday: 8:30-16:30
- wednesday: 8:30-16:30
- thursday: 8:30-16:30
- friday: 8:30-16:30
- saturday: 8:30-16h
Store selling fresh floral arrangements along with champagne and chocolates, plus floristry courses.
Our comment from Flowerspedia about Flower Centre Birmingham:
Flower Centre Birmingham is renowned for its exceptional service and stunning floral arrangements. Customers express deep appreciation for the care and creativity that the team showcases, particularly during heartfelt occasions such as weddings and funerals.
Highlights from customer reviews include:
- Beautiful Arrangements: Many reviews emphasize the quality and creativity of the floral designs. Customers have praised the centre for creating bespoke arrangements that reflect personal wishes, ensuring that each bouquet is unique and meaningful.
- Helpful Staff: The staff at Flower Centre Birmingham are consistently described as friendly, compassionate, and willing to go the extra mile. They are reported to listen attentively to customer needs and provide valuable advice in selecting the perfect flowers.
- Timely Deliveries: Numerous clients have highlighted the promptness of the delivery service, with many flowers arriving exactly when promised, even on tight timelines.
- Wide Variety: The shop offers a great selection of flowers suitable for any occasion, with many customers expressing satisfaction with the range available.
- Positive Experiences: Several long-term customers mention their consistent satisfaction over the years, with many recommending the Flower Centre to friends and family.
Overall, Flower Centre Birmingham stands out as a top choice for anyone seeking beautiful flowers and exceptional customer service.
Flower Centre Birmingham: Reviews
Fantastic experience: Thank you so much for the beautiful casket flowers for our mom's funeral. They were exactly what we wanted. Everyone commented on how beautiful they were. We would definitely recommend your services in the future.
Thank you so much for your kind words. We are truly honoured to have been part of such a special tribute for your mom. It means a lot to know the flowers brought some comfort, and we really appreciate your recommendation.
Negative experience: Lovely ladies in the shop great service- flowers unfortunately died pretty much the same day I bought them on the 7th March… they were put straight into water and correct room temp
Hi, thank you for your kind words about our team, we really appreciate it. We’re very sorry to hear your flowers didn’t last as expected. All of our flowers come with a 5-day freshness guarantee, so they should certainly last longer than a day when cared for correctly.
Please contact us or pop back in and we’ll be more than happy to rectify this for you. Customer satisfaction is very important to us and we would like the opportunity to make this right.
Fantastic experience: great friendly service, and my wife loved her flowers, highly recommended.
Dave, thankyou so much for your 5 star review :)
Fantastic experience: Outstanding service from Sylvia and great value for money. Thank you
Rajan, thank you so much for your 5 star review. We are delighted you were thrilled with our service and flowers
Negative experience: I have purchased from here before and have been quite pleased, so decided to task them with making a 30 inch ships wheel for my brother’s funeral. I initially spoke to a lady that seemed to understand what I needed. I agreed to go and pay in-store at the end of the week, on Friday, funeral being on the following Tuesday. On going into the shop and asking to see what I was paying for, a different lady couldn’t show me what had been made yet, so instead pulled an impressive picture from the internet, we agreed on the colours and she advised how it would look etc, money paid £198. Very disappointed to receive this very substandard spray painted Effort, which didn’t resemble what we agreed on. It couldn’t be used as we were embarrassed. When ringing them and explaining that this is not what we ordered all they could repeatedly say is “Oh really” no resolution, so I wouldn’t recommend, and I am so glad all the other tribute flowers were ordered elsewhere. No resolution offered whatsoever.
Firstly, please accept our condolences for your loss. We are truly sorry to read that you felt disappointed at such a difficult time.
We would like to clarify a few points regarding your order. When you visited our shop, the picture shown was of the actual Titanic steering wheel to demonstrate the shape and style. At that stage, no floral tribute had been started, as all such tributes are made fresh in the days leading up to the service. A sketch was drawn and agreed with you in-store, confirming that the tribute would require spray painting and it would need to be mounted on a board for stability.
Our florist, who has over 40 years of experience in creating bespoke funeral tributes, crafted the piece in line with the agreement. The design did resemble the tribute discussed, and our delivery driver confirmed that it was well received at the time of delivery.
On the day of the funeral, we received a phone call from a relative which was very passive aggressive in nature. Some of the comments made were extremely upsetting to our florist, who was taken aback and could only respond in shock with the words “Oh really.” This was never intended to dismiss your concern.
We also wish to note that the cost of your tribute was £185, not £198 as stated.
We take great pride in our bespoke work and every tribute undergoes rigorous checks to ensure it meets our high standards. We are very sorry that you did not feel this was reflected on this occasion, as our only aim is always to provide fitting and respectful tributes for loved ones.
Fantastic experience: Highly recommend !! Popped in on my lunch break yday for a bouquet of flowers for my partner to celebrate our anniversary. Lovely shop, friendly staff, quick service and well priced..
Fez, thankyou so much for your 5 Star review :)
Fantastic experience: Lovely prices,very helpful.
Colin, thank you so much for your 5 star review.
Negative experience: Very rude staff and inconsiderate was stood outside the store to waiting for my partner who is disabled waiting to go in to purchase flowers and was told to move from the store as i am blocking the way in a very rude abrupt manner. When i asked why she could not have been polite other staff members approached and became aggressive clearly customer service and being inclusive is not their forte avoid !!!
Fantastic experience: The flower centre have done arrangements for both my grandparents funerals and we couldn't recommend them more highly. The arrangements produced were beautiful, even my slightly obscure request of creating a blackbird made of flowers as a personal tribute to one of my Nan's favourite stories. Everyone I deal with at the flower centre was incredibly helpful and very compassionate. There's a wide range of options on their website for any occasion and they were able to modify arrangements to make them more personal. If you need flowers for any occasion, definitely order from here.
Siobhan, thankyou so much for your 5 star review.
Fantastic experience: Sarah and team did my beautiful wedding flowers.. absolutely perfect such an elegant touch and I was overwhelmed when they arrived xx
Rebecca, thank you so much for your 5 Star review ❤️
Negative experience: Had some flowers delivered today, was very disappointed. We've used theses quite often and I felt like my flowers arrived half dead today. Really was worth £56
Hi Chloe, we are sorry to hear our flowers didn't meet your expectations. We are now closed until Monday, we will contact you then so that we can rectify the problem. Thank you
Fantastic experience: A colleague bought me a beautiful Christmas flower arrangement and they’re the nicest flowers I’ve ever seen. Would definitely recommend for special flowers. This pic was a week later when I’d transferred to a vase.
Sarah, thank you so much for your 5 star review.
Fantastic experience: Excellent variety of flowers at a reasonable price, along with a polite and friendly service. I would definitely recommend the Flower Centre
Dave, thank you so much for your 5 star review.
Negative experience: I ordered two different funeral flowers via their website, went to pick them up the day of the funeral, only one lot of flowers had been done, I said that I ordered two lots and the woman re looked through my order and had completely missed one of my orders !!! They then had to quickly complete one of the funeral wreaths, not something you want to deal with on the day of your brothers funeral !!! So they had to rush it through, 2 hours before the funeral !!!!! Definitely will not be using this business again !!!!
Thank you for sharing your feedback, and please accept our sincerest apologies for the oversight with your order. We understand how upsetting this must have been on such a difficult day, and we’re truly sorry for any added stress.
Once the error came to light, our team moved quickly to complete the second wreath and deliver both arrangements directly to the funeral directors, so everything would be in place without additional worry. Providing a thoughtful and reliable service is so important to us, especially during times like these, and we’re taking measures to prevent this from happening in the future.
Thank you again for your feedback, it helps us improve.
Fantastic experience: Unbelievably helpful friendly staff they were brilliant and the flowers were amazing can't thank them enough
Thank you so much for your 5 star review.
Positive experience: THIS WAS ORIGINALLY A 5* REVIEW They always provide beautiful flowers delivered on time . I wouldn't use anywhere else , recommended to friends and family who now use them . When you go to the shop, the staff are always friendly and helpful. The Flowers went off a bit after COVID so dropped to a three star and used somewhere else *** Have given them another go recently and the quality of the blooms seems to be back up to standard so back to a four *** I'm pleased with the last couple of arrangements i've ordered.
Thank you for taking time to review.
Fantastic experience: I would highly recommend this company. My fiancé’s funeral flowers were magnificent and they kept me in the loop as to when they had been delivered
Fantastic experience: A beautiful and creative arrangement from the Flower Centre who knew how to produce exactly what I wanted.
Jackie, thank you so much for your 5 star review.
Fantastic experience: Northfield flower centre provided flowers for my Wedding - Everyone was very helpful when I arrived in person to pick them out and they turned out wonderful on the day. 10/10, my Wife was extremely pleased, very kind of them to deliver. Would strongly recommend.
Thank you so much for your 5 star review
Fantastic experience: Great team! Years of devoted experience! No better guys to sort things out for you/business. Flower shops ,stalls, wedding flowers, Great location easiest access from anywhere in midlands and surrounding areas. Could be more prouder than to be associated With this great team. Aaron, Chris, Emma,& the legendary jimmy. These guys know how to work and prove it everyday. We’ll done
Negative experience: Looks to me like this shop has changed hands. Flower’s nowhere near the quality that they used to be. Won’t go there again!
Dear Wayne, Thank you for taking the time to share your feedback. We're sorry to hear that your recent experience did not meet your expectations. We understand how important quality is when it comes to flowers and we strive to provide the best for our customers. Your feedback is invaluable and we will address this with our team and our supplier who has supplied us for around 20+ years. We would like to make things right, so if you could please reach out to us directly on 0121 476 5795 that would be great. Thank you once again.
Fantastic experience: The Flower Centre did both mine and my sisters wedding flowers over 25 years ago. As their reviews were consistently good, we chose them to make the arrangements for a very dear family member's funeral. We knew exactly what we wanted and provided them with the details and also info about what we didn't want. We asked if they were able to include double lollies in the coffin spray and they did manage to source some, they were stunning. The ladies were extremely helpful and we were able to go to take some pictures of the flowers in their workshop on the afternoon before the funeral. We would not hesitate in recommending.
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you have had several positive experiences with us. We strive to provide the best customer service. Thanks again :)
Fantastic experience: A fantastic place. The service was excellent, the bouquet produced was absolutely magnificent and of such high quality. The staff were so friendly and helpful, I’ll definitely be returning again. Having used other florists around Birmingham, this has been the best experience of the lot by far. I would highly recommend them.
Karan, Thankyou so much for your 5 star review :)
Fantastic experience: Produced four beautiful displays. Exactly as requested. Including a complicated 3D design of a dog, which looked fantastic. Delivered on time. Lasted well. Can't fault anything. Thank you!
Stephen, thank you so much for your 5 star review.
Fantastic experience: Amazing service from Flower Centre Birmingham. My girlfriend is in the UK and I wanted to surprise her today with some flowers. I ordered the flowers at 1.30PM today 12.30am for me as I live in Australia and they were delivered within the hour. Service is second to none! 2nd time in 2 months I have ordered her flowers and she is over the moon.
Wilson4330, Thank you so much for your positive review.
Fantastic experience: I live overseas and left it very late to order Mother’s day flowers on Friday afternoon. Found the Flower Centre on google. Very helpful staff who advised me that i could only have ‘florist's choice ‘ and wouldn’t know what they would be like until they arrived. They didn’t disappoint !!! Stunning flowers and couldn’t have picked a nicer selection myself Huge thank you and i would highly recommend
Debbie, Thank you so much for your positive review. We are pleased you liked the flowers.
Fantastic experience: I ordered some flowers online for Valentine’s Day with the intention of surprising my partner at work by having them on here desk before she got into work. Unfortunately the flowers I ordered online was frankly diabolical! After calling around countless florists I had no joy getting hold of any red roses never lone 24 which I was after and in the short time frame I needed them. My last ditch attempt was this amazing company who not only had the red roses and was well prepared for such a special day for most people with plenty of red roses they also seemed to understand my situation and after agreeing a price which was higher than I expected (I had never purchased 24 red roses or any flower/flowers for that matter from a florist before only once online and didn’t know how much they actually cost, but the price was reasonable if not better compared to other florists) they had them ready to go within 30 minutes and wow!!! What an absolute amazing bouquet they put together for me! Honestly I never seen such beautiful fresh quality roses in my life, I could see that my money was well spent! The ladies helped me out so much I couldn’t thank them enough. I managed to deliver my valentines surprise to my partner who was absolutely over the moon with the flowers. For that I’m extremely grateful! The Teddy bear, chocolates and card in the photo was from the online company not the Flower Centre Birmingham company. Only the flowers :). I will see you next year. Thank you again. Luke.
Luke, thankyou so much for your positive review. We look forward to seeing you again next year!!
Fantastic experience: To Whomever arranged my flowers, Thank you for my stunning bouquet today. It’s absolutely beautiful. Always guaranteed great quality flowers from the flower centre.
Janet, thank you so much for your positive review. Rob arranged your flowers :)
Fantastic experience: Put in a last minute order and was able to collect the same day just 2 hours later on Xmas eve. Excellent service, 100% would recommend
Shak, thankyou for your positive review :)
Fantastic experience: I live in marston green and my brother lives in cottage so I ordered over the phone, flowers for my brother"s 10th wedding anniversary, the girls in the shop were amazing and so helpful and the flowers are absolutely gorgeous. Would highly recommend them and will definitely be using them again. THANK YOU SO MUCH Lorraine Green x And girls in the shop were amazing the f
Lorraine, thank you for such a positive review :)
Fantastic experience: My partner love the flowers I would recommend to anyone and friends and family...
Thank you so much for your 5 star review
Fantastic experience: The team patiently and creatively helped me design a funeral tribute arrangement. It became a basket with low-scent flowers and a ribbon message. It looked beautiful and fresh. It was a great asset to the occassion. This is not the first time that their quality products and workmanship have given me a boost at a sad or stressful time.
Hi Susan, thank you so much for your super positive review :)
Fantastic experience: If you are looking for a bespoke bouquet of flowers this is the place to go to. Just had these gorgeous flowers delivered to me as a surprise for my birthday and wedding anniversary. The flowers are absolutely beautiful, vibrant in colour and so fresh in great condition. The combination of colours and the selection of different flowers is outstanding. When I opened the door I was greeted by a lovely smiling lady with the most amazing bouquet I have ever had. I just can't stop looking at them. Thank you.
Thank you for such a lovely review!
Fantastic experience: Outstanding service, first time using the Flower Centre Birmingham and will definitely be using again, highly recommend. I ordered the scented lilac and white basket online as a surprise for my friends birthday Flowers were beautiful presented and delivered on time.
Thank you for such a positive review :)
Fantastic experience: We highly recommend the excellent and friendly service of this company. The two posies we ordered were beautiful!
Thank you so much for your positive review.
Fantastic experience: Always top quality flowers and arrangements, flowers seem to last longer than when brought from elsewhere
Thank you so much for your positive review
Fantastic experience: Absolutely outstanding flowers, service and care. I’ve used this shop for my mom’s birthdays, mothers days, anniversaries and finally her funeral. The care shown by the florists is absolutely exceptional, mom was housebound, partially blind and deaf for her final years, this florist went way beyond their role to ensure Mom always received her flowers in top condition and even took them in for her, arranged them and made sure they were left in a way they would last and no further care was needed. They showed great kindness to mom which I will always be grateful for. Nothing was too much trouble. Her final flowers (funeral) were a fabulous display and a perfect fitting tribute. This made a huge difference to the day of moms funeral. She loved flowers and you captured her favourites perfectly. Thank you so much for everything you did for Mom. I can’t recommend this florist (and special thanks to Sylvia) enough. Helen Heron (my girls and brother also ordered flowers from you and they were all absolutely outstanding. THANK YOU ❤️
Helen, thank you so much for your kind words.
Fantastic experience: Beautiful flowers ordered online. Great selection well, displayed on website. Contacted when delivered. Birthday girl delighted and overwhelmed. Thanks for great service.
Thank you for your positive review Gwen
Fantastic experience: Very helpful staff. Beautiful funeral posy . Would highly recommend and will certainly use in the future
Thank you
Fantastic experience: Lovely, kind and caring people. Gorgeous flowers.
Negative experience: Very disappointed. Had basket delivered 17th March. Card not written in so had to ring to confirm who had sent them. Flowers didn’t look particularly fresh & only lasted 5 days.
Thank you for taking the time to provide your feedback. We are sorry that you did not receive the card that was supposed accompany your recent flower delivery. We understand how important it is to include a card with flowers and sincerely apologise for any disappointment or frustration this may have caused. I understand you had spoken to the manager on the day of the delivery and she did offer to send a card to you.
We would still like to make this right for you to ensure you have a positive experience with us. We will contact you today.
Fantastic experience: Many thanks for the recent number plate wreath.
We are pleased you liked it. Thanks for your 5 star review
Positive experience: Listened to what we wanted and delivered. Totally on point
Thank you so much for your positive review
Fantastic experience: I would like to thank the Flower Centre Northfield for the beautiful funeral flowers they did for my dad. We gave them a design for the grandad flowers and they did a great job . Thank you to all involved in the making.
Thank you Debbie for your positive review. It was such a unique and beautiful tribute. Thanks for uploading the pictures.
Fantastic experience: Great service, Typical bloke like me forgetting Valentine’s Day, the team still managed a same day delivery for me. Very professional, very polite, great customer experience, highly recommended.. oh the flowers were great too, wife loved them.
Brent, thank you so much for your positive review.
Fantastic experience: always friendly and helpful
Thank you for your positive review.
Positive experience: Very good service
Thank you Colin
Fantastic experience: I have used the services of the Flower Centre several times. Brilliant courteous service. Really, really helpful Pleasure in these times to recommend such service. I ordered flowers for my wife for AM delivery on the day of our wedding anniversary. On the day prior to delivery, the wife informed me that she had to be somewhere for an appointment at 10am on delivery day. I contacted Flower Centre, and suggested that if delivery could not be made prior to 9.15am, then to deliver after 12.30. At 9am on delivery day the Beautifully arranged Hat Box of flowers arrived, allowing my wife to receive them at the door. BRILLIANT SERVICE> Thank you.
Brian, thank you for your fantastic review.
Fantastic experience: Wonderful place. I had to place my order late on a Sunday night from Florida for a basket of flowers for my sister's funeral. Monday morning, they sorted out some difficulties with where to send it when they couldn't get me because I was sleeping. Amazing. And the flowers were perfect and beautiful! Thank you, Flower Center!
Thank you so much for your kind review.
Fantastic experience: Church Flowers,Buttonholes,and corsages all top quality...combined with lovely helpful staff. Special thanks to Amy for last minute adjustments which helped to make my Aunts and Uncles day.
Thank you for your review Philip
Fantastic experience: Our wedding flowers were absolutely stunning, everyone said how beautiful they were , the reduced size flower posey and buttonhole for the little ones were wonderful , and a couple of add ones at the last minute wasn't a problem . Highly recommend. Thankyou
Thank you so much for your 5 star review
Fantastic experience: I've used The Flower Centre for years and their flowers and service have never let me down. They recently did the flowers for my moms funeral. They were absolutely beautiful. Can't recommend them enough
Thank you Jo
Fantastic experience: I received the most unusual gift of flowers i have ever had So lovely so diferent Thank you to the staff who went over board to deliver them to me Thank you once again
Thank you for your review.
Fantastic experience: Thank you so much for sorting my numerous orders of flowers for my grandads funeral. All the arrangements were lovely, you could tell each one had been put together with time and care. The staff were really helpful and friendly each time I called up regarding my order. It was delivered to Morton’s on time and everyone commented on how beautiful they all were. Very highly recommended
Melisa, thank you for your kind review. The Flower Centre Team
Fantastic experience: Very pleased the staff was was very helpful and pleasent.. beautiful flowers..
Mary, thank you so much for your 5 star review. The Flower Centre Team are always happy to help.
Fantastic experience: I was a little concerned as I was buying a wreath for my Mothers funeral. I needn’t have worried The Flower Centre did and absolutely fantastic job. The wreath was perfect, it was delivered to the Funeral home on time and everyone remarked on how beautiful it was. Thank you all so much for all of your help with all of the family tributes.
Thank you Ian for taking time to review. Glad the flowers for your mother were everything you expected.
Fantastic experience: Great place for fresh cut flowers. Never had any issues always polite great staff
Thanks Adam for the five star review. We like to have an interesting selection of flowers and love helping our customers make the best selection.
Fantastic experience: Been using what seems forever,but one thing that never changes is the service,choice and price. All the staff will always take the time to listen and then advise if required. May last purchase around three weeks ago,unfortunately was for a funeral. I didnt see what I had ordered but told by quite a few people "flowers were stunning". What more could I possibly asked.
Thank you Val, a customer for so many years. It’s always a pleasure to hear from you, whatever the occasion. Joy and Mandy and all the team.
Fantastic experience: Great staff very helpfull and a very clean 2ftx3ft section of floor!! Highly recommended
Thank you so much for your 5 star review. We were quite bemused by your comment on the clean section of floor.
Fantastic experience: Ordered for same day delivery the lady that took my order was amazing. I said I wanted a semi wild looking bouquet. Extremely happy and it really cheered up my mum . Highly recommend
Thank you for such a lovely review.
Fantastic experience: Really beautiful flowers. I first bought flowers from this shop on Mother's Day this year and have returned whenever looking to buy flowers. Exceptionally beautiful arrangements, great variety and a lovely team when visiting. The arrangements always exceed my expectations. Kraft bouquets are a delight and such a welcome surprise. I've recommended to all of my friends and family in the area and will continue to use the Flower Centre for all of my flowers for gifting going forward.
Thank you so much for this fabulous review and using us for your flowers. We so love our Kraft bouquets too. Look forward to seeing you in the future.
Positive experience: Excellent service, calm and courteous staff..
Thank you Jean for using us for your flowers.
Fantastic experience: I have always used this flower shop my every need in flowers. Great prices and always a welcome. All types of flowers and outside plants. A very much welcome and if needed a certain plant or flowers can be ordered..Fantastic funeral arrangements and wedding flowers available pluss delivery second to none..A must flower shop for all your needs..
Thank you John for being our customer for so many years. We love our job and our customers and it makes everything that bit more special when we have a review like this.
Fantastic experience: Initially, I was sent an e-catalogue to browse through. After this, I spoke to a friendly lady who patiently helped guide me through the different floral tributes for my Mum's funeral. Once I chosen the style, the lady was more than happy to change the colour schemes shown in the catalogue to something that more personally represented my Mum. The tribute was delivered on the day of the funeral directly to the funeral directors. They were there in plenty of time. The arrangement was absolutely stunning. I felt that the time and care put in to putting the arrangement together, had been personally for my Mum. It wasn't as expensive as I'd expected it to be but it was more beautiful. I did everything very easily over the phone but was given the option to actually visit the shop so I could write the cards out to do with the flowers to give them that extra personal touch. I will definitely be using The Flower Centre in future for any flowers I need sending. Thank you to everyone at The Flower Centre that did my Mum proud.
Thank you for your review and sharing the photos. So glad you were absolutely delighted with the tribute for your mum. I have conveyed to the team your thanks.
Negative experience: Extremely poor service, unhelpful individuals who look down upon their customers. I've never been so disappointed in my life.
Fantastic experience: Fantastic service. Ordered online. Flowers were beautiful and the details were amazing. Thank you so much.
Thank you for using us and for a fab 5 star review.
Fantastic experience: Beautiful flowers arrived in good time!
Thanks Bryony
Fantastic experience: Flower centre literally went out of their way to deliver a bouquet for me today. I can honestly say it was the most beautiful bouquet I've ever purchased and will have to buy one for myself!!
Ahhh thank you Natalie, we always try to help out. So glad you loved the flowers.
Fantastic experience: Fabulous arrangements and friendly staff
Bless you Ron, it’s always pleasure to make your flowers and see your friendly face.
Negative experience: Very disappointing service
Fantastic experience: We live in spain and couldn't get over for a funeral today 14/06/2021 and had some lovely compliments about our flower arrangements that the Flower Centre delivered, thank you so much xxx
So glad you were pleased especially ordering from abroad. Thanks for the lovely review xxx
Negative experience: The ladies in this shop bully and intimidate their customers. The flowers are mainly dead and the service is just as bad as the dead flowers. There's plenty of other local florists who provide good customer service and treat customers with respect
Negative experience: I went in yesterday afternoon, the woman who works in the shop was extremely rude and unhelpful. You would assume that with covid they would appreciate the business, obviously not. Definitely not recommended!
Fantastic experience: Efficient service that was simple to use with the end result being the delivery of a beautiful arrangement on the same day it was ordered.
Thank you for using us and giving such a fab review.
Fantastic experience: Fantastic florist who always provide beautiful flowers. Exceptional service with delivery - order placed today at 2pm had been delivered by 2:50.
Thank you Neil for fab review. glad we were able to help. Joy and Team Flower Centre
Fantastic experience: Very helpful. Able to deliver, give advice and recommend something to reflect you or your home. Really pleasant. Good value. The selection on show varies and I think you probably need to ask what's available or in season etc and be prepared to wait or order for later if it's not in already. Plants look healthy and cared for. Many come in nice pots and arrangements. Obviously they can order things in for you. Right now they're open to visit or buy online
What a fabulous review Daniel, we love our job and do our best to get it right for our customers. Glad you loved the experience. Joy
Fantastic experience: Very impressed. Delivered exactly on time. Highly recommend the Flower Centre, Northfield and will most certainly use them again.
Thanks Ellie for fab review, look forward to hearing from you again. Joy
Fantastic experience: Beautiful flowers and easy collection. Thank you!
Thank you Shelley for reviewing. Glad you love the flowers and click and collect arrangements.
Joy
Fantastic experience: I ordered flowers through the website and the recipient received exactly what I asked for .The hatbox was beautiful, thanks so much
Thank you Karen for taking the time to give us a 5 star review.
Fantastic experience: Ordered online after using thier reminder service last year .flowers were as usual at a high standard .Delivered on time as requested Thanks again for an exemplory service .
Thanks David for lovely review and using our reminder service. Joy
Positive experience: Good service
Thanks for reviewing
Fantastic experience: Great service and beautiful fresh flowers, thank you so much.x
Thanks for using your local florist and taking time to review. Enjoy the flowers x
Fantastic experience: Ordered scented lilac in white basket and wow absolutely beautiful really pleased, you don't always get what you think you've ordered online but the basket and flowers were fantastic. Service was great. I highly recommend Flower Centre in Northfield. Thank you so much.
Bless you Mary for taking time to review. Glad you were so pleased, its what we do. Thanks for using your local florist.
Negative experience: Extremely disappointed. Ordered £75 flowers Even sent pictures I. Advance of how I wanted them . Abs spoke directly to a representative of everything I wanted . Basically looked absolutely cheap when I got them home and looked at them properly . And didn’t even have the balloon I asked for it to have . Which I stated to them When I picked up flowers and she just said without any concern or any cate. You didn’t order one . I explained I spoke to herself and did ask for one with the diamonds I paid for. She just mumbled and didn’t even offer to make it right. It was -4 so just rushed into my car without having chance to look at them as it was freezing . But when I got home and put them on the mantle piece I was horrified! The roses used were thin and cheap. Tesco had better roses in store. The arrangement was disappointing and no effort was put into it. Roses just sticking out tall and randomly with no arrangement. And thin straggly leafs just here and there leaving loads of gaps. I’m fuming . If I didn’t live so far I would have gone back to store . I called store and spoke to the manager I’m hope she could put it right and she told me she had no deliveries left so I would have to come all the way so she could rectify ! And said I live too far for her to come to i between deliveries . But yet expected me to come all the way . When they were the ones negligent in the first place .Poor service . Even if she offered to redo them and get them out to me on another day I would have been satisfied but Nothing! I contacted them before I left review so they had chance to put it right . I feel robbed
With a review like this there is always the other side of the story.
The bouquet was made with the same care and attention we give to all our flowers and was a good representation of photo sent when collected.
The ballon wasn’t ordered or paid for and could have been added on collection.
Our assistants always ask if the flowers are OK, we have a table across the front of the shop, as we are only allowed to do click and collect at this present time. The flowers were placed on the table so the lady could look at them.Yes it was cold and we were wearing masks, so maybe misunderstood. We will always exchange or alter if not wholly satisfied and we just politely asked the lady to come to the shop a 15 minute drive, as our drivers were all busy delivering prepaid for deliveries.
Fantastic experience: I ordered the Clementine Christmas basket to be delivered to my parents. They are absolutely delighted with it. They said it is quite big (difficult to tell the size on the website) and filled with lots of fresh flowers as well as the dried oranges and foliage. Thank you for the excellent service.
Glad your parents were delighted and thank you for such a lovely review. Team Flower Centre.
Fantastic experience: Just called and spoke to Mandy with a request for a flower delivery following a bereavement. She arranged a special delivery (as the drivers had finished for the day) and couldn't have been more helpful. Such fantastic service on what has been other wise a sad day for our family. Thank you Mandy and staff at the Flower Centre.
Thank you Barry for your fabulous review, glad we were able to help on such a sad day for your family.
Fantastic experience: I ordered my Moms Funeral Flowers form here, and was not disappointed. They were absolutely beautiful and we received so many compliments. Thank you so much for bringing some comfort to a difficult day :)
Thank you Michelle for your lovely review. Glad we were able to bring some comfort, on as you say, a difficult day.
Fantastic experience: This business has been a great support to our family, providing beautiful flowers for our wedding, and supporting every celebration and event in our lives. The staff are friendly and helpful, and have found ways to keep supporting their customers through these recent difficult times. We use them every week, and have never been disappointed. Very highly recommended.
Thank you Ian for such a favourable review. It is a pleasure to continue to serve you and your family. Best wishes team Flower Centre
Fantastic experience: Beautiful bouquet for my wife’s 30th Birthday, so pleased with the quality of the flowers and the creativity of the arrangement. She absolutely loved them! Efficient click and collect service.
Thank you Thomas for you fab review. Glad you loved the flowers and the ease of our click and click service.
Fantastic experience: Great service lovely flowers. Quite expensive (paid for larger option) but overall very pleased with product and service.
Fantastic experience: Thank you for the lovely boquet we ordered for our daughter via phone....and delivered the same day....
Thank you Dave for using us, your local florist and taking the time to review. Glad you loved the flowers. Joy
Fantastic experience: Great service, flowers arrived on time,....lovely flowers.. Would definitely recommend. Well done the Flowe Centre.
Thank you Roy for using us and glad you were delighted.
Positive experience: Not very big bouquet for price
Sorry to hear this, we aim to please. Not sure what you ordered but we will willingly discuss if you call us on 0121 476 5795 or email on [email protected]
Fantastic experience: Top over the phone customer service. Really friendly. Great prices.
Thank you for lovely review.
Fantastic experience: Ordered online at 5 am in the morning as a surprise for my girlfriend. Delivered that day by 1pm. Fantastic service and the flowers were gorgeous. Thank you
Glad to have been of service and you loved the flowers and thanks for the great review.
Fantastic experience: Ordered my flowers just before the 2pm same day cut off time and they were delivered around 90 mins later. Very happy with the service and my girlfriend loved them. Beautiful high quality flowers exactly as described. Email notifications sent throughout to keep you well informed. very happy. Thank you!
Thank you so much for taking the time to write an excellent review and thank you for ordering with us.
Fantastic experience: I have ordered flowers for delivery from these wonderful people for several years and I am always stunned by their generosity, quality and above all their unique creativity. Every time, brilliant customer service, utterly amazing price for such beautiful bouquets. Thank you again N. F. C. And thanks to Joy for putting through my order so late today! It was worth it, my wife is so happy
Hi Sadie, so glad your wife loved the flowers as always. Thank you for the excellent feedback and glorious review. Have a great weekend. Joy
Fantastic experience: Had flowers delivered to a friend from this shop. She's very happy with them, thank you.
Glad your friend was happy and thank you for leaving us a 5* review
Fantastic experience: Excellent, friendly staff and beautiful flowers thank you.
Thanks Mick for the fab review, it was pleasure to work with you.
Fantastic experience: Ordered a large bouquet for delivery to my daughter. She was absolutely delighted with it! Delivered as promised too! Thank you Flower Centre!
Thank you Paul for a fab review. It’s so good to have such lovely comments.
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